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Pls need help urgently
My HTC Touch is stuck in the windows folder in file explorer , tried soft resetting and battery removal yet explorer starts in windows folder and am unable to use explorer, have no alternate explorer software either nor do i have any registry modification software. cant afford to lose data from hard resetting.
Please guys, this is an emergency
Thanks in advance...
Me too!!
My phone does the exact same thing. Ditto. It just hangs in the default explorer mode under windows....and I have to end it from the task manager. It was annoying in the begining but then I got resco explorer.....works a million times better than the stock file explorer, but the fact remains that I still have the same problems with it. I would recommend you install resco explorer and continue so tht it doesn't hamper your phones usage.
Inputs from anyone on this really appreciated.
It is very slow for me too. Do you still see the icon moving indicating that the device is working at opening the folder? If so, You just try to be patient and let it work itself out. If it is really getting stuck, try hooking up your device to your computer using activesinc and see if you can access the windows folder that way. If you have been saving things to the windows folder, then move them out of the windows folder into another folder so that there isn't anything else extra in the windows folder that doesn't need to be there. Do this through activesinc using your computer. Also, if you have other applications running in the background while trying to access the Window's folder, you will see a slow down in performance while it is trying to access the files in the folder.
The device just hangs entirely....I dont see anything on the screen. Just the busy icon...and I've tried giving it some time as well. Left it untouched for upto 15-20 mins at times. And still no go. Would it take longer than that? Besides when I try to end the program from the task manager, it shows the program not responding pop up as well indicating the application has hung. I can access the windows folder through activesync without any problems. Is this like a bug or a known issue or something like that? I used to think its only my device...alas....Im not alone!
Actually it is not stuck, frozen or hanged ... it just takes a loooooooooong time
That happened to me, use some other sw like GS Finder (freeware)
[email protected] said:
The device just hangs entirely....I dont see anything on the screen. Just the busy icon...and I've tried giving it some time as well. Left it untouched for upto 15-20 mins at times. And still no go. Would it take longer than that? Besides when I try to end the program from the task manager, it shows the program not responding pop up as well indicating the application has hung. I can access the windows folder through activesync without any problems. Is this like a bug or a known issue or something like that? I used to think its only my device...alas....Im not alone!
Click to expand...
Click to collapse
I havn't heard of any known bugs or issue with accessing Windows folder. For me it usually takes a couple of minutes minimum to open the Windows folder. All other folders open immediately. Maybe you should try a different app for viewing your files as already suggested. I really can't say what is causing your problems. Could be that you have an app installed that is causing conflict. I don't know how much better a different app would work for viewing your files; however, it may be worth a try in your case. It seems unnessarily long to open the windows folder. I have tried using different programs to access my windows folder and it still takes at least 2 minutes to open the folder to view the contents. I avoid it as much as possible.
also - Don't let your phone go to sleep when your device is trying to open the windows folder. I have found that once when I let my device go to sleep while working on opening the file that it did freeze and I needed to perform a soft reset.
booterr said:
Actually it is not stuck, frozen or hanged ... it just takes a loooooooooong time
That happened to me, use some other sw like GS Finder (freeware)
Click to expand...
Click to collapse
This happens to me too. It just takes a long time loading all the files in windows, it's not stuck. But what an odd problem :S
hello
It's slow .. always has been .. always wil be ....
It's slow in the Diamond...
Touch HD ...
It slow as it has to read all the files on thre ROM .. yes it should be faster .. but the so should life !!
It works!
You know guys....all this time....I thought my device was being retarded and thats why file explorer would hang....but after reading what all of y'all had to say....I decided to give it one more shot...and I tried it...and left it on.......and after wht seemed like an eternity.....I was finally able to open the windows folder (ofcourse I had to wait approx 25 mins which I think is insane...coz no one in their right mind will ever wait that long to open a single folder). But it did work. And so I guess in conclusion, it doesn't hang....it really does take a s*** load of time to open. Now I dare not go into the windows directory using file explorer
Thanks you guys.
[email protected] said:
You know guys....all this time....I thought my device was being retarded and thats why file explorer would hang....but after reading what all of y'all had to say....I decided to give it one more shot...and I tried it...and left it on.......and after wht seemed like an eternity.....I was finally able to open the windows folder (ofcourse I had to wait approx 25 mins which I think is insane...coz no one in their right mind will ever wait that long to open a single folder). But it did work. And so I guess in conclusion, it doesn't hang....it really does take a s*** load of time to open. Now I dare not go into the windows directory using file explorer
Thanks you guys.
Click to expand...
Click to collapse
Try using one of the newer cooked ROMs, it should only take 10-20 seconds now.
guys, i also faced this problem several times , it takes loong looong time to load.. anybody has resco explorer ?
I had same issue but got fed up with it and reset my Touch and reloaded all software. it loads up windows folder much quicker now say 20 seconds compared to -well in the end it was not even opening it. I think its like windows - after time the registry gets clogged up and it just grinds to a halt. i am always trying out new software which never fully deletes.
HTC Touch stuck in Windows folder - solution!
I believe we have found out why the HTC Touch is stuck in the windows folder in file explorer. I inadvertently had the unit sort by "file type". When I did that, the problems began. As soon as I reset the sort to "name" - everything went back to normal (fast). I was ready to take the thing back when we noticed the difference in speed between his phone and my phone.
i used to have this problem with the original rom but it usually was about 2 miutes (not 25) but after CID unlock higher ipl/spl (3.07) and onx 4.2.1 rom it works fine
I had the same problem, and i solved it by overclocking the processor to 221 Mhz and left the file explorer do its work till it read all the files in windows folder then it was returned to normal... then i changed the directory (tapped on UP)... and voila... it's back to normal...
Just got the pro and my windows folder was working fine until i sorted by type accidentally (i have meat thumbs) and it just hung for awhile, so i shut the screen off and let it do its thing. Came back after searching the forums and seen an error "An Information Rights Management error has occured. If the problem persists, reboot your device or re-activate Information Rights Management by connecting to your PC" i had it plugged in before this and when i was done copying this to the device i just unplugged it the quick way rather than going to disconnect USB device in the taskbar. Hooked it back up to windows and released it through the taskbar, now it works fine in the windows folder. Dont know if this would solve ur problem but it may help figure out the problem.
casachavez said:
I believe we have found out why the HTC Touch is stuck in the windows folder in file explorer. I inadvertently had the unit sort by "file type". When I did that, the problems began. As soon as I reset the sort to "name" - everything went back to normal (fast). I was ready to take the thing back when we noticed the difference in speed between his phone and my phone.
Click to expand...
Click to collapse
Yes you have mate- works like a charm now. thanks
/S/
hey first thing i want to say is this phone is amazing and it blows away everything and anything i have had in the past (ok not my 360 though).
but in the last 2 weeks ive noticed whenever i perform a soft reset, mainly because of some program freezing, it takes an enormous time for the phone to recover functionality. i mean, that when i turn the phone on, i see the pink circle appear and then the t-mobile logo, after that the Launching HTC Sense shows and then it takes about 2 mins to completely show the home screen, i.e. clock tabs calender, notification bar and all.
thats all fine, but then when i try to scroll through the home screen tabs at the bottom it jitters and is extremely unresponsive moving after like 30 secs to 3 tabs. its the same with the start button, when i try to scroll down the apps its really slow and does the same jitters and when i select something it just does that 4 colour dots loading thing.
it happens every single time after a soft reset, however if i turn the phone on and leave it aside for around 15 mins then when i try to scroll through tabs or apps it works a treat, like nothing was wrong with it.
please can someone help me, i dont know if its some start up programs causing it or some registry tweak that needs to be applied to correct it. but any help is greatly appreciated and thank you
p.s. i have quite a few apps installed :s i installed resco explorer and through 1 of the apps 'system info', im going to post some of the numbers maybe it might shed some light.
program memory 336.9 MB - used 193.86 Mb (58%)
storage memory 214.7 MB - used 204.99 MB (95%)
storage card 1.8 GB - used 1.78 GB (97%)
here is a list of the things under \Windows\StartUp
BTTrayCE
DelWMPTempFolder
HTCStartUp
PKG
poutlook
RunGNAgent
XMmobiresetter
I suspect its down to having a shiny new toy and access to this "sweetshop" of a forum that's at the heart of the issue here. I too had similar problems earlier today when my storage memory dipped even lower than your's that resulted in pop up messages from windows warning me about critically low ammounts of storage and telling me to remove some installed or redundant files to improve performance..cue bye bye to co-pilot as I dont use it and things have improved considerably.Amongst the stuff I've installed are Tomtom navigator 7, Garmin mobile XT,Igo8.3.4,ACR hd,Totall commander,Resco file explorer,myplayer,Zoomer,skyfire,BsB Tweaks and a slack handfull of games...(all of them installed to the SD card which is now almost at capacity...roll on getting my 16gb card )
These two programs (RunGNAgent, XMmobiresetter) are not in my startup folder, so try to delete them (before deleting backup them), and see if that helps.
first of all thanks to terrytpot and Mikulec.
ill try to uninstall some apps and try an reduce the memory as much as i can and see if i notice an improvement. hopefully that'll work and ill also do the backup of the 2 files and delete them from the startup.
thanks again
P.S. if anyone has anymore ideas that would greatly appreciated. thank you
rungna.exe what is it, explained
well I did some experiments with this rungnagent.exe. witch apeared to be in my startup folder.
I installed sbp-safemode (just in case i would crash the phone (ps im having a samsung i-780).
then i moved the rungna.exe to my storragecard (away from any bootup options)
I shutted my phone down holding the on/off button and restarted it.
instead of waiting 2 minutes for the phone to startup I could scroll trough start, my homescreen and apps (really fast) within 20 seconds, wich was the startup-time when i got the phone .
I made sure that all my apps were still working and guess what they did not have any complications to any backgrounded or foregrounded apps.
I was starting to get very curious about what this app would be.
I loaded the program to my windows 7 desktop-pc and scanned it using filealyzer from savernetworking (the makers of spybot search and destroy).
the file seems to be a .net executable microsoft visual c# v.7.0 . net program with the following funtions in the hex-strings (the commands given to a program on how to funtion) and the behaviour is (in my case):
check the installed files from the program google navigator.
there's also in te hextext that it has to open google navigator trough a link in the windows folder named Google "Navigator.ink"
so when you deïnstall google navigator (in my case I did that because the software was crap). it can't load and run it's intergration with the system at startup and may hook your mobile phone down at that very same startup. the makers of the software just made a mistake in their deïnstall executable because it doesn't remove this specific file. (google navigator is not google maps google navigator is a 3d navigation program using google maps you can find their software on pdafun.net)
so when you deïnstalled the program just put the file somewhere on the phone (just in case) or at least remove it from your startup folder.
So this would mean: Problem solved thread closed XD
ps
my phone stoped freezing when i deleted this startup entry so for some reason it also hooked up the system when you opend more than 5 regular apps. having you to reset the phone all the time. those problems are gone now .
I would suggest that you install spb pocket plus buy it (or bittorent it XD). the software has many handy features with one in specific being very handy. the boot in safemode option.
when your phone crashes 2 times (so you stik your stilus in the resethole 2 times) it comes up with a special bootscreen giving you 2 options boot regular or boot in safe mode.
boot in safe mode means you startup your phone without loading any registry entries or boot commands. you just get a blank screen (no deskapps, tochflow, home shells, etc). with the regular startbutton and all programs and settings. meaning you can fix the phone when it crashed.
fixing means not having to do rom-resets (while worrying about contact backups, messages and all those apps you installed and have to reïnstall from scratch when hardresetting).
good luck with ya pocket personal computer XD.
amonfog
ps: thread still closed XD
I have Win Mobile 6 pro and was working perfect.
Code:
The file xxx cannot be opened. Either it is not signed with a trusted cerfificate, or one of its components cannot be found. If the problem persists, try reinstalling or restoring this file.
Yesterday phone was on charging and it's showing the S2U2 charging and I picked up and unlocked and it started showing this error on running any software and even not running startup programs and services. Even it's not getting phone calls except SMS.
I didn't changed/configured or installed any software or any configuration in it for about a month and no possibility of doing anything wrong. It just created this problem in my hands in a minute.
I searched around forum and already tried two of the registry fixes but nothing.
I can hard reset easily but I don't want to loose my Contacts/Address book. If there can be possibility to backup contacts I'll Hard Reset it. I can connect through Active Sync and I can edit registry through CERegEditor.
microsoftee said:
I have Win Mobile 6 pro and was working perfect.
Code:
The file xxx cannot be opened. Either it is not signed with a trusted cerfificate, or one of its components cannot be found. If the problem persists, try reinstalling or restoring this file.
Yesterday phone was on charging and it's showing the S2U2 charging and I picked up and unlocked and it started showing this error on running any software and even not running startup programs and services. Even it's not getting phone calls except SMS.
I didn't changed/configured or installed any software or any configuration in it for about a month and no possibility of doing anything wrong. It just created this problem in my hands in a minute.
I searched around forum and already tried two of the registry fixes but nothing.
I can hard reset easily but I don't want to loose my Contacts/Address book. If there can be possibility to backup contacts I'll Hard Reset it. I can connect through Active Sync and I can edit registry through CERegEditor.
Click to expand...
Click to collapse
you need to install SdkCerts to sign the file/s you're using to make it/them eligible to be installed on the device. It's just like a consent from the developers for their OEM softwares to their users. To make the device accepts the file/s, the SDKCert have to be installed on the device for key matching purposes....
used PIM Backup to backup/restore the Personal information of the Pocket PC like Contacts, Appointments, Tasks etc.
Thanks for your attention and reply.
One thing I want to tell you, it just started suddenly and before this problem all programs are running smoothly without any signing etc. Currently it's running only few software i.e. File Explorer, Solitaire and few more and it's not shows error even in Calculator, Contacts and other built-in programs.
I can't understand wht's the difference in Calculator and Solitaire one is running other not.
microsoftee said:
Thanks for your attention and reply.
One thing I want to tell you, it just started suddenly and before this problem all programs are running smoothly without any signing etc. Currently it's running only few software i.e. File Explorer, Solitaire and few more and it's not shows error even in Calculator, Contacts and other built-in programs.
I can't understand wht's the difference in Calculator and Solitaire one is running other not.
Click to expand...
Click to collapse
This indicates that there is one of the files(dll file) needed for the process of loading the program is gone (may be erased) ! My advice, hard reset your device back to factory default settings but first make a backup
Now that is the point, how can I make backup. I only need contacts nothing else.
It's getting worse day by day, now it's not even starting, stuck at T-Mobile splash and stays there. I tried taking out SD card, SIM etc. but I couldn't able to boot it.
microsoftee said:
Now that is the point, how can I make backup. I only need contacts nothing else.
It's getting worse day by day, now it's not even starting, stuck at T-Mobile splash and stays there. I tried taking out SD card, SIM etc. but I couldn't able to boot it.
Click to expand...
Click to collapse
My suggestion should you flash rom again
Hakim Rahman said:
My suggestion should you flash rom again
Click to expand...
Click to collapse
Hakim sb, thanks for your suggestion. That's already in consideration but 1st I want to have backup of address book.
Do you know way to get backup of address book.
maybe you need to see this to be backing up address book http://www.godswmobile.com/how-to-transfer-contacts-for-windows-mobile-phone.html
Thanx again for you assistance. Earlier before making any registry changes through PC it was atleast starting and accessible through PC and I had chance to copy contacts file wherever it's located but now it's not starting at all, hangs at T-Mobile splash screen.
Is there any way to read memory and copy/backup contacts file through PC or any other way.
It's my birthday and the day of a big problem. So please assist ;-)
Been transfering movie files from PC to Tab via USB/MTP. The process was going fine until the last file to be copied. Then Tab lost connection. Reconnected the cable. Tried to copy the last file. Then Tab hung. Absolutely.
I disconnected USB cable and rebooted the TAB. It showed the Samsung animation, then "samsung" title, some gargabe at the bottom of the screen and .. that last forever.
Well, rebooted once again. Same situation, but screem garbage moved to top.
Well, 3rd reboot and .. whoa, eventually it booted!
But ... it asked me to introduce myself (e.g. enter e-mail, ...) and enter Google prefeences (just like with a fresh new tab). Skipped it (Hacker's keyboard was already not working - couldn't type in).
Then the desktop arrived. My God, it's absolutely brand new. All my settings and icons disappeared.
Went to Applications - they all seem to survive. But don't work. Almost all of them crash when you start them. Some very simple and built-in apps work though.
The Contacts disappear as well. Just like E-mail.
Remember I started this message with that I was transferring files? Well, they're not visible. Even their new folder is missing. But the storage is used exactly to the size of those files. All 10Gb. I tried to delete its parent folder (say, "/sdcard/Movies"). Free storage barely changed (only for the size of existing files).
Well, it's ruined. My lovely and so customized Tab. Damn.
So the very dumb questions are:
- What's that? Broken filesystem? How came? How to check/fix?
- How to save app settings (that's ALOT, include data for my kids' paid games)?
- Where Touch Wiz and other settings actually stored? I suspect there must be a system database (saw an error from "SQlite" when FBReader crashed).
Well, I could wipe everything, but not sure it would solve the filesystem problem and would take muuuuuuuuch time. And we don't have ICS rolled out for Russia yet, so that would be a very time wasting process.
p.s. Titanium backup doesn't start too. Moreover, everytime I install something it crashes again ;-)
You might try setting up your gmail account, the initial thing that you skipped. I'm just guessing, but perhaps you need the account active to use apps that might be linked to your account on the market.
Also, again, this is just a guess, but if your movies are DRM protected, is it possible you can't access because it thinks you are a different user?
Just some thoughts. Quite possibly useless, but maybe worth a shot. Good luck!
Later,
Jason
Go to settings/ apps and force stop Samsung Media Scanner... Worked on mine a while back, hopefully that will fix the problem for you... Good luck!
Sent from my Galaxy Nexus using xda premium
Something very similar happened to me when I was trying to watch a movie off of an sd card with the adapter. I ended up having to re-flash a stock image through Odin and re tweak everything (Rom, re-download apps...everything. Sucks that I lost all my progress in games etc. but it made me re-evaluate what apps I really used and needed so now it's running faster and smoother than ever. I even decided against using pershoot's overclocking kernel (for now) as everything feels so fresh and so clean, and it seems unnecessary.
ampforeva said:
It's my birthday and the day of a big problem. So please assist ;-)
Been transfering movie files from PC to Tab via USB/MTP. The process was going fine until the last file to be copied. Then Tab lost connection. Reconnected the cable. Tried to copy the last file. Then Tab hung. Absolutely.
I disconnected USB cable and rebooted the TAB. It showed the Samsung animation, then "samsung" title, some gargabe at the bottom of the screen and .. that last forever.
Well, rebooted once again. Same situation, but screem garbage moved to top.
Well, 3rd reboot and .. whoa, eventually it booted!
But ... it asked me to introduce myself (e.g. enter e-mail, ...) and enter Google prefeences (just like with a fresh new tab). Skipped it (Hacker's keyboard was already not working - couldn't type in).
Then the desktop arrived. My God, it's absolutely brand new. All my settings and icons disappeared.
Went to Applications - they all seem to survive. But don't work. Almost all of them crash when you start them. Some very simple and built-in apps work though.
The Contacts disappear as well. Just like E-mail.
Remember I started this message with that I was transferring files? Well, they're not visible. Even their new folder is missing. But the storage is used exactly to the size of those files. All 10Gb. I tried to delete its parent folder (say, "/sdcard/Movies"). Free storage barely changed (only for the size of existing files).
Well, it's ruined. My lovely and so customized Tab. Damn.
So the very dumb questions are:
- What's that? Broken filesystem? How came? How to check/fix?
- How to save app settings (that's ALOT, include data for my kids' paid games)?
- Where Touch Wiz and other settings actually stored? I suspect there must be a system database (saw an error from "SQlite" when FBReader crashed).
Well, I could wipe everything, but not sure it would solve the filesystem problem and would take muuuuuuuuch time. And we don't have ICS rolled out for Russia yet, so that would be a very time wasting process.
p.s. Titanium backup doesn't start too. Moreover, everytime I install something it crashes again ;-)
Click to expand...
Click to collapse
Something got corrupted. It could have been app databases like you suggest. Sounds pretty reasonable. I hate to say it but you may want to hard reset and see if the issue persist. If it does persist after a hard reset then you have a defective device
Do you have a nandroid backup of your setup?
Have been at it for hours, refuses to back up.
IF I try backing up to my computer it goes through the motions, then when it comes time to write rars it pops up an error that the path is not available to be written to and terminates.
Tried the dropbox thing, went through the trouble of setting up an account, and app, secret password ect, then it pops up "check log for url to validate" or something, have no idea what log I am supposed to look at.
Tried sdcard and I thought that worked, took about 5 minutes and then wrote the rars - Created a few directories, Android, Lost.DIR, system volume info and Voice - Problem is, none of these folders contain anything, so though it went through the motions of backing up it didn't write anything.
Am using "Backup" addon - Have even worse luck with "xml backup", which instantly returns errors for anything I try.
Hard to see why a simple task like this is like pulling teeth, any suggestions ?
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