Pls need help urgently
My HTC Touch is stuck in the windows folder in file explorer , tried soft resetting and battery removal yet explorer starts in windows folder and am unable to use explorer, have no alternate explorer software either nor do i have any registry modification software. cant afford to lose data from hard resetting.
Please guys, this is an emergency
Thanks in advance...
Me too!!
My phone does the exact same thing. Ditto. It just hangs in the default explorer mode under windows....and I have to end it from the task manager. It was annoying in the begining but then I got resco explorer.....works a million times better than the stock file explorer, but the fact remains that I still have the same problems with it. I would recommend you install resco explorer and continue so tht it doesn't hamper your phones usage.
Inputs from anyone on this really appreciated.
It is very slow for me too. Do you still see the icon moving indicating that the device is working at opening the folder? If so, You just try to be patient and let it work itself out. If it is really getting stuck, try hooking up your device to your computer using activesinc and see if you can access the windows folder that way. If you have been saving things to the windows folder, then move them out of the windows folder into another folder so that there isn't anything else extra in the windows folder that doesn't need to be there. Do this through activesinc using your computer. Also, if you have other applications running in the background while trying to access the Window's folder, you will see a slow down in performance while it is trying to access the files in the folder.
The device just hangs entirely....I dont see anything on the screen. Just the busy icon...and I've tried giving it some time as well. Left it untouched for upto 15-20 mins at times. And still no go. Would it take longer than that? Besides when I try to end the program from the task manager, it shows the program not responding pop up as well indicating the application has hung. I can access the windows folder through activesync without any problems. Is this like a bug or a known issue or something like that? I used to think its only my device...alas....Im not alone!
Actually it is not stuck, frozen or hanged ... it just takes a loooooooooong time
That happened to me, use some other sw like GS Finder (freeware)
[email protected] said:
The device just hangs entirely....I dont see anything on the screen. Just the busy icon...and I've tried giving it some time as well. Left it untouched for upto 15-20 mins at times. And still no go. Would it take longer than that? Besides when I try to end the program from the task manager, it shows the program not responding pop up as well indicating the application has hung. I can access the windows folder through activesync without any problems. Is this like a bug or a known issue or something like that? I used to think its only my device...alas....Im not alone!
Click to expand...
Click to collapse
I havn't heard of any known bugs or issue with accessing Windows folder. For me it usually takes a couple of minutes minimum to open the Windows folder. All other folders open immediately. Maybe you should try a different app for viewing your files as already suggested. I really can't say what is causing your problems. Could be that you have an app installed that is causing conflict. I don't know how much better a different app would work for viewing your files; however, it may be worth a try in your case. It seems unnessarily long to open the windows folder. I have tried using different programs to access my windows folder and it still takes at least 2 minutes to open the folder to view the contents. I avoid it as much as possible.
also - Don't let your phone go to sleep when your device is trying to open the windows folder. I have found that once when I let my device go to sleep while working on opening the file that it did freeze and I needed to perform a soft reset.
booterr said:
Actually it is not stuck, frozen or hanged ... it just takes a loooooooooong time
That happened to me, use some other sw like GS Finder (freeware)
Click to expand...
Click to collapse
This happens to me too. It just takes a long time loading all the files in windows, it's not stuck. But what an odd problem :S
hello
It's slow .. always has been .. always wil be ....
It's slow in the Diamond...
Touch HD ...
It slow as it has to read all the files on thre ROM .. yes it should be faster .. but the so should life !!
It works!
You know guys....all this time....I thought my device was being retarded and thats why file explorer would hang....but after reading what all of y'all had to say....I decided to give it one more shot...and I tried it...and left it on.......and after wht seemed like an eternity.....I was finally able to open the windows folder (ofcourse I had to wait approx 25 mins which I think is insane...coz no one in their right mind will ever wait that long to open a single folder). But it did work. And so I guess in conclusion, it doesn't hang....it really does take a s*** load of time to open. Now I dare not go into the windows directory using file explorer
Thanks you guys.
[email protected] said:
You know guys....all this time....I thought my device was being retarded and thats why file explorer would hang....but after reading what all of y'all had to say....I decided to give it one more shot...and I tried it...and left it on.......and after wht seemed like an eternity.....I was finally able to open the windows folder (ofcourse I had to wait approx 25 mins which I think is insane...coz no one in their right mind will ever wait that long to open a single folder). But it did work. And so I guess in conclusion, it doesn't hang....it really does take a s*** load of time to open. Now I dare not go into the windows directory using file explorer
Thanks you guys.
Click to expand...
Click to collapse
Try using one of the newer cooked ROMs, it should only take 10-20 seconds now.
guys, i also faced this problem several times , it takes loong looong time to load.. anybody has resco explorer ?
I had same issue but got fed up with it and reset my Touch and reloaded all software. it loads up windows folder much quicker now say 20 seconds compared to -well in the end it was not even opening it. I think its like windows - after time the registry gets clogged up and it just grinds to a halt. i am always trying out new software which never fully deletes.
HTC Touch stuck in Windows folder - solution!
I believe we have found out why the HTC Touch is stuck in the windows folder in file explorer. I inadvertently had the unit sort by "file type". When I did that, the problems began. As soon as I reset the sort to "name" - everything went back to normal (fast). I was ready to take the thing back when we noticed the difference in speed between his phone and my phone.
i used to have this problem with the original rom but it usually was about 2 miutes (not 25) but after CID unlock higher ipl/spl (3.07) and onx 4.2.1 rom it works fine
I had the same problem, and i solved it by overclocking the processor to 221 Mhz and left the file explorer do its work till it read all the files in windows folder then it was returned to normal... then i changed the directory (tapped on UP)... and voila... it's back to normal...
Just got the pro and my windows folder was working fine until i sorted by type accidentally (i have meat thumbs) and it just hung for awhile, so i shut the screen off and let it do its thing. Came back after searching the forums and seen an error "An Information Rights Management error has occured. If the problem persists, reboot your device or re-activate Information Rights Management by connecting to your PC" i had it plugged in before this and when i was done copying this to the device i just unplugged it the quick way rather than going to disconnect USB device in the taskbar. Hooked it back up to windows and released it through the taskbar, now it works fine in the windows folder. Dont know if this would solve ur problem but it may help figure out the problem.
casachavez said:
I believe we have found out why the HTC Touch is stuck in the windows folder in file explorer. I inadvertently had the unit sort by "file type". When I did that, the problems began. As soon as I reset the sort to "name" - everything went back to normal (fast). I was ready to take the thing back when we noticed the difference in speed between his phone and my phone.
Click to expand...
Click to collapse
Yes you have mate- works like a charm now. thanks
/S/
Related
i have just been testing out phone profiles. no sooner had i started to play around with it my screen started to flicker and the system kept of reseting itself.
has anyone else had this problem? :?
does anyone have a copy of 3.1 trial instead?
Is it really due to Phone Profile? I've also installed Phone Profile 5.0 on my XDA II, just last week. These two days it kept restart by itself, anytime anywhere. I tried hard reset the device but the problem still persist. I've no choice but to sent it for servicing, can only get it back in another two days.
I have not had any major issues with the Phone Profiles 5.5 trial download, but I cannot seem to remove the Program through the normal channels. Neither Active Sync, item grayed out and can't uncheck it, or via PPC removal process-says it is running, but it is not or at least I can't stop it.
Any suggestions?
Ed
i remember seeing something in another post regarding a .dll file in the \windows folder which is run on boot. renaming this file and doing a soft reset prevented this from reoccuring.
maybe you will be able to stop the process long enough to disable it. there is a free program called phm task manager which may give you a chance to end the task and rename the .dll
First solution is the right one.
1- When you try to uninstall it, remember the locking file name
2- Rename this file
3- Soft-reset
4- uninstall
5- delete renamed file
Seems to be a really usefull and nice tool but too much bugs for me: 2 popups (with IA-Caller ID) on incoming call, problems when tried to use my own template, no group-ringing... Had to uninstall too. I think I'll buy it when debugged !
Serge
hey first thing i want to say is this phone is amazing and it blows away everything and anything i have had in the past (ok not my 360 though).
but in the last 2 weeks ive noticed whenever i perform a soft reset, mainly because of some program freezing, it takes an enormous time for the phone to recover functionality. i mean, that when i turn the phone on, i see the pink circle appear and then the t-mobile logo, after that the Launching HTC Sense shows and then it takes about 2 mins to completely show the home screen, i.e. clock tabs calender, notification bar and all.
thats all fine, but then when i try to scroll through the home screen tabs at the bottom it jitters and is extremely unresponsive moving after like 30 secs to 3 tabs. its the same with the start button, when i try to scroll down the apps its really slow and does the same jitters and when i select something it just does that 4 colour dots loading thing.
it happens every single time after a soft reset, however if i turn the phone on and leave it aside for around 15 mins then when i try to scroll through tabs or apps it works a treat, like nothing was wrong with it.
please can someone help me, i dont know if its some start up programs causing it or some registry tweak that needs to be applied to correct it. but any help is greatly appreciated and thank you
p.s. i have quite a few apps installed :s i installed resco explorer and through 1 of the apps 'system info', im going to post some of the numbers maybe it might shed some light.
program memory 336.9 MB - used 193.86 Mb (58%)
storage memory 214.7 MB - used 204.99 MB (95%)
storage card 1.8 GB - used 1.78 GB (97%)
here is a list of the things under \Windows\StartUp
BTTrayCE
DelWMPTempFolder
HTCStartUp
PKG
poutlook
RunGNAgent
XMmobiresetter
I suspect its down to having a shiny new toy and access to this "sweetshop" of a forum that's at the heart of the issue here. I too had similar problems earlier today when my storage memory dipped even lower than your's that resulted in pop up messages from windows warning me about critically low ammounts of storage and telling me to remove some installed or redundant files to improve performance..cue bye bye to co-pilot as I dont use it and things have improved considerably.Amongst the stuff I've installed are Tomtom navigator 7, Garmin mobile XT,Igo8.3.4,ACR hd,Totall commander,Resco file explorer,myplayer,Zoomer,skyfire,BsB Tweaks and a slack handfull of games...(all of them installed to the SD card which is now almost at capacity...roll on getting my 16gb card )
These two programs (RunGNAgent, XMmobiresetter) are not in my startup folder, so try to delete them (before deleting backup them), and see if that helps.
first of all thanks to terrytpot and Mikulec.
ill try to uninstall some apps and try an reduce the memory as much as i can and see if i notice an improvement. hopefully that'll work and ill also do the backup of the 2 files and delete them from the startup.
thanks again
P.S. if anyone has anymore ideas that would greatly appreciated. thank you
rungna.exe what is it, explained
well I did some experiments with this rungnagent.exe. witch apeared to be in my startup folder.
I installed sbp-safemode (just in case i would crash the phone (ps im having a samsung i-780).
then i moved the rungna.exe to my storragecard (away from any bootup options)
I shutted my phone down holding the on/off button and restarted it.
instead of waiting 2 minutes for the phone to startup I could scroll trough start, my homescreen and apps (really fast) within 20 seconds, wich was the startup-time when i got the phone .
I made sure that all my apps were still working and guess what they did not have any complications to any backgrounded or foregrounded apps.
I was starting to get very curious about what this app would be.
I loaded the program to my windows 7 desktop-pc and scanned it using filealyzer from savernetworking (the makers of spybot search and destroy).
the file seems to be a .net executable microsoft visual c# v.7.0 . net program with the following funtions in the hex-strings (the commands given to a program on how to funtion) and the behaviour is (in my case):
check the installed files from the program google navigator.
there's also in te hextext that it has to open google navigator trough a link in the windows folder named Google "Navigator.ink"
so when you deïnstall google navigator (in my case I did that because the software was crap). it can't load and run it's intergration with the system at startup and may hook your mobile phone down at that very same startup. the makers of the software just made a mistake in their deïnstall executable because it doesn't remove this specific file. (google navigator is not google maps google navigator is a 3d navigation program using google maps you can find their software on pdafun.net)
so when you deïnstalled the program just put the file somewhere on the phone (just in case) or at least remove it from your startup folder.
So this would mean: Problem solved thread closed XD
ps
my phone stoped freezing when i deleted this startup entry so for some reason it also hooked up the system when you opend more than 5 regular apps. having you to reset the phone all the time. those problems are gone now .
I would suggest that you install spb pocket plus buy it (or bittorent it XD). the software has many handy features with one in specific being very handy. the boot in safemode option.
when your phone crashes 2 times (so you stik your stilus in the resethole 2 times) it comes up with a special bootscreen giving you 2 options boot regular or boot in safe mode.
boot in safe mode means you startup your phone without loading any registry entries or boot commands. you just get a blank screen (no deskapps, tochflow, home shells, etc). with the regular startbutton and all programs and settings. meaning you can fix the phone when it crashed.
fixing means not having to do rom-resets (while worrying about contact backups, messages and all those apps you installed and have to reïnstall from scratch when hardresetting).
good luck with ya pocket personal computer XD.
amonfog
ps: thread still closed XD
am i the only one getting mad problems trying to use both together? i ll have opera 10 open and minimized and ill try to run the camera and it will fail to initialize alot, sometimes just fail to initialize, sometimes it says not enough memory, but opera 10 will be the only other app running...
anyone else have this happening to them
I have this problem too. I think this is a known issue and there are no fixes as far as I can tell. you just have to kill opera 10 before starting camera or just use opera 9.7.
I used to have this problem
I used to have this problem but I removed most of the startup programs along with the \program files\selfservice (just renamed to stop.selfservice) programs and I can run everything at the same time. I even removed the bluet hoot service app in the startup but you can opened via shortcut.
how did u remove startup apps?
makkunbakkun said:
how did u remove startup apps?
Click to expand...
Click to collapse
connect to your PC with activesync, then use your PC to navigate to my device\windows\startup on the phone.
you know I just tried opening opera and camera and it's fine. perhaps it's working with the leo cpu patch now.
Just to follow up
My phone has been on 3 days without rebooting and I haven't close at all Opera 10. I have 26 processes running including 10 apps running. I think I solved the problem on my phone, not a single mem error.
So the problem was either in the startup apps or the selfservice apps.
By the way I don't use sense, i use SPB MS and s2u2, the phone feels fast very fast even with all that load?(only 179mb RAM free).
sirphunkee said:
connect to your PC with activesync, then use your PC to navigate to my device\windows\startup on the phone.
Click to expand...
Click to collapse
So, I have connected my phone using activesync, and every time i open the files on my phone, the windows directory is no where to be found. Why is this? I can find the windows directory just fine when using file explorer on my phone. But not via my computer.
adamhlj said:
So, I have connected my phone using activesync, and every time i open the files on my phone, the windows directory is no where to be found. Why is this? I can find the windows directory just fine when using file explorer on my phone. But not via my computer.
Click to expand...
Click to collapse
Did you try to unhide the folders on Windows explorer>tools>folder options> check "Show hidden files and folders" remember not to delete the files in the startup folder just move them, maybe you'll need them if something doesnt work well specially BThoot.
Do you open it and choose to connect as active sync on the phone or disk drive? I think when I choose to connect as disk drive, then only the storage card shows up and not the on device storage.
Paten said:
Do you open it and choose to connect as active sync on the phone or disk drive? I think when I choose to connect as disk drive, then only the storage card shows up and not the on device storage.
Click to expand...
Click to collapse
As active sync, and yes that's correct you can't see the phone storage when accessing it in disk drive mode.
The items in the startup folder are mostly just .lnk files, which are links to the executables in the \windows folder...so as long as you can find those again if ever needed, then it's safe to just delete anything in there with a .lnk extension.
sirphunkee said:
connect to your PC with activesync, then use your PC to navigate to my device\windows\startup on the phone.
Click to expand...
Click to collapse
what should i delete? what did you delete?
to the guy with his phone on for 3 days without reboot, what did you delete or mod to gain that kind of stability. I have the tmous update, but there is a cpu update too???
Here is my setup.
makkunbakkun said:
what should i delete? what did you delete?
to the guy with his phone on for 3 days without reboot, what did you delete or mod to gain that kind of stability. I have the tmous update, but there is a cpu update too???
Click to expand...
Click to collapse
My set up>
T mobile HD2 latest ROM(how ever I was ok using old ROM).
SPB mobile shell 3.5.5 (Sense theme)
S2U2
Arkswitch
In My startup programs(windows/startup)>
arkswitch
ilock2
lumosstarter
spbmobileshell
everything else I moved to
windows/startup2 (or anywhere)
there is an app called BTtrayCE, this enables the bluethoot, so if i want to enable bluethoot i press a shortcut that i made to that app, then i turn bluethoot, probably is ok to leave bttrayCE but anyway i dont use it.
then i renamed the folder
program files/Selfservice to program files/stopselfservice
in this folder there is a lot of trash from t mobile that starts when you turn on the phone.
I think one of my main advantages is SPB ms, really, it disables all that sense stuff that crashes the phone (in my opinion), you can get better performance by using titanium but, it is not too productive.
I'm attaching some pictures of my phone. it is running since morning (it died because of battery) the last screen shot i posted before
Again no problems with the performance at all battery last for 1.5 days but i dont have data plan, just wifi 21 hrs a day.
Hope it helpsss
-Roberto
Awesome Roberto, thank you! I haven't gone in to clean out my startup group yet, but according to what you're showing even the few things that are in there now can go...although I might just put bttray back in there since I use BT all the time.
Also, oddly enough, I don't have the program files/selfservice folder you mention...maybe it's new in the 2.13 ROM...?
They came on 2.13
sirphunkee said:
Awesome Roberto, thank you! I haven't gone in to clean out my startup group yet, but according to what you're showing even the few things that are in there now can go...although I might just put bttray back in there since I use BT all the time.
Also, oddly enough, I don't have the program files/selfservice folder you mention...maybe it's new in the 2.13 ROM...?
Click to expand...
Click to collapse
Actually yes I think they came with the new 2.13 ROM. For some reason with those files running I wasn't able to open more than 5 apps at the same time - they were autoclosing-, i think that's t mo's solution for stability in the HD2.
alright so i deleted some things, and i thinkk i may have messed something up.
when i hold the end key down to get to the menu where you can vibrate or turn off data it lags rediculously.....
could someone send me their startup folder shortcuts so i can compare what you have in there?
like an idiot....i didnt backup before i started deleting
makkunbakkun said:
alright so i deleted some things, and i thinkk i may have messed something up.
when i hold the end key down to get to the menu where you can vibrate or turn off data it lags rediculously.....
could someone send me their startup folder shortcuts so i can compare what you have in there?
like an idiot....i didnt backup before i started deleting
Click to expand...
Click to collapse
Here you go man, I haven't cleaned mine out yet so everything that came stock is in there with the exception of BTTray.lnk. That and any of the .lnk files you see below should be available for you in the \windows root.
sirphunkee said:
Here you go man, I haven't cleaned mine out yet so everything that came stock is in there with the exception of BTTray.lnk. That and any of the .lnk files you see below should be available for you in the \windows root.
Click to expand...
Click to collapse
maybe i mistyped, maybe you misunderstood, could you send me your whole startup folder please? not just what files there are in there
Here they are
makkunbakkun said:
maybe i mistyped, maybe you misunderstood, could you send me your whole startup folder please? not just what files there are in there
Click to expand...
Click to collapse
I think these are the original ones.
makkunbakkun said:
maybe i mistyped, maybe you misunderstood, could you send me your whole startup folder please? not just what files there are in there
Click to expand...
Click to collapse
Yes I guess I misunderstood, I thought you just needed to know which ones you needed to copy the links for out of your windows folder again.
Hi all,
I have an issue with my HD2 nearly everytime after using file explorer and trying to shut program down by a task manager it freezes and soft reset is required by taking off battery cover and pressing "red panic button" annoying thing. Does anyone has the same issue thanks...
Using Stock Rom: 166 WWE
DanijasDub said:
Hi all,
I have an issue with my HD2 nearly everytime after using file explorer and trying to shut program down by a task manager it freezes and soft reset is required by taking off battery cover and pressing "red panic button" annoying thing. Does anyone has the same issue thanks...
Using Stock Rom: 166 WWE
Click to expand...
Click to collapse
I had the same!!!
File explorer was set to explore "windows" folder (I was just trying to see the shortcut for the card game), and it always took like 10 real minute to explore.
The phone become unresponsive, only way was to kill the file explorer, then wait 5 more min. for it to "come back alive".
Everytime I was hitting the file explorer it was doing the same (still set to explore windows directory).
But one day it disapeared, and now, well I don't even try but the problem disapeared at some point, maybe it came back...
i had this problem with windows folder as well so now im trying to avoid hitting that folder but im talking about killing file explorer in task manager , and gettin phone freezed.... fking hd2
So when I connect my Nexus 6P to my new Dell XPS13 and I chose file transfer as the connection option, the device shows up and I can see all the folders but when I open them it's like only select files are there. For example my download folder has a few word files, an xcel file, a few pictures and a small movie file. In the file explorer on my laptop, I only see one word document. So I know it can see the files but where are the rest? When I look on my phone they are still there.
Also my TWRP folder I see a few things but not the backup folder with my backup in it. I have hidden files selected to be shown on my laptop, is there something else I am missing?
EDIT: So this is strange, if I boot to recovery while connected, the drive pops back up and my laptop can see everything just fine, but if I reboot back to just the regular phone, the laptop stops seeing select files? I had an older windows 10 laptop and it didn't have this problem (I've since sold that, so that's not an option.)
Which files in particular? I noticed that sometimes I have to force media scanner to run and reconnect the phone to the computer at times, but the behavior is a bit erratic I havent pin pointed a specific time this occurs.
uodii said:
Which files in particular? I noticed that sometimes I have to force media scanner to run and reconnect the phone to the computer at times, but the behavior is a bit erratic I haven't pin pointed a specific time this occurs.
Click to expand...
Click to collapse
It's actually kind of random, but specifically in the TWRP folder there is a folder called BACKUPS that has my backup of my phone, and that whole folder doesn't show up.
Then random stuff like the one word document and one xcel document not showing up, but another word document does show up, it makes no sense to me.
Try going into device manager update device drivers, select location yourself and chose the phone for drivers location. Had to do that to mine when I first got it. It wouldn't let me even copy anything to the phone or create a folder or see contents of folders anytime I clocked on something it would say device disconnected
bump, this is driving me nuts.
This too happens to me. Formatting the phone completely had no effect... I'm going to do more playing around and see what happens.