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Hello,
Up until recently my nice new XDA Exec has been great. However, since yesterday it seems to have grown a mind of it's own which has me worried.
It's fine, and then all of a sudden, it goes very strange. The backlight starts to get really bright, then really dim randomly by itself. Then, applications start going odd. For example, the wisbar skinned startbars background disappears, and bits and peices in applications start to stop showing up. This is then followed by the device forgetting what is trusted and what is not. Trying to launch any program or utility results in a '<x> is untrusted, would you like to run' box coming up, even if it's Word, file manager or the most basic settings panels. Pressing yes allows the application to run, but it's very odd.
The first time this happened, I got a message saying there was insufficient power to support 'SD' (sd card?) even though it was on external power and there was no SD card in the device???
A few minutes after, the device freezes, leaving nothing but a soft reset as an option. After doing so, it all goes back to normal and runs fine. I'm yet to find any cause to this and would appreciate any ideas, it seems quite odd to me. It happens when both on battery and external power, so I can rule that out.
Any ideas? This is a relatively new device, pretty clean ROM with a few applications and the TrueVGA modification - however, it ran fine with all of these for a week or so, so I'm at a loss.
Thanks for your time, I would appreciate any ideas or thoughts
Just do a hard reset, all the problems will probably go away.
The solution is obvious. You need to call someone. But who you gonna call?
GHOSTBUSTERS
GaZ said:
The solution is obvious. You need to call someone. But who you gonna call
Click to expand...
Click to collapse
Damn - beat me to it
So I have noticed all of the sudden that no matter what I try to do the window I open closes itself. Sometimes this is immediate and others it will be about 5 seconds into working on something. I've tried doing hard resets, reboots, and flashing the rom but nothing seems to correct this.
Any ideas what it might be?
are you using oxios meoery (icon with skull in /startup)?
Nope, its just the standard T-mobile WM5 2.26 ROM.
well, i think because Wizzard is only 195Mhz. You need to get CPU sometime to breath.
I doubt its the processor overstressed. It didn't do this when I first got the phone and I haven't changed anything. It just started doing this randomly. I have noticed now that the storage card I was using won't read at all. I've tried plugging it into the phone and my computer and I can't read anything on the card. Sounds like some sort of hardware malfunction to me...
Maybe your card is corrupted and is causing your problems. Does it still close whatever window you're in if the card is removed?
I have since removed the card and still have the same problems.
I'll try to get a video of what goes on since I'm not sure me explaining it is working out.
Last method.
If it continues to do the closing window staff. Then you tell the your Wizzard, I will brick you, if you ever do the same bloody thing again.
sometimes when i soft reset my mogul it goes into a sort of reboot loop, it will reset before loading the today screen
i have an app that lets me boot into a "safe mode" with all today plugins, autorun items and nonessential services disabled, however this too reboots (it resets before even loading the today screen, it resets at the wm6 splash screen)
any ideas? i suspect its some app i have installed, just seems weird that it would happen before anything else loads
When this happens, simply remove the SD card and the loop will stop.
Also, it seems that this has stopped if you have the most current ROM.
heh, i never even thought about pulling the SD card *kicks self*
ive been hesitent to get the latest rom because i dont want to reinstall all my apps and tweaks again, especially when i know ill have to do it for rev.A anyway, lol
thanks for the help, nice to see another chicagoan here (im in the south subs)
Did you recently install the HTC audio manager and/or the HTC Home?
Those programs aren't really the cause...there have been reports of users who don't have them installed that had the reboot loop anyways. I have actually had the reboot loop after a hard reset with no installed programs and reg tweaks...
ScottC said:
Did you recently install the HTC audio manager and/or the HTC Home?
Click to expand...
Click to collapse
no and no
havent had the problem again yet, so i havent been able to try the SD thing, but it makes sense since its happenening before autorun apps and services load
jamesus said:
Those programs aren't really the cause...
Click to expand...
Click to collapse
I didn't say they were the cause, I was just trying to run past some programs that are known to cause these symptoms.
To flatout say that they are not the cause is just wrong. There is a combination of HTC home and the Audio manager that'll force the unit into a reboot loop you can't get out of.
So no one has found a cause for this? How would this even be feasible if you have startup programs installed on the SD card? I also wanted to put all mail downloads and attachments on the SD, but if I have to pull it out, WM6 creates a Storage Card folder and my actual SD becomes Storage Card 2. It's a pain to have to delete and rename and such especially considering how often the device has to be reset...
Althought the cause is not exactly known, it has been speculated to be a ROM issue. Since flashing to the latest ROM, I have not one reboot loop, and this has been for a few months now.
Those experiencing this, what ROM version do you have?
sbddude said:
Those experiencing this, what ROM version do you have?
Click to expand...
Click to collapse
This was present in the 2.08 ROM and was fixed with the 2.09 ROM.
I installed the latest DCD rom no programs installed and it just keeps on looping sometimes it stops for a hr or two and than starts looping again
I tried re-installing the original sprint rom but the same thing keeps on hapening
Are you running Spb Pocket Plus? There are known issues by the developers regarding memory, battery, power meters in the Pocket Plus Today Plugin. For more info, go to Spb Club:
http://www.spbclub.com/forum/index.php
I tried everything, I put back the original Sprint rom didn't help. I went back to sprint they tried, coudlln't fix it, I got a new Phone out of the box.
They still have radio 1.32 and Rom 2.09 the blutooth works excellent on this.
I've had to return 2 phones in the last 2 months. My first phone would just freeze up for no reason. I could use the phone for a couple of hours then it freezed. Well the couple of hours soon became a few minutes than only for about a minute. If I took the battery out for awhile then I could turn it on again for a few minutes. It was as if the battery or cpu was getting hot and then freezing up.
The next phone worked good for 2 days and then all of a sudden it just died at the sprint logo. It boots up and shows the rom version with the sprint logo than the rom text disappears and its stuck at the sprint logo. It won't boot any further. It will stay on the sprint logo and the backlight will even go off after a few minutes. Strange... I am about to take this phone back tomorrow.
So far I've had nothing but bad experience with the durability of these phones. Once I get it set up properly it dies... :-(
i got a mogul aswell, nvr happened to me sorry can't help..
I just installed DCD2.3.2-Telus (several times) along with Titan_Radio_3.27.0. At first it worked wonderfully. The second I install anything to do with the GPS though, the system goes into a reboot loop. Actually it even started doing it last night without installing any navigation software.
- Google Maps
- TomTom 6
- Live Search
^^ Those are the 3 I've tried so far and all three have lead into reboot loops. I just flash the ROM again and everything is okay (for a while).
I've also tried running dcd_titan_2.1.0_telus and got the same problem once I installed one of the above Apps.
Does WM6 create dump files like in Windows so I can figure out what the hell is causing this? I want my GPS to work!!!!
After the reboot loops start, I tried removing the SD card as mentionned but it did nothing. Keep in mind I installed the programs to my internal memory.
Update: After flashing the ROM again to 2.3.2, the second I insert my SD card that also triggers the reboot loop.
Update #2: With the stock Rom, it seems to be working fine again. I think it's a problem with the GPS chip itself?
After spending the last few days trying to figure this out, I said the heck with it and contacted HTC to see what they have to say. Will post their reply once I get it. Hopefully there is a fix, because I hate this!! Now, I can't set my Spb Backup to run on auto, otherwise I wake up to the splash screen again....and again.....and again! I get so angry as I wait anxiuosly to see the result, today screen or verizon, and then *buzz*, I'm going crazy!
I had the same problem as you with my XV-6800 using the stock ROM and it always would go into reboot mode unless I ejected the sd card first. I could only put the card back in after it booted up. I also removed two programs from the device's main memory (Microsoft Voice Command 1.6 and a task switcher).
I'm currently running SPB mobile shell and SPB Pocket Plus (for the task manager) and it's working fine now.
The only thing I can suggest is to remove one program at a time and reboot to see if maybe there is software conflict
Hi
I'm having so many issues with my new HD2 i think i must have the unit they were using for footie practise in the stock room.
Anyway i got my unit from Handtec last week. It has been completely unstable but here's a list of what's happen just this morning...
The Sense music player, previously working fine stops working after i placed some additional mp3s on the sd card - pressing the music icon on HTC Sense results in HTC Sense restarting - every time. Only resolved by a hard reset.
Multiple occurrences of "A problem has occurred with device.exe" , i think generally when i try to turn on the phone connection but i'm not sure of this is always the cause or not.
The phone radio connection goes off and wont turn back on despite going into comm manager and pressing the on/off soft button multiple times.
I press the power button button to bring the phone out of stand-by and it goes back to stand-by a second later, over and over again. I haven't even got time to slide the unlock icon across the screen. Then finally after a number of attempts it will either stay on, or put itself through a soft reset without me having initiated it.
How long does it take for HTC Sense to load on others phones? It can take mine minutes to move from the Loading HTC Sense screen to showing the actual Sense interface.
After a hard reset and allowing the device to fully boot up, i promptly got "A problem has occurred with device.exe" as soon as i tried to turn the phone radio on. this is before doing ANYTHING else after a hard reset.
I then got "A problem has occurred with filesys.exe" when trying to get weather for the first time. then the device shut down. Then it went back to the behaviour of going to stand by 1 second after turning iton. This is all within the first 2 minutes of a hard reset.
I really haven't one anything to this phone. It still has the same ROM that it has when i received it - 1.43.70124 from memory. I would tell you exactly except at the moment its refusing to open the 'Software Information' screen in Settings-About Phone. It just freezes up instead (that's a new bug in the last 5 minutes, woot!)
Does anyone have any ideas? i'm hesitant to put the 1.48 rom on in case i need to return the unit and they refuse due to me changing the rom.
Thanks.
My advise is to flash it with the same ROM version. Maybe the ROM is corrupted. If that still doesn't work, get a replacement.
xdaadam said:
Hi
I'm having so many issues with my new HD2 i think i must have the unit they were using for footie practise in the stock room.
Anyway i got my unit from Handtec last week. It has been completely unstable but here's a list of what's happen just this morning...
The Sense music player, previously working fine stops working after i placed some additional mp3s on the sd card - pressing the music icon on HTC Sense results in HTC Sense restarting - every time. Only resolved by a hard reset.
Multiple occurrences of "A problem has occurred with device.exe" , i think generally when i try to turn on the phone connection but i'm not sure of this is always the cause or not.
The phone radio connection goes off and wont turn back on despite going into comm manager and pressing the on/off soft button multiple times.
I press the power button button to bring the phone out of stand-by and it goes back to stand-by a second later, over and over again. I haven't even got time to slide the unlock icon across the screen. Then finally after a number of attempts it will either stay on, or put itself through a soft reset without me having initiated it.
How long does it take for HTC Sense to load on others phones? It can take mine minutes to move from the Loading HTC Sense screen to showing the actual Sense interface.
After a hard reset and allowing the device to fully boot up, i promptly got "A problem has occurred with device.exe" as soon as i tried to turn the phone radio on. this is before doing ANYTHING else after a hard reset.
I then got "A problem has occurred with filesys.exe" when trying to get weather for the first time. then the device shut down. Then it went back to the behaviour of going to stand by 1 second after turning iton. This is all within the first 2 minutes of a hard reset.
I really haven't one anything to this phone. It still has the same ROM that it has when i received it - 1.43.70124 from memory. I would tell you exactly except at the moment its refusing to open the 'Software Information' screen in Settings-About Phone. It just freezes up instead (that's a new bug in the last 5 minutes, woot!)
Does anyone have any ideas? i'm hesitant to put the 1.48 rom on in case i need to return the unit and they refuse due to me changing the rom.
Thanks.
Click to expand...
Click to collapse
The Sense Music Player on my HD2 crashes everytime it's tab is selected when there are music files on my memory card. Since I need music on my phone, I disabled the Music Tab and got Conduits Pocket Player instead. Works great, and is fast and smooth.
Never had a problem/error message on my HD2.
I'm also using the 1.43 ROM, got mine from eXpansys.
Try doing another hard reset and see how it goes... It shouldn't be spitting out fault messages after a hard reset...
The sense music player seems to have a problem if you load too much music into a memory card at any one time.When I first got my 16 gig microsd card, I decided to fill it up with music, and when the sense music player tried to scan what was on it, the whole sense interface just froze and I had to soft reset ny phone.
I found a temporary solution to the problem by having the computer connected via ActiveSync and just transferring the files over whilst the sense music tab was open. This way, the program can sorta scan each song as it is being added rather than bomnbarding it with a whole heap of songs at once and causing it to crash.
By doing it this way, I've managed to put around 7 gigs worth of music on my phone. I hope htc fix this soon as well as it is obviously another bug with the phone.
Hey, don't be disheartened; my first set was like that as well. device.exe error on the first boot up, and pretty much your experience. Slow Sense UI loading, unstable device, etc. Get a new set if you can.
You only have one option- send it back
It's patently a hardware or initial ROM fault. Don't bother with trying to flash a new ROM, just get in touch with Handtec for an RMA
Xeon said:
My advise is to flash it with the same ROM version. Maybe the ROM is corrupted. If that still doesn't work, get a replacement.
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Click to collapse
Thanks for everyones advice, its appreciated.
Attempting to flash the same ROM onto the device is a good idea, too obvious to occur to me! Out of interest, if I was to flash the 1.48 WWE ROM and it didnt fix anything, would it allow me to downgrade to the 1.43 WWE ROM again? or would the installer scream at attemptoing a downgrade?
It may well be a hardware error though, there's so many things going wrong. But then you would think a hardware error would stop it working at all. Maybe its some dodgy memory... well im going to try flashing 1.43 for now and will wait for advise on the upgrade followed by possible downgrade idea (in case i need to return it - trying to avoid that as im in Oz and trying for a replacement to the other side of the World at Xmas just sounds like a bad idea).
Thanks
stick on 1.43 and just wait until an official update has been released,
Why would you want to put yourself into such situation. Don't mess with the device. If you flash it with 1.48 and fail to downgrade whatever the reason is, you will void the warranty. Flashing 1.43 should tell you if it's a software or hardware error. If it's not a hardware and 1.43 solved the issues, you're free to do whatever you want with 1.48
bungfritz said:
The sense music player seems to have a problem if you load too much music into a memory card at any one time.When I first got my 16 gig microsd card, I decided to fill it up with music, and when the sense music player tried to scan what was on it, the whole sense interface just froze and I had to soft reset ny phone.
I found a temporary solution to the problem by having the computer connected via ActiveSync and just transferring the files over whilst the sense music tab was open. This way, the program can sorta scan each song as it is being added rather than bomnbarding it with a whole heap of songs at once and causing it to crash.
By doing it this way, I've managed to put around 7 gigs worth of music on my phone. I hope htc fix this soon as well as it is obviously another bug with the phone.
Click to expand...
Click to collapse
I also had this problem, found it was nothing to do with the above, there was just one song that it didnt like the file name off. It had % and a few other sybols in it, changed the name it was fine.
Just wanted to update my own thread.
I tried reinstalling the 1.43 ROM completly as suggested and it seemd to solve most of my issues for a few hours then they all started showing up again along with more new ones... but...
I then went and bought a replacement SIM card from my carrier as my old sim was 6 years old. Put it in the phone and hey presto, my HD2 has magically come good! About 48 hours now, and considering i couldn't go more than a few hours previously without having to pull the battery, soft or even hard reset, im calling it fixed!.
Now i have no idea why an old sim would affect parts off the system that are not to do with making phone calls but all i can say is a new sim has solved all off the freezes, glitches, basically evrything. The device is just stable now. So my advise to anyone who thinks they have a bad 'un, at least try replacing your sim before returning it.
Oh and the old camera patch seems to be good as well.
I do love a happy ending.
LOL, windows mobile is never stable, I buy it just for fun.
you might want to edit the title of the thread now that your problem's solved so everyone can learn from your XP
loomx said:
I also had this problem, found it was nothing to do with the above, there was just one song that it didnt like the file name off. It had % and a few other sybols in it, changed the name it was fine.
Click to expand...
Click to collapse
Yep, if there is a foreign letter or some odd character in the title/artist/album of a song, it can cause manila to crash
xdaadam said:
Just wanted to update my own thread.
I tried reinstalling the 1.43 ROM completly as suggested and it seemd to solve most of my issues for a few hours then they all started showing up again along with more new ones... but...
I then went and bought a replacement SIM card from my carrier as my old sim was 6 years old. Put it in the phone and hey presto, my HD2 has magically come good! About 48 hours now, and considering i couldn't go more than a few hours previously without having to pull the battery, soft or even hard reset, im calling it fixed!.
Now i have no idea why an old sim would affect parts off the system that are not to do with making phone calls but all i can say is a new sim has solved all off the freezes, glitches, basically evrything. The device is just stable now. So my advise to anyone who thinks they have a bad 'un, at least try replacing your sim before returning it.
Oh and the old camera patch seems to be good as well.
I do love a happy ending.
Click to expand...
Click to collapse
Thanks for the update. Good to hear you're happy with HD2 now .
First of all, sorry if this thread is out of place, but I'm not sure where else to turn.
My HD2 worked terrifically with FroyoStone 3.2, Hastarin 7.6 up until last Wednesday (5 days) ago. Then I started to experience, and have not been able to fix, serious TS lag issues.
Symptoms: I hit the unlock button, swipe to unlock, and the touchscreen will be responsive if I KEEP using it...if I pause for up to 3 seconds, the screen is no longer responsive. I have to relock the phone, unlock, and then swipe again to get it to work.
The touchscreen works perfectly fine in Windows Mobile 6.5. (Energy 2361X)
Attempts to fix: I've formatted the SD Card inbetween trying all of the following items-
1) Switch to MDJ ROM with MDJ kernel
2) Switch to Bluetopia ROM (0.5, 0.6 & 0.6.1) with Hastarin 8.0 OR 8.1
3) Switch back to FroyoStone 3.2 with kernel that comes with it
4) Update Radio ROM
5) Update to new Energy WinMo ROM -- after running Task 29 first.
Today, I purchased a new SD Card, loaded it with a clean install of Android, still have issues.
Also tried:
1) Turning off all LED notifications
2) Disabling Auto brightness in WinMo and Android
3) Disabled Screen Auto-Rotate
Honestly, I'm all out of ideas, and I hope someone in the community has a way to help out. I find it so odd that the touchscreen works great right after a "wake-up" as long as I keep it constantly stimulated...then fails to respond if I let it sit for more than three seconds. Is this a polling issue?
All ideas are appreciated. Thank you
UPDATE:
Followed another thread that suggests using the exact same WinMo ROM as the Builder -- matched my ROM with cmylxgo's WinMo ROM (author of Bluetopia) after another Task 29...no fix.
More Information
UPDATE 2:
Also tried 32K clusters and 64K clusters when formatting the card. Problem exists with either size.
There are G-Scripts to disable the G-Sensor and then re-enable it without rebooting.
If you want to jump to the extreme and want to remove all the sensors entirely.
Code:
su
rm -rf /system/lib/hw/*.sensors.so
Terminal
Thanks for your quick reply.
Unfortunately, I'm not the best with working with Linux/Terminal commands -- I tried typing in your code, and it returned that there was no such file/folder as -rf, and then I removed that section, and it said that it could not find the system/...
So obviously, there's something I'm missing, or an error in the syntax, that I cannot debug.
Any help is appreciated.
Are you having any data freezes or are you on an area with poor to no signal? I get really bad system lag when I loose signal while my phone is trying to download. Ppp will freeze and the phone will be unresponsive till reboot. Only way I avoid this is to turn off data if I got into a building I know I will loose connection in.
Sent from my HTC HD2 using XDA App
Updates
Thank you for your reply --
I checked into the disconnects being an issue by enabling Airplane Mode and seeing if I still had the same results, and unfortunately I do. I tried by disabling the Wifi and Mobile network separately, and still same issues.
But, here's an update on the issues:
Installed TYTUNG's NexusHD2-FRG83 V1.6, and this thing is very, very lightweight. Great battery life, great data (went to sleep, woke up, and not only was my phone still on...but I didn't have to reset data to check email...nice). The issues still remain. These are the newest things I've tried:
1) Remove Boxwave screen protector
2) Run from Airplane Mode.
I did however notice something really, really important: when the screen freezes, if I simulate a multi-touch gesture (pinch to zoom, etc), sometimes it wakes up! This is not a guaranteed thing (like 60%), but definitely something to work with.
Also, I noticed that one time that the touchscreen stopped responding, I tried the multitouch, no help...but I stayed on it. Multitouch tapped like crazy for a solid 6 seconds...then tried to shut the screen off -- and that button didn't respond. It was as if I saturated some bus of some sort that it had to clear out before it could finally shut the screen off.
Finally, I've noticed that the screen just needs to shut off for the touchscreen to unfreeze -- not go into a full lock situation. So, if the screen goes black, and I hit the lock key immediately, it'll unfreeze the TS.
Thanks to everyone who is trying to think of an idea!
i seem to be having the same issues as you right after i wake the phone up to unlock it. locking the phone is a habit for me to try and save as much battery as possible and also to not press any buttons while in my pocket.
im running a cyanogen rom and i changed the setting to allow me to unlock the phone by pressing the center windows key. i noticed that when the phone will not allow me to unlock it i can press the menu key and unlock it but i cannot use the touchscreen at all until i relock and unlock.
sometimes i have to do this a few times before the touchscreen comes back. i was thinking it could be my sd card but this started to happen today. i have been using android on my hd2 daily for the past 12 days without any problems. its weird that it started all of a sudden.
so it seems we still dont have a fix for the touchscreen freeze yet, right ?
Same problem here
Hi, I am experiencing the same problem.
Tried few versions of Android, The same problem repeated itself.
So I had to return to WM6.5 - there it works good. Only I have to reset the phone twice a day :-(
Hope someone will find brilliant solution for the sad problem that prevents using Android...