Database Users

Random power offs-Solved!!

At first I though it was because of Toms Rom version 2, I ignored it as it happens randomly. It was at its worse when I was at computex first week of june.
Today, I finally got a chance to reflash it with toms updated rom, which is brilliant, very fast. At first I didnt have any power outs at all, but suddenly later today it happened again but this time worse, sometimes it wont turn back on. Id have to do random things like taking out the battery and putting it back on for it to turn on, sometimes, it just wont, id wait a few minutes then it it works and turns back on again.
So im sure it isnt toms rom anymore since no one else reported this issue.
I also though it could be a loose slide, but sometimes when I just try to move the slide around, nothing happens, it wont turn off, pop the slide in and out and in and out and its fine, then a few minutes later, phone is off again. Sometimes in the middle of a call it goes off.
Very very irritating indeed.
Any ideas on what I should do? Has any1 else tried this?

send it to the manufacturer

I have the same problem. I contacted my dealer and they seemed to know how to fix it. I have sent the phone to them, but I haven't got it back yet.
It's definitely a hardware problem, not software

Ok got it, but I need to flash it back to original ROM first or else warranty will be void.
Thanks guys!

Im really leaning more towards this being slide problem, upon testing and testing,
It turns off when:
When I am connected via USB to PC and I slide out, it shuts off.
When I slide keypad back in with its own force (not guided by the hands, just letting it drop), it shuts off.

wow guys the problem is solved! :-D
Big thanks to DaVinci for pointing it out to me, when I tried it, no more power outs no matter how I test it!
Solution: Clean the battery terminals! Thats it. I used a pencil eracer then cotton swab with alcohol.
Saved me a lot of trouble! No all I can do is enjoy toms latest, blazing fast ROM!!!
Yeaaaaaaaaah baby!!

"microp version mismatch 0" on my HD2

Today my phone randomly restarted. Then it started acting very strange, bluetooth failing etc.
I got home and then in restarted one last time. Couldnt use the screen, tried to slide to unlock and nothing happened. Wouldnt detect my finger.
So i soft reset.
The phone started up, (unlocked) and i was able to use the hard buttons. Screen still not working.
Finally restarted on its own again, and got the message "microp version mismatch 0, Please Update Latest Microp Firmware"
Screen wont even turn on now.
O2 are going to replace. However they are out of stock currently.
Anyone got any ideas why this has happened? and will it happen again, i.e fault unstable design of phone, or did I just get a duff one?
PS I did not flash the rom or anything. Only used BSBtweeks.

Don't worry. Odds are you get a good one next try. At least you did the right thing sending it back straight away. It saved you many frustrated hours

4tune said:
Don't worry. Odds are you get a good one next try. At least you did the right thing sending it back straight away. It saved you many frustrated hours
Click to expand...
Click to collapse
I use some magnets to stick the phone to my dashboard.
Just checking could this have caused it?

up.
same to me here.

up................................

HD2 Touch Screen Not Responding

Hi Guys i hope somebody who knows about capacitive touch screens can help me! I have taken my HD2 apart to fix a smashed camera lense. On removing the back cover i used a small screwdriver to prise off the back case and unclip it all round. It came off with no problem, i fixed the camera and put it back together. When i turned the device back on the touch screen isn't responding to my finger on any screen. Like i turned the touch screen off! The hard buttons still wok but nothing from the screen. Nothing looks damaged (I.e the glass isn't smashed). I seem to think i might have damaged something when prising the cover off with the screwdriver. Please, any suggestions would be really helpful!!!

Can anybody out there help with this? I am currently without a phone :-(

I have exactly the same problem, but it happened from nowhere. I didnot unscrew anything. Please Help

Check the flex cable.. this part are very delicate.
is this :
http://img.diytrade.com/cdimg/92507...creen_Full_LCD_for_HTC_Touch_HD2_HD_2_LEO.jpg

same problem
ive got the same problem, mine just stopped working, i performed a soft and hard reset, removed the battery still nothing. it worked for a moment but once locked it stopped working again, only the hard buttons.

same problem but it works on and off. basically the screen will respond until the phone is put into hibernate. the after that id have to push the phone button and end button back and forth until it responds

Same Issue independant of ROM
Same issue here.
Funny thing is it started a week or two ago randomly out of the blue.
Same scenario:
lock the phone can't get touchscreen to respond for unlock
Judging by these posts everyone started seeing this about the same time, maybe it's a software issue or background app .
Help!

I have same problem. It can work for a couple of hours or in 1-2 days then just stop responding, almost every time when in hibernate. Lets just hope it's not hardware failure.

This started happening to me this morning. Out of 50 tries, managed to unlock the phone three times only. This happened out of the blue, right after i removed my phone from the charger.
Have soft reset, hard reset, reflashed ROM, but the issue still remains.
I really really hope this is not a hardware issue.
Does anyone out there know how to solve this? My phone is virtually unusable right now...

Same problem here, I've been testing for about 2,5 months now and today I've sent mine back to HTC . I think it's a hardware problem, tried everything from hard resetting to reflashing. When I press the HTC logo and keep it pressed the screen does respond again. Conclusion: hardware problem.

dio62000 said:
Same problem here, I've been testing for about 2,5 months now and today I've sent mine back to HTC . I think it's a hardware problem, tried everything from hard resetting to reflashing. When I press the HTC logo and keep it pressed the screen does respond again. Conclusion: hardware problem.
Click to expand...
Click to collapse
You're probably right.
I've also tried everything. But kind of strange that if I lock when not on home tab it seems to work. And the screen, almost always, reacts as it should as long as I just dont' lock it.

I just started to get this issue. touch screen works fine until it hibernates. reflashed, still happens. found this in my search:
htcphones.net/htc-hd2-problems-with-touchscreen/

just got off the phone with tmo. they are sending me a new one.

Yeah, it happened to me as well. I opened a new thread like a month ago explaining the problem: http://forum.xda-developers.com/showthread.php?t=710282&styleid=15
and I contributed in another one concerning the same issue here: http://forum.xda-developers.com/showthread.php?t=708530
Summing all up, it ain't caused by a software or a ROM of some kind (at least in my case) because soft and hard resets didn't solve it nor did the flash of a stock ROM. The most probable cause is a digitizer (touchscreen) defect that appears randomly and totally out of the blue. The only thing to do in my opinion is to send the phone in for repair, which I did. It came back with a check mark on "calibrated screen" checkbox. As of now phone's working fine and I hope they solved it even though I read of other people who have had their leo's screens completely replaced..
A curious side note: htc care reset to zero my phone's call duration timers..

I'm not sure if it's the screen. In my case I think it's the connector from the screen to the motherboard, because pressing the housing seems to help.
But let's see if HTC is able to repair it, I hope they are, because the problem is so random they might not even see it

After losing functionality on my touch screen for a week, finally decided to send it in. Took the trouble to revert my HSPL to original and Stock Rom.
Repair should take about a week. Now I'm stuck with an ancient Nokia 6230i for this week. I feel so lost without my ppc. Have had one for as long as I can remember.
Hopefully the phone comes back okay...

I've had so much problem with the screen not responding so I did all backup then reflashed, hard reset to put the device back to stock. Did this during the weekend, I even fired up my old iphone 3g to have as backup phone.
All set today to go to the store and have it repared under warranty.
But since Sunday evening it works perfect. I've been testing it a lot and the screen has not stop responding even once.
This might be just temporarily but does anyone else experienced something like this?

Mine sometimes worked well for hours... days... but eventually the problem came back.

Mine died on me when I was actually out of the country (stuck in Vietnam without a phone). It would work for 5 minutes, then stop for hours. I would have to switch my phone on and off for a couple hundred times before it worked for another 5 minutes...
Got so tired of it that i sent back my HD2 for warranty repair. Expect it to be back tomorrow (or Friday at the latest). Hope there's no further problems with it.

I hate to say it, but the HD2 is known for its highly defective touchscreen. Even when it's working, a lot of people experience strange and bothering events, such as the touchscreen "touching" itself, a very high/very low screen sensitivity all of a sudden, the tilting of the screen to one of the four corners of the device and so on and so forth.
With a device so expensive one would expect it to work flawlessly. Seems to me that HTC doesn't think the way we do...

Touchscreen not responding. reverting back to stock Rom and Radio and spl

hey,
just half an hour ago, the touchscreen on hd2 stopped responding.
i've tried to reset the phone(soft reset). does not work.
probably gonna try hard reset now
if it doesn't help i'll try to update back to stock rom, and remove hslp.
stay tuned

Did you install some touchscreen related software or driver? Have you tried removing the battery, giving it a couple of seconds and then powering it back on?
flunik said:
hey,
just half an hour ago, the touchscreen on hd2 stopped responding.
i've tried to reset the phone(soft reset). does not work.
probably gonna try hard reset now
if it doesn't help i'll try to update back to stock rom, and remove hslp.
stay tuned
Click to expand...
Click to collapse

nah, installed nothing...
i was going home, typing an sms, and everything was fine.
at home i wanted to unlock the device, but it didn't respond, so i thought that it was hanging.
restarted the device. no use.
then i did a hard reset. didnt help
i flashed stock rom. didnt help
i was about to flash original SPL and try to get the refund, when i realized screen started working.
in a few seconds i realized, that only upper part of screen is working.
its pretty rainy here. can this be the humidity problem ?

Ouch, please don't tell me you let water seep into the corners of the phone? Compared to the old Touch HD, the edge of the bezel here does not seem to be as properly sealed and as such could lead to water seeping in!
Some dude in the EVO forums destroyed his touch screen while putting on a Zagg alone I think, if I recall correct.
Cheers.
flunik said:
nah, installed nothing...
i was going home, typing an sms, and everything was fine.
at home i wanted to unlock the device, but it didn't respond, so i thought that it was hanging.
restarted the device. no use.
then i did a hard reset. didnt help
i flashed stock rom. didnt help
i was about to flash original SPL and try to get the refund, when i realized screen started working.
in a few seconds i realized, that only upper part of screen is working.
its pretty rainy here. can this be the humidity problem ?
Click to expand...
Click to collapse

[Q] seriously wierd screen problem

so this is whats going on. i have a brand spanking new aria, just did a insurance job on the last one. so rooted and put cyanogen rc2. now out of the blue my screen will not respond to touch. sorta. if i use one finger it wont work, but if i use two fingers in differant spots on the screen it will sorta respond. barely enough to get the screen lock open. track ball, power button and volume control work fine. i have cleared data twice and reflashed also. im beating my head against the wall. it makes no sense to me....please help

this happend to me last night with my rooted aria with cyanogen also I pulled the battery and it worked for me now it works again
it may help you

battery was the first thing i tried

If I recall correctly, most phones you get from insurance are refurbs, but they should have a warranty on them.
Anyway, try wiping the phone, then reflashing the stock rom. It will un-root the phone and convert it back to how it came from factory. If that doesn't work, then I'd give insurance another call, could be a faulty unit.

I would recommend pulling down the notification bar and trying again I have had problems where it causes the screen to not function right until I pull it down a second time.
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