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Before I start I know how touchy people are about searching forums and the wiki etc... but I already have!
Ok so, I tried to flash a new ROM to my phone last night, I have done it before without problems however this time I was having trouble getting the phone to connect to my laptop (I run Windows 7). Both USPL and HSPL wouldn't work (in fact active sync wouldn't even recognise it).
So I went to bed, woke up and... My phone didn't work at all
I spent ages trying to get it too work, I tried putting it into bootloader, but nothing happened, I tried getting it to Hard reset, but nothing happened. (By nothing happens i mean the screen doesn't turn on).
The only sign of life i get from it is the little vibration that usually occurs after the 'smart mobility' screen appears. Except this is delayed by about 10 seconds from after pressing the Power button.
The delay makes me think that there is something else wrong with the phone other then the screen...
Please help!!
Oh and I am sorry for the essay... I only just realised how long and rambling it is haaa.
UPDATE: right it just connected to activesync but still nothing on the screen, is there any way of checking for definite that the screen is broke before I fork out for a new one? There is astill the massive delay between turning the phone on and getting the little vibration...
Try removing battery overnight, then re-inserting. Then try to get to bootloader or hard reset
how exactly did you manage to brick it? did you flash the rom in question with uspl, or do u generally have hard spl installed? i dont know but it looks like the bootloader is somehow broken ...
Ok I will try doing that, thank you for helping
And no, I didnt get as far as flashing the ROM because active sync never recognised the phone in Bootlaoder. I usually use USPL.
Did you fix it? and if so how?
I have very similar issues with my HD right now. Screen went black, bought a new LCD and still the same problem. Oddly enough the only way I can get the screen to come on is to take the battery out and set both battery and phone body in my window sill for half an hour or so. It is cold here right now and they are both pretty cool to the touch when I take them out. Put it back together and tada! Screen comes on. I dunno what the deal is also, don't know if its the battery or phone being cold that makes it work again??? I am going to try and figure it out.. Try it on yours it may help
Hi Guys i hope somebody who knows about capacitive touch screens can help me! I have taken my HD2 apart to fix a smashed camera lense. On removing the back cover i used a small screwdriver to prise off the back case and unclip it all round. It came off with no problem, i fixed the camera and put it back together. When i turned the device back on the touch screen isn't responding to my finger on any screen. Like i turned the touch screen off! The hard buttons still wok but nothing from the screen. Nothing looks damaged (I.e the glass isn't smashed). I seem to think i might have damaged something when prising the cover off with the screwdriver. Please, any suggestions would be really helpful!!!
Can anybody out there help with this? I am currently without a phone :-(
I have exactly the same problem, but it happened from nowhere. I didnot unscrew anything. Please Help
Check the flex cable.. this part are very delicate.
is this :
http://img.diytrade.com/cdimg/92507...creen_Full_LCD_for_HTC_Touch_HD2_HD_2_LEO.jpg
same problem
ive got the same problem, mine just stopped working, i performed a soft and hard reset, removed the battery still nothing. it worked for a moment but once locked it stopped working again, only the hard buttons.
same problem but it works on and off. basically the screen will respond until the phone is put into hibernate. the after that id have to push the phone button and end button back and forth until it responds
Same Issue independant of ROM
Same issue here.
Funny thing is it started a week or two ago randomly out of the blue.
Same scenario:
lock the phone can't get touchscreen to respond for unlock
Judging by these posts everyone started seeing this about the same time, maybe it's a software issue or background app .
Help!
I have same problem. It can work for a couple of hours or in 1-2 days then just stop responding, almost every time when in hibernate. Lets just hope it's not hardware failure.
This started happening to me this morning. Out of 50 tries, managed to unlock the phone three times only. This happened out of the blue, right after i removed my phone from the charger.
Have soft reset, hard reset, reflashed ROM, but the issue still remains.
I really really hope this is not a hardware issue.
Does anyone out there know how to solve this? My phone is virtually unusable right now...
Same problem here, I've been testing for about 2,5 months now and today I've sent mine back to HTC . I think it's a hardware problem, tried everything from hard resetting to reflashing. When I press the HTC logo and keep it pressed the screen does respond again. Conclusion: hardware problem.
dio62000 said:
Same problem here, I've been testing for about 2,5 months now and today I've sent mine back to HTC . I think it's a hardware problem, tried everything from hard resetting to reflashing. When I press the HTC logo and keep it pressed the screen does respond again. Conclusion: hardware problem.
Click to expand...
Click to collapse
You're probably right.
I've also tried everything. But kind of strange that if I lock when not on home tab it seems to work. And the screen, almost always, reacts as it should as long as I just dont' lock it.
I just started to get this issue. touch screen works fine until it hibernates. reflashed, still happens. found this in my search:
htcphones.net/htc-hd2-problems-with-touchscreen/
just got off the phone with tmo. they are sending me a new one.
Yeah, it happened to me as well. I opened a new thread like a month ago explaining the problem: http://forum.xda-developers.com/showthread.php?t=710282&styleid=15
and I contributed in another one concerning the same issue here: http://forum.xda-developers.com/showthread.php?t=708530
Summing all up, it ain't caused by a software or a ROM of some kind (at least in my case) because soft and hard resets didn't solve it nor did the flash of a stock ROM. The most probable cause is a digitizer (touchscreen) defect that appears randomly and totally out of the blue. The only thing to do in my opinion is to send the phone in for repair, which I did. It came back with a check mark on "calibrated screen" checkbox. As of now phone's working fine and I hope they solved it even though I read of other people who have had their leo's screens completely replaced..
A curious side note: htc care reset to zero my phone's call duration timers..
I'm not sure if it's the screen. In my case I think it's the connector from the screen to the motherboard, because pressing the housing seems to help.
But let's see if HTC is able to repair it, I hope they are, because the problem is so random they might not even see it
After losing functionality on my touch screen for a week, finally decided to send it in. Took the trouble to revert my HSPL to original and Stock Rom.
Repair should take about a week. Now I'm stuck with an ancient Nokia 6230i for this week. I feel so lost without my ppc. Have had one for as long as I can remember.
Hopefully the phone comes back okay...
I've had so much problem with the screen not responding so I did all backup then reflashed, hard reset to put the device back to stock. Did this during the weekend, I even fired up my old iphone 3g to have as backup phone.
All set today to go to the store and have it repared under warranty.
But since Sunday evening it works perfect. I've been testing it a lot and the screen has not stop responding even once.
This might be just temporarily but does anyone else experienced something like this?
Mine sometimes worked well for hours... days... but eventually the problem came back.
Mine died on me when I was actually out of the country (stuck in Vietnam without a phone). It would work for 5 minutes, then stop for hours. I would have to switch my phone on and off for a couple hundred times before it worked for another 5 minutes...
Got so tired of it that i sent back my HD2 for warranty repair. Expect it to be back tomorrow (or Friday at the latest). Hope there's no further problems with it.
I hate to say it, but the HD2 is known for its highly defective touchscreen. Even when it's working, a lot of people experience strange and bothering events, such as the touchscreen "touching" itself, a very high/very low screen sensitivity all of a sudden, the tilting of the screen to one of the four corners of the device and so on and so forth.
With a device so expensive one would expect it to work flawlessly. Seems to me that HTC doesn't think the way we do...
I had a strange issue recently with my build (below). I had a 'normal' data freeze and rebooted, but when I did, apparently a message was waiting and some appointment on my calendar was due. This seemed to really slow down WM and HaRET ran very slowly before booting Android. However, after Android booted, the touchscreen was locked and wouldn't slide out of the way. In fact, the screen darkened and shut off just as if I wasn't touching the screen at all. I did receive a phone call, which worked, but touchscreen was still unresponsive.
So I tried rebooting again. This seemed to lock up JMZ Dual Boot and not allow me to boot up Android. Moreover, it locked my touchscreen in WM! I have pocketshield installed, and after cover screen showed up, I couldn't move it away. I tried rebooting, taking the battery out for 5 minutes, etc. and no luck.
Ultimately, I resolved this by a HARD RESET of the phone. Lost my windows setup which will take some time to repair, but since I use Android most of the time, maybe it doesn't matter?
Anyway, posted this in case others are having this problem, maybe there's a theme.
editted: ok, touchscreen stopped responding again, in WM and Android, while the unit was just sitting on my desk. I'm now thinking hardware problem...
yes i have the same problem since a ~week. NO TOUCHSCREEN... i have flashed maybe 100 different roms, but no luck... even when i install the original vodafone rom with radio and downgrade to spl 1.48 it doesnt work... this must be an android issue i think.
yesterday i was in the vodafone shop and they give me an NEW HD2 ))))).
now im waiting for an solution about that problem and hope someone will fix it. untill that i will stay on WM6.x. i dont think, i will get another new HD2^^
sorry about my bad english! im german...
ps: when i started the hd2 there was an picture of an WORLD MAP for ~one second. maybe this helps. i think there is something in the front of the orange screen. something with "yes" or "no" option. but i cant see it.
Hi all,
I have had loads of problems with this phone, so I decided to do a factory reset.
It rebooted as normal until it got to the Motoblur setup page
It asks for the Motoblur details to be entered, but once you have entered them and pressed the 'next' button, it goes back to the previous screen instead of the next step and then gets stuck in a never ending loop.
I've tried skipping the sign in process but instead of skipping it, it just goes back to the first Motoblur account setup screen instead.
Out of desperation, I have tried to make several new Motoblur accounts but every single time, it gets to 80% completion, then stops.
I have even left running all night (plugged in) and it still freezes at 80%
I can't do another factory reset because it won't get past the Motoblur setup screen.
I've tried to do a hard reset by holding x and powering the phone on but this doesn't work. It just brings up the triangle and android robot but it does not go to the next step despite me leaving it for several minutes.
Only had it for 7 weeks and am awaiting a response from Expansys on what to do.
Any help from you guys will be greatly appreciated.
Apply a debrand image of your system and do a full wipe
phorenzik said:
I've tried to do a hard reset by holding x and powering the phone on but this doesn't work. It just brings up the triangle and android robot but it does not go to the next step despite me leaving it for several minutes.
Click to expand...
Click to collapse
Have you pressed the @ key when you get to this step with the robot and the triangle? That should bring up the reset menu, and then you use the volume and camera buttons to choose and select the option you require.
Cheers,
Steve.
StevePritchard said:
Have you pressed the @ key when you get to this step with the robot and the triangle? That should bring up the reset menu, and then you use the volume and camera buttons to choose and select the option you require.
Cheers,
Steve.
Click to expand...
Click to collapse
I didn't know you had to press @
Thanks
I've done a hard reset, but I still have the exact same problem.
If I try to input my proper Motoblur details it instantly says connection failed (it doesn't seem to even try to connect as fails the instant you press 'next)
Creating a new account hangs at 80%
Any more ideas before I throw it against a wall?
I notice there was an option to boot from SD in the recovey mode.
Would this allow me to boot an official motorola rom?
If so, where would I get the rom from?
A walkthorugh on exactly how to do this would be appreciated if this method could fix my issues.
I'm really annoyed because I sold my HD2 for this phone and I'm regretting it.
Thanks
phorenzik said:
I didn't know you had to press @
Thanks
I've done a hard reset, but I still have the exact same problem.
If I try to input my proper Motoblur details it instantly says connection failed (it doesn't seem to even try to connect as fails the instant you press 'next)
Creating a new account hangs at 80%
Any more ideas before I throw it against a wall?
Thanks
Click to expand...
Click to collapse
I think you need internet connection in order to validate your account or create a new one. Check your APN settings first, or do it on wifi.
Hi,
I've tried it whilst connected to my wifi router. I've even tried it via the data connection but nothing happens.
It seems that despite the data/wifi connections being there, it just ignores them.
I think this is the issue. It's not connecting and I don't know why
The phone displays the wifi/3G data symbols in the task bar but it doesn't seem to be using them during the Motoblur setup
Mine is dead too!!!
Hello everybody,
Greetings from sunny, flooded, blown away, Queensland Australia!
Long time lurker, first time poster...
I have a...
Vodafone-Australian-2.2-Milestone2
2 weeks old and its an expensive paper weight. It was rooted and thats about it, had a bunch of root required apps on there, installed the bootstrap, but hadnt installed Xrecovery yet.
I was playing around the other day. changing settings, installing and uninstalling a heap of apps, testing them. Some app suggested I restart or it restarted itself, cant recall, and that was the end. Boots until it gets past the M, and then its just bootloop city.
Won't register on comp in RSD or anything. Will boot to stock recovery and cleared cache and data several times, but that didnt fix anything. Won't even charge the battery. It will run an update but has to be signed. Problem is, we havent had any updates yet on these phones in Australia and there are no custom roms. What update.zip could I get to try to fix it, because I think thats about my only hope.
While recovery was wiping the data and cache it would stop frequently and each time I would touch the ok in the bottom corner of the screen and it would continue, and seemingly despite the 10 or more stops, completes fine. Surely thats not normal.
Out of ideas, I would just send it back with a story but the vodafone boot animation is replaced with disco flashing lights. and thats all it does, non-stop. Do you think they will notice someone has been tinkering?
Ideas? Thoughts?
Oh, and forgot to mention, when I first got it I had the same problem with the Motorola sign in wizard on startup, for quite a while, cant remember how I got around it though. Stop trying to sign in and just get out of that wizard, install ADW Launcher or similar and dont go near any Moto apps. You are only required to do a Gmail sign in, not Moto.
That's the problem though.
I'm stuck at the Motoblur sign in and it will not skip.
Whenever I select skip, it just goes back to the motoblur sign in page instead of going to the home screen.
Basically, in a nutshell, this is what's wrong:
I can't sign in to motoblur (gets stuck in a loop)
I can't create a new motoblur account (crashes at 80% every time)
I can't skip the sign in process (takes me back to the motoblur sign in page instead of loading home screen)
This is my first and last Motorola phone. Not good at all.
So what happens if you press press home or back repeatedly instead of skip? And if all fails reflash new SBF
benking1972 said:
So what happens if you press press home or back repeatedly instead of skip? And if all fails reflash new SBF
Click to expand...
Click to collapse
It just goes back to the motoblur setup/signin screen no matter how many time I press home, back or skip. It's as if a dll is missing and it's unable to boot to the home screen.
How do I flash a new SBF?
Motorola have agreed to let me return it but if I can do it myself I'd rather do it.
I have found this guide http://forum.xda-developers.com/showthread.php?p=11155476#post11155476
but the link to the UK SBF is dead
Yeah, that's the one, and the link to UK SBF works fine for me. If you can't get it to flash that way, then you are going to have to do it the way I am about to do mine, which is...
http://forum.xda-developers.com/showthread.php?t=804088
Failing that, send it back and be done with it.
since its so new id send it back. you shouldnt be having this problem at all. the milestone 2 is a very solid phone. i had mine running for 90 days straight not even a reboot or crash or anything lol. sounds like you just got a duff one. with any piece of technology theres bound to be a few that slip through the net. even if you find a fix for your problem you dont know what is causing it. and if youve had problems before then somethings obviously wrong. since theyve agreed to let you return it then thats your best option.
Probably i should send mine one back as well.
Bought a new Milestone 2 yesterday (from ebay, Chinese guys but as per retail package phones are for UK market). Put the SIM in just to check before wiping out everything from my old Defy. Made a call, checked the version and the menu and put the SIM back to Defy to backup all I needed. Plugged Milestone to the mains. 3 hours later found promising "Fully charged" on the screen and put the SIM in. That was it... Since I can't power the phone whatever I do. I thought the Power button went off as I tried to perform hard reset (x+Pwr), BRM (Arrow up+Pwr) and nothing happent at all. But then I put the phone on the charger again and the Power button worked fine switching the screen off and back on.
Any other methods to get the phone running?
UPDATE: It's strange and weird, but I've just had an idea to remove SD card and it worked - the phone powered on immediately!! Formatted the card using card reader, put it back - the phone works flawlessly. Fantastic! =))
My phone has been running perfectly since ive had it. Rooted and running Gingerbread shift deck 1.2.1 smoothly. Everything was fine, until today, my phone randomly shut it self off. It happens, so i just went to turn it back on, but it wouldnt turn back on. pulled battery, then it booted back up. Went to go put in my pattern unlock and it wouldnt respond to my touch so i slid it open and got it to work that way. With the keyboard out the touchscreen worked fine and i could navigate my phone with that and the keyboard, even though the lights on the keyboard wouldnt light up and the home menu back search lights wouldnt light up either, they still vibrated and worked fine. So i tried another quick reboot, same thing, i tried uninstalling the most recent app i installed which was LBE Security Service, didnt work, tried clearing the cache and the same thing, flashed a recovery, nothing, factory reset, nothing, flashed same recovery, nothing, tried booting up without the SD Card since that sometimes fixed some problems, but same thing. Now the touchscreen wont respond whether the keyboard is open or closed, and the keyboard lights arent lighting up, but the phone seems to be running just fine, i just cant get in since the touch screen wont respond lol..
any ideas on what went wrong? or what i could do to fix it? I tried to get into the IRC but it kept telling me the captcha was wrong even though it wasnt.
try restoring a backup?
Tried that, still nothing.
Happened to me soon touch screen will die, ruu and get a returns from Sprint for 30$
Sent from my PG06100 using XDA App
Damn for real? That sucks. Alright thanks
I would RUU back to factory original. Then run it that way for a bit, see if the issue persits. If it does then take the phone back for an exchange. If not then Root again, and try a different Rom.
alright ill do that. i cant get HTC Sync to detect my phone and im assuming its because my phone is set to disk drive and not HTC Sync. What should i do?
Nevermind, i got it. RUUed back to factory and the screen still doesnt work, taking it to sprint tomorrow morning.
Well glad you got it . Sorry it didn't fix it .
xciontc said:
alright ill do that. i cant get HTC Sync to detect my phone and im assuming its because my phone is set to disk drive and not HTC Sync. What should i do?
Nevermind, i got it. RUUed back to factory and the screen still doesnt work, taking it to sprint tomorrow morning.
Click to expand...
Click to collapse
Any update on this? Having the exact same issue.
djkurious said:
Any update on this? Having the exact same issue.
Click to expand...
Click to collapse
If you already RUU'd , and still have the issue take it in to Sprint.
I was having the exact same issue with my Shift, it started last week. Was running MikShifted-G 2.1, went back to stock, same issue -- phone only responds when the keyboard is slid about 1/4 of the way out.
I brought it to my local corporate Sprint store, they checked it out, and said it was a known issue; a ribbon cable and LCD need to be replaced. The tech said that Sprint has been getting inundated with this exact problem recently, and the parts are on backorder. Apparently the ribbon cable wears out over time, and everyone's are crapping out at the same time.
They hoped the parts would be at the store in about a week, my fingers are crossed.. I have ESRP so the fix will be free even though my phone is over a year old. The tech said the actual repair only takes a few minutes as long as they have the parts.
I went by Sprint yesterday and they ordered me a new (refurb I'm sure) Shift.
The screen also started back working after 36 hours
djkurious said:
I went by Sprint yesterday and they ordered me a new (refurb I'm sure) Shift.
The screen also started back working after 36 hours
Click to expand...
Click to collapse
I take it you already RUU'd back to stock?
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