so this is whats going on. i have a brand spanking new aria, just did a insurance job on the last one. so rooted and put cyanogen rc2. now out of the blue my screen will not respond to touch. sorta. if i use one finger it wont work, but if i use two fingers in differant spots on the screen it will sorta respond. barely enough to get the screen lock open. track ball, power button and volume control work fine. i have cleared data twice and reflashed also. im beating my head against the wall. it makes no sense to me....please help
this happend to me last night with my rooted aria with cyanogen also I pulled the battery and it worked for me now it works again
it may help you
battery was the first thing i tried
If I recall correctly, most phones you get from insurance are refurbs, but they should have a warranty on them.
Anyway, try wiping the phone, then reflashing the stock rom. It will un-root the phone and convert it back to how it came from factory. If that doesn't work, then I'd give insurance another call, could be a faulty unit.
I would recommend pulling down the notification bar and trying again I have had problems where it causes the screen to not function right until I pull it down a second time.
Sent from my Liberty using XDA App
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The title basically says it all. I have a rooted mytouch 3g and the phone works perfectly fine when you are using it. The problem comes when the screen turns off to go to sleep. when I try to turn the screen back on to wake it up, it goes all berserk. I get these horizontal black and grey, monochromatic lines that pop up and move all around the screen. If it gets back, it kinda freezes on there, then the screen turns black again. I have to try to wake the phone back up and it keeps happening still. It's only after the fifth or sixth try that the screen still does it, but then my lock screen FINALLY comes up and I can unlock my phone. However, at times, this does not happen at all, not even a little bit. I'm stumped. i have reflashed my cyanogenmod that I had on it and it is running the latest because I thought maybe that was it, though I doubted it because I have two other mytouch's and a g1 that are running the same ROM and have no problem like that whatsoever. can anyone shed some light on this issue please. I would really appreciate it. I have been worrying over this all day trying to fix it to no avail. Once again, thank you for any help I get.
LOOOONNNNGGGG shot from a noob! Factory rest? pull the battery for 5 min? What vs of ROM r u running?
X-i-phoner said:
LOOOONNNNGGGG shot from a noob! Factory rest? pull the battery for 5 min? What vs of ROM r u running?
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Click to collapse
I did a wipe. Reformatted the memory card as well. I had cyanogen 4.0.1 then 4.0.2 and now 4.0.3 but had the same problem with all of them. Just havent pulled the battery but i doubt it will affect it.
Had the same issue when using a few of the Hero roms. would hit the button and the screen would flash some junk on the screen and then go back out. Had to hit the button about four times before it would finaly come back on. Have not had that problem with Cyanogen's though.
This is kind of a retarded question but its worth asking. Has the phone ever been wet? Have you takin into the bathroom while you shower? I have been thinking long and hard about disassembling my MyTouch just too see how its built (it still has a warranty, DAMN void stickers). Just by looking at the back with the cover off it is very suseptable to humitity. I do alot of phone repair and i have seen this problem many of times when there is corrosion on the flex cable. its only spazzes out when theres a sudden power surge. Have you tried a factory ROM
The MyTouch i use to flash roms on to "test" em out use to belong to a freind. She had droped it into her cranberry juice and vodka one night (I'm sure it was a great night). After disassembly to remove all the sugar before reboot i took a good long look. They are EXTRMELY easty to dissasemble and reassemble. about eight screws total for removing back cover and boards. Few connections. Give me a bit and I'll see if i can figure out how to post pics.
AS promised. sorry for the bad quality. By the way, After cleaning all the syrup from the boards with 91% rubbing alcohol, I have flashed it about 12 times looking for a good rom.
Hi Guys i hope somebody who knows about capacitive touch screens can help me! I have taken my HD2 apart to fix a smashed camera lense. On removing the back cover i used a small screwdriver to prise off the back case and unclip it all round. It came off with no problem, i fixed the camera and put it back together. When i turned the device back on the touch screen isn't responding to my finger on any screen. Like i turned the touch screen off! The hard buttons still wok but nothing from the screen. Nothing looks damaged (I.e the glass isn't smashed). I seem to think i might have damaged something when prising the cover off with the screwdriver. Please, any suggestions would be really helpful!!!
Can anybody out there help with this? I am currently without a phone :-(
I have exactly the same problem, but it happened from nowhere. I didnot unscrew anything. Please Help
Check the flex cable.. this part are very delicate.
is this :
http://img.diytrade.com/cdimg/92507...creen_Full_LCD_for_HTC_Touch_HD2_HD_2_LEO.jpg
same problem
ive got the same problem, mine just stopped working, i performed a soft and hard reset, removed the battery still nothing. it worked for a moment but once locked it stopped working again, only the hard buttons.
same problem but it works on and off. basically the screen will respond until the phone is put into hibernate. the after that id have to push the phone button and end button back and forth until it responds
Same Issue independant of ROM
Same issue here.
Funny thing is it started a week or two ago randomly out of the blue.
Same scenario:
lock the phone can't get touchscreen to respond for unlock
Judging by these posts everyone started seeing this about the same time, maybe it's a software issue or background app .
Help!
I have same problem. It can work for a couple of hours or in 1-2 days then just stop responding, almost every time when in hibernate. Lets just hope it's not hardware failure.
This started happening to me this morning. Out of 50 tries, managed to unlock the phone three times only. This happened out of the blue, right after i removed my phone from the charger.
Have soft reset, hard reset, reflashed ROM, but the issue still remains.
I really really hope this is not a hardware issue.
Does anyone out there know how to solve this? My phone is virtually unusable right now...
Same problem here, I've been testing for about 2,5 months now and today I've sent mine back to HTC . I think it's a hardware problem, tried everything from hard resetting to reflashing. When I press the HTC logo and keep it pressed the screen does respond again. Conclusion: hardware problem.
dio62000 said:
Same problem here, I've been testing for about 2,5 months now and today I've sent mine back to HTC . I think it's a hardware problem, tried everything from hard resetting to reflashing. When I press the HTC logo and keep it pressed the screen does respond again. Conclusion: hardware problem.
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Click to collapse
You're probably right.
I've also tried everything. But kind of strange that if I lock when not on home tab it seems to work. And the screen, almost always, reacts as it should as long as I just dont' lock it.
I just started to get this issue. touch screen works fine until it hibernates. reflashed, still happens. found this in my search:
htcphones.net/htc-hd2-problems-with-touchscreen/
just got off the phone with tmo. they are sending me a new one.
Yeah, it happened to me as well. I opened a new thread like a month ago explaining the problem: http://forum.xda-developers.com/showthread.php?t=710282&styleid=15
and I contributed in another one concerning the same issue here: http://forum.xda-developers.com/showthread.php?t=708530
Summing all up, it ain't caused by a software or a ROM of some kind (at least in my case) because soft and hard resets didn't solve it nor did the flash of a stock ROM. The most probable cause is a digitizer (touchscreen) defect that appears randomly and totally out of the blue. The only thing to do in my opinion is to send the phone in for repair, which I did. It came back with a check mark on "calibrated screen" checkbox. As of now phone's working fine and I hope they solved it even though I read of other people who have had their leo's screens completely replaced..
A curious side note: htc care reset to zero my phone's call duration timers..
I'm not sure if it's the screen. In my case I think it's the connector from the screen to the motherboard, because pressing the housing seems to help.
But let's see if HTC is able to repair it, I hope they are, because the problem is so random they might not even see it
After losing functionality on my touch screen for a week, finally decided to send it in. Took the trouble to revert my HSPL to original and Stock Rom.
Repair should take about a week. Now I'm stuck with an ancient Nokia 6230i for this week. I feel so lost without my ppc. Have had one for as long as I can remember.
Hopefully the phone comes back okay...
I've had so much problem with the screen not responding so I did all backup then reflashed, hard reset to put the device back to stock. Did this during the weekend, I even fired up my old iphone 3g to have as backup phone.
All set today to go to the store and have it repared under warranty.
But since Sunday evening it works perfect. I've been testing it a lot and the screen has not stop responding even once.
This might be just temporarily but does anyone else experienced something like this?
Mine sometimes worked well for hours... days... but eventually the problem came back.
Mine died on me when I was actually out of the country (stuck in Vietnam without a phone). It would work for 5 minutes, then stop for hours. I would have to switch my phone on and off for a couple hundred times before it worked for another 5 minutes...
Got so tired of it that i sent back my HD2 for warranty repair. Expect it to be back tomorrow (or Friday at the latest). Hope there's no further problems with it.
I hate to say it, but the HD2 is known for its highly defective touchscreen. Even when it's working, a lot of people experience strange and bothering events, such as the touchscreen "touching" itself, a very high/very low screen sensitivity all of a sudden, the tilting of the screen to one of the four corners of the device and so on and so forth.
With a device so expensive one would expect it to work flawlessly. Seems to me that HTC doesn't think the way we do...
My phone was working fine till a few minutes ago and now the center of my scream is not responding to touch, but everywhere else works fine.. Its locate in the center of the screen and it runs all the way across from left to right.
things ive already tried:
1. Pulling the battery /hard reset
2. Changed roms " miui, cm6, fresh"
3. Changed kennels "snap, kingklick, htc"
If anyone one have any other suggestion please do tell, thanks in advance
Are you using a program/widget that disables the lock screen?
Sent from my PC36100 using XDA App
Nope, no widget for lock screen unless you mean the lock screen that comes stock on the rom.
But its not the lock screen that iam having problems with, its like theres a dead spot on my screen and its not responding to any touch input.
Download a multitouch app from the market. Test it and see if you get any sensors where the dead spot is. If you don't maybe your digitizer is broken.
i tried dotty, and it registers the touch on the screen untill I run over the affected area then it just jumps pass it or not respond at all.. -_-... do u guys think i can just unroot my phone and get htc/sprint to replace the phone since it's a mechanical defect? i also have insurance on the phone.
shif7i7down said:
i tried dotty, and it registers the touch on the screen untill I run over the affected area then it just jumps pass it or not respond at all.. -_-... do u guys think i can just unroot my phone and get htc/sprint to replace the phone since it's a mechanical defect? i also have insurance on the phone.
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Click to collapse
Its not a mechanical defect.....but yeah they should be able to replace it. If you go through asurion you will have to pay the $50 or $100. Unroot the phone, take it to a Sprint store and show them the issue.
Sprint store will replace the LCD screen for ya. Result probably will vary how good the tech is.
I had it replaced once waiting close to 2 hours at the store, came home, noticed I can't hear a thing when making call while speaker phone worked. Went back to the store and asked for a new phone swap since I only had the phone for 2 weeks.
My phone was fully rooted with fresh rom, and ppl at the store didn't really care about it. They only checked for any physical damages.
Came back home, Unrevoked + rom manager = fully rooted in 20 minutes again.
hello, recently my phone's touchscreen does not work. Only when I initially turn it on, it will work until I turn off the screen or if someone calls, I am able to answer then the touchscreen works. Other than that, if I power on the screen, I cannot unlock it at all. I am currently using NAND version of Android on my phone and it have been perfectly fine for weeks. Does anyone have any clue? I have already tried to load a different version of the rom but still the same problem is occurring.
Could be a hardware problem. Send it back for repair.
This is a hardware problem. Send it back to HTC for repair.
Sent from my HTC HD2 using Tapatalk
Try turning on your screen with the other buttons beside the red end call one.
This happened to me, however, eventually, it stopped working whenever i pressed any of the other buttons to turn on the screen for touch to work also, so it's best to send it for repair while you still can.
For all of you having issues with screen freeze, here is my take. (Before I waste any of your time, I just want to say that I finally had to send it to HTC for repair) This is NOT a software issue but a hardware issue.
I have been flashing roms ever since HTC 8225 came out. I don't want to sound like an expert, but I am an above average user.
I have been using my HD2 for over a year. Then the screen started freezing out of the blue after it locks. Then I had to reboot it and it worked as long as it didn't lock.
Then I figures out that it started working when i awoke the phone by pressing the "BACK" button. So I kept doing that for a while till that stopped working. Then I figures out that if I tilt the phone sideways, almost like changing the screen to landscape, brought it back to upright position, and pressed the back button, it unlocked. However, this also stopped working after few days.
(I also tried to flash many different roms to make sure that this is not a software problem)
Finally the touchscreen stopped working altogether.
Then I called HTC to see if I was still under warranty. I thought I was way past the warranty period but HTC said that I was under the warranty. So I send in the phone for repair and it is on the way back from repair. I didn’t have to pay anything since it was still under warranty.
If your phone is under warranty, send it in for repair as soon as possible. Even if it works for a little while, it needs to be fixed.
I just wrote what I have learned by trying different things. When I flashed factory roms and the screen is totally unresponsive, I concluded that it is a hardware issue.
If you know better, share it with the community!
Thanks for the response everyone.
I have tried to turn on the phone using any other button but the red button and it works. But as most of you already experienced, it will probably get worse. I don't think my phone is under warrantee anymore so is there a repair kit for this?
I have worked on a handful of HTC phones but the HD2 is different. You need to use a soldering iron to remove the touch screen connection. I personally don’t like to deal with stuff like that! As far as a kit, I am not sure. There are videos on youtune which can walk you through changing the screen. Then again, I am not sure what needs to be changed. Is it the screen? Is it the digitizer or something else? Keep searching... Good Luck!
digitizer broken, send the HD2 for repair
Obviously, if you phone still falls into warranty period, reflash original stock WM
good luck
I have been using Ultimate Droid 3.2.5 for a couple of months now and a few days ago i pick up my phone to make a call and the screen doesn't respond when I touch the screen. Only the bottom buttons and volume buttons work. At first, if i I play with the buttons at the bottom i can usually get the touch screen to repond. I tried to wipe data/dactory reset and reinstall rom but now I cant even get it to work like before. Only thing I can do now is answer calls and call back the last person that called me. Has anyone else had this problem?PLEASE HELP!!! Thanks!
Did you eventually find out what cause this issues?
I think my phone is behaving similar, I'm using different Android ROMS for quite a while now, and suddenly without any apparent reason the touchscreen isn't responding very often after waking up the screen. It won't happen if the screen is on and the touch screen is working, only after a wakeup..
Sometimes it's just impossible to get it working again, and I'm forced to wait a while until it decides to respond again. It kinda feels like the phone is forgetting to wake or initialize the touchscreen properly.
ROM and Kernel changes didn't solve this so far.
I think the issues originally started with Typhoons CM7 NIGHTLY 3.7.1 / tytung 12.4v3 for me.
Actually I never found out what the problem was. I just flashed it back to stock and had T-Mobile send me another one. That was in May and actually a few days ago it happened to my phone again. So this time they sent me an HD7. It really sicks that they dont have that phone anymore. Cant do sh*t with this HD7!
Same here the Power Button is the problem, you just have to train yourself not to use it. I use Button Savior and Button Remapper. On my second HD2, luckily T-Mobile sent me a HD2, but that was in like March, right before my one year was up.
Make sure you keep this one working cuz there will be no more HD2! I may find one on Craigslist or something. This HD7 and Windows 7.5 really sucks monkey nuts!!!
tcole said:
Make sure you keep this one working cuz there will be no more HD2! I may find one on Craigslist or something. This HD7 and Windows 7.5 really sucks monkey nuts!!!
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Yea I played around with WP7 on the HD2 when it first became avaliable and wasn't really worth the time and trouble it took to get it on there. One month later I went back to NAND and haven't looked back.
Same here! Registering Zune was a problem at first.
Thanks for your quick response! Yeah, seems to be a problem with the end button / flex connector of digitizer
I found another helpful thread about this issue: The Infamous Unresponsive Digitizier Screen Possibly Solved!
Obviously you need to replace the digitizer to fix this problem.
I'm sticking to the solution of not touching the button at all, there are apps to turn off the screen and shutdown the phone. At least waking with any other buttons works most of the time for now, but it's not really a long-term solution.
Wish I would have saw that thread b4 i sent my phone back!!!