Database Users

single dead pixel! any fix?

so i got a 8525 today and i cant exchange it for another one but ive got 1 dead red pixel.. is there any way i can rub this out or anything similar to that? its in the most annoying place!

jacob-mda said:
so i got a 8525 today and i cant exchange it for another one but ive got 1 dead red pixel.. is there any way i can rub this out or anything similar to that? its in the most annoying place!
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screen swap. expensive but less expensive than buying a new phone.

ppctechs right? runs about 125$ if i remember correctly

jacob-mda said:
ppctechs right? runs about 125$ if i remember correctly
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yes sir. ORRRRRRR is your warranty still valid?

cant do a warranty exchange the way i got the phone.. so im gonna have to pay the 169$ or deal with a red dot apprently

jacob-mda said:
cant do a warranty exchange the way i got the phone.. so im gonna have to pay the 169$ or deal with a red dot apprently
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Click to collapse
yes. if you were me and i were you, id swap screens. i can have the casing banged up to all hell but the screen must be flawless. even hearing about a dead pixel from a stranger's phone is making me want to go clean my screen.

yea i wasnt happy when i turned it on and seen a red dot.. my heart about dropped

Hi, it sounds stuck, not dead, I actully tossed my stylus at my screen one day, When it froze up, and caused a pixel to stick blue, after some work rubbing it out with the round of my fingernail, or the curved butt end of the stylus which almost completely removed it, and giving it a few days with diff color screens, it finally unstuck.
There are some apps that are supposed to help fix screens also for ppc's.
Might as well give it a shot, if youre considering replacement, it did take a fair bit of pressure, you should see it turn black, then release.

what apps are these that u talk about?

ive used http://www.pocketpcmag.com/blogs/index.php?blog=3&p=377&more=1&c=1&tb=1&pb=1 and doesnt seem to be working
aslo used http://www.pocketpcthoughts.com/forums/viewtopic.php?t=44756 which is the same thing.. guess ill let it run over night like the guy did

are you sure htc won't let you get it repaired under warranty?
i had a mda compact II i bought off ebay and rang them up, saying i was told to contact them, they repaired it all under warranty and i had it back within a week (they had to replace the mainboard.lol.dont ask!)
try HTC!

jacob-mda;1311656 said:
ive used http://www .pocketpcmag.com/blogs /...pcthoughts.com /forums/viewtopic.php?t =44756 which is the same thing.. guess ill let it run over night like the guy did
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Opps, I didnt catch that second link, till I hit reply, but the first is one I tried, and I had seen one other, but it required the .net framework, I was too freakin out at the moment to really have patience with the apps, because the blue pixel was staring me right in the face on my black todaypaper.
If that doesnt work running it, I recommend setting a black background, and gently applying pressure, until you see the pixel go black, and then work it back and forth between red/black in a circular/orbital type motion over the pixel, if it doesnt fully go away, but appears more faint, just give it a few days, and maybe even switch out your today screen a few times a day, but just make sure it isnt red, even occasionaly massaging the pixel from time to time, thats tthe method I used, and mine went away, hope you have the same luck.

stuck pixels
I had a stuck pixel and I was able to get rid of it using a combination of the stuck pixel fix movie and rubbing. It's good to do it while the unit is warm or hot...like leave it in the car and then rub that area using moderate pressure. There are plenty of guides on the web to fixing stuck pixels on lcd monitors. Consult one of those.

ok ill try that angelis..
i dont think i can contact htc about this.. i sorta got the phone on the DL..

none of these tips have worked.. still have this little red pixel. crazy thing is.. when i have yellow or green on the screen the pixel turns green or yellow depending on the background color.. this makes no sense

Jacob, search Ebay for Hermes parts.. and see if you can get a new screen...

im so trying to avoid that..

can you post a pictuer of this screen? just curious...lol

how do u expect me to do that? lol.. theres no way my digital will pick up 1 dead pixel

ahh....ya...lol

Epic Display Freak Out - Any Others Experience This?

I had only owned my Epic a week and this is what happened to the screen! I thought I was seeing things at first, then it got BAD. My wife captured this short video with her Evo before I took it in and traded it for a new unit.
I'm keeping my fingers crossed. I'm almost 2 weeks into my replacement unit and everything's fine so far.

That screen seems faulty to me.
Edit:
Or maybe even a loose wire?
Sent from my SPH-D700 using XDA App

Looks like a connector to the screen may have been loose :/..

I had it happen. Took it back and exchanged it even though after rebooting it appeared fine. I believe it was an overheating graphics processor (I've had similar happen on a computer).

At first, the guy at Best Buy was hesitant to replace it. I told him I didn't mind if he did a hard reset on it so he could rule out a software conflict (personally, I was confident it was hardware-related). Less than 3 minutes after being reset it was doing it again.
Now, I'll probably root it have some real fun!
Sent from my Epic 4G using XDA App.

I am having that issue right now! Anytime I even slide the keyboard out a little bit, my colors go all sorry and my wallpaper looks like old PC's with 256 colors! Lol or safe mode! I am 5 months into this phone, but hopefully it's still covered under some kind of warranty so I don't have to turn it on an insurance claim. Lol.

OperationMove said:
I am having that issue right now! Anytime I even slide the keyboard out a little bit, my colors go all sorry and my wallpaper looks like old PC's with 256 colors! Lol or safe mode! I am 5 months into this phone, but hopefully it's still covered under some kind of warranty so I don't have to turn it on an insurance claim. Lol.
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I hope you don't have too much trouble getting it taken care of!
Sent from my Epic 4G using XDA App.

Wow! Seems to be a manufacturing defect in the latest round of shipments... Hope getting it swapped with a replacement was simple. Too much money to lay out to start with a defective unit like that, but as with anything, sh*t happens...just not cool when it happens to you!

With the amount of phones sold there are going to occasionally be defective ones.
Sent from my SPH-D700 using Tapatalk

I've had a similar issue, except much more subtle. Best way I can describe it: There will be random changing horizontal color bars that overlay on top of what is on the screen at about 90% transparency. It looks like something is interfering with the video output to the AMOLED. This only happens when the phone appears to be processing something like the loading screen for the Android Market or during the melody test in the *#0*# menu. It also appears to be related somehow to the battery charge level. The lower the charge, the more the effect. I'm just noting this issue here, and kind of wondering if anyone else has this issue. It doesn't really bother me at all, to be honest.

farmsatguy said:
Wow! Seems to be a manufacturing defect in the latest round of shipments... Hope getting it swapped with a replacement was simple. Too much money to lay out to start with a defective unit like that, but as with anything, sh*t happens...just not cool when it happens to you!
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Getting it swapped was simple & quick once the Best Buy Mobile rep hard reset the unit and saw that the problem continued. As I said in the OP, my replacement is doing great so far.
Sent from my Epic 4G using XDA App.

Lazz said:
I've had a similar issue, except much more subtle. Best way I can describe it: There will be random changing horizontal color bars that overlay on top of what is on the screen at about 90% transparency. It looks like something is interfering with the video output to the AMOLED. This only happens when the phone appears to be processing something like the loading screen for the Android Market or during the melody test in the *#0*# menu. It also appears to be related somehow to the battery charge level. The lower the charge, the more the effect. I'm just noting this issue here, and kind of wondering if anyone else has this issue. It doesn't really bother me at all, to be honest.
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Click to collapse
I think I was having the same problem.
It only seemed to happen when the battery was nearly depleted, and even then only when the screen was on high brightness and displaying nearly all white.
Seems to me like at low charge levels the battery can't supply enough power to keep most of the pixels white at high brightness, so it starts getting distorted.

Go to sprint service and repair store and open a ticket. They will either charge you $35 or it will be free if you're under tep, so long that you have no liquid on the device and it's not rooted. I'm a tech at one of the stores.
OperationMove said:
I am having that issue right now! Anytime I even slide the keyboard out a little bit, my colors go all sorry and my wallpaper looks like old PC's with 256 colors! Lol or safe mode! I am 5 months into this phone, but hopefully it's still covered under some kind of warranty so I don't have to turn it on an insurance claim. Lol.
Click to expand...
Click to collapse
Sent from my SPH-D700 using XDA App

Brand new SGS2, screen defect

I just took delivery of my SGS2 yesterday, and I gotta say I absolutely love this phone. Coming from an LG eXpo with WinMo 6.5 and never having used Android, it doesn't even feel like a phone. Plus with all the easy integration with my Google accounts, I've never had a smoother transition to a new device before. All this makes it all the more difficult for me to have to send it back...
I'm not sure if anyone else has encountered this problem, but it looks like my phone came pre-packaged with burn in or something in the form of a dark circle near the upper right side of my screen. I've attached some photos of what it looks like.
I noticed this abnormality in the first 10 minutes or so of using the phone while looking at some photos on my Picasa account. I almost feel like this phone could have been a refurb unit, or the screen was reused or something. In fact, there appears to be more substantial burn in than I can photograph, as there are several other places where I can see strange distortions. Most, if not all, only show up when the brightness is less than 100%. I'd thought maybe it was some widget that caused the burn in, but I haven't been able to figure out which one it could be.
Anywho, I've already arranged an RMA thru Expansys-USA, and they did so without even asking any questions after my email with photos of the problem. So far I've received amazing support from Expansys-USA and definitely recommend them. Also going to see if I can request a replacement sent before I send back this one so I won't be without a phone during the shipping time, something they mention is possible in the RMA email (though they do charge you for it, to be refunded once they get the defective unit back and inspect it).
Would be interesting to see if anyone else has this problem. If there's already another post on this subject, sorry about this new one... didn't see any when I searched tho.

I can see the same thing on mine if I put it on the lowest brightness setting and display a grey image. Nowhere near as pronounced as on yours though, have to really really look for it, so can't be arsed to do anything about it.
Interesting that it's a perfect circle though, could it be just above the CPU or something?

Nope, haven't got that circle on mine at all.

Maybe an assembly worker lost their wedding ring, lol...
You'll be fine, it's an RMA for sure!

Defo a faulty phone
Sent from my GT-I9100 using XDA App

I believe that mark is from the vacuum suction cup on the assembly line from the automated machine that handles positioning the display component. It technically should disappear over time, but I don't know how long.

I don't think it's the CPU, though to be honest I'm not sure where it is under the screen. There is that odd gold-colored sensor or whatever under that area, I think.
If it's a wedding ring, maybe this phone's worth more than the sticker price! haha
Vacuum cup huh... that's pretty bad if it's damaging the screen while doing that. I don't want to wait and see if it will disappear. If I do wait and it doesn't go away I'll be out $725 on a phone with a screen that'll constantly bug me.
Kinda funny, as I was looking at the photos I attached, I saw two rings... one in the photo, and the real one. Startled me when I first saw it.

I didnt have the same problem as you but i had line banding or something on my one.. i had to replace it 4 times then noticed it overheated+smell coming from it.. so i just returned it and got my money back.
Just be aware that you might get another faulty phone.. If i was you i would wait till it comes out in the US.

That sucks, and it's not good that other people are having some issues as well. Good to hear that Expansys is honoring their agreements though

This is why I don't import anymore

RogerPodacter said:
I believe that mark is from the vacuum suction cup on the assembly line from the automated machine that handles positioning the display component. It technically should disappear over time, but I don't know how long.
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Could well be spot on. I don't know if I'm imagining this, but I'm having more and more trouble seeing this ring on my display heh (had the phone for 9 days now).

RedBlueGreen said:
I didnt have the same problem as you but i had line banding or something on my one.. i had to replace it 4 times then noticed it overheated+smell coming from it.. so i just returned it and got my money back.
Just be aware that you might get another faulty phone.. If i was you i would wait till it comes out in the US.
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Man, that's really unlucky! Knock on wood, I hope I don't get another bad one. However I'm not sure waiting will do me much good. History has shown me that branded devices tend to have a lot of crap on them and lack certain features at times, and I don't have as much time as I used to to keep up with the scene to make the phone operate better all the time. Also, I'm contract-free with unlimited data on AT&T, and I don't like being locked into contracts. This isn't my first non-US phone, though. I'm happy to pay the extra money so long as it means I don't have to sign a contract.
drleospaceman said:
This is why I don't import anymore
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Click to collapse
From the Expansys-USA thread, sounds like they'll ship the phone back to the UK to have it serviced for you if it ever goes bad. This doesn't sound uncommon, either, as I've had a friend here ship his JP Xbox 360 back to Japan to have it serviced (with a another friend's JP address), and another friend in Japan had his laptop sent back here to have it serviced. Also, there's always the chance a non-import one will be bad, too. Luck of the draw, I guess, and perhaps early-adopter woes. lol

Got my replacement on Saturday, been playing with it ever since to see if I could find any further problems. Definitely no circle this time around, and some of the vertical banding I saw on my old phone in the notification screen is gone, but now has some very slight horizontal banding. Not a deal-breaker tho, so this one's staying with me. Also, hard to tell but I think the yellow/dark left screen problem is present, but so slight I can barely detect it if it's there and not a trick of the eye.
Gotta thank Expansys-USA for their great customer service. I'll definitely order from them again.

-Tj- said:
I just took delivery of my SGS2 yesterday, and I gotta say I absolutely love this phone. Coming from an LG eXpo with WinMo 6.5 and never having used Android, it doesn't even feel like a phone. Plus with all the easy integration with my Google accounts, I've never had a smoother transition to a new device before. All this makes it all the more difficult for me to have to send it back...
I'm not sure if anyone else has encountered this problem, but it looks like my phone came pre-packaged with burn in or something in the form of a dark circle near the upper right side of my screen. I've attached some photos of what it looks like.
I noticed this abnormality in the first 10 minutes or so of using the phone while looking at some photos on my Picasa account. I almost feel like this phone could have been a refurb unit, or the screen was reused or something. In fact, there appears to be more substantial burn in than I can photograph, as there are several other places where I can see strange distortions. Most, if not all, only show up when the brightness is less than 100%. I'd thought maybe it was some widget that caused the burn in, but I haven't been able to figure out which one it could be.
Anywho, I've already arranged an RMA thru Expansys-USA, and they did so without even asking any questions after my email with photos of the problem. So far I've received amazing support from Expansys-USA and definitely recommend them. Also going to see if I can request a replacement sent before I send back this one so I won't be without a phone during the shipping time, something they mention is possible in the RMA email (though they do charge you for it, to be refunded once they get the defective unit back and inspect it).
Would be interesting to see if anyone else has this problem. If there's already another post on this subject, sorry about this new one... didn't see any when I searched tho.
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Click to collapse
I too have this issue at the bottom left of my screen, But i donno how to go about it, should i go ahead and ask for a replacement?? what did u do
Hardly noticable though

Tj,
I too have this issue at the bottom left of my screen, But i donno how to go about it, should i go ahead and ask for a replacement?? what did u do
Hardly noticable though

I would have it exchanged for another if you can. I had mine exchanged, but since I went with the cheap option the whole ordeal took almost a month (slow shipping). My replacement doesn't have a defect, but it's possible I have the yellow tint problem others have been reporting. I don't see it tho, and if it's there it doesn't bother me.
Sent from my GT-I9100 using XDA Premium App

Screen Circle problem

Got my SGSII yesterday only to realize that there is a circle on the downleft of screen. It's very annoying. Went to Telenor today but they had no phones left. Only thing to do now is wait 4 weeks for a new one.
Any idé on what this is? Have you checked your own ones?
imgur.com/a/pLZC5#3guAm

More people have this. I don't know if it went away with anyone? Some say it should go away and the production process causing it.
I see you also have the 1/3 yellowish/darker screen. I am wondering if there is someone who doesn't have this.
Sorry didn't want you to focuss on it, guess you didn't saw yet. but a lot have this(if not everybody).

r_a_c said:
More people have this. I don't know if it went away with anyone? Some say it should go away and the production process causing it.
I see you also have the 1/3 yellowish/darker screen. I am wondering if there is someone who doesn't have this.
Sorry didn't want you to focuss on it, guess you didn't saw yet. but a lot have this(if not everybody).
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Click to collapse
Haha now when you say it. I was so blind cause of that circle that I didn't notice the yellow/dark thing! Haha!
Do you have a link to any other source that say that they have gotten rid of the circle thing? I searched alot before posting but couldn't find anythin.

jedijens said:
Got my SGSII yesterday only to realize that there is a circle on the downleft of screen. It's very annoying. Went to Telenor today but they had no phones left. Only thing to do now is wait 4 weeks for a new one.
Any idé on what this is? Have you checked your own ones?
imgur.com/a/pLZC5#3guAm
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Click to collapse
wow almost looks like you kept your phone in your pocket with some coin for too long
dial *#0*# to see the menu for individual color display, or use some app like Dead Pixel Detect , to do more tests.

lol it's funny

Dont have any problems with my screen. Tried setting higher and lower brightness on different background and saw nothing. Are display problems really that common?

Jonzza said:
Dont have any problems with my screen. Tried setting higher and lower brightness on different background and saw nothing. Are display problems really that common?
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So no Yellow on the left side on grey? No vertical lines of white on grey background?
No blue coating when tilting the phone?
Take a picture i will look.

ams84 said:
lol it's funny
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Click to collapse
Funny like a face plant, as long as it's someone else.
I wouldn't be amused having to wait 4 weeks to get that fixed.

imgur.com/a/xdEvR
I took some more pictures on different backgrounds and it seems like it is only visible on grey. Ar almost.

Only thing to do is send it in?

this phone has so many faults.
all you can do is send it back and get another one... and hope that there isnt something wrong with that.

Am I lucky? My one has no problem. Did you do special things? Or the circle point was pressed? I am worry about possible problem on my sgs2.

topambire said:
Am I lucky? My one has no problem.
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Click to collapse
Give me 10 minutes with your phone and I'll find you one.

topambire said:
Am I lucky? My one has no problem. Did you do special things? Or the circle point was pressed? I am worry about possible problem on my sgs2.
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Click to collapse
Didn't do anything. Opened it, charged it and booted it. Tested it out and rolled down statusbar, noticed directly and all my happyness for my new phone dissappeared.

I guess its the kind of person who owns the phone..
I myself am almost a perfectionist.. well.. atleast when i buy new things.. why would i want a new product with some minor/ major problems on it?
hardware problems.. not software.. since software can be fixed.

I had the circle on mine, top right of the screen. Made a thread about it last week: http://forum.xda-developers.com/showthread.php?t=1078058
Noticed it shortly after taking delivery of the box when I was viewing some photos. It's not visible on pixels where full brightness is used (no matter if it's R, G, or B), but on anything between black and full white it's visible. Sent mine back yesterday for replacement, but I was told by an Expansys-USA rep that they won't have any in stock till the 30th.
Supposedly it's from the suction cup used on the assembly line and that it's technically supposed to go away over time. Expansys only gives a small window of time for returns, and my circle wasn't showing signs of disappearing. Might wanna have yours swapped out, too.

Thanks, was looking for someone else having this problem.
I live in Sweden and ordered from operator Telenor.
They only have a 7 day DOA, so I called them and because all phones were out both in physical store and on the web, they was going to send me a servicebox that I will pack everything and then send it. Hopefully I will get a new one in a few weeks. They say that it can take up to a month though.

Hey there,
I got the exact same thing, but on the right side of the display. I got this thing just yesterday, I live in Germany.
I really do not want to send it back, especially since it seems display problems are pretty common with this phone and there is no guarantee I'll get another one without it.
Anyone knows if this might go away? I have 4 weeks until I have to send it back.

No idea if it will go away, but if you've got 4 weeks, maybe you can see if it does fade over time? I had a really short period of time to report any problems with the phone to Expansys (48 hours), so I couldn't wait.
Man... 4 weeks..! That seems like such a luxurious amount of time to check for problems with the phone.

I can't see anything like this on my phone...
How can I see/make it:-??

[Q] Screen Issues, Discolorization

So today I noticed my phone had a purple blotch on it and well I thought nothing of it until I saw more of it at the bottom and when I turn the brightness up it gets even worse all over the screen on my phone. I've found one other person with this issue and they hadn't received any help, so I'm coming to you guys to ask you as to whats going on with my screen. Some information as follows, I am using the RandomRom with gingerbread and the modem is EI22.

my phone is kinda doing the same thing..
but. I took my phone in because the screen wouldnt come on..
and when I got it back the screen colors was all messed up..
I asked them about it.. and they said thats how I Gave it to them..
which is a lie.. but I didnt want to give them my phone back for another 4 to 6 hours..
I plan on taking it back.. but right now I'm too lazy to unroot my phone and put it back to stock.. then give it to them for god knows how long..
people say my phone screen looks like a old school GameBoy Color screen..
right now I don't even notice it anymore.. I got use to it.
so when ever I do decide to get it fixed.. its gonna be like I got a brand new phone..

Right, so does anyone know why this happens?

Wepolization said:
Right, so does anyone know why this happens?
Click to expand...
Click to collapse
Had mine serviced last week. Its the ribbon for the screen. Covered under TEP if ya got it. At least this what the issue sound like. If you guys are anything like me, its probably from over clocking and such.
Sent from my SPH-D700 using xda premium

Well I didn't overclock my phone, unless the ROM I installed did that itself.
So is this covered by Sprint for free? I can't exactly afford another replacement.
It's entirely pink now and the bottom itself is progressing to a darkish blue blotch and slowly replacing the pink.

Wepolization said:
Well I didn't overclock my phone, unless the ROM I installed did that itself.
So is this covered by Sprint for free? I can't exactly afford another replacement.
It's entirely pink now and the bottom itself is progressing to a darkish blue blotch and slowly replacing the pink.
Click to expand...
Click to collapse
As long as you have the insurance, yes, its free.
Sent from my SPH-D700 using xda premium

Well I think we have insurance on the phone, but I'm going to run it into the store sometime this week. I'm gonna keep checking this thread though for any updated information. But on a short note... when I got this phone replaced, the left side of the screen could be pushed up more than the other side. In my experience of having this phone a few times it has never done that so I assume it's on the department stores part. But do you think it has anything to do with my issue of this funky screen?

Wepolization said:
Well I think we have insurance on the phone, but I'm going to run it into the store sometime this week. I'm gonna keep checking this thread though for any updated information. But on a short note... when I got this phone replaced, the left side of the screen could be pushed up more than the other side. In my experience of having this phone a few times it has never done that so I assume it's on the department stores part. But do you think it has anything to do with my issue of this funky screen?
Click to expand...
Click to collapse
I guess anything is possible but it sounds exactly like my issues.
Sent from my SPH-D700 using xda premium

Okay so here's an update I haven't had it replaced yet but the screen is now tinted blue with black coming from the bottom. I managed to bring my phone back to Stock EC05 after bricking it apparently. So the download mode triangle is stuck on the uh overlay of blue and the entire bottom is basically black.