Database Users

Sim/signal issues

My phone seems to be experiencing some random problems at the moment. It seems too have problems locating my carriers signal. My wife has the same carrier and her phone almost always has signal, even when directly next to mine.
Anyways, on top of that it seems that when I restart my phone, both soft reset and just turning it off and back on I seem to have full signal during the start up of the phone. Once the phone is fully started I will briefly have signal, then the phone will not recognize the sim. Once the sim is located I cannot get signal.
I feel this is some kind of software issue, as I very rarely get get signal, but in the middle of a call i will usually get the missing sim message.
Should I send this out to have it fixed or does anyone on here think they have a solution?
I have searched this forum as well as google looking for something similar but have not come up with any answers.
thanks in advance!
-sam

same problem with sim/signal
I have the same problem...i have been searching on the internet for weeks, yet I haven't found the solution. I have also sent it in to HTC and they returned it to me quickly saying there was no problem. I upgraded the ROM to WM 6.1, but that did not take care of the problem. Please let me know if you find a solution.

BIGDOG2044 said:
I have the same problem...i have been searching on the internet for weeks, yet I haven't found the solution. I have also sent it in to HTC and they returned it to me quickly saying there was no problem. I upgraded the ROM to WM 6.1, but that did not take care of the problem. Please let me know if you find a solution.
Click to expand...
Click to collapse
After much research, and trial and error with multiple settings/ideas I tried thinking outside the box. I had my sim replaced by T-mobile..... problem solved so far!
I should have tried this about 4 weeks ago. Hope this solves your problems.

Here I have a strange issue...
seems that every time it goes in stan-by, something happens to the radio module and it lost the signal... Only a SR solve it
This means SR each 2 minutes.
I flashed 3 different radios and few Roms (including the original shipped), different sim, but with no luck...
Need some suggestion

Replacing the SIM card works!!
vg30deracer said:
After much research, and trial and error with multiple settings/ideas I tried thinking outside the box. I had my sim replaced by T-mobile..... problem solved so far!
I should have tried this about 4 weeks ago. Hope this solves your problems.
Click to expand...
Click to collapse
Replacing the SIM card works!! Thanks.

Have the same issue, with a Touch ELFIN (XL). Ive reflashed it, but problem persists

same problem here with an elfin on onyx, tryied reflashing and doesnt work .
i made a call yesterday to movistar and they reset the "line" but doesnt work either.
maybe replacing sim will work?

hello!i have this problem to and i do not know what to do,i thoght that if i reflash the radio it will work maybe the 03.34.90 will work has anyone tried this?

SMS Problems

Hi,
I've been searching for some time now how to resolve my problem but without any result. The problem is that I have to wait very long time ( 1 - 24 hours ) to receive any sms even when the screen is on. Please tell me what should I check on my phone and how to resolve it. I’ve got a HTC Touch HD ( Blackstone )
Thanks

Anyone can help me ??

I think that has to do with your provider since your screen is on.
I remember this happening to me a few years ago, my provider asked me to input a series or numbers starting/beginning with * and # and the send key. Apparently it cleared up the sms cache of my mobile on the network.

I've spoke to my network provider and it seems to be ok but it is not ... still. Any other suggestions ?

Can you try a friend's SIM in it just to be sure? And try your sim in another phone.

ya worst case worst, hard reset or change ur sim cardd

ok .. .I'll try another sim, but this one is working on another phone.

I have a sim lock so i could only try another sim from the same operator and it is still not working. But my sim on another phone ... not htc ... is working perfectly. So what now ?

I'm not sure whether this could be the problem you are experiencing but it may be worth a try.
I'm with Orange and had a problem at the beginning of last week when I noticed some SMS messages weren't coming through for up to 24 hours whereas some continued to come through as normal (even from the same people). I also noticed that I had voicemail messages that I had not been notified of. Up until this point everything had been working fine so I contacted Orange. After a few pointless calls where they tried to send SMS messages to the phone with settings (not ideal if you're having a problem receiving them) I finally got through to somebody who explained that sometimes a problem can occur (he wasn't able to explain what unfortunately) and he provided a solution.
I was asked to delete all SMS messages from my phone (Inbox, Sent, Drafts, Deleted etc.) and enter in a code on my kepad which I believe may clear the SMS cache allowing system messages to come through. I then had to turn my phone off for 15 minutes then turn it back on. A system SMS then arrived which I had to delete, turn my phone off and back on again and the problem was solved.
From what I could gather from the guy at Orange it was a problem relating to the handset which can occasionally happen which may explain why your sim works correctly on another phone.
I hope that info is of some use to you.

and what was that code ?

Ok ... I think I’ve found the bug. I've done a hard reset and its working now. The problem was that I’ve put my sim into the device while installing touch flo 3D and this was the problem. This time I've done the hard reset without the sim and SD card. And I put them back when device was ready to run. In that way the problem just disappeared. So I think that my sim card was making some installation problem. Now I receive messages immediately. This solution also resolved another problem with backup. I'm using a Sprite Backup and before hard reset I couldn't make a backup ... some of the files was missing or couldn't be attached to the backup file. Now it's working perfectly. I'm writing this because I’ve found another topic about backup problem but without any solution. So maybe someone will find this threat.
So if You encountered problems with messages take out Your SIM card and SD cart and do the Hard Reset and wait until the second reset ( first reset is for WM6.1 install and the second is for HTC Customization ) After that put Your SIM and SD back. This will also solve problems with backup and maybe other problems.

HTC Elf crashes when accessing the SIM

Hi there,
I have this strange problem with my HTC Elf. The problem existed with the original ROM (5.0) and after my upgrade to 6.5 as well.
It started once a Month, but now it's twice a day.
If i receive or make a call, receive or send a SMS the device just shuts down immediately. (like a hard reset).
The device then automatically starts up, i get the "Smart mobility" screen and then it starts over again. The boot cycle runs endless, until i remove the battery and start again. Sometimes i need to remove/replace the battery 3 or 4 times to get it booting up again. (Doing this booting drains a lot of battery power)
If i remove the SIM Card, everything works fine for hours and booting isn't a problem at all. So I believe accessing the SIM Card somehow craps the device out. The boot-cycle seems to happen in the last stage of booting, when the device first tries to access the SIM card. (That's something i have to suspect, cause there is no way to log the booting).
I don't believe that it's connected to the ROM Upgrade to 6.5 i did, as the problem happened in 5.0 as well... (btw. everything is much faster and more light-weight since the 6.5 upgrade. It's just great.)
Here are my questions:
- Is there something, I could log the boot process, to see what's the last action when it starts over again?
- Is there something like an event log in windows, where I see the last action or even failure / exception, before the device restarts while doing a call / writing an SMS?
- Did anyone see this happen before?
Thanks for any input!

Hi
Have you tried to change the Sim card or use another one just in case the sim is the problem?

Hi Tito,
I plan to swap SIM's next weekend. But i don't get how a SIM can crash the whole thing. I would understand getting errors like "Can't read SIM" but auto-resetting the whole device?
Anyhow, I'll post an update after trying another SIM. The whole thing is, that it's not reproducible by a specific action one could take. So if the device keeps up even for 2 days with a spare SIM - that doesn't mean the SIM's chip is the problem. Just an indication...
Thanks,
mc

Hi
Please do post the result

I had the same problem (endless reboot) on my Elf. I solved it by replacing the battery.

Hi,
well it's like always. If you need the problem, you cannot reproduce it.
The device wasn't crashing even once on the weekend.. Either with my own SIM or with another one.
The battery thing is interesting. As soon, as the problems start reoccurring, I've got now a spare SIM card to test. If this fails, I'm able to test with another battery in march.
I'll post any results.
thanks,
mc

I have the same problem...and also struggles to find a signal. Did you solve the problem yet?

same problem
I have the same problem and !!!!!!!!!!!!!!!!!

well, the thing is i upgraded to the HD2 and didn't use my elf pretty much lately.
I changed my provider and got a new SIM but that didn't solve the issue. So I can exclude the fault being in the ROM or the SIM card.
When the elf was crashing I couldn't start it up. It was booting, and as soon as it tried to register itself in the Network, it crashed again. However, when connecting it to a power source (charger or pc) and booting it up, it went fine through and was able to register in the network.
That brings me to the idea, the even if the battery is full at 100% it might have a flaw and doesn't bring enough energy, when the device is scanning for the available networks.
So next time, I'm in china, I'll get a new battery pack for my elf - however, it's no more that important as my HD2 is running pretty fine.
Hope it's something which can help you.
cheers,
mc

I9000m Bell Network disappears

Ever since i updated to official froyo, Jk4 / JL2 etc. I see that my phones network disappears for no reason. The sim card tools option is also gone. It says that there is no sim card even though there is one. I thought it was a lose card or something I stuck some paper behind the sim card and it worked. After a while, it started doing that again. I even got a new sim card but it still keeps doing that. Anyone know how to fix it? (Factory reset has been tried).
Thanks You.
Ps: has anyone else been experiencing xda forum app force closes lately?

Sim Card Problem

so my simcard on my phone suddenly doesn't work (it says invalid sim) after a while. it always work when I restarted the device. but it's kinda annoying to restart every period of time. I've tried suggestions from the net but nothing seems working. I've also tried switching sim on the same provider but the issue persist. do you guys have any suggestions?