My phone seems to be experiencing some random problems at the moment. It seems too have problems locating my carriers signal. My wife has the same carrier and her phone almost always has signal, even when directly next to mine.
Anyways, on top of that it seems that when I restart my phone, both soft reset and just turning it off and back on I seem to have full signal during the start up of the phone. Once the phone is fully started I will briefly have signal, then the phone will not recognize the sim. Once the sim is located I cannot get signal.
I feel this is some kind of software issue, as I very rarely get get signal, but in the middle of a call i will usually get the missing sim message.
Should I send this out to have it fixed or does anyone on here think they have a solution?
I have searched this forum as well as google looking for something similar but have not come up with any answers.
thanks in advance!
-sam
same problem with sim/signal
I have the same problem...i have been searching on the internet for weeks, yet I haven't found the solution. I have also sent it in to HTC and they returned it to me quickly saying there was no problem. I upgraded the ROM to WM 6.1, but that did not take care of the problem. Please let me know if you find a solution.
BIGDOG2044 said:
I have the same problem...i have been searching on the internet for weeks, yet I haven't found the solution. I have also sent it in to HTC and they returned it to me quickly saying there was no problem. I upgraded the ROM to WM 6.1, but that did not take care of the problem. Please let me know if you find a solution.
Click to expand...
Click to collapse
After much research, and trial and error with multiple settings/ideas I tried thinking outside the box. I had my sim replaced by T-mobile..... problem solved so far!
I should have tried this about 4 weeks ago. Hope this solves your problems.
Here I have a strange issue...
seems that every time it goes in stan-by, something happens to the radio module and it lost the signal... Only a SR solve it
This means SR each 2 minutes.
I flashed 3 different radios and few Roms (including the original shipped), different sim, but with no luck...
Need some suggestion
Replacing the SIM card works!!
vg30deracer said:
After much research, and trial and error with multiple settings/ideas I tried thinking outside the box. I had my sim replaced by T-mobile..... problem solved so far!
I should have tried this about 4 weeks ago. Hope this solves your problems.
Click to expand...
Click to collapse
Replacing the SIM card works!! Thanks.
Have the same issue, with a Touch ELFIN (XL). Ive reflashed it, but problem persists
same problem here with an elfin on onyx, tryied reflashing and doesnt work .
i made a call yesterday to movistar and they reset the "line" but doesnt work either.
maybe replacing sim will work?
hello!i have this problem to and i do not know what to do,i thoght that if i reflash the radio it will work maybe the 03.34.90 will work has anyone tried this?
Related
Hi,
well I had the freezing problem alot of people have and then I upgraded the ROM, and I was very happy it solve it.
BUT since then I'm having a diffrent kind of a problem.
evrey time my device lost it's signal/network coverage due to any reason and then regain coverage, it doesnt reconnect back to the network.
unless I change the network selection for auto to manual or in reverse.
another lovely optoin to fix it is a sw reset.
I looked all over the net to see if some had that kind of a problem and I could only find one, and he was say something about changing my device to being a single band instead of a tri-band.
so the qustion is... does any one knows how to do that ?
or even better... does any one have an idea about how to fix that ?
I am having the same issue here in USA, if I loose signal and regain it, it seems that it does not register on the network properly if I make a call it dead airs (no ring etc) if someone calls it goes straight to voice mail. The phone says it has signal etc. I used to soft reset now I turn on Flight Mode and then Turn it Off which solves the issue, not a real fix but I guess a workaround for the time being. Really annoying
Maybe an issue with the Radio ROM?????????
Did anyone manage to resolve this? i'm having a similar issue.
Hi again
well still with the same problem...
I have looked everywhere and no solution yet.
someone told me that a hard reset might solve the problem since I havent hard reset my Jamin since the ROM upgarde ( beside the automatic one that is part of the upgarding process).
but I cannt find the time to do this since I have a lot of stuff to save before I do that.
if anyone try that and tell me how it went I'll be greatfull.
I hope I'll manage to do it on the weekend.
I asked before if someone new how to change the Jamin to single band instead of quad band which I think might be the solution.
so if anyone knows... plz...
anyway thanx and I'll update if I'll find something
HW reset solve it... I think...
:roll:
A real solution
So, does anyone have a solution for this issue? I have the same trouble...
well...
the problem wasnt solved all together... but its less then it used to be...
did any one try the new ROM ?
anybody could figured it out this kind of problem? i was happy enough seeing my 8525 works fine for a night..but after several hours of using i turned my phone off and change the sim then when i turned on again now it turned to No GSM again,why it always happening this kind of problem? do i always upgrade the Radio always everytime this happened? its so annoying this kind of problem for a day i almost flash my radio for several times,When problem fix..i used for several hours then it will return again to no gsm?i almostn throw this out to window anybody i need you help urgently.
Hoping for an answer
X-13 said:
anybody could figured it out this kind of problem? i was happy enough seeing my 8525 works fine for a night..but after several hours of using i turned my phone off and change the sim then when i turned on again now it turned to No GSM again,why it always happening this kind of problem? do i always upgrade the Radio always everytime this happened? its so annoying this kind of problem for a day i almost flash my radio for several times,When problem fix..i used for several hours then it will return again to no gsm?i almostn throw this out to window anybody i need you help urgently.
Hoping for an answer
Click to expand...
Click to collapse
Sounds like a hardware problem!! i have never heard of this before!!
what radio are you using?
Sorry im really new to this what i did that it works before ;i use Hermes 1.50 Radio only.
Hi,
I have a problem with my Diamond.
I use my phone nearly without switching it off. About every 5 days my device loses his signal and stops every connection. Unfortunately not with showing me.
It still shows signal strength and connected status of HSDPA, but there is no connection anymore. If I'm called they are connected directly to my mailbox. I no longer recieve SMS and I'm no longer online. I can only notice this problem, because I cannot send an email or sms, cannot make a call or surf the web.
Strangely the fault is gone, when switching flight mode on, then switching phone back on (with PIN).
Anybody an idea on how to fix this. Did this happen for someone.
May I try a radio upgrade?
Please answer asap.
x
x
On the german forum called "HTC Developers" I found a thread similar to my problem.
A lot of people had the same issue and it was often mentioned together with cleanRAM. Some noticed that the problem first happened after installing the app. But nobody could really reproduce the problem.
I will try to reproduce it by only uninstalling cleanRAM.
If the problem persists; cleanRAM is not the problem!
Any other ideas?
I have / had exactly the same problem with my Touch Cruise. (polaris).
I think it has to do whit browsing internet.
The first week I had received a boardswap from HTC, ofcourse still the problem.
Occured last month when I was using lots of wifi I noticed.
Now I upgrade my radio, in the hope it is fixed.
Maybe you can try another radio version to.
Phyt`
Phyt said:
I have / had exactly the same problem with my Touch Cruise. (polaris).
I think it has to do whit browsing internet.
The first week I had received a boardswap from HTC, ofcourse still the problem.
Occured last month when I was using lots of wifi I noticed.
Now I upgrade my radio, in the hope it is fixed.
Maybe you can try another radio version to.
Phyt`
Click to expand...
Click to collapse
I'm not using wifi connections. I already thought of upgrading my radio, but that is the last thing I want to do.
Just for my knowledge: are you using cleanRAM, too?
I'm already in discussion with ronenpg. Until now he says that cleanRAM can't be the problem, but perhaps it's a process I'm killing while cleaning.
i used shipped wm 6.1 from htc touch cruise.
only installed opera beta.. which i thought was the problem.
upgrading radio isnt that big of a hassle.
ronenpg told me that cleanRAM can't be the problem. It only handles software not the hardware.
But as a hard reset is my last way I will wait and see what happens.
So far:
2 days without losing connection after uninstalling cleanRAM!
Work Around
Turn on airplane mod and then back to phone
Heavy G said:
Turn on airplane mod and then back to phone
Click to expand...
Click to collapse
Yep This is exactly the only thing to get the phone back working.
But only until every connection "freezes"!
So far:
Did not happen again after uninstalling cleanRAM.
edit:
Too bad. It just happened over night. So it definitly can't be a cleanRAM issue. What can I do next?
Radio update?
Where can I get one from?
Does a radio update delete all the system data similar to a hard reset/ROM update?
It will sound weird, but may Opera Mobile 10 cause that problem?
After upgrading to the latest release b3, the issue seems to be solved!
Let's wait and see.
sinoo said:
It will sound weird, but may Opera Mobile 10 cause that problem?
After upgrading to the latest release b3, the issue seems to be solved!
Let's wait and see.
Click to expand...
Click to collapse
Opera 10 is not the reason. Something else is making trouble.I am also facing this issue , during call signal suddenly gone.need solution....any one solved it?
look it hear
so many people r facing same problem
http://forum.xda-developers.com/showthread.php?t=640434
Hey guys i have had some issues with my cell phone lately (hd2 tmous).
3-4 times a day i lose my signal completely and the only way to get it back is to restart the device. Sometimes my device even displays
I have tried using different radios as well no luck
that the simcard has been removed, i have tried everything
also it happens whether im at home, school or work, i live in an area that gets great reception so that should not be the problem.
messing with the band to keep it at gsm only
reverted back to auto
removed and replaced sim card
hard reset, new rom, stock rom, i always task29 before new rom as well
does this happen to anyone else, any ideas on what the problem may be?
A factory reset with formatting the memory is on the cards I think
johnerz said:
A factory reset with formatting the memory is on the cards I think
Click to expand...
Click to collapse
i just received a new sd card and it used to happen with my old formatted one, im not sure that would work? although it wouldnt hurt to see if it happens without the sd card in it.
It happens to me. Maybe a few times a week, though it will regain signal after a minute or few minutes. Sometimes I toggle the phone option off/on. Maybe that helps or maybe not. Rarely do I have to power down the phone, though I have done it a couple of time when I'm in a hurry.
It used to happen more often with the stock ROM from April of this year. Since I've upgraded a couple of times, it's gotten better. Hopefully the latest 3.14 ROM has fixed it some more.
have you complained to tmobile??? Maybe you need a new phone.
jfmckenna said:
Hey guys i have had some issues with my cell phone lately (hd2 tmous).
3-4 times a day i lose my signal completely and the only way to get it back is to restart the device.
does this happen to anyone else, any ideas on what the problem may be?
Click to expand...
Click to collapse
Browsing between topics of the H2 this one came to my attention.
I have exact the same issue! I also had it with my htc diamond. I moth ago when I received my HD2 (non branded) I thought it would be over. But no. it keeps losing signal. Freakingly annoying. I called tmobile (Netherlands sins i am from the Netherlands) and they would send me kindly enough a new sim.
But still…. The same issue.
I also did a hard reset, new ROM (cant go back to 1.33) and tried another phone. I gather it is a htc issue and some bad luck.
I didn’t had the error sim removed.
ok so i went about half a day with the sd card out and when i woke up this morning no signal again.
I gave t-mobile a call and explained to them what was going on. I was transferred to a pda/smartphone specialist, although i would say that any xda community member was more knowoledgeable than this rep. Anyway she asked me a couple of questions said there were no known issues and that i will receive a replacement phone and sim in 7 days and to return the old one phone. Hopefully with the new phone and sim i wont have this issue, im guessing they think its a hardware related problem. It bugs me that cheap crappy phones have no problem holding a signal and my top of the line hd2 does but lets hope had a faulty connection or something.
jfmckenna said:
ok so i went about half a day with the sd card out and when i woke up this morning no signal again.
.
Click to expand...
Click to collapse
Your problem (most likely) lies with a bad combination of Rom and Radio.
I know you have tried several radios, but you simply missed the compatible one.
http://forum.xda-developers.com/showthread.php?t=614119
see my posts in that thread.
apart from my provider having problems every now and then, I have not lost my connection again after flashing the right Radio.
reijkelhof said:
Your problem (most likely) lies with a bad combination of Rom and Radio.
I know you have tried several radios, but you simply missed the compatible one.
http://forum.xda-developers.com/showthread.php?t=614119
see my posts in that thread.
apart from my provider having problems every now and then, I have not lost my connection again after flashing the right Radio.
Click to expand...
Click to collapse
i have tried both the 2.13 stock rom radio and then the stock 3.14 combo both did not work.
resolved
received the new phone 3 days ago, so far have not lost service. It must have been a hardware issue with my phone. im using the same radio rom as the old phone except no signal loss, for anyone who is having the issue it may be worth calling tmobile to exchange your phone for a new/refurbished one.
Hi guys, i know this is a common problem, but i have yet to find a solution to it. My S4 (Bell Canada, KOT49H.I337MVLUFNI2, completely stock unrooted) will drop the mobile network (both voice & data), and the only way to get reconnected to Bell is by rebooting my device. After a reboot I might be good for a few hours or for a few days but it always happens again. At first the mobile signal will grey out, then eventually turn to a circle with a line through it. In the network mode setting becomes blank and non-selectable.
Suggestions around the web include selecting WCDMA only, clearing the cache, factory resets, and reflash the full firmware package with Kies3 & Odin. Ive tried them all and the problem always inevitably returns.
Here are a few links to people with similar problems, but nobody seems to have a solution in any of these threads either:
https://community.sprint.com/baw/message/773419
http://forums.androidcentral.com/sa...fter-update-won-t-stay-connected-network.html
https://support.t-mobile.com/thread/68518
http://thedroidguy.com/2014/02/samsung-galaxy-s4-4g-wont-stay-connected-84465
http://community.koodomobile.com/koodo/topics/samsung_galaxy_s4_4_4_2_connectivity_issue
https://www.youtube.com/watch?v=GlHK11pE7kA
Other than returning it for a replacement under warranty, does anybody have any other suggestions to fix this? Thanks.
anyone?
Are you sure your problem isn't the same as the sim card removed problems? Because the symptoms sound the same in the effect they have, and what is required to temporarily fix it.
See here and here.
I've experienced the same problem, but it seems to have cleared itself.
It first started happening after the update to the latest Bell stock firmware.
I had read some people blaming it the Amazon app store as well as the Skype app. I had both installed, but have since removed Skype but can't say 100% that this is what solved the issue for me.
Sent from my SHIELD Tablet using XDA Free mobile app
I have the same problem, this is not the sim card removed problem, this is a bug in Android 4.4.2 because the problem was not present in 4.3 maybe the recent update to 4.4.4 solve this, has someone try out ?
FarmGeek4Life said:
Are you sure your problem isn't the same as the sim card removed problems? Because the symptoms sound the same in the effect they have, and what is required to temporarily fix it.
See here and here.
Click to expand...
Click to collapse
My SIM card is still in place and detected, the phone just disconnects from the network. After a reboot it will be fine sometimes for a few hours - sometimes a few days, but it always inevitably disconnects.
If you check any of the several links I posted you'll see there are hundreds (if not thousands) of people on all different carriers all experiencing the same problem.
emptyPD said:
I have the same problem, this is not the sim card removed problem, this is a bug in Android 4.4.2 because the problem was not present in 4.3 maybe the recent update to 4.4.4 solve this, has someone try out ?
Click to expand...
Click to collapse
I've had my device since Jan of 2014 and the problem only appeared in the last few months following the 4.4.2 update.
I'm having the same problem. It disconnects and reconnects again. Stays disconnected for about 2 mins. Happens like 12 times a day. I re enter the apn setting and still does it..it happens with every rom I flash. I've notices that it mostly happens when it switches from 4g lte to 4g. I'm on At&t 4.4.4
bump. anyone ever find a solution to this?