I've got a spare hd2 everything works bit the battery connection failed a boy back I got it repaired (it was a botch job) now its broke again
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Any idea how difficult it would be to get a new battery connector and fit it?
Failing that anyone want to buy it?
Sent from my HTC HD2
do you have an idea of what your looking to get for it if you can't repair it?
since you live in a different country i wouldn't know of any place that would be able to do it. i mean i know places here in the U.S. but not in Blackpool. it really needs to be done by a professional, thats why your having problems with it now because it wasn't done right the first time around. i would go online and type in cell phone repair in your browser though just to see if there are indead any places around you and ask them how much it would cost.
im only saying to go that route because i've seen so many people list stuff on ebay that they tried to fix themselves only to mess the phone up even worse then it was to begin with. ALTHOUGH if you feel like you learn well just by reading directions then maybe try and get the advise/directions you'll need here on XDA.
Call up htc and ask dir a quote for a repair.
Sent from my HTC HD2 using XDA App
Htc won't quote a price over the phone. I tried with two different reps before and no luck. Htc will still be able to repair it but I believe if it's only within the warranty period. Don't quote me on that though.
Sent from my Desire HD using XDA App
If the unit is out if warranty, or they determine that the warranty is voided because of broken screen, water damage, or illegal software (android) then they will give you a price for repair and charge you a $35 diagnostic and shipping fee,
Sent from my HTC HD2 using XDA App
I've had it opened up, will the warranty not be void? And I can't flash it to stock because I can't het it on, shame its a right off because of a simple connector :-( I've got another one any ways, is it worth stripping the M/board and digitizer and selling separately?
Sent from my HTC HD2
yes it would void the warranty if its been opened before. there are small little "void" stickers covering the screws in the back and when they are removed it voids the warranty. when i sent my phone back that was one of the questions they asked me. i've bought and sold many things on ebay and in my opinion the best thing would be to sell it whole. i would point out that the battery terminal connectors are broke but other then that everything works and functions as normal. (if thats 100% true)
i bought a none working hd2 on ebay for $120..with this problem you could maybe get anywhere between $100-$165. if you strip it you might get at most $80-$115 or so on ebay. mind you that price can go all over on that site so you could get a lot more for your phone or a little less...i mean i know a cornflake in the shape of the state of Illinois sold for $1350 so hopefully you'll be able to get something worth your time. and no, thats not a typo..$1350.
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Any solution to this:
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I'm trying to sell it, but it's pretty hard to sell since you can't charge it!
Kenny Pollock said:
Any solution to this:
I'm trying to sell it, but it's pretty hard to sell since you can't charge it!
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Ouch!
If you have mad soldering skillz, you could try taking the phone apart, then buying a new USB jack from Mouser Electronics or DigiKey. That's assuming that HTC didn't use a proprietary connector and that the PCB wasn't damaged when the connector broke.
Otherwise, I'd say it's time to test your mad Google skillz to find a repair shop.
Maybe I can sell it here? Someone has to know how to fix it...
How exactly did this happen?
When I go to bed I charge my phone, and usually plug it in, in the dark.
I'm always worried about screwing it up so I do it very gently.
I'm the same way...
My cousin pushed the charger port in or something when I was sleeping... I woke up pissed. Went and bought a Sidekick 3, they're nice phones too.
Wow...I did the EXACT same thing ^_^ I just sent it in the Cingular customer support and they repaired it. Since they determined that it was from physical damage they made me pay for repairs but it was less than half of the full retail price so not too bad ^_^
Pocket PC Techs list USB port replacement as a standard repair for $60 (with a exception note regarding possible extensive/internal damage). You can check it out at http://www.pocketpctechs.com/main~unit~HTC_Wizard-511~area~repairs~item~REP-USBCON01.htm
That happened to mine when i dropped it off the desk with the chrging cable in, landing with full force on it.
Once you manage to get the stupid thing open (they like to make it tricky!) it's easy enough to re-solder. The pads are very close together though, so make sure none accidentally connect to their neighbour.
mr_Ray said:
That happened to mine when i dropped it off the desk with the chrging cable in, landing with full force on it.
Once you manage to get the stupid thing open (they like to make it tricky!) it's easy enough to re-solder. The pads are very close together though, so make sure none accidentally connect to their neighbour.
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That have happened to me two times in a month.
I have to be more careful.
Me 2
Same happened to me, sent it off for repair, got lost in the post sumwhere, tmobile said i had to have a motorola l6 instead, spent all day on tech support, emaild director, got contacted by secretary, new wizard, got secretarys personal number.
And that in a nutshell it what happened 2 me.
8) :lol:
Dont know how it happened. There is no physical damage so maybe htc will replace it. I wonder if i should flash my phone back to stock before i send it in, that is if the will fix it.
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I'd recommend flashing back to stock before sending it in, just to be on the safe side.
I also wouldn't expect them to fix it, as they'll call it physical damage, and not a factory defect.
You might just be able to find a cheap battery cover on ebay to replace that one. It would work since the volume rocker is contained in the battery cover
yea i got lucky 2 years ago and sent my htc tilt in because the usb connector was broken. it took a few calls to find someone that would fix it for free. Hope i get lucky again.
Definitely qualifies as physical damage...
Don't send it in. Go to an ACTUAL sprint store and ask for a new battery back. Hell, if you call customer care they might even send you a new battery back, but you're guaranteed to get one in store.
No muss, no fuss, they'll just hand one over. Service & repair stores will have better odds of having one for you.
Htc support was no help and sprint was no help. Im definitely getting insurance on my next phone and beating the hell out of it and keep getting replacements. Luckily the product manager that i talked to 2 years ago on the phone still works there and sent me a spare one that he had.
Has any one else had issues with that rocker? I wouldn't be surprised if this had happened more often. It feel flimsy to me. I am always afraid Ill break it when I pull the battery.
Flexte, did you do as I told you? I simply cannot imagine that you went to an actual sprint store and they turned you away.
jesus, is the damn phone all cheap plastic? we have broke volume buttons, dust under our lcd's and paint chipping on the end buttons. id call these pretty serious defects. did htc do a rush job on these for sprint? this keeps up im looking into a more solid built phone despite loving the hero. im also on my 2nd phone becuase of the dust collection.
yea an sprint store but mostly service and repair would have given you a new battery back. i have people come in to my store couple times looking for chargers and stuff. on a side note ive had my phone since before launch goes in and out of my pocket and i alwayssss hit the end call button, and my phones in perfect condition lol.
Hello,
I changed the housing of my HD and throw the broken one away. I was not aware that there some tiny parts that did not come with the spare part - so now I need this tiny silver metal/alu grid which is in front of the speaker on the top of the phone.
Where can I get one? Or do you have any other idea, what I could place there in order to avoid that dirt comes in?
Thanks!
Get a bit of fine stainless mesh from a hardware store or engineering supplier, maybe even an electronic shop.
You could also try a tiny bit of foam glued in there, just have to make sure what ever you use, it isn't touching the speaker driver
Well, all of this doesn't work that well. Are there any other ideas?
Or is it possible to purchase this part somewhere?
Or do you know, how this part is called in English? So that I can search a bit...
yes you could fashion a new one out, lucky its not part of the light sensor, but only sits beside it.
shame too, In my guide I have a specific photo showing not to forget to perform that task (much like not forgetting to reattach the camera when reassembling)
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the easiest way to describe it in english is front speaker mesh
you could maybe get one from a mobile repair shop if they have any dead blackstones if you're lucky.
edit: I call it in my thread "front speaker piece grill" but i think that mesh is a better way if describing the part
Thank you!
Well, unfortunately, I have not seen your replacement guide before, in that case I would have been aware of that part.
Do you, or someone else, know some mobile repair shops that repair dead blackstones? Well, I phone HTC Germany and they connected me to Arvato, the shop which officially repairs HTC phones in Germany. But in contrast to HTC, they said they are not allowed to send out spare parts. But I could send it it and they repair it for around 150 Euros (!) for this tiny mesh! Unbelievable...
Look around for small business mobile repair shops, go visit them in person, and discuss with the persons there that you are technical and can competently repair your phone and that you would like to source parts but not pay for their labor.
thats what I did, if you have any markets, its a good place to find these sorts of repair shops which have people who are kind enough to sell parts without obligatory labor and labor charges.
Ok, I contacted every HTC repair shop I found on the Internet from around the world. Most of them did not answer and the others don't have this part.
Do you have a repair shop around? If so, could you give me some email adresses so that I can contact them?
I just had the same problem... I didn't know the new screen with come with the speak mesh... now i have no idea where to get one.
I see qwertylesh is from Melbourne... I am from Melbourne too. Can you please tell me how you repaired yours qwertylesh... thank you.
I dont know if its just the store I go to (Kaahumanu Maui, if youre lucky enough to be here) or if its sprint policy to help the customer out. When i first got my phone in June I jacked it up starting with getting water under the screen from the retarded protector kit, and secondly messing up the root process and bricking it. I took it back and told them Norton antivirus kept asking for a password which i never did put in (really did happen) but I didnt mention it happened during the root process which screwed the whole thing up... They tested it it wouldnt get past fastboot so they Just handed me a new phone no questions asked and for $0.
Screw up two on my part. I have been trying to get hdmi working with no luck. So the genius I am decided to clean the port with a qtip soaked in alcohol. It didnt work. So I unrooted and took it back to the store. Told them the Hdmi isnt working and I dont have insurance. They check it out and see the water indicator inside the phone (right next to the hdmi port! so dont clean it with anything wet) was red, also the hdmi connections were corroded. But the tech tells me dont worry usually you would have to just buy a new phone but this is what we will do. Pay $35 now and we will say we fixed your phone, then you can add insurance as its allowed after a repair. After that they just reported that I needed a new phone haha so i got a new phone for about $50. Im cancelling the insurance after a couple months and I get the new one all rooted and set up . Hope your experience is as good as mine.
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beesneazy said:
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Lol.
What a gypsy.
Sent from my PC36100 using Tapatalk
Or...just call, complain about the slow data speeds and they'll just offer to swap out your phone, since that's obviously cheaper than actually fixing their network.
I believe I have a logical explanation. I about 2 months ago, found a sprint store that would do service on my phone. While there they informed me that sprint had up until that time, (about 2 months ago) had a very loose warrenty exchange policy. The phone could have physical damage, and as long as you reported a "Warrenty Issue" they would exchange it. They tightened it up, any signs of physical damage they won't service it. If the power button area gets 2 cracks, they won't service it. It was nice of them to do that little paperwork shuffle to get you insurance. good luck!
Out of nowhere I got one line. Then a few weeks later another and now there are 3!
Anyone else experienced this and do you know the cause/fix?
Problem is I bought my phone (G935F) through eGlobal in China. I had faith in Samsung as I never had any issues with their products. Now that I ended up with my first faulty product, I am faced with sending it back to China. Unless Samsung UK will cover the warranty...No idea how it works.
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Haskren said:
Out of nowhere I got one line. Then a few weeks later another and now there are 3!
Anyone else experienced this and do you know the cause/fix?
Problem is I bought my phone (G935F) through eGlobal in China. I had faith in Samsung as I never had any issues with their products. Now that I ended up with my first faulty product, I am faced with sending it back to China. Unless Samsung UK will cover the warranty...No idea how it works.
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Yeah same problem the LCD is coming loose I bet if you push down hard towards the top of phone by the "G" in Samsung under the ear piece it will go away. Have you dropped it out day on it? Either but parts on Amazon and learn the repair or pay hefty to have it done at a shop. I'd honestly first off putting a heat gun on it while there's added pressure and see if it will re glue it self. I had a bunch of lines on mine and it cleared up a lot but unfortunately not all lines. Good luck
Thanks for the reply. Yes, one of the lines go away if I press in exactly that spot.
I'm not brave enough to start a DIY repair - since it's under warranty, I don't see why I would have to pay anything. It was never dropped - I cherish it like my life depends on it!
Haskren said:
Thanks for the reply. Yes, one of the lines go away if I press in exactly that spot.
I'm not brave enough to start a DIY repair - since it's under warranty, I don't see why I would have to pay anything. It was never dropped - I cherish it like my life depends on it!
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Download a pixel filter from the playstore to prevent any new ones from appearing especially useful for phones that have screens on for a great length of time helps safe battery and screen quality.
dtla_bartender said:
Download a pixel filter from the playstore to prevent any new ones from appearing especially useful for phones that have screens on for a great length of time helps safe battery and screen quality.
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Too late. Today the screen completely died. Phone works fine (I can take calls), but screen is just black.
Went to the Samsung help centre and they said I need to send it back to the seller (not a UK model).
So back to china at my own expense - or bite the bullet and pay for the fix, but I have no idea what that might be
Gutted....
Its a faulty screen. exactly same happened to me. first the lines then screen completely died. Had to rush to Samsung service centre. They had to change the whole screen. Luckily mine was in warranty so got the screen changed free of cost. All the best !