locked out of DVP! - Venue Pro General

so last night i was playing around with my DVP and i set a password. i locked the phone and then tried to unlock it with the same pin but i guess i must've put in something else because the phone refused to unlock, saying the pin was incorrect. i've kept on doing this and now i have to wait 16 minutes before each attempt.
i'm really frustrated, is there anyway i can reset the phone and set it all up again?
btw this is an unlocked 16 gb DVP that i got off the dell ebay deal for 300.

to my knowledge, the only solution would be to get in touch with DELL.
call them...
http://support.dell.com/support/topics/global.aspx/support/dellcare/byphone_ord?c=us&l=en&s=gen

Related

SimLock on bootup?

After sending off my second VarioII for the screen alignment issue to be fixed, instead of repairing it T-Mobile sent me a new device. I picked up the device from my local T-Mob shop, and started up the device. It went through it's normal boot up process then stopped with a screen saying that the 'Network is locked, please enter an unlock code'. In the top left hand corned the app name is displayed, it's called SimLock.
I've never had a lock on my SIM card, and it was exactly the same card that I had been using minutes early in a temporary replacement phone.
Anyway, T-Mob couldnt help me. They first gave me a 4 digit code to enter then an 8 digit PUK code, none of which worked. Also, each time I enter a number the time between tries becomes longer. I think there is also a limit (10?) on the number of tries before the SIM is rendered useless?
So, I think I will try the SIM in a replacement at the shop to check that's ok then I will ask for a replacement, cos' as far as I'm concerned it was broken when I received it, and I dont want to wait another 2 weeks for it to come back from repair.
Anyone else had this experience?
PaulB
Hi PeekBee,
The SimLock program is the network lock HTC use. I might also be used to lock the phone to a single SIM card but I'm not sure if SimLock is used for that. It appears however that the phone you have been given as a replacement has the wrong security settings enabled.
Gav.
Thanks Gav,
After spending a great deal of time on the phone to T-Mob tech support they've finally agreed that they can't get around the issue and will ship out a new one. This will be my 4th Vario II!

Has anyone unlocked their g1 running on cyanogen?

Well, the story goes like this:
Bought a g1 and the second logical step was to put in cyanogen. After a while I thought that an unlocked phone would be even better. Went online and purchased the unlock code and tried to use it while running cyanogen. Did not work. Flashed to rc29, tried again, did not work. Then I went to another unlock provider and this guy, gave me the same code as the first, based on my IMEI ( I don't have a fake IMEI), he tried it as well and did not work. Then he searched for different version of the code based on the IMEI for different htc products ( it seems that they have some accounts with htc and for IMEI they receive the unlock code). We also tried it with a goldcard which only made my g1 scream that I don't have a simcard inside.
Bottom line, did cyanogen mood do something to the unlock procedure ( hard locked the phone on tmobile - on tmobile the phone works fine) ? Or I just happened to have a weird phone, Thank you.
Btw, my unlock code is 92179512. Feel free to try it. It would be funny as hell if it were to unlock someone elses phone, and if it does, let me know as well.
I unlocked my phone on a MUCH older version of CM, so I wouldnt be able to tell you if anything has changed to effect the process. However, if you're a TMO customer, you do know that after 90 days they will GIVE you the unlock code for free, right?
I also have unlocked it on Cyanogen mod, but I believe I was on 4.2.7.1 at the time.... not that long ago really.... but T-Mobile does indeed give away the unlock code for free, and it worked flawlessly.
Neither the ROM, SPL or radio can effect the simlock. It's not Cy's ROM that's causing the problem...
What do you mean 'it doesn't work'? Does the phone reject the code?
Thank you for the reply. Well the problem is that I don't have a contract with Tmobile since I don't have the money for it. I bought it off from someone and used Tmobile prepaid sim card, which works fine. And, because of that, Tmobile won't provide me with an unlock code .
Regarding the code, when I type in the code it says network unlock unsuccessful, so I can't do much about it. I'm trying to update to the latest stock donut and see what happens.
Ah that sucks :-( I really can't of any options for you, since any codes generated will always be the same...
nope -
cmcx_linux said:
Thank you for the reply. Well the problem is that I don't have a contract with Tmobile since I don't have the money for it. I bought it off from someone and used Tmobile prepaid sim card, which works fine. And, because of that, Tmobile won't provide me with an unlock code .
Regarding the code, when I type in the code it says network unlock unsuccessful, so I can't do much about it. I'm trying to update to the latest stock donut and see what happens.
Click to expand...
Click to collapse
notice in the replies above, that cyanogen nor spl, nor anything software related can change your unlock status.
you already have an unlock code, and since you've had it generated from two different sources, i believe that code is correct for THAT IMEI number. that being said, did you copy the imei number from the sticker on the inside, or from what the phone shows in "PHONE INFO" ? I'd make sure they both match.
i also have a phone that is flacky about SIMs. haven't found an explanation yet, I think some of the boards have bad solder joints, or there is another hardware problem that causes similar errors. no proof yet.
try a friends Tmo sim card, and if his is recognized, and allows data connection, you'll know it's your phone that is locked, and that all the hardware is working. i'll bet you entered the wrong code because the sticker inside was wrong, or you fat fingered it. just a guess.
good luck, please update the thread when/if you find a definite answer.
I would bet the IMEI on the sticker and on the board are different... where did you buy said phone and for how much? It could very well be a refurb, which will have bits and pieces from several different phones, and thus could have the SIM locked guts for phone 666 and the case from phone 888 type thing.
Yep, checked it 10 times the first time I bought the code online. The same imei in about this phone is on the sticker. After I saw it did not work, I went to a local unlock shop around my place and the guy there checked it again more than 6 times. So.. weird eh? And both guys got the same code from HTC based on that IMEI
Sounds like this may be a hardware error. If that is the unlock that is generated then it should just work. The unlock does not really pertain to the rom or anything else that people usually mod. Also, maybe ask that dude why he was giving up that phone, maybe there is really something wrong with it.
the only other thing left is get an turbo unlocker chip that sits between SIM and phone
pain in ass to install but I have done it with out cutting the SIM card
I am guessing someone had typed the code in incorectly .. they can be permiatly locked if wrong code has been entered
also just because it was another person does not mean their MEI source wasn't the same
I guess they worked out they work ,,, I payed $5 for mine .. now 4x the price
http://cgi.ebay.com.au/NEXT-SIM-TUR...wItemQQptZPDA_Accessories?hash=item4cec3cab8c
The unlock codes sources are all the same. I lost over 100$ trying to get unlock codes from them but 80% of them don't work (only the ones for htc phones). I use a turbo sim with my G1 and is really easy to install. just buy one and cut your sim where the CHIP from the turbo sim is located. It works flawlessly.
Im just throwing this out there to say that I was able to successfully unlock my g1 with CM 4.2.10.1
Other than that I would just be repeating what was already said if I was to give any advice.
Best of luck man.
If you live close to pasadena
cmcx_linux said:
Yep, checked it 10 times the first time I bought the code online. The same imei in about this phone is on the sticker. After I saw it did not work, I went to a local unlock shop around my place and the guy there checked it again more than 6 times. So.. weird eh? And both guys got the same code from HTC based on that IMEI
Click to expand...
Click to collapse
You're welcome to try it with my sim card. But you're probably far far away.
tmo will give out unlock code
kusotare said:
I unlocked my phone on a MUCH older version of CM, so I wouldnt be able to tell you if anything has changed to effect the process. However, if you're a TMO customer, you do know that after 90 days they will GIVE you the unlock code for free, right?
Click to expand...
Click to collapse
Actually, they will give you an unlock code after 90 days of being a customer and every 90 after the last time you got an unlock code. They will give you an unlock code the same day you buy the phone if you meet those requirements.
Sorry if this is irrelevant to the rest of the thread, but assuming I unlock on JF 1.5 (yea I'm behind) to ATT, and wipe everything to install a HeroUI ROM of some sort, will the unlock still be in effect or will I need to unlock the phone again?
Thanks.
dshyang50 said:
Sorry if this is irrelevant to the rest of the thread, but assuming I unlock on JF 1.5 (yea I'm behind) to ATT, and wipe everything to install a HeroUI ROM of some sort, will the unlock still be in effect or will I need to unlock the phone again?
Thanks.
Click to expand...
Click to collapse
You'll be ok.
I actually like JUST did it on a coworkers(I admit, going from WiMo to Android is a learning curve, but its easy), he got his from craigslist, had JF 1.5 on it. He used it for like a week, complained about sluggishness (he did have like 20 apps constantly running) Anyway, after a few beers and lurking here (it was when I was deciding what HTC to get) we decided to go to CM (latest build). Everything went fine step by step.
I cannot vouch for your particular ROM but for CM it was fine.

Help please???

Hiya
I bought a Touch HD off ebay which was an orange original unit but was unlocked so I could use any sim in it. However, two weeks into buying it and it started to vibrate as soon as I switched it on. I contacted HTC who replaced the whole of the internal boards and sent it back to me. i got it back this morning and now its asking me for a sim unlock code??? I get a white screen saying the network is locked and a long box in which to put an unlock code.
Is there any way I can re-unlock the phone without putting this code back in or do you think I'm going to have to ask HTC for a code???
thank you very much for any advice given
Bessy regs
Kenny
Well first of all, all Touch HD's vibrate when they are switched on, but I assume you mean it kept doing it and wouldn't stop with yours or something. And secondly I'm sure HTC won't give you an unlock code to re-unlock your phone as you say it is an Orange branded device, but it's worth asking them. If they won't help you then your only options are to take it to a shop to have it unlocked, or do it yourself at home via one of the many unlock websites. You'll have to pay for these options though.
Hiya
thanks for the reply
Ive sussed that it is indeed been relocked back to orange. The have apparently sent me a new replacement phone so I will have to get it unlocked( tried an orange cheepo sim this morning and didnt get the request for a code)
I cant believe I didnt think about it properly but Im that up to my eye balls with assignments and essays for uni my mind has been all over the place this past few weeks LOL
I was wondering if the unlock software from Oilpro might do the trick. Ive priced locally and it means being without the phone for four days and paying......35 quid to unlock it.
Back in the day when I had my SP3100 the software was free but I realise that I havent been a really active member on the forum- mainly because you guys are so damned brainy and I dont feel I have anything to contribute like you do. Give me a camera and I can talk for days( am a tog doing a ba hons degree in photography) but phones and techy stuff about roms....well, Im at a loss. Maybe thats a course I should take next LOL
anyway, thank you for the reply. Much appreciated.
I'll try to find somewhere to get the unlock software at a reasonable price.
Bessy regs
Kenny
forgot to say that it did indeed vibrate all the time when switched on( and got damned hot too) but that has now been sorted with a new phone.....
I did the OliPro way and it was easy to do. One of the cheapest options too I think.
Just tried to buy the unlock software from oliopro's site and tried to use paypal and it wont let me pay via that method. Its asking me to create an account and give my credit card details...
I'm not willing to give any details like that ATM and my money is tied up in a paypal account too.
If Oliopro is reading this any help gratefully received.
Bessy regs
Kenny

Nike Unlocking Problems

Hi,
Need a bit of help!
Have attempted to unlock my phone using this guide... http://forum.xda-developers.com/showthread.php?t=395945
But I get to the radio update stage, and the phone wont complete the upgrage.
So I took the phone to a phone shop locally and they had the same problem. They said the best option was to get an unlock code from HTC direct and that should unlock it.
Picked the phone up the other day and was told that HTC couldnt provide a code for my phone.
Phoned T-Mobile who were able to provide an unlocking code, went to turn the phone on with another sim inside and get a message saying that the incorrect code has been entered 6 times and I have to wait for timeout. How long does it take to time out?!
Thanks in advance for any advice!

[Q] Sim LOCK!!

i just got the phone yesterday HTC HD2 and i got the unlock code for it so i can use at&t but when i tried to put the code it already said
you have tried 14 times, please wait until timeout...
do any of you guys know any solution..or anyway to put it in timeout
i know i searched the forum but no answer to it yet
please help if you can
thanks in advance
anybody? is there anyway to override this
you only get so many tries at entering a code. I dont know the exact number, i think it varies from manufacturer to manufacturer, i think its usually around 7 times, then you have to wait (an hour maybe, perhaps longer) then you get some more goes, but if you get it wrong again it locks out for longer/permanently, unless you take it to a shop that can directly access it with a cable, and it will allow some more tries.
When i first read about this, on a different phone, about two years ago, it was 7 tries at entering through keypad, wait an hour, then 7 more tries then locked, plus 10 tries through the cable, then it was completely locked.
If you have any kind of receipt, you probably wanna kick up a fuss with the seller.
same problem
i've tried 19 times
i'm waiting 33 h now and it is impossible insert any code

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