[Q] People (agenda) problem - HD2 Windows Phone 7 Q&A, Help & Troubleshooting an

Hello, I have a problem from time to time can not enter the agenda, can not enter the mail account settings, the messages can not add people enter and leave messages section immediately. Need each time you reinstall WP7 (using XBmod). Can someone help? thanks

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Old Email Messages Deleted Automatically

Hi all,
I 've got the Qtek9100, and with both the default rom it shipped with and the custom Tmobile 2.17 ROM I've had this problem. I use Gmail on my phone via pop3, and my problem is that the phone is constantly deleting my old email messages. Its not sending them to the deleted items folder, but removing them from my inbox as though they never existed. Have any of you encountered this problem or know of a way to fix this? Thanks.
I have a Cingular 8125 and I have the same problem. After I close the email its gone!
Same problem here too.
set to get first 999kB of message.. it is the only work around that i found
Loosing Emails.
I had this type of problem with SMS's and emails - basically anything with Pocket Outlook.
The solution was to Close outlook fully (not with the 'x') before soft-resetting the phone. Pocket outlook does not seen to write the new emails to it's database until the app is closed. (i.e running programs - stop program)..
Since I started closing outlook fully before soft-resetting I have not lost 1 message.
Charlie Grillo
Actually, closing outlook fully does not stop email from being deleted. This happens even when I don't soft reset the phone. I'll try getting the first 999kb of a message, though I worry that this could fill my phone quickly if I don't pay attention. Also, I don't have this problem with SMS messages.
I figured it out.
Under Tools -> options in Pocket Outlook is an option to "Display messages from last x days only." I've unchecked that, so here's hoping that takes care of the problem. Hope it helps everyone else who had this problem.
DedEye said:
I figured it out.
Under Tools -> options in Pocket Outlook is an option to "Display messages from last x days only." I've unchecked that, so here's hoping that takes care of the problem. Hope it helps everyone else who had this problem.
Click to expand...
Click to collapse
I had this unchecked already, and I still have the same problems.
Any other ideas?
Here si the fix on the HTC and disappearing emails
1 start/message/click email account/menu/tools/options/tap email account/edit account setup/next/next/next/next/next/download message 3 pls days/advance setting/keep them on server/next/ finish
Do this for all accounts
Now go to your computer and outlook tools/email accounts/view or change email account/next/change/ more settings/advanced/leave copy on server/ how many days is up to you
You must do this for all you accounts on that computer. then do the same to all the computer you use to get the same e-mails.

Problems with the email

Hi All
I'm very happy with the diamond so far, it runs like a kitten, but I have just one annoying problem, which I don't seem to be able to solve.
As soon as I download my email, it automatically erases my old mail and it doesn't matter if I read it or not.
So if I put my mail on automatic pickup every hour, then I got one hour to read them, or they get erased.
I tried to change the setting for erasing from server and leave them there, but for some reason, it won't erase the mail from the server, just my phone.
Anyone recognizes this
please help
Does nobody have problems with their email?
please, any answer is alright, I just want to know if it is normal that the phone erases all my email while sending/receiving, or that I should to the configuration some more.
In the account settings, you have an option to sync mails that are older then X days.
Cant remember what it's on out of the box but you can change it to all messages so it won't remove older mails.
I had a hard time finding this setting so here are the details for anyone who is interested. The setting is in the ActiveSync settings, not in the email settings. Open ActiveSync, click Menu, click Options, Hi-light Email, Click Settings, then choose which option you want from the drop down menu next to "Download the past:". I was very glad to find this change.

Number 1 on mail icon tab

Hello,
my HD is flashed with the latest topix build and everything works fine, except one small thing that really bothers me (well, pisses me off ) !!
The mail icon (not the SMS one) has number 1 on it, as if I've received a new mail. That's not the case though as I have no new mails. I've even deleted the account and the "problem" is still there !!
Thanks in advance for any replies !!
EDIT: Also, another "problem" I've found, is that I can't change "My Location" both in the weather tab and on the homescreen (under the clock).
If you can, answear to that too please !
~sekibun
Try this to sort out your number one...
Thank you for the reply, but that didn't fix the problem...
i had this a week before other things on my touch hd started to go wrong. the camera then vanished and the phone then kept turning itself off. hopefully not the same for you but warranty repair in the end.
often the '1 unread message' thing occurs after you have used activesync for the first time / first time after flashing a new ROM.
in the mail account 'Outlook' it puts a stupid 'welcome to your phone' email message.
check this account and delete the email.
hope this helps,
Tom
gnarlytom said:
often the '1 unread message' thing occurs after you have used activesync for the first time / first time after flashing a new ROM.
in the mail account 'Outlook' it puts a stupid 'welcome to your phone' email message.
check this account and delete the email.
hope this helps,
Tom
Click to expand...
Click to collapse
THANK YOU !!!
That solved the problem. Went to inbox, switched to Outlook inbox and found a stupid welcome mail...
Thanks again !
~sekibun

auto send/receive when online

Hi guys, I was wondering if anyone of you know if it is possible to set up my e-mail account on my TD2 to automatically do a background search for new e-mails when i'm online (browsing, using the youtube app etc) instead of having to go to the menu and select send/receive?
Maybe this question has been posted before and in that case I apologize, I did a search but couldn't find anything relevant.
Thanks in advance
Hagr1 said:
Hi guys, I was wondering if anyone of you know if it is possible to set up my e-mail account on my TD2 to automatically do a background search for new e-mails when i'm online (browsing, using the youtube app etc) instead of having to go to the menu and select send/receive?
Maybe this question has been posted before and in that case I apologize, I did a search but couldn't find anything relevant.
Thanks in advance
Click to expand...
Click to collapse
In e-mail, go to menu\tools\options\ select your acount and go through the settings until you see where to set Delivery options to "as arrives"
Thanks for the answer, but I can't find this setting. I am using windows live mail, and when I go to the settings page and select this account it opens "Windows live settings" whrere I can select today screen options, roaming options etc but I can't find the "as arrives" option. Could it be because it is a windows live account?
Yes, that is the reason. Since WL is a POP3 account, it can't push emails out to you. You can only pull emails from it.

[Q] e-mail problem after unlock

Hey guys,
My first thread here. neither google nor the search in this forum could help me with the following problem:
A few days ago I developer unlocked my OMnia 7 via AppHub.
I secondly applied the Heathcliff74 interop unlock so that I could use the Advanced Config. Tool properly.
I then recognized a weird issue concerning my mail accounts: If I open an email and try to answer it it just won't let me. After pressing the answer button the original message is displayed.
After removing an adding re-adding the mail accounts that could be removed (gmail and webmail service of my university) the problem was gone, but just to reappear after a while.
The problem can't be fised with the above method anymore
Do you have any suggestions?
Thanks in advance for your help!

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