Database Users

Only 1 out of my 2 email accts retrieves new email messages?

Hello guys,
Currently I have an HP Ipag h6315 running Windows Mobile 2003. I have setup 2 emails account on my PDA ( Gmail & Bellsouth ).
I set both accounts to connect and retreive new messages every 2 minutes; however, only the account "checked" under ACCOUNTS will be the one that connects and retreive the email messages.
Shouldn't both accounts connect every 2 minutes and get new messages?
for example:
- If i go to inbox, it'll default to the inbox of whatever account i have checked under "accounts". if i check bellsouth, i'm able to see my messages from my bellsouth email address; however, after i close it and go back to the today screen, then only "Bellsouth" will connect and get new emails every 2 minutes.
- If i want Gmail to be the one to connect the every 2 minutes then i would have to go to inbox and check Gmail in order to gmail to be the one to connect every 2 minutes.
I dont know if that's the way its supposed to be, since i have set the option to connect every 2 minutes on both accts.
If anyone knows of this issue and happens to have a solution for it, i really appreciate it. Or perhaps is just a non-fixed bug.
thank you in advance,
Will V.

Unfortunately I think it's a bug in the Universal. I've been dealing with this problem since I got my Universal several months ago. Originally I thought it was a Windows Mobile 2005 problem, but I've had confirmation from several Wizard users (which is also WM2005) that their devices will check multiple accounts automatically.
For the time being I've gotten used to making sure my universal is always on my most important account and simply switching to my other account and manually checking it periodically. I'm hoping that this will be fixed in the next ROM upgrade.
Brett

Same problem for me in my Qtek 9000. Only the "active" account cheks mail automatically, no the others accounts. I´m asking for the solution in several forums but no possible. I think is a problem on WM5.

Actually it might be a problem with both WM3 (what i'm using) and WM5 (what you guys are using) kind of sucks to be having to switch in between accts in order get your new messages... if that's the case, that's a quality that the blackberrys will always outperformed the Windows mobile devices.

I'm sorry Will, I misread your first message. I believe it's a known issue in WM2003... it was supposed to be fixed in Wm2005, but there are still problems with the universal, at least.
Brett

I have the same issue.
Its a Pocket Outlook issue, as when I bought and switched to WebIS Mail, there wasnt an issue anymore. Works like a dream, no issues w/ it EVER and wil try to use wifi instead of gprs if you are on a wireless network, giving you a good speed burst w/ the universal...

Still on Pocket Outlook...is it possible to have a 'replay to' address specified for an e-mail account?
I can see that webIS Mail has the opiton but couldn't find it on Outlook.
thanks,

8525 and missing emails.

I'm running the leaked version of the Cingular rom and while I know this isn't final I was kinda hoping that some things would get fixed. One of them being the missing email problem.
After a few hours receiving a email it just disappears into thin air!!!!! and yes I have it set to always show emails no matter how old they are..
Where are my emails going? I want to keep ALL my emails until I decide to delete them..
Anyone got any suggestions? I have tried everything and nothing works..

Out of curiosity am I the only one on a 8525 that has this problem?

Have you used the site search, and tried the retrieve 999kb header fix?

Yes and they still dissapear..
I have tried everything..

i too am having this problem. you are not alone. guess now i will be trying out 3rd party mail clients for the time being. everything else with the upgrade is fantastic so im not going back

This is still an issue with me also. Using a verizon pop3 account.

Incorrect Settings...??
MrDSL said:
I'm running the leaked version of the Cingular rom and while I know this isn't final I was kinda hoping that some things would get fixed. One of them being the missing email problem.
After a few hours receiving a email it just disappears into thin air!!!!! and yes I have it set to always show emails no matter how old they are..
Where are my emails going? I want to keep ALL my emails until I decide to delete them..
Anyone got any suggestions? I have tried everything and nothing works..
Click to expand...
Click to collapse
In order to help, we need to know what pop account you are using... for instance, I had this problem with Gmail messages disappearing after a couple of hours to a day... found out that there is a non published setting that appears when using the phone's auto config feature... Let me explain...
when setting up the pop3 account for gmail, the settings are as included on their website... problem is that I have my outlook connected at home and constantly checking messages, and is configured to leave messages on server.... But with the other machine pulling the messages, for some reason they disappear on my TyTN even though I have it set to grab messages for the last 7 days...
what the auto config feature has done was to add "recent:" without the quotes in front of my account name, so it reads "recent:[email protected]"... Once that was done, my messages stopped automatically disappearing... Try it, what do you have to lose that you haven't lost already...

MrDSL said:
I'm running the leaked version of the Cingular rom and while I know this isn't final I was kinda hoping that some things would get fixed. One of them being the missing email problem.
After a few hours receiving a email it just disappears into thin air!!!!! and yes I have it set to always show emails no matter how old they are..
Where are my emails going? I want to keep ALL my emails until I decide to delete them..
Anyone got any suggestions? I have tried everything and nothing works..
Click to expand...
Click to collapse
Also found this link for you... It explains what I was trying to say, just shorter and better...
http://forum.xda-developers.com/showpost.php?p=1466734&postcount=6

debonairone said:
what the auto config feature has done was to add "recent:" without the quotes in front of my account name, so it reads "recent:[email protected]"... Once that was done, my messages stopped automatically disappearing... Try it, what do you have to lose that you haven't lost already...
Click to expand...
Click to collapse
The first setup I edited out the "recent" and had the disappearing mail problem - I deleted that email account and ran the setup again leaving the "recent:" text in and bingo my Gmail works as it should on my P3600i.
Thanks for the tip.
PS. The only bug now is that the mail that I sent also appears in the Inbox - is there a way to correct this?

Hotmail text getting mixed with my SMS messages. (8525, WM5)

Here is my stats:
Cingular 8525
Windows Mobile 5 (out of the box, no upgrades)
I was using Pocket MSN to get my hotmail and use it pretty frequently.
But every so often I would send someone a SMS and they would tell me that it had a bunch of extra text. I ask what text and they would read it and it would be text from hotmail emails!
I would check my "sent" SMS folder and didn't see it.
I looked at the phone of the person who got the message and it had my SMS on top but the continued with text from a hotmail email.
I search the forums and saw where someone else had the problem but no solution was offered.
Please help!

Can anyone corroborate that this is accurate?
All my contacts are in Outlook, I should be safe when I hard reset.
Thanks!
it happened to me on my wizard with wm5. i think it is a corrupted cemail.vol file. i tried every which way to delete it, but it would not go away. even tried loading backups of the whole phone and it seemed to help for a couple of weeks but it would do it again. only thing that finally worked was a hard reset unfortunately.
...and if you look at the sent texts it won't show what hotmail was attached to it but if you use jeyo mobile companion to look at the texts it will show it. go figure

Weird email problem?

Hi. I am using an unbranded Hero on Voda in the UK and everything seems to be more or less fine, except... I have a strange email problem.
I have set up my POP3 account to check and deliver mail every five minutes (I don't use Gmail for this) and it works absolutely flawlessly except that every few days it simply stops receiving. The phone seems to poll as usual, but the mail just doesn't arrive, although it is there and later arrives in my Outlook inbox on my PC.
I have made no changes, installed no new apps or really done anything at all before the mail stops arriving. The only way around it is to remove the account and set up a whole new one, which is a pain - the main problem, though, is that I miss emails until such a time as I realise that it has stopped working.
Email is VITAl to me - does anyone have an idea as to what I can do to get around this please?
Many thanks, in advance.

download K-9 mail from the market place.
Try it using this program. If it contniues to fail after a few days, the issue is with the network or the server and we know where to look for issues.
If it works, then it's the HTC Mail program that is at fault, but you now have a program which does not have the fault and you can now receive your emails ok.

Are you killing any tasks, I have found that you need the HTC mail program running for it to poll for the mails.

barryallott said:
Are you killing any tasks, I have found that you need the HTC mail program running for it to poll for the mails.
Click to expand...
Click to collapse
I am only killing Tweet and Stocks, but otherwise nothing. Can the mail programme turn off itself for any reason? Besides, it is polling - just not actually collecting anything. Many thanks!

Same problem
I know its an old thread but I didn't want to start a new one yet.
I'm having the same problem with my BT email. Its OK for a week or so then just stops fetching the emails from the server. I delete the account, re create it and it works fine again.
Any thoughts?

I've noticed that mine sometimes doesn't alert when it downloads the email, I get an alert but the actual sync time is 10-20 minutes before.

shuffy said:
I know its an old thread but I didn't want to start a new one yet.
I'm having the same problem with my BT email. Its OK for a week or so then just stops fetching the emails from the server. I delete the account, re create it and it works fine again.
Any thoughts?
Click to expand...
Click to collapse
This has got so bad that I have had to 'turn off' the HTC mail function and downloaded the free k9 app, which is actually better, as it automatically deletes messages from the phone when you delete them from the server (or read them on your desktop.) I recommend it...

have you checked whether your trash folder is full? I was getting the same, and then once I went in and delted all the mail from the trash folder, I started getting mails again. There doesn't seem to be a way of automatically deleting mails from the trash folder?

Help with Yahoo Mail! Downloading all my inbox for unknown reason!

Hey guys,
I am having this really weird issue with my email (which is Yahoo mail). I would initially set up my email as usual, i.e. by entering username and password and let it do it's thing.
I had setup my email settings as "download messages for the past 3 days" but for some reason after leaving the phone in sleep mode for several hours (i.e. overnight, while charging or unattended at work), it will then start downloading everything in my inbox under yahoo mail which is around 3,5xx emails without me knowing! and then the phone will start to become very very sloooow... having manila running 90-95% at all times, (my observation) apparently windows mobile email is trying to sync everything from the inbox (after finish downloading) to HTC sense which is causing a Big Slowdown! which is i think the reason why manila runs at 90-95%.
this has been an issue for me since i bought the phone, so i always end up deleting the account on the phone so it'll stop the sync to HTC sense and stop manila from running 90-95%.
It is very annoying and i was wondering if there is anybody over here has experienced the problem and solved it?
i have also tried upgrading my rom to the current european 1.6x but no luck and still acting the same. I just don't want to stop using the email that i've been using for the last 9 years just because of this.
I will greatly appreciate any help.

Anyone>?????? anybody??????? i am sure some of you uses yahoo mail.
just wanted to find out, if anybody is under the same situation when using yahoo mail!
thanks

How did you add your account in the first place? You should just enter your email address and let the HD2 setup automatically.
I guess you setup pop3 instead?

I'm facing the same issue. I went to HD2 email setup, entered the email address, password and used the default yahoo settings which HD2 suggested.
For the first 2 days I kept getting all new emails. However on the 3rd day overnight it downloaded the whole yahoo mailbox with over 2500 emails. Had to delete the account and add it back a couple of times, but the issue keeps recurring.
Any ideas what I'm doing wrong here. Is there any setting I need to change to prevent this from happening?

Chaps,
Don't know what settings you are using for Yahoo but if you want to restrict how many emails get downloaded to your device then do the following:
On the device go to Inbox>Menu>Tools>Options>Email Account (whatever you have called it). Tap on that and then tap on Send/Receive schedule.
Form here you can set the frequency of updates and how many days worth of emails you want downloaded onto the device.
Hope this is helpful
WB

This issue also exists on my Raphael. Started a few months ago for some reason.
No matter what you set your retention limit to (3 days, 7, etc) it always tries to pull everything and bogs the phone done like crazy. Last time I wiped it, it was set to 7 days and it had email dating back to Jun 09.
Any idea on a resolution? as it seems to be affecting various devices.

up to now, i am still experiencing this problem.
i have tried everything.. i.e. hard reset, flashing to duttys holy grail v.05 rom and after setting up everything, it will still the same issue.
this issue only applies to yahoo mail.. i never had issues with gmail.
i wonder if it's because i am not using mail plus which requires a monthly fee and benefit you to use outlook using forwarding.
i never had this issue wih the iphone, although if you search yahoo, they specifically support iphone and blackberry only and regular mobile phones.

i have this problem too. i think its has something to do with Yahoo POP settings rather than our device. Gmail has a much more advanced mail settings than Yahoo. The gmail (IMAP) which is free is much better than yahoo plus (POP).

delete the accoun and wehn setting up again choose advanced settings you will find what limits this things

Same problem here
Hello, I have this problem in my Touch Pro 2. Haven't found a solution yet but I think the problem is at yahoo mail b/c i have used other imap and pop emails w/o having this behaviour.
It's probably some maintenance yahoo does to their servers that changes each mail datetime and thus, the WM mail client bring all inbox items and the phone gets freezed.
If someone find a solution for this issue please let me know.
regards,
Yasel

Same problem...
I am seeing this for my Yahoo mail on my Imagio also. It doesn't matter what the settings are, every few days, my entire inbox starts downloading (10000+ messages) causing the phone to hang & requires a hard reset.
Has anyone found a fix?

crude workaround
weird, this has started to happen to me on my tp2 in the last couple of weeks, maybe yahoo is doing something to different servers on a rolling basis.
Until it's fixed I've set up a folder within yahoo via my pc where I've dumped all emails over a couple of weeks old. I haven't synced my phone with that folder so myinbox is limited to a couple of hundred mails at the most. Once the issue resolves itself I'll put them back.