Database Users

Tmo sent me a refurb - should I send back?

I have a early version of the Vibrant that I have rooted and installed Roms over.. T-Mo sent me a refurb because I was complaining about the poor GPS locks.. we wanted to see if another Vibrant would do better... unfortunately it doesnt...
Today I started adding a ROM to the new phone and it went haywire on me... wouldnt go into Recovery, hard time going into Download mode... literally 2 hours later after a scary Orange explanation mark on the screen did it finally cooperate and I ODIN'd the stock rom back on... turns out the stock rom wouldnt get passed the Galaxy S screen... so then I was about to get into recovery and reinstalled Obsidian since the zip was still on the card... now I can go in and erase everything off the internal memory... should I just return it and keep my early version... my original phone never acted up like this

if you wanna sell it... PM me

JD76 said:
I have a early version of the Vibrant that I have rooted and installed Roms over.. T-Mo sent me a refurb because I was complaining about the poor GPS locks.. we wanted to see if another Vibrant would do better... unfortunately it doesnt...
Today I started adding a ROM to the new phone and it went haywire on me... wouldnt go into Recovery, hard time going into Download mode... literally 2 hours later after a scary Orange explanation mark on the screen did it finally cooperate and I ODIN'd the stock rom back on... turns out the stock rom wouldnt get passed the Galaxy S screen... so then I was about to get into recovery and reinstalled Obsidian since the zip was still on the card... now I can go in and erase everything off the internal memory... should I just return it and keep my early version... my original phone never acted up like this
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Tell them to send you a new one. I'd be fine with a refurb phone if everything worked. but if it doesn't then what's the point of the exchange?

JD76 said:
I have a early version of the Vibrant that I have rooted and installed Roms over.. T-Mo sent me a refurb because I was complaining about the poor GPS locks.. we wanted to see if another Vibrant would do better... unfortunately it doesnt...
Today I started adding a ROM to the new phone and it went haywire on me... wouldnt go into Recovery, hard time going into Download mode... literally 2 hours later after a scary Orange explanation mark on the screen did it finally cooperate and I ODIN'd the stock rom back on... turns out the stock rom wouldnt get passed the Galaxy S screen... so then I was about to get into recovery and reinstalled Obsidian since the zip was still on the card... now I can go in and erase everything off the internal memory... should I just return it and keep my early version... my original phone never acted up like this
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Click to collapse
Change it, it could be defective

Since the replacement didn't show improvement on gps, If you still have your original phone, keep it and send the refurb back...
Sent from my SGH-T959 using XDA App

They sent me refurb unit too. I sent it back. xP

Thanks everyone.. Im back to my old one... I went back to stock J16 with a lag fix and a MobileAP mod on it...

If you didn't flash JFD you're doing it wrong. All you will get is a refurbished phone. They're not giving out new ones.

I have 7 days to return it so im testing out every froyo ROM out before I give it back squeeky clean...lol

Blame people who get replacements for issues that exist in every phone at the software level for the refurbs.
I got two brand new exchanges in a row, though.

Not coming out of standby

Hey guys,
I've got a new HTC Desire Z, its been purchased "off line" i.e. sold without any contract.
Anyway ive noticed sometimes it doesnt come out of stand by, so i done a factory wipe and have no additional software running.
Its still doing the same, i updated via the update option on the phone, that didnt help either.
I've searched old threads, tried most things, i was wondering if theres any new information on the matter.
If all fails ill take it back to the store, but i have no faith in them fixing an intermittant problem...how annoying.

If it's new why not just exchange it?
Sent from my SPH-P100 using XDA App

The phone is used right? Is it possible it's been rooted and running a custom kernel?
Sent from my shiny G2 w/ meXdroid V3

PaganAng3l said:
The phone is used right? Is it possible it's been rooted and running a custom kernel?
Sent from my shiny G2 w/ meXdroid V3
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I believe he said "new"
Sent from my 'SilverBullet' HTCDesireZ running CM7

deliriousDroid said:
I believe he said "new"
Sent from my 'SilverBullet' HTCDesireZ running CM7
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Haha! You're right, I read it wrong. I thought he bought it used "offline" lol. My bad
Sent from my shiny G2 w/ meXdroid V3

Not enough information.
Coming out of standby, what exactly is the issue? There are at least 2 different wake issues. Screen has trouble waking, but will turn on if you try enough times or open the keyboard? Or won't wake at all, unless you pull the battery and restart?
Where did you buy it from? Are you still within their exchange period? If so, they probably aren't going to repair, but just send a replacement, which is probably a good thing. If you aren't within the seller's exchange period, they probably aren't going to help you.
Were you fully stock and unrooted before updating?
You stated you tried "most things". What does that mean? We have not idea what that means if you don't tell us. Tell us exactly what you tried to do.
What country are you in? Keep in mind, if the phone was not intended to be sold in your country, you have no HTC warranty (which is normally good for 1 year), per their terms.

Hate this POS phone..

I really do hate this phone. No matter what I do I have nothing nut problems. I've tried stock and that sucks. Freezing and restarting all the damn time. I tried rooting. Same bullsh*t but it takes me 4+ hours to get my phone running . I spent from 9pm last night until 3am and then 1-4 this afternoon to get my phone running. I couldn't get Liberty to run right. 3g wouldn't work. Went back to prerooted gb and got my internet working again. Went to take a video and my phone freezes. Had to do a battery pull and lost the video which I can't get back. I don't care what anyone says but F*CK android! I've never had so many headaches and frustration in my life! I seriously want to throw this POS on the ground and go back to a regular dinosaur phone. If I do get another smartphone it will be an iphone. My gf has a iphone 3g and she doesn't have HALF of the problems I have. I seriously want to walk onto the Verizon store and smash this phone across the face of the person that sold it to me. $200 for something that I ha e nothing but issues with plus over $100 to use it. I'd be better off flushing that money down the damn toilet!
Sent from my DROIDX using XDA Premium App

Cool story bro. Do so. We don't care, as you are your own person.
Sent from my Xoom using XDA Premium App

I had 3 defective iPhones when I used those pieces of garbage. It's called call Verizon and get a new phone.
Alpha Tappa Lambda

Lol I found this rant amusing. Any way obviously you have a defective phone. Get it replaced. Quit complaining. Ha ha.
- Android is the future -

KJBlackbird said:
Lol I found this rant amusing. Any way obviously you have a defective phone. Get it replaced. Quit complaining. Ha ha.
- Android is the future -
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If you guys only went through what I've been going through, it wouldn't be so funny. I've seriously had enough of dealing with problems all the time. I can't just get a new phone because I've had this phone since November. Unless I do an insurance claim. You've all had freezes and restarts before, but you just put up with it like I did until I finally had enough..

lmao. 500k activations per day android and xda dont need u. i have iphone4 and dx. i hate the iphone. some people the iphone suits them better. usually they cant figure out android
Sent from my DROIDX using XDA App

Woah, woah! Calm down dude. I have a HTC Wildfire with a development ROM on it which isn't even finished! And I use it daily without any problems. Try more Custom ROMs, sometimes the manufacturer rushes the ROM to hit deadlines, but developers (usually) don't.
But if you REALLY hate your Droid X, get an iPhone or a cheap old phone.

Galaxy80 said:
If you guys only went through what I've been going through, it wouldn't be so funny. I've seriously had enough of dealing with problems all the time. I can't just get a new phone because I've had this phone since November. Unless I do an insurance claim. You've all had freezes and restarts before, but you just put up with it like I did until I finally had enough..
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First, have you tried a factory reset? Second, if you've only had the phone since Nov and it's truly defective, take it to VZW and swap it out. Your warranty is a year

My brother had the same issue with his droid x, he just called Verizon I they sent him a replacement phone, he was still under warranty. They actually sent him 3 phones cuz every time they sent him one it was defective. The last phone he got is so far working well. I told my brother when he gets a new phone maybe he should get a htc or samsung.
Sent from my I500 using XDA Premium App

I've done more factory resets than I can count. I've been having problems with Liberty it's not funny. I'm trying to wait until CM7 is a little more stable. Right now, I'm running prerooted GB because I couldn't get 3g internet working on Liberty v.08 or v.09. The 3g would be there, but it wouldn't connect. When I flashed the prerooted GB .zip, my 3g started working immediately. Then, I tried to email and Twitter jrummy16 to try to get help with the issue, and he hasn't responded. I understand he's a busy man, but you should really deal with issues with your own apps and roms. I wasn't disrespectful or angry in these messages. In fact, I begged him for help. In Liberty toolbox, when you go to update and it tells you after you download the rom that it's going to restart in recovery and flash it, my phone just restarts normally. I did this 10 times with no luck. I had to use bootstrap to do it, and the damn 3g didn't work. I just want a phone that works. It will work for about a month after I flash something and then the problems start. My gf has an iphone 3gs and she hasn't had hardly any problems at all with her phone. The only problems she's had are with some apps not working. Before I got this phone, I went through 4 wildfires because those kept crashing multiple times a day, and 2 Motorola Milestone XT720s for the same reason..

Hater...
I was just wondering if you still breast feed. That may just explain your temper tantrum. If it took you 4+ hours just to root your DX then stop messing with your phone. Only operate your phone based on what the manual says. Enjoy!

johntsuei said:
I was just wondering if you still breast feed. That may just explain your temper tantrum. If it took you 4+ hours just to root your DX then stop messing with your phone. Only operate your phone based on what the manual says. Enjoy!
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I ran my phone stock until the GB OTA. When I had all kinds of problems, I finally rooted and ran Liberty 2.0.1 Froyo. It didn't take me that long to just root it. It took me hours to get it runnig right because of issues with Liberty. It's not my fault Liberty Toolbox has a bug in it and won't restart into recovery. The first time I tried to upgrade from 2.0.1 to GB, my phone locked up at the M logo. I pulled the battery, restarted into recovery, cleared the memory and cache 5 times each, and it still didn't work, so I had to SBF back to froyo, root, then download the prerooted GB file from another source because the one I had was corrupted, flash that, then when I had to manually flash Liberty v.08 THEN v.09, my 3g wouldn't work. I spent about an hour on the phone with customer service just to make sure there wasn't a 3g issue in my area, then I flashed back to GB prerooted, data wipe/clear cache 5 times each time, and I'm still having issues.. There comes a point where after going through all of that bull****, you finally have had enough. When I ran my phone completely stock, I had freezing/reboot issues. When I root, I have issues. No matter what I do, I have issues. You can all clown and I really don't care. Until you go through what I've been through, you won't understand...

Aww didums. Grow up and get some cheese.
Seriously if it was that bad, why didn't you just exchange it? And don't bother giving crap excuses, you are just a dumb ass.
Tits or GTFO!

My invention: The Idiot Meter.
When walking into a phone store, someone should hand you a tablet with a solid test to test your phone/smartphone knowledge, user accessibility and the ability to know how to perform simple self diagnostics/troubleshoot on your device.
Based on your score, you'll get the device that meets your tested IQ, or in most cases and certainly the OPs case, a swift kick in the ass out of the store with a 20% coupon to the nearest Walmart for a self service prepaid Tracphone.
Boy I tell ya, that sure would cut out 1/3 of idiot threads I read on XDA and potentially increase my life expectancy an extra 10 years from not having to deal with idiot customers! ( yes, I work for a major carrier on the sale front lines lol )
With that said, I am at peace lol.
Sent from my DROIDX using XDA App

It's sad that you're all resorting to name calling. I worked for Cingular for about 3 years as well doing customer service in a call center. I'm a CNC machinist and program them to cut parts. The last thing I am is an idiot. I'm done defending myself against people who just want to call names and act elitist. Thanks for nothing...

Galaxy80 said:
I'm done defending myself against people who just want to call names and act elitist. Thanks for nothing...
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You aren't helping yourself at all. Honestly, you sound as though you're trolling for attention. If you're having 3G connectivity problems (amongst others) where there were none before, then you might have a hardware issue. If you're truly having this many problems with your particular device, exchange the phone. If you aren't willing to do that for whatever reason, you might want to stop posting.
And FWIW, CM7 is solid and is easily the smoothest and most stable ROM that I've had on my DX...including stock. Once you exchange your phone, give it a shot.

Galaxy80 said:
It's sad that you're all resorting to name calling. I worked for Cingular for about 3 years as well doing customer service in a call center. I'm a CNC machinist and program them to cut parts. The last thing I am is an idiot. I'm done defending myself against people who just want to call names and act elitist. Thanks for nothing...
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Maybe you should just stick with g codes then.
But no really your phone might just be the issue. Try a fresh sbf and then load on cm7. CM7 is more stable then most of the roms out there for dx. If you still have issue sbf back to stock and ask to have it replaced. Claim it reboots every so often for no reason. They will exchange it on that issue alone.

openbox9 said:
You aren't helping yourself at all. Honestly, you sound as though you're trolling for attention. If you're having 3G connectivity problems (amongst others) where there were none before, then you might have a hardware issue. If you're truly having this many problems with your particular device, exchange the phone. If you aren't willing to do that for whatever reason, you might want to stop posting.
And FWIW, CM7 is solid and is easily the smoothest and most stable ROM that I've had on my DX...including stock. Once you exchange your phone, give it a shot.
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Honestly, I don't need attention from anyone. I was just pissed off and needed to vent. The connectivity problems were Liberty, because once I flashed back to prerooted GB, I was able to connect again. The 3g symbol was up on the screen, but the upload and download arrows weren't flashing at all. Like I said, I can deal with a lot of bull**** before the frustration becomes too much. I've dealt with issues in the past and didn't say anything about it. My phone will work great for about a month or two and then the issues start. Thank you for letting me know that CM7 is now stable enough to use. I wanted to switch over to it because of all of the great things I've heard about the rom, but saw that at the beginning there were a lot of issues with it, so I decided to wait until they worked out the kinks. I think I will start looking for the file and see about flashing over to try it out.. Thanks again..

tombug said:
Maybe you should just stick with g codes then.
But no really you phone might just be the issue. Try a fresh sbf and then load on cm7. CM7 is more stable then most of the roms out there for dx. If you still have issue sbf back to stock and ask to have it replace. Claim it reboots every so often for no reason. They will exchange it on that issue alone.
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Thanks. I'm still learning G-code, but I'm proficient in Mazatrol. I ran Mazak lathes for about 4 years, but recently started working at a shop running Haas machines. G-code isn't too hard to leran coming from Mazak. I think I will take your advice and SBF back to Froyo, install the prerooted GB, then flash CM7. I just did all of this night before last, but I guess a fresh sbf after going from Liberty back to GB wouldn't be a bad idea. Some of the problems I've had is with bugs in the files. I've dealt with corrupted files a few times in the past, and it's really frustrating to get that far only to have to sbf and start all over again. Every time I flash or sbf, I always wipe data/cache 4-5 times before booting up normally..

I could exchange the phone, but I would probably end up with a refurbished phone, only to have the same issues again. Can any of you honestly tell me that your phone never freezes or reboots???

Random reboots No matter the ROM/Kernel set up

I've been waiting a month to ask for help cause i'm stubborn and wanted to fix it on my own, but now i'm over it and accept the fact i need help haha. Basically, I've had this evo running CM7 and Destroyer with savage-zen kernels since january, i updated CM7 from a nightly to a RC and ever since i've been getting random reboots, i've tried everything, restoring my original nandroid, running stock RUU's and a combo of a million different roms and kernels with no luck, also updated radio/prl/NV. I've exhausted my resources now and dont know what else too try, anyone have any suggestions?

TimidRat said:
I've been waiting a month to ask for help cause i'm stubborn and wanted to fix it on my own, but now i'm over it and accept the fact i need help haha. Basically, I've had this evo running CM7 and Destroyer with savage-zen kernels since january, i updated CM7 from a nightly to a RC and ever since i've been getting random reboots, i've tried everything, restoring my original nandroid, running stock RUU's and a combo of a million different roms and kernels with no luck, also updated radio/prl/NV. I've exhausted my resources now and dont know what else too try, anyone have any suggestions?
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So completely unrooted/returned to stock it STILL random reboots?
If so, sounds like a hardware related issue.

Yeah went all the way back to unrooted s-on, I was starting to think it was hardware related, thanks mattykins

I can confirm that this is a hardware issue. My first EVO had the exact same problem you had, and continued to get worse and worse to the point where it would cycle 10 times before actually staying on for a little bit.
I called Sprint and told them that I thought my phone was defective, and when I explained the problem they said it was a known issue and that it would be replaced free of charge.
A friend of mine is actually dealing with this very thing right now and he said that Sprint is now shuffling people off to HTC for defective phone replacements. If you are within 1 year of buying the phone it should be free, as per the manufacturer's warranty.

I also had this happen and got it replaced. Now I'm without root but at least my phone works. It's definitely hardware related.
Sent from my PC36100 using XDA App

I had the same problem, no matter the rom or kernel, it would reboot and get stuck in bootloop. I finally gave in and went to sprint, turned out it was something with the hardware that would heat up my battery and then when it got to a certain temperature it would cause it to reboot. Definitely take it into sprint.
Sent from my PC36100 using XDA App

Thanks everyone, but if I take it to Sprint I have the feeling ill still have to pay 100 cause the screen has a crack across the bottom.

TimidRat said:
Thanks everyone, but if I take it to Sprint I have the feeling ill still have to pay 100 cause the screen has a crack across the bottom.
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Try anyway.
Technically you would win legally because the crack has nothing to do with the issue you're having thus the warranty is valid.
(Although I guess they could claim you must have dropped it and that could have damaged something internal)
But the worst case scenario is they say you have to pay the $100 to get a new one and if you don't you still have your phone.
The best case, they fix or replace it.
Either way, its worth a shot.

Turning in my Shift on Saturday for repair/replacement. Should I revert to stock?

I've been having a problem with my hardware keyboard for a while. When the keyboard is fully closed the software recognizes it as open. I'm currently running MikShifted-G and want to know if you guys think I should revert to stock or not before I take it to the repair store. Considering it's a hardware problem I figured I may not need to...
Sent from my PG06100 using Tapatalk

I would just to be on the safe side. Sprint may not cover it under TEP if you don't.
Sorry...I assume you're with Sprint.

Oh crap. I should probably do this.

If you're getting it repaired at a sprint store, I doubt they care. If you're actually going to send it in to Sprint, then definitely.

I just created a flashable PG06IMG.zip that you can use to RUU to 2.2 easily via fastboot. Will post the link/create a thread shortly.

VICODAN said:
I just created a flashable PG06IMG.zip that you can use to RUU to 2.2 easily via fastboot. Will post the link/create a thread shortly.
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Click to collapse
The one that Newkidd created and posted in Development months ago?

I would definatley RUU back to stock. Never know when your going to get a GunHo Sprint Employee

So I just got back from the sprint store and they refused to repair it. You might have to go through Asurion. They don't stock many Shift parts. Just a heads up.

VICODAN said:
So I just got back from the sprint store and they refused to repair it. You might have to go through Asurion. They don't stock many Shift parts. Just a heads up.
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Some Sprint stores will repair it for a fee if you buy the parts yourself (at the same time you can probably do it yourself). You can usually go on ebay and find the parts that you need.

VICODAN said:
So I just got back from the sprint store and they refused to repair it. You might have to go through Asurion. They don't stock many Shift parts. Just a heads up.
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He's got a hardware issue. They should fix it for him or replace it. You falling on yours is kinda a different issue

jesusice said:
He's got a hardware issue. They should fix it for him or replace it. You falling on yours is kinda a different issue
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Lmao, Nice

Man and I went through all of that crap to get RUU'd to Froyo and then rerooting it was a bigger pain than the first time.
z4root crashed on me and I thought I would have to RUU again for a second. Luckily I was able to get Visionary on it and restore my nandroid of cm7. It made me kinda miss sense.. for a minute or two. Bleh. I think I have to upgrade my radios again. 1st world problems dawg.
Sent from my brick

VICODAN said:
Man and I went through all of that crap to get RUU'd to Froyo and then rerooting it was a bigger pain than the first time.
z4root crashed on me and I thought I would have to RUU again for a second. Luckily I was able to get Visionary on it and restore my nandroid of cm7. It made me kinda miss sense.. for a minute or two. Bleh. I think I have to upgrade my radios again. 1st world problems dawg.
Sent from my brick
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omfg...this whole process is a "process". Vicodan you were right when you hinted that it was a hardware issue.
I flashed back to stock
took the shift to sprint yesterday
got a replacement today
downgraded and
perm rooted
I just got done updating the radios
flashing sense to update the profile and prl like you recommended
flashing cm7 nightlie & gapps
flashing scarykernel
restoring apps with t backup

kendotelie said:
omfg...this whole process is a "process". Vicodan you were right when you hinted that it was a hardware issue.
I flashed back to stock
took the shift to sprint yesterday
got a replacement today
downgraded and
perm rooted
I just got done updating the radios
flashing sense to update the profile and prl like you recommended
flashing cm7 nightlie & gapps
flashing scarykernel
restoring apps with t backup
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Click to collapse
Glad to help.

Thanks for the feedback guys!

Personally I like footballs ruu. But I'm sure the newkidd's is simular. Please we don't need more ruu threads.
Sent from my PG06100 using xda premium