Acer registration - Acer Iconia A500

Hello people, I am wondering if anyone knows for sure if one needs to run the Acer registration app in order to receive OTA updates. If not needed, is there any real benefit of registering?

sensei22 said:
Hello people, I am wondering if anyone knows for sure if one needs to run the Acer registration app in order to receive OTA updates. If not needed, is there any real benefit of registering?
Click to expand...
Click to collapse
AFAIK the two aren't linked, as I asked this very question to an Acer tech one day early on my first Acer A500. He stated that registration is not dependant on updates, nor vice versa. If he knew what he was talking about, I cannot say, but for what it's worth, that's the answer I got

I registered and haven't had any ota updates. Bought my tab 3 days ago.
Sent from my SCH-I500 using XDA App

sensei22 said:
Hello people, I am wondering if anyone knows for sure if one needs to run the Acer registration app in order to receive OTA updates. If not needed, is there any real benefit of registering?
Click to expand...
Click to collapse
They are neither related nor dependent.
Registering just makes it easier for you to get support for the device as far as contacting them through chat or phone and the typical stuff like dealing with any warranty issues.

Thanks to all the people who took some time to reply to my question, you all have been really helpful

Related

HTC support response to installing 3.26.651.3!!

From HTC support-
On Friday, Engadget posted an article telling users how to download and install an unofficial version of software that was found on one of our R&D servers. We pulled server offline within an hour or so of finding out about the issue, with the wrong software (anything other than 1.47.x.x) FOTA updates won’t work for you. Most likely you are on version 3.26.651.3, which is the version that got leaked. If you do have this software , Sprint has requested that we send you to a Sprint service center. There they will be rolled back to software 1.47.x.x. and FOTA will work from there. With the software versions other than 1.47.x.x to go to a Sprint Service Center. The Service Center has special tools that will allow them to help you.
Tools?!?
I have been to 2 Sprint service centers; 1 didn't know what I was talking about and the other attempted to rollback but it failed...as expected right??
I have contacted HTC about this and have yet to hear anything back...
Has anyone heard something similar?
Edit: misread...sorry
Somebody needs to leak this "tool#
Sent from my PC36100 using XDA App
SharkUW said:
Somebody needs to leak this "tool#
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Ditto
10char
Actually this is great that they broke ota so least u will not unroot by mistake
Sent from my EVO using XDA App
I wonder what there response will be.
So they can role it back but we can't. has to be a way. even if we did a full install of 1.47. I am sure someone around here can find a way to help us. I hate dealing with my sprint store.
Just took mine in. Guy said he received an email from HTC the other day and it would take about an hour to roll it back. Ill ask him what he used when i pick it up. That is if it worked!
I am going to head to a sprint store later today to do this, and find out if root will work afterwards.
Also can we get a link to this post?
I bet a lot of people here would be interested in the method they are using to "roll back".
blkout01 said:
I bet a lot of people here would be interested in the method they are using to "roll back".
Click to expand...
Click to collapse
I also bet there is a Sprint Store employee on XDA that could shed some light on this.
I was at a sprint service center yesterday and they just ordered me a new evo which will be in in a few days. Never mentioned they could roll back the software. In fact he didn't even say anything to me about having superuser on my phone. With me being an android newbie I didn't know ihad to remove it before applying the ota update so now its stuck on it since I can't root now.
Sent from my EVO
Does anyone have a link to where this was stated by sprint?
zackhow said:
Does anyone have a link to where this was stated by sprint?
Click to expand...
Click to collapse
I have not seen anything publicly that states this, however, I am only relaying what was sent to me from HTC support.
I hope they are right since I have no issues with my phone and would hate to replace it over something "simple"...
GTK
Called Sprint who referred me to a service center who had no idea what I'm talking about. Maybe the only way out of this is to root and load a froyo ROM?
I don't get it - what did the leaked update break that can't be fixed by updating to the root-safe OTA release?
I agree, I'd wait for an XDA developer Sprint won't know nothing.
sjwaste said:
I don't get it - what did the leaked update break that can't be fixed by updating to the root-safe OTA release?
Click to expand...
Click to collapse
People that were not rooted and updated to the leaked ota can't update to the final build because the ota expects to patch up a 1.47 rom on the phone. Obviously it can't do that if the rom on the phone is not 1.47
Last Updated: Aug 04, 2010
Just like your computer, your phone's software needs to be updated periodically to make sure you have all the latest fixes and enhancements to keep it running at optimal performance. Follow the steps below to check your current version and perform any needed updates.
Version History
Current Version: 3.26.651.3
from the sprint website so i doubt they can update to.6
I am sure HTC will post something on their twitter account. They have already stated they are working on a fix. I think the OP was told to take it to a repair center because they may still be working on a software fix or OTA fix for this.

Gps and lag update scheduled for September 20th.

FYI, I'm a T-Mobile employee and just received a mass email from my DM who was emailed from our Samsung Senior Territory Manager about the maintenance fix for the Vibrant. It's scheduled to roll out on the 20th.
As most know, there is an update coming to fix numerous issues effecting GPS, Google maps, Outlook, lagging and freezing, etc. This will be that update.
Sent from my SGH-T959 using XDA App
Awesome. I'm sure you will be mocked and etc just cause that's how this forum works, but I'd say it sounds like that would be on time and feasible. Ill believe it.... lets keep hoping.
I wonder if the leaked Rom floating around on Samsungs website is the fixed Rom?
If thats the case then its a patch fix and no mention of 2.2 huh?
kizer said:
I wonder if the leaked Rom floating around on Samsungs website is the fixed Rom?
If thats the case then its a patch fix and no mention of 2.2 huh?
Click to expand...
Click to collapse
I bet it is, just a quick patch. 2.2 will be mid next month I'm guessing. I bet the leaked rom is it, or very close too.....
And as a reminder to everyone, just because you pick up your phone in the morning and you have a nice dialog stating that tmo wants to push you an update, don't get excited yet. Don't install it until you have read from the devs here that it safe to do so. Remember, with the G1, some of the later updates made it harder to root and whatnot. The devs here will have answers very quickly (often within hours), so here is one place where you do NOT want to be the very first person with the update.
I'm just sayin'
Skip
smashpunks: where do you come up with such a guess? nothing indicates they have/havent started with the update, how far along they are, if they ironed the bugs, or anything. lol people like you are funny.
mrgibbage: you cant stop that, if and when an update is released, who knows if it will break root. if it does people will flash and an influx of "how do i root ota" will begin. even with a sticky readin "no root for ota"
The way it worked on the G1, was sure, the update was released. But not everyone "gets it" at the same time. You would get a notice on your phone that a new update was ready to install. But you did not have to install it. You could cancel it (or maybe you had to reboot your phone). In any case, you do not have to take the update when they push it.
Maybe things are different on this phone, but it seems to me it would be a safety hazard if they "forced" you to update when they say. Think how much it would suck if you needed to call 911, and you go to grab your phone and it said "standby while we take control of your phone for the next fifteen minutes".
I'm not worried about it. 89% chance of it being the one we have leaked out now which roots the same exact way. I don't know why people refuse to flash it if they can. It's really good and I don't feel the slightest need to work my nerves with something that doesn't work right like most or nearly all of the roms in the development section. Stock+Root+Bloatware apps removed=waytogo.
AuraspeeD said:
FYI, I'm a T-Mobile employee and just received a mass email from my DM who was emailed from our Samsung Senior Territory Manager about the maintenance fix for the Vibrant. It's scheduled to roll out on the 20th.
As most know, there is an update coming to fix numerous issues effecting GPS, Google maps, Outlook, lagging and freezing, etc. This will be that update.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
thats good to hear and what about 2.2?
I didnt flash the leaked rom outa paranoia. Firstly we dont know if it really is an official update or not and secondly how are we sure the people who leaked the rom didnt embed some sort of backdoor or malicious content in it?
Did i mention i am paranoid?
DarkAgent said:
I didnt flash the leaked rom outa paranoia. Firstly we dont know if it really is an official update or not and secondly how are we sure the people who leaked the rom didnt embed some sort of backdoor or malicious content in it?
Did i mention i am paranoid?
Click to expand...
Click to collapse
How do you know that your phone isn't picking up on your every sound?
Nice to have a date. Given the proximity of the release, I agree that there's a good chance that the leaked rom is exactly the same update that's going to be pushed.
I'll be happy as long as it gets fixed by December 12th, 2012.
I would like to be able to use my GPS before the colonization begins.
lincoln131 said:
I'll be happy as long as it gets fixed by December 12th, 2012.
I would like to be able to use my GPS before the colonization begins.
Click to expand...
Click to collapse
Hahaha! Nice!
Sent from my SGH-T959 using XDA App
heygrl said:
How do you know that your phone isn't picking up on your every sound?
Click to expand...
Click to collapse
That's right - they're always listening! They know we're rooting.....N **** like that
DarkAgent said:
I didnt flash the leaked rom outa paranoia. Firstly we dont know if it really is an official update or not and secondly how are we sure the people who leaked the rom didnt embed some sort of backdoor or malicious content in it?
Did i mention i am paranoid?
Click to expand...
Click to collapse
True, they probably uploaded an app that gives you AIDS too.
quick question. How do you know about this when no one else who works for tmobile even the android dept have no clue about the fix or any update for the vibrant.
flameinthefire said:
quick question. How do you know about this when no one else who works for tmobile even the android dept have no clue about the fix or any update for the vibrant.
Click to expand...
Click to collapse
I'm guessing because he is a member here and actually tinkers with his phone opposed to some of the other Employees that are straight out of high school that have their job there so they can have enough money to buy the newest "Halo Reach Game"
There are those that want to know and then there are those that walk around like sheep. I know things where I work that others do not know simply because I ask the correct people when I need/want to know.
Plust unless I'm blind he said an email was just sent out addressing the topic.
Lets see some employement verification. Whats more, a copy of the message with the information you are claiming. Then maybe ill buy it. Otherwise its not true.
Sent from my SGH-T959 using XDA App
NoDataFound said:
Lets see some employement verification. Whats more, a copy of the message with the information you are claiming. Then maybe ill buy it. Otherwise its not true.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
indeed!!!!

Exchange Policy mods

Hi All,
just got myself a galaxy tab from Tesco's in the UK. Only popped out for a new paper and came home ~£470 poorer. Just need to break the news to my darling wife. Massively impressed with the tab, I do a lot of email & browsing on my htc desire so moving to a screen with 3 x the real estate is fantastic. The samsung apps also look pretty good (although haven't spent time playing).
Anyway, I'd stop rambling and ask the question.
Has anyone patched the Samsung equivalent of Email.apk yet to ignore the exchanges policies pushed down from the server? I want to side step the crazy password policies my company enforce (and replace with a pattern lock like on my desire)? Would love to install (as soon as I've read up on the rooting process!)
Please lets not get into a discussion of the rights and wrongs of doing this, we're not bill-jobsian WP7-iOS so I'd rather stick to technicalities rather than moralities ;-)
Many thanks
Matt
I also wait for the fix since a few days. But it seems that there are not so many affected users out there which have an Exchange 2010 SP1 in use.
I wrote already a mail to Samsung. I asked if they know the problem and are working on a solution. The answer was short: "we don't give support for Exchange"... Maybe they haven't understood the problem... I hope...
I already plan to hack it myself... Currently I use a 3rd party tool for Exchange Data... But it sucks that something like this is necessary. IMHO
Sent from my GT-P1000 using XDA App
It has nothing to do with the passwords, it is an EAS/Provision Problem for Android which is fixed in 2.2.1 and the funny thing is that my Galaxy S is working fine with the same Exchange, but the Tab is not, as i heard Sprint fixed that somehow.
I m really hoping for a solution too.
sanderh said:
I m really hoping for a solution too.
Click to expand...
Click to collapse
JM6 kills the probem.
saintxseiya said:
JM6 kills the probem.
Click to expand...
Click to collapse
nop, not for me.

New Release end of July

I've been in close contact via email with Acer and reporting all the problems and so on.
And now the latest email I got was saying they are not sure about the exact date of release but that it will definately be in the end of july. But they did not state what issues they would fix.
Just sharing some info.
Cheers!
Thanks for sharing.
the information my contact gave me was very blurry...
something about 3.2 and A100.
also about the Iconia Smart
Thanks to the Senior Members
Thanks to the senior members from a newbie for staying on top of 3.1 release of honeycomb for the A500. It's very fustrating not knowing when the release is coming out and not getting squat from Acer for information. I've only had my Iconia for 6 weeks and I'm holding out paying any money for Apps or rooting my tablet until the new version comes out but my patience is wearing out. Do you think that's the right strategy.
Why hold out on buying apps? Anything you buy now isn't going to suddenly stop working with 3.1...
Same goes for rooting, really. It's an easy process to undo, and 3.1 is already out and rooted, there's just an unconfirmed rumour that it has been temporarily withdrawn.
And besides that, even after a hard reset you can still download your previously bought apps without having to pay for them again. Google knows how to remember what you bought
And you need to root to create a system backup. My device for example updated to a "dud" - a firmware that was withdrawn and couldn't update further. Had to flash the right update.zip upgrade to be able to get 3.1.
Bec07 said:
And you need to root to create a system backup. My device for example updated to a "dud" - a firmware that was withdrawn and couldn't update further. Had to flash the right update.zip upgrade to be able to get 3.1.
Click to expand...
Click to collapse
I think it's the same case for me. I had a nandroid backup of my official firmware before going custom. Sad to say, it seems that the OTA update I had was a dud like yours. It updated to Acer_A500_1.126.03_COM_GEN1 and I was unable to get any updates.
Constant negative responnses
FloatingFatMan said:
Why hold out on buying apps? Anything you buy now isn't going to suddenly stop working with 3.1...
Same goes for rooting, really. It's an easy process to undo, and 3.1 is already out and rooted, there's just an unconfirmed rumour that it has been temporarily withdrawn.
Click to expand...
Click to collapse
Really.. uncomfirmed rumour that t has been temporarily withdrawn? Is that why I can no longer get it? I read your posts and so often they flame.. Just like the rumour of global warming right?
lanisan said:
Really.. uncomfirmed rumour that t has been temporarily withdrawn? Is that why I can no longer get it? I read your posts and so often they flame.. Just like the rumour of global warming right?
Click to expand...
Click to collapse
Huh? What the f--- are you talking about? I'm not flaming anyone, just telling the OP there's zero need to wait regarding buying apps from the market.
Get back under your bridge, troll.
Im thinking Acer is trying to conserve resources. Instead of working thruball the bugs are waiting for Google's release.then making there adjustments. And pushing big releases instead of a bunch of minor releases.and I think it might be best for everyone in the long run.less fragmentation with all the small updates
Again my openion only
So, basically, August.
I predict I'll get my update the 2nd week of - or later.
My Iconia updated without issue on the 9th. And aside from doing the double restet button to fix wifi, I've been enjoying all the new features and speed (the screen scrolling/swiping finally matches the rest and pricier other HC tablets).
As for the end of July date you posted, I think it might be HC 3.2 after reading this-
http://gizmodo.com/5820527/your-android-tablet-just-got-better-whats-new-in-android-32
jacobras said:
And besides that, even after a hard reset you can still download your previously bought apps without having to pay for them again. Google knows how to remember what you bought
Click to expand...
Click to collapse
awesome.. I did not know that. Since we're on the subject of buying Apps I read on another post that some clown took apps and added some malware and a root kit to hack your system. I guess he got caught when someone noticed the new version wasn't being sold by the original developer or something like that. Anyway since I'm not that saavy yet is there a way to make sure I'm buying something that's clean.
FloatingFatMan said:
Why hold out on buying apps? Anything you buy now isn't going to suddenly stop working with 3.1...
Same goes for rooting, really. It's an easy process to undo, and 3.1 is already out and rooted, there's just an unconfirmed rumour that it has been temporarily withdrawn.
Click to expand...
Click to collapse
Alrighty then... I guess I'll go back to the threads on rooting and give it a shot. Since I've got some droid heads here I can ask another dumb question. Once I root this puppy is there a way to get a terminal window to run some linux-like commands or am I out to lunch on that
paulmceh said:
Alrighty then... I guess I'll go back to the threads on rooting and give it a shot. Since I've got some droid heads here I can ask another dumb question. Once I root this puppy is there a way to get a terminal window to run some linux-like commands or am I out to lunch on that
Click to expand...
Click to collapse
Terminal emulator, I think that's it...In the market.
I've a question, do providers have to get extra bandwidth to push out updates, and could that be a factor why some of them might do it in batches so they don't have to pay up for extra bandwidth? Acer reps saying that the update may arrive in a week or two doesn't make sense when some have received their updates already even two successive builds in some cases :/

3.2 update in Toronto

version 7.006.01 available....
downloading as we speak... can't wait to start playing
I got an hour ago. So far it seems to play smoother video but I haven't really had a chance to test drive
Sent from my A500 using xda premium
Anyone tried Netflix yet?
jeelo said:
version 7.006.01 available....
downloading as we speak... can't wait to start playing
Click to expand...
Click to collapse
Don't get too excited. You can't root 3.2 yet.
I got the update this morning in Vancouver. If there is no root by the end of the weekend (I don't have my hopes up), then I'm downgrading. I need ad-hoc to work.
Got it last night in Nova Scotia.
pacificwing said:
Don't get too excited. You can't root 3.2 yet.
I got the update this morning in Vancouver. If there is no root by the end of the weekend (I don't have my hopes up), then I'm downgrading. I need ad-hoc to work.
Click to expand...
Click to collapse
Unfortunately I am not currently aware of a way to downgrade. trying to flash a lower version appears to leave the tablet unbootable. (otherwise I would be back on 3.1 until root for 3.2 appears)
ve6rah said:
Unfortunately I am not currently aware of a way to downgrade. trying to flash a lower version appears to leave the tablet unbootable. (otherwise I would be back on 3.1 until root for 3.2 appears)
Click to expand...
Click to collapse
Well hopefully someone will figure something out... otherwise its easier to upgrade keeping root than to upgrade and try and re-establish root.
ezterry said:
Well hopefully someone will figure something out... otherwise its easier to upgrade keeping root than to upgrade and try and re-establish root.
Click to expand...
Click to collapse
Unfortunately it's too late for that for many of us...
When I upgraded I realized root may not work, but I always figured if it didn't I'd simply downgrade again and be ok... I never imagined that the downgrade wouldn't be possible either.
As my girlfriend said when I described it to her "who do they think they are? don't they know that you already paid for the device, it's not theirs anymore, why do they think they can still tell you what you can and can't do on it?" (Unfortunately I am not currently aware of any large technology company who believes that they actually sell you a device, they all think you merely rent it from them)
ve6rah said:
Unfortunately it's too late for that for many of us...
When I upgraded I realized root may not work, but I always figured if it didn't I'd simply downgrade again and be ok... I never imagined that the downgrade wouldn't be possible either.
As my girlfriend said when I described it to her "who do they think they are? don't they know that you already paid for the device, it's not theirs anymore, why do they think they can still tell you what you can and can't do on it?" (Unfortunately I am not currently aware of any large technology company who believes that they actually sell you a device, they all think you merely rent it from them)
Click to expand...
Click to collapse
I'm in the same boat. Acer has always been pretty flexible, so I just assumed I'd be able to downgrade. Now I'm stuck.
This could likely be my last Acer product. Not that that carries any weight, considering how many returns they had on the initial run of the A500, which didn't appear to bother them that much. (Have you tried the new A500's, or the refurbs? The GPS actually works!)
I understand that they don't want us mucking around with these types of things, in order to keep themselves from getting flooded with warranty and service calls from the idiots who bricked their tablet, but they often adopt the wrong attitude. It's like some irrational need to police what people do with a product, after they bought and paid for it. I'm not sure why consumer electronics differ from any other purchased property (cars, houses, appliances, etc). I wish they would understand that they do not still own my tablet.
Then again, we did choose to install the update. It wasn't exactly forced on us. So maybe we're the idiots.
-PW
Every android device I had was not able to be downgraded. Not just acer. Ask the people who upgraded their EVO 4G to gingerbread. If your expecting to root you should always way until their is a rooted ROM available and never accept ota
Sent from my PG86100 using Tapatalk
Why is the US version always the last one to get the update? On .13 and none yet :-\
Sent from my A500 using XDA Premium App
I am happy that the new update seems to have made things smoother, but I am still getting the odd crash from apps like Dolpin Browser which is highly annoying, especially when I am in the middle of typing somthing big and then it FC's on me and I lose everything.
was in update loop
Dunno if this happened to anyone else. The tablet kept downloading the update and failing. I downloaded 3.2 update at least 8 times. The solution was to reset the tablet and then apply the update.
I've read its likely due to incompatible apps.
I'm happily on 3.2 now.
Does someone have the link to Acer for this update? If so please post the link.
Thanks
stevdes said:
Does someone have the link to Acer for this update? If so please post the link.
Click to expand...
Click to collapse
No link, however a couple of us captured the update as it came in to our tablets, and have you can find the files here
A couple things.
I am still on 3.1 but this is because i patched for Netflix.
Now the device thinks it's a Xoom on 3.2 (which it is not, as we all know).
First question is has anyone tried Netflix with the update?
I'll search for it but does anyone have the original file that the netflix patch replaced?
I can't remember what it's called so it's difficult to search for it
Hmmm sounds like ill stay on 3.1
Sent from the bridge of the USS Enterprise using LT.Com Worf

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