Touch Screen Issues (Sporadic but REALLY bad) - EVO Shift 4G General

My fiance's Evo Shift has sporadic problems with the touch screen. We can't replicate it on demand so the Sprint techs refuse to believe it's actually broken (we've been in 3-4 times).
Basically, it will just go crazy sometimes. We can literally set the phone down and watch her notifications bar jump up and down all over the screen. Her contacts will open and it will start calling people, disconnect the call, then call someone else...all on it's own.
It's as if it becomes hypersensitive and registers touches that aren't there. It's in a completely random fashion but makes the phone unusable for a good amount of time. Sprint forced her to the 2.3.3 update so I can't root it, though I'm not sure I'd want to anyway in case I found a tech who actually knew what the hell they were doing (very rare with Sprint in this area, at least.)
Any ideas on what's causing it? I am convinced it's hardware but Sprint won't replace the phone because it happens to sporadically. Could it be software? Is there a screen calibration tool I can use without being root?

Go into menu-settings-Language & Keyboard-Touch Input settings-Text input-Calibration tool. Folow the prompts. May or may not help.

If they won't fix it in the store and prboy's suggestion doesn't work you should call Sprint and talk to someone. They aren't doing their job otherwise. You shouldn't have to deal with a phone that isn't working properly. It would be different if you were trying to get a free upgrade to an EVO 3D or trying to replace a beat up phone for free or something which it doesn't sound like you are doing. Mentioning you have heard good things about the competition will usually seal the deal if it comes down to it as well.
Car dealerships do this too and it really pisses me off. It can really be hard to diagnose an intermittent problem and they blow you off because of it. They should give you the benefit of the doubt and switch out your phone. Why would you be there if you weren't having issues.

The calibration prboy suggested doesnt sound like itll work because thats only for the htc ime keyboard.
You said it happened on 2.2 then sprint told you to upgrade to the 2.3.3 OTA update and it still has problems?

Yes, that's exactly what happened. FIRST they told me it was the app Lookout that was causing the problem...that they had an internal memo from Sprint saying it was malware and to delete it. They refused to even look at the phone further until we removed Lookout from her device. Then they sent us home and told us to download the 2.3 update and it would fix the issue.
It didn't and that Sprint tech REALLY made me want to punch him in the face. Incredibly condescending.

ZachSka87 said:
Yes, that's exactly what happened. FIRST they told me it was the app Lookout that was causing the problem...that they had an internal memo from Sprint saying it was malware and to delete it. They refused to even look at the phone further until we removed Lookout from her device. Then they sent us home and told us to download the 2.3 update and it would fix the issue.
It didn't and that Sprint tech REALLY made me want to punch him in the face. Incredibly condescending.
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Click to collapse
Well first off lookout security protects you from the very thing they said it is so dont listen to that.
If it is happening on both updates then it probably is not Software that is the problem.
Is there alot of times where you press something and it doesnt work and you keeps touching it? maybe it is finally registering those touches after you leave it be and thats why. it reads those touch inputs all at once and performs them

I suppose it could be that, but how could we stop that from happening? Stop them from 'queuing' up in such a manner?

notsointeresting said:
The calibration prboy suggested doesnt sound like itll work because thats only for the htc ime keyboard.
You said it happened on 2.2 then sprint told you to upgrade to the 2.3.3 OTA update and it still has problems?
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Click to collapse
It also calibrates the finger touch response for the screen. To the individual using it, we all press the screen differently.
notsointeresting said:
If it is happening on both updates then it probably is not Software that is the problem.
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Click to collapse
Agreeded. As long as it happens even before you install any apps. Like right after a just doing a phone reset back to factory.

If its because its responding to finger touches at a later time then that usually is a problem with the hardware like the processor. Since it sounds like a hardware issue i can only suggest take it to sprint and show them the problem

I had the same problem with my first shift just call them talk to the tech. dep. Tell them your problem and the will set you up with a new phone they did it for me. But it does sound like what happened with my old one.
Sent from my PG06100 using XDA App

Earlier hardware builds of the shift had problems like mine would overheat like crazy
Hardware 0003 and any lower
i got a new one with hardware version 0004 and ive been fine since

Happened to me, eventually the whole screen will stop taking touch commands. I got a refurb from sprint for 30$.

NinjaMan691 said:
Happened to me, eventually the whole screen will stop taking touch commands. I got a refurb from sprint for 30$.
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Click to collapse
that sucks i swore to myself ill never get a refurb smartphone because with my luck it wouldnt be in "like new" condition

Related

Goodbye Galaxy S

I have finally sold my galaxy s i9000 today....
After about 3 weeks of using the device and having all the problems with the phone i decided to sell it.... although the decision was an easy one because it was easy to sell the phone at a profit since actually there are high demand for the phone and limited supply.... i guess most people still dont know about all the problems that this phone has.....
at my age, 36, i dont wish to spend too much time trying to fix the phone like applying rom, fixes, firmware etc.... i just want a smartphone that works well out of the box....
so after so many problems i experience using the phone i decided to sell it....
problems i faced:
- GPS very inaccurate and sometimes cannot lock signals and shows me in different country.... not to mention it cannot track continuously....
- Phone hangs when i am in a conversation and another caller comes in....
- quite frequent lags that sometimes can only be fixed by restarting the phone
- email apps takes long time to load the contents
- GSM signal quite erratic, phone must be held certain way to avoid drop in signals.... just like iphone 4 but maybe not as severe.... i am not sure....but it bothers me because i can see the signal dropping 2-3 bars when i hold it certain way
-keyboard which i just cannot get accustomed to, i dont know if its a problem of the touch screen sensor which is not precised or because of the size of the device that is a bit too wide....but the bottom line is that i find myself making lots of typing mistakes when using it one handedly
- overall samsung touchwiz quirks and the widgets are not to my liking....
- firmware fix update for my asia pacific region doesnt seem to come along fast enough... i only see one update which is the one thats giving me all the problems mentioned above..... but i see the european firmware gets update very frequently.....this makes me mad.... but the bad thing is that even the european updates seems to be still having most of the problems, especially the gps problem....
so after thinking thinking thinking... i sold it.... and i sold it after only 30 minutes of posting my advertisement in internet....
i just thought i'd share my experience......
youre the first people who dissapoint about this phone AFAIK
so how much did u sell this phone?just wanna know
I don't have any of those problems, neither do a lot of other people. Still on the stock ROM, no tweeking, nothing.
You should have asked for a replacement phone first before getting rid of it. By the looks of it there's a dodgy batch of them.
strange thing is we all want the best but its never good enough, I mean if any phone comes out and all is great people still want more and ways to better it, its human nature I guess and yes its a pain now and then but the strange thing is there is also a joy/kick out of things like roms, to get these small/big changes and play around with them, its true we can all say that it should come out and be 100% of what people paid for but......well never going to happen, and where would the fun be if it did lol
GPS I see people on about this, where I live it (north uk)tracks me from 20 meters to 2 meters (down to speed)
Tachikoma_kun said:
I don't have any of those problems, neither do a lot of other people. Still on the stock ROM, no tweeking, nothing.
You should have asked for a replacement phone first before getting rid of it. By the looks of it there's a dodgy batch of them.
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Click to collapse
Are you saying you never experience *ANY* lag on your phone? This sounds very strange to me, as the lag problems seem to be an inherent problem of the phone's hardware/software architecture. I can hardly believe what you are saying, or maybe you have just not used your phone intensively enough. Otherwise me and a LOT of other GS users can get ready to return their phones for a replacement.
I can understand your frustration, widjaja. The lags are very annoying, and I myself have encountered times where I got an incoming call which I simply could not answer because the phone was too busy loading the friggin' call interface. It is however clear that Samsung themselves will come with an official fix for this, and in the meantime we have the homebrew fixes. For me, this is enough reason to stick with this phone until it is fully ridded of its problems. After all, apart from the buggy annoyances, it is the most powerful Android phone out there.
widjaja74_us said:
I have finally sold my galaxy s i9000 today....
After about 3 weeks of using the device and having all the problems with the phone i decided to sell it.... although the decision was an easy one because it was easy to sell the phone at a profit since actually there are high demand for the phone and limited supply.... i guess most people still dont know about all the problems that this phone has.....
Click to expand...
Click to collapse
hey there, sorry to hear that!
this isn't meant as a response but more as a general comment on the issues you faced to compare the asian/european version (i've got the european version).
DISCLAIMER: i'm talking about my device. chime in if your experience differs from mine!
widjaja74_us said:
at my age, 36, i dont wish to spend too much time trying to fix the phone like applying rom, fixes, firmware etc.... i just want a smartphone that works well out of the box....
so after so many problems i experience using the phone i decided to sell it....
Click to expand...
Click to collapse
i hear you. although i don't get what your age has got to do with your phone but still you're right. time spent fixing things which should work out of the box is lost time. period.
widjaja74_us said:
problems i faced:
- GPS very inaccurate and sometimes cannot lock signals and shows me in different country.... not to mention it cannot track continuously....
Click to expand...
Click to collapse
my fix is immediately and as accurate as it can get with a civilian phone.
talked about the asian region gps issue with a friend yesterday and we suspected it might be something about gps being dimmed near north korea for military reasons but i guess that was just us crazy talking.
widjaja74_us said:
- Phone hangs when i am in a conversation and another caller comes in....
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Click to collapse
no hangs with concurrent calls whatsoever
widjaja74_us said:
- quite frequent lags that sometimes can only be fixed by restarting the phone
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Click to collapse
besides the lag already being discussed in another thread, i don't experience frequent lags. and even this so called lag is just a minor annoyance when compared to the performance of other android-devices or the iphone-series (at least the couple devices i got ahold of in the last years).
widjaja74_us said:
- email apps takes long time to load the contents
Click to expand...
Click to collapse
email app loading in a split second over hier (stock & gmail)
widjaja74_us said:
- GSM signal quite erratic, phone must be held certain way to avoid drop in signals.... just like iphone 4 but maybe not as severe.... i am not sure....but it bothers me because i can see the signal dropping 2-3 bars when i hold it certain way
Click to expand...
Click to collapse
i can hold my phone any way i want and have the same reception as other phones in the same area (elevator = little to no reception, top of building = great reception, subway = flaky/depends if underground/overground, etc) and with all other phones i had before.
widjaja74_us said:
-keyboard which i just cannot get accustomed to, i dont know if its a problem of the touch screen sensor which is not precised or because of the size of the device that is a bit too wide....but the bottom line is that i find myself making lots of typing mistakes when using it one handedly
Click to expand...
Click to collapse
the touchscreen sensor is perfectly calibrated and the swype-keyboard (is this the one your talking about?) is the best thing invented since touchscreens were invented. the tutorial takes 4 minutes to go through and i never want to go back now. this isn't just a productivity enhancement this is the path from "oh **** i have to answer this mail with my crappy phone keyboard" and "yeah let's write the last couple of mails on the subway then i'm home earlier".
or something like that..
widjaja74_us said:
- overall samsung touchwiz quirks and the widgets are not to my liking....
Click to expand...
Click to collapse
well there's literally hundreds of widgets to choose from and although i know you want it to work out of the box that's something you need to do for yourself as samsung can't do it right for everybody.
i'm not a huge touchwiz fan myself but it does the job (protip: LauncherPro, search for it in the market if you haven't already heard about it).
widjaja74_us said:
- firmware fix update for my asia pacific region doesnt seem to come along fast enough... i only see one update which is the one thats giving me all the problems mentioned above..... but i see the european firmware gets update very frequently.....this makes me mad.... but the bad thing is that even the european updates seems to be still having most of the problems, especially the gps problem....
Click to expand...
Click to collapse
well i'm feeling you especially with the new firmware seemingly creating more problems than it solves. but when comparing the release date of the phone with the release date of the new firmware my assessment is that samsung is on the fast side with this one. but i'm not very experienced with the company so maybe i'm just a lucky samsung-beginner
there is no official european update yet, hopefully in the coming days/weeks.
and as mentioned before i don't have the slightest issue with gps.
widjaja74_us said:
so after thinking thinking thinking... i sold it.... and i sold it after only 30 minutes of posting my advertisement in internet....
i just thought i'd share my experience......
Click to expand...
Click to collapse
again, sorry to hear that and i hope your next phone is going to satisfy your requirements!
cheers
EDIT
Samsung Galaxy S, European version, Android 2.1-update1 vanilla, non-rooted, LauncherPro
lemme guess... your gonna buy an iPhone 4? LOL
like most ppl on these sorts of threads say, most of us have had NO problems, mayb a few stalls 5-10 secs on apps.
your 36 and expect a device with this spec to be perfect.
if you want something that performs out of the box perfectly, get a nokia that only makes calls mate.
to be honest if you dont even know you can change touchwiz just by downloading an app you shouldnt have a smartphone anyway
I smell troll
Sorry to hear that. Although at times, I've felt like sending mine back when the GPS wigs out, but the rest of the phone is better than anything else out there, so I'm sitting tight and hoping/waiting for a fix.
just curious - are you in a rural area or in the city?
and with earlier phone(s) did you have strong 3G signal?
sensi_ said:
I smell troll
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Click to collapse
No disrespect to OP but... yea
No phone is perfect thats a fact. I have minor issues with my Galaxy S but there are ways around them, i know you said you didnt want to mess around with it but why did you buy an open source device with huge custom ability. I love the fact theres alternative for everything, i have custom keyboards, custom home screens, gmail email app of which i have 0 problems with the gmail account, everything loads in an instant.
I dont use GPS so i can't comment but i would have recommended a factory reset if you had these problems from day 1. it fixed a lot of peoples minor quirks.
I do get a little lag here and there but its bareable until an update comes out and from what ive been reading about the unofficial firmwares they are speeding up considerably.
wow if the SGS i9000 is bad for the OP, then he should never buy a Windows Mobile nor iphone based device as those are even more horrible. (that's exactly the reason why i moved to Android phones)
it'll probably make sense to just go back and use a normal 9 buttons cell phone to avoid any problem at all, then you'll have a cell phone that is good at what it does and not a multi purpose entertainment device with a build in cell phone.
skndd said:
Are you saying you never experience *ANY* lag on your phone? This sounds very strange to me, as the lag problems seem to be an inherent problem of the phone's hardware/software architecture. I can hardly believe what you are saying, or maybe you have just not used your phone intensively enough. Otherwise me and a LOT of other GS users can get ready to return their phones for a replacement.
Click to expand...
Click to collapse
Email - No issues, I can open an email, delete it, open another one and reply in a few seconds. I don't get the "10 seconds to delete an email" issue
GPS - Accurate to 12-odd feet, the occasional spaz out to 200 feet for a fraction of a second, but that's it
Menu - no lag issues, the odd stutter where it takes maybe 1/4 a second to show the transition animation, again, barely noticable
Apps - Other than "Zombies Live!" which is slow as hell, I don't get any unresponsive screens when apps load or quit
If you want I will make a video tomorrow. I am going to an airshow in the morning, but will make it when I get back in the evening.
Have to agree with extraordinary sluggishness despite battery pulls turning off animations etc...
Too bad...so much candy in this toy.
at my age, 36, i dont wish to spend too much time trying to fix the phone like applying rom, fixes, firmware etc.... i just want a smartphone that works well out of the box....
so after so many problems i experience using the phone i decided to sell it....
Click to expand...
Click to collapse
Out of curiosity.. XDA is a developers forum (hence the name).. Why would you hang around if you just want an out of the box experience??
Welldone widjaja, i totaly agree with u, samsung galaxy s, what a pile of crap, i got rid of mine (at times i felt like smashing the pile of crap with a hammer or throwing it out of the window) i know have a dell streak and i couldent be happier
Sent from my Dell Streak using XDA App
anything that runs Windows Mobile is a piece of crap, else i wouldn't have switched to an Android phone. That Dell Stinks, it's even bigger and more cumbersome than the HTC Athena
Widjaja you're not alone, i've experienced the exact same problems. It almost felt you were talking about my handset.
This would really be the best handset if it wasn't for the issues you have mentioned, really.
Sent from my GT-I9000 using XDA App
This guy brings up good points, products should always work flawlessly out of the box. And for your situation, not wanting to tinker, its probably best to replace your phone with something simpler (aria). On the other hand, a few software fixes that are already out address all these issues and make this phone, the best on the market.
Gl with your next cellphone purchase.

do all incredibles have grounding issues

I contacted HTC and discussed the grounding issue my phone is experiencing (screen unresponsive when ungrounded.) I asked if exchanging would fix the issue and was told all incredibles suffer from it. I would just like to confirm that people have incredibles that function when touched with only one finger on an ungrounded surface such as the arm of leather sofa.
What exactly is ungrounded?
Sent from my Incredible using XDA App
what is your phone set on when trying to use it?
If the object the phone is sitting on has more charge (and the phone is not in a case) than the object touching the screen (your finger) then it won't work. All capacitive touch screens work this way... at least, that's my understanding. I have never had the unresponsive screen issue, but my phone is also in a case.
path to earth
basically a non conductive surface (example leather couch arm). Mine doesn't even work on most wood tables unless i make a second point of contact.
I have not experienced it, and I tried on various objects after seeing videos of the problem, but it seems like it's a somewhat random problem. I think it has to do with the object having a static charge.
Are you in an very dry environment?
Edit: If you can use one, a case may help.
I'm on my second phone, both of them did it.
I just got my incredible last week, I love it but this is annoying me. The people at the store act like they have never heard of the issue and HTC said getting it replaced wouldn't help. I am considering trying the x or waiting on the fascinate, however I just want to know if and likely when i switch back, should i consider this flaw a necessary evil that goes along with owning this phone? would you say the majority of peoples phones work fine?
I've actually never had a grounding issue with my phone, though that may be because I have a case on it.
The only trouble I've had is the screen freezes when I wake it up, albeit VERY rarely. My boyfriend has the same problem, so I know it's not just me.
i hardly ever notice it. a few times i noticed it was this situation
i have the phone laying on my bed and i wake it up and try to unlock it (using the pattern lock) and it won't work or i have to try several times beacause it reads my touch as jumping around.
99.9% of the time though i'm holding the phone in my hand when i'm using it so i never notice it.
I may be wrong here, BUT. I think the 2.2 leak fixes it. i had the problem before the leak, sometimes when trying to scroll through apps or something with the phone laying on my bed it would think i'm long pausing on an app or it wouldn't scroll right. now it seems to be flawless.. only tested it for a few minutes trying to reproduce it, but still. usually it only took a few seconds to notice it.
shortbushemi said:
I may be wrong here, BUT. I think the 2.2 leak fixes it. i had the problem before the leak, sometimes when trying to scroll through apps or something with the phone laying on my bed it would think i'm long pausing on an app or it wouldn't scroll right. now it seems to be flawless.. only tested it for a few minutes trying to reproduce it, but still. usually it only took a few seconds to notice it.
Click to expand...
Click to collapse
could you test something for me since you have the leak? try a pattern lock and see how it goes.
FWIW, mine has had this issue from the start. Bugs me a little, but not enough to replace the handset.
the337 said:
could you test something for me since you have the leak? try a pattern lock and see how it goes.
Click to expand...
Click to collapse
my first incredible had the unresponsive screen, verizon replaced it and that one had it as well, I installed the leaked froyo and the problem is no longer there.
the337 said:
could you test something for me since you have the leak? try a pattern lock and see how it goes.
Click to expand...
Click to collapse
I have had the same problem you have had with both my bed and my couch. After reading the posts here I tried it and it seem that 2.2 has fixed it since I no longer have the problem. Not sure how thats possible if its a grounding issue but its fixed.
While I was unrooted, preparing to flash the leak, I went into the store and got them to exchange my phone. The new one works perfectly but i never tried the leak on the old one. I was told however, via HTC email, that it would not be fixed via update due to being a hardware issue. here is what they sent me. A stated earlier, my new phone now functions perfectly and my name isn't snoopy.
Dear snoopy
Hello snoopy, "Thank you for contacting HTC. I understand how important it is to have your HTC customized to your specifications. I am not sure which HTC device you are writing about, but there is an issue with the Androids. The touchscreen sensor is inconsistent, particularly when the phone is not grounded. Just putting a hand on the device grounds it just fine. This is a physical issue so updates will not resolve it. You do have the option to contact your provider for exchange. James, I hope I have answered your inquiry in sufficient detail. Please feel free to contact HTC at any time in the future. HTC Technical Support www.htc.com/us www.twitter.com/htc www.facebook.com/htc"
i was also told on the phone that exchanging wouldn't fix the issue, however it certainly did correct it.
spazzxb said:
While I was unrooted, preparing to flash the leak, I went into the store and got them to exchange my phone. The new one works perfectly but i never tried the leak on the old one. I was told however, via HTC email, that it would not be fixed via update due to being a hardware issue. here is what they sent me. A stated earlier, my new phone now functions perfectly and my name isn't snoopy.
Dear snoopy
Hello snoopy, "Thank you for contacting HTC. I understand how important it is to have your HTC customized to your specifications. I am not sure which HTC device you are writing about, but there is an issue with the Androids. The touchscreen sensor is inconsistent, particularly when the phone is not grounded. Just putting a hand on the device grounds it just fine. This is a physical issue so updates will not resolve it. You do have the option to contact your provider for exchange. James, I hope I have answered your inquiry in sufficient detail. Please feel free to contact HTC at any time in the future. HTC Technical Support www.htc.com/us www.twitter.com/htc www.facebook.com/htc"
i was also told on the phone that exchanging wouldn't fix the issue, however it certainly did correct it.
Click to expand...
Click to collapse
No but your name must be James ;p
Sent from my Droid using XDA App
luniz7 said:
No but your name must be James ;p
Sent from my Droid using XDA App
Click to expand...
Click to collapse
How ever did you know that?. I just removed the places with my full name, not worried about being 1 in a million people with the name James so its all good.

G2 Shut off by itself this morning and won't turn on.

Early this morning, I unplugged my G2 from the outlet before leaving to work. The damn thing just shut off and won't turn on again...
I tried the power button, the optical pad button+power, took out the battery and back in multiple times, many times plugged in and not plugged in.
What a POS phone, I mean we get a 1.3gb usable space not the advertised 4gb, it also "corrects" itself with a hidden mirror OS so it's very difficult to root, plus the damn loose hinges and the screen ribbon exposed when the hinges are fully opened, the screen also has a very subtle yellow hue, plus reports of random reboots, market problem where google goggles won't install, live wallpapers crashing and freezing up, and finally the POS just dying on me when I need it for work.
If you have a G2 with no problems (yeah right) then congrats. I'm really considering withdrawing from the extended contract and going with the iFail.
Sorry for the rant, just a little pissed off and the customer service lady was a real *****.
ok
gjvah said:
ok
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Click to collapse
Yup. Oh BTW. The e39 is also a POS.
You're not alone, man. Between this and the Vibrant headache, I fear my days with T-Mo are numbered. It was a fun decade, but it doesn't look as if they plan to change their course anytime soon.
Unless, of course, they want to start carrying the Desire HD?
We'll see what G2 #2 brings tomorrow. If it's more of the same problems, I will be a disappointed man.
This happened to me too. But I managed to power it back on after fiddling with removing the battery.
Yeah my g2 refused to turn on a couple of times now without taking out the battery and putting it back in.
Sent from my T-Mobile G2 using XDA App
mrkev150 said:
Yup. Oh BTW. The e39 is also a POS.
Click to expand...
Click to collapse
Sweet observation. You should stay away from both then.
I don't blame you. T-Mobile's customer service has been **** for me too. First they tell me I can exchange it at the store only to have the store tell me no, sorry you have to ship it back. Then they make me pay for shipping, too. As far as the G2 goes, it broke while in my pocket, so no thanks. Maybe they'll rework the hinges soon. Otherwise, I'm just gonna use this crappy ass G1 until the Desire HD comes around.
mines shut off this morning.. first, my on-screen Android Keyboard went missing.. so I shut it off, turned it back on. Then it asked me if I'd give access permission to Google App Engine?? Are they going to start monitoring my apps now?? Just asking? Don't know what that does.. anyways, so after that.. my G2 just sat there til I wen t to go check the time and my phone was off! tried to turn it back on and it wouldn't! So I took the battery out and rebooted. Its on now but this is the second time this week! And not to mention my hinges are starting to become an issue as well! Not cool! They need to bring the Desire HD over so I can replace my G2 with that!
Yeah it happen to my g2 as well. This phone is really not making my android experience any good. tmo need to address these issues ASAP, and i work for them!!! im going to check the "known issues" on the g2 when i get into work 2mrow and see wat is up with this.
i suggest you all who is having these issues to give tmo a call so they have enough calls from customers to generate a ticket with HTC and lvl3 techs to address these issues. Just because tmo is not on these forums and reading about customers issues.
my phone turned off yesterday and also this morning. idk if maybe me trying to snooze the alarm accidently turned it off so im putting my phone in a diff location tonight and checking tomorrow-- if its off tomorrow im calling tmo asap!
My G2 just shut off itself when I was replying to a text. I pulled the battery and reseated it and try turning on but it does not do anything. If I connect it to the charger, the orange charging led just flashes on and off. It's been 20 minutes and I have not been able to turn it back on.
OMG, the desire's symptom comes to G2
Mine as well.
Well my G2 just turned it self off as well today. It was unresponsive to the power button. Took battery out and re-installed and powered back on and has been working ever since but thats just not right.
Edit: Not sure if this is worth anything but this happened shortly after I put the market widget on my home. I've had Beautiful Widget running for a week so don't think that was the problem but not even sure if the market one caused it but thought it might be worth mentioning.
Mine has also soft reboot back to the G2 screen 2 or 3 times now. Dunno what's going on
Sent from my T-Mobile G2
I have had this happen twice. In fact, my phone is in that state now. I am going to the TMO store. However, if I decide to return the phone, it isn't for this issue alone. As a side note, I thought this had happened to me with the TMO phone I was playing with in store before I bought mine.
If you take the battery out, wait about 10seconds, and re-install it you will be able to power the phone back up. Anyway, this behavior could be due to either a bad part or a driver problem.
*UPDATE*
Sadly, after talking to the TMO rep at the store, I elected to return the phone rather than exchange. While they wouldn't say how many, they have gotten "several" phones back because of this. My hats off to the Seattle TMO store as they made the return non-hassle and because I was returning it due to a defect, I didn't have to pay the restocking fee.
gjvah said:
Sweet observation. You should stay away from both then.
Click to expand...
Click to collapse
Sound advice, especially regarding the e39.
Hey guys,
After another freeze, I was able to actually connect via ADB. The shell was working fine.
Anyways, I did a logcat, and I saw the attached code looping.
http://pastebin.com/DV3uVYJg
It just keeps looping on these audio logs.
Any thoughts?
Anyone else get logcats similar or different than this?
-oldsk00lz
Fuskand said:
This happened to me too. But I managed to power it back on after fiddling with removing the battery.
Click to expand...
Click to collapse
2nd that. 10 chars
I had the same issue with my phones screen would just shut off and I would have to pull the battery out just to get it back on. I called tmobile and the answer I get is "that is not a known issue but def we will look into it". So all I did was go back to a tmobile store and trade it out for another one. Hopefully this won't happen again.
Sent from my T-Mobile G2 using XDA App

What would you do in this Hinge-related international problem

So, basically, I am living in israel for a year so I can have a year of grade-free religious studies and not have to worry about my gpa or take tests. The only problem is that Cell phone selection is pretty crappy.
So I went onto ebay and bought a G2 that shipped to my parents place and a buddy of mine was supposed to bring it to me tomorow but I found out today that I have the hinge problem pretty bad. (my dad showed it to me via skype)
I contacted HTC and they said I am still under warranty but they may not even replace the phone if I send it it. I can get my parents to bring it to a local repair shop and get them to just fix the spring, but the only problem with that is that they may not know what they are doing with the g2 as it is a new phone.
Normally it wouldnt be an issue to just send it it to HTC but the next time a friend is coming in from the states is early january and I don't want to have to wait that long for a phone that may not even get repaired...what would you do?
p.s. I also happen to have a friend here in israel, and although he is not proffesionally trained, he has opened up many an HTC phone. can anyone who has done the spring fix themeselves tell me if it is a particularly hard operation to do on the phone? When you are done doing it does the phone show any sign of being opened to the untrained eye? Sorry about the long post
mountain out of a molehill, you are making, my friend.
get the phone and stick with it. Your dad may not realize that this is normal for the phone.
Get the phone over to the promised land now... and then if you are so unhappy with it... fix it yourself using a thread on how to repair your own hinge on this here XDA Forums!
todah!
Thanks for the reply one thing I noticed when he showed me the phone was that it was almost exactly the same problem as this http://www.youtube.com/watch?v=MvHE5lZ1tCs in that the screen is a little wobly after the keyboard is deployed. Is that also normal?
Thanks for the quick response!
Durkbeef said:
Thanks for the reply one thing I noticed when he showed me the phone was that it was almost exactly the same problem as this http://www.youtube.com/watch?v=MvHE5lZ1tCs in that the screen is a little wobly after the keyboard is deployed. Is that also normal?
Thanks for the quick response!
Click to expand...
Click to collapse
its normal. Its basically a non issue. I think people just expected it to be rock solid like its predecessor the G1. A lot of people took it way out of context and basically caused such a ruckus over this...
anything with hinges.. is going to be a little free to move around because.. its on hinges!!!
unless the hinges are broken theres no problem with this phone. I mean.. its not for the construction worker or for people who dont have the time or energy to treat it with some respect.. its not exactly a wimp either...
You can always tighten it up a bit to give it more "snap"...
Also.. you will find that your need for the keyboard is not as great as you think... because of the capability for voice commands and the incredible swype and gingerbread keyboards on this --- its so intuitive I rarely need the keyboard anymore.
androidcues said:
its normal. Its basically a non issue. I think people just expected it to be rock solid like its predecessor the G1. A lot of people took it way out of context and basically caused such a ruckus over this...
anything with hinges.. is going to be a little free to move around because.. its on hinges!!!
unless the hinges are broken theres no problem with this phone. I mean.. its not for the construction worker or for people who dont have the time or energy to treat it with some respect.. its not exactly a wimp either...
You can always tighten it up a bit to give it more "snap"...
Also.. you will find that your need for the keyboard is not as great as you think... because of the capability for voice commands and the incredible swype and gingerbread keyboards on this --- its so intuitive I rarely need the keyboard anymore.
Click to expand...
Click to collapse
+1 for the keyboard, i only use mine for long text messages or emails, otherwise i use swype/HTC IME keyboard.
I wasn't happy with mine at first but now I don't even notice it.
Agree with androidcues on the fact that people are making waaay more of a big deal about the hinge than it really is.
The things that are shown in the video linked above, or similar ones (like the phone opening while holding it upside down), would never even be noticed by most people. While I wish the hinge design would stay closed a little more "firmly", its an extremely minor criticism. I still quite like the design, and the general build quality of the phone is excellent.
I'm not as concerned about the loose hinge as I am about the fact that it wobbles after the keyboard is deployed
Durkbeef said:
I'm not as concerned about the loose hinge as I am about the fact that it wobbles after the keyboard is deployed
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Click to collapse
This again, as stated earlier is really a non-issue if you are normal and take care of your phone. HOWEVER, if you throw your phone around, like to sit on it, or work construction where your phone goes through hell each day, this WOULD be a problem. Personally, i dont understand how some people take such poor care of their phones .
Durkbeef said:
I'm not as concerned about the loose hinge as I am about the fact that it wobbles after the keyboard is deployed
Click to expand...
Click to collapse
The things the guys is doing in the Youtube video you posted, you and every other other normal person will never do in regular use. The way he is pressing the bottom edge of the screen with the keyboard deployed, or bending the top, there is no sane reason for you to ever do those things. Its just a nitpicky point discovered by somebody looking for problems where there aren't really any.
Its a self fulfilling prophecy. Like a hypochondriac surfing WebMD, the more of this stuff you read or watch, the more you are likely to find a "problem". Stop sweating it, and wait until you have it in your hands. If it really feels like its defective, then send it to HTC. You have full warranty for a year from the manufacturer, I believe.
long story short, your phone is fine, a little give in the hinge is normal.
get that beautiful piece of art to you, root it, and live it up my friend
redpoint73 said:
The things the guys is doing in the Youtube video you posted, you and every other other normal person will never do in regular use. The way he is pressing the bottom edge of the screen with the keyboard deployed, or bending the top, there is no sane reason for you to ever do those things. Its just a nitpicky point discovered by somebody looking for problems where there aren't really any.
Its a self fulfilling prophecy. Like a hypochondriac surfing WebMD, the more of this stuff you read or watch, the more you are likely to find a "problem". Stop sweating it, and wait until you have it in your hands. If it really feels like its defective, then send it to HTC. You have full warranty for a year from the manufacturer, I believe.
Click to expand...
Click to collapse
very well said. a perfect summary of the illusion of the issue.
Thanks for the heads up guys, I think the current plan is to get the phone to me and if it really bothers me, I'll give it to my friend for surgery, I remember seeing somewhere you could buy some of those warranty is now void stickers to put on the phone to make it look like you never touched it... Can someone give me a link?
Htc will check your phone and determine whether you have voided the warranty. But...I'm betting you'll be voiding it anyhow. Just send it back the way you found it. Document recovery hboot info etc so you can find the files to flash when and if u need to. But you shouldn't and lmfao at a 'sticker'
vision...

Weird touchscreen problems

I'm wondering if these problems are typical of aosp roms or something. One example is that I had a problem with the touchscreen stopping working, and I had to lock the screen and open it again to have it start working again. It's a lot of issues with the touchscreen, it started clicking the same area by itself and I thought it was an app. I wiped the rom and it stopped doing it so I thought it was a software issue, but it did it again later. I think that it is a random things that happens, sometimes more often than not.
It sucks because I love the phone but I'm wondering if it's hardware. Anyone know?
It sounds like hardware issues. Switch to a sense rom and see if it persist.
Sent from my HTC Vision using Tapatalk
You can try switching to a Sense Rom as suggested. See if that solves the issue. But if the issue persits, than RUU the phone back to factory stock. Check if the issue continues. If that does not resolve it than I would say it's a hardware issue. After that at least the phone is already in a condition to take back to Sprint for repair, or exchange.
TEAM MiK
Mik Roms Since 3/13/11
I have a couple of questions. Firstly are you using a aftermarket charger! Are you trying to change screens while on the charger? If you are unplug for a few minutes and try not on the charger. If no to above questions then I would suggest doing what prboy suggests.
Sent from my PG06100 using Tapatalk
I am not using an aftermarket charger, it happens randomly when I am using the phone, usually in bursts. I read that there is a hardware issue sometimes with it sometimes, but it always ends up with the phone being returned.
Does this typically happen on this model? I bought it from someone else, and I'm not sure if it can be exchanged.
Dratini said:
I am not using an aftermarket charger, it happens randomly when I am using the phone, usually in bursts. I read that there is a hardware issue sometimes with it sometimes, but it always ends up with the phone being returned.
Does this typically happen on this model? I bought it from someone else, and I'm not sure if it can be exchanged.
Click to expand...
Click to collapse
Not that i'm aware of no but as long as you have TEP for your line/phone it will get fixed. Buying a phone from someone other that sprint doesn't affect TEP
http://forums.androidcentral.com/htc-evo-shift-4g/79297-touch-screen-randomly-pressing-itself.html
looks like its hardware.
Ah i remember reading that thread a long time ago. Well at least we know it is in fact hardware issues
All four of my shifts ended up with this same problem. One tech tried to tell me that it was a software issue and I would have to wait for an update and their was no benefit to switching out the phone. Complete BS. After the fourth one started acting up, I called Sprint and spoke with retentions. The lady was incredibly helpful and I explained that I did not have time to keep visiting the Sprint store and that 4 phones in 6 months was not acceptable. In the end the lady made me a new line and I purchased a new phone with the discount and cancelled my old line. This was ~week after the ET4G released. I still have my shift and flashed ICS a week or so ago on it, but its a pain to use with the screen acting up. Oh well, good luck to you!
Dratini said:
http://forums.androidcentral.com/htc-evo-shift-4g/79297-touch-screen-randomly-pressing-itself.html
looks like its hardware.
Click to expand...
Click to collapse
Well now that your certain, RUU and back it goes. Just hope you have TEP. They should still take care of it even if you don't have TEP. It's just they might give you a hard time. But definately take it in, keep us posted on how it goes.
I have this issues every now and then it doesnt really bother me that much and it seems to happen whenever my phones above 75% charged idk the cause but like i said it doesnt really happen to often
Yes, but you don't want to wait till it completely craps out on you. Just makes things harder to deal with.
It happens daily. I'm not sure if I want to return it and get a refurb with the chance of it happening again, or if I want to get a replacement touchscreen. Has anyone ever replaced the touchscreen and have it work good? Most stories I hear are of replacing it again and again until they decide to get another phone.
If you have TEP. I'd say iy's better to just unroot, and take it in. If you have TEP that's what your paying for . Besides if they screw it up you get another one .
TEAM MiK
Mik Roms Since 3/13/11
Need to have this replaced.
The touchscreen is actually dying. I just tried Z-test or whatever and parts of the screen do not work.
So, anyone reading this thread, go get it replaced just like everyone else told me to!
Dratini said:
Need to have this replaced.
The touchscreen is actually dying. I just tried Z-test or whatever and parts of the screen do not work.
So, anyone reading this thread, go get it replaced just like everyone else told me to!
Click to expand...
Click to collapse
You replaced the touch screen or the phone?
Did you try going in to a sprint store and getting it repaired/replaced there?

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