I dropped my N4 on the ground this past weekend and it now has both a shattered front and back glass. The digitizer does not work so I can't use the touchscreen at all.
Here's what I can share about the status of the phone:
It is still on, I can see the screen, and is fully charged receiving messages.
The power button and two volume buttons work.
The phone's storage is encrypted with the stock android encryption.
I have a 4-digit PIN enabled on the lock screen.
The phone did not have USB debugging enabled when this occurred.
I've tried to mount it to a computer to get the files, but nothing shows up as I believe I need to unlock it with the PIN before it will mount.
I can install apps remotely from the Play store.
I have the Sophos mobile app installed and configured but I don't believe there are any commands to UNLOCK the device, only to lock it and wipe it.
Honestly, I just want my data off of the phone and would rather not replace the screen and continue using it. I love the phone but it is way too fragile. Is there any way to transfer my data? I looked into connecting a mouse to the usb and using that to enter the PIN, but the N4 does not support mice. Since USB debugging was not turned on, I can't connect via ADB. Is there some sort of app I can remotely install from the play store to turn on USB debugging? Is there some sort of app I can remotely install to remotely unlock the device with my 4-digit PIN? If I let it die and then try to boot into recovery, will ADB work then? If so, how would I get the data off of the device if it is encrypted? Any guidance would be greatly appreciated.
Thanks in advance!
Is it running a custom recovery?
If yes, just go into recovery and do a nandroid, boot back into android and copy the backup.
If no, there's a thread somewhere with instructions on how to unlock your bootloader WITHOUT wiping your phone.
Unfortunately this is the only android phone I've ever owned that I haven't touched and left completely stock... No custom recovery, no custom ROM. I'll try to look for the instructions on how to unlock the bootloader without wiping the phone, but if I do a nandroid and boot back into android how will I transfer the data? I'd be stuck at the screen where I have to type in my encryption password, and even if I got past that I still can't mount the device in Windows to transfer the data?
Anyone?
Exousia said:
Unfortunately this is the only android phone I've ever owned that I haven't touched and left completely stock... No custom recovery, no custom ROM. I'll try to look for the instructions on how to unlock the bootloader without wiping the phone, but if I do a nandroid and boot back into android how will I transfer the data? I'd be stuck at the screen where I have to type in my encryption password, and even if I got past that I still can't mount the device in Windows to transfer the data?
Click to expand...
Click to collapse
The only way I can think is flash an advanced version of cwm (if it doesn't already have one) that has a file manager and make a backup, and copy the recovery to a location on the SD. Then mount USB storage and copy everything over.
Edit: actually, you could mount USB storage in cwm to copy files over, then make a backup through adb on to your computer, there's some tutorials on how to do that
Sent from my Nexus 4 using xda premium
do you have adb installed? cant you copy the files in bootloader mode to the computer? havent tried yet, and im on my work laptop right now, cant try it.
zakoo2 said:
do you have adb installed? cant you copy the files in bootloader mode to the computer? havent tried yet, and im on my work laptop right now, cant try it.
Click to expand...
Click to collapse
as far as I know no. In bootloader mode is only fastboot, not adb
Sent from Halo.
what i dont understand is how you cannot connect the phone with mtp... that should work without debugging.
EDIT: sorry, youre right, when the device is encrypted, you have to unlock it before mounting.
looks like you made pretty damn sure there is no way for you (or anyone else) to get access to the data on your device :/
although i dont know about unlocking without wiping. maybe that could work.
sent from my Nexus 4...
Google search a program called Motorobo; equivalent to what service providers use.
Sent from a neXus device
My friend broke her S4's screen, and wants to get back the photos from the internal memory. The phone does not have USB debugging turned on, so having it attached to the computer only charges it. The phone does show up in Kies and is asking for me to unlock it. I do have the pin code, but as the screen is dead, and I cannot put it in. ADB devices, and FastBoot devices do not show the phone at all. Fastboot Reboot-recovery does not do anything either.
How can I go about restoring these photos from the internal memory. Any suggestions would be helpful. Thanks!
So I got the phone in recovery, but it is listed as unauthorized in ADB.
As the screen is dead, I can't allow usb debugging in the OS.
Is there a way to skip this??
first: sorry for my bad grammar etc...
Question: How to get data from internal memory of a locked android and a broken screen?
My S4 is crashed (long Story), Screen doesn't work at all, but I'm sure phone is alright (i get notifications, calls, led turns on...)
BUT as i can't unlock the screen, i Can't get my data (pictures. IMPORTANT ONES) from the internal memory by a USB cable. any advise how can i possibly get them?
You can flash a custom recovery, TWRP with odin, which offers you the possibility to acces the phone memory while in Recovery Mode, via USB of course.
After flash (you can figure yourself how to put it in Download Mode, it should not be so difficult, even without a display) connect it to your PC and acces the memory like it would be a flash disk.
Hope it works.
Hello Everyone,
I have an issue with my nexus 6p screen all of a sudden being unresponsive to touch. The big error on my part was not setting up my videos and images to automatically backup. So now what i'm trying to do is unlock the phone using ADB and a usb cable but haven't had any luck. I've gotten as far as listing my devices, which show up an unauthorized and seem I can only authorize it from my phone. Q1. is this true? Could there be any other way to authorize my phone, or am I out of luck and my data is kaput? I've also tried an OTG cable but it doesn't load since i'm guessing the OS has to fully load for the cable work.
Do I have any choice on saving my data with a USB cable and command line or can someone suggest a tool that would help me out of this situation?
Put it into fastboot/download mode and flash the latest TWRP recovery.
Use TWRP's file manager or ADB Pull commands to pull your data off. Use ADB push to push a new ROM image and flash over everything except userdata (back it up just in case).
So I've got an old Galaxy Note 4 with a Completely destroyed screen, no life there whatsoever. The phone has a lot of pictures and videos I really need to recover, without buying a new Screen is there any method I could you to get the phone to mount it's MTP? I'm using Debian Linux and its displaying the phone it's just not mounted the internal storage as I obviously can't pull down to select the USB for storage option, the bootloader is still locked so I cannot use Heimdall/ODIN to flash a ADB enabled kernel, and booting to recovery doesn't seem to mount the device at all. Is there anything I'm missing here? (The phone was long signed out of Google too, so remote installing anything isn't an option, and ADB won't list it either)