So I've got an old Galaxy Note 4 with a Completely destroyed screen, no life there whatsoever. The phone has a lot of pictures and videos I really need to recover, without buying a new Screen is there any method I could you to get the phone to mount it's MTP? I'm using Debian Linux and its displaying the phone it's just not mounted the internal storage as I obviously can't pull down to select the USB for storage option, the bootloader is still locked so I cannot use Heimdall/ODIN to flash a ADB enabled kernel, and booting to recovery doesn't seem to mount the device at all. Is there anything I'm missing here? (The phone was long signed out of Google too, so remote installing anything isn't an option, and ADB won't list it either)
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I dropped my N4 on the ground this past weekend and it now has both a shattered front and back glass. The digitizer does not work so I can't use the touchscreen at all.
Here's what I can share about the status of the phone:
It is still on, I can see the screen, and is fully charged receiving messages.
The power button and two volume buttons work.
The phone's storage is encrypted with the stock android encryption.
I have a 4-digit PIN enabled on the lock screen.
The phone did not have USB debugging enabled when this occurred.
I've tried to mount it to a computer to get the files, but nothing shows up as I believe I need to unlock it with the PIN before it will mount.
I can install apps remotely from the Play store.
I have the Sophos mobile app installed and configured but I don't believe there are any commands to UNLOCK the device, only to lock it and wipe it.
Honestly, I just want my data off of the phone and would rather not replace the screen and continue using it. I love the phone but it is way too fragile. Is there any way to transfer my data? I looked into connecting a mouse to the usb and using that to enter the PIN, but the N4 does not support mice. Since USB debugging was not turned on, I can't connect via ADB. Is there some sort of app I can remotely install from the play store to turn on USB debugging? Is there some sort of app I can remotely install to remotely unlock the device with my 4-digit PIN? If I let it die and then try to boot into recovery, will ADB work then? If so, how would I get the data off of the device if it is encrypted? Any guidance would be greatly appreciated.
Thanks in advance!
Is it running a custom recovery?
If yes, just go into recovery and do a nandroid, boot back into android and copy the backup.
If no, there's a thread somewhere with instructions on how to unlock your bootloader WITHOUT wiping your phone.
Unfortunately this is the only android phone I've ever owned that I haven't touched and left completely stock... No custom recovery, no custom ROM. I'll try to look for the instructions on how to unlock the bootloader without wiping the phone, but if I do a nandroid and boot back into android how will I transfer the data? I'd be stuck at the screen where I have to type in my encryption password, and even if I got past that I still can't mount the device in Windows to transfer the data?
Anyone?
Exousia said:
Unfortunately this is the only android phone I've ever owned that I haven't touched and left completely stock... No custom recovery, no custom ROM. I'll try to look for the instructions on how to unlock the bootloader without wiping the phone, but if I do a nandroid and boot back into android how will I transfer the data? I'd be stuck at the screen where I have to type in my encryption password, and even if I got past that I still can't mount the device in Windows to transfer the data?
Click to expand...
Click to collapse
The only way I can think is flash an advanced version of cwm (if it doesn't already have one) that has a file manager and make a backup, and copy the recovery to a location on the SD. Then mount USB storage and copy everything over.
Edit: actually, you could mount USB storage in cwm to copy files over, then make a backup through adb on to your computer, there's some tutorials on how to do that
Sent from my Nexus 4 using xda premium
do you have adb installed? cant you copy the files in bootloader mode to the computer? havent tried yet, and im on my work laptop right now, cant try it.
zakoo2 said:
do you have adb installed? cant you copy the files in bootloader mode to the computer? havent tried yet, and im on my work laptop right now, cant try it.
Click to expand...
Click to collapse
as far as I know no. In bootloader mode is only fastboot, not adb
Sent from Halo.
what i dont understand is how you cannot connect the phone with mtp... that should work without debugging.
EDIT: sorry, youre right, when the device is encrypted, you have to unlock it before mounting.
looks like you made pretty damn sure there is no way for you (or anyone else) to get access to the data on your device :/
although i dont know about unlocking without wiping. maybe that could work.
sent from my Nexus 4...
Google search a program called Motorobo; equivalent to what service providers use.
Sent from a neXus device
Hi guys, is it just me or does any TWRP above 2.3.2.3 not get detected by ADB when in recovery mode? I've tried using TWRP 2.5.0.0 that's linked in the development section but my computer does not detect the phone at all when it is plugged in (USB 2). I've also tried other computers and none detect it, they don't even make the plugged in notification sound.
Using TWRP 2.4.0.0, all computers (3 different PCs) manage to detect it being plugged in but it shows up in device manager as "Unknown device" and no amount of reinstalling the drivers help at all.
So now I am using the 2.3.2.3 as it's the only recovery that seems to work properly with ADB. I have tested with CWM so can't comment on that but it seems like ADB is broken on TWRP above 2.3.2.3.
Just tried the new experimental 2.6.0.0 in the development section and it has the same problem as 2.5.0.0. My computer doesn't detect the phone being plugged in at all.
I have had the same problem, I'm honestly not sure that this feature is supported anymore.
It used to be(on my older Atrix) that in recovery, when you mount sd or external sd, it would pop up on the computer with its own drive letter, and with adb support. Did this ever work for you with your Razr M? And if so, what recovery/version?
Now(with the Razr M) I have tried cwm and twrp, and mounting sd or external sd does nothing as far as the computer is concerned. My device manager doesn't even show unknown devices. I think it has something to do with the fact that the razr has no drive letter(s) when you plug it in, but I could be wrong about that.
If you find a driver that works, I would really like to try it out as well.
stesaint said:
I have had the same problem, I'm honestly not sure that this feature is supported anymore.
It used to be(on my older Atrix) that in recovery, when you mount sd or external sd, it would pop up on the computer with its own drive letter, and with adb support. Did this ever work for you with your Razr M? And if so, what recovery/version?
Now(with the Razr M) I have tried cwm and twrp, and mounting sd or external sd does nothing as far as the computer is concerned. My device manager doesn't even show unknown devices. I think it has something to do with the fact that the razr has no drive letter(s) when you plug it in, but I could be wrong about that.
If you find a driver that works, I would really like to try it out as well.
Click to expand...
Click to collapse
even if a device doesnt have a drive letter it should still show up in device manager
True, I only mean having no drive letter might be the reason mounting from within recovery isn't functioning.
I tried out like 4 different drivers before I found one that worked for ADB. It might be that my computer thinks it has a driver for it, and it just doesn't work. I do hear the device inserted sound..
stesaint said:
I have had the same problem, I'm honestly not sure that this feature is supported anymore.
It used to be(on my older Atrix) that in recovery, when you mount sd or external sd, it would pop up on the computer with its own drive letter, and with adb support. Did this ever work for you with your Razr M? And if so, what recovery/version?
Now(with the Razr M) I have tried cwm and twrp, and mounting sd or external sd does nothing as far as the computer is concerned. My device manager doesn't even show unknown devices. I think it has something to do with the fact that the razr has no drive letter(s) when you plug it in, but I could be wrong about that.
If you find a driver that works, I would really like to try it out as well.
Click to expand...
Click to collapse
The Razr M doesn't get a drive letter because starting with Honeycomb (Android 3.0) USB mounting was ditched in favor of MTP. The problem isn't a driver issue because for TWRP 2.5.0.0 and 2.6.0.0, in both those versions, the phone doesn't get detected at all by any computer. If it were a driver issue, the phone will at the very least show up in device manager as "unknown device".
This is more to do with a recovery problem concerning TWRP. For some reason, those two versions somehow break USB support on the phone when in recovery.
Does anyone know where a flash-able version (zip) of TWRP 2.3.2.3. might be?
We could easily flash "back" , reboot recovery and try the older version.
For the 'm of course.
keyman91 said:
This is more to do with a recovery problem concerning TWRP. For some reason, those two versions somehow break USB support on the phone when in recovery.
Click to expand...
Click to collapse
I guess I just thought the issue had a slightly larger scope than the recoveries being bugged. I don't recall every having a recovery on the M be able to mount USB, though my experience is limited to the last week and a half. I had CWM at first, I tried one(don't remember the version) and then updated to 6.0.3.2, and it still wasn't able to. I tried with twrp 2.3.2.3, 2.5.0.0 and 2.6.0.0 and it wouldn't work in any of them.
I have been using the stock 4.4.4 for a while with some occasional crashes and reboots in Skype. Then one day, when I turned on my device, the boot loop struck out of the blue! I had only installed some apps, nothing ROM related was changed.
I need some expert help with recovering my user files (some images in non standard folders, game saves etc..)
Symptoms:
*The device is stuck at the circle logo and won't boot up.
*The boot loader is unlocked, USB debugging is enabled and the device was rooted before with version 4.2, upgraded to stock after that at least twice and lost root.
*When connected to PC, auto driver loading fails with MTP but I hear a USB connection sound when I turn on and off the phone. Although, the device is not recognized in "My computer". I see an "Android Device" and/or "android bootloader interface" in Device Manager.
What I tried:
*Tried wugfresh's toolkit and re-installed all google drivers but when I run adb/fasboot commands from within the toolkit, my device is not listed in either list. I get a blank list of devices.
* I can get to the recovery mode in stock boot loader after the "No data" screen and tried wiping user cache, did no good.
What I would like to achieve:
* Ideally I would like to be able to boot into the system without losing any user data and run my backup app and/or connect via USB to backup files on PC.
* If above wouldn't be possible, accessing files externally would also do as a last resort.
Any help is appreciated!
Thanks
ozgurust said:
I have been using the stock 4.4.4 for a while with some occasional crashes and reboots in Skype. Then one day, when I turned on my device, the boot loop struck out of the blue! I had only installed some apps, nothing ROM related was changed.
I need some expert help with recovering my user files (some images in non standard folders, game saves etc..)
Symptoms:
*The device is stuck at the circle logo and won't boot up.
*The boot loader is unlocked, USB debugging is enabled and the device was rooted before with version 4.2, upgraded to stock after that at least twice and lost root.
*When connected to PC, auto driver loading fails with MTP but I hear a USB connection sound when I turn on and off the phone. Although, the device is not recognized in "My computer". I see an "Android Device" and/or "android bootloader interface" in Device Manager.
What I tried:
*Tried wugfresh's toolkit and re-installed all google drivers but when I run adb/fasboot commands from within the toolkit, my device is not listed in either list. I get a blank list of devices.
* I can get to the recovery mode in stock boot loader after the "No data" screen and tried wiping user cache, did no good.
What I would like to achieve:
* Ideally I would like to be able to boot into the system without losing any user data and run my backup app and/or connect via USB to backup files on PC.
* If above wouldn't be possible, accessing files externally would also do as a last resort.
Any help is appreciated!
Thanks
Click to expand...
Click to collapse
Do you have clockwork mod installed?
You might be able to pull the important stuff over ADB when the phones in recovery
If ADB on your computer recognizes and can connect to your phone you can probably pull off the files
Try this: http://www.xda-developers.com/android/all-in-one-guide-to-adb/
prasanth21 said:
Do you have clockwork mod installed?
You might be able to pull the important stuff over ADB when the phones in recovery
If ADB on your computer recognizes and can connect to your phone you can probably pull off the files
Try this: http://www.xda-developers.com/android/all-in-one-guide-to-adb/
Click to expand...
Click to collapse
Thanks for the suggestion. As a matter of fact, while waiting desperately for a reply here, I tried to flash TWRP recovery and managed to adb pull data and sdcard directories over to my PC. And then a factory reset brought my device back to life.
It's a bummer that all of my home screen settings and account settings are reset..
The question now is how to copy over the backup data back to the phone..
adb push will put them back, but your phone will probably mount normally and show up in 'My Computer' now so you could just do that.
ozgurust said:
Thanks for the suggestion. As a matter of fact, while waiting desperately for a reply here, I tried to flash TWRP recovery and managed to adb pull data and sdcard directories over to my PC. And then a factory reset brought my device back to life.
It's a bummer that all of my home screen settings and account settings are reset..
The question now is how to copy over the backup data back to the phone..
Click to expand...
Click to collapse
I'm glad you were able to pull off the files from the phone.
You can use the adb push command to put the data back into the phone
Try this : adb push /path/to/local/file /mnt/sdcard/path/to/file
or
adb -s [yourdeviceserialnumberhere] push /system/[whateverdirectory]
You can check out this too : http://forum.xda-developers.com/showthread.php?t=2167651
The post clearly explains multiple adb commands
Hope it helps!
Hello Everyone,
I have an issue with my nexus 6p screen all of a sudden being unresponsive to touch. The big error on my part was not setting up my videos and images to automatically backup. So now what i'm trying to do is unlock the phone using ADB and a usb cable but haven't had any luck. I've gotten as far as listing my devices, which show up an unauthorized and seem I can only authorize it from my phone. Q1. is this true? Could there be any other way to authorize my phone, or am I out of luck and my data is kaput? I've also tried an OTG cable but it doesn't load since i'm guessing the OS has to fully load for the cable work.
Do I have any choice on saving my data with a USB cable and command line or can someone suggest a tool that would help me out of this situation?
Put it into fastboot/download mode and flash the latest TWRP recovery.
Use TWRP's file manager or ADB Pull commands to pull your data off. Use ADB push to push a new ROM image and flash over everything except userdata (back it up just in case).
I'm having an issue where my touchscreen completely stopped responding to touches, but the physical buttons still work. I'm rooted and have TWRP installed. I'm trying to backup my files before reformatting. I have an OTG cable which i tried using with a mouse but it doesn't work. I'm not sure if it's because OTG isn't enabled by default? I'm currently able to unlock my phone using fingerprint and I'm already on wifi. I haven't restarted the phone yet because I'm afraid of getting stuck at the startup encryption screen that requires me to physically draw the unlock pattern.
I've had something similar happen a few months ago where I rebooted and wasn't able to get into the phone because of the startup lock screen. I followed a thread to delete the lock files but it ended up completely locking me out of the phone (due to new android security i guess) and in the end I had to reformat everything and lose all my data .
What's the best way to go about this now and either be able to get the OTG/mouse working or at least be able to access and backup all my data? Is there anything I should do before restarting while I can still access my phone using fingerprint unlock?
twrp should allow you to activate usb (think its on by default), that way you can make a nandroid and copy it to pc, as well as copy any photos etc from the internal storage
yusuo said:
twrp should allow you to activate usb (think its on by default), that way you can make a nandroid and copy it to pc, as well as copy any photos etc from the internal storage
Click to expand...
Click to collapse
Ah.. thanks, I will try that!
Hi,
I have the same issue: my touchscreen stopped working a couple days ago, and I'm not able to enter my pattern. I have a USB-C mouse, TWRP 2.7.3 installed, my bootloader is unlocked, but for some reason I'm not able to use the mouse in TWRP. Any ideas?
Many thanks!
I found a solution to backup your data, even if USB OTG is disabled.
First, you need a mouse and an adapter. Personally, I bought this one from Amazon (France).
Second, you need to download the latest version of TWRP for cheeseburger.
Finally, plug your device to a computer and boot into fastboot. Open a terminal and type 'fastboot boot C:\path\to\twrp-cheeseburger.img'.
Your device reboots into recovery, and the USB mouse is working. Enter your pattern, mount Data and plug back the phone to your computer: you should see your data!
Hope this help.
adb backup -apk -shared -all -f backup-file.adb
adb restore backup-file.adb