hey everyone
today, 2 weeks after I purchased my Galaxy S 2, suddenly I saw a stain
I went to the lab of the store i bought the device from
they claim it's some kind of liquid which got into the screen from the speaker above the screen.
of course they can't open the screen and check what kind of material is it because it will ruin the screen.
but there is no way a liquid came in touch with my device. I watch it very carefully
last night I only played some angry birds and everything was fine
and this morning (after charging it at night while turned off) this stain showed up
does anyone familiar with the problem?
got any clue what may cause it
here are some pictures of it:
h++p://img121.imageshack.us/img121/2877/img20110711wa0000.jpg
h++p://img96.imageshack.us/img96/818/img20110711wa0001.jpg
h++p://img31.imageshack.us/img31/641/20110711134712.jpg
if anyone can help I'll very appreciate it. thanks
I have never seen anything like this (embedding your first two picture)
Is it possible the case you have is too tight?
The discoloration is on the inside of the screen?
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Looks like water/liquid stain the way its spread.
jje
Sent from my GT-I9100 using XDA Premium App
the case fits fine. I bought the device with a friend and he have the same case without any strange signs on his screen
I tried to remove the screen stamp - it's not that
the touch works in the defected area
and there is no hearing problem from the ear speaker
if it is liquid, considering the way it speard
it probably happened in my pants pocket judging by the angle
but it doesnt make any sense
at the store's lab they told me if they seperate the led screen and the touch screen to check what is this stain, they can't assemble it back.
but since they dont give me warranty on the screen i'll have to pay them for new screen anyway.
any chance I can send it to samsung so they'll do the check and if it's their fault the replace will be for free?
I thought maybe some part melted into the screen, but they said every part was in it's place
eshtivi said:
any chance I can send it to samsung so they'll do the check and if it's their fault the replace will be for free?
Click to expand...
Click to collapse
That's your best bet. If something happened during assembly they'd cover the cost. If they find it's not a defect you'll probably have to pay. But I'd imagine you're still better off having it repaired by Samsung directly. Someone had their screen replaced due to breakage and it was 300 GBP just to give you some sort of reference.
I have seen moisture cause this (it does not take much) and it will normally dry/clear up albeit very slowly.
the stain keeps growing
and i'm sure i didn't add any water/moisture to it in the last 24hrs
it's so strange...
I'm having trouble contacting the local samsung here
hopefully they won't send me to the store I bought the device from
I saw a display replacement on ebay which cost 85 GBP (will loose the warranty of the other parts, not to mention ruin the whole device)
if I'll do it at the store it'll cost 220GBP
it's a hugh bet to send it to samsung. it can cost 300 GBP not including delivery
any suggestion which path should I take?
it almost sounds like the digitizer/screen sandwich is coming apart?
You are out of the store return window to just return for exchange? If there was a return period (not some shady store with missing return policies), just demand a refund, tell them it is not from water. Demand to speak with the manager.
Does your unit carry warranty from Samsung? I think the way this one works, you send it in, they evaluate it, if they admit it is their problem they will fix for free. If they say "it is water damager, user error" they will offer to fix for a fee, and you can still refuse and pay for the return sipping of your phone. So I believe most you will be out is shipping both ways.
Swapping the screen yourself may require some good skills - do you have them?
no returning after turning on a device
warranty on hardware only except screen&touch (had to sign on it when bought the device)
I dont think I have the law at my side
I guess I can only count on the manufacturer
no store here gives warranty on screen&touch
and this store was the only one which let you change the ROM without loosing warranty on hardware
the device also comes with their custom ROM and no recovery mode (so no one will steal their ROM)
Is it cancelling my warranty with samsung itself?
update:
here is a fresh picture
h++p://imageshack.us/photo/my-images/28/img20110712wa0000.jpg/
you can see it grows
and this time i used a whole white screen and found something new
you can notice there is a burn of the status bar in the corner
That is definitely a "liquid" stain. Aim next time bud. That is all
Sent from my GT-I9100 using XDA App
you have any screen protector on this? clearly some layers are coming off
sorry you are having this issue
Completely off topic, but we should be more careful about mixing words like "yellow" and "stain" in the same sentence...
also off topic but if its yellow, I'd speak to your gp bud
Sent from my GT-I9100 using XDA App
Related
Today I broke my HD2 screen
Anyone knows if are outside guides to change the screen like hd2 official service guides and any shop that sell "cheap" (compared to official service) hd2 screens?
thanks for all
Sorry for your broken HD2...
May I ask, how did you manage to break it? I'm asking because it might give us a sense on how fragile these things are.
Sorry for your HD2.
Anyway, how you broke it?
WOW!How did you did that?
Sorry for your screen!
Maybe this could help --> http://forum.xda-developers.com/showthread.php?t=405566
I use the phone as an alarm clock.
When sounded, I took it to shut it down and I dropped into bed. When going to pick it up accidentally leaned on the screen by making some pressure and I broke it
kersh said:
I use the phone as an alarm clock.
When sounded, I took it to shut it down and I dropped into bed. When going to pick it up accidentally leaned on the screen by making some pressure and I broke it
Click to expand...
Click to collapse
Can you share picture with us?
Last night @ the Disco, my HD2 felt out of my hand Iw ould say 150cm above the ground, and it felt down a hard rock floor.
The back cover battery and phones were out, but no dmg thank god!
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Damn! I'm sure it shouldn't be too hard to replace, but if you don't think you can do it yourself better get someone else to do it! It will end up being cheaper than having to replace the whole phone
Hmmm . . .
pympster said:
Damn! I'm sure it shouldn't be too hard to replace, but if you don't think you can do it yourself better get someone else to do it! It will end up being cheaper than having to replace the whole phone
Click to expand...
Click to collapse
Doesnt the screen have some electronics embeded into it ?
kersh said:
http://i49.tinypic.com/205a2...
Click to expand...
Click to collapse
It (almost phisically) hurts to see this
Som30ne said:
Doesnt the screen have some electronics embeded into it ?
Click to expand...
Click to collapse
With most phones the screen is separate from the main board and chipsets etc. As far as I am aware usually the screen will be screwed in but not embedded into it. Though I could be wrong!!..... Just hoping to give some optimism
The screen is replaceable. You're not so lucky, man
Well, seeing this image actually hurts directly to my heart!
Anyway, search on eBay, but I don't think that there is any replacement part as the phone is completely new.
I did the same just now, except it's not the actual glass that's broken but it looks like the screen underneath. That however is completely shot, again, anybody know if it's possible to replace this?
And for those interested, pictures.
Result after dropping from about chest hight on the ground.
alfheim97 said:
And for those interested, pictures.
Result after dropping from about chest hight on the ground.
Click to expand...
Click to collapse
DAAAYYUUMm
Repost, sorry
Mine's back with the service repair centre in the UK for a cracked screen and have just had my quote for repair £118.
No one else seems to have the spares.
The screen itself and surround was quoted at £78 labour £22, and the rest is for delivery.
The service centre isn't the quickest it's taken them a week from receiving the phone to give me a quote and then it's 5 days after you pay for them to fix the phone and test the software.
Luckily the insurance is paying
i can't believe!!!!!
i cracked my screen too!!
it falls down from 50 centimeters and the glass cracked in 1000 pieces!! i'll post the picture soon.
tomorrow i'm going to call the italian call center ..
Ouch!
Got my HD2 yesterday, now it has a hairline crack in the screen about 1cm long - don't know how - it's only been in a jacket pocket and car cradle.
Screen too weak?
Edit: O2 shop said it's a scratch not a crack - so much for scratch resistant glass.
kersh said:
Today I broke my HD2 screen
Anyone knows if are outside guides to change the screen like hd2 official service guides and any shop that sell "cheap" (compared to official service) hd2 screens?
thanks for all
Click to expand...
Click to collapse
this is really sad!
I just bought a G1 with a broken screen on ebay to swap the mobo with my brick. The broken phone looks great except for that crack, so I decided to see if the warranty was still good. It is still under warranty for another 1.5 weeks!
So the idea is this. HTC will not repair broken screens..
But what if I intentionally brick the broken screen device and send it in for repair claiming OTA error? Will they throw in a fixed screen while they are replacing the mobo? Is it worth trying?? I'm thinking I could then just sell my brick or wait to sell it when they are un-brickable, to recoup the cost of one of the Dreams.
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Anyone have experience here with HTC's warranty?
I have used HTC for warranty work and they were top-notch. However, I doubt they would cover it (the brick) as the damage was more than likely caused by impact, and impact damage is not covered.
Why didnt you send the bricked G1 in? It should be covered (assuming your not at the end of its warranty)
Sadly, the warranty ended about a week before I bricked it. It ended on 12.25.
Merry Christmas to me!
You have two broken phones and nothing to lose. Why don't you try dissasembling both and transplanting the top/screen assembly from the brick to the eBay purchase?
Actually they do fix bricks, I accidently bricked mine said "that it was doing an update and I left it overnight and in the morning it had the g1 logo only" and they replaced the mobo without more questions.
However they didn't replace the slightly damaged case so you might just be wasting your time.. worth a shot though.
I bricked it by flashing danger spl and radio wrong silly me
I'm aware that they fix bricks, but the bricked G1 is unfortunately the one with no warranty.
Transplanting the screen sounds like it would void the warranty because I would have to break the seal on both phones. Otherwise this would be ideal, because I could fix the screen and not worry about the hidden charge HTC would apply for a mandatory screen replacement.
Right now I've run into yet another set-back. I'm not a T-Mo customer and the phone is not unlocked. (I've never had a locked phone so I forgot they even existed when I picked up this one for repair )
If any nice T-Mo customer reads this, can you get me an unlock code from T-Mo if I provide my IMEI in a PM?
To get an unlock code you would need to pay £15 to t-mob.
There are services online though.
You can swap parts to your hearts desire, just make sure you do it cleanly. The one I sent back was a black case with guts from a bronze one and I was never even questioned about it. Just make sure they know you bought it from Craigslsit or eBay as-is.
It sounds like you are not in the US so it may be different for you but on my phone the Home button stopped working. I returned it to the original OS and then sent it in for repair. They stated that when I send it in for repair that if the phone had a broken screen or water damage that I would be charged a fee for the repair. I don't recall was it was because I wasn't charged this as my screen was fine and didn't have a water issue. I seem to think that the fee was $50-100 something like that. I didn't think it was that bad. As far as my issue. I have no idea if I got my phone back or a refurb.
I'm in the US and I was told that T-Mo has to tell the unlock code to anyone that has service with them as long as the IMEI is provided. Hopefully I can make friends with someone on T-Mo service.
The warranty seemed like a long shot so I swapped the guts of the working machine and the nonworking one. Now I have a cracked (but working!) screened brick and a locked non-cracked phone. The new screen price according to an HTC rep was about 230 I believe, which is a whole other annoyance. As soon as I get this new bad boy unlocked I'm going to re-root.
Sadly, until then I can only use it on the wi-fi I was able to setup thanks to adb.
[double-post deleted]
I think i broked my display today. It is all just purple and gray lines when display is turned on and few one looking like cracks. When i turn off the display i do not see anything like that. I wonder is it physical or there is some hope left?
sounds like you broke the actual lcd display, and not the glass front.
All the usual suggestions, try a hard reset then different rom of course, just in case it is software, but it doesnt sound good.
Broke my glass (not the lcd, phew) saturday night just gone gutted. Theyre only £35 or so, tho, so i think im gonna have a go at changing it myself. I think the lcd's are about the same but its kinda hard to tell which is which on ebay.i
How much is new lcd? I am asumming they will rip me off if i send it in official htc service?
couldnt say. i tried speaking to O2 about a paid repair, they just spieled teh usual guff, no info. not contacted htc directly yet.
As for price, its hard to tell, do a search on ebay, and i found lcd for 30 something, and glass/digitizer for 30 something, but i also saw lcd for 120 or so, so maybe teh one i saw was the worng item, heh, who knows. Not had a proper indepth look yet, though.
I will try to contact my official service in Croatia so I will tell the price or i will try with ebay.
my hd2 looks so sad with selotape protecting the cracks. ;(
I had to get a dropped HD2 repaired the other day..
was charged $368 to replace the cracked glass by the Australian authorized HTC repairer , phone was still functioning.
LCD complete with the digitizer (touchscreen) glass is about $250 itself. It is almost impossible to change the LCD separately from "digitizer" even in service lab.
JFYI, cnn.cn/shop/htc-hd2-c-277_948.html here it is.
That is too expansive. I dont really now right now what to do ,should i repair it or not
They said at my offical service(in Croatia) that it is something about 240 $ . They said that you cant buy lcd without touchscreen (probably digitizer? )..
Will this work?
http://cgi.ebay.com/US-LCD-DISPLAY-...872974?pt=PDA_Accessories&hash=item4cf0f17ece
that's the one,(unless you have a tmous)
well, it should be, insert usual "its not my fault if its wrong" get out clause here.
Ok. And what about digitezer (or what ever it is called) thing ? Dont I need that too?
for that price you can buy a new hd2...lol
the_bulk said:
Ok. And what about digitezer (or what ever it is called) thing ? Dont I need that too?
Click to expand...
Click to collapse
didnt you say touch still works? and screen isnt cracked? so no, BUT, the digi/screen and teh lcd are bonded together, and you gotta bake them for 10 mins at 50 deg to seperate them, , and so how do we bond them back together,,, heh. in which case a whole lcd/digi/glass would be best, but i bet theyre expensive. (Thats how theyd do it at htc repairs, just swap out teh whole thing as a single item)
I would look for a used hd2 to buy. Might be cheaper.
waiting for an apple fan boy to come along and say "htc sux and apple is the best ever" LOL
ive seen videos of people repairing their own cracked screens. Personally I would NOT do it for myself. I would rather get a new HD2 or an entirely different phone. Thats why i keep my previous phone(s) as backups in case of such event!
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78apb said:
LCD complete with the digitizer (touchscreen) glass is about $250 itself. It is almost impossible to change the LCD separately from "digitizer" even in service lab.
JFYI, cnn.cn/shop/htc-hd2-c-277_948.html here it is.
Click to expand...
Click to collapse
really? i changed 2 lcd's separately from the digitizer and it gave me no problems at all
the_bulk said:
This is how it looks:
Click to expand...
Click to collapse
Did you drop it or have it in the pocket of your skinny jeans?
Hello
Recently i bought the Samsung note 3 Model no N9005 from dubai. But the other night before going to sleep i put my phone under my pilow and while i got up in the morning i saw that my phone was very hot and the battery level was to 17%( it was 98 % before i slept) and this bright line was on the screen from top to bottom. I attached a picture of it here.
I sent the phone to the samsung customer care but they told rather i dropped the phone on ground or i put pressure on the screen.They are asking freaking $250 to replace the LCD.
My question is that the glass that covers the screen is gorilla glass 3. How could little pressure of pilow can crack it ?
What should i do now? They are saying this bright line will eventually get dark black and cover the whole screen.
Should i change now or wait till the line gets dark then repair it?
Suggestions please.
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didarnext said:
Hello
Recently i bought the Samsung note 3 Model no N9005 from dubai. But the other night before going to sleep i put my phone under my pilow and while i got up in the morning i saw that my phone was very hot and the battery level was to 17%( it was 98 % before i slept) and this bright line was on the screen from top to bottom. I attached a picture of it here.
I sent the phone to the samsung customer care but they told rather i dropped the phone on ground or i put pressure on the screen.They are asking freaking $250 to replace the LCD.
My question is that the glass that covers the screen is gorilla glass 3. How could little pressure of pilow can crack it ?
What should i do now? They are saying this bright line will eventually get dark black and cover the whole screen.
Should i change now or wait till the line gets dark then repair it?
Suggestions please.
Click to expand...
Click to collapse
faulty product
u should go to service and ask for replacement
it s hardware problem
if u phone doesn't support any warranty u should take it to a service for repair
:good:
x102x96x said:
faulty product
u should go to service and ask for replacement
it s hardware problem
if u phone doesn't support any warranty u should take it to a service for repair
:good:
Click to expand...
Click to collapse
They are saying that i have dropped the set or i gave excessive pressure thats why the LCD broke. What should i say to the Customer service?
They are also saying they tested my phone with a machine that says this set has been dropped.Is that really possible for a machine to tell?
raihan9903 said:
They are saying that i have dropped the set or i gave excessive pressure thats why the LCD broke. What should i say to the Customer service?
They are also saying they tested my phone with a machine that says this set has been dropped.Is that really possible for a machine to tell?
Click to expand...
Click to collapse
yeah it s possible to discover
if the screen was faulty from factory so thr s no evidences of pressure and etc on another elements of phone (behind screen)
but if this issue caused because of pressure by user (you) the pressure can effects another elements.
if u r sure this is faulty from factory u must ask them for result of their machine and something like that to help u to prove u r right.
:good:
x102x96x said:
yeah it s possible to discover
if the screen was faulty from factory so thr s no evidences of pressure and etc on another elements of phone (behind screen)
but if this issue caused because of pressure by user (you) the pressure can effects another elements.
if u r sure this is faulty from factory u must ask them for result of their machine and something like that to help u to prove u r right.
:good:
Click to expand...
Click to collapse
They already tested with their machine but i didn't get the result.Should i ask for it?
They warned that this line may increase and damage the whole screen gradually,is that true?
they asked $250 for replacing the original LCD, should i change it or wait to turn that line black?
What can i do to prevent from this type of accident? Get steel back cover?
A lot of questions. Can't express how much pleased i will be if u kindly tell me what to do.
I received my phone back from eGlobal after waiting two months for the screen to be fixed (had to go back to China).
Upon unpacking it, I immediately noticed the uneven oled. It's very hard to photograph, but there is a rectangular bulge and generally looks very uneven. Compared to my wife's s7e and it's totally smooth.
Do you think they used a non-samsung screen replacement (if this exists) or is it just a shabby install job?
Apart from some flickering when switching it on (for about a minute), I haven't noticed any issues. The unevenness is only visible from certain angles. However, the resell value has taken a hit, and I'm afraid it won't last if the screen is some cheap no-brand.
What's your take on it?
Haskren said:
Apart from some flickering when switching it on (for about a minute)
Click to expand...
Click to collapse
Sorry what? I'd get it repaired again. This is one reason why I never buy overseas units, just in case the repairs take long
Wow doesn't seem like an "official" repair to me. I doubt Samsung would approve that.
When I got my Galaxy S3 screen repaired back in the days, it came back perfect (except for the few scratches the plastic back cover already had). No fingerprints or dirt. The screen looked as good as what you would get with a brand new, out of the box, phone
I wouldn't accept the repair. Should be as it was new or near enough. But the flickering you mention sounds like a big no no. At least make a complaint. Don't feel you need to put up with shoddy work. Hard to see from your pictures though.
Sent from my SM-G935F using XDA-Developers mobile app
Yes, that's another thing - it was covered in fingerprints and dirty marks, and the boxed is completely scratched.
Total amateurs.
I complained about it, so let's see if they respond. I assume not.
As predicted I am now being ignored by eGlobal
Here is a better picture of the lumpy screen:
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That's why is better to have damage cover and phone replaced in case of accident than screen replaced by some dodgy company. In newest phones is very difficult to have screen replaced properly. I wouldn't accept this repair at all. Ask for refund, or re repair.
Shabby job
Haskren said:
I received my phone back from eGlobal after waiting two months for the screen to be fixed (had to go back to China).
Upon unpacking it, I immediately noticed the uneven oled. It's very hard to photograph, but there is a rectangular bulge and generally looks very uneven. Compared to my wife's s7e and it's totally smooth.
Do you think they used a non-samsung screen replacement (if this exists) or is it just a shabby install job?
Apart from some flickering when switching it on (for about a minute), I haven't noticed any issues. The unevenness is only visible from certain angles. However, the resell value has taken a hit, and I'm afraid it won't last if the screen is some cheap no-brand.
What's your take on it?
Click to expand...
Click to collapse
I can fix correctly call or message for quote www.facebook.com/TechByTazphonerepair
how much you paid for repairs ? i presumed they only change the glass ?
Aimara said:
how much you paid for repairs ? i presumed they only change the glass ?
Click to expand...
Click to collapse
I didn't pay anything as it's less than 6 months so still under warranty.
However, lots of hassle sending back to retailer in China only to be told a month later that it's a manufacturer fault and that they will need to send it to the manufacturer.
I doubt they did that - an official Samsung repair centre anywhere in the world would not "fix" the phone to such a low standard.
Screen was dead, so I assume they replaced the oled display. How they can do it so badly is beyond me.
On top of being cosmetically ugly now, it is lagging like crazy. Every 20 seconds there is a 3 second delay regardless what you are doing. Even after I factory reset it. Disaster.
I'm now looking at being without my phone for another two months - if they take it back at all. So far no luck getting a response.
Haskren said:
I didn't pay anything as it's less than 6 months so still under warranty.
However, lots of hassle sending back to retailer in China only to be told a month later that it's a manufacturer fault and that they will need to send it to the manufacturer.
I doubt they did that - an official Samsung repair centre anywhere in the world would not "fix" the phone to such a low standard.
Screen was dead, so I assume they replaced the oled display. How they can do it so badly is beyond me.
On top of being cosmetically ugly now, it is lagging like crazy. Every 20 seconds there is a 3 second delay regardless what you are doing. Even after I factory reset it. Disaster.
I'm now looking at being without my phone for another two months - if they take it back at all. So far no luck getting a response.
Click to expand...
Click to collapse
I had a defected S7E but it was like a week old, didn't agree with fixing it asked for exchanged right on the spot, after a month got Samsung approval for an exchange or money return. As i understand you can do this all 2 year of warranty. Even if the shop if Samsung approved I would never trust it's water resistance.
Haskren said:
I didn't pay anything as it's less than 6 months so still under warranty.
However, lots of hassle sending back to retailer in China only to be told a month later that it's a manufacturer fault and that they will need to send it to the manufacturer.
I doubt they did that - an official Samsung repair centre anywhere in the world would not "fix" the phone to such a low standard.
Screen was dead, so I assume they replaced the oled display. How they can do it so badly is beyond me.
On top of being cosmetically ugly now, it is lagging like crazy. Every 20 seconds there is a 3 second delay regardless what you are doing. Even after I factory reset it. Disaster.
I'm now looking at being without my phone for another two months - if they take it back at all. So far no luck getting a response.
Click to expand...
Click to collapse
they probably replace the lcd , and use back your same glass , no samsung standard is not like that , because they will replace the whole screen set for you , much easier and fuss free
That's nasty. Get the guy to redo it.
Your phone has been repaird (terrebly wrong) by just replacing the glass and then glued again to the lcd. Or they replaced your screen with a refurb.