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Has anyone had any issues with missing incoming calls on their 6P? I have missed 3 calls (while I was connected to WIFI) which I found out about because I got a voicemail but my phone never rang. The people that called said my phone rings for about 25 seconds before going to voice mail. Do the APN settings have anything to do with calls or just messages? Any other ideas?
you messed with your APN settings? i've done that on my '13 X. if you selected to only be on LTE vs. CDMA + LTE, you're going to miss calls.
640k said:
you messed with your APN settings? i've done that on my '13 X. if you selected to only be on LTE vs. CDMA + LTE, you're going to miss calls.
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I have my preferred network type set to Global. Should I change it To LTE/CDMA?
APN is set to VZWINTERNET. I didn't change any of the settings within that APN.
The weird thing is, some calls do come through but not all of them.
oh i thought you went in to the hidden menu.
I get an issue that I don't get a voice mail indicator...I get some scrambled VWZ text message.
Cares said:
I get an issue that I don't get a voice mail indicator...I get some scrambled VWZ text message.
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I am having the exact same issue and am looking for any solutions. I don't get the notification in the bar and if I miss that the text is there I miss the voicemail. Since I use my cell for work, this is an issue.
tfleming23 said:
I am having the exact same issue and am looking for any solutions. I don't get the notification in the bar and if I miss that the text is there I miss the voicemail. Since I use my cell for work, this is an issue.
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It is the result of you having visual voice mail and not having the visual voice mail app. You need to turn off visual voice mail in your verizon account and use basic voice mail or find the verizon visual voice mail app.
staticx57 said:
It is the result of you having visual voice mail and not having the visual voice mail app. You need to turn off visual voice mail in your verizon account and use basic voice mail or find the verizon visual voice mail app.
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How/where do I do that. Been trying to find it in my account for a while now.
staticx57 said:
It is the result of you having visual voice mail and not having the visual voice mail app. You need to turn off visual voice mail in your verizon account and use basic voice mail or find the verizon visual voice mail app.
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I don't have visual voicemail enabled. I just tested it and I'm getting the same issue still.
tfleming23 said:
How/where do I do that. Been trying to find it in my account for a while now.
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I honestly couldn't tell you how, their website is such a mess. You might have better luck calling.
Cares said:
I don't have visual voicemail enabled. I just tested it and I'm getting the same issue still.
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You have basic visual voicemail enabled. It comes automatically with a Verizon HD voice/advanced calling package that enables VOLTE. Until a visual voicemail app is released for this phone from Verizon you will have to use google voice for voicemail through hangouts. Works great. or you can call Verizon and see if they can downgrade you to the normal (call in) voicemail you were used to but not sure if it is possible. i have heard mixed reviews as to whether they can do that.
elreydenj said:
You have basic visual voicemail enabled. It comes automatically with a Verizon HD voice/advanced calling package that enables VOLTE. Until a visual voicemail app is released for this phone from Verizon you will have to use google voice for voicemail through hangouts. Works great. or you can call Verizon and see if they can downgrade you to the normal (call in) voicemail you were used to but not sure if it is possible. i have heard mixed reviews as to whether they can do that.
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Youmail is a good alternative. I used that for my voice mail for a few years.
Im having the same problem I know I have basic voicemail. No voicemail notification just some cryptic sms
elreydenj said:
You have basic visual voicemail enabled. It comes automatically with a Verizon HD voice/advanced calling package that enables VOLTE. Until a visual voicemail app is released for this phone from Verizon you will have to use google voice for voicemail through hangouts. Works great. or you can call Verizon and see if they can downgrade you to the normal (call in) voicemail you were used to but not sure if it is possible. i have heard mixed reviews as to whether they can do that.
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Oh that's annoying that Visual Voice Mail is bundled with Advanced Calling 1.0! Just tested it by removed Advanced Calling 1.0 and I guess the normal voicemail notification now.
I guess I rather deal with the annoying text messages than to lose the ability to simultaneously use voice and data.
Cares said:
Oh that's annoying that Visual Voice Mail is bundled with Advanced Calling 1.0! Just tested it by removed Advanced Calling 1.0 and I guess the normal voicemail notification now.
I guess I rather deal with the annoying text messages than to lose the ability to simultaneously use voice and data.
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where were you able to find that option?
I've been noticing missed calls while on WiFi but I'm on T-Mobile
Sent from my Nexus 6P using XDA Free mobile app
Nexus 6 Advanced Calling blocked by Visual Voicemail being enabled
sixhundredcc said:
where were you able to find that option?
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I would also appreciate a cheat note on how to do disable Visual Voicemail. Hell, with this new Dialer, I can't even figure out how to get into the dialer settings to update the *86 voicemail number with my pin, and I've been an Android user since Froyo, so Marshmellow has kicked my but!
But back to my most serious concern, I need Advanced Calling, so if it is kills two birds with one stone, I'd be happy to have standard voicemail since that's all I ever used. Then Verizon and Google will hopefully sort out how to enable Visual Voicemail *and* Advanced Calling too. But for now, please share any secret menus previously mentioned so I can disable Visual Voicemail! :fingers-crossed:
Update #2: Turns out Verizon's Visual Voicemail and Advanced Calling are not related, but I did learn that Advanced Calling also enables HD Voice. It turns out that the Advanced Calling feature isn't enabled on a NEXUS 6p when activated via the nano sim on Verizon. Calling the support line is the only alternative to correct this. After a restarting, Verizon called me back, and I had Data while on the phone.
I'm going to mess around with different Visual Voicemail options before switching back to Basic Voicemail, and I'll update again if I find something.
The Visual Voicemail issues is weird. First, I get indecipherable text messages. Then when I get another phone call after a voicemail, it pops up as my Google Now Card notification for drive time to work, and there is no way to answer the call! I had to reboot to clear that.
Thanks,
Ed Janx
Update: So I downloaded the Verizon Mobile App which has the ability to change your features, including Voice Mail options, but it wouldn't let me select Basic Voice Mail, and instructed me to call *611 . No time for that now, but wanted to provide a quick update.
edjanx said:
I would also appreciate a cheat note on how to do disable Visual Voicemail. Hell, with this new Dialer, I can't even figure out how to get into the dialer settings to update the *86 voicemail number with my pin, and I've been an Android user since Froyo, so Marshmellow has kicked my but!
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I found it while working out my voice mail junk here. Open the dialer, in the "search contacts & places" search window at top, press the three dots, select Settings, Calls, Voicemail. Then you can update the voicemail number (not sure about the PIN function though). This has been bugging me as well, only was getting the weird SMS messages. Was able to select basic voicemail using the My Verizon App though (was able to select all of the 3 options for voicemail with the My Verizon app too). So waiting till they update their apps to 6.0 and hope they work then.
edjanx said:
I would also appreciate a cheat note on how to do disable Visual Voicemail. Hell, with this new Dialer, I can't even figure out how to get into the dialer settings to update the *86 voicemail number with my pin, and I've been an Android user since Froyo, so Marshmellow has kicked my but!
But back to my most serious concern, I need Advanced Calling, so if it is kills two birds with one stone, I'd be happy to have standard voicemail since that's all I ever used. Then Verizon and Google will hopefully sort out how to enable Visual Voicemail *and* Advanced Calling too. But for now, please share any secret menus previously mentioned so I can disable Visual Voicemail! :fingers-crossed:
Update #2: Turns out Verizon's Visual Voicemail and Advanced Calling are not related, but I did learn that Advanced Calling also enables HD Voice. It turns out that the Advanced Calling feature isn't enabled on a NEXUS 6p when activated via the nano sim on Verizon. Calling the support line is the only alternative to correct this. After a restarting, Verizon called me back, and I had Data while on the phone.
I'm going to mess around with different Visual Voicemail options before switching back to Basic Voicemail, and I'll update again if I find something.
The Visual Voicemail issues is weird. First, I get indecipherable text messages. Then when I get another phone call after a voicemail, it pops up as my Google Now Card notification for drive time to work, and there is no way to answer the call! I had to reboot to clear that.
Thanks,
Ed Janx
Update: So I downloaded the Verizon Mobile App which has the ability to change your features, including Voice Mail options, but it wouldn't let me select Basic Voice Mail, and instructed me to call *611 . No time for that now, but wanted to provide a quick update.
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I ended up opening a ticket with tier 2 tech support. (thats who they addressed themselves as). First day i didn't think advanced calling worked but i missed that i wasn't connected to LTE but once i did get LTE it worked my bad.... But the voicemail they couldn't figure out. after three days of no call back. I got someone else from tier 2 support and he got my voicemail to work while I was calling from the 6p. finally happy to have regular voicemail notifications and not those cryptic sms messages
sixhundredcc said:
I ended up opening a ticket with tier 2 tech support. (thats who they addressed themselves as). First day i didn't think advanced calling worked but i missed that i wasn't connected to LTE but once i did get LTE it worked my bad.... But the voicemail they couldn't figure out. after three days of no call back. I got someone else from tier 2 support and he got my voicemail to work while I was calling from the 6p. finally happy to have regular voicemail notifications and not those cryptic sms messages
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I switched to the Google Voice Visual Voicemail and am very happy. Still, I did call Verizon tech and instruct them to switch me back to basic voice mail. Now I can at least I can switch the phone VM back to Verizon, listen to saved messages, then switch back to the Google Voice. Still, I really wish Verizon would just update their Visual Voicemail app to work with the Nexus 6p, as that way I could retrieve some of those 'precious memory voice mails' I've saved for years, then save them digitally.
Ed Janx
Im new to sprint, and got S7 edge but it keeps using the visual vm. I tried unsubscribing but it is still the default Voicemail, i dont want the app. I cant uninstall it.
On my note4 it gave you like a 30 day trial. I agree I didn't want it but it nags you to buy it. Just keep saying no, but enjoy the trial
Same here I had to contact tech support and have them remove it from my account
ImHavenHart said:
Same here I had to contact tech support and have them remove it from my account
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How was it? I chatted with a CS and wasnt successful. I tried unsubscribing and disabled the voicemail app using package disabler but it wouldn't work.
Tech support removed it for me.. I have normal voicemail now.. Thankfully cause the visual voice was annoying free trial or nor lol
ImHavenHart said:
Tech support removed it for me.. I have normal voicemail now.. Thankfully cause the visual voice was annoying free trial or nor lol
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Why not share with us the steps sprint tech support utilized to return your phone to original voicemail?
I used package disabler to disable the visual voicemail just fine.
dprout said:
Why not share with us the steps sprint tech support utilized to return your phone to original voicemail?
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There were no steps on my part. I called and said hey this visual voice is annoying. The tech support person said "I'll remove it from your account" and that was it. Try logging into your Sprint account and under "additional services" click "remove." Then just disable/uninstall it on your phone
ImHavenHart said:
There were no steps on my part. I called and said hey this visual voice is annoying. The tech support person said "I'll remove it from your account" and that was it. Try logging into your Sprint account and under "additional services" click "remove." Then just disable/uninstall it on your phone
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Yeah my experience wasn't like that when I called in or is there anything under additional services for voicemail or am I able to uninstall or disable....
So what do you have in the bottom left corner of your phone keypad currently? Is the icon still there? If you click it what happens?
hey yall need some assistance, I have an unlocked s7 930p. I get the voicemail notification on my lock screen and can't get it to go away, when I call it by holding 1, it just calls the vm as if I was just someone calling. How do I access my voicemail so I can delete msgs, my carrier is att.
thanks
bLueBry said:
hey yall need some assistance, I have an unlocked s7 930p. I get the voicemail notification on my lock screen and can't get it to go away, when I call it by holding 1, it just calls the vm as if I was just someone calling. How do I access my voicemail so I can delete msgs, my carrier is att.
thanks
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Your carrier is "ATT" but you know your in the "Sprint Samsung Galaxy S7 Edge Questions & Answers"?
copc said:
Your carrier is "ATT" but you know your in the "Sprint Samsung Galaxy S7 Edge Questions & Answers"?
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i have a sprint phone unlocked I use it on att
bLueBry said:
i have a sprint phone unlocked I use it on att
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You did not mention that. Not sure how your going to call Sprint to remove the app when you are on ATT? You will have to take a chance on disabling it.
bLueBry said:
hey yall need some assistance, I have an unlocked s7 930p. I get the voicemail notification on my lock screen and can't get it to go away, when I call it by holding 1, it just calls the vm as if I was just someone calling. How do I access my voicemail so I can delete msgs, my carrier is att.
thanks
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copc said:
You did not mention that. Not sure how your going to call Sprint to remove the app when you are on ATT? You will have to take a chance on disabling it.
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My wish is that we all slow down when we read and re-read before we post a reply. As you can read bLueBry said "I have an unlocked s7 930p" a sprint phone "my carrier is att."
I'm using 930u firmware on my 930p which doesn't have a voicemail app. I don't want visual voicemail, I would like the original dial in to voicemail and still get notifications.
Can someone comment on whether visual voicemail works outside of the T-Mobile Visual Voicemail app IF I DISABLE the T-Mobile Visual Voicemail app (using package disabler)?
I noticed the Samsung phone app has visual voicemail, is it going to work if I disable the Tmo app?
Thanks!
I figured it out after about an hour of testing.
The stock Samsung phone app's Visual Voicemail works fine, so it's perfectly safe to delete Tmo's voicemail app. BUT BUT BUT BUT BUT you have to first open Tmo's app, allow everything, and get it all set up (e.g. get past everything so that you're able to listen to an actual voicemail). Probably load one voicemail just to be safe. Then it's OK to delete the app and just rely on the Visual Voicemail and notification functionality of Samsung's stock phone app.
Turns out that's wrong and it's still a cluster****. It worked, but if you restart the phone it's broken again. If anyone figures it out please leave a reply as this thread will likely be viewed by people over the next year or so.
The Samsung ROM has visual voicemail built in, and it's specifically Tmo's visual voicemail functionality on this Tmo variant model. So it should do visual voicemail fine without the branded T-Mobile Visual Voicemail app which is so non-necessary that it even lets you uninstall it.
only v voice mail that i have is t mobile v voice mail. i don't have any other additional apps for v voice mail. Why do you want to remove t mobile version?
I'm on TMobile and I got TMobile's variant of the S8 Plus. When I press the VM button in the dialer, it just calls the VM number. What does your Samsung ROM VVM look like? Are you on TMobile's variant?
Is it possible to use the native Samsung dialer visual voicemail or not? I take it not possible like it is on ATT?
Hi Guys.
I got the phone last week and after a couple of days I updated to the Oreo Beta version, one thing I just noticed today after a reboot was that I had 3 Voice Mails after the reboot, those 3 calls were rejected by me but because I never got a Voice Mail notification I thought that they simply hanged up.
The Visual Voice mail setting on the Phone app settings is turned on so I assumed that was all it was needed, but it's not. My current T-Mobile Plan includes Visual voice Mail so I already have that with the native phone app on the Galaxy S8+ and if I remember correctly it also worked when I had my Pixel XL, so I didn't download the T-mobile Visual Voicemail app thinking that I didn't need it.
So today I downloaded it and when I opened the app it never registered, it got me an error every time that's when I decided to turn off the Visual Voice mail option on the phone app and it immediately registered and worked.
Am I the only one? What about others t-mobile users with similar plans than mine, do you have it working or this simply doesn't work on T-mobile?
Native Visual Voice Mail
erasat said:
Hi Guys.
I got the phone last week and after a couple of days I updated to the Oreo Beta version, one thing I just noticed today after a reboot was that I had 3 Voice Mails after the reboot, those 3 calls were rejected by me but because I never got a Voice Mail notification I thought that they simply hanged up.
The Visual Voice mail setting on the Phone app settings is turned on so I assumed that was all it was needed, but it's not. My current T-Mobile Plan includes Visual voice Mail so I already have that with the native phone app on the Galaxy S8+ and if I remember correctly it also worked when I had my Pixel XL, so I didn't download the T-mobile Visual Voicemail app thinking that I didn't need it.
So today I downloaded it and when I opened the app it never registered, it got me an error every time that's when I decided to turn off the Visual Voice mail option on the phone app and it immediately registered and worked.
Am I the only one? What about others t-mobile users with similar plans than mine, do you have it working or this simply doesn't work on T-mobile?
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Click to collapse
IS there a NATIVE Visual Voice mail app? Could not find it so I disabled it on Verizon's side to make LED work.
erasat said:
Hi Guys.
I got the phone last week and after a couple of days I updated to the Oreo Beta version, one thing I just noticed today after a reboot was that I had 3 Voice Mails after the reboot, those 3 calls were rejected by me but because I never got a Voice Mail notification I thought that they simply hanged up.
The Visual Voice mail setting on the Phone app settings is turned on so I assumed that was all it was needed, but it's not. My current T-Mobile Plan includes Visual voice Mail so I already have that with the native phone app on the Galaxy S8+ and if I remember correctly it also worked when I had my Pixel XL, so I didn't download the T-mobile Visual Voicemail app thinking that I didn't need it.
So today I downloaded it and when I opened the app it never registered, it got me an error every time that's when I decided to turn off the Visual Voice mail option on the phone app and it immediately registered and worked.
Am I the only one? What about others t-mobile users with similar plans than mine, do you have it working or this simply doesn't work on T-mobile?
Click to expand...
Click to collapse
I don't have the phone at the moment, as I sent it in for replacement, but Visual Voice mail in the phone app and T-Mobile's voice mail app worked on my phone. So the build in visual voice mail(phone app), didn't show any voice mail that were already in the mail box, but when any new voice mails were left, then the app showed. As for T-Mobile's voice mail app, it did show any old messages that were in the mail box and all future ones.
Zargone said:
IS there a NATIVE Visual Voice mail app? Could not find it so I disabled it on Verizon's side to make LED work.
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If you go to the dialer app (phone app) and go to settings you will find it there under the Call menu.
Charkatak said:
I don't have the phone at the moment, as I sent it in for replacement, but Visual Voice mail in the phone app and T-Mobile's voice mail app worked on my phone. So the build in visual voice mail(phone app), didn't show any voice mail that were already in the mail box, but when any new voice mails were left, then the app showed. As for T-Mobile's voice mail app, it did show any old messages that were in the mail box and all future ones.
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I was told on other forum that it was working fine on Nougat, so I decided to give it a try and downgraded to it and yes, it's working fine on Nougat. So unless somebody with the Oreo Beta and T-Mobile confirms that it works we can assume that it's broken on the Oreo Beta build.
Yeah I've got the same thing on the Oreo beta.
No visual voicemail through the phone app and it did work when I was on Nougat.
I'm on T Mobile. Hopefully the Oreo beta 2 fixes it this week
Charkatak said:
I don't have the phone at the moment, as I sent it in for replacement, but Visual Voice mail in the phone app and T-Mobile's voice mail app worked on my phone. So the build in visual voice mail(phone app), didn't show any voice mail that were already in the mail box, but when any new voice mails were left, then the app showed. As for T-Mobile's voice mail app, it did show any old messages that were in the mail box and all future ones.
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NaterTots said:
Yeah I've got the same thing on the Oreo beta.
No visual voicemail through the phone app and it did work when I was on Nougat.
I'm on T Mobile. Hopefully the Oreo beta 2 fixes it this week
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Have you reported it? I did, but the more the people, the better.
It will be good to see if after the update that's scheduled for this week this keeps happening or is fixed, if the fix it I'll go back to Oreo so please people if you get the upcoming new beta update, please treat this and report it, thanks.
On oreo beta
I am on the Oreo beta and I am with T-mobile. Visual Voice Mail working fine.
drherdman said:
I am on the Oreo beta and I am with T-mobile. Visual Voice Mail working fine.
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Well of the few people that have replied to me here and in other forums you are the first one that have a working Native visual voicemail working with TMobile and Oreo. Like I said before mine never worked no matter what, went back to Nougat and began working at the first try. So I really don't know what to think now.
Visual Voice Mail
erasat said:
If you go to the dialer app (phone app) and go to settings you will find it there under the Call menu.
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I don't find it on my phone. Any suggestions?
Thanks!
Zargone said:
I don't find it on my phone. Any suggestions?
Thanks!
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It may varies based on Carriers, I don't really know that and don't know any other place where to set it up. Sorry.
I just signed up for Verizon prepaid and everything except Visual voicemail works fine.
But when i turn on Visual voicemail i get a message on the voicemail tab that says visual voicemail not fully activated, and it doesn't progress from there.
Please see attached pic.
Does anyone have a trick to getting it activated?
Thank you!
Richie Rich 20kHz said:
I just signed up for Verizon prepaid and everything except Visual voicemail works fine.
But when i turn on Visual voicemail i get a message on the voicemail tab that says visual voicemail not fully activated, and it doesn't progress from there.
Please see attached pic.
Does anyone have a trick to getting it activated?
Thank you!
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Click to collapse
Happens on my 6 with T-Mobile as well. The actual app works, just not in the dialer
For me, VVM on T-Mobile has always worked fine from within the dialer. I'd like to switch to Verizon though because of coverage issues in my area.