Enabling Visual Voicemail on Verizon Prepaid - OnePlus 6T Questions & Answers

I just signed up for Verizon prepaid and everything except Visual voicemail works fine.
But when i turn on Visual voicemail i get a message on the voicemail tab that says visual voicemail not fully activated, and it doesn't progress from there.
Please see attached pic.
Does anyone have a trick to getting it activated?
Thank you!

Richie Rich 20kHz said:
I just signed up for Verizon prepaid and everything except Visual voicemail works fine.
But when i turn on Visual voicemail i get a message on the voicemail tab that says visual voicemail not fully activated, and it doesn't progress from there.
Please see attached pic.
Does anyone have a trick to getting it activated?
Thank you!
Click to expand...
Click to collapse
Happens on my 6 with T-Mobile as well. The actual app works, just not in the dialer

For me, VVM on T-Mobile has always worked fine from within the dialer. I'd like to switch to Verizon though because of coverage issues in my area.

Related

T-Mobile Visual Voicemail

Has anyone been able to get the Visual Voicemail system working with the Mango Release on t-mobile USA?
MJCS said:
Has anyone been able to get the Visual Voicemail system working with the Mango Release on t-mobile USA?
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Click to collapse
I see a voicemail pane in the Phone hub. It downloaded my voicemail to the phone after i setup. Is this what you are refering or like textual interpretation?
Yeah mine dosent work...odd
** EDIT **
Called 611 and activated Visual Voicemail on their end. Waited about 5 minutes and now it works

Missing calls on VZW 6P

Has anyone had any issues with missing incoming calls on their 6P? I have missed 3 calls (while I was connected to WIFI) which I found out about because I got a voicemail but my phone never rang. The people that called said my phone rings for about 25 seconds before going to voice mail. Do the APN settings have anything to do with calls or just messages? Any other ideas?
you messed with your APN settings? i've done that on my '13 X. if you selected to only be on LTE vs. CDMA + LTE, you're going to miss calls.
640k said:
you messed with your APN settings? i've done that on my '13 X. if you selected to only be on LTE vs. CDMA + LTE, you're going to miss calls.
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I have my preferred network type set to Global. Should I change it To LTE/CDMA?
APN is set to VZWINTERNET. I didn't change any of the settings within that APN.
The weird thing is, some calls do come through but not all of them.
oh i thought you went in to the hidden menu.
I get an issue that I don't get a voice mail indicator...I get some scrambled VWZ text message.
Cares said:
I get an issue that I don't get a voice mail indicator...I get some scrambled VWZ text message.
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I am having the exact same issue and am looking for any solutions. I don't get the notification in the bar and if I miss that the text is there I miss the voicemail. Since I use my cell for work, this is an issue.
tfleming23 said:
I am having the exact same issue and am looking for any solutions. I don't get the notification in the bar and if I miss that the text is there I miss the voicemail. Since I use my cell for work, this is an issue.
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It is the result of you having visual voice mail and not having the visual voice mail app. You need to turn off visual voice mail in your verizon account and use basic voice mail or find the verizon visual voice mail app.
staticx57 said:
It is the result of you having visual voice mail and not having the visual voice mail app. You need to turn off visual voice mail in your verizon account and use basic voice mail or find the verizon visual voice mail app.
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How/where do I do that. Been trying to find it in my account for a while now.
staticx57 said:
It is the result of you having visual voice mail and not having the visual voice mail app. You need to turn off visual voice mail in your verizon account and use basic voice mail or find the verizon visual voice mail app.
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Click to collapse
I don't have visual voicemail enabled. I just tested it and I'm getting the same issue still.
tfleming23 said:
How/where do I do that. Been trying to find it in my account for a while now.
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Click to collapse
I honestly couldn't tell you how, their website is such a mess. You might have better luck calling.
Cares said:
I don't have visual voicemail enabled. I just tested it and I'm getting the same issue still.
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Click to collapse
You have basic visual voicemail enabled. It comes automatically with a Verizon HD voice/advanced calling package that enables VOLTE. Until a visual voicemail app is released for this phone from Verizon you will have to use google voice for voicemail through hangouts. Works great. or you can call Verizon and see if they can downgrade you to the normal (call in) voicemail you were used to but not sure if it is possible. i have heard mixed reviews as to whether they can do that.
elreydenj said:
You have basic visual voicemail enabled. It comes automatically with a Verizon HD voice/advanced calling package that enables VOLTE. Until a visual voicemail app is released for this phone from Verizon you will have to use google voice for voicemail through hangouts. Works great. or you can call Verizon and see if they can downgrade you to the normal (call in) voicemail you were used to but not sure if it is possible. i have heard mixed reviews as to whether they can do that.
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Click to collapse
Youmail is a good alternative. I used that for my voice mail for a few years.
Im having the same problem I know I have basic voicemail. No voicemail notification just some cryptic sms
elreydenj said:
You have basic visual voicemail enabled. It comes automatically with a Verizon HD voice/advanced calling package that enables VOLTE. Until a visual voicemail app is released for this phone from Verizon you will have to use google voice for voicemail through hangouts. Works great. or you can call Verizon and see if they can downgrade you to the normal (call in) voicemail you were used to but not sure if it is possible. i have heard mixed reviews as to whether they can do that.
Click to expand...
Click to collapse
Oh that's annoying that Visual Voice Mail is bundled with Advanced Calling 1.0! Just tested it by removed Advanced Calling 1.0 and I guess the normal voicemail notification now.
I guess I rather deal with the annoying text messages than to lose the ability to simultaneously use voice and data.
Cares said:
Oh that's annoying that Visual Voice Mail is bundled with Advanced Calling 1.0! Just tested it by removed Advanced Calling 1.0 and I guess the normal voicemail notification now.
I guess I rather deal with the annoying text messages than to lose the ability to simultaneously use voice and data.
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Click to collapse
where were you able to find that option?
I've been noticing missed calls while on WiFi but I'm on T-Mobile
Sent from my Nexus 6P using XDA Free mobile app
Nexus 6 Advanced Calling blocked by Visual Voicemail being enabled
sixhundredcc said:
where were you able to find that option?
Click to expand...
Click to collapse
I would also appreciate a cheat note on how to do disable Visual Voicemail. Hell, with this new Dialer, I can't even figure out how to get into the dialer settings to update the *86 voicemail number with my pin, and I've been an Android user since Froyo, so Marshmellow has kicked my but!
But back to my most serious concern, I need Advanced Calling, so if it is kills two birds with one stone, I'd be happy to have standard voicemail since that's all I ever used. Then Verizon and Google will hopefully sort out how to enable Visual Voicemail *and* Advanced Calling too. But for now, please share any secret menus previously mentioned so I can disable Visual Voicemail! :fingers-crossed:
Update #2: Turns out Verizon's Visual Voicemail and Advanced Calling are not related, but I did learn that Advanced Calling also enables HD Voice. It turns out that the Advanced Calling feature isn't enabled on a NEXUS 6p when activated via the nano sim on Verizon. Calling the support line is the only alternative to correct this. After a restarting, Verizon called me back, and I had Data while on the phone.
I'm going to mess around with different Visual Voicemail options before switching back to Basic Voicemail, and I'll update again if I find something.
The Visual Voicemail issues is weird. First, I get indecipherable text messages. Then when I get another phone call after a voicemail, it pops up as my Google Now Card notification for drive time to work, and there is no way to answer the call! I had to reboot to clear that.
Thanks,
Ed Janx
Update: So I downloaded the Verizon Mobile App which has the ability to change your features, including Voice Mail options, but it wouldn't let me select Basic Voice Mail, and instructed me to call *611 . No time for that now, but wanted to provide a quick update.
edjanx said:
I would also appreciate a cheat note on how to do disable Visual Voicemail. Hell, with this new Dialer, I can't even figure out how to get into the dialer settings to update the *86 voicemail number with my pin, and I've been an Android user since Froyo, so Marshmellow has kicked my but!
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Click to collapse
I found it while working out my voice mail junk here. Open the dialer, in the "search contacts & places" search window at top, press the three dots, select Settings, Calls, Voicemail. Then you can update the voicemail number (not sure about the PIN function though). This has been bugging me as well, only was getting the weird SMS messages. Was able to select basic voicemail using the My Verizon App though (was able to select all of the 3 options for voicemail with the My Verizon app too). So waiting till they update their apps to 6.0 and hope they work then.
edjanx said:
I would also appreciate a cheat note on how to do disable Visual Voicemail. Hell, with this new Dialer, I can't even figure out how to get into the dialer settings to update the *86 voicemail number with my pin, and I've been an Android user since Froyo, so Marshmellow has kicked my but!
But back to my most serious concern, I need Advanced Calling, so if it is kills two birds with one stone, I'd be happy to have standard voicemail since that's all I ever used. Then Verizon and Google will hopefully sort out how to enable Visual Voicemail *and* Advanced Calling too. But for now, please share any secret menus previously mentioned so I can disable Visual Voicemail! :fingers-crossed:
Update #2: Turns out Verizon's Visual Voicemail and Advanced Calling are not related, but I did learn that Advanced Calling also enables HD Voice. It turns out that the Advanced Calling feature isn't enabled on a NEXUS 6p when activated via the nano sim on Verizon. Calling the support line is the only alternative to correct this. After a restarting, Verizon called me back, and I had Data while on the phone.
I'm going to mess around with different Visual Voicemail options before switching back to Basic Voicemail, and I'll update again if I find something.
The Visual Voicemail issues is weird. First, I get indecipherable text messages. Then when I get another phone call after a voicemail, it pops up as my Google Now Card notification for drive time to work, and there is no way to answer the call! I had to reboot to clear that.
Thanks,
Ed Janx
Update: So I downloaded the Verizon Mobile App which has the ability to change your features, including Voice Mail options, but it wouldn't let me select Basic Voice Mail, and instructed me to call *611 . No time for that now, but wanted to provide a quick update.
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Click to collapse
I ended up opening a ticket with tier 2 tech support. (thats who they addressed themselves as). First day i didn't think advanced calling worked but i missed that i wasn't connected to LTE but once i did get LTE it worked my bad.... But the voicemail they couldn't figure out. after three days of no call back. I got someone else from tier 2 support and he got my voicemail to work while I was calling from the 6p. finally happy to have regular voicemail notifications and not those cryptic sms messages
sixhundredcc said:
I ended up opening a ticket with tier 2 tech support. (thats who they addressed themselves as). First day i didn't think advanced calling worked but i missed that i wasn't connected to LTE but once i did get LTE it worked my bad.... But the voicemail they couldn't figure out. after three days of no call back. I got someone else from tier 2 support and he got my voicemail to work while I was calling from the 6p. finally happy to have regular voicemail notifications and not those cryptic sms messages
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Click to collapse
I switched to the Google Voice Visual Voicemail and am very happy. Still, I did call Verizon tech and instruct them to switch me back to basic voice mail. Now I can at least I can switch the phone VM back to Verizon, listen to saved messages, then switch back to the Google Voice. Still, I really wish Verizon would just update their Visual Voicemail app to work with the Nexus 6p, as that way I could retrieve some of those 'precious memory voice mails' I've saved for years, then save them digitally.
Ed Janx

s7 Edge international version (935F) no visual voicemail using ATT

Using my old sim card from iPhone, everything else works, but I found no way to get to the visual voicemail, I don't see the voicemail icon shown in the "Phone" app at all.
braydenxu said:
Using my old sim card from iPhone, everything else works, but I found no way to get to the visual voicemail, I don't see the voicemail icon shown in the "Phone" app at all.
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There's an AT&T Visual Voicemail app in the Play Store that worked for me. Installed it and all my old voicemails loaded right up.
tyrenlds said:
There's an AT&T Visual Voicemail app in the Play Store that worked for me. Installed it and all my old voicemails loaded right up.
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Yes that's exactly what I'm doing now, but I still wish I could go to voicemail directly by tapping the voicemail icon from phone, but I guess it's baked into system-level for carrier device so maybe it's not possible
working for me.
bengtc said:
working for me.
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It works right out of the box for u? u can go directly to phone and tap the voicemail icon?
braydenxu said:
It works right out of the box for u? u can go directly to phone and tap the voicemail icon?
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Yes, I downloaded the ATT visual voicemail app, and voicemails are showing up there.
Edit nevermind:
I have to go to the visual voicemail app to see the voicemails. this is how it was on my Galaxy S4 too
I'm seeing another voicemail-related problem with my S7 Edge International (G935F) with my AT&T SIM. When I try to change the Call Forwarding numbers (CF Busy/No Answer/Unavailable/Always) there is no number shown and I can't change any of the numbers (in particular, change CF All to my VM number or change CF to another person). Trying to change anything gets a Network Error message. Is this how it works for others? I also have an AT&T-branded LG G3 that has the same problem, but an AT&T Samsung S6 can change the CF settings.
for people that have the ATT Visual Voicemail app. Have you noticed that the phone will give you the notification that you have voicemail and the app itself will not provide you with the notification until you open it up and choose refresh. I do have notifications turned on. Other than that this app works fine.

New unlocked S7 doesn't have a voicemail app - how to get voicemail?

I just bought one of the newly released unlocked S7's. First let me say it is awesome. No bloat and numerous settings that were blocked by Verizon are available now. I popped in my sim and everything works great. The only one problem is that the voicemail app is not on the phone. When someone leaves me a message, I get some wierd cryptic text message. I can dial my own number and retrieve the messages the old fashioned way. After I delete a message, I get another cryptic text message. I assume these messages are supposed to be telling the voicemail app how many messages there are in my inbox. Does anyone know how I can either get a working Verizon voicemail app on my phone or stop these text messages at least?
skiddingus said:
I just bought one of the newly released unlocked S7's. First let me say it is awesome. No bloat and numerous settings that were blocked by Verizon are available now. I popped in my sim and everything works great. The only one problem is that the voicemail app is not on the phone. When someone leaves me a message, I get some wierd cryptic text message. I can dial my own number and retrieve the messages the old fashioned way. After I delete a message, I get another cryptic text message. I assume these messages are supposed to be telling the voicemail app how many messages there are in my inbox. Does anyone know how I can either get a working Verizon voicemail app on my phone or stop these text messages at least?
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You need the Verizon visual voicemail app or you need to disable basic visual voicemail on your line.
Sent from my SM-G930V using Tapatalk
PiousInquisitor said:
You need the Verizon visual voicemail app or you need to disable basic visual voicemail on your line.
Sent from my SM-G930V using Tapatalk
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That's what I thought. I tried installing a Verizon voicemail app from the Play store but it repeatedly crashes and doesn't work at all. It did not look like the standard voicemail app that is preinstalled on the Verizon branded S7. I would like to get the APK that is preinstalled and give it a try but I haven't been able to find it yet.
skiddingus said:
That's what I thought. I tried installing a Verizon voicemail app from the Play store but it repeatedly crashes and doesn't work at all. It did not look like the standard voicemail app that is preinstalled on the Verizon branded S7. I would like to get the APK that is preinstalled and give it a try but I haven't been able to find it yet.
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I have a VVM APK I used on the S5 and S6 successfully if you'd like to give it a shot.
Edit..here's a link to it. Good luck.
https://www.dropbox.com/s/xlc43x21jwculw8/VisualVoiceMail.apk?dl=0
Sent from my SM-G930V using XDA-Developers mobile app
I would love to try it.
skiddingus said:
I would love to try it.
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Click to collapse
Link is in my post above. Good luck
Sent from my SM-G930V using XDA-Developers mobile app
I get an "app not installed" error after trying to install it. It seems like the app is checking compatibility before it installs. Thanks for trying.
I as well purchased one of the new unlocked S7's. I have Google Voice setup to handle my voicemail and it works great.
gramenz said:
I as well purchased one of the new unlocked S7's. I have Google Voice setup to handle my voicemail and it works great.
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Click to collapse
Are you forwarding the Verizon phone number to the google voice number ? I use Google Voice a little but I didn't think it could handle the voicemail on the carriers system.
I have also notice that the video calling option is not available in the dialer on the unlocked phone. Not a big deal to me but it is one more small sacrifice to have the unlocked phone. I haven't looked for a work-around yet.
skiddingus said:
Are you forwarding the Verizon phone number to the google voice number ? I use Google Voice a little but I didn't think it could handle the voicemail on the carriers system.
I have also notice that the video calling option is not available in the dialer on the unlocked phone. Not a big deal to me but it is one more small sacrifice to have the unlocked phone. I haven't looked for a work-around yet.
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Click to collapse
Yes, I have it forwarding to Google voice number. You can set it up online at www.google.com/voice Also, I don't believe that Verizon Advanced Calling is available for Unlocked phones.
gramenz said:
Yes, I have it forwarding to Google voice number. You can set it up online at www.google.com/voice Also, I don't believe that Verizon Advanced Calling is available for Unlocked phones.
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Thanks. I already have my google voice voicemail set up and working. I was looking for a way to get the Verizon phone number's mailbox working with visual voice mail. I had to call Verizon and have them add the "block visual voice mail" feature to my line so that I would stop getting the cryptic text messages every time I received or deleted a message. To save someone else some grief, if you do this, you must reboot your phone before the blocking system change takes effect.
I'm using the old fashioned voice mail service now on my Verizon number. It is tedious but I don't get many messages so I can live with it. My battery life seems to be slightly better on this phone than my old Verizon branded S7. My wife inherited the old S7 when the unlocked version was released. Well played Samsung.
skiddingus said:
I had to call Verizon and have them add the "block visual voice mail" feature to my line so that I would stop getting the cryptic text messages every time I received or deleted a message. To save someone else some grief, if you do this, you must reboot your phone before the blocking system change takes effect.
Click to expand...
Click to collapse
After doing this, do you get any sort of notification when you have new voice mails?
I didn't mind the cryptic texts (in fact, I was able to determine what much of what it meant), but at least those texts let me know I had a new message. But recently they seem to have stopped, so now I get no notification I have a new voice mail
TheSkipperCDB said:
After doing this, do you get any sort of notification when you have new voice mails?
I didn't mind the cryptic texts (in fact, I was able to determine what much of what it meant), but at least those texts let me know I had a new message. But recently they seem to have stopped, so now I get no notification I have a new voice mail
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Yes, I get the typical voicemail icon up in the notification bar. My dialer has the number one key set to long-press speeddial my voicemail and enter my password for me. This way it is not much of an inconvenience not having VVM.
skiddingus said:
Yes, I get the typical voicemail icon up in the notification bar. My dialer has the number one key set to long-press speeddial my voicemail and enter my password for me. This way it is not much of an inconvenience not having VVM.
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Click to collapse
When you setup google voice correctly by forwarding your carrier number to google voice you will get it all in one place. It sounds like you setup Gvoice incorrectly. Don't use the setup from the app, use the setup on the website it will guide you in doing the phone code you have to enter to forward your number.
elzeus said:
When you setup google voice correctly by forwarding your carrier number to google voice you will get it all in one place. It sounds like you setup Gvoice incorrectly. Don't use the setup from the app, use the setup on the website it will guide you in doing the phone code you have to enter to forward your number.
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I'm a little confused here. Are you porting your phone number from Verizon to Google Voice, or just forwarding your voicemail to Google Voice?
CVertigo1 said:
I'm a little confused here. Are you porting your phone number from Verizon to Google Voice, or just forwarding your voicemail to Google Voice?
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Click to collapse
Just forwarding vzw # to google voice for the free visual voicemail.
Google Voice
CVertigo1 said:
I'm a little confused here. Are you porting your phone number from Verizon to Google Voice, or just forwarding your voicemail to Google Voice?
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The way I was able to get google voicemail to work was go into settings, phone, call forwarding, turn on call forwarding, unanswered calls and then put my google voice number there.
Isn't there some setting that can be used to enable it? I was using Lineage 14.1 on my HTC One m7 right before buying my 930u, and that had visual voicemail built into it that worked out of the box with Verizon.
Surely someone on here has a Verizon Galaxy S7 and can pull the APK file off of it for sharing?
AdobeCRT said:
Surely someone on here has a Verizon Galaxy S7 and can pull the APK file off of it for sharing?
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Click to collapse
I was able to pull the APK from my friend's Verzion S7, but when I try to install it fails saying a package already exists with that name. I can't find the package on my phone though. The package name is "com.samsung.vvm" according to pm on the device. I pulled it using these instructions.

Will Visual Voicemail work in the Samsung phone app if I disable T-Mobile VV?

Can someone comment on whether visual voicemail works outside of the T-Mobile Visual Voicemail app IF I DISABLE the T-Mobile Visual Voicemail app (using package disabler)?
I noticed the Samsung phone app has visual voicemail, is it going to work if I disable the Tmo app?
Thanks!
I figured it out after about an hour of testing.
The stock Samsung phone app's Visual Voicemail works fine, so it's perfectly safe to delete Tmo's voicemail app. BUT BUT BUT BUT BUT you have to first open Tmo's app, allow everything, and get it all set up (e.g. get past everything so that you're able to listen to an actual voicemail). Probably load one voicemail just to be safe. Then it's OK to delete the app and just rely on the Visual Voicemail and notification functionality of Samsung's stock phone app.
Turns out that's wrong and it's still a cluster****. It worked, but if you restart the phone it's broken again. If anyone figures it out please leave a reply as this thread will likely be viewed by people over the next year or so.
The Samsung ROM has visual voicemail built in, and it's specifically Tmo's visual voicemail functionality on this Tmo variant model. So it should do visual voicemail fine without the branded T-Mobile Visual Voicemail app which is so non-necessary that it even lets you uninstall it.
only v voice mail that i have is t mobile v voice mail. i don't have any other additional apps for v voice mail. Why do you want to remove t mobile version?
I'm on TMobile and I got TMobile's variant of the S8 Plus. When I press the VM button in the dialer, it just calls the VM number. What does your Samsung ROM VVM look like? Are you on TMobile's variant?
Is it possible to use the native Samsung dialer visual voicemail or not? I take it not possible like it is on ATT?

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