I was curious if anyone can tell me where the moisture indicators are on the Epic, and what they look like in regular state and tripped state. I only see a sticker on my battery (which I think is one) but it is completely white.
My phone isn't acting right, and it is quite a drive for me to the service center. I don't want to waste my time if they aren't going to warranty it. I didn't get it wet or anything, but I have heard of so many stories where due to the Florida humidity they falsely activate.
One on the battery and one inside the headset jack
Sent from my SPH-D700 using Tapatalk
I assume the headset one can only be seen if you take it apart???
I don't think that is a very good place for one. WAY too exposed to humidity. Not only that, but it sucks if my headset plug has moisture and I plug it in. INSTANT trip.
Can you tell me what it looks like tripped and not tripped?
I think the ones from samsung turn purple
ive fully torn down mine and i didnt see one in the headphone jack. i wonder if they are from different runs? launch day, you?
lafronz said:
One on the battery and one inside the headset jack
Sent from my SPH-D700 using Tapatalk
Click to expand...
Click to collapse
I believe not tripped it'll have blue markings on it, and tripped is completely white, but...
At our store we don't go by the sticker, it's more of a flag than anything else. What we're really looking for are burns and corrosion.
If you want, it's really easy to take off the back of your epic. Just remove battery and cover, unscrew the small phillips screws in the back, and wedge something small and plastic around the seam between the back plate and the chrome trim. You just have to keep a lookout for the buttons falling so you don't lose them.
What you would be looking for is discoloration on any of the metal.
But if you don't feel that adventurous, here's a little piece of advice: you can start a service repair ticket online before you head to the store. They'll be a little a more lenient when you get there and if there's only a tiny amount of corrosion, they'll probably help you out; they don't want their customer satisfaction score to take a hit if they tell you to go pound sand and you already have a ticket created.
Sent from my SPH-D700 using XDA Premium App
ugh my battery sticker is completely white. The thing is that I have submerged two phones before, and didn't even go to the store. I knew the phone was fried and called asurian (sp?). This one is TOTALLY legit not a water problem and I am going to REALLY be upset if they give me a hard time over it.
I don't feel like taking the phone apart, and I checked the website, but couldn't find where to open a repair ticket. Are you simply just talking about clicking the "make an appointment" link at my local branch?
If you are talking about the make an appointment link, it isn't working for my local Sprint Repair center (I assume because they are not a corporate store).
SIGH. I am seriously going to be upset if they try playing the water gimmick with me.
Well, I've had plenty of phones that had some water damage come in but aren't completely inoperable, just little quirks that hard resets and reflashing don't solve. You'd be surprised what a tiny amount of water can do.
So are you saying your store is one of those 3rd party authorized retailers? I didn't know they did repairs...
There's always the possibility there isn't any water damage lol
Sent from my SPH-D700 using XDA Premium App
squshy 7 said:
Well, I've had plenty of phones that had some water damage come in but aren't completely inoperable, just little quirks that hard resets and reflashing don't solve. You'd be surprised what a tiny amount of water can do.
So are you saying your store is one of those 3rd party authorized retailers? I didn't know they did repairs...
There's always the possibility there isn't any water damage lol
Sent from my SPH-D700 using XDA Premium App
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Yeah, this one does repairs. They are exclusively a Sprint store, just not corporate, but they do repairs. Have brought my wifes phone in there before.
You are right, it may not be water, but I use my phone every day at the gym + Florida moisture. I am concerned that these stupid sensors may be too sensitive and I may be dinged for something that I shouldn't.
I guess we will see tomorrow.
Milkman00 said:
Yeah, this one does repairs. They are exclusively a Sprint store, just not corporate, but they do repairs. Have brought my wifes phone in there before.
You are right, it may not be water, but I use my phone every day at the gym + Florida moisture. I am concerned that these stupid sensors may be too sensitive and I may be dinged for something that I shouldn't.
I guess we will see tomorrow.
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Click to collapse
ASC's do repairs, which is probably what the store close to you is. They're graded based off of surveys generated on tickets too. What you need to do is call customer support (*2), they'll create a ticket on your device and direct you to the store where the ASC will pull up that ticket and probably get graded.
Also, there's no moisture stickers that I know of besides the mentioned, as was said before, they won't look at those anyway. It's corrosion that's the killer.
So just to follow-up, I pulled into the parking lot, and realized that I totally forgot to call customer service and create a ticket. I was pissed off at myself, but drove all the way out there so I figured I had to try it.
Got there and he tried updating my PRL/Profile, but as I got into the conversation with him, he realized that I did a great deal of troubleshooting, and didn't give it a second look. He created the ticket, and the phone will be in tomorrow.
So basically all of my angst was for nothing. I am thinking that since the phone was working, and turned on, that they probably figured that it wasn't any "abuse" of water damage. Thanks for all of the information.
Related
ok I know for a fact they will replace your htc hero (it'll be refurbished, but if your dust is as bad as it is on mine then it's worth it).
this is what I did (it's long kinda, i'll put a tl;dr at the bottom) to get a refurbed phone from sprint for no money.
skip to bottom if you want summarized version
-spent about 30 minutes in a sprint live chat, the denied any problems with the phone and tried blaming it on me, I said their forum is full of cases of people with the issue, they told me they don't support online forums. I said then why do you guys have one. they asked for a link to the thread (i linked to one with a bunch of complaints about it in one thread) and told me to just go to the repair center and they would fix it for free, no problems at all.
-went to the sprint repair center, they said sure it'll take about 30 minutes BEFORE my phone went to the back by the techs they opened it up and said it had water damage. I stood there dumbfounded, not once had my phone been near water. He said it was from sweaty palms or sweat on my head. I said come on dude the phone has no problems other than the dust, the water detecting strip isn't even all red it's no big deal, he wouldn't budge though. he told me to go pay 100 for a refurb (deductible)
-called sprint *2. summarized what just happened they said oh no they should have been able to fix it for you. I asked what now ? they said they could have a refurbed phone sent out to me instead of having me go back there. HOWEVER if there was water damage they would charge me (I'm sure there isn't though, the strip isnt' fully activated yet).
summarized
tl;dr - If you have dust, take your phone to the repair center, they can take it apart safely, without voiding the warranty. If you have a custom rom, just take out the battery before giving them the phone. If you have ANY signs of water damage, call *2, explain that you just tried to have the dust blown out at a repair center and they refused due to a minute amount of water on the sensor. they will ship one to you in 2-5 days.
I guess this is mostly my little rant on how much sprint likes to pawn their responsibilities of on the next person. Everytime i go to the damn repair center they say water damage !
yeah i just got my replacement the other day becuase of dust only mine was new not refurb.
I'm assuming it'll be refurbed, but it may be new, I will post what it is when I get it (probably monday or tuesday).
I'm going to have to do this soon, mine is filling up.
So the solution is replaced phones/cleaning out. But they have not fixed this problem? Makes no sense.
Did you guys ever think of cleaning your houses? wtf? I've had 2 heros since it came out, and neither of them have any dust what so ever
auxny said:
Did you guys ever think of cleaning your houses? wtf? I've had 2 heros since it came out, and neither of them have any dust what so ever
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Click to collapse
So the issue is unclean houses? Your logic at the very least is interesting. And you having two clean heros does make you an expert, I mean that is a big sample size. Those filthy dusty pigs!
i agree
For the Brave who want to clean their own...
androidforums.com/sprint-htc-hero/22036-sprint-htc-hero-disassembly-diy.html[/url]
auxny said:
i agree
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Yeah and the fact that none of their other electronics have dust in their displays is pure luck. Sprint should just email all those whiny bastards and tell them to take a shower every once and awhile.
bob2300nx said:
Yeah and the fact that none of their other electronics have dust in their displays is pure luck. Sprint should just email all those whiny bastards and tell them to take a shower every once and awhile.
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It's like your in my head d00d. instead of replacement phones, they should get you guys a hover vacuum
I have had a zagg case on my hero since day one and dust has filled the lower screen and top left part of the screen as well. I don't live in a dusty house, not that it would matter really since I'm hardly home.
Also, yes you could disassemble your phone, but that could void the warranty, and this was is free and you could get a new phone from it.
Tell ur mom to start cleaning out your pants pockets better.
Stop placing the damn phone into those filthy pockets till she learns to do the laundry correctly.
Or better yet, how about YOU take a min to clean them before YOU put them on......dust problem solved......your welcome!!!
auxny said:
Did you guys ever think of cleaning your houses? wtf? I've had 2 heros since it came out, and neither of them have any dust what so ever
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dang every time you post you make your self look like an ass lol
this is the internet, young sir, so only a no life loser would care if they look like an ass online, so skeet skeet your face!
Or a complete prick...
rockage said:
ok I know for a fact they will replace your htc hero (it'll be refurbished, but if your dust is as bad as it is on mine then it's worth it).
this is what I did (it's long kinda, i'll put a tl;dr at the bottom) to get a refurbed phone from sprint for no money.
skip to bottom if you want summarized version
-spent about 30 minutes in a sprint live chat, the denied any problems with the phone and tried blaming it on me, I said their forum is full of cases of people with the issue, they told me they don't support online forums. I said then why do you guys have one. they asked for a link to the thread (i linked to one with a bunch of complaints about it in one thread) and told me to just go to the repair center and they would fix it for free, no problems at all.
-went to the sprint repair center, they said sure it'll take about 30 minutes BEFORE my phone went to the back by the techs they opened it up and said it had water damage. I stood there dumbfounded, not once had my phone been near water. He said it was from sweaty palms or sweat on my head. I said come on dude the phone has no problems other than the dust, the water detecting strip isn't even all red it's no big deal, he wouldn't budge though. he told me to go pay 100 for a refurb (deductible)
-called sprint *2. summarized what just happened they said oh no they should have been able to fix it for you. I asked what now ? they said they could have a refurbed phone sent out to me instead of having me go back there. HOWEVER if there was water damage they would charge me (I'm sure there isn't though, the strip isnt' fully activated yet).
summarized
tl;dr - If you have dust, take your phone to the repair center, they can take it apart safely, without voiding the warranty. If you have a custom rom, just take out the battery before giving them the phone. If you have ANY signs of water damage, call *2, explain that you just tried to have the dust blown out at a repair center and they refused due to a minute amount of water on the sensor. they will ship one to you in 2-5 days.
I guess this is mostly my little rant on how much sprint likes to pawn their responsibilities of on the next person. Everytime i go to the damn repair center they say water damage !
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Click to collapse
unlike vzw, sprint techs dont use the indicator strip as evidence of water damage. it can be a clue, but when they take the phone apart they have to find corrosion on the board to claim liquid damage. believe it or not they actually get paid to fix phones (and are tracked on when they fix a phone versus referring to insuance or having to exchange it) so the techs want to fix as many phones as possible. the hero dust issue is a very easy repair too.
also, theres no such thing as "not enough" water damage. when moisture gets on the strip it turns colors, plain and simple. yes, if it is submerged then it will get more red than if its just a drop of water, but a drop of water is all it takes to fry electronics. now chances are the warehouse wont look at it enough to charge you, but do be weary if the techs makred the device damaged beyond repair which they should have if they denied the repair in the first place.
unlike vzw, sprint techs dont use the indicator strip as evidence of water damage. it can be a clue, but when they take the phone apart they have to find corrosion on the board to claim liquid damage. believe it or not they actually get paid to fix phones (and are tracked on when they fix a phone versus referring to insuance or having to exchange it) so the techs want to fix as many phones as possible. the hero dust issue is a very easy repair too.
also, theres no such thing as "not enough" water damage. when moisture gets on the strip it turns colors, plain and simple. yes, if it is submerged then it will get more red than if its just a drop of water, but a drop of water is all it takes to fry electronics. now chances are the warehouse wont look at it enough to charge you, but do be weary if the techs makred the device damaged beyond repair which they should have if they denied the repair in the first place.
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Click to collapse
the tech didnt get to look at my phone it was someone at the front counter he opened it up without saying anything to me and said oh theres water damage. the whole strip isn't red is what I meant. I never dropped it or came close to water so I'm positive it doesn't have water damage on the inside.
the person said that if the indicator is red AT ALL they can't touch the phone because they don't want to take a risk, they recommended that I took the phone to a third party store where it isn't guaranteed. I called sprint right after the tech store and they agreed with me though.
Sprint techs don't get paid to repair phones, well, not per phone. We get paid an hourly wage.
Some third parties will pay their employees per phone, but corporate employees don't get paid per phone repair.
I wish we got something per repair. I repair 3-400 phones a month. Even if we got a dollar a repair it would be nice.
I also have this problem. In the same house, my other phones are very clean on the lower screeen. Many GSM users of Hero have the same problem too. I only use my hero for 3+ months. I can see dust on my screen.
Took my evo into the Sprint store because of the hair line fracture near the power button. They replaced the screen for nothing. Hassle free just thought you all should know.
I heard that some people have been denied warranty claims because of this fracture for other issues. So I decided to see if they would fix that fracture seeing as how the phone was only a month old and had no signs of dropping.
Also the chick that worked there discovered her evo had both the power button and volume fracture.
This is getting more and more common it seems.
Sent from my PC36100 using XDA App
To be fair, the average in-store rep will probably have no idea what a "rooted" phone is, much less how to check for it. Hell, I went into a Verizon store with my girlfriend to order a replacement Touch Pro2, and I had to explain to the guy what a "hard reset" was. Thank god he didn't question me when I brought up the bootloader... (it would enter bootloader, but wouldn't hard reset, in case you're wondering )
Good point but now the joke is on me. Heading back tomorrow because the ear speaker is quite distorted. Ugh.
Sent from my PC36100 using XDA App
I used to see people with hacked phones all the time sometimes I would let it slide. Sometimes I won't. Just I hate when people lied about "oh I tried to turn my phone on one day and I didn't " no u bricked it scumbag.
Sent from my HTC Evo 3G!
Customers are scumbags huh? Sounds like a Sprint employee all right!
No, idiots who brick their phones and then lie about it to try and get off Scott free are scumbags. And I'm not a sprint employee. Dirtbags who do this are why the fees have increased. Man up and pay for the insurance if you're not smart enough to work your phone.
I do believe, but I could be very wrong, but if the defect is induced by the root, then it would be grounds for voiding your warranty, otherwise it SHOULD still be covered (ie crack in power button wasnt caused by rooting your phone )
I reference cars for example. If you rip out the exhaust and put in a custom exhaust, and your radio frys or a motor in your power windows fails, they cant deny your repair since what you did in no way affected those parts that failed.
Does anyone know if we have something similiar to the Magnuson Moss Act that vehicle owners can use for warranty issues, for personal devices like phones and so on? Or something close to it to protect the consumers from being turned down for warranty claims for bogus reasons?
Hmm there's a mobilespeedtest picture in here that my anti virus says contains a malicious url?
Glad to know I won't be hassled for having a rooted Evo when I take it back to Sprint. I have a hairline crack near the volume-down button, dust particles on the top left corner between the glass and LCD screen, and of course the light leak at the bottom edge of the screen
Sokesleezy said:
Hmm there's a mobilespeedtest picture in here that my anti virus says contains a malicious url?
Click to expand...
Click to collapse
mine too. Kaspersky
just dont think everyone will have the same luck
I recently cracked my evo screen and took it to the sprint store. The told me they wanted to back up my contacts before they could replace the screen for me. Im worried because i have a rooted evo (cyanogen mod) and if they reboot my phone while they are working on it they could see the boot would not be the default sprint 4g, thus voiding my warranty, which I'm using to get a new screen. any ideas? should i return it to stock to let them repair my phone?
xBudahx said:
Customers are scumbags huh? Sounds like a Sprint employee all right!
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Click to collapse
Yes, a majority of customers are. For every 10 customers I have, 8 are liars. Employees really want to help, but after months of being lied to it kind of fades away and most employees help honest people only, even if they are cheating the system.
Sent from my Evo beeesshh
DirtyShroomz said:
Yes, a majority of customers are. For every 10 customers I have, 8 are liars. Employees really want to help, but after months of being lied to it kind of fades away and most employees help honest people only, even if they are cheating the system.
Sent from my Evo beeesshh
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Click to collapse
that's true, i get them all the time. No I didn't wet my phone (phone still has water inside lol) one went as far as telling me he was scared of water haha
DirtyShroomz said:
Yes, a majority of customers are. For every 10 customers I have, 8 are liars. Employees really want to help, but after months of being lied to it kind of fades away and most employees help honest people only, even if they are cheating the system.
Sent from my Evo beeesshh
Click to expand...
Click to collapse
well out of the five or so people at my sprint store only one is helpful, My girl brought in her epic due to the issues she has with that phone, its not rooted at all. The woman took her phone told her she voided the warrenty (because ADW launcher is installed) then told me the settings/about phone/battery is something I installed from the market and does not count cause joe shmoe made it..... we were just going there to see if the battery was defective.
Guys, it's not that hard. It's the same as any other customer service experience...
If they tell you they won't look at/fix your phone because it's rooted, be nice to them, walk away, and coming back a few hours or a day later and talk to someone else. Like people have said, most people won't realize, many of those that realize won't care, and those that do, just be pleasant and try again later.
I'm returned/exchanged/asked for service on least 6 or 7 Sprint phones over the past couple years (Palm Pre x3, Palm Pixi x2, Samsung Epic x1) and have never had a problem. In fact no one has ever noticed.
kixcastillo77 said:
that's true, i get them all the time. No I didn't wet my phone (phone still has water inside lol) one went as far as telling me he was scared of water haha
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I recently took my evo into repair center for a blown speaker, and was told phone has water damage. Funny thing is I have been careful not to have this thing around any water. The tech even told me the indicator strips were still intact, just water damage to board..does this make me a scumbag??
shortbus182 said:
I recently took my evo into repair center for a blown speaker, and was told phone has water damage. Funny thing is I have been careful not to have this thing around any water. The tech even told me the indicator strips were still intact, just water damage to board..does this make me a scumbag??
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Click to collapse
not at all, I never used the word scumbag but I have alot of customers that lie...If I open a phone and see the phone actually dripping water, then ask and get a "No, I never take my phone near water" that's pretty bad wouldn't you say so lol Next time ask to see the damage though, I can honestly tell you that sometimes it's bs since my coworkers will do it once in a while
kixcastillo77 said:
not at all, I never used the word scumbag but I have alot of customers that lie...If I open a phone and see the phone actually dripping water, then ask and get a "No, I never take my phone near water" that's pretty bad wouldn't you say so lol Next time ask to see the damage though, I can honestly tell you that sometimes it's bs since my coworkers will do it once in a while
Click to expand...
Click to collapse
yeah those water detection strips can also go off from sweating while talking on the phone
Hopefully I have the same luck.
Need to get my screen repaired/replaced for dust and wasn't sure if the techs would deny me service since I rooted my evo.
I'm not lying about it either (rooted doesn't cause dust). I just didn't want to be told no because of the software which I obviously know is not the cause, but you can never tell how people will react.
I just took my phone into the sprint repair center for a blown speaker. Got a call back and was told phone has water damage.. I have been super careful with this thing, and have no idea how this could of happened. Both visible moisture indicators are fine. Its supposed to be the one on the board, but I don't have the correct driver to disassemble. End of rant....
Sweat possibly?
Sent from my PC36100 using Tapatalk
Maybe BS from the Sprint store because they do not want to fix your EVO for free? I took my palm pro into the store a while back because it was no charging probably. Found out that the connector has somehow corroded with acid, they blamed it on water damage, however the moister strips were fine. I had a long talk with the manager and he made an exception.
I don't know about BS, then again some places are bound to possibly be bull****. But my sticker inside is marked, how I do not know. Happened first week of owning it. Nothing went wrong...took it in recently they took it apart said water damage wasn't evident, something else was afoot and that was cool. I personally wouldn't be surprised if they just turned me away at that. Ya never know though, different repair centers and different Sprint stores the help varies. But maybe there was some random and freak instance of a little water...somehow same happened on this end, at least enough to mark the indicator. Still have no idea how it could have happened.
Sent from my PC36100 using XDA App
High humidity (ie, having the phone just in the bathroom after someone's taken a shower) or sweat (while talking on the phone) could cause this mysterious water damage. For me, if my strips are changed, it's from when I put my full-body covers on, and squeezed out the water; I know some of it dripped into the earpiece grille.
Best option is to go to a third party Sprint repair center. For the most part, they dont repair the phones, they just order replacements.
dslisfree said:
Maybe BS from the Sprint store because they do not want to fix your EVO for free? I took my palm pro into the store a while back because it was no charging probably. Found out that the connector has somehow corroded with acid, they blamed it on water damage, however the moister strips were fine. I had a long talk with the manager and he made an exception.
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Click to collapse
I was thinking this could be the case, but then I just thought I was being paranoid......hmm...sprint repair center consiparcy......
actually I am a technician for a corporate sprint store and their wouldnt be any reason to not repair the speaker, the speaker is one little tiny piece, to replace that takes maybe 5 minutes, you unscrew the back pop off old speaker pop in new.
But any time we repair a phone usually also check for liquid damage on board etc...
as far as your phone wtih corrosion on the port, even if the liquid indicators dont go off and the phone has corrosion we cant repair it. Its not as if the liquid indicators are the end all, they just help find the liquid sometimes.
But corrosion is from liquid getting in the port. we see it daily.
the opposite of just about everything said here is true.
If they said its water damage it most likely is, lots of ways it can happen and im not going to get into it, be more careful.
the only reason it may not be is the opposite of stated, DO NOT take it to a third party store because they are friggin lazy and most of them are sales reps not technicians and dont care to waste time F'ing with your phone.
corporate stores have technicians where they only have the job of fixing phones, period, once your phone is apart there is not 1 single reason they wouldn't replace your speaker, its just to dang easy and with CSAT inthe mix they arent going to F with you, unless you were a **** to begin with and they never made a ticket and are blowing you off in fear of a bad CSAT.
there is no reason for them not to fix your phone at a corporate store unless it actually is water damage.
I am thinking about replacing the speaker myself. I found them herehttp://www.globaldirectparts.com/OEM-Sprint-HTC-Evo-4G-Speaker-p/htc736860.htm the only thing is minimum 5 quantity. Anyone know where else I can pick one up?
I am curious about Sprint policy when there is water damage. Does that mean that you simply have to go through the insurance (and pay the $100 deductible) and replace the phone? Or are you just SOL?
Arbanak said:
I am curious about Sprint policy when there is water damage. Does that mean that you simply have to go through the insurance (and pay the $100 deductible) and replace the phone? Or are you just SOL?
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Click to collapse
Insurance with $100 deductable.
you can either pay the 100$ deductible through phoneclaim.com/sprint and pay. they ship you one or pay 120$ in store and get it replaced (if the store has it, and not all stores might do this)
So my room mate's Droid 2 got a little water damage.. The phone wont power on at all and gets hot if the battery is left in it.
Obviously a broken phone.. however the water damage indicator on the phone is not showing that it has been wet..
so my question is: How possible would it be that I could take the phone into Verizon and play stupid to try to get it replaced..?
My room mate has already called Verizon and got a new D2global sent to her and has no use for the old broken D2.
any input or advice is much appreciated thank you
1. Check, how old is your device (maybe garantee?)
2. Before you do anything, you should make sure, that the inside of the phone is dry. Therefore I advice to lay the phone on a little bit warm heater (not hot!!) without the battery (maybe this does the job already...).
3. If not, play silly at your seller...
... if phone doesn't start after drying, you should start it without the battery (with charging cable)... maybe just your battery is dead.
thanks for the reply. I have tried all the drying tricks.. even gone as far as taking the phone apart and inspecting the hardware.
im more just concerned about Verizon's policies and procedures.. if there happens to be any VZ reps or employees listening...??..
http://forum.xda-developers.com/showthread.php?t=1073929
*cough* I'm not advocating fraud
If your roommate got another phone sent to her as a replacement for the original that was dropped in water, then they will expect the defective device to be sent back. If it was an upgrade (meaning she paid money and/or agreed to a contract extension) then there is no expectation of VZW receiving any device back. After 5 days of her have the replacement they check for the device that is expected and charge the account full retail price (prolly around 6 hundies). That being said, if it isn't on any account, its not covered by warranty. Your best hope is to let it dry out completely (about a week or so in a dry place) and then try again to use it. Liquid damage will show in other places and they don't go only by the indicator sticker.
Play dumb.
Play dumb
Play dumb : ))
Re: Water-Damaged Droid 2 Questions
starscream86 said:
thanks for the reply. I have tried all the drying tricks.. even gone as far as taking the phone apart and inspecting the hardware.
im more just concerned about Verizon's policies and procedures.. if there happens to be any VZ reps or employees listening...??..
Click to expand...
Click to collapse
Thank you Bornthor, for your comment. You are correct; if the original device was replaced via the warranty, or via the Equipment insurance program, it does need to be returned within 5 days of receipt. If it is not returned, then the line will be charged a non-return fee. This fee is based upon the full retail cost of the device, which is over $500.00. Upon receipt of the replacement, a free shipping label was included, in order to return the device with no out-of-pocket cost.
I would strongly recommend not using this device on a different line, since your roommate will be charged for it. Once the charge is on the line, it cannot be removed until that same specific device is returned.
I hope this information is helpful for you. Have a great day!
Christina B
VZW Support
Follow us on Twitter @VZW Support
I accidentally laid my droid2 face down on a wet nightstand a while back (after a long night of drinking). Woke up with water under the screen. I had an old broken droid2 laying around and I was able to transplant the motherboard from the wet one into the old screen/keyboard assembly. You might try doing something similar with the d2g if nothing else works.
Good luck!
Sent from my Galaxy Tab 10.1 using Tapatalk.
Lol.. did you think you got a free phone?...
I know that if you take the phone into the store and have them make a warrenty exchange they wont charge you. The tech needs to inspect the phone befor it is exchanged. If you play dumb at this point and they dont pick up that there was water damage then your going to be ok. Yes when you call in then send the phone in, theres a good chance that you will be charged, and its bull how much verizon charges for these phones now.
I've been told that placing phone with water damage in a bag of rice overnight helps remove moisture from the phone. Just make sure your remove the battery and the cover from the back. Hope that helps somewhat.
Sent from my DROID2 using XDA Premium App
Got a new guitar yesterday so we were sitting around outside testing it out. Had the tablet on a table next to a nearly-full can of Mountain Dew. When someone sat down, apparently the tablet was pushed into the can which knocked it over right on top of the tablet, spilling Dew all over it.
Wiped it off, and noticed it turned itself off. Wouldn't turn back on. Set it in front of a fan for a couple hours standing up, tried it again and it turned on, however there appears to be liquid between the LCD and the piece covering the screen.
Glad it still works, but hoping someone will have a disassembly guide soon so I can (gently) clean the internals...
I hope you're aware that the 3 main ingredients in Mountain Dew are sulfuric acid, urine & caffeine. That can do some nasty damage.
MisterEdF said:
I hope you're aware that the 3 main ingredients in Mountain Dew are sulfuric acid, urine & caffeine. That can do some nasty damage.
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Lol
You're not suppose to turn a device on after getting wet. I put it on uncooked rice overnight to take the moisture out and then turn it on but glad to hear your tab still works.
Sent from my GT-P7510 using XDA Premium App
I got my warranty through SquareTrade. They have an option to choose a higher plan which covers spills & screen damage. You have to purchase the warranty within 30 days of your purchase date. It was cheaper than the plan from BestBuy, & covers more. Doesn't cover theft though.
cdf3 said:
I got my warranty through SquareTrade. They have an option to choose a higher plan which covers spills & screen damage. You have to purchase the warranty within 30 days of your purchase date. It was cheaper than the plan from BestBuy, & covers more. Doesn't cover theft though.
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does square trade provide international warranties?
If not does any one know who does?
This wasn't purchased so I couldn't really get a warranty on it. It was a freebie from Google/Samsung at IO.
I know better than to turn it on when it's wet, but it was already on when it got liquid spilled on it, so didn't see how it could cause more damage trying to turn it on.
cdf3 said:
I got my warranty through SquareTrade. They have an option to choose a higher plan which covers spills & screen damage. You have to purchase the warranty within 30 days of your purchase date. It was cheaper than the plan from BestBuy, & covers more. Doesn't cover theft though.
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I did the same thing. Its 100$ for 2 years - it was 54.99 for the warranty and 45.00 for the spills and accidental damage. I think its a great deal especially that there is no deductible.
lordwinkevin said:
Lol
You're not suppose to turn a device on after getting wet. I put it on uncooked rice overnight to take the moisture out and then turn it on but glad to hear your tab still works.
Sent from my GT-P7510 using XDA Premium App
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This works well, when all you are dealing with is water, or some other liquid that is not full of chemicals and sugars..
While the rice acts as a desiccant, it will draw out the moisture, but leave behind crystallized sugars and other sticky goodness.
Unfortunately, there is no good solution to cleaning out soda from things.. other then to do the best job you can, and live with whatever is left over.
Sorry to be a nag, but stupid is as stupid does. Just cuz u got it for free doesn't mean you should treat it as such.
Either way yahoo recently had an article testing the rice theory with 3 cellphones, only one of them ever turned back on so that is bunk.
I would be surprised if Ifixit.com hasn't done a teardown yet
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urine??? HA!
Let it sit for a while.... I wonder what will happen when the tablet starts to get hot.
verusevo said:
Sorry to be a nag, but stupid is as stupid does. Just cuz u got it for free doesn't mean you should treat it as such.
Either way yahoo recently had an article testing the rice theory with 3 cellphones, only one of them ever turned back on so that is bunk.
I would be surprised if Ifixit.com hasn't done a teardown yet
Sent from my PC36100 using XDA Premium App
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I'm neither stupid nor do I treat my electronics poorly, free or not.
I'm glad you've never had an accident, but pull your all-mighty head out your ass. Stuff happens. I'm have been a geek for a long, long time. Never have I spilled a drink on any of my electronics until last night. You can see I've been on these forums for quite a long time, way longer than Android has been around.
And yes, the rice thing is useless.
OP, go to squaretrade.com and purchase a warranty right now. If you search around, you can find some 10-30% off codes. But, you'll be covered for everything including spills and drops. Wait a month and send it in. I believe there is no deductible, too.
EDIT: After typing that, I just remembered yours is an IO. Call them up and see if they can offer you something. Their customer service is exceptional. I plan to get a warranty of the kal-el version of this when it releases.
ericc191 said:
OP, go to squaretrade.com and purchase a warranty right now. If you search around, you can find some 10-30% off codes. But, you'll be covered for everything including spills and drops. Wait a month and send it in. I believe there is no deductible, too.
EDIT: After typing that, I just remembered yours is an IO. Call them up and see if they can offer you something. Their customer service is exceptional. I plan to get a warranty of the kal-el version of this when it releases.
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Thanks
Seems that everything has cleared up. Works just fine, screen clear, but I'm going to pick one up anyway just in case.
Jorsher said:
Thanks
Seems that everything has cleared up. Works just fine, screen clear, but I'm going to pick one up anyway just in case.
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Yeah they really have the best warranties and prices out there.
MisterEdF said:
I hope you're aware that the 3 main ingredients in Mountain Dew are sulfuric acid, urine & caffeine. That can do some nasty damage.
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Hahaha!! Lmao!
HTC T-Bolt. Awesome phone, pathetic battery.
Square trade is awesome. They have, imo, the best warranty solutions anywhere. Dont ever buy store brand warranties as there are so many limitations.
The Square trade ones are not only cheaper, but cover more. I highly recommend it.