[Q] Help! Audio jack stopped working! - Eee Pad Transformer General

Hi,
So today I was watching a movie in bed and holding my transformer with 1 hand. The bezel (or thing that separates the screen from the sides) suddenly moved up so it was now disconnected from the screen. My headphones had stopped working. I pushed back on the screen/bezel area and it got back into place but now anything connected to the audio jack doesn't work properly. There is no notification that anything is connected another sound comes out of the tablet as well as the headphones. Please help, as I am going on a 12 hour flight in 2 days and really want it for movies.
Thanks

Do the sounds thought speaker still works? Do your headphones still working with other device?

yes and yes

sounds like the spring connector in the headphone socket might have bent, had the same problem but in reverse years ago on an xda exec a little plate that makes a contact when the headphones are inserted got jammed in the open headphone position so no phone speaker. Yours sounds as if the contact might have bent when your bezel loosened and is not making the contact when inserted. Looks like an Asus job. The contact is doglegged so that when the jack is in it closes the contact, if yours/has bent straight when the jack is in it still won't contact.
But then again could be wrong.

maybe clean ?

ilan354 said:
Hi,
So today I was watching a movie in bed and holding my transformer with 1 hand. The bezel (or thing that separates the screen from the sides) suddenly moved up so it was now disconnected from the screen. My headphones had stopped working. I pushed back on the screen/bezel area and it got back into place but now anything connected to the audio jack doesn't work properly. There is no notification that anything is connected another sound comes out of the tablet as well as the headphones. Please help, as I am going on a 12 hour flight in 2 days and really want it for movies.
Thanks
Click to expand...
Click to collapse
This happened to me too. After I mod my tablet to add 2.5mm barrel plug charger my speakers stopped and the audio jack worked in only one side. Then a few hours later after I pressed on the bezel in the same place as you the audio jack did not work in either side. I read about reboot the tablet to reset audio and tried but it did not work for me. I opened my tablet and unplugged my speakers from the board and the audio jack now works 100%. I have replacement speakers, so I will soon be reinstalling and testing the original speakers and my replacements and maybe get to the bottom of this problem.
So maybe a tablet reboot (off and on) will do same for you without opening. Maybe there is another trick to reset the audio, but I do not know. It may be something else, but I do not know. Good luck.
If you want to open and unplug & plug speakers you need a torq #5 to open the two screws. Put thumbs on screen and finger nails over edge and under bezel lip and push/pull gently - starting a one of the top corners. If you get hung try wiggling a small plastic tool under edge and try again, carefully. The speaker plug on mobo is small white socket mounted on board in bottom left. Careful to not void warranty.

Thanks
Thanks everyone for your replys but I have a couple other irreparable problems so I'm sending it back to amazon

Related

speakers not working anymore

suddenly, the speakers of my wizard (Qteck 9100) doesn't work anymore.
When playing mp3's or making a phone call, I just can't here anything anymore! When using my headset, everything works fine.
Since there are 3 speakers, (2 stereo for music and 1 for phone speaker) which doesn't work anymore, I suppose this is a software error and not my hardware.
Is there anyone with some ideas for registry changes or so to make it work again? Else I will return it and let them fix it (still in garantee)
thanks!
CIAO!
VOODOOS!L
the main speaker on my 9100 just quit one day while it was sitting on my desk and hasn't worked since. Hard reset didn't help. New rom install didn't help. Gonna take it apart and look around soon.
guttrhead said:
the main speaker on my 9100 just quit one day while it was sitting on my desk and hasn't worked since. Hard reset didn't help. New rom install didn't help. Gonna take it apart and look around soon.
Click to expand...
Click to collapse
I've had this happen to me. What I surmised was that the phone probably thought the headset was still plugged in. I had to do a headset exchange with T-mobile USA.
There's a known fault in the wizard headphone jack socket switch which stays open when the head phone jack is removed. Plugging the jack in and giving it a good "waggle" sorts it apparently.
PS "waggle" is an old Swedish word for moving something back and forth while having your left trouser leg rolled up to your knee.
eek
this actually happened to me when my headphone jack's tip broke off and stayed in the connector. if you pop off the battery, you can see the tip. just make sure nothing's there, to verify that your problem isn't physical.
llcoolj said:
There's a known fault in the wizard headphone jack socket switch which stays open when the head phone jack is removed. Plugging the jack in and giving it a good "waggle" sorts it apparently.
PS "waggle" is an old Swedish word for moving something back and forth while having your left trouser leg rolled up to your knee.
Click to expand...
Click to collapse
I tried the "waggle" but it didn't work. I ended up replacing the headset since it was still under warranty with T-Mobile USA. However I use the headset plug quite a lot since I use the phone as an MP3 player during my work commute, so this is a cause for concern.
I had never used the headset and never put anything in that jack. Still the speake stopped working.
found out what was wrong with mine. Turns out that the ribbon cable that connects the lcd part to the keyboard part got snagged on something and had a couple of mm gash torn in the side. I noticed that sliding the keyboard open made kind of a crumply noise. I thought it was some flaw in the slide design, but it was just the broken cable rubbing against something. Still not sure where to get it fixed though (other than germany)
I had the same problem with this f*** headsets... I tried since two hours to "waggle" it and it didn't change anything... I'm going to try with other headsets tomorrow if it's the only solution
This happened to me again with my replacement MDA. This is what I ended up doing - take off the back plate and remove the battery. If you look at where the battery used to be towards the bottom of the phone, you'll sorta see the headphone connector. Use your stylus and wiggle it around thru the slight hole. That might do the trick.
Thanks,
I could solve my problem too this way, just kept moving in and out the headphone jack till it worked.
CIAO!
VOODOOS!L
One question, How many times you did it to make the sound work again ?
well, i think it took me some time, just wanted to give it up and suddenly it worked (play some music while trying, so you here it when it will work)
I also pushed and turned a little bit with the headphone jack into the headphone input connector, but be carefull with that, the headphone jack could break and parts of it could stay into the headphone input connector, and I assume that would make your problem bigger than before...
anyway, if it really doesn't work, you should return it asap, I should be replaced ...
good luck
This fixed my speakers
Incase someone wonders over to this thread:
I very gently wiggled the headphone jack whilst playing an mp3, and it worked.
I am so relieved that I dont have to take it in to be repaired.
If you cant get it to work straight away, try blowing into the socket, or use a toothpick. But remember to be gentle.

Problem with the Note and it's headphones

I have been searching for this problem, but can't find anything about it.
Theres a problem with my Galaxy Note headphones. Every time i plug them in the Note, the audio is really bad, kinda like it only sends half of the music out, and I can normally only hear the music, and then the voice in the song is really really low.
But when I press the button on the headphones it works completely like it should, but I have to keep pressing the button. So if i stop pressing it, the audio gets really bad again.
Does it have anything to do, that I jailbreaked the phone with the Abyssnote kernel?
Did they worked properly before you flashed the kernel?
Maybe the headphones are just broken?
That's what I can't remember
Is there a way to reinstall the stock kernel?
Sorry for being a newbie..
Have you tried other headphones to see if its the Note or the headphones?
Your headphones are broken.
Sent from my GT-N7000 using Tapatalk
This has happened to me several times now. Pushing the jack harder and/or rotating it helps in my case.
Probably broken plug. Unfortunately many samsung's heaphones arrive broken...
Sounds like the pin alignment is in the wrong. What brand headphones and what were the made for? Try other headphones. I have a set of Nokia headphones that don't work on an iPhone or the note but work great on my Booklet netbook. Just saying, headphones with mics are not universal.
I own 20 nokia headphones. All had this issue.
normally i only get this issue when i havent pushed the plug all the way into the socket.
Same Issue w/AT&T Version
I purchased two G Note's back in March, and I am just now finding out four days ago that both devices will not allow the Headphone jack to completely be inserted into the port at the top of the phone. When inserted, although not properly seated all the way inside the device, you can hear sound in one side, and if you apply pressure downward you can hear both sides. I told AT&T I don't care that you have not heard of this problem, and what are you going to do about it. After taking my devices to two AT&T Retail Stores and a Best Buy, which is an Authorized Retailer, they all told me I may have defective devices. After being on the phone with AT&T CS Rep, 73 minutes the Rep comes back and says her Supervisor said it's not a warranty issues and not to replace me devices. I said let me talk to the buffon. Guess what, he/she never came to the phone to talk with me, so the CS Rep said she was going to put the Warranty Replacements through anyway. I have tried Samsung, Sony, and Philips Headphones, all of which are 3.5mm and a male-to-male audio jack to listen to my music in my car and this is when I discovered the problem. When at AT&T and Best Buy my Headphones fit into their display models without any problems, and so with their own Headphones. But when AT&T and Best Buy tried THEIR Headphones they would not fit into my phones. So at the moment, I am waiting on my replacement devices and hopefully those will be ok.
So I don't believe it has anything to do with your jailbroken phone or a kernel issue.
Do the headphones work?
I suggest you try to use the headphones with someother device. MP3player, desktop, TV.
See if they work OK with those.
I also suggest you try a different set of headphones with the Note and see if those work.
AW: Problem with the Note and it's headphones
Delete
I'm going to go way outside the normal thought process. Do you ever carry your phone in your jeans pocket? I've actually experienced a couple times where the lint in my pockets got into the headphone jack hole and it would do what has been described in previous posts about the jack not seating properly. Forcing the jack in, only compacted things further. I ended up spending a while with a needle and bent paperclip to get the stuff out. Get a good light and look inside. Maybe even compare what you see to another devise with a headphone jack. Good luck.
Sent from my GT-N7000 using xda app-developers app
unglued94ta said:
I'm going to go way outside the normal thought process. Do you ever carry your phone in your jeans pocket? I've actually experienced a couple times where the lint in my pockets got into the headphone jack hole and it would do what has been described in previous posts about the jack not seating properly. Forcing the jack in, only compacted things further. I ended up spending a while with a needle and bent paperclip to get the stuff out. Get a good light and look inside. Maybe even compare what you see to another devise with a headphone jack. Good luck.
Sent from my GT-N7000 using xda app-developers app
Click to expand...
Click to collapse
This is true. I got one of those cheep screen pens with a rubber tip as it has a plastic thing to hold it in the Jack hole by athread. I use the plastic bit to plug the hole to stop lint & moisture
From box 13......
Never happened to me and i am still loving the out of the box headphones. Maybe urs broken..
Sent from my GT-N7000 using xda app-developers app
had the same problem here:
It started with the same symptoms as you described, then (as a guy mentioned) I could make it working by turning the jack a little around when plugged in.
then Iost the left channel, then it stopped working.
went to the service: they replaced the whole input part (the internal audio in/out hardware) which sits right behind the 3,5 mm "headphone out".
Then it worked. However, I was curious to find out what had caused the malfunction. So I gave it to a Chinese friend (he has a repair shop for phones).
He found out that by plugging in "non compatible" head sets (probably my old Nokia one), which do have different sections at that pin for the remote control, I caused a short circuit to the audio hardware. We could simulate this on his computer, where he has a simulation software to control the current flow caused by head sets. So, If it is not your ROM (you said you are not on Stock) , you will have to replace your audio in/out at your service center.
hope this helps
greetings from Sichuan China

Soldering the headphone jack

Hello people,
I've finally had enough with the headphone problems many have reported, the distorted sound and triggering voice commands. I've previously swapped the jack with a new one(had to buy a whole mid frame) and now it's started doing it again, about a month later(the original one lasted just as long).
The issue is that this phone is huge and when using it in my pocket with the headphones on, it moves that jack with every step. This wouldn't be a problem if the jack was soldered on or at least wired to the board, but instead it's just placed on top.
So I've decided I want to solder it on. I'm a bit scared as I've never soldered to a pcb board... And I might desolder other items. I'm going to hone my skills first on some other broken devices, but at this point I'm pretty sure I'll do it in the end.
Has anyone else here done this? Want to watch me possibly destroy this otherwise great phone? Heh.
Ty
Dude you're nuts. Just go get some Bluetooth headphones, it's 2016!! I literally haven't used my headphone jack more than 3-4 times in the 4 months I've owned this phone.
Also, I'm pretty sure the headphone jack isn't soldered in specifically so that if the jack moves around a little it won't cause damage to the board. This is common on most/all phones. Soldering it down would be a TERRIBLE idea. You will likely damage your phone.
Why didn't you just send it in for warranty repair?
Sean89us said:
Dude you're nuts. Just go get some Bluetooth headphones, it's 2016!! I literally haven't used my headphone jack more than 3-4 times in the 4 months I've owned this phone.
Also, I'm pretty sure the headphone jack isn't soldered in specifically so that if the jack moves around a little it won't cause damage to the board. This is common on most/all phones. Soldering it down would be a TERRIBLE idea. You will likely damage your phone.
Why didn't you just send it in for warranty repair?
Click to expand...
Click to collapse
Hi, I couldn't send it in because I unlocked it, which voided the manufacturer warranty. If I remember correctly on my old galaxy s4 it was plugged in with a cable, which was a much better solution. The reason my sound interrupts is because when it moves, it moves the pins on the board causing slight interruptions.
However the pins in the jack are long enough and soft enough that they would bend first instead of breaking the board.
And about Bluetooth headphones? I've bought 3 different sets, they either have huge controllers hanging and pulling on one side, or they are too big, or they're poor quality, I've spent more than I want to admit on different sets (see attachment).
So today I'm going to try and solder the jack, and throw this phone away if I break it and buy a small one, that doesn't put that much pressure on the jack in my pocket.
Stay tuned. I should take pictures.
No go
Well, it didn't work. I knew it would be hard to solder the little legs that where under the actual jack. Getting them all melted and touching before they cool down, without melting the plastic or the rubber around the jack was not possible in the end.
Only 2 of the 5 pads actually stuck together, and there was only a buzz coming from the headphones. I decided to open it again and remove the solder just in case something was shorted, I didn't want the sound chip to get toasted. My biggest mistake was leaving the glue on the jack, which stuck to the mid-frame. When I pulled that apart, the jack, with the two pads came with it.
I'm putting the pictures up if anyone wants to have a look at the mess, you can see in the first and second picture why my sound is interrupting: the pad is damaged from continuous friction.
The phone still works so I've lost nothing other than my time.
BTW, at the moment I'm using wired headphones to a Bluetooth adapter. Until they make smaller/lighter wireless headphones I'm stuck with this.
They got Bluetooth without the wire hanging thing that bugs ya (bugs me too) don't have a name or link right now but a quick Google search should pull them up
Ken C said:
They got Bluetooth without the wire hanging thing that bugs ya (bugs me too) don't have a name or link right now but a quick Google search should pull them up
Click to expand...
Click to collapse
Yea, I saw Jordan Keyes review these ones. They are too much like having screws screwed in your ears. If they can get them smaller, and still have 2-3 hours battery, I'll be interested.
I am not sure how the LG Tone type of Bluetooth ear buds are any more intrusive than regular earbuds with a cord hanging down the side of your body! They definitely last a long time for me.
bv90andy said:
Yea, I saw Jordan Keyes review these ones. They are too much like having screws screwed in your ears. If they can get them smaller, and still have 2-3 hours battery, I'll be interested.
Click to expand...
Click to collapse
How about these
Use this instead, it's a taotronics tt-br05 Bluetooth wireless receiver, you can plug your wired headphones in it and use Bluetooth instead of the 3.5mm plug.
Has play/pause and volume/track change buttons. Also has a mic for calls.
Search in Amazon.
Ken C said:
How about these View attachment 3865297
Click to expand...
Click to collapse
They only have 1 hour battery before you have to plug them in the little tube to charge again. The battery technology isn't there yet.
kadopt said:
Use this instead, it's a taotronics tt-br05 Bluetooth wireless receiver, you can plug your wired headphones in it and use Bluetooth instead of the 3.5mm plug.
Has play/pause and volume/track change buttons. Also has a mic for calls.
Search in Amazon.
Click to expand...
Click to collapse
I have actually been using this
Good option, but it wasn't great sound quality.
Anyway, I've bought a second hand Xperia z5 compact and use that now. The moto x style has become a in house tablet.

Anyone else having problems with the 3.5 headphone jack?

Doesn't matter what I connect, it doesn't feel like it's every inserted completely and because of it I've been getting really irritated when the music stops.. Can I replace it and keep the same audio quality?
Or should I wait to trade it in?
Are you 100% sure that there is nothing stuck inside the port that is blocking a secure connection? Could be something pretty tiny even as it wouldn't take much to prevent the plug from clicking in completely
Yup, mine is the same. H918. I just take a little piece of the rubber off the plug in part and haven't had any problems since.
i faced this with my g3, if the headphones do not have a mic its a 2 connector and idk why but it makes teh phone think u hit the answer/call/play/pause button, just get a headset with a mic, problem soft or get bluetooth and dont sweat it at all
pre4speed said:
Yup, mine is the same. H918. I just take a little piece of the rubber off the plug in part and haven't had any problems since.
Click to expand...
Click to collapse
I'll try that, thanks
Pocket lint has done this to me several times. I put a little hook on a tooth pick and reached in. Every time I think no possible way, that's what it is.
You can also pull the cotton off a q tip and twist in there.
Sent from my LG-H918 using XDA-Developers Legacy app
yup. my v20 started this with my car aux cable. activates google now constantly, stops music, any slight bump of the 3.5mm jack and im jacked.
Took phone apart cleaned with denatured alcohol and still the issue. The port is cheap and the connectors are not sufficently making contact with the aux end. Its a sh!tty quality part LG dumped on the phone so our quad dac experience would suck.. Just poor manufacturing is the issue imo
I have the same issue whenever I use a headset or plug without mic/buttons; Google Now keeps activating unless I position the cable just right, and it is extremely annoying. I also checked the circuit board when fixing my SD Card slot and noticed that the headphone jack is soldered on, so I wouldn't mess with that unless you have a lot of soldering experience under your belt.

Any 6P Hardware Experts?

Hello,
I have seen a few people with an issue where if the phone gets wet, audio completely stops, and apps that use the speakers or microphone act very odd. https://forum.xda-developers.com/nexus-6p/help/nexus-6p-audio-playback-error-app-t3476592 this is one of a few posts with the same issue.
Essentially audio won't won't through anything but Bluetooth, and apps like YouTube, Play Music, Sound Recorder, Video Recorder (but not camera as is doesn't use the microphone) all act strangely, and different from each other. Play Music for example constantly loads songs then skips to the next. The Camera works great, but as soon as it is switched to video, it says "cannot connect to camera."
I'm trying to figure out why this happens, and how to fix it. Some have said that cleaning the microphone works, but that doesn't seem to help most, and didn't work in my case. The microphone is not replaceable on the board. Actually there are three, but the "main" one on the back seems to be the common issue, but may not be.
Any advice would be greatly appreciated. Thank you!!
My uneducated guess would be moisture in the connections causing circuit shorts when enabled. If you arent feeding anything to the speakers or from the mic, the connections dont short out because there is nothing doing.
After having the 6P apart twice, the best guess for a fix I would have is to disassemble it and disconnect anything that has a ribbon cable. You can disconnect the front facing camera, bottom speaker, etc. Then let the whole thing dry out and reassemble. NOTE: disassembling this phone is not for the faint of heart! I did it to replace my battery and ended up cracking the LCD panel in the process.
chrisexv6 said:
My uneducated guess would be moisture in the connections causing circuit shorts when enabled. If you arent feeding anything to the speakers or from the mic, the connections dont short out because there is nothing doing.
After having the 6P apart twice, the best guess for a fix I would have is to disassemble it and disconnect anything that has a ribbon cable. You can disconnect the front facing camera, bottom speaker, etc. Then let the whole thing dry out and reassemble. NOTE: disassembling this phone is not for the faint of heart! I did it to replace my battery and ended up cracking the LCD panel in the process.
Click to expand...
Click to collapse
I actually have the phone apart. I've cleaned all the corrosion off of everything with 90% isopropyl alcohol. The phone wouldn't turn on when I got it, now everything but the weird sound issue works great. It's been disassembled for weeks and is definitely dry, so no short circuit. At this point, I don't think the phone can be saved, but maybe. Plus, I'm super curious about why this is happening.
As written here:
Hi guys, I think I solved the problem.
After a factory reset, my phone didn't play any sound from the speakers (neither the top nor the bottom), couldn't record anything from the mic, couldn't record any type of video with the stock Google camera ("Can't connect to the camera" or 0:00 seconds long videos) and YouTube acted weird sometimes.
I spent to days looking for a solution, and I understood that the problem was in the headphone jack. It remains triggered as if there were headphones inserted, someone resolved inserting and removing a real device in the headphone jack 3 or 4 times, but it was not my case.
I took the phone apart, physically disconnected the headphone jack and then rebooted the device. All the problems are gone! The sounds came back perfectly from both speakers, the camera can now record video and the mic is working. After this test I turned off the phone, reconnected the headphone jack, rebooted and still no problems. The headphone jack works fine too, and YouTube has no problems reproducing videos.
I even tried two factory reset and everything is still working fine! I hope to be helpful to someone, this procedure has solved my problem!​

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