Just got my Axon 7, shipped from DE to UK, thought I'd try manual software update.
Current version listed as ZTE A2017GV1.0.0B06
It times out with Network Unavailable despite the fact it is connected to WiFi and Chrome works fine as well as everything else needing internet connections.
I am on Three UK, haven't tried updating without a SIM ... is that worth trying? I did see at initial setup I was prompted to accept some sort of 3UK profile though I assumed this is just APN/MMS stuff.
Anyone else having similar problem trying to update?
I see talk of updating to B08 etc, from 2017G --- is 2017G same as 2017GV1... wouldn't want to assume anything this early on in my game
TIA for any tips/advice.
Am really liking this phone though, might be nice to get latest update for security mainly, not sure if many features are added?
Same issue here as it happens, though I'm currently trying to update WITHOUT a sim (didn't appreciate it was nano so new one on order!).
I was thinking it maybe needed one to be present to update, but clearly that's not the case.
nstirton said:
Same issue here as it happens, though I'm currently trying to update WITHOUT a sim (didn't appreciate it was nano so new one on order!).
I was thinking it maybe needed one to be present to update, but clearly that's not the case.
Click to expand...
Click to collapse
Can't speak to the EU version, but I was surprised when my A2017U would not complete initial setup (& update) without the SIM, although wifi was strong. All completed quickly as soon as I popped in the SIM.
Hi,
I have the same issue here.
I've just bought A2017G from Italy (Amazon) and I live in France. Can't have the upade to B08. There is always this message "No network" after a minute of searching. I tried with 4G and Wifi and there is the same issue!
Also can't connect
Same issue here. I am already on B.08 and have wifi/Sim in place.
Mysterious problem
I have tried many solutions but I wasn't able to update :
- used three different sim cards from 3 operators
- removed sim card and worked only on wifi
- used VPN
- tried to update via SD card form the update page and from recovery
... Unsuccessful !
Anyone have idea?
I'm also having the same problem. I live in Sweden and I just got the phone today. Would be nice if I could update sometime soon.
A2017g b06
Greenland here, I also have problems with the connectivity
Maybe ZTE is updating its servers so that the updates can finally deploy at the same time, the same version, for everyone.
Or, maybe... they are silently getting rid of Adups and moving to another kind of upload process, before **** hits the proverbial fan.
Also, Global Axon 7 here, brought via Amazon.es, sent from Germany and now used across Portugal/Spain. Running 0B08.
deoki said:
Maybe ZTE is updating its servers so that the updates can finally deploy at the same time, the same version, for everyone.
Or, maybe... they are silently getting rid of Adups and moving to another kind of upload process, before **** hits the proverbial fan.
Also, Global Axon 7 here, brought via Amazon.es, sent from Germany and now used across Portugal/Spain. Running 0B08.
Click to expand...
Click to collapse
I can understand that, but even if we put the B08 update file downloaded from ZTE support in SD card, the update can't be processed.
Hello, I had the same problem, I reinitialized the Axon 7, and I copied the file update.zip B09 on the phone, it recognized and installed the file (I was on the b08 before)
Hallo, i have the same problem with update, I have B06, somebody can give me a link to download the latest firmware and how to install it.
Yansin said:
I can understand that, but even if we put the B08 update file downloaded from ZTE support in SD card, the update can't be processed.
Click to expand...
Click to collapse
hmm I put a b09 in the sd card and it updated no problem
Solution found!
I’ve already found the solution for the manual upadate from SD card and it’s easy to do.
Theses instructions are not mine and I’m not responsible of what you do with your phone. I found them inside the update file that I Downloaded then I unzipped.
You will find a PDF document called “ZTE A2017G Upgrade Guide (through an SD Card).pdf”. You can use it to do the upgrade step by step.
Till now, all was OKEY: backup is very quickly with Zte app. The update take about 5 minutes, than the phone restarts automatically.
If you cannot find the B08 update file, try to download it from here: http://www.ztedevice.com/support/detail?id=98CEB24F9FFD433EA99EC424163149A6
Here are the steps (exactly as mentioned in ZTE Upgrade Guide)
ZTE V7 Upgrade Guide (Through an SD Card)
1. Backing Up the Data
1) Download the upgrade package.
Open http://www.ztedevice.com.cn/support and download the upgrade package (update.zip) that matches your phone model. If the downloaded package is not update.zip, unzip the package to obtain update.zip.
Ensure that your micro SD card is at least 3GB.
2) Remove the SIM card before the upgrade. Back up the data and APPs in your phone by using the built-in Backup function. To enable the built-in Backup function of your phone (an SD card must be inserted), select
Backup and Restore from the main menu。
3) Perform data backup.
Note:
You should not remove the SD card during the backup process. To avoid data lost, it is not recommended to cancel the backup process.
4) Verify that the update.zip file in the root directory of the SD card
matches the model of the phone. Do not modify the file name and extension name of the files in the upgrade package.
5) Verify that your phone has enough (at least 30%) power. Charge the phone if required. To avoid data lost or upgrade failure, it is not recommended to upgrade your phone through an SD card when the phone is being charged.
Note:
You should not perform any other operation on the phone during the upgrade process. To avoid upgrade failure, do not forcibly remove the battery.
A normal upgrade should be completed in 2-3 minutes. If the phone does not reboot or show any response in three minutes, you should perform the upgrade process again. If the phone cannot be started, perform a forced upgrade. If the forced upgrade does not work, you should contact an after-sale service agent for support.
2. Upgrade Description
There are two upgrade methods: normal upgrade and forced upgrade.
If the phone cannot be started properly, for example, the phone cannot be started, or the phone does not enter stand-by state, perform a forced upgrade. If the phone can be started properly and the Settings menu can be selected, perform a normal upgrade.
3. Upgrade Steps
A. Normal upgrade (the primary upgrade method)
1) Download the upgrade package that matches the phone model from ZTE official website (http://www.ztedevice.com.cn/support/), extract update.zip from the package, and copy update.zip to the root directory of the SD card (the file name must be update.zip
2) Select System Manager > File Manager> SD Card from the main menu, and verify that the update.zip file in the root directory of the SD card is proper.
3) Tap the main screen is displayed. Tap and select SETTINGS >All setting > Updates>,
4) Click INSTALL, The phone automatically powers off and reboots. the SD
card upgrade screen is displayed,
After the phone is upgraded, it is rebooted again. After the phone starts properly, it is recommended to manually restore the phone to its original factory default settings. The phone is upgraded properly and can be used.
B. Forced upgrade (for the phones that cannot be started or the phones that cannot enter standby state)
1) For a powered-off phone, press and hold both the volume key + and power
key to enter into Recovery mode.
2) Press the volume key - to select apply update from sdcard, and press the power key to confirm it.
3) Press the volume key - to select the update.zip file, and press the power key to confirm it. The phone completes the upgrade process in about three minutes.
4) On the Upgrade Complete screen, select reboot system now and press the power key to confirm it.
4. (Optional) Restoring the Data
If you have backed up data before upgrading your phone, restore the data.
1) Backup and Restore important user information.
2) Perform data restoration.
Note:
Do not remove the SD card during the restoration process. To avoid data lost, it is not recommended to cancel the restoration process.
An interesting thread: http://forum.xda-developers.com/axon-7/how-to/manual-updating-a2017g-t3519104 !
Thanks, but i tryed to install this update but I get an error that it is not for my phone, i have ZTE A2017G_1817 buildnr. ZTE A2017GV1.1.0B06
Have I don anything wrong or do I need an other file
Regards
Same problem on my axon 7 a2017g - updated via updater from b06 to b08 - network unavailable trying to check update to b09
Same white me, then I tryed it with the downloaded updat.zip from B08 and he start the update bute later stopt whit the message this file is not for my phone ??
Where can I download the B09 update.
keesvl55 said:
Same white me, then I tryed it with the downloaded updat.zip from B08 and he start the update bute later stopt whit the message this file is not for my phone ??
Where can I download the B09 update.
Click to expand...
Click to collapse
The file is on ztedevice (link in thread) but i think (as some of other users) that this patch is only for Spain - don't know that for 100% but most ppl that can upadate it with OTA are located in Spain. Also I still get "network unavailable" when I trying to check update (location Poland, phone from UK). But you should can update from B06 to B08 as I can without any doubts via OTA.
MrMD69 said:
The file is on ztedevice (link in thread) but i think (as some of other users) that this patch is only for Spain - don't know that for 100% but most ppl that can upadate it with OTA are located in Spain. Also I still get "network unavailable" when I trying to check update (location Poland, phone from UK). But you should can update from B06 to B08 as I can without any doubts via OTA.
Click to expand...
Click to collapse
Here the problem is solved, this morning the ota update worked en now he is installing B08.
I downloaded B09 en wanted to go install it and than the give me the original B08 update in the screen, let see how it works.
As for 1.01.2017 update check start working for me - no more "network unavailable" just "up to date" at B08 a2017g.
So, today I finally decided to get around to rooting/updating my Zenfone 2 after having it for about a year and a half. Get the rooting done, then I see a way to switch to the WW version instead of the one I'm on. Of course, since I'm stuck on Android 5.0 and the WW firmware goes up to MM, I immediately wanted to switch.
Tried following a bunch of different instructions on how to upgrade, and everything I've tried fails, even after unrooting my device. Most of the methods I've tried (manual install from recovery, system update after moving files onto phone, etc.) look like they start to work, then about halfway through the update I get a message on the screen that just says "error" with the bot laying down. Try to run the sideload with adb, get a message that "error: device not found" but figure it would be the same if I even did get it to work.
Anyone have any suggestions for what I can try, or am I overlooking something dumb? Thanks.
Oh, also, tried a few different editions of the WW firmware, all do the same thing, so it's not just one bad file.
daft_inquisitor said:
So, today I finally decided to get around to rooting/updating my Zenfone 2 after having it for about a year and a half. Get the rooting done, then I see a way to switch to the WW version instead of the one I'm on. Of course, since I'm stuck on Android 5.0 and the WW firmware goes up to MM, I immediately wanted to switch.
Tried following a bunch of different instructions on how to upgrade, and everything I've tried fails, even after unrooting my device. Most of the methods I've tried (manual install from recovery, system update after moving files onto phone, etc.) look like they start to work, then about halfway through the update I get a message on the screen that just says "error" with the bot laying down. Try to run the sideload with adb, get a message that "error: device not found" but figure it would be the same if I even did get it to work.
Anyone have any suggestions for what I can try, or am I overlooking something dumb? Thanks.
Oh, also, tried a few different editions of the WW firmware, all do the same thing, so it's not just one bad file.
Click to expand...
Click to collapse
After doing a Google search, I think you should first switch to WW version of Stock 5.0 than upgrade to Stock 6.0.1
You are in CN or TW , right?
Going by everything I've seen, I'd assume I'm on a CN version, going by what release I'm currently on. However, the firmware on my phone claims it's a WW version, so I'm not completely sure. Guessing it started out as a CN, then switched to a CERTAIN version of WW at some point, but doesn't seem to be in-line with the other WW updates, seeing how I'm visibly several iterations back from the most current WW release.
If it helps:
Model Number: ASUS_Z00AD
Baseband Version: 1603_5.0.68.9_0810,1546_7.0.29.0_0413
Kernel Version: 3.10.20-x86_64_moor-265437-g6ab076a
Build Number: LRX21v.WW-ASUS_Z00A-2.20.40.198_20160930_8756_user
daft_inquisitor said:
Going by everything I've seen, I'd assume I'm on a CN version, going by what release I'm currently on. However, the firmware on my phone claims it's a WW version, so I'm not completely sure. Guessing it started out as a CN, then switched to a CERTAIN version of WW at some point, but doesn't seem to be in-line with the other WW updates, seeing how I'm visibly several iterations back from the most current WW release.
If it helps:
Model Number: ASUS_Z00AD
Baseband Version: 1603_5.0.68.9_0810,1546_7.0.29.0_0413
Kernel Version: 3.10.20-x86_64_moor-265437-g6ab076a
Build Number: LRX21v.WW-ASUS_Z00A-2.20.40.198_20160930_8756_user
Click to expand...
Click to collapse
From your build number, you are already on the latest version of WW stock 5.0
In order to upgrade to Android 6.0.1 Download the firmware file(WW-4.21.40.223) from ASUS ( https://www.asus.com/Phone/ZenFone_2_ZE551ML/HelpDesk_Download/ )and rename it to MOFD_SDUPDATE.zip Put the MOFD_SDUPDATE.zip in internal storage as well as micro sd card (if you have one). Boot into recovery and it will update automatically.
Well, I'll be darned. That actually did it. Before, i was trying with the update file on EITHER my internal storage or my SD card, and that ended up just giving me an error message. Putting it on both at once caused it to go through properly. Thanks!
Ok so to start i got my bootloader code, did the Oem line in adb all went well, used the greatslon us M3 Twrp, said it went through ok, tried to boot using the volume up an down as well as power just boots to blackscreen then does nothing. if i let it just boot into factory android it runs for a min and then forces a reboot, oh and my model is the CPN-W09 which i think is the issue upon reading, the Greatslon twrp is for a dif version of M3 then mine, so i tried the erecovery it says im not supported, i tried restore through hisuite says not supported, i try and do a factory reset but unit powers off before it can complete. Any ideas what i can do?
I had that issue with my first M3, even though it's a BAH-W09. Since it was US version and I didn't catch there being a difference between it and the international/European BTV-W09, I screwed it up. I was never able to get back to full operation, but that was mostly out of irritation and the ease at which I could return it for a replacement.
That being said, there are full-update firmwares out there, you'll need to spend some time on Google/search engine of choice to find them. Once you have one, you'll need the firmware extractor to pull the update apart into the individual .img files, which can then be flashed using fastboot.
I'd start with https://forum.xda-developers.com/tools/general/huawei-firmware-finder-team-mt-t3469146 - this is a firmware finder that should be able to find and download firmware updates for you (Windows only, I believe)
Then https://forum.xda-developers.com/showthread.php?t=2433454 - this should be able to pull the firmware apart for you. This was the part I got stuck on and initiated my return after, but I'm sure it works, I just wanted the easy way out
Good afternoon.
Finally, after posting this thread in March, I had enough time for try to update my Huawei P8 Lite. As pointed before, I was coming from Compilation ALE-L21C40B181.
I used Firmware Finder for Huawei to check the Telefonica Spain update to Android 6.0, and found the version is ALE-L21C40B508.
I downloaded the ROM in two ways: Using the App to force a VPN connection and download it, and using this webpage.
The update.zip I downloaded from Firmware Finder didn't worked, as it failed at 5%.
I copied this failed update.zip from the folder where it downloaded, to dload_ota, and tried to do a Local Instalation. It didn't recognized the file.
I copied it to External SD>dload and it recognized it. Tried to update, and again: Failed at 5%.
Finally, I decided to use the web-downloaded .zip, and replaced the External SD faulty file, but didn't deleted the dload_ota faulty file.
When I used the B508 downloaded from Fordroid, it worked amazing! However, as the .zip file is very heavy, I tried to delete them.
Guess what? I can't delete the dload_ota faulty .zip
Also, when I checked I lost the Root Access, I thought in a probably easy way to root it. Following what I learned from my Motorola XT907, I tried pressing Vol Up + Vol Down + Power to enter to Bootloader Mode, before checking on internet the tutorials.
Something weird happened: IT TRIED TO UPDATE AGAIN
Someone knows how to solve both issues? (I will try to find the rooting method after, but now I want to solve both the .zip undeletable file + update retrying)
I just did a Factory Reset to find if that could solve the problem (and believe me: I didn't wanted to do it in any way), and the file dissapeared. I don't know what was going on, but everything solved with a Factory Reset
Now I'm wondering why the phone told me my phone is Rooted, if I'm using a Stock ROM ._. but I'll find that later.