Zenpad 10 P021 Z300CG - unable to update stock (non root) - Asus ZenPad 10 Questions & Answers

Hey all,
DIdn't find any info, or perhaps I'm already lost?
Just did a reset to my device, it is running an old 5.0.2 firmware.
Trying to update it to a better version.
In asus website, I manually downloaded a marshmallow 6.0 firmware, dropped in the root of the internal card but the system doesn't even recognize this update.
Firmware zip file: UL-P021-WW-4.6.5.0-user
So... Any way to manually run the file? externally?
p.s Tried to get into the bootloader but only got a "fast boot" screen with no option, but "click 10 sec to turn the device off".
** unless anyone already solve this and have a better rom/version - would be happy to hear about it too **
Please advise on this.

Related

LG GPad 7.0 LTE (v410) Firmware Update (?)

Just plugged the Gpad in to charge and this popped up. Hoping it's 5.0.
It's just sitting on 0% for the longest time.
I will update the status when I have something to report.
#fingerscrossed
-----------------------------
Updated on post:
Nothing. False alarm. I don't know how or why my tablet ended up on the update recovery screen because it was already powered on when I plugged it in, but no update.
That mode is only to update via lgflashtools....
My cousin's v410 is dead and I plugged it in to a USB wall charger. Some conductive trash must have been in the plug, I guess, because it rebooted to firmware update mode on me, instantly and from any state. If you see this mode unplug your tablet, hold down power to restart, and try a different cord or blow/clean the trash out of the plug.
Update to Lollipop lg G pad 7.0 lte v410 AT&T if you got a root issue
I had rooted my lg G pad and could not update to lollipop update this is how I got it to work. I removed the SD card and Sim card then I unrooted the tablet and restarted it. I also performed a hard reset from the settings menu. Make sure you unselected the data backup and automatic restore before resetting, now reset tablet. When it restarts just log into the WiFi and nothing else. Now go to settings and go to update center to find the firmware update download it and install it.
jlvvela84 said:
I had rooted my lg G pad and could not update to lollipop update this is how I got it to work. I removed the SD card and Sim card then I unrooted the tablet and restarted it. I also performed a hard reset from the settings menu. Make sure you unselected the data backup and automatic restore before resetting, now reset tablet. When it restarts just log into the WiFi and nothing else. Now go to settings and go to update center to find the firmware update download it and install it.
Click to expand...
Click to collapse
I'm too waiting for the same update, did you get any new link for that, mine is on 4.4.2 v41010d
No the update I got it through the settings menu on the tablet go to about tablet and then to check for updates that's how I got it.
Does anyone have any KDZ files?
I had a corrupted Stock ROM on a G Tab 7 Tablet due to applications that were installed by the previous owner; no matter what I did, Addware apps would always install on there own; I mean, even after restoring factory settings via the settings, or via the hardware combinations keys to reset to factory settings, It would reset the device but it would still install all the annoying apps as if they were Factory installed; weird, I had never seen something like this in any device I've worked on.
Anyways, since Factory Reset wouldn't help I had to Flash the Tablet.
I found the V41007h_0.kdz file which I was able to flash using the the LG Flash tool.
But now there is a a watermark in red "userdebug 4.20.17(42001700)" in the Home Screen.
So I'm hoping at the very least I can find a KDZ file to go back to the firmware version that the Tablet had which was V41010d.
Does anyone have any links to point me in the right direction?
If you can't post it in public, please Private message the links.
Thanks in advance for your help.
RaudelJr said:
Does anyone have any KDZ files?
I had a corrupted Stock ROM on a G Tab 7 Tablet due to applications that were installed by the previous owner; no matter what I did, Addware apps would always install on there own; I mean, even after restoring factory settings via the settings, or via the hardware combinations keys to reset to factory settings, It would reset the device but it would still install all the annoying apps as if they were Factory installed; weird, I had never seen something like this in any device I've worked on.
Anyways, since Factory Reset wouldn't help I had to Flash the Tablet.
I found the V41007h_0.kdz file which I was able to flash using the the LG Flash tool.
But now there is a a watermark in red "userdebug 4.20.17(42001700)" in the Home Screen.
So I'm hoping at the very least I can find a KDZ file to go back to the firmware version that the Tablet had which was V41010d.
Does anyone have any links to point me in the right direction?
If you can't post it in public, please Private message the links.
Thanks in advance for your help.
Click to expand...
Click to collapse
You've flashed a KDZ that contained a test build. If you follow the steps in my thread here http://forum.xda-developers.com/g-pad-10/general/tutorial-lg-gpad-v410-5-1-to-4-4-t3232150 then you can recover the lost space of your internal SD card and run custom ROMs. Unfortunately I don't think there is currently a way to go back to stock 5.0.2 from this point. If there is, it has not been documented in this form (to my knowledge).
Please post in my thread if you need help with that process.
jlvvela84 said:
No the update I got it through the settings menu on the tablet go to about tablet and then to check for updates that's how I got it.
Click to expand...
Click to collapse
I could not get it through SIM card because i don't have an AT&T SIM neither i live in the US nor AT&T has any services nearby, so i definitely need a zip file that might be an OTA or something that can be installed via ADB or system recovery. please share somethings for me.
Update LG Gpad 7.0
talvigi said:
I'm too waiting for the same update, did you get any new link for that, mine is on 4.4.2 v41010d
Click to expand...
Click to collapse
I was trying to update my GPad 7.0 to 5.0.2 or 5.1.0 from 4.4.2 and no OTA updates no matter what I do.
I'm on Android 4.4.2 with software version v41010d. Hardware says LG-V410 in "about tablet" section.
What's the quickest easiest way. I'm concerned that this is an older tablet and isn't updateable or has some update problems so that is the reason for my question. Maybe I'll keep it on 4.4.2 but wanted to run latest Kodi which won't work with anything but 5.0 or greater.
cejack said:
I was trying to update my GPad 7.0 to 5.0.2 or 5.1.0 from 4.4.2 and no OTA updates no matter what I do.
I'm on Android 4.4.2 with software version v41010d. Hardware says LG-V410 in "about tablet" section.
What's the quickest easiest way. I'm concerned that this is an older tablet and isn't updateable or has some update problems so that is the reason for my question. Maybe I'll keep it on 4.4.2 but wanted to run latest Kodi which won't work with anything but 5.0 or greater.
Click to expand...
Click to collapse
I never saw the OTA captured or a 5.X stock rom posted here, sorry. AT&T is notorious for blocking the release of firmware packages for their branded devices, so you won't find a V410 kdz from LG support either. If you can't get the System Update to work from the Settings menu, you might be stuck as far as stock goes. There wasn't much interest in updating stock in the community here because stock 5.0 patched the vulnerability that let us sign our own boot images. That effectively blocked TWRP and custom roms since the bootloader can't be unlocked. You could try the old take your sim out, reboot and check for the update trick. Some people say that doesn't work, and others swear by it.
There are plenty of 5.X and higher custom rom options, if you want to update the system that way. Tesla, Tipsy, and Validus were all 5.1 roms and they're still on androidfilehost.com. LOS and Candy have been updated up to 7.1. I keep Tesla on my V410 and it works great. All the custom roms rely on being on the 4.4 stock bootloader and radios since the kitkat bootloader was the only one vulnerable to the Bump exploit, so you're in a good place to start from.
jason2678 said:
I never saw the OTA captured or a 5.X stock rom posted here, sorry. AT&T is notorious for blocking the release of firmware packages for their branded devices, so you won't find a V410 kdz from LG support either. If you can't get the System Update to work from the Settings menu, you might be stuck as far as stock goes. There wasn't much interest in updating stock in the community here because stock 5.0 patched the vulnerability that let us sign our own boot images. That effectively blocked TWRP and custom roms since the bootloader can't be unlocked. You could try the old take your sim out, reboot and check for the update trick. Some people say that doesn't work, and others swear by it.
There are plenty of 5.X and higher custom rom options, if you want to update the system that way. Tesla, Tipsy, and Validus were all 5.1 roms and they're still on androidfilehost.com. LOS and Candy have been updated up to 7.1. I keep Tesla on my V410 and it works great. All the custom roms rely on being on the 4.4 stock bootloader and radios since the kitkat bootloader was the only one vulnerable to the Bump exploit, so you're in a good place to start from.
Click to expand...
Click to collapse
I find it strange that there isn't a separate device category on XDA for GPad 7.0. I guess there must be a reason - but it's probably too geeked out for a common humanoid like me to understand.
cejack said:
I find it strange that there isn't a separate device category on XDA for GPad 7.0. I guess there must be a reason - but it's probably too geeked out for a common humanoid like me to understand.
Click to expand...
Click to collapse
You aren't the first person to wonder about that. We requested a different forum for the V400/410 early on and it never happened. I don't know why. It does get confusing. You'll find the V400, V410, V480, V700 and probably a few more devices discussed here. A large majority of the development is for the V400/410, though.
Fastboot loop problem. pls help me.
Hi Dear Friends ( sorry my bad eng.)
I will tell you what I do.
1. My Device V410 AT&T version v41010b
2. İ setup my computer lg drivers & lg flash tool & lg one root and V41007h_0.kdz
3. i used one click root and successful.
4. i did my tablet download mode ( volume + and plug usb cable )
5. Start lg flash tool / select v41007h_0.kdz / and click CSE Flash button ( CDMA & DİAG )
6. Start Korean and Engilsh
7. Process pc screen %7 and tablet screen %6. and froze. i go to sleep early morning after 6 hours later. ı look process remain the same.
8. ı closed tablet unplug usb cable.
9. open tablet but only fastboot screen. ı try restart button after fastboot screen / i try restart bootloader select but only black screen.
10. power of and try open only fastboot screen.
what do I have to do now ? Please Help me.
Trane46 said:
Hi Dear Friends ( sorry my bad eng.)
I will tell you what I do.
1. My Device V410 AT&T version v41010b
2. İ setup my computer lg drivers & lg flash tool & lg one root and V41007h_0.kdz
3. i used one click root and successful.
4. i did my tablet download mode ( volume + and plug usb cable )
5. Start lg flash tool / select v41007h_0.kdz / and click CSE Flash button ( CDMA & DİAG )
6. Start Korean and Engilsh
7. Process pc screen %7 and tablet screen %6. and froze. i go to sleep early morning after 6 hours later. ı look process remain the same.
8. ı closed tablet unplug usb cable.
9. open tablet but only fastboot screen. ı try restart button after fastboot screen / i try restart bootloader select but only black screen.
10. power of and try open only fastboot screen.
what do I have to do now ? Please Help me.
Click to expand...
Click to collapse
Download twrp for the V410 to a computer, then connect the tablet to the computer and try using this command with fastboot:
Code:
fastboot boot twrp.img
That should boot you into TWRP without actually flashing it. If it works, from there you should be able to try to wipe and flash some roms. Sorry, but I'm not convinced it will work in the state your tablet is in. If your device is falling back to fastboot, your laf partition is blank or damaged and very possibly some other partitions are missing or damaged too, and that might prevent TWRP or roms from working right.
If that fails, you can use fastboot to restore the laf partition and hope that brings back download mode so you can try the kdz again:
Code:
fastboot flash laf laf.img
I've restored my laf this way; I actually intentionally nuked laf to enable fastboot. I can provide laf.img if you decide to try this.

[OTA] Yoga Tablet 2 830F - Android 5.0.1 - Lollipop ota update 2

Lenovo Yoga Tablet 2 830F - Android 5.0.1 - Lollipop ota update 2 from Lenovo (20/7/15)
Filename: YT2-830F_USR_S000195_1504220230_WW21_ROW_TO_YT2-830F_USR_S100067_1507101258_WW52_ROW.zip
Size: 1,15 GB
Link: https://drive.google.com/file/d/0B1j7Qr4n1Z15U3pXMTdNdHRfd1E
INFO !!!
My first update OverTheAir with this file was a fail. Only black screen after update and reboot.
(I think because i did not change the country code after flashing KitKat a few weeks ago)
(If the update stuck at 100% in recovery you also have to reflash KitKat ROM)
So i flashed original 830F KitKat ROM via "PhoneFlashTool" with this ROM / Tutorial:
https://cloud.mail.ru/public/Z2US9gd..._150422_ROW.7z
http://www.android-hilfe.de/thema/tutorial-wie-installiere-ich-das-kommende-update-wenn-es-nicht-funktioniert-fuer-alle-varianten.697884/
Changed the "Country Code Setting" via ContactApp ####6020# to "de" (select your language).
And do not update any app like Chrome etc. when it reboots again after.
Then download and start the Lollipop 5.0.1 Update.
Lollipop upgrade reboots into recovery and stays 5min. at 100%.
Then reboots into some intel-flash mode and stays for 4min.
After it reboots into Lollipop OS... :cyclops:
INFO 2 !!! (if you installed Lollipop update 1 first and now restoring/flashing of KitKat ROM fails)
matshias said:
I have the same problem, only that I had the first Lollipop version for 1050F with root and then got the new Lollipop update. The Kitkat version fails to flash. But here is what helped: Go to this post http://forum.xda-developers.com/thi...-8-10-13-3-t2930428/post60490907#post60490907
and download the LtoKKxml.7z and copy the files into the kitkat firmware folder and then flash using flash-LtoKK-PVT-810.xml
I had to remove the parts of the XML that erase and format data. Then it worked
After that I could flash KitKat!!
Click to expand...
Click to collapse
LOLLIPOP ROOT
So easy, follow steps 1-8: http://forum.xda-developers.com/android/development/intel-android-devices-root-temp-cwm-t2975096
I download "IntelAndroid-FBRL-05-16-2015-PTR.7z" and "UPDATE-SuperSU-v2.46.zip" and it worked with Lollipop 5.0.1.
Make sure you have all the Android, Intel, ADB driver stuff installed (for me win7 installed another one at rooting?)
!!! USE OPTION T4 FOR LOLLIPOP ROOT !!!
.
5m00v3 said:
2 hours ago i`ve just received the new official Android Lollipop Update from Lenovo via System-Upgrade!
Filename: YT2-830F_USR_S000195_1504220230_WW21_ROW_TO_YT2-830F_USR_S100067_1507101258_WW52_ROW.zip
Size: 1,15 GB
Country: Germany
I have made a copy from the ZIP and can upload, if someone point me to an fast and simple upload-service...
I install now and report soon...
Click to expand...
Click to collapse
Yup I got the notice a few mins ago. I also got it many weeks ago when it bricked my yoga 2 8.3
Advice, when it says Updating....100%. Leave it alone. Last time I thought it was done since it said 100% for many many minutes. So i thought it was stuck or bricked. Just let it sit. It will reboot by itself and restart to the next phase.
It will also sit on the Lenovo android screen for quite a while before it goes to Android is upgrading.
Yes, i got problems too!
- It stays for 8min. at 100%. I leave it alone...
- Then 4 chinese Buttons showed up.
- I pressed the first (reboot i think)
- it reboots, it shows the white lenovo text, then black screen with background light on.
- i waited 10min., no change or start into OS.
- then i pressed 15sek power off, light goes off.
- if i power on, again white lenovo text, then black screen with background light on. nothing... ???
i reboot into recovery and wiped cache, nothing.
i think i will make update from SD card again... see if something happend
Update again from SD dont work! it says:
"/system/app/Chrome.apk" has unexpected contents...
E: Error in /sideload/package.zip
SUCCESS, LOLLIPOP IS WORKING!!!
I Have restored original KitKat ROM via "PhoneFlashTool" with this ROMs / Tutorial:
https://cloud.mail.ru/public/Z2US9gd6f2ei/YT2-830F_S0195_150422_ROW.7z
http://www.android-hilfe.de/thema/t...icht-funktioniert-fuer-alle-varianten.697884/
This time i´ve made the "Country Setting" via ContactApp ####6020# to "DE" befor download and upgrade!
And i have aborted the automatic PlayStore updates for Chrome etc...
Lollipop upgrade reboots into recovery and stays 5min. at 100%.
Then reboots into some intel-flash mode and stays for 4min.
After it reboots into Lollipop OS...
So can you boot back into android? Even after you wiped it? If not and you can't do anything, call Lenovo. I think only they can fix it.
If you can get back into android, I would suggest waiting for the System update notice. That's what showed up this morning for me. I didn't have any chinese buttons. I didn't have to touch anything, just wait for a really long time which is unnerving because I don't know status.
I flashed the KitKat Version again, changed country code, and installed the new Lollipop 5.0.1 update again.
This time there are no chinese buttons to press. (i think because changing the country code befor update).
Lollipop is great, the display is much faster while scrolling in chrome etc.
Interesting. I wonder what the difference between the versions of the country codes are. Mine bricked last time it was updated to lollipop. When I got the repair back, it was back to kitkat and I couldn't update until this morning.
Glad to hear you got it fixed. A few of my apps also stopped working and I had to clear the cache to get it working again after the update.
There are some differences in pre-installed apps. I did not changed the country code few weeks ago because there are some apps in german setup i do not want...
**** Edit *****
Added a Link on top
Added ROOT on top
mine is failing on Lenovo Recovery. It will go to 100% and failed. I had to reboot. FYI, mine is rooted.
sdho said:
mine is failing on Lenovo Recovery. It will go to 100% and failed. I had to reboot. FYI, mine is rooted.
Click to expand...
Click to collapse
You need to flash the stock kk firmware.
http://forum.xda-developers.com/showthread.php?p=61955463
From my LG-G3 running Jasmine8.0/Skydragon Kernel 4.2
Yes, It looks like I cannot just upgrade from rooted KK. I had to go back to stock kk firmware provided in the OP's link and follow step by step instructions using google translate. thanks workdowg and 5m00v3.
anyone missing 5GHz band Wi-Fi support with country code DE? I cannot seem to change the country code once it has been upgraded to Lollipop.
sdho said:
anyone missing 5GHz band Wi-Fi support with country code DE? I cannot seem to change the country code once it has been upgraded to Lollipop.
Click to expand...
Click to collapse
Lollipop does not longer provide the option to manual change band... it will auto connect to 5ghz if possible.
It has nothing to do with country code DE. You can check your connection 2,4/5ghz with the app "wifi band".
My YT2 connects automatic to my 5ghz. And i have 2 networks (2,4 + 5ghz) with same networkname.
Hi,
I have the same problem, black screen after OTA Update, but now, impossible to acces to recovery, dirrectly a black screen after "Lenovo" logo, have you an ideas ?
thanks
---------- Post added at 02:10 PM ---------- Previous post was at 01:58 PM ----------
Eagledig said:
Hi,
I have the same problem, black screen after OTA Update, but now, impossible to acces to recovery, dirrectly a black screen after "Lenovo" logo, have you an ideas ?
thanks
Click to expand...
Click to collapse
Okay, I found the solution ! Make the tablet totaly Off, press volume up and volume down, than press power bouton, you directly acces to fastboot mode, and here you can flash with Phone Flash Tool.
Hi,
thanks for the timming TIPs !!
I can't believe LENOVO dosen't take care of this basic things !!
Thanks to you Lollipop is running on my beloved Yoga.
A little tip while we are avaiting 5.1,
Go in Parameter
Activate DEV options : About this tablet, touch 7 times on "Build Version", it will activate the Developper Menu in parameters
Go to Developpers Option (in PArameter)
UNCheck NuPlayer in multimedia.
--> REBOOT your device
It will allow you to avoid Lagging into the UI and apps.
Note that in 5.1 NuPlayer has been replaced by a bugfree version.
Now my last issue is to root the Lenovo...
I tried the rooting method : http://forum.xda-developers.com/android/development/intel-android-devices-root-temp-cwm-t2975096
but aleas I'm stick with an ugly : E: failed to verify whole-file signature
when trying to apply latest SuperSu when in recovery mode...
Tried with stock 2.46 and BETA 2.49.... same result.
Your help is kindly requested to solve this....
pregis said:
Now my last issue is to root the Lenovo...
I tried the rooting method : http://forum.xda-developers.com/android/development/intel-android-devices-root-temp-cwm-t2975096
but aleas I'm stick with an ugly : E: failed to verify whole-file signature
when trying to apply latest SuperSu when in recovery mode...
Tried with stock 2.46 and BETA 2.49.... same result.
Your help is kindly requested to solve this....
Click to expand...
Click to collapse
Googling ”E: failed to verify whole-file signature" and each one talks about a corrupt download... They are old posts from 2013 or so but they could be right.
Try this version 2.40. You can update in the Play store once your rooted.
https://www.dropbox.com/s/0xbu7ve3haha8gw/UPDATE-SuperSU-v2.40.zip?dl=0
Sent from my YOGA Tablet 2-1050F
Thanks for your help.
I tried the 2.40 version triple check the zip file, aleas same error...
Also there are not only corruptions problems related... some are related to CMW version problem and lack of "unsign" option..
Again thanks for the 2.40 link. If you have any suggestion I'm all ears.
There is a new update, to yt2-830f_usr_s100191_1511230623_ww52_row
anyone tried it already?
Looks like it requires going back to stock KitKat again just to update it.
Can't really be bothered trying it.

"Network unavailable" on manual System update attempt

Just got my Axon 7, shipped from DE to UK, thought I'd try manual software update.
Current version listed as ZTE A2017GV1.0.0B06
It times out with Network Unavailable despite the fact it is connected to WiFi and Chrome works fine as well as everything else needing internet connections.
I am on Three UK, haven't tried updating without a SIM ... is that worth trying? I did see at initial setup I was prompted to accept some sort of 3UK profile though I assumed this is just APN/MMS stuff.
Anyone else having similar problem trying to update?
I see talk of updating to B08 etc, from 2017G --- is 2017G same as 2017GV1... wouldn't want to assume anything this early on in my game
TIA for any tips/advice.
Am really liking this phone though, might be nice to get latest update for security mainly, not sure if many features are added?
Same issue here as it happens, though I'm currently trying to update WITHOUT a sim (didn't appreciate it was nano so new one on order!).
I was thinking it maybe needed one to be present to update, but clearly that's not the case.
nstirton said:
Same issue here as it happens, though I'm currently trying to update WITHOUT a sim (didn't appreciate it was nano so new one on order!).
I was thinking it maybe needed one to be present to update, but clearly that's not the case.
Click to expand...
Click to collapse
Can't speak to the EU version, but I was surprised when my A2017U would not complete initial setup (& update) without the SIM, although wifi was strong. All completed quickly as soon as I popped in the SIM.
Hi,
I have the same issue here.
I've just bought A2017G from Italy (Amazon) and I live in France. Can't have the upade to B08. There is always this message "No network" after a minute of searching. I tried with 4G and Wifi and there is the same issue!
Also can't connect
Same issue here. I am already on B.08 and have wifi/Sim in place.
Mysterious problem
I have tried many solutions but I wasn't able to update :
- used three different sim cards from 3 operators
- removed sim card and worked only on wifi
- used VPN
- tried to update via SD card form the update page and from recovery
... Unsuccessful !
Anyone have idea?
I'm also having the same problem. I live in Sweden and I just got the phone today. Would be nice if I could update sometime soon.
A2017g b06
Greenland here, I also have problems with the connectivity
Maybe ZTE is updating its servers so that the updates can finally deploy at the same time, the same version, for everyone.
Or, maybe... they are silently getting rid of Adups and moving to another kind of upload process, before **** hits the proverbial fan.
Also, Global Axon 7 here, brought via Amazon.es, sent from Germany and now used across Portugal/Spain. Running 0B08.
deoki said:
Maybe ZTE is updating its servers so that the updates can finally deploy at the same time, the same version, for everyone.
Or, maybe... they are silently getting rid of Adups and moving to another kind of upload process, before **** hits the proverbial fan.
Also, Global Axon 7 here, brought via Amazon.es, sent from Germany and now used across Portugal/Spain. Running 0B08.
Click to expand...
Click to collapse
I can understand that, but even if we put the B08 update file downloaded from ZTE support in SD card, the update can't be processed.
Hello, I had the same problem, I reinitialized the Axon 7, and I copied the file update.zip B09 on the phone, it recognized and installed the file (I was on the b08 before)
Hallo, i have the same problem with update, I have B06, somebody can give me a link to download the latest firmware and how to install it.
Yansin said:
I can understand that, but even if we put the B08 update file downloaded from ZTE support in SD card, the update can't be processed.
Click to expand...
Click to collapse
hmm I put a b09 in the sd card and it updated no problem
Solution found!
I’ve already found the solution for the manual upadate from SD card and it’s easy to do.
Theses instructions are not mine and I’m not responsible of what you do with your phone. I found them inside the update file that I Downloaded then I unzipped.
You will find a PDF document called “ZTE A2017G Upgrade Guide (through an SD Card).pdf”. You can use it to do the upgrade step by step.
Till now, all was OKEY: backup is very quickly with Zte app. The update take about 5 minutes, than the phone restarts automatically.
If you cannot find the B08 update file, try to download it from here: http://www.ztedevice.com/support/detail?id=98CEB24F9FFD433EA99EC424163149A6
Here are the steps (exactly as mentioned in ZTE Upgrade Guide)
ZTE V7 Upgrade Guide (Through an SD Card)
​1. Backing Up the Data
1) Download the upgrade package.
Open http://www.ztedevice.com.cn/support and download the upgrade package (update.zip) that matches your phone model. If the downloaded package is not update.zip, unzip the package to obtain update.zip.
Ensure that your micro SD card is at least 3GB.
2) Remove the SIM card before the upgrade. Back up the data and APPs in your phone by using the built-in Backup function. To enable the built-in Backup function of your phone (an SD card must be inserted), select
Backup and Restore from the main menu。
3) Perform data backup.
Note:
You should not remove the SD card during the backup process. To avoid data lost, it is not recommended to cancel the backup process.
4) Verify that the update.zip file in the root directory of the SD card
matches the model of the phone. Do not modify the file name and extension name of the files in the upgrade package.
5) Verify that your phone has enough (at least 30%) power. Charge the phone if required. To avoid data lost or upgrade failure, it is not recommended to upgrade your phone through an SD card when the phone is being charged.
Note:
You should not perform any other operation on the phone during the upgrade process. To avoid upgrade failure, do not forcibly remove the battery.
A normal upgrade should be completed in 2-3 minutes. If the phone does not reboot or show any response in three minutes, you should perform the upgrade process again. If the phone cannot be started, perform a forced upgrade. If the forced upgrade does not work, you should contact an after-sale service agent for support.
2. Upgrade Description
There are two upgrade methods: normal upgrade and forced upgrade.
If the phone cannot be started properly, for example, the phone cannot be started, or the phone does not enter stand-by state, perform a forced upgrade. If the phone can be started properly and the Settings menu can be selected, perform a normal upgrade.
3. Upgrade Steps
A. Normal upgrade (the primary upgrade method)
1) Download the upgrade package that matches the phone model from ZTE official website (http://www.ztedevice.com.cn/support/), extract update.zip from the package, and copy update.zip to the root directory of the SD card (the file name must be update.zip
2) Select System Manager > File Manager> SD Card from the main menu, and verify that the update.zip file in the root directory of the SD card is proper.
3) Tap the main screen is displayed. Tap and select SETTINGS >All setting > Updates>,
4) Click INSTALL, The phone automatically powers off and reboots. the SD
card upgrade screen is displayed,
After the phone is upgraded, it is rebooted again. After the phone starts properly, it is recommended to manually restore the phone to its original factory default settings. The phone is upgraded properly and can be used.
B. Forced upgrade (for the phones that cannot be started or the phones that cannot enter standby state)
1) For a powered-off phone, press and hold both the volume key + and power
key to enter into Recovery mode.
2) Press the volume key - to select apply update from sdcard, and press the power key to confirm it.
3) Press the volume key - to select the update.zip file, and press the power key to confirm it. The phone completes the upgrade process in about three minutes.
4) On the Upgrade Complete screen, select reboot system now and press the power key to confirm it.
4. (Optional) Restoring the Data
If you have backed up data before upgrading your phone, restore the data.
1) Backup and Restore important user information.
2) Perform data restoration.
Note:
Do not remove the SD card during the restoration process. To avoid data lost, it is not recommended to cancel the restoration process.
An interesting thread: http://forum.xda-developers.com/axon-7/how-to/manual-updating-a2017g-t3519104 !
Thanks, but i tryed to install this update but I get an error that it is not for my phone, i have ZTE A2017G_1817 buildnr. ZTE A2017GV1.1.0B06
Have I don anything wrong or do I need an other file
Regards
Same problem on my axon 7 a2017g - updated via updater from b06 to b08 - network unavailable trying to check update to b09
Same white me, then I tryed it with the downloaded updat.zip from B08 and he start the update bute later stopt whit the message this file is not for my phone ??
Where can I download the B09 update.
keesvl55 said:
Same white me, then I tryed it with the downloaded updat.zip from B08 and he start the update bute later stopt whit the message this file is not for my phone ??
Where can I download the B09 update.
Click to expand...
Click to collapse
The file is on ztedevice (link in thread) but i think (as some of other users) that this patch is only for Spain - don't know that for 100% but most ppl that can upadate it with OTA are located in Spain. Also I still get "network unavailable" when I trying to check update (location Poland, phone from UK). But you should can update from B06 to B08 as I can without any doubts via OTA.
MrMD69 said:
The file is on ztedevice (link in thread) but i think (as some of other users) that this patch is only for Spain - don't know that for 100% but most ppl that can upadate it with OTA are located in Spain. Also I still get "network unavailable" when I trying to check update (location Poland, phone from UK). But you should can update from B06 to B08 as I can without any doubts via OTA.
Click to expand...
Click to collapse
Here the problem is solved, this morning the ota update worked en now he is installing B08.
I downloaded B09 en wanted to go install it and than the give me the original B08 update in the screen, let see how it works.
As for 1.01.2017 update check start working for me - no more "network unavailable" just "up to date" at B08 a2017g.

Recovery bricked after Nougat update?

First excuse me for opening an other thread like this, i think i have read all other threats regarding my problem, but none have the same situation
My Huawei M3 Wifi (BTV-W09) seems semi bricked after installation of Nougat Update.
The Installation (Force Install with dload) gave me an error and also while boot i got the error message: "Your device has failed verification and may not work properly."
I have the option to press "Powerbutton" and the device will boot up. I checked the Version and it showed android 7 + EMUI 5. The only problem was that almost every system app was missing, like keyboard, calendar etc. (playstore was there)
So i tried to do the rollback with:
HUAWEI MediaPad M3 8 Rollback Package%28BTV-W09 %2CC900B300%2C EMUI5.0%2BAndroid7.0 rollback to EMUI4.1%2BAndroid 6.0%29
The Installtion (force update) gets stuck at 5% and after like 3-5 minutes the tablet will boot up showing the same boot error that can be skipped with pressing powerbutton. I checked sytem and it still showed "android 7 + EMUI 5" but built : BTV-W09C900B300
I think this is the one i "need" to be able to install the "HUAWEI MediaPad M3 8 Firmware %28BTV-W09 %2CC100B006%2C EMUI4.1%2BAndroid 6.0%29"
Problem is regardless which "update.app" i try to force install will get stuck at 5% and give me same error. I have ADB/Fastboot installed and tried some different things like flashing/unbricking it with "Huawei Multitool" where you can extract like boot.img or recovery.img and try to flash it.
Also getting an error. I can access eRecovery witout problems, the option to fix it by itself by wifi doesn`t work. I can´t access "normal" recovery and i think there is the problem (may got bricked while flashing Nougat?) I think its recovery problem, cause when i boot it up to the "half-installed" Android and go into setting "hard-reset" option i know it would boot up intoi recovery and would erease everything, while bootup it shows error "reset failed".
In fastbootmode i see bootloader: unlocked FRM: unlocked
I tried to install TWRP recovery with adb but get error: adb remote command not allowed
I downloaded like 15 different Android Versions 6+7 Emui 4.1+5 to try with force update but none worked, may i have to flash special version of recovery first?
I just want a normal version of android 6 or 7 i dont mind but at the moment with half working 7 "without" systemapps its a hardtime.
I hope someone can help me.
This isnt my first android device and im not a total noob i unlocked bootloader and flashed kernels on many other phones but with the W-09 where i did nothing special i dont get why "recovery got broken"
Thanks in advance
You haven't read other threads too well: more times people reported that the bootloader got locked after an update still declaring itself unlocked!
Second thing you have not found: the Nougat update consist of 2 packages and the second must be installed from TWRP.
nicolap8 said:
You haven't read other threads too well: more times people reported that the bootloader got locked after an update still declaring itself unlocked!
Second thing you have not found: the Nougat update consist of 2 packages and the second must be installed from TWRP.
Click to expand...
Click to collapse
thanks for your anwser, i read that so i also tried unlocking it "again" and it quotet it is also unlocked in adb. I also know that there are 2 packages. That you need TWRP i didnt know thanks so i am a bit smater now. I think i ll try "relock" and unlock it again might be the right way, thanks for the tip.
kivi90 said:
I think i ll try "relock" and unlock it again might be the right way, thanks for the tip.
Click to expand...
Click to collapse
This is nonsense. Unlock, install the right TWRP then install the second zip package.
nicolap8 said:
This is nonsense. Unlock, install the right TWRP then install the second zip package.
Click to expand...
Click to collapse
i cant unlock cause i dont have the code, on the huawei page i try do make an account and get the code by providing the necessary information.
I just uploaded a picture, i choose "before EMUI5" cause this is the only option i can choose "tablets". --> i choose "tablet wifi" , enter product model "BTV-W09" then the serialnumber i can see in setting: 28D6R17316XXXXXX but then i have the problem to input product id, it say i can get it through "Dialer" app (which i dont have in wifi model ) or the calculator. Problem is in my damaged installation there is no huawei calc, other calcs from store dont work (read that problem in other threats) I tried many apps from appstore to get a product ID but huawei site keeps saying wrong product ID =/
With the program DC Unlocker i am able to see a MEID i dont know if its the right one, i tried my luck with the Product ID Generator from Huawei but it doenst work. (device not supported)
It's very strange that it says bootloader unlocked if you have never unlocked...
And was very stupid to try to installl a beta release without before unlocking and taking a backup.
Exhange your device for a Nokia 3110!
nicolap8 said:
It's very strange that it says bootloader unlocked if you have never unlocked...
And was very stupid to try to installl a beta release without before unlocking and taking a backup.
Exhange your device for a Nokia 3110!
Click to expand...
Click to collapse
yeah at this device i never touched bootloader, i didnt think it would become such a big deal , i didnt want unlocked bootloader or other recovery just newest android. Never had any problems with the "force update function" to come back to stock. I tried DC Unlocker but cant get further cause device need to get into manufature mode (thorugh dialer or calculator which i both dont have) i hope maybe i find one more way.
Did you ever find a fix
Did you ever find a way to fix this. I'm in the same situation. I even did a VPN on my router to give me a Hong Kong address for erecovery and that still didn't work. I have the exact same product. Like you I tried to various attempts to download a new recovery, but nothing works. Nice hardware, but some of the worst software/firmware I have ever dealt with since starting with the first release of Android on the HTC Hero.
kivi90 said:
yeah at this device i never touched bootloader, i didnt think it would become such a big deal , i didnt want unlocked bootloader or other recovery just newest android. Never had any problems with the "force update function" to come back to stock. I tried DC Unlocker but cant get further cause device need to get into manufature mode (thorugh dialer or calculator which i both dont have) i hope maybe i find one more way.
Click to expand...
Click to collapse
I had mostly the same problem. I rolled back to 4.1 using the rollback and the actual 4.1 update.app. I think that puts you on C100 if I remember right. Tablet I have is C128 (USA) but no problem for this step. Get the Product ID from the calculator. Allow OEM unlock in the settings, then unlock it using the unlock code. Email yourself the unlock code because who knows if their website will even be functional next time. Alternatively you can extract the stock calculator from the update_data_usa.zip or whatever and try to use DC with 5.0. That second update zip does not install properly via the dload method, so a bunch of stock apps don't get installed. You can kind of hack it and flash it via TWRP but I didn't do it that way.
Or...you can use firmware finder to force an OTA from 4.1 right up to 5.0 (350), then take that last partial OTA to 351 after as well. The way to do that is via DNS in firmware finder. Find the Full OTA in firmware finder you want, send it to the updater by changing your DNS the way it tells you to, and when it does the OTA, everything will be properly installed basically the official way. Good as new. Flash TWRP to recovery2 and replace the erecovery. Keep the stock recovery as is. Install magisk. Golden.
---------- Post added at 03:36 AM ---------- Previous post was at 03:26 AM ----------
kivi90 said:
So i tried to do the rollback with:
HUAWEI MediaPad M3 8 Rollback Package%28BTV-W09 %2CC900B300%2C EMUI5.0%2BAndroid7.0 rollback to EMUI4.1%2BAndroid 6.0%29
The Installtion (force update) gets stuck at 5% and after like 3-5 minutes the tablet will boot up showing the same boot error that can be skipped with pressing powerbutton. I checked sytem and it still showed "android 7 + EMUI 5" but built : BTV-W09C900B300
I think this is the one i "need" to be able to install the "HUAWEI MediaPad M3 8 Firmware %28BTV-W09 %2CC100B006%2C EMUI4.1%2BAndroid 6.0%29"
Problem is regardless which "update.app" i try to force install will get stuck at 5% and give me same error.
Click to expand...
Click to collapse
Also, as far as the rollback, you need to do the first one (the C900 which is just a compatibility fix to allow rollback, previously used by beta testers I believe). Then you need to do the second one, the C100. If it is getting stuck, try downloading it again and be sure you don't have anything else in the /dload directory on either internal or the sd card. I had one on both at one point so maybe that happened to you. The C900 should be very quick but the C100 will slowly progress after 5% all the way around in several minutes.
When you get to updating back to 5.0, you can choose whichever region you want as long as it is a full OTA. C128 is USA and that's what I bought so that's what I picked. That gets you back in the right OTA update channel after that.
Hi guys,
I started as a novice and have learnt the hard way.
Has anyone tried rollback to EMUI 4.1 EU version on a US device (W09) and are there any problems I should be aware of?
I have had the exact same problem shared in this thread and have gone through the pain of finding a solution. My last resort is to rollback to 4.1 and restart the whole process.
@deV14nt: you suggested that when updating back to EMUI 5.0, I can choose the region even if my EMUI4.1 is EU version. How does this work?
Thanks in advance for your help.

Bricked Axon 7, no phone functions just Data

I have an A2017U but since changing from stock rom B35 to B01, I have lost all sim card and phone functions. I've tried all these - B05, B15, B10, B35, B20,, B19, but all firmwares are identified as "not for this machine" error, and all relevant apps and "About Phone" information now indentifies the model as A2017G, which it certainly isn't. Is there a rollback set of firmwares I could use to regain mobile network functions back to this phone. Firmware installed is B01, and when I bought the phone it had B35 installed. I don't have a PC just mac, so all those nifty workarounds, I can't do.
Please Help
@Pigeon357
Hello,
Assuming you have stock recovery, you can get ZTE_A2017UV1.1.0B35 firmware here:
https://www.getdroidtips.com/zte-axon-7-stock-firmware-collections/
Normally the download file should be a zip, unzip it, you will find update.zip file. Put update.zip on the root
of your SD card. Then go to Phone Settings, search for update, it should tell you your current phone version
and the update it finds and suggests. Then tap on update : it will update for you then reboot automatically. First reboot
should be a little long (< 5 min). Then you should be back all right to B35 and phone OK since the right modem for A2017U is included
in the ZTE_A2017UV1.1.0B35 firmware.
Note : I guess you have applied incorrect A2017G firmware to your A2017U, this would explain the phone problem (incorrect modem).
Fixed!
dnlilas said:
@Pigeon357
Hello,
Assuming you have stock recovery, you can get ZTE_A2017UV1.1.0B35 firmware here:
https://www.getdroidtips.com/zte-axon-7-stock-firmware-collections/
Normally the download file should be a zip, unzip it, you will find update.zip file. Put update.zip on the root
of your SD card. Then go to Phone Settings, search for update, it should tell you your current phone version
and the update it finds and suggests. Then tap on update : it will update for you then reboot automatically. First reboot
should be a little long (< 5 min). Then you should be back all right to B35 and phone OK since the right modem for A2017U is included
in the ZTE_A2017UV1.1.0B35 firmware.
Note : I guess you have applied incorrect A2017G firmware to your A2017U, this would explain the phone problem (incorrect modem).
Click to expand...
Click to collapse
I used B03 stock room and still had no phone functions, then I did another SD Card update with the B20 and it worked, I have all the phone functions back and am on the latest stock Oreo build too, I'm so glad to get it back, as I was using a spare Android phone on version 5, it was so slow, but it's fixed now.
Pigeon357 said:
I used B03 stock room and still had no phone functions, then I did another SD Card update with the B20 and it worked, I have all the phone functions back and am on the latest stock Oreo build too, I'm so glad to get it back, as I was using a spare Android phone on version 5, it was so slow, but it's fixed now.
Click to expand...
Click to collapse
The key part of the method was to remove the Google account before updating in recovery mode

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