[Q] Bricked itself (possibly after OTA update?) - Galaxy Tab 10.1 General

Hi all
I just got this brand new 10.1 32GB a few days ago and it was working fine. Yestreday, battery was low and I let it charge over night. In the morning the screen was showing what looked like a OTA update in progress and I let it run (was still charging).
Later when I came back, screen was black and wont turn on again. No reaction at all to whatever I do. Just a black screen.
(shipping back to Samsung is not as easy since I'm not in the U.S. where I've imported it from)
Please help!
amrx

Well, it seems there were several factors:
I've used a USB charger with max. 1A, whereas the 10.1 needs 2A. This prevented proper charging. At the same time some OTA activity was going on ("downloading") which probably drained the rest of the power.
So, after some good charging, it started up again and all is fine now.

can you tell what the OTA updates were?

There were no OTA updates for the retail Tab. The OP put his device into Odin download mode without realizing it. Nothing to see here.

Try this...
To get into safe mode keep the [down-volume] key down while booting ie when you see the first Galaxy tab 10.1 flash screen.
to get back to normal mode, simply reboot.

Agree, this must have been the case. While charging, I've put the device upside down on the floor while halfway hanging on the USB cable. This must have pressed some buttons..

Related

Dead Transformer after ICS

My original generation Tablet updated to ICS yesterday morning. The unit is 100% stock, no rooting, etc. ICS seemed to work well, and I used it a few times with no issue, but this morning I put it into sleep mode for about 2 hours and now it refuses to do anything but flash the ee Pad opening screen up over and over. I tried removing the microSD card, pushing the power button for >30 seconds, plugging it into the AC adapter, attaching it to the fully charged dock, plugging the dock into power - nothing works. The only problem I've ever had with the unit was the power button breaking at the start, which was repaired after being RMA'd to Asus. This may just be a coincidence but I'm wondering if anyone else has had this happen? Also, any ideas on what else I could possibly try before calling Asus and getting an RMA? This is getting to be a bit insane. I have multiple other gadgets including a NookColor, iPad, Acer W500, etc. and I have never had a piece of electrical equipment give me as much problem as this Asus. Hopefully this is just a lemon and not an indication of their general build quality!
I have the same problem. Stock version.
add me to the list!
completely stock. updated successfully to ICS yesterday.
it booted ok this morning but then i got a forced-reboot in opera -- while viewing this forum, ironically -- and since then no boot. it stays stuck on the EeePad splash loading screen.
i've tried docking it, charging it, booting while plugged-in etc. nothing works.
where to now? can i force a factory reset using some key combination?
EDIT: SUCCESS! phew! i finally got it to boot by holding the power button in for 10s on the stuck splash screen. the battery on the TF was very low (it seemed to discharge very fast last night on standby --wifi off -- that's another issue) so perhaps that was it (strange though as it's docked, and the dock is fully-charged). i'm going to do a factory reset today and re-install everything.
Same problem in my transformer
Sent from my Transformer TF101 using Tapatalk
We are hosed. At this point I have to believe that it is the update, although I guess it is possible that it is an interaction between ICS and some app that the other posters and I have.. I don't have anything unusual on it though, just the Asus stuff, one note, netflix, pandora, that type of stuff. I called the wonderful Asus support number which basically had me do what I had done before, plus trying the reset (small pin hole next to the hdmi out) three times - no help again. I also tried to see if my laptop would see it - no go. Now it's RMA time once again. This probably isn't the time for it but if someone wants to buy a 32gb 40 series Transformer with dock and case nows the time to make me an offer. As soon as I get it back this puppy is going onto eBay. It may just be a lemon, bad luck etc. but having to RMA an item twice that barely gets any use has just turned me off Asus. By the way, the power was about 60% when it went into sleep mode and it just stayed on sleep for about 2-3 hours, so if the battery drain is that huge in sleep mode there's a massive problem.
Same problem here after a few hours of sleep. Asus logo flashing on and off. Power and vol down til reboot worked. Battery really took a hit.
solom01 said:
We are hosed. At this point I have to believe that it is the update, although I guess it is possible that it is an interaction between ICS and some app that the other posters and I have.. I don't have anything unusual on it though, just the Asus stuff, one note, netflix, pandora, that type of stuff. I called the wonderful Asus support number which basically had me do what I had done before, plus trying the reset (small pin hole next to the hdmi out) three times - no help again. I also tried to see if my laptop would see it - no go. Now it's RMA time once again. This probably isn't the time for it but if someone wants to buy a 32gb 40 series Transformer with dock and case nows the time to make me an offer. As soon as I get it back this puppy is going onto eBay. It may just be a lemon, bad luck etc. but having to RMA an item twice that barely gets any use has just turned me off Asus. By the way, the power was about 60% when it went into sleep mode and it just stayed on sleep for about 2-3 hours, so if the battery drain is that huge in sleep mode there's a massive problem.
Click to expand...
Click to collapse
That's not a reset switch... that hole is for the microphone.
That's hilarious! That's what the "service rep" told me it was and he had me push in there 3 times - even though I couldn't feel any "switch" in there! Now on top of a dead unit (after the power died it simply won't respond even though I recharged it in the hopes that it would start up again) the mike is probably busted. No big deal, the RMA is already set up, but this thing is spending more time at the Texas repair center than it is being used!
Before you RMA give this a try.
Go to the Asus download site ( http://www.asus.com/Eee/Eee_Pad/Eee_Pad_Transformer_TF101/#download ) and download the latest firmware (8.6.5.21) for your region(WW US TW ). If you dont see your country there it is probably WW.
Take this file and unzip it on your computer.
Copy the ASUS directory to a Microsd card
Take the file in the /asus/update folder and copy it to the root directory of your microsd
Rename the file(update launcher) in the root of your microsd to EP101_SDUPDATE
insert microsd to tab and reboot to recovery (power and volume down wait till you see words in the top left corner and press volume up)
Give this a try. maybe it will help get you back working ( athough it will be in honeycomb)
you can then try to update again( if you want)
Sorry if i double posted (browser is a little wierd still)
It's. The One Note app. MS is trying to sabotage. Hahaha
Updated yesterday, used it pretty much all day. Woke up this morning.. bricked. fml
Same boat
regP said:
Updated yesterday, used it pretty much all day. Woke up this morning.. bricked. fml
Click to expand...
Click to collapse
Did you get it to boot? I'm in the same boat updated to ICS, all stock. Used it till drained and the screen hasn't woken up since. Recognized in both ADB and APX modes. It's been sitting pretty on the charger for more than 24hrs and tried all possible power button combinations..
benweya said:
Did you get it to boot? I'm in the same boat updated to ICS, all stock. Used it till drained and the screen hasn't woken up since. Recognized in both ADB and APX modes. It's been sitting pretty on the charger for more than 24hrs and tried all possible power button combinations..
Click to expand...
Click to collapse
nope I sent it in for repair.
Just a quick update. When I got my Transformer back from RMA they had wiped out everything, put in a "factory fresh" ICS and it appeared to be working - since I was at work I did nothing whatsoever with it except make sure it could connect to wifi, I did not enter my google account, install any apps, etc. - totally stock system. I noticed that the power level was at 75%. I turned it off totally (not sleep). When I got home four hours later I tried to turn it on - dead. Tried all the usual stuff, plugging it in to the AC adaptor, power for 10, power for 30, power and volume down - zilch. Called Asus rep. and RMA's it AGAIN. I carefully included a long letter explaining that if they simply wiped and replaced it again could they please turn the thing off, leave it for an hour and try to turn it back on. Apparently no one in Texas reads these things, since I got an email from an Asus rep. saying they had found nothing wrong with it. I told him what was going on and he said he would pass it on to the repair center. That was over a week ago and it is still "in repair" so who knows what's going on. I've purchased a Samsung Tab and don't really care what happens with the Transformer (no offense, I know that many of you have been lucky with yours but mine has been so unrealiable that I no longer trust it for anything besides games) but I am curious as to what's going on here. Most units seem to just have random reboots or other problems, but can always be rebooted. A few like the ones on these threads however, seem to totally die.
Been on ICS from day one with no real issues. Last night the tablet had been on battery for a couple of days it had about 75% left. I was checking it to my Galaxy 10.1 and trying to figure why once in a while they woke to the lock screen for no reason. I check the TF as my son said he was unable to view youtube videos and found it working fine then I a game he had loaded and I put it to sleep. I woke this morning and the TF was dead. I tried to reboot but no go. I plugged it in and after a couple of minute it I was able to turn it on. Once on I unplugged and saw the battery had completely drained and the TF immidiately turned off. So I plugged it in again and its presently charging. Any clues?
Thats just the normal RR/SOD, which often causes the TF to get stuck in a bootloop, draining the battery.
Welcome to ICS.
Goatshocker said:
Thats just the normal RR/SOD, which often causes the TF to get stuck in a bootloop, draining the battery.
Welcome to ICS.
Click to expand...
Click to collapse
Any way to fix that bootloop problem? It is intermittent for me when this happens however mine hasn't fully bricked (thank god)
GideonB234 said:
Any way to fix that bootloop problem?
Click to expand...
Click to collapse
Yes, go back to Honeycomb
just got the email that theyre fedexing it back to me.. hopefully it wont brick again. i wish theyd include what the hell happened..
Wish you the best. After I told them what happened they've been "repairing" the unit for about 2 weeks - whereas the last time they had it in "repair" for a day before they sent it back. I think that a quick "repair" means that they reflash the unit, which in my case promptly rebricked the first time it was shut down. It'll be interesting to see what happens.

[Q] Desperate for help!

Bought a 16 GB Wifi Samsyng Galaxy 10.1 Tablet from a friend. Not rooted. Was working fine until I upgraded to the stock 3.2 from Samsung. Now, it won't boot unless it's pugged into the wall charger. The battery says its at 100%, but it goes immediately off when I unplug it. It won't boot at all....not even into recovery unless it's plugged in. The computer wont recognize it when using the USB cord and it won't do anything.
Can the software do weird things to the battery? What do I do? I can use the wall charger, boot into recovery, wipe data and factory reset....then setup my google account and it works fine....until I unplug it. Then it goes black immediately.
I'm not a noob, (several Android phones, all rooted and custom Roms flashed...thx XDA).......but I'm stumped on this one.
Pease help.
Try going back to 3.1 and see if it goes away, or try a Custom Rom. Task14 is very stable and reliable to test with
as long as you can turn it on, you are safe. Like above said, install Task14 rom!!
badboy47 said:
as long as you can turn it on, you are safe. Like above said, install Task14 rom!!
Click to expand...
Click to collapse
Thanks for the suggestions....but since I can't get the tablet to do anything while it's connected to the computer, how do I get the tablet rooted or even get the 3.1 or a custom Rom onto the tablet?
I plugged it in again last night (with wall charger)....it showed the battery as 100%....then it vibrated and the screen faded (as it's supposed to do). It won't turn on when you press the power button only.....not even if I hold it down to force a reboot. So I have to boot it up by using the power button and the down volume key combo. From there, I wiped the cache, and did a factory reset. (all this time it's plugged into the wall charger) Then when it rebooted and I was able to set it up with the Wifi, Google account, market access, etc. I even played a game and went to You Tube and watched a couple videos just to make sure it was working. Everything was working perfect (as long as it's plugged in to the wall charger). I left it alone for several hours to see if the battery was just reporting 100% but in fact was NOT at 100%. The screen went black, but would come back on when pushing the power button quickly (as it's supposed to do) So I left it like that overnight. This entire time the battery was reporting 100%.
This morning, I quickly tapped the power button and it came back up (still plugged in). Working great. As soon as I unplug it from the wall, it went black and now it won't do anything.
It won't boot or do anything using the USB cord and the computer. How do I get the new ROM or old stock 3.1 onto the dang thing if I can't get it connected?
This thing is frustrating me.

Help! My Galaxy Note 3 N9005 Won't Turn On

Hi Everyone! I have a galaxy note 3 SM N9005 32GB. I've started facing a very weird problem recently that I cannot find described anywhere in quite the way I'm experiencing it.. My note 3 powered off by itself after running out of charge last night. Ever since then, the only thing that happens when I plug it in to charge is that the screen stays black and the phone only vibrates once. No charging LED indicator, nothing on the screen at all, just a black screen like when the phone is off. In order to get it to vibrate again, I have to do a power drain before connecting it back to a charger. There's nothing on the screen at all. Can't boot into recovery or download modes and it's not detected by a computer. Have tried multiple cables (USB 3.0 and 2) and have 2 batteries which were working fine till this happened.
Any idea of what's going on? And if I can back up any data from it like contacts and messages? Thankfully, I had transferred almost every app I could to the micro SD card (128GB Sandisk) and was able to at least recover my notes from colornote, but I digress. What is going on in my phone?
Additional info - the battery is probably still charging when I plug it in. I think this because the phone and the battery warm up after being plugged in for a little while just like they used to when the phone was working.
Even more additional info - I don't know if this is relevant, but I recently upgraded to the most recent OS version available. I think It's a 5.0 or something but I can't remember exactly. Also, the front camera stopped working some time after the upgrade. And 2 days before this, 2 apps refused to update for some reason. I don't know if this could be related.
TL;DR - Note 3 N9005 ran out of charge and is now almost dead with black screen and no LED but vibrates only once after plugging in or pushing the power button. To get it to vibrate again, a power drain needs to be done. The battery is still charging because it gets warm when plugged in.
I too had the same problem but when I connected the phone it would not even vibrate like completely dead.
Maybe try these:-
1)Connect it to the pc of it detects it then recovery would be easy.
2)Connect the charger properly.
3)remove battery for like 30 minutes and try the steps 1 and 2 again.
4) If still not working go to the dealer cause I had to go to him too. ?
Sent from my SM-N900 using Tapatalk
I bought it off of amazon, any suggestions in such a case? Besides trying to send it back, I mean. Anything or tool I can try? I don't mind if it gets technical. Need to get my app data off the internal memory.
Though mine started with a different problem than yours, since today it seems like the problem is same like yours. Phone's display is totally black, yet I can go to download mode (cause phone is detected by Odin), I flashed the latest stock ROM of UK too, but now there is no change anyway. I want to be practical and think that this is a display problem, if not I will be more than happy. I have to send the phone to a local technician I know, lets see.
The only think I believe you can do is wait, for maybe 6-7 hours or so, with the battery detached, and then insert it back and see whether its booting with display on or not, if not its more likely a hardware issue, display possibly.

Can't turn on the brand new YD206

Hello,
I received the YotaPhone 2 (YD206) today.
The box was sealed.
When I tried to turn on the phone, it didn't start. I thought it was empty so I put in on charger for 2 hrs.
After that I tried again , but still nothing happened -- i was holding power button multiple times, as long as 5 minutes at the time, but there was simply no response -- no vibration, no sound, screen remains black (not turned on), anything at all.
I tried different chargers as well (Xiaomi and Samsung one) -- they weren't working with this phone either.
When I connect phone to a PC, I just hear sound that something is connected (I saw installing drivers notice first time I connected it), but nothing happens at all. I don't see the phone in my computer or anywhere else.
Is there way I can fix this somehow? What else can I try?
Thanks!
You can try unlocking the bands like described here.
Not sure it will help but you can at least try.
http://4pda.ru/forum/index.php?s=&showtopic=550302&view=findpost&p=55303436
fly20 said:
Hello,
I received the YotaPhone 2 (YD206) from coolicool.com today.
The box was sealed.
When I tried to turn on the phone, it didn't start. I thought it was empty so I put in on charger for 2 hrs.
After that I tried again , but still nothing happened -- i was holding power button multiple times, as long as 5 minutes at the time, but there was simply no response -- no vibration, no sound, screen remains black (not turned on), anything at all.
I tried different chargers as well (Xiaomi and Samsung one) -- they weren't working with this phone either.
When I connect phone to a PC, I just hear sound that something is connected (I saw installing drivers notice first time I connected it), but nothing happens at all. I don't see the phone in my computer or anywhere else.
Is there way I can fix this somehow? What else can I try?
Thanks!
Click to expand...
Click to collapse
Sounds like the phone is defect. The only thing I can think of is that it somehow freezed up and you will need to let the battery drain so all power is off the phone and then try to recharge it. Draining the phone completly without screen use can take up to 7 days.
I finally managed to turn it on,by keeping it on charger for whole day and night and after a couple of attempts it was on.
I thought battery voltage was pretty low which prevented it from turning on.
I used a phone for a day, completely discharged it and then recharged it to 100% again. I thought everything is gonna be good now.
Then I wanted to upgrade to Lollipop, I decided to use YotaFlasher to flash EU KitKat first, and that worked fine. After that, I used OTA update to download Lolipop.
Download finished, and I was offered to "restart device and apply update", but as soon as I confirmed, the device went off and I can't turn it on anymore. What the heck is happening with this yotaphone? (battery was at 97%)
I can't turn it on, restart, put in download or recovery mode, get it to charge or get the screen on. Also PC don't recognize it *AT ALL* -- not even sound that something is connected. It looks completely dead (again).
Any ideas what I can do to fix my new problem?

V20 boots to "Firmware Update," suddenly.

Verizon V20, bought it new, no software mods.
I can't remember the error code, but if I shut down the phone and restart...for example, when I swap batteries, the phone gets stuck in "Firmware Update Waiting for any connection."
I found I can get to another menu by tapping the power button 7 times, but not much I can do but scan for wifi or shut down. After reading around, I found that I can start the phone just fine by shutting down, plugging in a charging cable, waiting for the battery icon, and then powering on.
So yes, so long as the phone is plugged in I can start it up, and I'm even using it now. But it's frustrating that I can't swap batteries on the fly, anymore, and I can get stuck without a phone. Happened 2x now, with a sick wife at home and I have no way to contact her.
What I know so far is that the phone is probably stuck in download mode. 2 things may have caused it.
1. I have been avoiding an update, up until yesterday, mostly just never a convenient time of day. Not sure if something got stuck in the boot command.
2. I was at the beach the other day before it happened. Phone wasn't near the water, but wouldn't surprise me if the charging port got sand or salt in it. I noticed it was harder to get a charging cord to lock in. Perhaps it thinks there's a data connection plugged in when there's not.
Ninety-9 SE-L said:
Verizon V20, bought it new, no software mods.
I can't remember the error code, but if I shut down the phone and restart...for example, when I swap batteries, the phone gets stuck in "Firmware Update Waiting for any connection."
I found I can get to another menu by tapping the power button 7 times, but not much I can do but scan for wifi or shut down. After reading around, I found that I can start the phone just fine by shutting down, plugging in a charging cable, waiting for the battery icon, and then powering on.
So yes, so long as the phone is plugged in I can start it up, and I'm even using it now. But it's frustrating that I can't swap batteries on the fly, anymore, and I can get stuck without a phone. Happened 2x now, with a sick wife at home and I have no way to contact her.
What I know so far is that the phone is probably stuck in download mode. 2 things may have caused it.
1. I have been avoiding an update, up until yesterday, mostly just never a convenient time of day. Not sure if something got stuck in the boot command.
2. I was at the beach the other day before it happened. Phone wasn't near the water, but wouldn't surprise me if the charging port got sand or salt in it. I noticed it was harder to get a charging cord to lock in. Perhaps it thinks there's a data connection plugged in when there's not.
Click to expand...
Click to collapse
Try to clean it out with the end of a safety pin
Sent from my LG-H918 using Tapatalk
I have a v20, and have the same issue, please help
Hello to all who view this,
I own an unlocked V-20 LG-H918 Its an unlocked T-Mobile variant that I use on Metro PCS, I have never had any issues, the phone works near perfectly.
I have a couple batteries which I switch out periodically, I just decided to switch to my backup battery to ensure that it was still okay, and charged... the phone refused to start, once I placed the new battery into it, instead it went to the "firmware updating screen waiting for a connection"
I was able to get the phone to start by pulling the battery and then plugging it into the wall PRIOR to starting it, and it started fine. however there is a reason I still use this outdated phone. I ENJOY IT. I would hate to end up replacing it, so i would like to know if there is a fix for this issue yet.
*for the record* I have not been able to ROOT this phone, I gave up about 10 months ago, and have had no issues, though as said I was unable to gain root acccess

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