Help! My Galaxy Note 3 N9005 Won't Turn On - Galaxy Note 3 Q&A, Help & Troubleshooting

Hi Everyone! I have a galaxy note 3 SM N9005 32GB. I've started facing a very weird problem recently that I cannot find described anywhere in quite the way I'm experiencing it.. My note 3 powered off by itself after running out of charge last night. Ever since then, the only thing that happens when I plug it in to charge is that the screen stays black and the phone only vibrates once. No charging LED indicator, nothing on the screen at all, just a black screen like when the phone is off. In order to get it to vibrate again, I have to do a power drain before connecting it back to a charger. There's nothing on the screen at all. Can't boot into recovery or download modes and it's not detected by a computer. Have tried multiple cables (USB 3.0 and 2) and have 2 batteries which were working fine till this happened.
Any idea of what's going on? And if I can back up any data from it like contacts and messages? Thankfully, I had transferred almost every app I could to the micro SD card (128GB Sandisk) and was able to at least recover my notes from colornote, but I digress. What is going on in my phone?
Additional info - the battery is probably still charging when I plug it in. I think this because the phone and the battery warm up after being plugged in for a little while just like they used to when the phone was working.
Even more additional info - I don't know if this is relevant, but I recently upgraded to the most recent OS version available. I think It's a 5.0 or something but I can't remember exactly. Also, the front camera stopped working some time after the upgrade. And 2 days before this, 2 apps refused to update for some reason. I don't know if this could be related.
TL;DR - Note 3 N9005 ran out of charge and is now almost dead with black screen and no LED but vibrates only once after plugging in or pushing the power button. To get it to vibrate again, a power drain needs to be done. The battery is still charging because it gets warm when plugged in.

I too had the same problem but when I connected the phone it would not even vibrate like completely dead.
Maybe try these:-
1)Connect it to the pc of it detects it then recovery would be easy.
2)Connect the charger properly.
3)remove battery for like 30 minutes and try the steps 1 and 2 again.
4) If still not working go to the dealer cause I had to go to him too. ?
Sent from my SM-N900 using Tapatalk

I bought it off of amazon, any suggestions in such a case? Besides trying to send it back, I mean. Anything or tool I can try? I don't mind if it gets technical. Need to get my app data off the internal memory.

Though mine started with a different problem than yours, since today it seems like the problem is same like yours. Phone's display is totally black, yet I can go to download mode (cause phone is detected by Odin), I flashed the latest stock ROM of UK too, but now there is no change anyway. I want to be practical and think that this is a display problem, if not I will be more than happy. I have to send the phone to a local technician I know, lets see.
The only think I believe you can do is wait, for maybe 6-7 hours or so, with the battery detached, and then insert it back and see whether its booting with display on or not, if not its more likely a hardware issue, display possibly.

Related

Let Andriod die now have a paper wheight

ok here is the problem.
4 nights ago i forgot to plug in my hd2 while android was running and the battery died.
the next morning i went to turn it on and the screen no longer turns on but the phone does boot. the battery doesnt charge, status light doesnt either, end key doesnt work, when i answer calls no noise can be heard or made.
any hope?
Im guessing you cant run bootloader?
Maybe this is a warrenty jobby
If you know someone with another HD2, Try swapping the battery.
chrisizzle492 said:
ok here is the problem.
4 nights ago i forgot to plug in my hd2 while android was running and the battery died.
the next morning i went to turn it on and the screen no longer turns on but the phone does boot. the battery doesnt charge, status light doesnt either, end key doesnt work, when i answer calls no noise can be heard or made.
any hope?
Click to expand...
Click to collapse
does it enter in bootloader mode?
retry flashing wm rom+radio
chrisizzle492 said:
i went to turn it on and the screen no longer turns on but the phone does boot. the battery doesnt charge, status light doesnt either, end key doesnt work, when i answer calls no noise can be heard or made.
Click to expand...
Click to collapse
Hi Chris,
Please eleborate/clarify your OP, because I don't think anyone gets this... At least i don't! You say the screen doesn't turn on but the phone boots?! How do you figure that? Your device is actually on because you can receive/answer calls!?! :S
Sounds like your device has just BSOD (Black Screen of Death) which is discussed quite a lot here. Just press reset button or pull the battery (please tell me you have tried that before...).
If your device IS NOT powered on, please try this:
Does the device vibrate shortly when pressing the End-button? If so you should leave it connected to the charger for longer. If battery has drained too much it takes a while for the device to allow it to power itself up (prevention of overdrainage, which Lithium-batteries don't like very much).
Do you charge through USB, or with the supplied charger? I've had this before trying to charge it with a (different brand) microUSB charger. Turned out most chargers only give out 500mAh, whilst my normal charger (and car-charger) give out 1000mAh i believe. That might help.
You can order a cheap replacement battery from China (i got mine with dockingstation), which is already charged about 60% (for storage purposes).
BTW if your problem is fixed, please add the prefix [FIXED] or [SOLVED] to your topics title.
shufflez said:
Hi Chris,
Please eleborate/clarify your OP, because I don't think anyone gets this... At least i don't! You say the screen doesn't turn on but the phone boots?! How do you figure that? Your device is actually on because you can receive/answer calls!?! :S
Sounds like your device has just BSOD (Black Screen of Death) which is discussed quite a lot here. Just press reset button or pull the battery (please tell me you have tried that before...).
If your device IS NOT powered on, please try this:
Does the device vibrate shortly when pressing the End-button? If so you should leave it connected to the charger for longer. If battery has drained too much it takes a while for the device to allow it to power itself up (prevention of overdrainage, which Lithium-batteries don't like very much).
Do you charge through USB, or with the supplied charger? I've had this before trying to charge it with a (different brand) microUSB charger. Turned out most chargers only give out 500mAh, whilst my normal charger (and car-charger) give out 1000mAh i believe. That might help.
You can order a cheap replacement battery from China (i got mine with dockingstation), which is already charged about 60% (for storage purposes).
BTW if your problem is fixed, please add the prefix [FIXED] or [SOLVED] to your topics title.
Click to expand...
Click to collapse
i have restarted many times.
i use the wall charger.
but why would the phone boot but not turn on the screen or have the mic work?
remove your sd card and the battery. you may have to hit the rest button on the back after you plug the battery back in as well, but as long as you have the sd card out it should come back on. try plugging the phone into a charger and then remove the battery as well sometimes it'll wake it up so to speak. it's just a matter of playing with it. mine did the exact same thing and i freaked out for a little bit.
now if after all this it doesn't work and you've played with it for a while then yeah, best of luck to you =\. but whatever you do in playing with the battery and the charger, keep the sd card out until you can boot into winmo.
EDIT: never mind, i thought the phone wasn't booting. i misunderstood, but i went back and reread the original post. try reflashing your rom if you're in winmo and experiencing those issues. or take the sd card out and reboot.
i would suggest making an backup, as your phone turns on you should be able to estaplish a remote-connection with some (3rd-party-)software and do a hardreset.
if this wont work i would recommend setting it back to factory default (revert hspl if you have one and install stock rom) and send it in for warranty.
seems to be some major problem...
All this steps should be possible without screen turning on (working touchscreen may be needed for backup, but flashing doent need screen input)
if drive-mode is default for your usb connection and holding you from flashing you can do a hardreset and afterwards active sync will be default again and you can establish an active sync connection and flash
check if any of the pins that contact the battery are bended or broken, try to avoid removing the battery when you have to reset your hd2 because the pins are fragile
similar thing happened to me just last night!
I tried the jmz dual boot last night and I was nearly out of battery. I didnt look at any instructions I just installed it and restarted the phone to check out the new toy. it finally got done loading I chose android right away and I was walking towards the bedroom. when I went to see if android had fully booted and plug in the phone I had nothing! It was off. I decided that the battery must have died so I tried to turn it on and all that happened was the tmobile flash screen came up for a second and then it went right off, I got so desperate that I was going to do a hard reset but that wouldnt even work! the boot loader screen would just shut right off. I was suggested to try another battery we had at the house and bang it fired right up I took a wiff of my other battery and I dont know what happened but I think I let the magic smoke out cuz it is fried!
chrisizzle492 said:
ok here is the problem.
4 nights ago i forgot to plug in my hd2 while android was running and the battery died.
the next morning i went to turn it on and the screen no longer turns on but the phone does boot. the battery doesnt charge, status light doesnt either, end key doesnt work, when i answer calls no noise can be heard or made.
any hope?
Click to expand...
Click to collapse
hello friend...i have a problem similar to this. basically when my phone is in android which i use alot if it dies in android, when i reboot it it will turn on for about a second to see my splash screen then turn itself off (the battery is obviously flat). so i plug my charger in and it stays on now but doesnt indicate charging....i boot it into windows mobile and the batt just stays at 0% but its still working. however once i unplug it it will die.....its like the battery is not in the phone. luckily i have two batteries and a dock which charges batteries, so i replaced the battery and everything works fine. once the battery that died in android was fully charged i tried it again and it was fine.................im guesing the moral to this story is dont let your phone die in android mode
I do notice my HD2 runs hotter while in android than while it runs in Windows.
I am not sure if that's an issue to this, which is why I never mentioned about it being hotter. Although my HD2 is noticeable hotter, it never gets to a point that I think I should unplug the USB due to overheating concern...
Just a few inputs from passed experience
I use TMOUS Stock 2.13.531.1 WWE ROM
2.12.50.2_2 radio (not stock)
k going to tmobile today to see if they have any extra batteries i can try.
then ill update
i went to tmobile. and while i was there i noticed the screen was turning on but very dim without backlight (barely noticable). but the rep helping me did not notice and i let it stay that way because tmobile is sending me a new refurbished phone as long as i send the old one (and the rep was totally cool he uses xda also and said they wont check my software and if they do they wont ask for the phone back). he also let me get insurance in case this happens again, instead i will just say its lost. so i basically killed 2 birds with one stone

My Galaxy Note is Possessed

Oh my goodnees. Today my phone got possessed by Car Mode.
Car mode keeps popping up and forcibly freezing any app I'm in. First noticed it when I had my phone plugged into my computer and it suddenly exited without ant warning.
Since then its just gone crazy... almost to the point of unusability. I unplug the phone and it still thinks its in charge mode!!
Every few minutes it starts beeping madly with the Car Mode randomly appearing and dissapearing in the status bar... Its bloody possessed!!!
After flashing various roms and nand backups.. its definately not a software problem as its still persisting.
Did some research on the topic and apparently its due to the usb connection. The note goes into car mode if the usb connector ports are maybe blocked with dust. Tried cleaning them with compressed air... but to no avail... the phone is still possessed.... obvioslt the connector ports are malfunctioning.
Looks like its unrooting, back to stock and returning for a new one. Luckily I only had it for less than a month, so should be no trouble in getting a replacement.
Anyone else had this issue??
cybermessiah said:
Oh my goodnees. Today my phone got possessed by Car Mode.
Car mode keeps popping up and forcibly freezing any app I'm in. First noticed it when I had my phone plugged into my computer and it suddenly exited without ant warning.
Since then its just gone crazy... almost to the point of unusability. I unplug the phone and it still thinks its in charge mode!!
Every few minutes it starts beeping madly with the Car Mode randomly appearing and dissapearing in the status bar... Its bloody possessed!!!
After flashing various roms and nand backups.. its definately not a software problem as its still persisting.
Did some research on the topic and apparently its due to the usb connection. The note goes into car mode if the usb connector ports are maybe blocked with dust. Tried cleaning them with compressed air... but to no avail... the phone is still possessed.... obvioslt the connector ports are malfunctioning.
Looks like its unrooting, back to stock and returning for a new one. Luckily I only had it for less than a month, so should be no trouble in getting a replacement.
Anyone else had this issue??
Click to expand...
Click to collapse
I have few friends with samsungs , first time I saw the problem, With an Infuse 4g, bought off ebay, it did the same thing exactly but with usb connection, but when we flashed 2.3 over 2.2 it stopped, but the battery died in 8 hours no use.
Second my friends gt i5800 galaxy has the same problem too.
I didnt know this is such a big flaw for samsung devices, till now.
Mine sometimes think it is charging though nothing is connected to the USB port. And othertimes when I connect charger it is not recognised until removing it several times. So something is fishy with the USB port
Sent from my GT-N7000 using Tapatalk
Well... After reading a lot on the issue..apparently this can be caused from dirt in the usb connector. If dirt gets caught between certain pins in the usb connector .. the phone defaults to thinking it in dock mode. Cleaning it out with compressed air should help... but it didnt on mine.
Another one is dampness on the usb connector.
My phone was in and out of car dock mode and normal mode every 10 seconds and telling me it wasnt charging when plugged into charger and telling me it was charging when not attatched.
When turning off.. it wouldnt turn off ... but just reboot. Then it would turn off for half an hour and suddenly reboot to start the process all over again. Totallty full on possession.
Flashed a stock rom.. but couldnt bring myself to unroot.. lol.
So went to work and left the phone with the battery out for a few hours.
Came home , ready to flash total stock through Odin and loose root in order to take it back to be repaired.
Popped in the battery and.. presto... everything back to normal. Its been exorcised I hope.
I have a feeling that all this might have happened after I forgot to turn off usb storage on the phone before disconnecting from the computer... but not sure.
Anyway. lets hope its ok.
What you waiting for man, take that phone back and replace it!
No, this bug is known in galaxy community. I had this too and things like not able turn power off only rebooting with galaxy s2 and its now on miui ROM and no issues anymore.
I don't remember what I did to solve it.maybe flashing stock again.
But there're threads about it in S2 forum.
now my note is beginning having this issues too. It just not turning off, only rebooting itself.
I will watch progress.
Extremely common issue on the Galaxy S2, caused by a malfunctioning USB port.
I had the same issue as well. Galaxy note India less than 15 days old. Not rooted yet.
I saw on a forum to try
1. Unplug the USB cable
2.On the cell phone, dial the following number: *#7284# Once the last # is hit, the PhoneUtil application is launched. Choose USB -> Modem and then USB -> PDA mode. The correct mode should be PDA. Even if the mode is PDA, switch to Modem and then back to PDA.
3.Plug the USB cable.
http://android.stackexchange.com/qu...s-not-being-detected-in-my-pc-what-should-i-d
This worked so far. One day and counting and no further glitches yet.
Galaxy note possessed
Definatly malfunctioning usb port mines doing the same,the real reason is the phone has been subjected to moisture from somewhere.When plugged in to pc just charges but worse mtp connected shows up in notifications even when not plugged in.After a nights charging when I unplug it still shows charging and battery drain is worse than usual.The problem is I cant unroot because its not showing on pc so cant return the phone.Took the phone apart to have look no sign of water damage but they will check under a microscope and will sure see something.Galaxy s2 usb port can be purchased cheaply but haven't seen one for Note hopefully won't be long,post if you can find one.
Thanks
I am now experiencing the same bug with my Note. I think my only option if cleaning the USB port fails is mailing it back to Handtec in the UK. Dammit. This might be my last experiment with grey-market phones. I am usually not afraid of a <90 day failure with Samsung as they make a good product, but this is ridiculous.
kuaka said:
I am now experiencing the same bug with my Note. I think my only option if cleaning the USB port fails is mailing it back to Handtec in the UK. Dammit. This might be my last experiment with grey-market phones. I am usually not afraid of a <90 day failure with Samsung as they make a good product, but this is ridiculous.
Click to expand...
Click to collapse
I am in the same boat, this is my first grey market and will be my last, it's too bad the US get shaft by carriers.
Mind started freaking out last week, out of no where the driving mode just keeps popping up, and it wasn't plug into anything. Now the charging port is totally dead, so I've been swapping out batteries from external charger, what a pain in the arsh.
when I first received the phone, the setup screen was in German, so I'm guessing that's where my phone came from, shot an email out to their mobile division this morning, hopefully I can send it in and get it repair.
jazz452 said:
Definatly malfunctioning usb port mines doing the same,the real reason is the phone has been subjected to moisture from somewhere.When plugged in to pc just charges but worse mtp connected shows up in notifications even when not plugged in.After a nights charging when I unplug it still shows charging and battery drain is worse than usual.The problem is I cant unroot because its not showing on pc so cant return the phone.Took the phone apart to have look no sign of water damage but they will check under a microscope and will sure see something.Galaxy s2 usb port can be purchased cheaply but haven't seen one for Note hopefully won't be long,post if you can find one.
Thanks
Click to expand...
Click to collapse
I am having the same issues. I have sent it back to my carrier in dominican republic they are just holding on to my phone and doing nothing to fix it. I have a feeling I will get shafted in the end.
The good news is that the usb port circuit module is being sold now from china.
click here:
http://www.alibaba.com/product-gs/521953864/Dock_Connector_Charging_Port_Flex_Cable.html
good luck.
mine charges from charger sent by samsung but does not charge with 3 htc chargers used for my old htc desire. neither does it charge with car charger i used to use for my htc desire.
also keeps crashing within minutes everytime i load sd card it does this non stop, tw crashes and reboots all the times. works fine when sd card is removed or even if still in phone but unloaded from settings. wondering if similar issue. trying deleting various apps but looks like no difference. guess will send back and ask for a refund if cant find a solution soon. too costly a phone to accept not being able to use any sd card in the phone.
bubblesmoney said:
mine charges from charger sent by samsung but does not charge with 3 htc chargers used for my old htc desire. neither does it charge with car charger i used to use for my htc desire.
also keeps crashing within minutes everytime i load sd card it does this non stop, tw crashes and reboots all the times. works fine when sd card is removed or even if still in phone but unloaded from settings. wondering if similar issue. trying deleting various apps but looks like no difference. guess will send back and ask for a refund if cant find a solution soon. too costly a phone to accept not being able to use any sd card in the phone.
Click to expand...
Click to collapse
Have you try format your SD card or factory reset your Note?
Sent from my GT-N7000 using XDA App
naimmkassim said:
Have you try format your SD card or factory reset your Note?
Sent from my GT-N7000 using XDA App
Click to expand...
Click to collapse
looks like problem sorted (for now!). initially problem seemed sorted after firmware update but then 2 days later back to square one.
anyway yesterday after umoteen attempts at deleting and reloading apps all of which failed to sort the problem, i later took a new 32gb sandisk (got a stock of 4 of them apart from a few other capacities, got them cheap for about 17£ each at a recent play.com sale) and used in the note without issues but had to reload all apps. did crash once or twice in last 24h but working fine otherwise. TW occassionally does get shut down by system and have to wait a sec or two for home screen to get populated with apps/widgets. if i hadnt liked the phone would have sent it for a refund long back. but this will do till the note2 comes along, guess nothing else will do after this one!
btw the old 32gb microsd card still works fine in other devices, so dont know what the problem was with the note and the microsd card

[Q] Note 3 Charging only when turned off

Hello, i'am from france and i have a Samsung Galaxy Note SM-N9005.
When i try to plug the charger in phone ( Turned On), it doesnt recognize it. I tried to use it's USB 3.0 cable ( from the box) , doesnt work.
then i tried another samsung charger micro usb one, doesn't work. Then i tried to plug it in my pc, the pc doesn't recognize it.
The only way to charge it, is to turn it off... but it still have a strange way to charge.
When i plug the charger,it vibrate and then show me the grey battery, then the green one ( Normal way to show that's its charging).
After around 10 sec, it vibrate again ( like if i unplugged it) and it comes back to the grey battery, then green.... over and over...
It does this but it still charge my phone, and that's the only way i found to charge it.i dont know why it is charging when it is turned off and not when it is turned on?
Thanks in advance for your help
Funland said:
Hello, i'am from france and i have a Samsung Galaxy Note SM-N9005.
When i try to plug the charger in phone ( Turned On), it doesnt recognize it. I tried to use it's USB 3.0 cable ( from the box) , doesnt work.
then i tried another samsung charger micro usb one, doesn't work. Then i tried to plug it in my pc, the pc doesn't recognize it.
The only way to charge it, is to turn it off... but it still have a strange way to charge.
When i plug the charger,it vibrate and then show me the grey battery, then the green one ( Normal way to show that's its charging).
After around 10 sec, it vibrate again ( like if i unplugged it) and it comes back to the grey battery, then green.... over and over...
It does this but it still charge my phone, and that's the only way i found to charge it.i dont know why it is charging when it is turned off and not when it is turned on?
Thanks in advance for your help
Click to expand...
Click to collapse
No one know how i could fix this problem?
Sounds like a hardware defect to me....
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
ShadowLea said:
Sounds like a hardware defect to me....
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
The only way to fix this is to bring my phone to post-sale service ?
I hope someone know a way to fix it without changing my phone
Funland said:
Hello, i'am from france and i have a Samsung Galaxy Note SM-N9005.
When i try to plug the charger in phone ( Turned On), it doesnt recognize it. I tried to use it's USB 3.0 cable ( from the box) , doesnt work.
then i tried another samsung charger micro usb one, doesn't work. Then i tried to plug it in my pc, the pc doesn't recognize it.
The only way to charge it, is to turn it off... but it still have a strange way to charge.
When i plug the charger,it vibrate and then show me the grey battery, then the green one ( Normal way to show that's its charging).
After around 10 sec, it vibrate again ( like if i unplugged it) and it comes back to the grey battery, then green.... over and over...
It does this but it still charge my phone, and that's the only way i found to charge it.i dont know why it is charging when it is turned off and not when it is turned on?
Thanks in advance for your help
Click to expand...
Click to collapse
i have the exact same problem!!! It just started yesterday.
Do you use the original charger?
If you use a other charger with less power, the phone will not charge!
You need a 2Ah Charger.
Gesendet von meinem SM-N9005 mit Tapatalk
buell47 said:
Do you use the original charger?
If you use a other charger with less power, the phone will not charge!
You need a 2Ah Charger.
Gesendet von meinem SM-N9005 mit Tapatalk
Click to expand...
Click to collapse
Yes i understand, but i use the one that came with the telephone. Its the original samsung USB Cable 3.0 + the Charger.
I tried with the Charger from a Galaxy Note 2 ( usb 2.0) it still doesnt work.
It's a hardware problem.
Sent from my SM-N9005 using xda app-developers app
As said is hardware issue. If your Note 3 is under warranty use it, because they will fix it. If not, go to a phone repair center and they should be able to fix it as well.
It might be the microusb from the phone, a friend of mine had something similar with his s2.Good luck!
Sent from my SM-N9005 using xda app-developers app
Okey :crying:, i have to save everything on my phone before sending it back, otherwise i will lose all my data.
What is the best way to save everything on my phone ? ( I can't use my usb if my phone is turned on)
It would be nice if someone know how to do it. Thanks :fingers-crossed:
Funland said:
Okey :crying:, i have to save everything on my phone before sending it back, otherwise i will lose all my data.
What is the best way to save everything on my phone ? ( I can't use my usb if my phone is turned on)
It would be nice if someone know how to do it. Thanks :fingers-crossed:
Click to expand...
Click to collapse
Back up your data with your backup app of choice (Helium, Titanium Backup). Throw your backup file into dropbox.
Your photos should be backed up in drop box so don't bother.
Contacts are in your Google account don't bother with that either.
So I think it's just Music and movies if you're not using Play Music.
I would use sd card for back up, that's one of the reasons it's there. I backed up contacts on my old phone to Google and then for some reason couldn't recover it on new phone, maybe I did something wrong, but had no problem loading them them up from sd card. If you really hate to send it back (I would) you could open the back (search youtube, there are few videos how to), I think it's 8 screws and check if the charging board connector is loose. I wouldn't go much past that and would make sure there are no temper proof seals to disturb.
Hello how you solved this problem? I discover exact the same problem with charging on my n9005 today.
Pretty sure this is related to the software on this, not the hardware, unless they are all broken. I have recently sent mine in for the same reason, got new note 3 had it for a week now. But before sending it in i got a new battery, new cables, nfc charger and a cradle, to rule out all the chargers as a possibility. After getting the new one it worked fine until I updated after all updates came down now it wont charge again. I found that If I remove the battery and put it back in it will start charging from time to time but currently its off and charging sort of, Keeps starting to charge for about 5 min and then stops for about 10, and keeps this cycle. If anyone else has a new one and still getting this after Updates please let me know.
Funland said:
Hello, i'am from france and i have a Samsung Galaxy Note SM-N9005.
When i try to plug the charger in phone ( Turned On), it doesnt recognize it. I tried to use it's USB 3.0 cable ( from the box) , doesnt work.
then i tried another samsung charger micro usb one, doesn't work. Then i tried to plug it in my pc, the pc doesn't recognize it.
The only way to charge it, is to turn it off... but it still have a strange way to charge.
When i plug the charger,it vibrate and then show me the grey battery, then the green one ( Normal way to show that's its charging).
After around 10 sec, it vibrate again ( like if i unplugged it) and it comes back to the grey battery, then green.... over and over...
It does this but it still charge my phone, and that's the only way i found to charge it.i dont know why it is charging when it is turned off and not when it is turned on?
Thanks in advance for your help
Click to expand...
Click to collapse
Problem fixed!
I had the same EXACT problem for a couple weeks. It clearly isn't a hardware issue if the battery actually is charging when off (FYI to anyone who needs a refresher on how technology works). Clearing the system cache took 30 seconds and worked! Here is how to do it:
Turn off the Galaxy Note 3.
Press and hold Volume UP + Home + Power buttons.
When the Android System Recovery screen appears, release the Volume Up and Home keys.
In the recovery menu, navigate to ‘’wipe cache partition’’ with the volume buttons.
Press power button to confirm.
Once this is done, select reboot system now.
Requesting your help!!!! pls... Super urgent
bkay8686 said:
I had the same EXACT problem for a couple weeks. It clearly isn't a hardware issue if the battery actually is charging when off (FYI to anyone who needs a refresher on how technology works). Clearing the system cache took 30 seconds and worked! Here is how to do it:
Turn off the Galaxy Note 3.
Press and hold Volume UP + Home + Power buttons.
When the Android System Recovery screen appears, release the Volume Up and Home keys.
In the recovery menu, navigate to ‘’wipe cache partition’’ with the volume buttons.
Press power button to confirm.
Once this is done, select reboot system now.
Click to expand...
Click to collapse
So after a lot of reading online and understanding logically that if the hardware is screwed then the phone will not charge in the first place, I followed your steps and wiped my cache. I was literally keeping my fingers crossed that this will be the end of my long haul with this problem. However, the phone did not start charging after that and the problem still persists. I strongly believe that this is a software related problem as the phone functions fine and the battery life is also as it was before. Given this, I kindly request you to tell me if there are any other solutions or ways through which I can fix this issue? Your response is most appreciated and urgent.. HELP!!
Fixed
ayapzz said:
So after a lot of reading online and understanding logically that if the hardware is screwed then the phone will not charge in the first place, I followed your steps and wiped my cache. I was literally keeping my fingers crossed that this will be the end of my long haul with this problem. However, the phone did not start charging after that and the problem still persists. I strongly believe that this is a software related problem as the phone functions fine and the battery life is also as it was before. Given this, I kindly request you to tell me if there are any other solutions or ways through which I can fix this issue? Your response is most appreciated and urgent.. HELP!!
Click to expand...
Click to collapse
Ok, wiping the system cache worked for about 2 hours. I was a little too excited. I just replaced the charging port and so far, so good. Make sure to buy the proper charging port; each one is different per carrier (e.g., mine is a SM-N900V for Verizon, SM-N900T for T-Mobile, etc.). The charge port was $11. You can find all carriers, except Verizon, on Amazon. I googled Note 3 replacement parts and picked the most legit looking website to order mine. Good luck.
did any one found out any solution for this
i am getting same grey battery sign over and over again when plugged into charger (Wall/USB 2.0/3.0) and its not starting with battery power, last time battery was charged to 86%
Funland said:
Hello, i'am from france and i have a Samsung Galaxy Note SM-N9005.
When i try to plug the charger in phone ( Turned On), it doesnt recognize it. I tried to use it's USB 3.0 cable ( from the box) , doesnt work.
then i tried another samsung charger micro usb one, doesn't work. Then i tried to plug it in my pc, the pc doesn't recognize it.
The only way to charge it, is to turn it off... but it still have a strange way to charge.
When i plug the charger,it vibrate and then show me the grey battery, then the green one ( Normal way to show that's its charging).
After around 10 sec, it vibrate again ( like if i unplugged it) and it comes back to the grey battery, then green.... over and over...
It does this but it still charge my phone, and that's the only way i found to charge it.i dont know why it is charging when it is turned off and not when it is turned on?
Thanks in advance for your help
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Click to collapse
According your descriptions I'm sure that phone charge socket is wrecked
Sent from my SM-N900 using Tapatalk
pls . reply.. i m also having same issue with my note 3
Funland said:
No one know how i could fix this problem?
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Click to collapse
hey how you fixed it. i m also facing same issue now

Samsung S4 VE I9515 wont turn on

Hello,
So let me give you a brief so you'd know everything - a few days ago, I'm gonna call it day 1, I walked under light rain with the phone in my pocket, it worked until the night of
Day 2 - started to lag a bit, it was like I was running some heavy apps and like the ram was insufficient. Restarted the phone, everything seemed normal.
Day 3 - Phone went off while was browsing. So I have to make a note here. I was running cm13 with android m and twrp 2..something and there were occasional reboots by itself rarely prior to Day 1. Also, I was using a supercharger (or whatever it is called, it is a charger that charges faster) for about a month.
So when the phone went off while I was browsing, it started by itself and stuck on the android loading. I restarted, cleared dalvik and regular cache - still stuck on boot. Flashed many times, changed the recovery to twrp, and still was stuck on rebooting and occasionally it didn't turn on. There were random occurrences of errors on flashing roms, which never happened before (for example, "cant mount system or data"). Within the time passing by, the phone started not to turn on when I tried to. By this time rarely got stuck on the first boot screen saying with the text "Samsung S4". Yesterday, Day 4, the phone never turned on, except one time. I don't remember doing anything special. I just pressed and held the power button and it turned on, but went off shortly after the android boot animation appeared.
Also there was times on Day 3, when I was trying to boot into the system, it got stuck on the android booting animation.
On and prior to Day 3, while I was charging, whenever it is on or off - I had the indicator light for charging. Now when I plug it in to charge - nothing happens.
To skip any unnecessary questions, I will make a short QA.
Q: Did you tried to boot into recovery/bootloader?
A: yes, nothing happens
Q: Any sign of life on adb while connected to a pc??
A: no
Q: Is battery dead?
A: I don't think so, but actually I'm not that sure. When I connect a separate led light to it, the led lights up Whatever, if it was a faulty battery when I plug the phone on the charger, it should've worked fine.
Q: Why don't you just buy a new phone?
A: I was planning to buy a new one, but after just 4 months when I have to renew my contract. I don't want to buy a phone off contract.
Q: Are you stupid, if you can't manage to fix it by yourself, why don't you give it to a repair?
A: I truly believe that the professionalism of repairers doesn't exist in my country via old experiences with them.
So in the worst scenario I will loose time by trying to fixing it and for 4 months I will use my old android phone.
In the best scenario, my almost 2 years old phone will revive.
Also, I have a multimeter - I can check the electricity. Just tell me what to check.
Thanks.
edbr said:
Hello,
So let me give you a brief so you'd know everything - a few days ago, I'm gonna call it day 1, I walked under light rain with the phone in my pocket, it worked until the night of
Day 2 - started to lag a bit, it was like I was running some heavy apps and like the ram was insufficient. Restarted the phone, everything seemed normal.
Day 3 - Phone went off while was browsing. So I have to make a note here. I was running cm13 with android m and twrp 2..something and there were occasional reboots by itself rarely prior to Day 1. Also, I was using a supercharger (or whatever it is called, it is a charger that charges faster) for about a month.
So when the phone went off while I was browsing, it started by itself and stuck on the android loading. I restarted, cleared dalvik and regular cache - still stuck on boot. Flashed many times, changed the recovery to twrp, and still was stuck on rebooting and occasionally it didn't turn on. There were random occurrences of errors on flashing roms, which never happened before (for example, "cant mount system or data"). Within the time passing by, the phone started not to turn on when I tried to. By this time rarely got stuck on the first boot screen saying with the text "Samsung S4". Yesterday, Day 4, the phone never turned on, except one time. I don't remember doing anything special. I just pressed and held the power button and it turned on, but went off shortly after the android boot animation appeared.
Also there was times on Day 3, when I was trying to boot into the system, it got stuck on the android booting animation.
On and prior to Day 3, while I was charging, whenever it is on or off - I had the indicator light for charging. Now when I plug it in to charge - nothing happens.
To skip any unnecessary questions, I will make a short QA.
Q: Did you tried to boot into recovery/bootloader?
A: yes, nothing happens
Q: Any sign of life on adb while connected to a pc??
A: no
Q: Is battery dead?
A: I don't think so, but actually I'm not that sure. When I connect a separate led light to it, the led lights up Whatever, if it was a faulty battery when I plug the phone on the charger, it should've worked fine.
Q: Why don't you just buy a new phone?
A: I was planning to buy a new one, but after just 4 months when I have to renew my contract. I don't want to buy a phone off contract.
Q: Are you stupid, if you can't manage to fix it by yourself, why don't you give it to a repair?
A: I truly believe that the professionalism of repairers doesn't exist in my country via old experiences with them.
So in the worst scenario I will loose time by trying to fixing it and for 4 months I will use my old android phone.
In the best scenario, my almost 2 years old phone will revive.
Also, I have a multimeter - I can check the electricity. Just tell me what to check.
Thanks.
Click to expand...
Click to collapse
Probabily the rain damaged a part of your hardware. Did you solve?
If the battery is dead, the phone won't work.
The battery needs to have at least a bit of charge in order for the device to work, even if it is plugged in.
If the battery can't hold the charge, and the device uses more power than it gets, it turns off. I speak from experience.
These devices don't seem to work without a battery. Power goes to the battery, and the phone takes the power from there. Power doesn't go straight to the phone.
Anyway, I don't think a bit of light rain hurts the devices, especially if it was in your pocket. I walked through rain with my device in the pocket many times and no problem.
It looks to me that the hardware is failing. I don't believe that a faulty battery can cause a bootloop. I also don't believe that the power button causes a bootloop.
What I suggest would be:
1) Try going back to stock ROM.
2) Maybe try to get an S4 with a broken screen and switch the motherboards.

Can't turn on the brand new YD206

Hello,
I received the YotaPhone 2 (YD206) today.
The box was sealed.
When I tried to turn on the phone, it didn't start. I thought it was empty so I put in on charger for 2 hrs.
After that I tried again , but still nothing happened -- i was holding power button multiple times, as long as 5 minutes at the time, but there was simply no response -- no vibration, no sound, screen remains black (not turned on), anything at all.
I tried different chargers as well (Xiaomi and Samsung one) -- they weren't working with this phone either.
When I connect phone to a PC, I just hear sound that something is connected (I saw installing drivers notice first time I connected it), but nothing happens at all. I don't see the phone in my computer or anywhere else.
Is there way I can fix this somehow? What else can I try?
Thanks!
You can try unlocking the bands like described here.
Not sure it will help but you can at least try.
http://4pda.ru/forum/index.php?s=&showtopic=550302&view=findpost&p=55303436
fly20 said:
Hello,
I received the YotaPhone 2 (YD206) from coolicool.com today.
The box was sealed.
When I tried to turn on the phone, it didn't start. I thought it was empty so I put in on charger for 2 hrs.
After that I tried again , but still nothing happened -- i was holding power button multiple times, as long as 5 minutes at the time, but there was simply no response -- no vibration, no sound, screen remains black (not turned on), anything at all.
I tried different chargers as well (Xiaomi and Samsung one) -- they weren't working with this phone either.
When I connect phone to a PC, I just hear sound that something is connected (I saw installing drivers notice first time I connected it), but nothing happens at all. I don't see the phone in my computer or anywhere else.
Is there way I can fix this somehow? What else can I try?
Thanks!
Click to expand...
Click to collapse
Sounds like the phone is defect. The only thing I can think of is that it somehow freezed up and you will need to let the battery drain so all power is off the phone and then try to recharge it. Draining the phone completly without screen use can take up to 7 days.
I finally managed to turn it on,by keeping it on charger for whole day and night and after a couple of attempts it was on.
I thought battery voltage was pretty low which prevented it from turning on.
I used a phone for a day, completely discharged it and then recharged it to 100% again. I thought everything is gonna be good now.
Then I wanted to upgrade to Lollipop, I decided to use YotaFlasher to flash EU KitKat first, and that worked fine. After that, I used OTA update to download Lolipop.
Download finished, and I was offered to "restart device and apply update", but as soon as I confirmed, the device went off and I can't turn it on anymore. What the heck is happening with this yotaphone? (battery was at 97%)
I can't turn it on, restart, put in download or recovery mode, get it to charge or get the screen on. Also PC don't recognize it *AT ALL* -- not even sound that something is connected. It looks completely dead (again).
Any ideas what I can do to fix my new problem?

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