so was trying to root my nexus s and have now screwed it up and all i see on the screen is the google logo and a padlock. anyone in toronto who i can contact and ask for some help? telus policy is the phone should be in working condition to return or exchange it. i love this phone just used it for 24 hours before it went dead on me. i took it to pmall but they were of no help .
youngballer said:
so was trying to root my nexus s and have now screwed it up and all i see on the screen is the google logo and a padlock. anyone in toronto who i can contact and ask for some help? telus policy is the phone should be in working condition to return or exchange it. i love this phone just used it for 24 hours before it went dead on me. i took it to pmall but they were of no help .
Click to expand...
Click to collapse
Remove battery.
Put battery back in.
Hold volume up and press power button.
Does Fastboot screen appear?
yes i can access the fastboot screen. but when i select recovery it takes me to a triangle with the android logo on it
youngballer said:
yes i can access the fastboot screen. but when i select recovery it takes me to a triangle with the android logo on it
Click to expand...
Click to collapse
That is recovery. When you see that, press power and then volume down to reveal the UI
Sent from my Nexus S using XDA App
You haven't flashed ClockworkMod recovery yet.
Related
whats up all,first off i never rooted or anything to my atrix but install the ota updates. today i unlocked my phone and there were pop ups on my screen saying, multiple processes had stopped working unexpectantly,so i pressed ok and then my phone just keeps rebooting to the moto logo or sometimes goes back to the home screen and the pop ups come up again,then it reboots. i cant use it or do anything. sometimes the LED blinks white,i dont know what that means,somebody plz help me,thx in advance
Are you on gb or froyo
Sent from my MB860 using XDA Premium App
im on the official GB,from the ota
wow,no one want to help me out? i thought for sure i would get plenty of responses
Can you boot it into fastboot/recovery at all? (Turn on while holding Vol down)
TopDogg1 said:
wow,no one want to help me out? i thought for sure i would get plenty of responses
Click to expand...
Click to collapse
Sounds like a weird bootloop problem but then you said sometimes it goes to the home screen and then it shuts itself down. Try switching your phone off and switch it back on WHILE pressing(and holding) the volume down button on your phone and let us know if you see "fastboot" written on the screen? You should do.
Sent from my MB860 using XDA App
thx for the responses,yes it says fastboot and just sits there
So it just says "fastboot" and not "unlocked....fastboot"?
Either way, when you get to where it says "fastboot", press Vol down until it says "Android Recovery" and then press Vol up.
If you haven't flashed CWM you should get the little android with the triangle. At this point, press both volume buttons at the same time.
You should get a menu, use the volume keys to navigate to "Wipe" and then there should be an option at the bottom/left of the screen for "okay" and select that.
TopDogg1 said:
thx for the responses,yes it says fastboot and just sits there
Click to expand...
Click to collapse
thx all,i got everything back working. the thing is,i called at&t yesterday and they have sent out a new phone.they didnt even suggest fastboot. thx again
TopDogg1 said:
thx all,i got everything back working. the thing is,i called at&t yesterday and they have sent out a new phone.they didnt even suggest fastboot. thx again
Click to expand...
Click to collapse
If your phone says "unlocked" they'll charge your bill 175 because that's user damage
Sent from my MB860 using XDA Premium App
I would have replied if I saw this earlier, but yes, other posters were right.
The solution to bootloops in 99.9% of cases is wipe data / factory reset. That should have fixed things up for you. But if you get a shiny new phone, that ain't bad either i reckon.
Thx for all the help!!!!
Sent from my MB860 using XDA App
Hello, so my atrix was perfect like 2 hours ago. I ad neutrinos rom gt+ on it for like 2 days days and everything was perfect. But ! well i was playing a bit with it and deleted some stuff in the android folder of my internal sd, it was only real racing 2 game files and some other stuff. I played some more with it and my screen started flashing strangely and doing weird stuff. I closed the screen, i opened back same thing. The phone shutted down itself. I tried rebooting and now im stuck at the red m logo with unlocked in the top left corner. i tried to access recovery by doing a battery pull and rebooting but i dont have access to the little menu. Anybody can help me fix this?
Silly question but are you holding down the volume down rocker button during boot? Do you get the prompt for fastboot, android recovery, etc ?
If it pops up scroll down using volume down to android recovery and hit the volume up to select it.
Should be able to fix it from there.
When i hold down volume down button there is absolutely no prompt pf any kind =\ i already installed some stuff with cwm and i had to go through there, but now i have nooothing =(
pyfviperx said:
When i hold down volume down button there is absolutely no prompt pf any kind =\ i already installed some stuff with cwm and i had to go through there, but now i have nooothing =(
Click to expand...
Click to collapse
Did you update to the latest firmware? If so it might be wise to see about reflashing that same firmware again with RSD. It's a pain in the arse and you might have to do it a few times to get it to work right, but it is possible. I had the latest build CM7 on my atrix and I reflashed to stock just to see if I could.
I'm not kidding though when I say it's a painful process, the phone might get stuck in a boot loop (where it goes to the M Dual Core logo and just reboots). If that happens you're still okay cause you can just keep reflashing the stock .sbf file till it takes (just don't downgrade).
Your call though.
Meh today its completely dead, i checked it today and all ihave is green led =(
Edit: Plugged it in wall charge instead of computer, back to M logo =(
Unlocked bootloader so best not to use RSD. Can you get fastboot? Reboot and hold volume up instead of down.
Sent from my MB860 using xda premium
Just tried, my battery is completely dead. So i pressed power and volume up then i putted battery in ( at this point i still didnt had any boot) and i plugged in my usb charger, nooothing... Just the red m logo and the nice little unlocked in the top left corner...
pyfviperx said:
Just tried, my battery is completely dead. So i pressed power and volume up then i putted battery in ( at this point i still didnt had any boot) and i plugged in my usb charger, nooothing... Just the red m logo and the nice little unlocked in the top left corner...
Click to expand...
Click to collapse
Find a friend with an Atrix and use their phone to charge your battery, or try going into an AT&T store and asking if you can charge it there on a display phone.
Im in canada =/ but one of my friend got an atrix, ill charge the battery with his phone BUT back when my battery was still charged i still couldnt get to fastboot/recovery power+up and power+down didnt worked neither. Is it hard bricked?
Il also ordered stuff to make a motorola factory cable, think i will be able to do anything with this?
Still seeking help guys! I loved my atrix please help me to recover it :/
pyfviperx said:
Still seeking help guys! I loved my atrix please help me to recover it :/
Click to expand...
Click to collapse
Well, if you can't get into either recovery, fastboot, or rsd mode you won't be able to fix it. Make sure you're pressing the volume down button as you boot the phone, and keep it held down until the options come up.
Sent from my MB860 using xda premium
Hi My boss has a droid x and it stopped booting. He already got his replacement but he did not back his info up to google so he lost everything. The phone is completely stock. He said that first it gave him the black screen with the yellow triangle and the android then it would not boot. I know the software is partially working because when I plugged it in to the charger the battery animation comes up. When I plugged it into the pc I tried different button combos because I do not know how to get into recovery mode. So I think when I hit vol up and power I got a screen that said bootloader and power low and cannot configure software or something like that. Oh the screen was black and the letters were white. I am not familiar with this phone or motorolla in general I have and lg and a Samsung and both have unlocked bootloaders. So is there a way to get his info off this phone? The only thing I can think of is to some how install CWM and then mount the internal sdcard but I don't know how to do that with a locked bootloader. So if anyone knows anything please let me know.
Thank you,
Charlie
The black screen with the yellow triangle just means your in recovery mode. If it still goes to that when you turn it on just press both volume buttons and it will give you options. There's an option to reboot and you can factory reset. But I don't know if you can get the data.
Also to get into recovery just press home and power and when you see the m for Motorola release power and keep home held.
Sent from my DROIDX using Tapatalk 2
i recently got a nexus 6p and just a couple days ago i encountered a problem. when i tried to boot my phone it would stay stuck on the google bootup icon. i went into the quickboot menu and when i opened recovery mode the dead android was really small, the no command text was very big but the worst thing is that it keeps flashing between that and a black screen and i am unable to hold the power button and click the volume up to access the recovery mode options. i dont know how this happened as i didnt root my device and don,t know how to. if someone could please help me itll save me a beating from my mum thinking a broke a week old $600 phone.
Hello i have recently tried to return my phone from cyanogenmod into the stock rom using this thread: "https://forum.xda-developers.com/moto-x-style/general/guide-return-to-stock-relock-bootloader-t3489110" and my phone got stuck in the process while making the command "fastboot flash bootloader bootloader.img". And now my device is stuck on boot loop showing the cyanogenmod loading screen.
Anyway now i found a way to get to stock but for that i need to get my device into fastboot. THE PROBLEM IS that my device can't get now into fastboot! i have tried using adb commands but the adb doesn't recognize the device. I have tried fastboot commands but again it doesn't recognize the device. I also tried button combinations, but it didn't work.
Until the incidence i have used to press the power button+ vol down keys to get into fastboot mode, but now it doesn't work. I suspect that it doesn't work since in order to get into fastboot with the button combination i need to first get the device turned off. But when i connect my device to the charger it shows the battery charging screen and the device is stuck on that screen even if it has disconnected from the charger, and it will keep on that screen until the battery has depleted. I have tried shutting it down using the power button but then my phone gets into a loop with the cyanogenmod loading screen, and even if i turn it off it restarts instead.
p.s I have used to think that my fastboot was deleted but on an other thread i have been told that as long as i see the cyanogenmod loading screen of the OS that means i have a boot-loader.
Please help!
I want to get into Fastboot on my Moto Pure.
Thanks a lot
Eden.
Power down 1st
Try volume down & power key together. That will get you into fastboot directly.
Oops just seen that, my bad, I wont respond anymore.
Sent from my Portable
PassatSport15 said:
Power down 1st
Try volume down & power key together. That will get you into fastboot directly.
Oops just seen that, my bad, I wont respond anymore.
Sent from my Portable
Click to expand...
Click to collapse
Haha, as said. can't power off.
Np thanks for responding!
Anyone got an idea?
u cant poweroff does that means your phone is continuously bootlooping or its just booting but takes a hell lotta time to boot up?
Sagar_1401 said:
u cant poweroff does that means your phone is continuously bootlooping or its just booting but takes a hell lotta time to boot up?
Click to expand...
Click to collapse
I think @edenah is saying it just gets stuck at the loading screen. If the battery discharges all the way and the device is plugged in, the battery symbol shows and after the charger is unplugged, the battery charging doesn't go away until the battery dies again or the power button is pressed (which leaves us right back to where we started)
edenah said:
Hello i have recently tried to return my phone from cyanogenmod into the stock rom using this thread: "https://forum.xda-developers.com/moto-x-style/general/guide-return-to-stock-relock-bootloader-t3489110" and my phone got stuck in the process while making the command "fastboot flash bootloader bootloader.img". And now my device is stuck on boot loop showing the cyanogenmod loading screen.
Anyway now i found a way to get to stock but for that i need to get my device into fastboot. THE PROBLEM IS that my device can't get now into fastboot! i have tried using adb commands but the adb doesn't recognize the device. I have tried fastboot commands but again it doesn't recognize the device. I also tried button combinations, but it didn't work.
Until the incidence i have used to press the power button+ vol down keys to get into fastboot mode, but now it doesn't work. I suspect that it doesn't work since in order to get into fastboot with the button combination i need to first get the device turned off. But when i connect my device to the charger it shows the battery charging screen and the device is stuck on that screen even if it has disconnected from the charger, and it will keep on that screen until the battery has depleted. I have tried shutting it down using the power button but then my phone gets into a loop with the cyanogenmod loading screen, and even if i turn it off it restarts instead.
Click to expand...
Click to collapse
Try this:
Hold power button for 10-20 sek, when screen will turn off hold only vol-(at bootloop screen).
You should flash stock without "oem" commands.
Find how to update bootloader​.
aybarrap1 said:
I think @edenah is saying it just gets stuck at the loading screen. If the battery discharges all the way and the device is plugged in, the battery symbol shows and after the charger is unplugged, the battery charging doesn't go away until the battery dies again or the power button is pressed (which leaves us right back to where we started)
Click to expand...
Click to collapse
Yes thats exactly what i mean.
dzidexx said:
Try this:
Hold power button for 10-20 sek, when screen will turn off hold only vol-(at bootloop screen).
You should flash stock without "oem" commands.
Find how to update bootloader​.
Click to expand...
Click to collapse
tried this, but the device still goes into the cyanogenmod loading screen.
its soft brick but can't be fixed (just thinking any method but no idea man)
get your phone to moto service centre and they can only fix it (or maybe not) caus this is worst case happening to you
if any pro dev read this thread he might be able to answer but badluck (nobody gives a ....)
btw when you connect your phone to pc does it shows unknown device or it just charge the phone?
Sagar_1401 said:
its soft brick but can't be fixed (just thinking any method but no idea man)
get your phone to moto service centre and they can only fix it (or maybe not) caus this is worst case happening to you
if any pro dev read this thread he might be able to answer but badluck (nobody gives a ....)
btw when you connect your phone to pc does it shows unknown device or it just charge the phone?
Click to expand...
Click to collapse
:/
It recognizes it as portable usb device.
And well. I have bought the device in the us but i live outside of the US. so its bit problematic to return it now. Some help could do the trick!
I found SP flash tool and i believe it would do the trick. But i need to get the scatter loading file of the moto pure, but i can't find it anywhere, maybe anyone got the idea how to get that?
edenah said:
:/
It recognizes it as portable usb device.
And well. I have bought the device in the us but i live outside of the US. so its bit problematic to return it now. Some help could do the trick!
I found SP flash tool and i believe it would do the trick. But i need to get the scatter loading file of the moto pure, but i can't find it anywhere, maybe anyone got the idea how to get that?
Click to expand...
Click to collapse
We haven't been able to get the QLoad files for most Moto devices, at least not for the last 2-3 years... Sorry.
Well i have found a way to get the device charged while the screen is off!
If i connect it to my computer while pressing the power button and the vol down button and keep pressing it, the device stays turned off!
Now i'm trying to play with it, to turn the bootloader. so far the classical power and vol combo doesn't work.
edenah said:
Well i have found a way to get the device charged while the screen is off!
If i connect it to my computer while pressing the power button and the vol down button and keep pressing it, the device stays turned off!
Now i'm trying to play with it, to turn the bootloader. so far the classical power and vol combo doesn't work.
Click to expand...
Click to collapse
I am stuck. No button combination works. I suspect that the device isn't really off but the display is just closed. As even to open up the device takes a reallly long press on the power button.
if it got interrupted while flashing bootloader, you're pretty much not going to be able to do anything.
motorola service center is likely the only place that can fix it.
sorry for your luck.
edenah said:
Haha, as said. can't power off.
Np thanks for responding!
Anyone got an idea?
Click to expand...
Click to collapse
ericpeacock79 said:
if it got interrupted while flashing bootloader, you're pretty much not going to be able to do anything.
motorola service center is likely the only place that can fix it.
sorry for your luck.
Click to expand...
Click to collapse
exactly that's what I'm saying but he needs to get his phone to USA as he specified..
only a specialist can help ya
Sagar_1401 said:
exactly that's what I'm saying but he needs to get his phone to USA as he specified..
only a specialist can help ya
Click to expand...
Click to collapse
i see :'(
Ok Thank your guys
I guess its a lost cause.
edenah said:
i see :'(
Ok Thank your guys
I guess its a lost cause.
Click to expand...
Click to collapse
Lost cause? No, probably not... Do you know anyone in the US you trust well enough to receive the phone from repair and ship it to you where ever you are? I believe that is all you need. The US service center cannot ship outside of North America (maybe US), but they can receive packages from anywhere. If you had a US contact that could receive the device and forward it on to you it might be worth it to get it fixed if it is still under warranty, if it isn't, then it might not be worth fixing. Lots of things to consider here.