Cant use recovery mode on nexus 6p - Nexus 6P Q&A, Help & Troubleshooting

i recently got a nexus 6p and just a couple days ago i encountered a problem. when i tried to boot my phone it would stay stuck on the google bootup icon. i went into the quickboot menu and when i opened recovery mode the dead android was really small, the no command text was very big but the worst thing is that it keeps flashing between that and a black screen and i am unable to hold the power button and click the volume up to access the recovery mode options. i dont know how this happened as i didnt root my device and don,t know how to. if someone could please help me itll save me a beating from my mum thinking a broke a week old $600 phone.

Related

Nexus does not go past boot screen

First of all, hi to all of you.
Me being a noob with the Nexus, something VERY messed up has just happened to me.
Let me explain from the beginning:
I received the nexus yesterday as a gift from a friend of mine who works at Google (yes, it is the one with the android waving a banner on the back of the phone)
Used it yesterday perfectly, even updated to 2.1.update perfectly fine.
Today, as the batter was dying out, I finally got home and started to charge it (the battery icon was white, with a red outline and a red slash across the battery icon)
Then, the Nexus stopped responding and turned off.
When I tried to turn it back on, it just stays on the boot screen and does nothing.
Now, I have tried the volume down + power button to get to the reset, chose "recovery" and it went right back to the frozen boot screen.
To my knowledge, it is not rooted (although I have read that the Nexus' that employees receive are rooted, I have no idea)
Now, I am stuck with a Nexus paperweight , it doesn't turn on and cant seem to get it out of the boot screen.
Any one here can lend a hand???
P.S. I hope I posted in the correct forum and want to thank anyone that can help ahead of time!
Update:
I did the volume down + trackball + power on thingy and I connected the Nexus to my laptop.
It comes out FASTBOOT USB in red, so it seems it is not totally bricked.
Found the USB drivers and...that's where I am stuck.
I know there is a way to recuperate the Nexus, but I have no idea how...any ideas?

help i9000 after flash, doing loop of at&t logo, can not enter download mode,

help i9000 after flash, doing loop of at&t logo, can not enter download mode,
when plugged in screen goes black.
!! if anyone can help please do not hesitate, mostly appreciated.
Try to hold the Down+Menu+Power combination while INSERTING the battery into the device.
i try that seem to have no response and when unplugged from usb it loop at&t logo
or plugged in usb screen goes black and no response seem from pressing buttons
I had a similar problem as most phones in Canada seem to have Download/Recovery mode disabled, and here is what worked for me.
Grab something like One Click Un Root (all models), and click one click un root (obviously phone has to be on and plugged into the computer).
This should automatically reboot you into Recovery Mode!
All you have to do is "wipe data/factory default" or something like that (should be the third option).
As it states, you will loose all your data, but at least you will have a functionning phone!
did it work?
Hi. I have similar problem. Can anybody give instruction what can I do?
I have this problem too. Please help somebody
Add me to the list. Bell Galaxy S, went to unlock my phone the screen went black. Now it will not boot into the OS, the galaxy S splash screen displays then nothing. The menu and back button light up, thats all. ****[email protected]@
I have not rooted or anything.
Of course my download mode does not work.. Going to try this one click root thing if I can find it.
NOT HAPPY
This is not working. Probably because the phone is not in USB debugging mode as I can't change it... Is there any other way to get the phone into recovery mode?
**** me
i had the same thing happen to me the other day with my bell galaxy s and my phone wont do the 3 button combo trick. i left my phone plugged in to a wall charger for a while until the back of the phone became a little warm. i pulled the battery and then left the power cord plugged in and put the battery back in. i held the volume down and enter button until the battery charging indicator showed up, then i also pressed and held the power button until the boot animation started (this is the blue moving swirl and music, not the galaxy s splash scree) and then i let go of the power button. it took a few attempts at this before it actually worked, but eventually it will go into download mode at which time you can open the odin app, then plug in the usb cable and flash your phone that way. it did seem to make a difference if the back of the phone (around the camera area) was warm. if i let go of the power button while the music was playing and the phone did not enter download mode i would keep all 3 buttons pressed until it shut down again, then i would only let go of the power button while the phone initiated the charging screen, then once the battery logo was displayed i would hold the 3 buttons again and would just keep doing this until it went into download mode. i have flashed it at least 5 times today and i have been able to do this each time.
i also had an issue where odin would not recognize my phone was plugged in and windows would show a message saying the usb device was not recognized. i left the phone plugged in and while in download mode i pressed the volume up, enter button and power button until the phone went blank and when the galaxy s logo showed up i let go of the power button and the phone would go into recovery mode and then the usb drivers would be installed. i would then do the 3 button combo for download mode and odin would work fine. it took several attempts but it does work. i hope this helps you guys
If I hold all three buttons the splash screen does not come on, it just keeps looping the Galaxy S logo until I let go of the power button....
xZeDgEx said:
If I hold all three buttons the splash screen does not come on, it just keeps looping the Galaxy S logo until I let go of the power button....
Click to expand...
Click to collapse
That's what mine did too, several times in a row and then it worked. For some reason it only works after the battery is charging for a bit and the back becomes warm. then it works at will
No luck. I am probably screwed getting it exchanged now too as I am passed the 14 days from Best Buy.
the on click thing doesn't work, if your phone is already bricked.
also it is not the phone's fault for not working, the phone was working properly before you tried the hacks.
whenever you do these kind of things you know you are entering into the "not supported" "not covered by warranty" zone.
in the worse case scenario, if you can no enter download mode to recover your phone, it'll be to take the phone back to bell and claim warranty on it, and prentent you don't know what happened to it.
xZeDgEx said:
Add me to the list. Bell Galaxy S, went to unlock my phone the screen went black. Now it will not boot into the OS, the galaxy S splash screen displays then nothing. The menu and back button light up, thats all. [email protected]@
I have not rooted or anything.
Of course my download mode does not work.. Going to try this one click root thing if I can find it.
NOT HAPPY
Click to expand...
Click to collapse
AllGamer said:
the on click thing doesn't work, if your phone is already bricked.
also it is not the phone's fault for not working, the phone was working properly before you tried the hacks.
whenever you do these kind of things you know you are entering into the "not supported" "not covered by warranty" zone.
in the worse case scenario, if you can no enter download mode to recover your phone, it'll be to take the phone back to bell and claim warranty on it, and prentent you don't know what happened to it.
Click to expand...
Click to collapse
Its my fault??
I did not hack my phone. Its not rooted, I did nothing to it.
By "unlock" I meant exactly that, unlock as in swiping the screen to unlock it.
The more I search the net the more posts I find of Galaxy S phones randomly bricking...
on the original message sounded more like you went to Unlock the phone, as in SIM unlock the phone using any of the tools available out there, and there has been already several people which had the same problem.
if you go back to Bell for an exchange, you better not use the word "unlock" rather use Swipe
as the message on the phone "swipe the screen to unlock"
there are no known issue about this causing the phone to brick.
if that is what happened to you, you should have started a new topic for people to help you, instead of hijacking the topic from the OP, as your issue is different from OP, the OP actually screwed up because he/she flashed the wrong ROM to the i9000
... anyways, Does it work if you reboot the phone?
I have rebooted the phone about 100 times. The phone crashed when I unlocked it to check a text I received. (not hacked). Has not booted up properly since. I have found many others with the same issue who have also not hacked/rooted/unlocked/ their phones.
Waiting on Best Buy to call me back. I am so pissed right now, I have been bragging to my friends and co-workers how awesome this phone is, one has already picked one up, I hope his doesn't brick too. Not recommending it to anyone anymore..
did you load a lot of MP3 to the phone?
can you boot into Recovery Mode?
in the recovery mode you can wipe the Cache and wipe the data
that should make your phone work normal again
it'll be best to open a topic to help you trouble shoot your interesting issue, as it's the first i've hear that you get a black screen after Swiping out of the lock screen
I can't get into recovery mode. I have tried every button combination I have found. I had about 2 GB of music on the phone. I also installed the Android SDK to try ADB, but since the phone is not in USB debugging mode it does not see it.
xZeDgEx said:
I can't get into recovery mode. I have tried every button combination I have found. I had about 2 GB of music on the phone. I also installed the Android SDK to try ADB, but since the phone is not in USB debugging mode it does not see it.
Click to expand...
Click to collapse
on the other topics relating to the 3 button not working.
have you tried the heating up method?
or the plugging the battery in, when all 3 buttons are pressed? (of course for this one you will need help from a friend, unless you are very skilled at keeping the 3 button on hold meanwhile able to slide in the battery in with out a 3rd hand)

i9500 boot loop

Hello,
I had been using my i9500 for quite a while now, with no issues.
rooted, Hassan rom , Philz Kernel, worked flawlessly until yesterday.
suddenly my phone started rebooting indefinitely, not entering recovery or download modes.
I tried mashing the buttons a little, and i got to the download mode "Warning" screen (unable to go any further) without holding my power button - meaning only by holding both home and volDown keys.
anyway, this lead me to believe my power button is malfunctioning, yet i can still normally press it (Clicking as usual, as if there is no physical damage) and I did not drop or damage my phone in any way.
all of the online threads are regarding phones stuck on boot animation, yet mine is flashing the "Samsung Galaxy S4 GT-I9500" white over black screen (before the boot animation) and doesnt reach boot animation.
i want to believe my data is still reachable as i have not made any backups lately, this is why I came here.
if anyone has encountered any similar issue, please shed some light as this is the first time i had been unable to solve a "boot loop".
thanks in advance!
(ps, phone is still stuck on the loop, i let it keep doing so overnight to let the battery die, plugged it back in to no avail)
rdordo23 said:
Hello,
I had been using my i9500 for quite a while now, with no issues.
rooted, Hassan rom , Philz Kernel, worked flawlessly until yesterday.
suddenly my phone started rebooting indefinitely, not entering recovery or download modes.
I tried mashing the buttons a little, and i got to the download mode "Warning" screen (unable to go any further) without holding my power button - meaning only by holding both home and volDown keys.
anyway, this lead me to believe my power button is malfunctioning, yet i can still normally press it (Clicking as usual, as if there is no physical damage) and I did not drop or damage my phone in any way.
all of the online threads are regarding phones stuck on boot animation, yet mine is flashing the "Samsung Galaxy S4 GT-I9500" white over black screen (before the boot animation) and doesnt reach boot animation.
i want to believe my data is still reachable as i have not made any backups lately, this is why I came here.
if anyone has encountered any similar issue, please shed some light as this is the first time i had been unable to solve a "boot loop".
thanks in advance!
(ps, phone is still stuck on the loop, i let it keep doing so overnight to let the battery die, plugged it back in to no avail)
Click to expand...
Click to collapse
Hi mate
I sounds a lot like a power button problem , symptoms are similar to other cases , even if power button clicks does not mean is working .... take it to a local service center a have it replace.
Data should be fine.
MAX 404 said:
Hi mate
I sounds a lot like a power button problem , symptoms are similar to other cases , even if power button clicks does not mean is working .... take it to a local service center a have it replace.
Data should be fine.
Click to expand...
Click to collapse
will do. ill update as soon as they return my phone
rdordo23 said:
will do. ill update as soon as they return my phone
Click to expand...
Click to collapse
Great mate.
Good luck
My GT-i9500 just started this same issue less than an hour ago.
I have taken the battery out and I am hoping this will help. Since I never turn the phone off the power button doesn't get used that much. At the most it might get used once a month.
Well I am not sure if this was the reason for it working but I put the battery back in and rocked the power button back and forth. Now its booted properly. Will keep and eye on it, just a pity it would give issues a few days before Christmas. Repair centers won't be open until early Jan.
killerbyte said:
My GT-i9500 just started this same issue less than an hour ago.
I have taken the battery out and I am hoping this will help. Since I never turn the phone off the power button doesn't get used that much. At the most it might get used once a month.
Well I am not sure if this was the reason for it working but I put the battery back in and rocked the power button back and forth. Now its booted properly. Will keep and eye on it, just a pity it would give issues a few days before Christmas. Repair centers won't be open until early Jan.
Click to expand...
Click to collapse
While waiting for the lab to open (sunday) i started flicking my phone a little more violently (upon the acceptable amount of strength), and now i made it boot (!!!).
the current status is the power button is not working, i am carefully navigating to titanium backup... hope i can get a Nand backup aswell, but that's just being greedy. thank god for Philz touch recovery (no power no love on recovery)
Hello mate...
I am using same I9500...i faced same problem wayback in august...phone ws starting indefinitely without even pressing power button. ..so i searched net..
No recovery mode ws accessible to me...couldn't flash....
So i went to Samsung care..
They told i will have to change my PBA meaning passive board assembly. .
Had no other options. .
Spent 9600 on my i9500.
... :/
Sent from my GT-I9500 using XDA Free mobile app

[Black Screen] S3 neo, READ and suggestions are welcome.

Hello everyone,
I have an S3 neo, it's 6 months old. About 2 months ago i started checking in this forums, and then i flashed cm12, and started adding custom roms to my phone. Everything was well, phone was working fine, and so on.
One morning i woke up and my phone went off, and when i turn it on, it's black screen. I restarted few times, took out memory card, and poof it worked. Was all good.
I left it like that and next morning it happened again. And since then i tried all the ways, like take out battery, hold power button 1 min then try to turn it on after few minutes, and so on. Nothing worked. Pulling out memmory card or sim card didn't work either. It's like this for almost 2 weeks i can't use the phone.
I cant get in download mode or custom recovery i i don't know why it won't react on that. It turns on each time like normally, led notifiaction works, the lights on home and back button works, only screen is black. I can unlock it, and such things but cant see anything.
I even succesfully did a factory reset over play store from pc, but that didn't help either..
Biggest problem is that its under warranty but since custom rom i can't take it to service unless i have money to pay... which i dont
I have NEVER DROPPED it, it was never in water, and so on. Doesn't have a scratch at all.
It even has sound, and everything. Just freaking black screen ....
So what i am asking is if anyone here knows how to remove custom rom and custom recovery over pc,is it possible, without the screen? Any way to do it so i can get warranty back ? All i need is a freaking stock rom and stock recovery and a binary reset i guess. Just freaking would need screen to work for 5 mins eh....
If anyone has any ideas please post them, thanks..
Crazeh said:
Hello everyone,
I have an S3 neo, it's 6 months old. About 2 months ago i started checking in this forums, and then i flashed cm12, and started adding custom roms to my phone. Everything was well, phone was working fine, and so on.
One morning i woke up and my phone went off, and when i turn it on, it's black screen. I restarted few times, took out memory card, and poof it worked. Was all good.
I left it like that and next morning it happened again. And since then i tried all the ways, like take out battery, hold power button 1 min then try to turn it on after few minutes, and so on. Nothing worked. Pulling out memmory card or sim card didn't work either. It's like this for almost 2 weeks i can't use the phone.
I cant get in download mode or custom recovery i i don't know why it won't react on that. It turns on each time like normally, led notifiaction works, the lights on home and back button works, only screen is black. I can unlock it, and such things but cant see anything.
I even succesfully did a factory reset over play store from pc, but that didn't help either..
Biggest problem is that its under warranty but since custom rom i can't take it to service unless i have money to pay... which i dont
I have NEVER DROPPED it, it was never in water, and so on. Doesn't have a scratch at all.
It even has sound, and everything. Just freaking black screen ....
So what i am asking is if anyone here knows how to remove custom rom and custom recovery over pc,is it possible, without the screen? Any way to do it so i can get warranty back ? All i need is a freaking stock rom and stock recovery and a binary reset i guess. Just freaking would need screen to work for 5 mins eh....
If anyone has any ideas please post them, thanks..
Click to expand...
Click to collapse
I think you can boot to download mode or revovery. The LED notifi and backlight buttons won't turn on if you boot to download mode or recovery.
Just try to boot to...
1. download mode. Just press and hold for 2-3 seconds power + home + volume down
2. then wait 3 seconds. After that press volume up.
3. Connect your phone to pc, open odin and check if a device is connected.
4. If a device was found by odin - flash a ROM (stock or something else) and hope that this will fix the black screen problem.
Good luck!!
Hi, thanks for ur reply but... My phone turns on when i click home + volume down + power button. I hear sound, blue led notification and so on.......
But when turned on, when i connect to usb odin recognizes it, says connected, and when i try to install the rom i it takes really long and on the end i get fail..*attached the screenshot of fail) I guess because its not in download mode. Any other suggestions how i could get in download mode more?
More suggestions please?thanks
Anyone has any ideas ?
So what all i tried is
Remove battery, hold power button for 1-2 mins, let phone for few mins and turn it on. didn't work
I tried with adb,but usb debugging not on so cmd cant find my device
Only thing left i guess if someone has idea how to get in download mode in some other way or some program that doesnt reguire download mode but can flash rom and etc.
@Crazeh
Take it back to the nearest service center and act the dumb ("I don't know what is wrong with it")
I have done that many times
They are prob gonna call me and tell me to pay for fix
No one has any idea what else should i try ?
try link2sd app form play store. it has the option to boot to download mode. I think titanium backup has the feature also.
My screen is black so i can't do anything on it.....
try to disable ambient screen. report if problem persist
How should i disable ambient screen ? While i can't see anything on phone cause of black screen ?thanks for reply Rox
Anyone?
Crazeh said:
Anyone?
Click to expand...
Click to collapse
ok so i think your problem isn't due to any rom but hardware problem
power off your phone remove the back , look on the left you see a little trap , open it , now you see connector it is the one of the screen try to see if you can disconnect and reconnect it
power on your phone and see if it work :fingers-crossed:
Where is that little trap?
btw if i do this will i loose my warranty completely ?
Crazeh said:
Hi, thanks for ur reply but... My phone turns on when i click home + volume down + power button. I hear sound, blue led notification and so on.......
But when turned on, when i connect to usb odin recognizes it, says connected, and when i try to install the rom i it takes really long and on the end i get fail..*attached the screenshot of fail) I guess because its not in download mode. Any other suggestions how i could get in download mode more?
More suggestions please?thanks
Click to expand...
Click to collapse
If Odin recognizes it, it means it's in Download mode. The device has different interaction with the host over USB when it's not in Download mode.
I don't see the screenshot of the failure. It may be that something got broken in your hardware, so the flashing fails. There's a known issue with the S3 called "Sudden death syndrome", I don't know if it applies also to the S3 Neo, where some of the memory of the ROM fails suddenly. If that is the case (I'm not saying it is, but it might be), there's no fix other than replacing the hardware.
Odin doesnt go over setup connection. cant post screenshot bc im new to the site. btw im sure the phone is on but recognized in odin...

Need help / advice

A couple weeks ago I grabbed my phone in the morning and unlocked it with the fingerprint scanner with no problem. I could swipe between screens but couldn't open any apps like messages or facebook or anything. It just wouldn't respond. The phone worked fine the night before.
So I held the power button and clicked on reboot, no problem. The phone starts rebooting like normal.
Then it would only boot as far as the HTC splash screen and go into a boot loop.
I tried getting into recovery by holding volume down & power down, it gets to the black HTC splash screen then boot loops again.
Volume up & power for download mode? boot loop.
I can get to boot loader by holding both volume buttons, but anything I choose just boot loops.
I am unlocked and S-off, was running OMJs latest rom and newest TWRP. I've been rooting every phone i've had since the EVO days, so i'm not new to this. I can't get fastboot or adb to recognize the device so I can't push/pull/sideload anything.
I figured F*** it I'll get the new U12 when that comes out and use my M9 till then. Then i find out Sprint isnt getting the U12...
So has anyone had this happen to their M10? Was it fixable, or is my M10 totally dead? I did some searching and I found one person who said he just let the battery drain dead and recharged it to full, by some sorcery that's all he had to do and it worked. Other people just moved on to other phones. As soon as I plug mine in it tries to turn itself on and just bootloops... for hours. I let it sit over night just bootlooping in hopes that the magical rooted phone gnomes would come fix it, to no avail.
Since Sprint apparently doesn't even sell HTC phones anymore, I cant even get a U11.
Thoughts on what I should do? Advice on the M10 situation? Got a U11 in decent shape you wanna sell?
Thanks for reading. :good:

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