how to get data off the phone if it is not booting - Droid X General

Hi My boss has a droid x and it stopped booting. He already got his replacement but he did not back his info up to google so he lost everything. The phone is completely stock. He said that first it gave him the black screen with the yellow triangle and the android then it would not boot. I know the software is partially working because when I plugged it in to the charger the battery animation comes up. When I plugged it into the pc I tried different button combos because I do not know how to get into recovery mode. So I think when I hit vol up and power I got a screen that said bootloader and power low and cannot configure software or something like that. Oh the screen was black and the letters were white. I am not familiar with this phone or motorolla in general I have and lg and a Samsung and both have unlocked bootloaders. So is there a way to get his info off this phone? The only thing I can think of is to some how install CWM and then mount the internal sdcard but I don't know how to do that with a locked bootloader. So if anyone knows anything please let me know.
Thank you,
Charlie

The black screen with the yellow triangle just means your in recovery mode. If it still goes to that when you turn it on just press both volume buttons and it will give you options. There's an option to reboot and you can factory reset. But I don't know if you can get the data.
Also to get into recovery just press home and power and when you see the m for Motorola release power and keep home held.
Sent from my DROIDX using Tapatalk 2

Related

Mytouch keeps going back to fastboot screen

Hello, I recently got a mytouch3g from my friend and it is stuck on the screen with the 3 androids at the bottom. I think this screen comes up when pressing vol down and power. Well, I tried to reload the factory firmware using the sappimg.nbh file, and it said OK for all the steps, but it just keeps going back to the white screen with the 3 androids. Any help please?
atlzonlyplayer said:
Hello, I recently got a mytouch3g from my friend and it is stuck on the screen with the 3 androids at the bottom. I think this screen comes up when pressing vol down and power. Well, I tried to reload the factory firmware using the sappimg.nbh file, and it said OK for all the steps, but it just keeps going back to the white screen with the 3 androids. Any help please?
Click to expand...
Click to collapse
This might sound like a stupid suggestion, but have you checked if your volume down button is stuck? If so, every time you press the power button, its going to take you to the fastboot screen.
Lmao. Thanks. I did check that, but it is not stuck. The problem is I dont even know if someone tried to root it or not. It just keeps going back to that screen.
If its rooted, more than likely it will have a recovery image such as CM-Recovery 1.4 or RA_recovery 1.5.2, etc. Try powering down, then press home + power button for a couple seconds and release.
Thanks for the reply. I tried what you said but it goes back to the same white screen with 3 green androids at the bottom. I dont even want this rooted. Just back to normal.

help i9000 after flash, doing loop of at&t logo, can not enter download mode,

help i9000 after flash, doing loop of at&t logo, can not enter download mode,
when plugged in screen goes black.
!! if anyone can help please do not hesitate, mostly appreciated.
Try to hold the Down+Menu+Power combination while INSERTING the battery into the device.
i try that seem to have no response and when unplugged from usb it loop at&t logo
or plugged in usb screen goes black and no response seem from pressing buttons
I had a similar problem as most phones in Canada seem to have Download/Recovery mode disabled, and here is what worked for me.
Grab something like One Click Un Root (all models), and click one click un root (obviously phone has to be on and plugged into the computer).
This should automatically reboot you into Recovery Mode!
All you have to do is "wipe data/factory default" or something like that (should be the third option).
As it states, you will loose all your data, but at least you will have a functionning phone!
did it work?
Hi. I have similar problem. Can anybody give instruction what can I do?
I have this problem too. Please help somebody
Add me to the list. Bell Galaxy S, went to unlock my phone the screen went black. Now it will not boot into the OS, the galaxy S splash screen displays then nothing. The menu and back button light up, thats all. ****[email protected]@
I have not rooted or anything.
Of course my download mode does not work.. Going to try this one click root thing if I can find it.
NOT HAPPY
This is not working. Probably because the phone is not in USB debugging mode as I can't change it... Is there any other way to get the phone into recovery mode?
**** me
i had the same thing happen to me the other day with my bell galaxy s and my phone wont do the 3 button combo trick. i left my phone plugged in to a wall charger for a while until the back of the phone became a little warm. i pulled the battery and then left the power cord plugged in and put the battery back in. i held the volume down and enter button until the battery charging indicator showed up, then i also pressed and held the power button until the boot animation started (this is the blue moving swirl and music, not the galaxy s splash scree) and then i let go of the power button. it took a few attempts at this before it actually worked, but eventually it will go into download mode at which time you can open the odin app, then plug in the usb cable and flash your phone that way. it did seem to make a difference if the back of the phone (around the camera area) was warm. if i let go of the power button while the music was playing and the phone did not enter download mode i would keep all 3 buttons pressed until it shut down again, then i would only let go of the power button while the phone initiated the charging screen, then once the battery logo was displayed i would hold the 3 buttons again and would just keep doing this until it went into download mode. i have flashed it at least 5 times today and i have been able to do this each time.
i also had an issue where odin would not recognize my phone was plugged in and windows would show a message saying the usb device was not recognized. i left the phone plugged in and while in download mode i pressed the volume up, enter button and power button until the phone went blank and when the galaxy s logo showed up i let go of the power button and the phone would go into recovery mode and then the usb drivers would be installed. i would then do the 3 button combo for download mode and odin would work fine. it took several attempts but it does work. i hope this helps you guys
If I hold all three buttons the splash screen does not come on, it just keeps looping the Galaxy S logo until I let go of the power button....
xZeDgEx said:
If I hold all three buttons the splash screen does not come on, it just keeps looping the Galaxy S logo until I let go of the power button....
Click to expand...
Click to collapse
That's what mine did too, several times in a row and then it worked. For some reason it only works after the battery is charging for a bit and the back becomes warm. then it works at will
No luck. I am probably screwed getting it exchanged now too as I am passed the 14 days from Best Buy.
the on click thing doesn't work, if your phone is already bricked.
also it is not the phone's fault for not working, the phone was working properly before you tried the hacks.
whenever you do these kind of things you know you are entering into the "not supported" "not covered by warranty" zone.
in the worse case scenario, if you can no enter download mode to recover your phone, it'll be to take the phone back to bell and claim warranty on it, and prentent you don't know what happened to it.
xZeDgEx said:
Add me to the list. Bell Galaxy S, went to unlock my phone the screen went black. Now it will not boot into the OS, the galaxy S splash screen displays then nothing. The menu and back button light up, thats all. [email protected]@
I have not rooted or anything.
Of course my download mode does not work.. Going to try this one click root thing if I can find it.
NOT HAPPY
Click to expand...
Click to collapse
AllGamer said:
the on click thing doesn't work, if your phone is already bricked.
also it is not the phone's fault for not working, the phone was working properly before you tried the hacks.
whenever you do these kind of things you know you are entering into the "not supported" "not covered by warranty" zone.
in the worse case scenario, if you can no enter download mode to recover your phone, it'll be to take the phone back to bell and claim warranty on it, and prentent you don't know what happened to it.
Click to expand...
Click to collapse
Its my fault??
I did not hack my phone. Its not rooted, I did nothing to it.
By "unlock" I meant exactly that, unlock as in swiping the screen to unlock it.
The more I search the net the more posts I find of Galaxy S phones randomly bricking...
on the original message sounded more like you went to Unlock the phone, as in SIM unlock the phone using any of the tools available out there, and there has been already several people which had the same problem.
if you go back to Bell for an exchange, you better not use the word "unlock" rather use Swipe
as the message on the phone "swipe the screen to unlock"
there are no known issue about this causing the phone to brick.
if that is what happened to you, you should have started a new topic for people to help you, instead of hijacking the topic from the OP, as your issue is different from OP, the OP actually screwed up because he/she flashed the wrong ROM to the i9000
... anyways, Does it work if you reboot the phone?
I have rebooted the phone about 100 times. The phone crashed when I unlocked it to check a text I received. (not hacked). Has not booted up properly since. I have found many others with the same issue who have also not hacked/rooted/unlocked/ their phones.
Waiting on Best Buy to call me back. I am so pissed right now, I have been bragging to my friends and co-workers how awesome this phone is, one has already picked one up, I hope his doesn't brick too. Not recommending it to anyone anymore..
did you load a lot of MP3 to the phone?
can you boot into Recovery Mode?
in the recovery mode you can wipe the Cache and wipe the data
that should make your phone work normal again
it'll be best to open a topic to help you trouble shoot your interesting issue, as it's the first i've hear that you get a black screen after Swiping out of the lock screen
I can't get into recovery mode. I have tried every button combination I have found. I had about 2 GB of music on the phone. I also installed the Android SDK to try ADB, but since the phone is not in USB debugging mode it does not see it.
xZeDgEx said:
I can't get into recovery mode. I have tried every button combination I have found. I had about 2 GB of music on the phone. I also installed the Android SDK to try ADB, but since the phone is not in USB debugging mode it does not see it.
Click to expand...
Click to collapse
on the other topics relating to the 3 button not working.
have you tried the heating up method?
or the plugging the battery in, when all 3 buttons are pressed? (of course for this one you will need help from a friend, unless you are very skilled at keeping the 3 button on hold meanwhile able to slide in the battery in with out a 3rd hand)

[Q] Most Complicated Brick thus far. A cry for help..

I know I have Few or no posts at all... but I am quite experienced with Android OS... I wish i could have contributed more to this forum before asking for help on such an INTRICATE problem.. Anyways
The rundown is this, in the sequence in which the things occured... Today i set my phone down, (Droid X, Rooted, Running Apex 1.4.1) and it was working perfectly fine. I then pick it up, absolutely nothing had been done to it between me setting it down and picking it up, and the hard buttons (Menu, Home, Back, Search, Volume Rockers, Camera Button) all not working, only the lock button on top. So, I think like I always do, Battery pull time. I preform a pull, and turn the phone back on, then it's stuck on "M", just stays there. I pull again, stuck again, nothing, one more time and it goes to stock recovery mode just the Android and Exclamation triangle, (I have clockworkmod installed) but of course, no hardbuttons are working so it's false hope. I press buttons over and over out of frustration and I bring up the menu, but that's all i can do, and i have to hold the Volume rocker down, and search to even do that, but besides that i can do nothing more. So I'm stuck at what I see as a dead end, can't move through recovery because buttons aren't working for whatever reason, so i can't flash SBF, or stock reset... So I'm asking for help, please.
wunsung said:
I know I have Few or no posts at all... but I am quite experienced with Android OS... I wish i could have contributed more to this forum before asking for help on such an INTRICATE problem.. Anyways
The rundown is this, in the sequence in which the things occured... Today i set my phone down, (Droid X, Rooted, Running Apex 1.4.1) and it was working perfectly fine. I then pick it up, absolutely nothing had been done to it between me setting it down and picking it up, and the hard buttons (Menu, Home, Back, Search, Volume Rockers, Camera Button) all not working, only the lock button on top. So, I think like I always do, Battery pull time. I preform a pull, and turn the phone back on, then it's stuck on "M", just stays there. I pull again, stuck again, nothing, one more time and it goes to stock recovery mode just the Android and Exclamation triangle, (I have clockworkmod installed) but of course, no hardbuttons are working so it's false hope. I press buttons over and over out of frustration and I bring up the menu, but that's all i can do, and i have to hold the Volume rocker down, and search to even do that, but besides that i can do nothing more. So I'm stuck at what I see as a dead end, can't move through recovery because buttons aren't working for whatever reason, so i can't flash SBF, or stock reset... So I'm asking for help, please.
Click to expand...
Click to collapse
have you tried getting it into bootloader mode?
hold vol - + camera + search while powering the device on
if you can get into bootloader mode than you can flash an sbf file
If you tried everything you can think of and still can't get it to do anything take it back to verizon. If you can't get it to work I doubt most of the employees at verizon would be able to get it to work either
Did you try a long battery pull. 30 seconds or more?
Sent from my Droid
Pull the battery and then.plug the phone into.the wall charger. Then put the battery back in, and when the phone boots up it should boot to clockwork
Sent from my DROIDX using XDA App
Did this work?

Stuck at red M

Hello, so my atrix was perfect like 2 hours ago. I ad neutrinos rom gt+ on it for like 2 days days and everything was perfect. But ! well i was playing a bit with it and deleted some stuff in the android folder of my internal sd, it was only real racing 2 game files and some other stuff. I played some more with it and my screen started flashing strangely and doing weird stuff. I closed the screen, i opened back same thing. The phone shutted down itself. I tried rebooting and now im stuck at the red m logo with unlocked in the top left corner. i tried to access recovery by doing a battery pull and rebooting but i dont have access to the little menu. Anybody can help me fix this?
Silly question but are you holding down the volume down rocker button during boot? Do you get the prompt for fastboot, android recovery, etc ?
If it pops up scroll down using volume down to android recovery and hit the volume up to select it.
Should be able to fix it from there.
When i hold down volume down button there is absolutely no prompt pf any kind =\ i already installed some stuff with cwm and i had to go through there, but now i have nooothing =(
pyfviperx said:
When i hold down volume down button there is absolutely no prompt pf any kind =\ i already installed some stuff with cwm and i had to go through there, but now i have nooothing =(
Click to expand...
Click to collapse
Did you update to the latest firmware? If so it might be wise to see about reflashing that same firmware again with RSD. It's a pain in the arse and you might have to do it a few times to get it to work right, but it is possible. I had the latest build CM7 on my atrix and I reflashed to stock just to see if I could.
I'm not kidding though when I say it's a painful process, the phone might get stuck in a boot loop (where it goes to the M Dual Core logo and just reboots). If that happens you're still okay cause you can just keep reflashing the stock .sbf file till it takes (just don't downgrade).
Your call though.
Meh today its completely dead, i checked it today and all ihave is green led =(
Edit: Plugged it in wall charge instead of computer, back to M logo =(
Unlocked bootloader so best not to use RSD. Can you get fastboot? Reboot and hold volume up instead of down.
Sent from my MB860 using xda premium
Just tried, my battery is completely dead. So i pressed power and volume up then i putted battery in ( at this point i still didnt had any boot) and i plugged in my usb charger, nooothing... Just the red m logo and the nice little unlocked in the top left corner...
pyfviperx said:
Just tried, my battery is completely dead. So i pressed power and volume up then i putted battery in ( at this point i still didnt had any boot) and i plugged in my usb charger, nooothing... Just the red m logo and the nice little unlocked in the top left corner...
Click to expand...
Click to collapse
Find a friend with an Atrix and use their phone to charge your battery, or try going into an AT&T store and asking if you can charge it there on a display phone.
Im in canada =/ but one of my friend got an atrix, ill charge the battery with his phone BUT back when my battery was still charged i still couldnt get to fastboot/recovery power+up and power+down didnt worked neither. Is it hard bricked?
Il also ordered stuff to make a motorola factory cable, think i will be able to do anything with this?
Still seeking help guys! I loved my atrix please help me to recover it :/
pyfviperx said:
Still seeking help guys! I loved my atrix please help me to recover it :/
Click to expand...
Click to collapse
Well, if you can't get into either recovery, fastboot, or rsd mode you won't be able to fix it. Make sure you're pressing the volume down button as you boot the phone, and keep it held down until the options come up.
Sent from my MB860 using xda premium

Samsung S4 stuck on first logo screen

I only use my S4 to listen to Spotify and Podcast, no other apps are present. I use it until I the replacement Headphone thingy comes for my Nexus 5x.
It's my old phone and it worked great until yesterday when my screen went completely pink and then my phone restarted. Now it's stuck on the first logo screen.
Not the Samsung animated logo screen, but the very first completely white text Samsung Galaxy S4 logo, I can't post pictures.
I am using a Cyanogenmod Rom because of the memory leak bug on stock rom.
I can't boot to recovery because it just boots for few seconds, then shuts off, vibrates 2 times and goes back into the boot screen where it's stuck.
The vibration thing happens everytime I try to boot the phone. The logo comes up, it shuts down, vibrates twice and then it gets stuck on the logo indefinitely.
I can boot to Download Mode and I can't boot to Safe Mode.
Any ideas what I could do? I really want to listen to stuff again.
Could be a power button issue. Open the phone, clean the power button contacts with a bit of pure alcohol, quickly press and release the power button several times in a row using a bit more pressure than usual, reassemble the phone, and see if it works.
audit13 said:
Could be a power button issue. Open the phone, clean the power button contacts with a bit of pure alcohol, quickly press and release the power button several times in a row using a bit more pressure than usual, reassemble the phone, and see if it works.
Click to expand...
Click to collapse
It's still stuck the same way.
When I got to the Recovery Screen once, the screen turned yellow and phone restarted.
The power button may need to be replaced. Do you have a multimeter to test the connections?
@audit13: I've got a feeling the power button isn't his issue. On a properly working S4 the screen wouldn't flash a particular color before rebooting. Given that this happened to him suddenly, I think he has an issue with the SoC itself.
audit13 said:
The power button may need to be replaced. Do you have a multimeter to test the connections?
Click to expand...
Click to collapse
I have a almost dead S4 i9515 model here, it stopped working.
Here at home I plugged it in and it vibrated continue and nothing more.
Tried a couple of times to go to recovery (unrooted, so the standard recovery) and one time I got a Samsung logo with something blue in the top left side of the screen and nothing else.
Cleaned the power button and started the phone and got the Samsung boot logo, but it got stuck in the logo loop.
How can I check the power button with a multimeter? Is there a trick to get to the connectors?
You need to remove the back frame to access the power button connectors. There should be there of them. Without the power button pressed, touch the probe across the outer two and see if there is any current being passed.
https://m.youtube.com/watch?v=2l_6fwzuIwA
Will try it this weekend, if it is the button I will just take it out, and try it that way till I get a new button.
Thanks for the tip!
Well, the button was not the problem, see next post
While starting it won't pass the Samsung logo boot,
while starting via recovery (power, home vol-up) I still won't pass the Samsung logo screen, but now with the message in the top left screen 'Recovery Booting...'
It's dead I believe, the power button is okay, but after a few difficult boots, it wouldn't pass the Samsung logo.
But now it doesn't respond at all anymore.
Is there a way to access this phone?
Via adb or Odin? I don't think so, if the phone doesn't startup I can't do anything...?
It is bye S4 I guess...
I am blocked here too with a GT-I9506, and can't fin anything, so yeah, i guess it's dead, mine too
Time for something new...
Anyone managed to revive his I9506? I have similar problem, if you can guys look into it and tell me that you have tried this already:
https://forum.xda-developers.com/galaxy-s4/help/i9506-stuck-gt-i9506-logo-recovery-t3659795
Can't help you there ?
But I am looking for a new motherboard...
HaroldNL said:
Can't help you there
But I am looking for a new motherboard...
Click to expand...
Click to collapse
I think it will be the best way. It's third day of flashing stock firmware from 4.3 to 5.0.1 NEE an TPL. There ware two times that phone actually booted to recovery and green android appeared. But then phone rebooted and still can't get up.

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