Database Users

Broken HD2

Is anyone else's volume UP button strangely stopped working. Had the phone less than 24 hours and already it doesn't work. it still clicks in but nothing. Volume down works fine.
Also gutted to send it back I have to wait for it to come back in stock to recieve a replacement unit.

bob2k4 said:
Is anyone else's volume UP button strangely stopped working. Had the phone less than 24 hours and already it doesn't work. it still clicks in but nothing. Volume down works fine.
Also gutted to send it back I have to wait for it to come back in stock to recieve a replacement unit.
Click to expand...
Click to collapse
I've seen another thread with someone talking about the same issue...

here you go:
http://forum.xda-developers.com/showthread.php?t=583399

Once more: http://forum.xda-developers.com/showthread.php?t=583554
Maybe there is a production fault?

It would be every untypical for HTC to launch a device of which the first builts do not have hardware issues.
Was the same with my TP.
Hardware keyboard, black paint coming off the housing, plastic cover coming off the hardware keys below the screen, ... .
Had to send it in for replacement three times, before I got finally one of the more mature builts, which had (and still has) no problems.
As I want to get the HD2 latest for Christmas, I guess I will still get one of the early builts, and have to go through the return procedure at least once or twice.

Is quite bad that this happens. Products shouldn't have to go through several return procedures because of faults.
They should just get it right first time. How many times do they produce prototypes and test models. It's quite annoying how these things crop up. Can't be hard to catch when manufacturing the phones.

Ok, I really don't have any clue about the differences between sim free and sold by a network, but could this have something to do with why it took/is taking so long for the networks to launch the phone ?
As I understand, they also do their own tests ?

Yeah basically networks like to do tonnes of software tests on the devices to make sure that everything is working properly before they release the phone themselves. Makes sense to do it that way instead of blind releasing a phone, not knowing how long they need to test it for however, is baffling. I don't know how they can't put a date on when it'll be done.

timewyrm said:
Ok, I really don't have any clue about the differences between sim free and sold by a network, but could this have something to do with why it took/is taking so long for the networks to launch the phone ?
As I understand, they also do their own tests ?
Click to expand...
Click to collapse
Networks will also bastardise the ROM/firmware to include there own logos, apps, shortcuts etc - they will even remove certain features.
Orange are a nightmare for that...and firmware releases are few and far between...

Nit3m4re said:
Yeah basically networks like to do tonnes of software tests on the devices to make sure that everything is working properly before they release the phone themselves. Makes sense to do it that way instead of blind releasing a phone, not knowing how long they need to test it for however, is baffling. I don't know how they can't put a date on when it'll be done.
Click to expand...
Click to collapse
So, does that mean less chance of ending up with a faulty phone ( I know that they probably only try a few phones in each batch) ?

bigsro said:
Networks will also bastardise the ROM/firmware to include there own logos, apps, shortcuts etc - they will even remove certain features.
Orange are a nightmare for that...and firmware releases are few and far between...
Click to expand...
Click to collapse
Well, I guess I'll find out tomorrow.

Yep mine had exactly the same problem. I sent it back and should hopefully have a new one on Monday.

Broken Up button Volume
Has anyone resolved the broken up button issue? I'm hoping that it can be fixed without having to exchange it because I bought mine overseas.

I sent mine back and they are replacing it. I probably could've fixed it myself but when you pay £500 for a new phone you expect it to be working properly.

hi,
today the same happend to me, after one week of use the up button died, for absolutly no reason. i used the buton mayby 10 times thats it.

I bought my HD2 a couple of weeks ago from my local shop and noticed straight away that the photos all had a big pink spot in the middle. The manager said he'd replace it as soon as he had stock back in (been very good).
I got a phone call this week to say replacement HD2 was waiting for me so I collected it yesterday and this one's camera works - yay... except it's volume up button doesn't work
So, time to replace it again whenever the next stock is in and I'm betting the 3rd phone will have a dodgy camera again, lol

[Q] Suddenly won't boot, help

I have a Galaxy S as shipped by Bell Canada. It doesn't have the 3 button download mode so I'm staying away from 3rd party roms for now.
It is unlocked and rooted. All has been well until today. I had it off for a while to use the SIM in another phone. When I turned it back on it asked for the SIM unlock code. I Dismissed that and checked the phone, all seemed well other than no SIM activation. I turned it off and removed the SIM and now it won't boot. I get the usual logo, the song, and for a long time the S logo. If I wait long enough it then appears to be off. If I press the back or menu key they will light up but that's it. I can't do anything else other than pull the battery.
I tried the hard reset with holding volume down and tap the power button. That only turns it back on with the same problem. The actual SIM is fine and working in another phone.
Is there anything I can do? If I could hard reset it I'd take it back to the store but I hesitate for now while it still contains my data.

this is a problem i have just posted about a couple of mins ago
but i can get it recovery mode and fatory reset with the vol up, home and power
then it will boot but obviously i have to then reset everything from scratch which is really annoying so anyone got any idea re this

lucky for you that you can get into recovery. Right now I'd be happy with a hard reset, it doesn't take long to rebuild the setup. I'd like to know who decided to remove the recovery mode, that's evil and keeps me from simply resetting the device.

its all the apps re downloading and installing them and resetting up accounts and swype and all that lot need a fix asap
do you know what version of andoid you are running

yes but at least you can get a working phone again, I can't without being able to get into any boot menus. Honestly it only takes 30 minutes to setup again from scratch. I'm on 2.1 and what I find at least on my HTC when it had 2.1 is that I setup the google account, let it sync contacts etc, then from Market Downloads I'll see listed all my apps that were previously installed. As long as I don't leave that screen I can install each app one after the other. Or a proper backup....
Any other magic key combos to reset this thing???

did you try hooking up to kies?

Yes but that does nothing since it never fully boots.

3rdcoast said:
I have a Galaxy S as shipped by Bell Canada. It doesn't have the 3 button download mode so I'm staying away from 3rd party roms for now.
It is unlocked and rooted. All has been well until today. I had it off for a while to use the SIM in another phone. When I turned it back on it asked for the SIM unlock code. I Dismissed that and checked the phone, all seemed well other than no SIM activation. I turned it off and removed the SIM and now it won't boot. I get the usual logo, the song, and for a long time the S logo. If I wait long enough it then appears to be off. If I press the back or menu key they will light up but that's it. I can't do anything else other than pull the battery.
I tried the hard reset with holding volume down and tap the power button. That only turns it back on with the same problem. The actual SIM is fine and working in another phone.
Is there anything I can do? If I could hard reset it I'd take it back to the store but I hesitate for now while it still contains my data.
Click to expand...
Click to collapse
Same thing happened to my phone, but a factory reset did nothing. The internal SD card gave out. Phone is now sent away for 3 - 6 weeks awaiting repair.

my phone did this to me today too, I was just about to post about this when I saw this thread.
So its an SD Card problem? theres no hope of getting it fixed without sending it in?

Yes I think it is the internal card meaning there isn't anything good enough to reset to. I walked the phone over to the store and I'll have to wait for new stock next week. Actually I'm lucky they will exchange it since I bought it outright which apparently is "against policy" even though they list a no contract full price. We'll see how it goes next week but overall I despise the telco industry in this country.

3rdcoast said:
Yes I think it is the internal card meaning there isn't anything good enough to reset to. I walked the phone over to the store and I'll have to wait for new stock next week. Actually I'm lucky they will exchange it since I bought it outright which apparently is "against policy" even though they list a no contract full price. We'll see how it goes next week but overall I despise the telco industry in this country.
Click to expand...
Click to collapse
i went to best buy today to try and exchange it, and apparently they only have a 14 day exchange policy with phones despite it saying 30 day on the receipt, anyhow i phoned samsung and they said i have to go through bell, even though im using the phone on telus, so that should be interesting.

So all the people that are having this problem have the Bell model?
Today i got mine off eBay, as soon a i turned it on, i get exactly the same thing.
It wont load into Android, i see that galaxy S logo and then black screen.
If i go into recovery i see "cant mount SD Card".
The more is search this forum the more i see that all the people with this problem are owners of the Bell i9000M model.
I seriously think they have some defect with the manufacturing line of the phone.
Have you guys installed any firmware on your phone before this happened?
mine is like that out of the box.

Mine is the same Bell model. There seems to be some issues with them which makes the lack of download mode even more dangerous. Right now it doesn't feel like the warranty is going to cover us for problems not our fault. I hope they replace it next week but if it still lacks download mode I'll remain nervous.

Seems like everyone is with the Bell model but my questions is:
Have you guys installed another firmware than the factory one which caused this to happen?
Are you running Stock?
We need to try and narrow this down as i am seeing too many posts about this issue, and they are with the Bell model.

clubtech said:
Seems like everyone is with the Bell model but my questions is:
Have you guys installed another firmware than the factory one which caused this to happen?
Are you running Stock?
We need to try and narrow this down as i am seeing too many posts about this issue, and they are with the Bell model.
Click to expand...
Click to collapse
i put new firmware on it last week, can't remember what it was but it was upgraded through kies so it's one samsung pushed to me, not a froyo unstable one.

bigc_13 said:
i put new firmware on it last week, can't remember what it was but it was upgraded through kies so it's one samsung pushed to me, not a froyo unstable one.
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Click to collapse
Thanks. if it was pushed to you via Kies i assume you were running stock JH2.
So it just stopped booting out of the blue?
To the OP: have you install any firmware on your device before this happened?

clubtech said:
Seems like everyone is with the Bell model but my questions is:
Have you guys installed another firmware than the factory one which caused this to happen?
Are you running Stock?
We need to try and narrow this down as i am seeing too many posts about this issue, and they are with the Bell model.
Click to expand...
Click to collapse
I haven't flashed any 3rd party roms. I did do the official update via Keis which even at the store today they reminded me that I should do the update.. That update seemed to go well and has been working for over a week until I turned it off for an hour. It still isn't clear if the disabled 3 button mode is hardware or software related but we all seem to have that in common too. So before they dismiss the whole thing and we get hosed over technicalities such as unlocking it should be clear that there are clear defects in these phones as far as I can tell.
I want to be comfortable that I'm not left out of hundred of dollars just because I choose to buy it outright and not be tied to contracts. Samsung has to play nicely because it is their phone. Bell has to play nicely because they are bringing them in and distributing to retail. What carrier I use should be irrelevant because the problems are not related to usage.
FYI, the clerks went off for conference to decide if I somehow got the phone against policy. Either they trust my story or I got mine moments before they got the memo about not selling outright.

clubtech said:
Thanks. if it was pushed to you via Kies i assume you were running stock JH2.
So it just stopped booting out of the blue?
To the OP: have you install any firmware on your device before this happened?
Click to expand...
Click to collapse
Same here, stock JH2 from Kies. Not rooted. Boots to Galaxy S logo, then black screen. Mine is sent in for repair... Almost two weeks now.
Seeing more and more of this being posted. There is obviously some issues with this phone.

clubtech said:
Thanks. if it was pushed to you via Kies i assume you were running stock JH2.
So it just stopped booting out of the blue?
To the OP: have you install any firmware on your device before this happened?
Click to expand...
Click to collapse
Our posts crossed..
Yes I believe mine had the JH2, the official keis offered firmware. I was looking forward to the biggie update at the end of the month so wasn't about to risk bricking before then. Irony stepped in anyway.
I'm a bit nervous until I get a new one. At that point if the 3 button mode still doesn't work I'll remain nervous that I'll get another potential brick.
edit-> yes, I simply shut it down for an hour or two to use the SIM in another phone to test that phone. At next boot it died. I knew something was wrong when the logo stayed up for much longer.

I have the 3 buttons enabled so it is not related to the 3buttons being disabled, however when i boot into recovery it clearly displays an error that it can not find the internal SD.
There is definitely something wrong with the Bell Galaxy S corrupting itself.
I bought mine from an eBay seller, he is saying the phone booted fine when he shipped it but when i opened the box today i only got this black screen after logo.
Gladly the seller will take it back.
Maybe this is why there are shortages everywhere in Canada. I hope the caught this up and are fixing it with the new batch.

[Q] Phone problem

So I have a bell vibrant, however because of reasons not important here I got out of my 3 year contract with bell and I still have the phone. So I sign up with rogers, unlock the phone with a samsung app from the market, enter the APN settings and away I go. All is well for a few days. I try to use it and see it is frozen, i remove the battery and reboot. But it won't. Just says samsung and turns off. So I read and read here for several hours. I download what I believe to be the stock rom (labelled true stock) not caring if it is tmobile or bell or whoever as I will just change the settings (I'm more concerned with the phone working, figuring I can locate a better flash etc if required later) I use Odin, now the screen comes on says VIBRANT, samsung... and shuts off. I've tried EVERY button combo possible and cannot get the phone into download mode or ANY mode. Just that screen and off. If this problem is already here I do apologize but I have been reading and reading and I'm stuck. Any help would be greatly appreciated.

i have noticed that the Tmobile vibrant doesn't have the same button layout as the bell vibrant... soooo..... please tell me this phone isnt garbage.

You might want to try the galaxy s forum. I think that has the same buttons as yours. Have you tried pulling the battery and putting it back in then holding volume up + down and inserting the USB cable (while holding the volume buttons) if this doesn't work I honestly don't know if your phone phone can be restored. But the international users would probably be more helpful than I am.
Sent from my SGH-T959 using XDA App

I've tried every button combo. Best part.. the phone is new but since I'm out of contract with bell they wont service it... and because I didnt get the phone from rogers they wont service it..... I contacted samsung directly and are telling me to go to rogers. Only good news is i'll eventually get samsung to fix it but it gives me an excuse as to why i tried to fix it myself. I haven't posted in the other forum, didn't want to post in both places at once. But I will now... thanks.

Dell Finally Admits Freezing Issue

Well I was on the phone today with Dell Mobilty support telling them that my 3rd relacement is still freezing up and I want it replaced AGAIN..
The lady told me that they were made aware of the problem that people are having on Thursday (Finally) and that it has been escalated, and tht they are working on fixing it. She said I could go ahead and order my 4th replacement now or I could wait for a couple weeks and call back to see if it has been fixed and than order it.
I chose to order it now as I just assume that they relace the unit every week untill they get it right.

I thought the freezing problem had something to do w/ WP7 OS... Whats the built date on your 3rd unit. Please keep me updated about this issue.
Thanks.

The freeze issue is a Dell problem.
And the build date of the 3rd unit is 1-13-11

Crimson Lotus said:
I thought the freezing problem had something to do w/ WP7 OS... Whats the built date on your 3rd unit. Please keep me updated about this issue.
Thanks.
Click to expand...
Click to collapse
I've got the HD2 running the hacked WP7 ROM from DFT on a SanDisk class 4 8GB card... and I can tell you that it doesn't have the same freezing problem as the DVP. I have never, ever seen the People tile fill up all nine squares.
Seems like they need to fix how their 512mb of RAM is being addressed by the OS at a fundamental level. If one part of the OS is expecting the whole thing but another part is only providing half of it, that would explain a lot.

millerliteguy said:
Well I was on the phone today with Dell Mobilty support telling them that my 3rd relacement is still freezing up and I want it replaced AGAIN..
The lady told me that they were made aware of the problem that people are having on Thursday (Finally) and that it has been escalated, and tht they are working on fixing it. She said I could go ahead and order my 4th replacement now or I could wait for a couple weeks and call back to see if it has been fixed and than order it.
I chose to order it now as I just assume that they relace the unit every week untill they get it right.
Click to expand...
Click to collapse
Is yours 16 or 8 gig?

16gig...
My 4th DVP will be here tomorrow

I'm on my second 16GB and I'm not having as many freezing issues. It seems like when I am on certain WiFi routers it will freeze more than my home router.
The only issues I'm always having is the Bluetooth not staying connected to my car or to a headset.
I have the HD2 now a HD7 that works flawlessly in my car so I hope an update will fix this.

I get a similar issue, though it seems to be worse in some phones than others--namely, when left overnight, the phone eventually "crashes" so that hitting the power button just flashes the three lights, but doesn't actually bring the screen back on.
Anyone else having a similar issue?

Also having the same freezing/crashing issue here. The only way to get the phone back is to yank the battery. I just spoke with Dell tech and they tell me they can't ship out new phones anymore because of this being a known issue. That I will have to wait for the March update that is supposed to fix things.
I also let her know about the RAM issue. I am only showing 225.02, and she said they ship with 256, not 512. I asked her why they specced it out at 512 on the site, as well as Msoft and every review, and she simply said she understands it has 256, and that it is what it is. Nothing I can do about it.
It's always good to have a company know what is going on with their products

Do carriers have the final say on what phones can receive the WP7 updates? I'm a little worried that T-Mobile may not push the updates into our Dell Venue Pro phones. I'm not 100% convinced T-Mobile supports this phone, despite the phone supporting T-Mobile's 3G bands.

gmontem said:
Do carriers have the final say on what phones can receive the WP7 updates? I'm a little worried that T-Mobile may not push the updates into our Dell Venue Pro phones. I'm not 100% convinced T-Mobile supports this phone, despite the phone supporting T-Mobile's 3G bands.
Click to expand...
Click to collapse
They can block one update, but the next one has to be released, according to Microsoft. However MS initially promised that carriers would NOT have any power over updates so to be honest, it seems the carriers are the ones in total control of updates so anything could happen.

Desynthesis said:
I get a similar issue, though it seems to be worse in some phones than others--namely, when left overnight, the phone eventually "crashes" so that hitting the power button just flashes the three lights, but doesn't actually bring the screen back on.
Anyone else having a similar issue?
Click to expand...
Click to collapse
03/23/2011: I have been using the phone for about 22 hours with no problems. Before going to sleep, I never did put the phone to charge but the following morning the phone still had around 75% battery life. So I decided to have it charge for about an hour before leaving. When I went to check on the battery, the screen did not power back on. As Desynthesis mentioned, hitting the power button just once would just flash the lights of the back, windows and search icon. I held down the power button but neither would it shut down so I had to pull the battery. Is anyone continuously experiencing this issue on their Dell Venue Pro?

uKnowChinchilla said:
03/23/2011: I have been using the phone for about 22 hours with no problems. Before going to sleep, I never did put the phone to charge but the following morning the phone still had around 75% battery life. So I decided to have it charge for about an hour before leaving. When I went to check on the battery, the screen did not power back on. As Desynthesis mentioned, hitting the power button just once would just flash the lights of the back, windows and search icon. I held down the power button but neither would it shut down so I had to pull the battery. Is anyone continuously experiencing this issue on their Dell Venue Pro?
Click to expand...
Click to collapse
It happens once in a while on my otherwise stable phone. I can reboot it by holding power for about 10 or 20 seconds though - usually until the keyboard light turns off. I've never had to pull the battery.

pjfan75 said:
It happens once in a while on my otherwise stable phone. I can reboot it by holding power for about 10 or 20 seconds though - usually until the keyboard light turns off. I've never had to pull the battery.
Click to expand...
Click to collapse
Thanks pjfan75, I'll make sure to give that a try if it occurs again. I do have one question though. Would it matter if I have a password lock on my phone for this method to work?

uKnowChinchilla said:
Thanks pjfan75, I'll make sure to give that a try if it occurs again. I do have one question though. Would it matter if I have a password lock on my phone for this method to work?
Click to expand...
Click to collapse
Not sure. Are you able to power off the phone if it's locked with a password otherwise?

pjfan75 said:
Not sure. Are you able to power off the phone if it's locked with a password otherwise?
Click to expand...
Click to collapse
So I've tested it out and the phone does shut off even when it's password locked. So if the issue with the screen occurs again. I'll just use the method you mentioned earlier. Thanks!

LG randomly overheating and won't stay on - No previous heat issues

Hi, I have a LG K20 Plus. I currently can't turn the phone on, so I don't have much software information to give you. The phone was bought at T-Mobile (Metro by T-Mobile) and I had a SafeLink sim card and a 16 gb micro sd card inserted when the issue started. I have since removed both. It says Qualcomm snapdragon on the screen when it starts. It was also rooted and the bootloader is unlocked.
I broke the screen on my phone and I decided to do the repair myself. I have done about 7 or 8 screen replacements and I actually did this phone a year ago with no issues, so I felt I could manage this one as well. I bought an entire display (from ebay) and switched it out with no problems. Initially it worked great! I used it for a few days before realizing that I had no sound. I opened it back up and noticed the loud speaker had fallen out. I found it, put it back in, reassembled it as I normally do and turned it on.
NOTE: when I was reassembling it the second time, I actually tried to put a screw in a hole that wasn't a screw hole. I used a light to normal amount of pressure but I didn't force it. I think it's the hole where the moisture detector is. Picture #1
I turned it on and right after the logo screen I got a message that said "High temperature detected Powering off for your safety" and it immediately shut off. The phone does appear to charge normally but it won't stay on. I did a factory reset (I'm not sure if it's still rooted but the bootloader is still unlocked). I also switched back to the old (broken) display just to check if that would work. I couldn't see any difference in the shielding but I switched them just to be sure. I bought a new battery and installed it. I took a q-tip and 95% Isopropyl Alcohol and cleaned pretty much the entire motherboard, paying special attention to the battery connections. After each one of these things, I tried to start it with the same error message immediately upon start up.
NOTE: At no point has the phone every physically felt hot or even warm. I don't think it's on long enough for it to get hot. But something is wrong and I have no idea what it is. I, literally, took the phone apart, put in the speaker and put it back together in less than 5 minutes. Could it be I just bumped something and knocked it loose?
I searched for any information I could find both here and with google but there is next to no information on the LG K20 Plus. I did find some information on the LG V20 that had overheating issues, and that has been all the luck I've had. I watched several videos and it seems the solution is to apply thermal paste. But my phone doesn't have any evidence that thermal paste was ever on it. I went and bought some but I have no idea where exactly to put it or even if it's needed. Most videos showed people using some kind of aluminum foil but I'm not sure if that is safe. I have several old phone laying around and I managed to get some of the silver tape and a copper square thing but, again, my phone did not have these things to begin with. I don't want to start adding things only to make it worse.
There is a slight difference of the tape that is on my phone now (the display I just bought) as compared to the old one (broken display). Picture #2 Again, I have no idea if that means anything but I thought it worth mentioning. Picture #3 is how it looks now as if I were going to put it back together. Picture #4 is the part (don't know name) where the videos show to apply the thermal paste and the shielding.
I'm really at a loss as to what to do next and I can't really afford to take it in to have it repaired before next month. If anybody has any insight or answers as to what happened, I'd be very grateful for your help. I'm sorry for the long post. I just wanted to tell you everything I have done in detail. Thank you

If you're using Kernel Auditor or any other kernel adjustment simply reset to default and use only ondemand or interactive. There's also options for the thermal portion of the kernel, don't mess with those. If VCC or another thermal option was checked off turn it back on. Putting the GPS to the moderate setting (the one below high accuracy) will keep the temps down as well. Are you using a custom ROM? If you're on Discord you can feel free to message me SCOPE★ BRΞΛD #8460 . I am only offering that so we can get this resolved quickly for you, just copy and paste since I use special characters.

Omgosh, thank you so much for taking the time to respond! Although I'm sure everything you are saying is very smart, I have absolutely no idea what you're saying. I'll do my best to try and answer you. I don't know what SCOPE is or how to send a message there. I don't think I'm using any thing for the "kernal". Also, I don't know what VCC or Discord is. As far as turning off setting for GPS or any other app, the phone will not stay on. I get about 1 sec after the logo when it boots up, then the error message about overheating and it immediately shuts off. I did a factory reset so everything should be good to go as far as apps. I don't think I'm using a custom ROM. The only thing I did was install TWRP, unlocked the bootloader and rooted the phone a year ago but nothing since then. As I stated earlier, this happened right after I did a display repair. Is there something on the MOBO that can get bumped that will make your phone get hot or send a overheating error. My phone doesn't show any sign that there was ever thermal paste on it prior but should I add some now. Will that help?

Update... Now the phone does not power on at all. When I plug it in to charge it I get an error that says "Device temperature is too high or low. Please move to another place to charge. I wonder where you went. I googled SCOPE so I could sign up to message you like you asked me to but nothing but definitions came up. I know I'm out of my league here. You guys all talk so technical. I didn't understand one thing the person asked me for. I know it's rare to get a response as quickly as I did and I was so happy to see someone had responded. Now, I just feel stupid and defeated. I thought this site was inexperienced with cell phones friendly. I'm just trying to get help so I don't have to go out and buy another phone again. Can someone refer me to a site that is more directed toward people who don't know much about the technical side of cell phones... please! Again, thank you for your time.

HelpNeededPlz said:
Update... Now the phone does not power on at all. When I plug it in to charge it I get an error that says "Device temperature is too high or low. Please move to another place to charge. I wonder where you went. I googled SCOPE so I could sign up to message you like you asked me to but nothing but definitions came up. I know I'm out of my league here. You guys all talk so technical. I didn't understand one thing the person asked me for. I know it's rare to get a response as quickly as I did and I was so happy to see someone had responded. Now, I just feel stupid and defeated. I thought this site was inexperienced with cell phones friendly. I'm just trying to get help so I don't have to go out and buy another phone again. Can someone refer me to a site that is more directed toward people who don't know much about the technical side of cell phones... please! Again, thank you for your time.
Click to expand...
Click to collapse
Hey, I just wanted to say sorry this happened to you. The same thing happened to me. My LG K20 Plus, no matter what button combinations I push and for how long I hold them, will not turn on or go into download mode. Plugging it in to a charger or PC does nothing either. Before it got to this state, I got the infamous green screen of death/Demigod crash handler (google this--it's a known issue with some models of LG phones and it happens when they overheat). It's definitely a hardware/build issue, and especially since this issue keeps the phone from turning on or connecting to a computer, I don't see a workable fix short of buying a new phone, unfortunately. Again, I'm in the same boat so I'm not happy about it either. I would say XDA is by far the best site to find a fix to this sort of problem, so if no one here has any suggestions on how to fix it, I think you (we) may be out of luck.

Thank you for letting me know. I'm not sure of some of what you said but I did catch the bottom line. Basically, just hold onto the phone until someone here comes up with a fix or workaround? I have a question for you. Did your problem start after you did some kind of repair? I'm wondering if I bumped something on the mobo to make it give a false overheating error. Do you happen to know where that sensor might be located? Sorry you are having problems to. It really stinks when your phone breaks and no matter how much time and energy you put it to figuring out the problem to fix it, there just isn't any good answers out there. I wish you lots of luck and if you figure anything out, please update here so I can try it too.

You need a whole new phone.
That or you're gonna have to replace the hardware