Check List for hardware issues - deciding when to return unit - Eee Pad Transformer General

I'm trying to aggregate a list of hardware issues that might help new Asus owners to decide whether to keep or return their units.
I'm not trying to be a troll or anything. We understand that we're getting a very competitively priced unit, and we're realistic about the short comings Asus has had.
I've been reading the threads, and I'll try to reproduce some of the relevant info here as concisely as possible. If there's errors you see, please reply and I'll edit this first post like a wiki. Hardware issues are kind of difficult to fix, and it's a personal thing whether you decide to deal with the flaw or not. Software, there's hope
1) Light Bleed; hardware
To check for light bleed, try viewing a dark screen.
2) Touch sensitivity; software
Maybe fixed by updated version 3.1. If you find yourself repeatedly having to re-tap an icon, check if version 3.1 fixes the issue.
3) Touch screen dead spots; hardware?
Fewer reports of this, but certain spots of the screen don't seem to be touch sensitive at all. You can easily check for this.
4) Charger issue (gets hot, or just dies, etc...); hardware
This one is tougher to figure out first day, and may take some time to manifest. See thread
. Maybe also want to read this charger thread too.
5) Speaker balance; software and hardware maybe.
One speaker louder than the other? Try this. Although there's some left speaker issue that seems to be related to poor QC. See here and here.
6. Speaker pop; no idea if HW or SW issue
Some have this problem. Other people have a different problem.
7) Dead or stuck pixels; hardware
There's no fix for dead pixels. Stuck pixels can occasionally be repaired with the age-old massage technique, flashing the screen many colors for hours at a time.
8) Dust under the screen; Manufacturing
RMA it or seek a replacement from the retailer. Apparently, certain batches of the Transformer were manufactured in less than ideal conditions and dust got trapped under the screen. It's sealed properly, so the problem shouldn't get worse. Replace if it's a problem for you.

I just picked mine up on Sunday and playing around with it on Monday I noticed the back light screen bleed. Its glaringly obvious at full brightness. looking at a pitch black background, the bottom left quarter of the display might as well be grey. All the other corners/edges have it as well, just not as bad. I'm considering returning it.
That's the only issue I have come across.

7) Dead or stuck pixels; hardware
There's no fix for dead pixels. Stuck pixels can occasionally be repaired with the age-old massage technique, flashing the screen many colors for hours at a time.
8) Dust under the screen; Manufacturing
RMA it or seek a replacement from the retailer. Apparently, certain batches of the Transformer were manufactured in less than ideal conditions and dust got trapped under the screen. It's sealed properly, so the problem shouldn't get worse. Replace if it's a problem for you.
Keyboard Dock Issues:
1) Battery discharges significantly in standby, or when dock is docked and off.; Software?
Appears to be a problem with dock's firmware. Future fix is a reasonable assumption, though right now, just detach the dock when it's not in use.
2) Crooked hinge, tablet docks at an odd angle and isn't flush; Manufacturing
Various degrees of severity. The hinge may appear crooked, but the tablet may dock flush. If the tablet docks in a weird way and doesn't lay flat and flush against the keyboard, it's probably best to seek a return if it bothers you. No way to fix it; The holes are drilled wrong, lol.
3) Keyboard does not respond to taps not right-on center; Hardware
Seek a replacement. Very uncommon problem, but there are reports. It's worth noting that it should not be difficult to use the keyboard!

Those who examine the light bleed issue - what menu sequence are you going into to get a "black" screen to better see the light bleed? I just hopped around until I see a menu that's fairly dark, but I haven't come across one that's totally black. And I picked a movie that had dark scenes...but again not totally black.
So, how do you bring up a black screen?

coachclass said:
Those who examine the light bleed issue - what menu sequence are you going into to get a "black" screen to better see the light bleed? I just hopped around until I see a menu that's fairly dark, but I haven't come across one that's totally black. And I picked a movie that had dark scenes...but again not totally black.
So, how do you bring up a black screen?
Click to expand...
Click to collapse
open gallery...

Or go to market and dl dead pixel test, there is a black screen to check.

im debating on buying the transformer. do you think i should buy a transformer and hope for the best knowing there might be problems? what do you think the odds are in getting a faulty transformer like is it a widespread issue or is it only with a small batch of ppl

My first Dock didn't charge tablet at all, but all buttons, touchpad, cardreader worked.

Don't forget touchscreen not working. It appears to be software but for some users there is no fix.

Related

[Q] Does the perfect (manufactured) TF101 Exist?

Hi guys,
I'm on my second transformer in a week and going back and forth between keeping it or going for another replacement. Let me address my question though.
Can those of you with this device confirm whether or not you have a perfectly constructed Transformer? What I mean by that, for the most part, is that it's devoid of the various hardware defects that people are complaining about. These include poor touch response on the screen (having to double touch, or it doesn't work at all), speaker balance issues, light bleed, and screen-to-bezel separation.
My first TF from Amazon had the speaker issue where the right was much louder than the left. However, that was the ONLY problem with it. There was no light bleed and the screen, from what I can remember, did not have any noticeable separation.
My replacement came from Newegg, and the good news is that the speakers both work great. The bad news is I have a SLIGHT light bleed down in the UI menu at the bottom of the screen when in landscape mode, and I would say a moderate issue of the screen being separated from the bezel. A lot of people seemed to not notice this second issue until they starting looking closer at their own TFs. Basically, run your finger around that little black line that links your screen to the case. Is it seamless with the glass or does it stick out?
I'm beginning to question my OCD at this point, but if people really can confirm for me they have 0 light bleed and seamless screens I think I will keep returning until I can get what I would consider a perfect replacement.
All feedback appreciated! Thanks!
ria_drizzt said:
Hi guys,
I'm on my second transformer in a week and going back and forth between keeping it or going for another replacement. Let me address my question though.
Can those of you with this device confirm whether or not you have a perfectly constructed Transformer? What I mean by that, for the most part, is that it's devoid of the various hardware defects that people are complaining about. These include poor touch response on the screen (having to double touch, or it doesn't work at all), speaker balance issues, light bleed, and screen-to-bezel separation.
My first TF from Amazon had the speaker issue where the right was much louder than the left. However, that was the ONLY problem with it. There was no light bleed and the screen, from what I can remember, did not have any noticeable separation.
My replacement came from Newegg, and the good news is that the speakers both work great. The bad news is I have a SLIGHT light bleed down in the UI menu at the bottom of the screen when in landscape mode, and I would say a moderate issue of the screen being separated from the bezel. A lot of people seemed to not notice this second issue until they starting looking closer at their own TFs. Basically, run your finger around that little black line that links your screen to the case. Is it seamless with the glass or does it stick out?
I'm beginning to question my OCD at this point, but if people really can confirm for me they have 0 light bleed and seamless screens I think I will keep returning until I can get what I would consider a perfect replacement.
All feedback appreciated! Thanks!
Click to expand...
Click to collapse
Don't exchange right away. Wait till the last minute (of your return period) so you'll get the latest batch.
You know it is a file config fix for the speakers? You may be kicking yourself if that was your only problem and you now have one with lightbleed!
Paradaz, I found that out after sending it back to Amazon. :-(
I am kicking myself and doing it pretty hard.
I also found out I get the pleasure of paying shipping costs because I bought my second one through Newegg (Amazon was out so could only refund at the time).
I have decided the screen separation is making me too nervous, so here's to hoping the 3rd time is a charm.
Mine should arrive tomorrow or Tuesday I bought it through Wal-Mart .com. I'll report back if I see any issues mentioned. These things are selling like hot cakes though, it pretty amazing.
Mine should show up from Amazon tomorrow and I am all paranoid by everyone having issues so either I will be back and sobbing about it or I might not be heard from for a week.
I got my third from New Egg a week or so ago and so far it is virtually flawless. I say virtually because there is the tiniest bit of light bleed along the bottom but it is so slight that its unnoticeable unless pointed out (even on a black screen).
I'm on number 3 also. build is tighter than the other 2, but the first was tight in the beginning too. still has bleed and speaker balance issues. I've done the tweaks and used volume+. my only fear is blowing a speaker now.
hoping I have a keeper this time.
Mine seems perfect to me. I must be one of the rare lucky ones.
Sent from my Transformer TF101 using Tapatalk
No issues here, have owned my TF for a week now.
-No random SODs
-No light bleed
-No speaker issues
-No touch response problems
-No creaky bezel issues
Guess I lucked out?
Each time I think I've finally convinced myself that I am going to keep my current Transformer, I stumble upon one of these threads. As much as I love the device, my OCD has me looking for defects whenever I have it in my hands. I received mine from Newegg Friday and this is what I've noticed so far:
- Minor light bleed along the bottom when in landscape mode. Nothing too serious but definitely noticeable when in a dark room and the bottom of the screen is black. I tend to think this is going to be the case with all these screens.
- Right speaker louder than the left. Seems almost universal. I ran a Left/Right speaker test and, although it isn't an overwhelming difference, the right is clearly louder. Perhaps this is simply a matter of the openings/slots on the right side?
- One speck of dust under the screen in the upper left corner an inch below the Asus logo.
- What appears to be a dead/stuck Pixel in the right corner. Didn't notice this initially as it only appears clearly against certain backgrounds. When I ran a pixel test, there was a black dot about the size of a pin point against bright blue backgrounds in that spot. Very hard to notice against other colors.
- Screen separation: I notice no defect on that front. Maybe the slightest separation on the right side where the mini HDMI port is... the main problem is me looking like a moron every time my girlfriend walks in the room and I'm intently starting at a turned off tablet.
I'm debating returning it to Newegg but then I worry that it is mostly a matter of me obsessively looking to find fault and that I'll end up with a worse one if I exchange it. I haven't returned anything to Newegg in years - you said they required the buyer to pay shipping?
Pisugtooq said:
the main problem is me looking like a moron every time my girlfriend walks in the room and I'm intently starting at a turned off tablet.
Click to expand...
Click to collapse
lol when i read that i laughed hard
had a scare with mine, couldnt recharge it. But I was rooted, maybe it had something to do with it. The charger itself might have had a problem, but its ok now. Everything else is perfect. I've had mine for almost 3 weeks and it still works flawlessly. I show everyone my device and they are amazed
Pisugtooq said:
Each time I think I've finally convinced myself that I am going to keep my current Transformer, I stumble upon one of these threads. As much as I love the device, my OCD has me looking for defects whenever I have it in my hands. I received mine from Newegg Friday and this is what I've noticed so far:
- Minor light bleed along the bottom when in landscape mode. Nothing too serious but definitely noticeable when in a dark room and the bottom of the screen is black. I tend to think this is going to be the case with all these screens.
- Right speaker louder than the left. Seems almost universal. I ran a Left/Right speaker test and, although it isn't an overwhelming difference, the right is clearly louder. Perhaps this is simply a matter of the openings/slots on the right side?
- One speck of dust under the screen in the upper left corner an inch below the Asus logo.
- What appears to be a dead/stuck Pixel in the right corner. Didn't notice this initially as it only appears clearly against certain backgrounds. When I ran a pixel test, there was a black dot about the size of a pin point against bright blue backgrounds in that spot. Very hard to notice against other colors.
- Screen separation: I notice no defect on that front. Maybe the slightest separation on the right side where the mini HDMI port is... the main problem is me looking like a moron every time my girlfriend walks in the room and I'm intently starting at a turned off tablet.
I'm debating returning it to Newegg but then I worry that it is mostly a matter of me obsessively looking to find fault and that I'll end up with a worse one if I exchange it. I haven't returned anything to Newegg in years - you said they required the buyer to pay shipping?
Click to expand...
Click to collapse
I would return this in an instant. The dust and stuck pixel would drive me insane!
Each time I think I've finally convinced myself that I am going to keep my current Transformer, I stumble upon one of these threads. As much as I love the device, my OCD has me looking for defects whenever I have it in my hands. I received mine from Newegg Friday and this is what I've noticed so far:
- Minor light bleed along the bottom when in landscape mode. Nothing too serious but definitely noticeable when in a dark room and the bottom of the screen is black. I tend to think this is going to be the case with all these screens.
- Right speaker louder than the left. Seems almost universal. I ran a Left/Right speaker test and, although it isn't an overwhelming difference, the right is clearly louder. Perhaps this is simply a matter of the openings/slots on the right side?
- One speck of dust under the screen in the upper left corner by the Asus logo.
- What appears to be a dead/stuck Pixel in the right corner. Didn't notice this initially as it only appears against certain backgrounds. However, when I run a pixel test, it is visible against certain backgrounds.
- Screen separation: I notice no defect on that front. Maybe the slightest separation on the right side where the mini HDMI port is... the main problem is me looking like a moron every time my girlfriend walks in the room and I'm intently starting at a turned off tablet.
I'm debating returning it to Newegg but then I worry that it is mostly a matter of me obsessively looking to find fault and that I'll end up with a worse one if I exchange it. I haven't returned anything to Newegg in years - you said they required the buyer to pay shipping?
hauj0bb said:
No issues here, have owned my TF for a week now.
-No random SODs
-No light bleed
-No speaker issues
-No touch response problems
-No creaky bezel issues
Guess I lucked out?
Click to expand...
Click to collapse
Mine too, and I'll add no battery drain issue.
Sent from my Transformer TF101 using XDA Premium App
madsquabbles said:
I'm on number 3 also. build is tighter than the other 2, but the first was tight in the beginning too. still has bleed and speaker balance issues. I've done the tweaks and used volume+. my only fear is blowing a speaker now.
hoping I have a keeper this time.
Click to expand...
Click to collapse
I'm on number 4. Just got another 1 replacement from amazon yesterday, the build quality got better from the last 2 i got but this new 1 has worse light bleeding out of the 4 i got. I'm still thinking if i should keep the 3rd one i got and return the new one i just got from amazon or just return everything and get the samsung. Hard decision because i really like the transformer but the light bleeding is kind of annoying
ria_drizzt said:
Hi guys,
I'm on my second transformer in a week and going back and forth between keeping it or going for another replacement. Let me address my question though.
Can those of you with this device confirm whether or not you have a perfectly constructed Transformer? What I mean by that, for the most part, is that it's devoid of the various hardware defects that people are complaining about. These include poor touch response on the screen (having to double touch, or it doesn't work at all), speaker balance issues, light bleed, and screen-to-bezel separation.
My first TF from Amazon had the speaker issue where the right was much louder than the left. However, that was the ONLY problem with it. There was no light bleed and the screen, from what I can remember, did not have any noticeable separation.
My replacement came from Newegg, and the good news is that the speakers both work great. The bad news is I have a SLIGHT light bleed down in the UI menu at the bottom of the screen when in landscape mode, and I would say a moderate issue of the screen being separated from the bezel. A lot of people seemed to not notice this second issue until they starting looking closer at their own TFs. Basically, run your finger around that little black line that links your screen to the case. Is it seamless with the glass or does it stick out?
I'm beginning to question my OCD at this point, but if people really can confirm for me they have 0 light bleed and seamless screens I think I will keep returning until I can get what I would consider a perfect replacement.
All feedback appreciated! Thanks!
Click to expand...
Click to collapse
I've received two units that I've opened (the others were sold unopened).
Both units have no issues beyond *extremely* minimal light bleed that is normal on any tablet screen, and not obtrusive in the least. One has a very slight gap at one short point in the bezel, barely twice the width of a human hair, if that.
You'd have to be beyond OCD to be unhappy with build quality on either of my tabs. And I didn't return any to get them.
But frankly I think plenty of people *are* beyond OCD, and expect a level of perfection that's simply not realistic.
It seems to be quite an issue, with the defected hardware. my came with a problematic power button which got worse with every use. now I can't lock/unlock the screen, can't turn it off and If I do manage to turn it off the only way to boot it would be to connect it to power. Today hopefully I will get it replaced.
Mine is perfect. I had a light cracking on the right side the first weeks, but it is gone now. I am very happy with my transformer. Browser scrolling could be better .
Nothing to complain.

[Q] Light Bleed? Common issue? Faulty?

Hi,
I have just received my Asus TF today, and I absolutely love it!
However I have just noticed that in the middle of the screen @ the very bottom the light is slightly bleeding out (ie there is a lighter spot on the black bar).
Its just right above the docking point.
Is this a common issue / design, or is mine faulty?
Sorry, its probably a completely stupid question, but I just want to figure out if I should be asking for a new one....
It's a common issue, you're not alone.
Some of us have returned TF's with light bleed, while others accept it.
If you just have one section at the bottom, keep it. Mine had four different areas of bleed.
I have light bleeding but only noticeable when showing pure full screen black picture in a dark room. So its not really a big deal for me ( I guess nothing is perfect). However, I wonder if others have worse.
I have some light bleed at the bottom of my screen in 3 different areas. Its not too bad and i can only see it on a black screen. Its better ecer since i put the sceen on auto brightness
this problem will exist with LG ips screen. :O
Got my replacement from BestBuy today, Original had one bad light bleed and 3 smaller ones. Also had a dead pixel in the middle of the screen.
New one has small light bleed in lower corner, hardly noticeable and no dead pixels.
Now I just need to pick a ROM to put on ;-)
xufuchang said:
this problem will exist with LG ips screen. :O
Click to expand...
Click to collapse
No. No it will not. LG IPS panels do not even have backlights; not inherently, anyway.
I hate when people blame light bleed on IPS. It's not the IPS technology, it's the poor quality edge-lighting
dorino1 said:
No. No it will not. LG IPS panels do not even have backlights; not inherently, anyway.
I hate when people blame light bleed on IPS. It's not the IPS technology, it's the poor quality edge-lighting
Click to expand...
Click to collapse
Then it's LG's messed up edge-lit lighting.
ericc191 said:
Then it's LG's messed up edge-lit lighting.
Click to expand...
Click to collapse
Yes, that's probably true. Asus might be responsible for the backlight, or they may have bought it from yet another third party, but it's probably LG's.
Mine has very small ribboning of light at the bottom of the screen, would have never noticed in normal use. I checked my Ipad that I have had for a year and its exactly the same and in the same place, never noticed till I looked for it. Possibly all tablets have LB to some extent if its not noticible in every day use its only a problem if it bothers you looking at a black screen in a dark room
PaulGG said:
Mine has very small ribboning of light at the bottom of the screen, would have never noticed in normal use. I checked my Ipad that I have had for a year and its exactly the same and in the same place, never noticed till I looked for it. Possibly all tablets have LB to some extent if its not noticible in every day use its only a problem if it bothers you looking at a black screen in a dark room
Click to expand...
Click to collapse
Not all tablets have lightbleed.
Most do, though, because of the form factor basically requiring edge-lit backlights, which are very tempermental
I just received mine yesterday & don't seem to have any light bleed. That is unless I don't know what I am looking for.
My only real issue seems to be with the power button. I have to push it 2 or 3 time for my transformer to wake up.
I have the same issue, 2 spots at the top of the screen. I don't think I ever see it though unless the display is entirely black or at least very dark. If it were much worse I'd consider getting a replacement, however from what I've read on the subject it doesn't seem to get (significantly) worse over time under normal conditions, however excess strain may worsen the effect. Thankfully the TF101 seems pretty solid so I don't think its going to be much of an issue.
Mine has it in about three or four places too, I don't really care about it though.
Sadly I just noticed two spots in the middle of my screen that are white. I do not think it is light bleed but I have already issued a RMA with NCIX on this.
I noticed that it is an issue on Amazon as well....according to this review.
http://www.amazon.com/review/R21G1E2O7DUE83/ref=cm_srch_res_rtr_alt_1
Dammit.
Ah well. Will RMA it and if that fails will get a refund and get a Acer Iconia instead.

Comparing B6O to B5O and B4O...

There are a lot of scattered reports that the B6O revision is better than the B5O revision.
Of those of you who have the B6O revision:
1. How many of you notice any of the issues such as creaking or backlight bleed?
2. How many of you actually have another revision unit to compared it to?
There are some people here saying they are considering selling their B4O or B5O at a loss to get a B6O. I'm trying to compile a source with which these people can make an educated choice. Is it really that much better or is it all just their imagination?
I have a B60 unit. I don't have any previous revisions to compare it to, but I can tell you that...
- Yes, mine creaks. The aluminum bezel is actually separating from the unit slightly in the bottom-right corner.
- Yes, there is backlight bleed. Several spots along the bottom and right edges of the screen.
- Yes, the speakers are still slightly unbalanced. As others discovered, this is a software issue, not a hardware issue.
I'm going to exchange mine today in store. Hopefully I'll have better luck with a replacement... Heck, maybe there's even a newer revision.
I just picked up a B60 version from Bestbuy retail store yesterday. It, so far, does not have any build issues that I am aware of . Love it
I just got my TF . Mine is a B50. Compared to my G2x, i dont notice any bleeding. Im sure there is some because of the nature of LCDs but no complaints. I cant tell and im not looking for an issue to just drive me crazy.
The case does creak though, lol. On the left side. Only once when i first pick it up. Nothing crazy.
Audio seems slightly left justified but compared to the 1 speaker on my ipad2... stereo is welcome regardless. Barely noticable. Sounds good. No more covering 1 speaker and losing audio ha.
Im happy. Walking into this device blindly, i love it. I dont know if its the stock keyboard or the screen sensitivity but it misses a few strokes. Could be me not used to a large keyboard.
It was locked up when i grabbed it this morning after charging all night. I think this is caused by Tegra drivers cause it seems common amoung tegra devices. Luckily its a tablet and not a phone you depend on to be going 24/7.
FUN.
Asus Transformer 3.1 pwnd
www.MiiWiiChat.com
www.SnapSiteAdmins.com
newvet said:
I just picked up a B60 version from Bestbuy retail store yesterday. It, so far, does not have any build issues that I am aware of . Love it
Click to expand...
Click to collapse
It's because you're not looking for them yet / aren't as picky.
- Crank up the brightness and stand in a dark room.
- The creaking/weak frame you'll start to notice as you use it.
I have a B40, and have some creaks only on the lower left side of the unit, when I use it outside of the case. (I have the portfolio case PRIME)
Some minor light bleed near the bottom right side of the unit, but very minor.
Compared to the Evo 3D where the bottom of that phone has light bleed.
The speakers are un-balanced until I saw the unbalanced left speaker thread, did and the OP said there and seems to be fixed now.
Mine is B5O. Slight creak near the volume and power keys, lightbleed (see pic) and unbalanced speakers (right one is louder). I decided to RMA it only because I'm going on holiday so I won't miss it too much. Actually the more I read about other units and how Asus is handling RMA the more doubts I have if I should send it...
~David said:
It's because you're not looking for them yet / aren't as picky.
- Crank up the brightness and stand in a dark room.
- The creaking/weak frame you'll start to notice as you use it.
Click to expand...
Click to collapse
If I only find any light bleed in those conditions I can live it. But a seriously weakening frame would cause me to jump ship. 13 days to make up my mind. But so far so good. Thanks for helping me take notice
I own a B50, and can report zero light bleed, zero creaks, and only a small minor scratch on the lower right frame (not part of the touchscreen, only on the frame).
Everything so far seems to be good, I even tried squeezing the sides some, no creaking!
B50, light bleed at the top left(not bad), not really creaky but the bezel does move a bit. Dead pixel about 1cm from the right side of the screen in the middle vertically. 1 dust remnant under rear camera lens.
Grumsh said:
I own a B50, and can report zero light bleed, zero creaks, and only a small minor scratch on the lower right frame (not part of the touchscreen, only on the frame).
Everything so far seems to be good, I even tried squeezing the sides some, no creaking!
Click to expand...
Click to collapse
+1 here. Except I don't have any scratches. So far, so good with my B50!
newvet said:
If I only find any light bleed in those conditions I can live it. But a seriously weakening frame would cause me to jump ship. 13 days to make up my mind. But so far so good. Thanks for helping me take notice
Click to expand...
Click to collapse
The backlight bleed doesn't bother me either. But people want to know if it's there, not if you don't notice it or if it doesn't bother you.
People read these posts of people saying "My transformer is PERFECT! It doesn't have any problems!" and they go nuts thinking theirs is horribly defective.
The Transformer is $100 less than the competition. They had to cut corners somewhere.
I'm only exchanging mine in hopes that it will have a slightly stronger frame (like I said, the aluminum bezel is actually coming off on mine). I'm still expecting it to have build quality issues though.
Grumsh said:
I own a B50, and can report zero light bleed, zero creaks, and only a small minor scratch on the lower right frame (not part of the touchscreen, only on the frame).
Everything so far seems to be good, I even tried squeezing the sides some, no creaking!
Click to expand...
Click to collapse
Yes it does. You're just ignoring it or haven't noticed it yet.
I have a small bleed in the middle of the bottom bar.
However it locked up again while i sat it down for an hour. Like it has problems recovering from standby. Running Prime. The G2x did that until Cm7 fixed it.
Asus Transformer 3.1 pwnd
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~David said:
The Transformer is $100 less than the competition. They had to cut corners somewhere.
Click to expand...
Click to collapse
And the competition has "cut" the exact same corners, despite the higher price tag. Plenty of reports of light bleed, case creak, etc. from the Apple crowd too. They just have a higher proportion of fanboys among their userbase, who will go to any length to pretend that problems don't exist.
I've got a B50. I received three (all B50) from Newegg during the month of June. I kept #2 as it was by far the best of the bunch. As Newegg cross ships replacements, I held unto #2 until I received #3 and they let me send back the newer one since it was also defective.
It still has a couple of flaws:
Light bleed: Although it has the least bleed of the 3 I received, there are still 6-7 small spots visible along the top and bottom when I use the Transformer in the dark even at around 50% brightness. Not noticeable during the day or in a lit room. Even the largest only extends about 1/2 an inch up the screen.
Speakers: Left produces noticeably less volume than the right. This defect was present on all 3 tablets I received. I noticed this immediately and confirmed with the YouTube left/right speaker test.
Dead pixel: One dead pixel. Each of the three had at least one; the first unit I received also had a speck of dust under the screen, the third a larger discolored patch in the middle of the screen. It would be very hard to notice the dead pixel if you were not specifically looking for it. I used the Dead Pixel Test app: near the top of the screen, there is one pin point sized dot that is light grey on a white screen, undetectable on a black screen, and grey/light black on a blue or green screen. There is no dust visible so it must be a screen defect.
White Residue: Very small (third of an inch) thin line along the top of the black border on top. Able to clean most of it off although still faintly visible if you look closely. Could be partly scratched too, not sure.
On the plus side, my Transformer has no creakiness and no separation between the screen and the black border. The other two I received both had easily visible gaps.
I decided the quest for the perfect Transformer was endless and futile. NewEgg refunded me $25 for the hassle of two exchanges; with the $10 coupon I also used, I got my Transformer for $365. For the price, I'm pleased enough with the device.
Mine is also B50 and it has 2 light leaks on the bottom. It did not have creaks when purchased 1 month ago, but now it is creeking horribly on the whole left side under the volume button. IMHO, it is a faulty design. If yours is tight now, don't be surprised when it gets loose and creaky after a little while.
Great attitude: -Do you have any problems with the device? -Nothing at all. -Yes you have dear sir, yes you have!
Just bought my tablet and dock yesterday from Best Buy. B60 Tablet, B50 dock. Tablet feels sturdy but with a slight give on the screen. There is slight light bleed on the bottom left corner. I haven't noticed any speaker issues, I was actually pleasantly surprised. From what I've read in reviews I thought they'd be horrible, but it actually fine for me.
Nothing wonky about the dock yet. Everything seems to work. Overall, I'm pretty happy with it .
I have no clue what revision mine is (don't know how to tell!; but it was purchased way back in may). I can't say I have any real issues; minor light bleed; speakers are more or less balanced but so darn awful I'm not sure it matters (i normally use klipsch s4; which are great on airplanes - nearly 100% isolation). THere is minor backlighting; no obvious dead pixels. Maybe I'm just not picky but I really don't have any significant separation or creaks. Wish it had a usb port.
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Most of my complaints are software. I have' a few weird periods were part of the screen stop responding to touch (really annoying when trying to unlock the screen and 2 of the numbers won't respond to touch) but reboot always fix the glitches.
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I have a B40; which make sense given the purchase date.
You can check your revision from the serial number (sticker affixed to the box and under your Transformer, next to the charge port). It's the first three characters.

Light bleed - how to check it?

Hello,
I have received Google Nexus 10 and it seems like the seal was broken, which suggests that somebody else has already used it (or at least unpacked).
I guess that the only known "big issue" is the light bleed. Could somebody tell me, step by step, how to determine it? (e.g. how to load all black screen? What brightness should I use to check it?). I am trying to judge whether to keep the tablet or not.
Thank you for help,
Theriel
Try using an app like this LCD test:
https://play.google.com/store/apps/...DEsImRlLmxhcHBlLnRpbS5hbmRyb2lkLmxjZHRlc3QiXQ..
go to the pure black and then play around with the brightness (set it to max).
You'll almost certainly going to see some but this should help you decide if it's a deal breaker for you.
the darker the room the better aswell! if you are in a pitch dark room and only see little light bleed at max brightness then have a little smile to yourself and enjoy the nexus!
theriel said:
Hello,
I have received Google Nexus 10 and it seems like the seal was broken, which suggests that somebody else has already used it (or at least unpacked).
I guess that the only known "big issue" is the light bleed. Could somebody tell me, step by step, how to determine it? (e.g. how to load all black screen? What brightness should I use to check it?). I am trying to judge whether to keep the tablet or not.
Thank you for help,
Theriel
Click to expand...
Click to collapse
Check out "Backlight Bleed Test"
https://play.google.com/store/apps/details?id=com.joeleveque.backlightbleedtest
Sent from my Nexus 10 using Tapatalk HD
So what is light bleed that matters?
I know the OP's question is on testing for bleed, but want to respond to help those wondering whether what they're seeing in their tests is normal or a defect that a replacement unit might solve . . .
Starting with a couple of suggested definitions:
'Light bleed' is a significant unevenness in screen lighting/brightness that's irritating in normal use – like scalloping along the edges, or being a lot brighter or darker on one side. Separately, let's call it 'black glow' when what's intended to be jet black on a screen doesn't appear completely black.
If you search the Web for 'light bleed' and the name of any major tablet, you'll find plenty of references to this. When examining your tablet, for context do the same with your laptop, LCD monitor, and LCD TV, for all are subject to the same concerns. No screen technology is perfect. Lighting on all LCD screens varies somewhat depending on the angle you look at it, and some level of 'black glow' is normal too.
Looking at your all-black screen in a dark room with the brightness turned up can be a useful test to verify problems if you find concerns that affect normal usage. This is a worst-case-scenario video test, and when you test your other LCD-screen devices this way, you are bound to see 'black glow'.
A lot of cell phones (mostly Samsung) have AMOLED screens that don't need screen backlighting & thus don't have 'black glow' – each pixel is a light and blacks can truly be black. But these screens are limited to smaller devices – the largest are two lower-resolution 7.7" units; you can't buy a 10" AMOLED tablet. With LCD's, note that the larger the screen & the higher the resolution, the brighter the backlight (really, it's on the edge) needs to be.
There are definitely defective units out there, and some that aren't as even as others. Hopefully this adds context to the discussion and will help folks new to the issue decide whether their unit is bad enough to be worth exchanging . . .
brocco99 said:
I know the OP's question is on testing for bleed, but want to respond to help those wondering whether what they're seeing in their tests is normal or a defect that a replacement unit might solve . . .
Starting with a couple of suggested definitions:
'Light bleed' is a significant unevenness in screen lighting/brightness that's irritating in normal use – like scalloping along the edges, or being a lot brighter or darker on one side. Separately, let's call it 'black glow' when what's intended to be jet black on a screen doesn't appear completely black.
If you search the Web for 'light bleed' and the name of any major tablet, you'll find plenty of references to this. When examining your tablet, for context do the same with your laptop, LCD monitor, and LCD TV, for all are subject to the same concerns. No screen technology is perfect. Lighting on all LCD screens varies somewhat depending on the angle you look at it, and some level of 'black glow' is normal too.
Looking at your all-black screen in a dark room with the brightness turned up can be a useful test to verify problems if you find concerns that affect normal usage. This is a worst-case-scenario video test, and when you test your other LCD-screen devices this way, you are bound to see 'black glow'.
A lot of cell phones (mostly Samsung) have AMOLED screens that don't need screen backlighting & thus don't have 'black glow' – each pixel is a light and blacks can truly be black. But these screens are limited to smaller devices – the largest are two lower-resolution 7.7" units; you can't buy a 10" AMOLED tablet. With LCD's, note that the larger the screen & the higher the resolution, the brighter the backlight (really, it's on the edge) needs to be.
There are definitely defective units out there, and some that aren't as even as others. Hopefully this adds context to the discussion and will help folks new to the issue decide whether their unit is bad enough to be worth exchanging . . .
Click to expand...
Click to collapse
Mine is faintly noticeable all the time with auto brightness on. I asked for an RMA and it was 2-3 times as bad. I think I will keep this one. As of now looking at it really bothers me, but I know in a few months once this device has some wear it won't matter to me. However I am still debating on attempting to receive a refund and possibly buying it in the stores in a few months. Hmmm lol.
Thank you all for your informative responses.
I am attaching the pictures of my case. I guess I will have to return it - although you cannot see in the light and with non-black background, it is pretty annoying when the background is black and the ambient light is a bit dimmer...
What would you do in my case ? How does this case compare to your cases?
Thank you,
Theriel
my orignal device has servere light bleed on the left corner and my replacement device has servere light bleed on the right corner... 3rd one is on the way, please Google, give me a acceptable screen before the world ends!!
I do not think there is any point of returning it. It seems liek light bleed is inherent in the design of these tablets. I have two right in front of me, the second one has even worse light bleed. I shall be keeping the first one. Does any one know if they will charge my card for the second one. It seems like they charged me card, then a days before I got a second nexus 10, they removed the charged.
I was expecting a courier to pick up my old nexus 10. But no one has. Any one else in the same situation with 2 nexus 10s?
sharp910sh said:
I do not think there is any point of returning it. It seems liek light bleed is inherent in the design of these tablets. I have two right in front of me, the second one has even worse light bleed. I shall be keeping the first one. Does any one know if they will charge my card for the second one. It seems like they charged me card, then a days before I got a second nexus 10, they removed the charged.
I was expecting a courier to pick up my old nexus 10. But no one has. Any one else in the same situation with 2 nexus 10s?
Click to expand...
Click to collapse
You know its bad when its a best of the worst scenario. Lol.
sharp910sh said:
I do not think there is any point of returning it. It seems liek light bleed is inherent in the design of these tablets. I have two right in front of me, the second one has even worse light bleed. I shall be keeping the first one. Does any one know if they will charge my card for the second one. It seems like they charged me card, then a days before I got a second nexus 10, they removed the charged.
I was expecting a courier to pick up my old nexus 10. But no one has. Any one else in the same situation with 2 nexus 10s?
Click to expand...
Click to collapse
They will place another hold of the price of the device until the rma'd unit has returned to them. It would take another 7 days until the hold is released from what was explained to me. So at the moment for me they have 1k of my money on hold because the original is in route to them now and I had just ordered the replacement for the replacement!
You will have to setup a pickup or go to the nearest UPS facility to return your defective unit.
Sent from my Nexus 10 using Tapatalk HD
jjdevega said:
They will place another hold of the price of the device until the rma'd unit has returned to them. It would take another 7 days until the hold is released from what was explained to me. So at the moment for me they have 1k of my money on hold because the original is in route to them now and I had just ordered the replacement for the replacement!
You will have to setup a pickup or go to the nearest UPS facility to return your defective unit.
Sent from my Nexus 10 using Tapatalk HD
Click to expand...
Click to collapse
Yes, I was thinking that. But they do not have any of my money on hold. They did but then it was returned back?! Keep checking my account. I thought they were going to organise the collection of my old devise. Seems like i shall give them a ring. They may charge my card again!
So... what do you think about my case (see photos in the previous post)? How does it compare to the "average Nexus 10" you have/have seen? Is it "ok" or "one of the worst cases" or... ?
I am not sure if it is not worth waiting 2-3 weeks for a new tablet, as opposed to holding onto a defective one for a few years...
theriel said:
So... what do you think about my case (see photos in the previous post)? How does it compare to the "average Nexus 10" you have/have seen? Is it "ok" or "one of the worst cases" or... ?
I am not sure if it is not worth waiting 2-3 weeks for a new tablet, as opposed to holding onto a defective one for a few years...
Click to expand...
Click to collapse
Your one looks bad!
@OP: It seems the question should be whether your screen looks great to you in normal use or not. If lighting evenness irritates under normal use, *then* the dark room/full-black screen test can confirm what you're seeing. Is only time you see a funny pattern when testing the thing this way?
We can't really know if a picture taken with a typical camera in a dark room really reflects how you see the image; most cameras normally crank the gain up 'till there's some kind of funny colored image. My screen is a bit brighter in the lower right when running this test -- which I see as nothing more than an interesting detail about how the backlighting works, it's completely irrelevant to me in normal use. If your picture really does reflect what you experience, and it affects normal usage . . . yep, it's worse than mine.
The easiest way you can get context for what you're seeing is probably to run the same test on any laptop or tablet you can get ahold of -- makes sense that you don't want your tablet to come up short when compared to what you see first-hand on other LCD screens. That's probably a lot better way to decide!

[Q] [HELP] Screen burn-in problems

Guys, I have a terrible issue with my LG G2's screen. Apparently, it looks like it's gotten some annoying burn-ins, which look like white lines running across the screen. They aren't much of a problem for me, but they have got very annoying in recent time. And, it seems like they are becoming more prominent with time. Here are some pics in order to get a feel of what I'm talking about. Can it be fixed with a display tester app? Please help! This burn-ins are driving me nuts! Didn't pay so much for a flagship handset with screen issues. :crying:
By the way, these burn-ins are most evident on grey backgrounds, as shown in the screenshots with a plain grey wallpaper.
Link to screenshots: https://drive.google.com/file/d/0BySVfvd4_nwnMER5RENIdTZna28/edit?usp=sharing
https://drive.google.com/file/d/0BySVfvd4_nwnMW5peEtsY2w1LVE/edit?usp=sharing
https://drive.google.com/file/d/0BySVfvd4_nwnNGc0WG44TnRKOWc/edit?usp=sharing
https://drive.google.com/file/d/0BySVfvd4_nwnNGpwVVhYUzFFTFE/edit?usp=sharing
https://drive.google.com/file/d/0BySVfvd4_nwnY0pnVWsySllvZ0U/edit?usp=sharing
This is very strange.
I was under the impression that LCD screens could not get burn-in.
Maybe what you are experiencing is not burn in.
One of the reasons why i came to this phone because i have had the galaxy s2 with LED display and i got status bar burn in as i have noticed happens to many people with led displays. AMOLED included.
Dont quote me on this but Im pretty sure it must be the reflective foil getting too close or tearing on the back of the LCD at a pressure point. Did your phone LCD take in impacts/heavy pressure or anyoone sit on it?
abhinav.tella said:
Dont quote me on this but Im pretty sure it must be the reflective foil getting too close or tearing on the back of the LCD at a pressure point. Did your phone LCD take in impacts/heavy pressure or anyoone sit on it?
Click to expand...
Click to collapse
No, not at all. I take great care of my device. Not once has it fallen, nor be treated with pressure on the screen. Once, my mother happened to sit on my brother's G2, however, but he didn't experience any issues whatsoever. At least no similar burn-ins as on my device.
Weird, get warranty replacement then, still sure its probably the reflective layer, but hard to say what else could cause it to warp, since you say it hasnt suffered any abnormal usage.
I have this problem as well, especially in Hangouts since it's grey in color. Not really a big deal though, as it goes away a few seconds later. Now if it sticks, then that's a problem.
mackster248 said:
I have this problem as well, especially in Hangouts since it's grey in color. Not really a big deal though, as it goes away a few seconds later. Now if it sticks, then that's a problem.
Click to expand...
Click to collapse
Those weird lines seem to stick. But, I wouldn't want to mess with replacement units, warranty repair etc. If it gets too annoying to handle, my first approach would be the display tester app. Plus, these "burn-ins" are less prominent (almost invisible) in outdoor lighting and do not tend to appear as much (or at all) on different backgrounds than grey.

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