[Q] headphone not working - Atrix 4G General

HI All,
My headphone jack stopped working for no reason (I did not drop it, etc.). I tried the headphones on other devices (working) and other headphone on the phone (not working).
Is this a software problem?
I am not willing to send the phone for repairs, Bell says it will take 6 to 8 weeks.

Try looking into the jack with a flash light if its cear...get a qtip pull off some cotton so itll fit in the hole. and LIGHTLY dampen it. And stick it in there and clean off the connections. This happened on my SGS and that did the trick. If you do lightly dampen the qtip you shouldnt set off the moisture sensor.
*typical disclaimer im not responsible for damage done to your phone blah blah you know the drill* but seriously im not responsible do at your own risk

Had this happen to me. The song will just play the beat and it isn't just the headphones I'm using. Also the phone would start calling my most recent call. Weird. I got AT&T to send me a warranty exchange. Went pretty smoothly.
Sent from my MB860 using XDA Premium App

Related

Weird problems. Whats your opinion?

Thought I'd share my story. I recently got a swap out for a "dusty" screen. My new phone seemed OK. A few days passed by and my camera flash started acting up and not working... Today I woke up and NOTHING on the top half of my phone works. Meaning my ear peice, my 3.5mm jack, my camera, or flash, or proximity/light sensors... nothing. But the speakerphone works, my screen is fine. and my microphone works. kinda odd!
It almost like the top PC board got disconnected internally or something.
Just thought this was a strange issue. Already requested yet ANOTHER swap from HTC. Hopefully this next one can make me beleive this phone was worth it.
On another note. I did get my phone "ghost armored" at a cart in the mall pretty much immediately upon receiving it from fedex. And they do spray a small amount of soapy liquid on the outside of the phone to apply the skins. Do you think this could be enough to cause water damage? I'm afraid HTC is going to charge me for "non warranty problems" if the guys at ghost armor caused this! Its a very "fine mist" they use so I think it would be hard to penetrate the phones seals. But who knows? Whats your opinion?
dills84 said:
Thought I'd share my story. I recently got a swap out for a "dusty" screen. My new phone seemed OK. A few days passed by and my camera flash started acting up and not working... Today I woke up and NOTHING on the top half of my phone works. Meaning my ear peice, my 3.5mm jack, my camera, or flash, or proximity/light sensors... nothing. But the speakerphone works, my screen is fine. and my microphone works. kinda odd!
It almost like the top PC board got disconnected internally or something.
Just thought this was a strange issue. Already requested yet ANOTHER swap from HTC. Hopefully this next one can make me beleive this phone was worth it.
On another note. I did get my phone "ghost armored" at a cart in the mall pretty much immediately upon receiving it from fedex. And they do spray a small amount of soapy liquid on the outside of the phone to apply the skins. Do you think this could be enough to cause water damage? I'm afraid HTC is going to charge me for "non warranty problems" if the guys at ghost armor caused this! Its a very "fine mist" they use so I think it would be hard to penetrate the phones seals. But who knows? Whats your opinion?
Click to expand...
Click to collapse
water can literally penetrate the smallest most microscopic points. but i dont know think "mist" could do any harm. i think it sucks that you're having bad luck with all these though man.
I like straweberries, they taste good. When eaten slightly chilled they are refreshing as well. And the things you can do with them... fresh fruit topping for cereal, pancakes, yogurt, or you can make them into jam/jelly/compo(sp?)
Anyways, yes, it is possible for your device to have received water damage, this is why I have not and will never put something on my phone that requires the use of water in the application process. And it might even be probable given that on the top of the phone you have a 3.5mm jack, speaker housing, and when you take the back off this gets exposed... and I am guessing they removed the back before misting it, so even more water can get into that area causing major issues.
pjcforpres said:
I like straweberries, they taste good. When eaten slightly chilled they are refreshing as well. And the things you can do with them... fresh fruit topping for cereal, pancakes, yogurt, or you can make them into jam/jelly/compo(sp?)
Anyways, yes, it is possible for your device to have received water damage, this is why I have not and will never put something on my phone that requires the use of water in the application process. And it might even be probable given that on the top of the phone you have a 3.5mm jack, speaker housing, and when you take the back off this gets exposed... and I am guessing they removed the back before misting it, so even more water can get into that area causing major issues.
Click to expand...
Click to collapse
Haha, thanks for your opinion on strawberrys.
I believe they remove the battery, but put the battery cover back on before misting. They also leave the device off while they do this and tell you to leave it off for an additional 2 hours (i left mine off for 6 or 7 hours.)
Even leaving it off, if water gets it, it gets in, and starts causing the circuits and what not to corrode.
I will say, I think it is highly unlikely that you do have water damage causing this problem. If HTC says no go, water damage, those misty dudes are responsible and liable to replace your device/pay for repairs. But, I do highly doubt it.
Still, there is a chance of there being water damage, and even if it isn't causing the problem, HTC won't care.
All in all, I would put money that the swap goes just fine, and hopefull 3rd time is the charm for you. It seems some people, no offense, just have really bad luck with these, while others (not to brag), have bought 5 of them without a single problem.
pjcforpres said:
Even leaving it off, if water gets it, it gets in, and starts causing the circuits and what not to corrode.
I will say, I think it is highly unlikely that you do have water damage causing this problem. If HTC says no go, water damage, those misty dudes are responsible and liable to replace your device/pay for repairs. But, I do highly doubt it.
Still, there is a chance of there being water damage, and even if it isn't causing the problem, HTC won't care.
All in all, I would put money that the swap goes just fine, and hopefull 3rd time is the charm for you. It seems some people, no offense, just have really bad luck with these, while others (not to brag), have bought 5 of them without a single problem.
Click to expand...
Click to collapse
5 of them?! jeez!
I agree, I'm having really bad luck. I LOVE this phone. Its just getting annoying having to swap it out every other week.
I'm also angry that this broken one has the best screen I've seen on any nexus, no dust, no pink tint. its perfect! and i have to return it
Oh well. thanks for the advice. I feel a little better about the swap now, I cant really afford to lose another 530$.
One for me, and 4 others for friends that had me help them buy one...

[TOILET AGAIN]Another loser has dropped the SGS right there

Hey, guys. I know there are dozens of threads talking about that, but mine is quite specific. First, the toilet disaster highlights one-to-one:
- phone sitting by the sink, which is close to toilet
- stupid movement and there it was, Skype was on.
- took 3 seconds to ignore all the human dignity I'd had and took the SGS from the water
- removed a crappy silicone cover (this one saved me from a more serious accident) very fast and removed the battery as fast as
- towel, paper-towel, rags
- rice bowl
- youtube video showing disassembly instructions (pretty easy)
- contact cleaner
- rice bowl again
It worked perfectly 24 hours later! Screen on, sound ok... very easy device to open.
Everything was fine until I accidentally hit the voice search and the "sound level meter" didn't move.
Microphone is not working since then. Doesn't work for calls, video with sound, audio note... It works fine with the stock earphone though.
Yes, I restored to factory settings.
Yes, I reflashed and reinstalled the ROM.
When I BLOW (with my mouth) into the mic, nothing happens. But when I SUCK it, the michophone seems to "catch" all the noise. Is this a signal of hope?
I opened it again and sprayed a good contact cleaner, right into the mic. No changes.
ANY HELP WILL BE APPRECIATED!!!
Phone was placed on the sink with "Skype on". Hmmmm
jbdroid said:
Phone was placed on the sink with "Skype on". Hmmmm
Click to expand...
Click to collapse
Ayup...
Clearly the phone was deeply ashamed of what was going on and jumped into the open toilet to save your dignity.
You sucked on the Mic???
ew.
Sent from my GT-I9000 using XDA App
Skype, bathroom, sucking and blowing the mic... woah...
Its very nasty
Sent from my GT-I9000 using XDA App
Lol
I said "loser"...
Guys, rolling on the floor here, but any actual help?
Ahahahahahahahahah
Oh man grodiest i9000 thread ever.
Did you ever think about to replace the mic?? If ya say its easy to open the phone then you wont have problems to replace the mic I actually dont think its too expansive for ya. So actually its funny to read but I fell with ya. But you shouldnt use skype on the toilet my phone is waiting outside of the bath room, when I'm makin the big deal on the toilet xD
good luck dude
24 hours is way to short to remove water stuck between board and smd components. I think you fired it up to soon. Electronics dont repair themselves, once broken you need to replace parts to get things going again.
Only luck or a wallet can save you now im afraid.
Aww dude no way !!!.
I have had my fair share of phones falling into the loo, Luckily not with my SGS, but with my tocco and my spica.
My tocco survived after leaving it dry on the radiator for a day (on low low temperature)
My spica survived but needed a new screen. which was surprisingly cheap (not genuine part)
Just for my own amusement, Was it a number one or a number two you was doing at the time ?
Funny comments, But serious matter. Take their advice and leave it dry out a little more, You could of made it worse by powering it up. But lets not jump to conclusions just yet,
If drying it out for longer dont work. See if you can make a bit of cash by selling it for parts on ebay or similar.
Oh and is it on a contract ? if so do you have insurance ? or are you close to a renewal ?
Good luck, Hope you get a good outcome
azzledazzle said:
If drying it out for longer dont work. See if you can make a bit of cash by selling it for parts on ebay or similar.
Click to expand...
Click to collapse
- I'll always look at parts from ebay suspiciously now.
RedBeardThePirate said:
- I'll always look at parts from ebay suspiciously now.
Click to expand...
Click to collapse
Obviously you will have to mention the water damage.
But some people do buy broken / water damaged stuff.
Might not get a lot of money but it could be better than throwing it in the bin
My phone got drowned in the bottom of bag with a leaking water bottle, similar thing, phone worked but the mic wasn't 100% and the center button did not work at all. Purchased a replacement 3 button membrane they call it off ebay for $25 from UK. The mic is built onto this membrane. Funnily enough button started to work the day before it arrived but I will still replace the membrane just to know the mic is 100% as sometimes it comes across scratchy on the other end.
Hope all goes well for you.
dwyer125 said:
My phone got drowned in the bottom of bag with a leaking water bottle, similar thing, phone worked but the mic wasn't 100% and the center button did not work at all. Purchased a replacement 3 button membrane they call it off ebay for $25 from UK. The mic is built onto this membrane. Funnily enough button started to work the day before it arrived but I will still replace the membrane just to know the mic is 100% as sometimes it comes across scratchy on the other end.
Hope all goes well for you.
Click to expand...
Click to collapse
+1
I bought the flex cable keypad wich comes with the microphone. Just 10$ from HongKong. However, 3 weeks to arrive.
u could try drying ur circuit board in an ultrasonic dryer... should remove all the water from it...
Sent from my GT-I9000 using Tapatalk
Last time I flooded a phone (lake, beer, boat, he he), I used a food dehydrator. 24 hours in that gadget and all was well. Just last week my brother jumped into the water with his iPhone in the pocket. Same procedure and 24 hours later his phone lives.

Help fixing my headphone Jack?

Hey guys I really need some help here, I recently spilled a drink on my phone and after cleaning it off (it was almost all on the screen) the phone worked fine,until today that is. Everything on the phone works well except for the headphone Jack. I'm hoping its a software issue, I've wiped the cache and loaded a backup from before this started to no avail. I can't re-flash my rom yet because I'm not home. Im almost sure its just my phone and not the earphones, I used the earphones on my moms iPhone and it worked fine. Does anyone have any ideas as to how I can fix this? I'm running cyanogen mod nightly #20 (I realize there Is a new one out but I haven't downloaded it yet) I'm afraid to do what I hear most people did and take the phone apart. Is there anything that could remove any gunk from the Jack? I use my phone for music constantly and really want to fix this ASAP any help or advice is appreciated, thanks,
Zack
Sent from my MB860 using xda premium
If this helps anybody, I installed an app called toggleheadset2. This works as a temporary fix for now, however i still really want a permanent fix
Sent from my MB860 using xda premium
Spraying stuff like electrical contact cleaner into a smartphone headset jack is ill advised. You could try it, it might work without disassembly but it is risky.
If you have small q-tips you might try getting the end damp with isopropyl alcohol, hold the phone upside down and gently insert and remove a few times. Battery out of course, let it dry when you think it's clean. That's what I'd do probably. Little risk of damage, controlled amount of liquid entering the device and oriented in a drainage encouraging position.
Good luck and post your results and the method used!
Sent from my MB860 using xda premium
I feel like the atrix headphone jack attracts junk. No other device with a headphone jack has had this much trouble preventing stuff from getting in the jack. Perhaps it's because the phone is in my pocket most of the time with lint etc.
BTW I think alcohol is the best solution. TAKE OUT BATTERY FIRST
Thanks for all the great replies guys, however I don't have any idea how I fixed it. I put the headphones in to no avail. Downloaded that app. Toggled a few times and when I uninstalled the Jack worked again.
Sent from my MB860 using xda premium

Nexus 4 water damage, speaker not working even with a new replacement

Hi
I have a nexus 4 that fall down in the swimming pool...
So I take appart and get the motherboard, then I put it on isopropyl alcohol and clean it very well
I reassembled it and... everything works but the main speaker!!!
I though that buzzer maybe damage and get a replacement, I change it but nothing happens, the same, speaker not working...
So any idea??
Thanks in advance =)!
sdavidone said:
Hi
I have a nexus 4 that fall down in the swimming pool...
So I take appart and get the motherboard, then I put it on isopropyl alcohol and clean it very well
I reassembled it and... everything works but the main speaker!!!
I though that buzzer maybe damage and get a replacement, I change it but nothing happens, the same, speaker not working...
So any idea??
Thanks in advance =)!
Click to expand...
Click to collapse
The speaker phone or the loudspeaker?
The ribbon cable connectors are maybe damaged.
Sent from my Nexus 4 using xda app-developers app
is loudspeaker, I have already change the ribbon cable and everything related with it is working but no the loud speaker :S!
sdavidone said:
is loudspeaker, I have already change the ribbon cable and everything related with it is working but no the loud speaker :S!
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Click to collapse
The part of the board where the loudspeaker is connected or attached is probably damaged.
Sent from my Nexus 4 using xda app-developers app
From my experience, speakers usually don't work when they are still wet. Let it dry out more and it should work.
I have already dried it but nothing happens =(
sdavidone said:
I have already dried it but nothing happens =(
Click to expand...
Click to collapse
Maybe the Nexus 4 built in power supply (the one that allows charging) has a malfunction causing it to not work with certain components due to a power issue because of the water also causing the power supply to split the power to the most important hardware.
Can you check if NFC works in any way?
Sent from my Sony Tablet S using xda premium
I am in the same boat. My Nexus 4, accidently dropped in the pool and was there for around 20 minutes. Opened it and cleaned the MOBO with alcohol. Was able to restore all the functionality except the loud speaker. I can hear songs using headphones, but not through the speaker. I hope through this thread, we can find solutions.
p.s. I checked the speaker of NEXUS 4 by connecting it to my computer and it is working just fine, so it seems that it is not getting any signals from the MOBO.
fell in the rub ... didn't even switch off ... seems to be working fine except for the phone speaker ... the speaker on the back sounds a bit funny but seems to work ... I have it in rice now hope it will work tomorrow
sid_83 said:
I am in the same boat. My Nexus 4, accidently dropped in the pool and was there for around 20 minutes. Opened it and cleaned the MOBO with alcohol. Was able to restore all the functionality except the loud speaker. I can hear songs using headphones, but not through the speaker. I hope through this thread, we can find solutions.
p.s. I checked the speaker of NEXUS 4 by connecting it to my computer and it is working just fine, so it seems that it is not getting any signals from the MOBO.
Click to expand...
Click to collapse
My problem is slightly different. Instead of dropping in the pool, it actually dropped on to a concrete floor. So, not sure if the speaker is damaged or something else. I took the phone apart, and cannot find any lose connection. Just wonder how do you connect your nexus 4 speaker to your computer? I would like to find out if my speaker is still working
Thanks,
sid_83 said:
I am in the same boat. My Nexus 4, accidently dropped in the pool and was there for around 20 minutes. Opened it and cleaned the MOBO with alcohol. Was able to restore all the functionality except the loud speaker. I can hear songs using headphones, but not through the speaker. I hope through this thread, we can find solutions.
p.s. I checked the speaker of NEXUS 4 by connecting it to my computer and it is working just fine, so it seems that it is not getting any signals from the MOBO.
Click to expand...
Click to collapse
Were you able to fix the loud speaker problem? I dropped my phone into the ocean water for 1 second. Everything works now except for the loud speaker. I've replace the loud speaker and also replaced the daugtherboard. Still loud speaker does not work.

headphones not recognised after phone got dunked

So I accidently dunked my z2 in the bath took it out everything OK used last night when I took it out of the water it said that headphones had been inserted which they hadn't. Anyway today I go to use my noise cancellation headphones and its not recognising anything has been plugged in. So plays through the speaker. Tried headphones elsewhere and they work. Anyone have any ideas ?
Just checked mine it's working. I was washing my phone yesterday to make sure there is no gap issues or problem with waterproofing. Take it back to the shop and tell them headphones are not working.
Sent from my D6503 using XDA Premium 4 mobile app
Use compressed air in the jack. It's most likely just left over moisture or particals
Sent from my D6503 using XDA Premium 4 mobile app
flumps said:
Use compressed air in the jack. It's most likely just left over moisture or particals
Sent from my D6503 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Will look into buying some air thanks
update thanks for all the help cleaned out socket with a coiled up iece of kitchen roll and all working again
Strangeland16 said:
update thanks for all the help cleaned out socket with a coiled up iece of kitchen roll and all working again
Click to expand...
Click to collapse
Awesome. I've had the same issue with other phones after using them in the rain
Sent from my D6503 using XDA Premium 4 mobile app
hey
same problem with me, I washed the phone (didn't even let it sink, just flowing water for a few seconds) meanwhile once it said "headphones recognized" (which it clearly should not lol, it should be secured against shorting the pins out..) and this morning it kept working-notworking (like i was plugging in and out simulteniously) and finally totally stopped working
any ideas? should I try some dry blower ?
--edit
nvm I cleaned it with the little ear-cleaning buds/sticks. It did have some moisture to it. After a few tries it started working again. In my opinion, this is still pretty sad and poor performance from a water proof phone..
Take note that it was almost 12 hours ago I washed it.
Ive never had this problem but you should read the manual
Hey i feel like unpopular opinon penguin here , but two things 1, dont use sound while under water. and dont use sound features (includes mike) 2-4 hours after it been in water. it says it right in your manual their. 2. if you didnt do those things its posible the build of your phone isnt up to standard. Also i Could be wrong BUT DONT USE COMPRESSED AIR TO CLEAN YOUR PHONE. look im not certain about these seals or water proofing done but they may break under strong air pressure plus you may be pushing the water (unlikely) but further into your phone may be into a place where its not meant to be/ ever gotten two without added focused compressed air maybe even forcing the breakage of a seal (unlikely again with the ip rating) but i would not be risking this . ive tested my phone for water proofing and have not once had a single problem so maybe the phone is faulty. take it back and get it tested dont clean it yourself. it also talks about the warrenty in the manual which talks if seals are broken or moisturefound in certain parts breaks the warrenty so be very carefull. soz for my bad grammar

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