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I called around to different Radio shacks asking if I pre order what time can I come to pick it up, one store said they are scheduling appointments for people to come in bc they dont want everyone in the store at once...
3 other stores I called said they will just call me when it gets in but they have no idea when the shipment will even get their but it usually gets in around noon so about then...then they ramble on saying "oh you can get it on the 5th too"
lol yea right..let me wait till the 5th
maybe BB can give me a better answer on how early on the 4th I can get it.
take THAT Shack! BB FTW
My RS asked for a time when I placed my pre-order, and I asked for first thing in the morning... 8AM for this particular shop. YMMV
stretchwookie said:
take THAT Shack! BB FTW
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What time BB telling you?
My appointment time at The Shack is 8:30am.
My Shack opens at 9:30, so that's when I'll be there.
They asked me when I wanted to come in. Said I was the first pre-order they had.
crazyjoezx said:
What time BB telling you?
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the one near me is 9am
"we'll call you Thursday"
They said they may open early but aren't sure. Over 20 ordered there so far.
They told me at 9:30am, gaureented delivery by 9:30am
They asked me Fri or Sat, I said Fri. They asked morning, afternoon, or night, I said maybe afternoon since if they get shipment on Fri, it would be after 12pm. But I will check on Thur and see if they have it, and go in the morning. I don't think they can stop us, if they have it in hand already.
Said come in when the doors open!
The Shack by my house usually opens at 9:00, but the manager said he'll open at 8:00 to get me my phone before I go to work on Friday. He also said his Sprint rep confirmed he'll have the phones in store by then!
the radioshack i preordered mine asked what time i wanted to get it. i don't get off work until around 5, so i'll be getting mine that friday at 7.
pretty excited; this should be a great phone.
The Radio Shack where I pre-ordered opens their doors at 9:00AM.
They said they will be ready to roll when the doors open.
I will sitting on their door step at 8:30AM drueling.
I will call a few days before to make sure they received their EVO shipment.
My RS asked me what time I said 8am, I was the 12th person to preorder as of 3 o'clock today.
As a side not check your receipt and tell me when you preordered and what the pin# at the top is, the manager at my store told me that is the number that tells them how many have sold nationwide.
Mine says 127,768 as of today. I am just curious if that is correct.
I understand if you don't want to give me the exact#, but I am just curious if the early orders have much lower #'s and so on.
Roman G said:
My RS asked me what time I said 8am, I was the 12th person to preorder as of 3 o'clock today.
As a side not check your receipt and tell me when you preordered and what the pin# at the top is, the manager at my store told me that is the number that tells them how many have sold nationwide.
Mine says 127,768 as of today. I am just curious if that is correct.
I understand if you don't want to give me the exact#, but I am just curious if the early orders have much lower #'s and so on.
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I'm in the 14k range. I pre-ordered at 7pm on the 14th, which i believe was the first day pre-orders were available for The Shack.
The manager I talked with told me the appointment thing is not a corporate thing. They are probably just trying to avoid being overrun in the morning. I was at the Pre launch waiting in line in the morning (10 or so people) and within an hour of being open, the store was empty. Did have some nice cookies though
He said all phones will be at the store by the 4th.
Roman G said:
My RS asked me what time I said 8am, I was the 12th person to preorder as of 3 o'clock today.
As a side not check your receipt and tell me when you preordered and what the pin# at the top is, the manager at my store told me that is the number that tells them how many have sold nationwide.
Mine says 127,768 as of today. I am just curious if that is correct.
I understand if you don't want to give me the exact#, but I am just curious if the early orders have much lower #'s and so on.
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5/15 - 34K
Rad Shack / Sprint were very stringent on the Eligibility for upgrade in order to pre-order the phone. You _had_ to be eligible now in order to sign-up.
The only thing I could think of as to why would be they may release to the phone to pre-orders early. Im kinda expecting a call early that week.
I work for Radioshack; our memo instructed us to ask people when they would be available to pick up their preorder, because it would get very hectic with everyone in the store trying to activate all at once. Our stores usually have a max of four registers, and activating and ringing up takes a decent amount of time if it all goes perfect. So it's understandable if some stores took initiative and started setting times instead of asking; a lot of people who've preordered at my store keep saying, "oooohh, I dunno, maybe sometime around noon. I dunno." We only hold the preorders for two days, so it's important to have a date and time in mind so people don't forget.
As for shipments... we honestly have no idea when they're coming in. I hate to be negative, and I'd love to say we'd have it in early (like video stores with new release movies), but... realistically, based on previous history... I'd be surprised if we got the phones on the 4th. We'll see though, hopefully we'll have them early *crosses fingers*
But I will check on Thur and see if they have it, and go in the morning. I don't think they can stop us, if they have it in hand already.
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Wrong. If a store sells a phone before its release date, there are fines involved; not to mention Radioshack as a whole could lose the ability to sell Sprint phones. It's a MASSIVE breach of contract, so I would lose that mentality real fast.
Rad Shack / Sprint were very stringent on the Eligibility for upgrade in order to pre-order the phone. You _had_ to be eligible now in order to sign-up.
The only thing I could think of as to why would be they may release to the phone to pre-orders early. Im kinda expecting a call early that week.
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Also contractual agreements. We can't sell the phone outright or on 1-year upgrades, under any circumstances. I'm sure if you had an upgrade eligibility on June 1st, they'd let it slide, but in the end that'll depend in individual managers, so ask. That said, we are supposed to be getting more than our preorder total... quite a few more... but I can't reveal how many; suffice to say you'd be okay going in day-of, so long as your eligibility date is June 1st.
i have been emailed about my pre-order from mobile phones direct and now they are saying that delivery wont be in october, but they will start shipping on the 1st of november
i was hoping that i would be in the first shipments as i ordered on the 4th of sept
what do you guys think about this delay - i am seriously considering another phone, the blackberry i have now i doing my head in!
here are the emails weve been sent about the preorder:
Dear Customer
Many thanks for your order for the exciting new Desire HD!
Today, we can confirm you will still be one of the first customers to receive this amazing new phone.
We are expecting to be able to fulfil your order in the next 15 working days which means your Desire HD should be with you by the end of October.
There is no need to call us, we promise to update you with further information next week!
Kind regards
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Dear Customer
Your new HTC Desire HD!
The latest information regarding your delivery has not changed - ‘we are still expecting to be able to fulfil your order by the end of October’.
This will have no impact on you being one of the first customers to receive this amazing new phone!
There is no need to call us, we promise to update you with further information next week.
Kind regards
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Dear Customer
Thank you for your order of the stunning New Desire HD.
The demand for this product has been tremendous and unfortunately there has been a delay in getting supplies in the UK. This has meant they are in very short supply everywhere.
The good news is our shipment has been confirmed. We expect to commence deliveries during the week of the 1st of November.
We appreciate that you have been inconvenienced. We apologise on behalf of HTC.
What happens next? We will email you on the 1st of November confirming your delivery date.
Thank you and sorry for the delay.
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you could just wait ?, 1st of november is only 1 week away its not that long
at least you have a phone to use in the mean time i sold mine so i could buy the DHD imo dont be so impatient
I was in the same position as you however I ordered from e2save (part of the carphone warehouse) on Saturday via quidco, the deal was cheaper and the parcel is out for delivery today by DHL.
Needless to say I have cancelled my MPD order today, so much for utimate HTC partner!
actually if you are getting a run around like that then i would cancel and order with someone else just for the principle of give **** service then lose a sale
Yes I cancelled my order too with MPD after waiting for many weeks. The funny thing is they didn't seem to care about me cancelling, no apology for delay or trying to convince me not to cancel, just confirmation to say they have cancelled.
*BOWS DOWN*
THANKYOU! i have emailed MPD to cancel the contract, called E2Save (quidco just didnt work for me )
I got twice as many minutes, more texts and the handset price was cheaper!
AND its being delivered tomorrow!!!!!
*BOWS DOWN*
packetlos said:
I was in the same position as you however I ordered from e2save (part of the carphone warehouse) on Saturday via quidco, the deal was cheaper and the parcel is out for delivery today by DHL.
Needless to say I have cancelled my MPD order today, so much for utimate HTC partner!
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panyan said:
*BOWS DOWN*
THANKYOU! i have emailed MPD to cancel the contract, called E2Save (quidco just didnt work for me )
I got twice as many minutes, more texts and the handset price was cheaper!
AND its being delivered tomorrow!!!!!
*BOWS DOWN*
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Just a heads up, I ordered from E2Save on the 21st October and they still haven't shipped the phone, DHL tracking says 'Parcel data received awaiting coll'. I emailed them this morning and i'm still waiting for a reply.
Won't be a happy bunny if you get yours before me
I canceled my order with mpd last week. Ordered one from onestopphoneshop today £5 a month cheaper and should be dispatched today. Will update once I have dispatch notice.
panyan said:
*BOWS DOWN*
THANKYOU! i have emailed MPD to cancel the contract, called E2Save (quidco just didnt work for me )
I got twice as many minutes, more texts and the handset price was cheaper!
AND its being delivered tomorrow!!!!!
*BOWS DOWN*
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lol no problem, I am gutted because my wife was out when DHL came so I have to wait until tomorrow to get my grubby mits on my DHD!
It's probably worth noting that I spoke to MPD this morning and they have had a shipment in and will continue to get them this week so should be dispatching them on a first come first served basis.
I'm hoping the guy I spoke to is right when he says I should probably get mine tomorrow or Wednesday, but I'm guessing Wednesday now.
bugail said:
Just a heads up, I ordered from E2Save on the 21st October and they still haven't shipped the phone, DHL tracking says 'Parcel data received awaiting coll'. I emailed them this morning and i'm still waiting for a reply.
Won't be a happy bunny if you get yours before me
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the woman i ordered with today said they got a shipment of 140 just when i was ordering so it said "in stock" and so she said that i should get it tomorrow
maybe we will both get it tomorrow
Mobile Phones Direct - S*** in Service
I've ordered mine with MPD on 20th September and there is no sign of it.
I got the same email stating that they will update me about the delivery on 1st November...
I never buy with them again...
i think e2save are sending out t-mobile orders first!
i cancelled my vodafone order with them, as i had pre-ordered beginning ov october, only to hear t-mobile orders had been delivered before mine. and that people had ordered them last week, and had them next day !!!
also, all the tariffs keep changing there, last week t-mobile unlimited web 600 was £25 a month, free handset, now its £29.99 handset cost. and the vodafone deal i had has disappeared! now more expensive!!
ive given up, and am waiting til next year and 1.2 ghz ++ devices now.
and hearing all the complaints, it sounds like this is yet another rushed beta device from HTC.
Cancelled my MobilePhonesDirect order. Got it frm Mobiles.co.uk within 24hrs of order
santhoshkumar said:
I've ordered mine with MPD on 20th September and there is no sign of it.
I got the same email stating that they will update me about the delivery on 1st November...
I never buy with them again...
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I've cancelled my order with MPD just 30 minutes before. (helping those poor souls who still believe in MPD and queing there).
Ordered mine with Mobiles.co.uk (free phone + £50.00 Quidco) for the same deal on 26th October 10:00 PM. got it delivered today at 11:00 AM...
Hats off mobiles.co.uk.
I'm so glad I cancelled my MPD order! I've had my DHD since last Monday thanks to me not being willing to wait any more!
Got mine sim free from phones 4 u [email protected] £449.95, i cancelled the expansys £499order, mind you i had rang the phones 4 u northampton, corby, leicester, market harborough, coventry, and kettering branches,
if they try to tell you it is contract only, just tell them you know they sell it sim free, they tend to back down and say something like "i have just checked with my manager and oh yes i see it is available sim free.....sir"
good hunting.
Closing thread.
Topic has been talked about for a long time here
http://forum.xda-developers.com/showthread.php?t=805671
Feel free to post you update there
Cheers,
M_T_M
Your friendly Mod
How many of us pre-ordered with Best Buy and got back ordered? I ordered a 32g White on the 8th.
I pre-ordered from BB as soon as it was available (32GB W). Got an email notice yesterday the device has shipped (from OH). This morning the device is in Buffalo.
Due to arrive on Tuesday, per UPS tracking.
Same thing. Shipped from OH and coming on Wednesday. If my preorder back from the 8th went to back order status I would go find a store that has the model you want and talk to the store manager. That's not right (don't care what or how it happened) thats not good customer service and last time I checked the majority of the US economy is what?.......a service economy.
bummed
Now I am bummed I found them at a Best Buy close to me and I called to have it transferred to store so I can get it now but now it says order being fulfilled now and they cannot transfer now. They said I should get it Thursday or Friday so much for pre-order.
it's ridiculous how pre-order is to be shipped after the retail store have it in stock. i've always thought pre-order is to be shipped out so that the buyer would have it on the same day it's available to consumers.
cancelled pre-order, pick 1 up this morning. i'd be surprise if they sell much @ my local best buy, no ads or any indication they have it in stock. no display unit. most reps don't know they have it other than mobile department reps.
Gosh, that really sucks guys. I pre-ordered mine on Amazon, got annoyed with the delayed shipping (and decided to upgrade to a larger capacity), and ended up walking into my local Best Buy and picking one up.
Why can't these companies do a pre-order right. It shouldn't be that hard. You don't even have to guess at the demand! There is no reason that I should have been able to walk into the store and buy one when you guys are stilling waiting to receive your pre-order.
Yup.
There's just no reason to pre-order these things. You know there won't be a stampede to get them and the pre-orders are always handled in some funky manner.
Either do it the Apple way where pre-orders are literally delivered to peoples' doors the day the product is released or at least make it so that people can pick up their device in-store on that date.
Pre-order actually worked out OK for me. My local BB, while it had >60 of these devices on 17th, 100% of them were 16GB devices - I want a 32GB device. Who know when this BB store will get 32GB in inventory?
I'll have my device on Tuesday - soon enough, I suppose.
At least you had the option / appearance of a preorder... My two closest stores didn't do them. They did tell me they had a 32GB physically in hand today so I drove 35 miles only to find out they won't get them til tuesday... Hopefully.
Spent an hour today getting F'd in the A by BB. Nice letter heading to corporate today after talking with 2 douche managers. Tips? Ideas?
Bukem75 said:
At least you had the option / appearance of a preorder... My two closest stores didn't do them. They did tell me they had a 32GB physically in hand today so I drove 35 miles only to find out they won't get them til tuesday... Hopefully.
Spent an hour today getting F'd in the A by BB. Nice letter heading to corporate today after talking with 2 douche managers. Tips? Ideas?
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Here are a few that could help them:
-Ship preorders early so they arrive on Launch Day. If not possible due to various reasons, clearly indicate that on the preorder information.
-Allow people that preordered and are on backorder to pickup their preordered model in the store.
-Dont wait until customer opinion surveys reach rock bottom before attempting to fix the problem. High end electronics retailing should equal good customer service. I dont care that you might only have 5-10% margin, to the customer they are still paying on average more than other items.
- Have an equal or slighly smaller quantity of device accessories along with the tablet.
Dang I am so jealous I am still waiting for my pre-order. Thursday is suppose to be my day.
I pre ordered on the 8th. When I found out they wouldn't start shipping them out until the 17th, I canceled my order. I ended up going to my local BestBuy on the 17th to pick one up.
Sent from my GT-P7510 using Tapatalk
I walked in a got one no problems lol cancel it and go in to the store
Sent from my GT-P7510 using XDA Premium App
So pre-orders went live for VZW on Friday. The forms says "out of stock until March 30th". So hopefully they will ship to arrive on that date.
Fingers crossed.
I ordered 2 of them for my business account on Friday, and the rep said that they would ship early and arrive on or before 3-30-17.
Charge processed by Verizon this evening so I imagine it will ship today, tomorrow latest. I'll advise once I see a confirmation on the shipping.
MrRadioActive said:
Charge processed by Verizon this evening so I imagine it will ship today, tomorrow latest. I'll advise once I see a confirmation on the shipping.
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Yes, same thing here. No shipment info yet.
I have a UPS tracking on my pre-order now.
ancalagon72 said:
I have a UPS tracking on my pre-order now.
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Did you get it via email? Did they do one-day or two-day shipping?
I used the link from my order confirmation email - it just updated but still not sure on shipping speed... It says UPS Ground 1
Same. UPS Ground 1. I just checked my order online, no email.
I don't have a link on my order receipt, but when I clicked around on the VZW site I finally found something that said my order was sent to warehouse for shipment. No other info as yet...
That usually means it's ready to ship awaiting pickup by the carrier. UPS will probably update the shipping details tonight once they have it in their possession.
My page finally updated with Shipper and tracking. The page says 1Z4 is the shipper and the tracking number won't work for USPS, UPS, or FedEx. But my guess is that it is all just been entered and will get "fixed" when it actually gets picked by UPS.
I got the tracking number my phone should here tomorrow.
Damn I just ordered mine this morning from my online business account portal. Looks like I'll be late to this party then
Mine shipped today via FedEx. Delivery is for tomorrow AM, but I'm an Enterprise customer...I get all the phones, and they always ship to me a day or 2 before they release in stores. Gotta love that.
I wish Sprint would follow and release early.
Sent from my SM-G935P using Tapatalk
DietDoubleDew said:
Damn I just ordered mine this morning from my online business account portal. Looks like I'll be late to this party then
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Make sure you sign all the documents if you doing payment Installments as they may forget to send it to you. It happened to me but I act quickly
Mine is in transit!! Has not updated a delivery time, but coming from Chester PA via UPS Ground to VA, which is one day shipping time!
Received FedEx tracking number. Arriving 3/29 by 10:30a. Business enterprise customer. Seems I get devices a day or two early. Note 7 and Pixel XL came early.
skinnytoo2 said:
Received FedEx tracking number. Arriving 3/29 by 10:30a. Business enterprise customer. Seems I get devices a day or two early. Note 7 and Pixel XL came early.
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I'm a business enterprise customer too but I only preordered the G6 at 9am CST this morning. I don't have any other updates and my order status link in the confirmation email always gives me an error message. Not good news ? oh well
Sitting at UPS in my town waiting for Verizon to "upload" something to UPS so they can deliver it, according to UPS. No early pickup either so it looks like Verizon is going to hold off on letting these be delivered until 3/30. Of course they are, that's what Verizon does
Those who preordered or ordered the US Version of the S8 or S8+, how long did it take before you got it? I ordered mine (Model # SM-G955UZKAXAA) on May 31st directly through Samsung and I haven't even gotten a tracking number yet however I can simply walk into any Best Buy in my area and pick one up. I'm thinking of cancelling the order and just doing that.
ajsmsg78 said:
Those who preordered or ordered the US Version of the S8 or S8+, how long did it take before you got it? I ordered mine (Model # SM-G955UZKAXAA) on May 31st directly through Samsung and I haven't even gotten a tracking number yet however I can simply walk into any Best Buy in my area and pick one up. I'm thinking of cancelling the order and just doing that.
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I just ordered the unlocked version too from samsung.com and I did the trade in thing with my Note 5 and received 300.00 trade in value, but told me should ship in 1-3 days, I have too noticed that best buy has them in stock, but i wanted to just trade in my Note 5, I would be on the phone with them about it if I was you, also my order is suppose to ship 2nd day air, what type of shipping did you get with yours?
2003vstrom said:
I just ordered the unlocked version too from samsung.com and I did the trade in thing with my Note 5 and received 300.00 trade in value, but told me should ship in 1-3 days, I have too noticed that best buy has them in stock, but i wanted to just trade in my Note 5, I would be on the phone with them about it if I was you, also my order is suppose to ship 2nd day air, what type of shipping did you get with yours?
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They are shipping 2nd day air but it has been a week now and still no sign of it being shipped. I called them last night and the rep said they weren't on backorder so I don't know what's taking them so long. She said I should be getting a tracking number today but still haven't gotten anything. I'm ready to cancel my order and get something else.
ajsmsg78 said:
They are shipping 2nd day air but it has been a week now and still no sign of it being shipped. I called them last night and the rep said they weren't on backorder so I don't know what's taking them so long. She said I should be getting a tracking number today but still haven't gotten anything. I'm ready to cancel my order and get something else.
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Yeah if mine doesn't ship by Friday I might just cancel mine, they should should be able to contact the warehouse see whats going on, unless yours just got lost at the warehouse, but Samsung wants to sell phones then they need to get there act together and ship orders promptly.
2003vstrom said:
Yeah if mine doesn't ship by Friday I might just cancel mine, they should should be able to contact the warehouse see whats going on, unless yours just got lost at the warehouse, but Samsung wants to sell phones then they need to get there act together and ship orders promptly.
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I know. We spend 800 something on a phone and the service is awful.
Ordered the S8+ 64GB (Unlocked), Model Number: SM-G955UZKAXAA, ( SM-955U1 ), through my Samsung account.
Ordered June 5th (evening after 5pm)
Confirmed June 6th
Shipped June 7th (picked up by FedEx @ 5:39pm in Indianapolis using 2nd Day shipping)
Tracking number states it will arrive June 9th between 9:45am-1:30pm. (North Florida)
Indirect signature is required. You, your neighbor, apt. office manger, etc. or sign door tag for delivery on the next attempt if they miss you. I have a FedEx Delivery Manager account but can't electronically sign it for this particular shipment like I can with my UPS account. I am leaving a signed signature waiver release form for both the phone and the separately shipped nano SIM card. If I'm not there and they don't accept my signature release form, it will probably be Monday before I get it.
Wouldn't you know it. I finally got my tracking number six business days later. I should have the phone in two days.
yeah I just woke up to email stating my has shipped and should be here Friday with indirect signature, so I will have to type up and sign a release and hope they take it.
FedEx accepted the my signature waivers and the S8+ was delivered as scheduled at 10:30am on June 9th. It was about 3.5 days from the time I submitted the order until it arrived at my front door.
Bought mine from Bestbuy..Same day pick up
I had preordered on Amazon, but got sick of waiting. Especially since Best Buy is selling for $725 right now
Sent from my SM-G955U1 using Tapatalk
Yeah I walked into best buy and bought one. Then went back 3 days later for the $100 credit from the price drop.
I'm sitting on the back ordered list. I have the $100 off plus the $200 trade in for any smartphone. I don't want to walk away from such a great discount.