What time did Shack tell you to pick up? - EVO 4G General

I called around to different Radio shacks asking if I pre order what time can I come to pick it up, one store said they are scheduling appointments for people to come in bc they dont want everyone in the store at once...
3 other stores I called said they will just call me when it gets in but they have no idea when the shipment will even get their but it usually gets in around noon so about then...then they ramble on saying "oh you can get it on the 5th too"
lol yea right..let me wait till the 5th
maybe BB can give me a better answer on how early on the 4th I can get it.

take THAT Shack! BB FTW

My RS asked for a time when I placed my pre-order, and I asked for first thing in the morning... 8AM for this particular shop. YMMV

stretchwookie said:
take THAT Shack! BB FTW
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What time BB telling you?

My appointment time at The Shack is 8:30am.

My Shack opens at 9:30, so that's when I'll be there.
They asked me when I wanted to come in. Said I was the first pre-order they had.

crazyjoezx said:
What time BB telling you?
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the one near me is 9am

"we'll call you Thursday"
They said they may open early but aren't sure. Over 20 ordered there so far.

They told me at 9:30am, gaureented delivery by 9:30am

They asked me Fri or Sat, I said Fri. They asked morning, afternoon, or night, I said maybe afternoon since if they get shipment on Fri, it would be after 12pm. But I will check on Thur and see if they have it, and go in the morning. I don't think they can stop us, if they have it in hand already.

Said come in when the doors open!

The Shack by my house usually opens at 9:00, but the manager said he'll open at 8:00 to get me my phone before I go to work on Friday. He also said his Sprint rep confirmed he'll have the phones in store by then!

the radioshack i preordered mine asked what time i wanted to get it. i don't get off work until around 5, so i'll be getting mine that friday at 7.
pretty excited; this should be a great phone.

The Radio Shack where I pre-ordered opens their doors at 9:00AM.
They said they will be ready to roll when the doors open.
I will sitting on their door step at 8:30AM drueling.
I will call a few days before to make sure they received their EVO shipment.

My RS asked me what time I said 8am, I was the 12th person to preorder as of 3 o'clock today.
As a side not check your receipt and tell me when you preordered and what the pin# at the top is, the manager at my store told me that is the number that tells them how many have sold nationwide.
Mine says 127,768 as of today. I am just curious if that is correct.
I understand if you don't want to give me the exact#, but I am just curious if the early orders have much lower #'s and so on.

Roman G said:
My RS asked me what time I said 8am, I was the 12th person to preorder as of 3 o'clock today.
As a side not check your receipt and tell me when you preordered and what the pin# at the top is, the manager at my store told me that is the number that tells them how many have sold nationwide.
Mine says 127,768 as of today. I am just curious if that is correct.
I understand if you don't want to give me the exact#, but I am just curious if the early orders have much lower #'s and so on.
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I'm in the 14k range. I pre-ordered at 7pm on the 14th, which i believe was the first day pre-orders were available for The Shack.

The manager I talked with told me the appointment thing is not a corporate thing. They are probably just trying to avoid being overrun in the morning. I was at the Pre launch waiting in line in the morning (10 or so people) and within an hour of being open, the store was empty. Did have some nice cookies though
He said all phones will be at the store by the 4th.

Roman G said:
My RS asked me what time I said 8am, I was the 12th person to preorder as of 3 o'clock today.
As a side not check your receipt and tell me when you preordered and what the pin# at the top is, the manager at my store told me that is the number that tells them how many have sold nationwide.
Mine says 127,768 as of today. I am just curious if that is correct.
I understand if you don't want to give me the exact#, but I am just curious if the early orders have much lower #'s and so on.
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Click to collapse
5/15 - 34K

Rad Shack / Sprint were very stringent on the Eligibility for upgrade in order to pre-order the phone. You _had_ to be eligible now in order to sign-up.
The only thing I could think of as to why would be they may release to the phone to pre-orders early. Im kinda expecting a call early that week.

I work for Radioshack; our memo instructed us to ask people when they would be available to pick up their preorder, because it would get very hectic with everyone in the store trying to activate all at once. Our stores usually have a max of four registers, and activating and ringing up takes a decent amount of time if it all goes perfect. So it's understandable if some stores took initiative and started setting times instead of asking; a lot of people who've preordered at my store keep saying, "oooohh, I dunno, maybe sometime around noon. I dunno." We only hold the preorders for two days, so it's important to have a date and time in mind so people don't forget.
As for shipments... we honestly have no idea when they're coming in. I hate to be negative, and I'd love to say we'd have it in early (like video stores with new release movies), but... realistically, based on previous history... I'd be surprised if we got the phones on the 4th. We'll see though, hopefully we'll have them early *crosses fingers*
But I will check on Thur and see if they have it, and go in the morning. I don't think they can stop us, if they have it in hand already.
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Wrong. If a store sells a phone before its release date, there are fines involved; not to mention Radioshack as a whole could lose the ability to sell Sprint phones. It's a MASSIVE breach of contract, so I would lose that mentality real fast.
Rad Shack / Sprint were very stringent on the Eligibility for upgrade in order to pre-order the phone. You _had_ to be eligible now in order to sign-up.
The only thing I could think of as to why would be they may release to the phone to pre-orders early. Im kinda expecting a call early that week.
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Also contractual agreements. We can't sell the phone outright or on 1-year upgrades, under any circumstances. I'm sure if you had an upgrade eligibility on June 1st, they'd let it slide, but in the end that'll depend in individual managers, so ask. That said, we are supposed to be getting more than our preorder total... quite a few more... but I can't reveal how many; suffice to say you'd be okay going in day-of, so long as your eligibility date is June 1st.

Related

Availability !

Just got back from making the rounds to 4 sprint stores.
Two each corp stores/normal outlets.
At the one (corp) store I use they said that even if paying full price....ie, no upgrade no contract, they were only getting 10 each at the stores.
As I traveled to the other stores they told me without me mentioning the 10 per store thing, that they would only be getting 10 units.
My store guy says to go to Best Buy and get one and then come back and he will activate it and throw in a few accessories.
They ALL said that the big box stores would be getting more than the sprint stores would be getting.
I know this might not make those who have an upgrade eligibility available to them, but those like me who will be paying full price might need to know.
That's it.
bubbacs1 said:
Just got back from making the rounds to 4 sprint stores.
Two each corp stores/normal outlets.
At the one (corp) store I use they said that even if paying full price....ie, no upgrade no contract, they were only getting 10 each at the stores.
As I traveled to the other stores they told me without me mentioning the 10 per store thing, that they would only be getting 10 units.
My store guy says to go to Best Buy and get one and then come back and he will activate it and throw in a few accessories.
They ALL said that the big box stores would be getting more than the sprint stores would be getting.
I know this might not make those who have an upgrade eligibility available to them, but those like me who will be paying full price might need to know.
That's it.
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You must live in the middle of nowhere, because the big sprint stores out my way (Baltimore) are getting way more than 10. The closest one to my house said 200 atleast on launch day.
Where do you live?
I checked at my local Sprint store yesterday. They said that they had no idea how many Evo's they would have. She said it could be 5 or 20. I'm going to another store tomorrow to see what they tell me.
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ejqr5 said:
I checked at my local Sprint store yesterday. They said that they had no idea how many Evo's they would have. She said it could be 5 or 20. I'm going to another store tomorrow to see what they tell me.
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Oh ****, dude. I'm in Greenville right now too. Where did you ask? I'm planning on getting mine from the Haywood Rd store. Let me know your results.
I'm just outside Chicago, NW 'burbs.
1 of the stores is a repair/tech center, they all said the same thing and I didn't say anything about numbers till they did!
But it would be hard to believe that ANY sprint store gets more than 20, that number of 200 sounds just bragish by the store clerk.
Best Buy in Naperville Illinois, states they will have enough for Pre-Orders with a cut off date for guaranteeing them of 28th this month.
I Went in some big sprint dealers in my local area in New Jersey. They all said that they wont know how many they would be getting. But they know whoever pre-order will most deff get theres before those paying full price or upgrade with no pre-order.
Most likly doing pre-orders on phones like this. They send in how many pre orders they got and just order that many. Same with the palm pre. people had to wait 2-3 weeks before they got another shipment in of palm pres.
Like the user said above i think they would just get about 10-20 and half of those or most will be for pre-orders. If those people dont pick they order up with in 2 days. then its just a first come first serve thing
Today I went to a Sprint store that's by my work (scouting a "plan B" store in case the one by my house runs out) and asked the following:
Q: Are you taking pre-orders for the EVO
A: No.
Q: Will you be opening early on the 4th?
A: No. 9AM like usual. (the one by my house IS opening early)
Q: How many phones will be here on the 4th?
A: Not sure but if you get here before noon you will probably get one. Probably not if you wait until 7PM.
Q: Really? Do you anticipate a long line when you open?
A: At the Palm Pre release there were 15 people already in line when I opened.
Q: Any advice?
A: (Laughs)If it ends up being like the Palm Pre release, which had as much buzz before it as the EVO, it will be crazy for a couple of hours and then dead.
If you come here around 11AM or noon there will probably be no wait.
So, it sounds like there's going to be more than 10 phones there on the 4th. This is a small store that's kind of off the beaten path so I imagine the larger stores will have more.
I've also got a guy at a Radio Shack that said he will put one aside for me if I call him in the morning of the 4th. He made it seem like I had nothing to worry about. I think I'm (sort of) covered but I am still worrying and obsessing about it
HTC's next super-phone should have a time machine built in to get me to the next upgrade.
yeah the store b y me pretty much said the same thing. the manager said around 100 phones. they are opening an hour early. he said come around noon and there should be no wait. he said sprint orders phones from numbers from recent launch dates. he said when the palm pre released the store got 90 phones and they were sold out by the end of the day. he said the evo has got a lot more attention so it should be around 100 phones this store will get. oh yeah, no pre orders.
watzone69: I checked 2 stores in the Pflugerville area this weekend with much the same list of questions...same replies. Come before the end of the day, should be ok.
Radioshack where I live said they are getting 10 phones plus the number of preorders they get.
Sprint is anticipated a large order. If you call most of the large stores they will not be taking pre-orders not because of the lack of interest. They are not taking pre-orders because they will most likely have enough to feed the frenzy for the first 4-6 hours.
The Droid Incredible was the same way. There wasn't a long line but more so of a steady pace that last the whole day. It was gone the next. Now nationally backordered.
Just get in a little early or call on June 3rd and make nice with a manager and tell them you would really like one on June 4th. I did that with the Incredible and they held one for me. I just got them to talk about the phone, how business, do you like the phone, etc. Then they said - "Hey look I will hold one for you, give me your name".
Don't spend your wheels worrying about it. You have to remember there are Best Buys, Radio Shacks, Sprint Stores and Independent resellers as well. Lot's of ways to get one.
The Radio Shack I went to said they haven't even had any inquiries about it. After I pre-ordered mine he said he would call the district manager and make sure they had it for me.
sold out in virgina bb
http://www.bestbuy.com/site/olspage.jsp?id=pcat17006&type=page&skuId=9895819&_requestid=133906

Anyone waiting in line at a Sprint store? Which one?

Since I'm assuming it's too late to preorder an EVO at BB or RS and still get it on release day, how many of you will be waiting in line at a Sprint store to get one?
What store will you be at and how early will you get there?
I'll be at the Sprint store in Tucson, AZ probably about 6AM or so, sound good?
I pre-ordered here in Dallas, TX and the RS store manager said they would be open at 6am and i could get my phones then. just FYI. good luck!!
I've got a couple of friends that are going to the local Sprint store at about 5am, unless I get a call from RS on Thursday. They told me that if they get any extras over the ones that have been pre-ordered, they would call me. I have an idea of the amount of Evo's the Sprint store is getting and I have a feeling that there's going to be a lot of people there early.
No need to go early to stand in line sprint stores are getting a lot of evos
tmacgarris6727 said:
No need to go early to stand in line sprint stores are getting a lot of evos
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don't listen to him! he's trying to deceive us!!
Going to my local Radio Shack at 3am to wait. They open at 6am and I hear they will only have a few non-preorder phones for each store. I figure 3am will get me in the front of the line. I'm in Brooklyn.
i dunno how practical it would be, but it would be fun to see a "waiting in line picture thread" and just have everyone post up pics of themselves, their gear, or their watches
just a thought. good luck everyone!
I am going to be at sprint store at 5 am. Lakeland Fl.
SilverStone641 said:
i dunno how practical it would be, but it would be fun to see a "waiting in line picture thread" and just have everyone post up pics of themselves, their gear, or their watches
just a thought. good luck everyone!
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Okay, who wants to make the thread?
intristin said:
Going to my local Radio Shack at 3am to wait. They open at 6am and I hear they will only have a few non-preorder phones for each store. I figure 3am will get me in the front of the line. I'm in Brooklyn.
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Be careful you don't get jumped. "BK ain't no joke". I always see stories about people getting jumped when they picked up their Nintendos, Playstations, etc.
It might not be to late to preorder depending on your locations. I'm in Birmingham, AL and I couldn't find a place to preorder but my fiancee is in Ames,IA and their Sprint store had one preoder spot left, and Best Buy wouldn't let her do it over the phone but she is one her way there now to try to secure our phones for friday.
gqstatus0685 said:
Be careful you don't get jumped. "BK ain't no joke". I always see stories about people getting jumped when they picked up their Nintendos, Playstations, etc.
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lol, i don't know how many people are hot to trot to steal a traceable phone though
i just called my local sprint store. they're opening at 8am friday. i'm considering it. they're going to have 23 of these bad boys just on display. apparently there are going to be quite a few businesses
down there that are thinking about picking them up. like freaking H&R block is going to be there. lord.
I pre-ordered my from Best Buy in West LA over 3 weeks ago. They called me and set up an appointment on Friday to pick it up, which is I think is great... I hate lines... I do assigned seating for movies too. Anyway, they told me that if you don't have a pre-order you ain't getting a phone on Friday.
gqstatus0685 said:
Be careful you don't get jumped. "BK ain't no joke". I always see stories about people getting jumped when they picked up their Nintendos, Playstations, etc.
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I live in Midwood Brooklyn which is mostly upper middle class, really no crime around here to speak of. But of course I will be watching my back. As they say, crime can happen anywhere.
nyne7lac said:
It might not be to late to preorder depending on your locations. I'm in Birmingham, AL and I couldn't find a place to preorder but my fiancee is in Ames,IA and their Sprint store had one preoder spot left, and Best Buy wouldn't let her do it over the phone but she is one her way there now to try to secure our phones for friday.
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I called every radio shack and Beast Buy in the city, everyone is completely sold out and have been for a week. I even got laughed at a few times for even asking such a "ridiculous question" as they put it. My only hope is to stand in line. A Sprint Store is not an option for me since I don't do rebates after getting burned so many times.
Seems Best Buy here wont even have units for sale on launch day, the radio shack near my house said they would have a few, whatever that means. So I have no choice but to camp out and hope for the best.
I was able to pre-order ours today from evpdiscount.com, she said they had only placed 400 preorders total for the evo and ours should ship friday. If you get a company discount..ie. chase, ups, credit union....order from evpdiscount.com, they give you a 125.00 dollar rebate. So 174.99 for the phone is a nice perk.
Funny, turned out our 1st pre-order was canceled since I never got back to them with payment info, I completely forgot to call them back. Oh well. They are preordered now.
Jeff
Spoke to my company rep and he'll have one shipped on Friday, receive it Saturday.
the best buy here in RENO, NV opens at 10am.. so im gonna be there at 10am..... LAFF.. Shoulda pre-ordered.
I'll be showing up at my local sprint store in New Bedford Mass at around 5:30-6. They open at 8. The manager told me today that they would be receiving Evos every day including Sunday for a little while. I'm not worried though don't think there's too many people in this area that will wait in line. He told me for the Pre there was a little line but only cuz it was by invitation. And worse comes to worse ill drive to Mexico if I have to to get one Friday,lol.
oh yea! i will be there bright n early either at radio shack or sprint store. probably at radio shack since its $200 there vs $300 at the sprint store... coming from an at&t tilt, i'm doing the 30 day gurantee to ensure i get service.
you guys r lucky, all these radio shacks and sprint stores where i live if full of lazy novice people. they dont even know half of the evo features yet alone any smartphone.
so with that being said. if my sprint store or radio shack even got 200 pre-orders they would still open at they normal hours 8am or 9am. even if sprint gave them a letter or email to open the stores at 6am for pre-orders only they wouldn't do it because they 2 lazy

Sprint corporate stores lying to existing customers - no evos for you

So I starting calling the corporate sprint stores in my area and I noticed they were all asking if I was an existing (EC) or new customer (NC) before telling me if evo's were available. Turns out they are lying about their evo stock to EC. They will sell you one only if you're a NC
So I called a store, and told them I was a tmobile customer.
"We have 5 in stock so if you come in the next 30 minutes you can get one" .
Then, I told them I wanted to buy the phone outright, full retail, no line activation
sprint rep told me they don't have phones in stock for me.
Immediately I called sprint customer service; they called the store. (10 min after original call). Store now says none are available, and there is a waitlist.
I'm not the only one.
http://androidandme.com/2010/06/car...unning-low-but-could-be-higher-than-we-think/
Try it yourself:
Around Sunnyvale, Ca
5 of 6 stores I called asked if i was an existing customer before answering if they had it in stock. 6 store said none.
2 of 2 stores, told me they had stock, then changed tune when they found out i was an existing customer.
I should have just gone to the store, waited for them to present the phone. then reveal I'm an existing customer. If they try to pull it back, then call sprint customer service.
Sprint may be trying to lure new customers to their network. More money on a new customer than an existing one. Shady but it may be true.
Lol this is so true. My wife and I were on vacation in Florida this week. We decide to go to a sprint store to see if any were available. They ask is this for an existing account or new account. I say new account. Mind you at least 5 people were in front of us asking for evos. Bottom line, when we said we were new customers the manager pulls out 2 evos for us and set up our account. Needless to say we got very strange looks at us and probably some middle fingers behind our backs as well. Feeling sorry for the existing customers.
Remember a corporate store does not get paid on the new or upgrade like a third party agent would. So I do not see the incentive outside of perhaps signing new customers. But then again I would hope they want to keep the old ones as well
Sorry to hear that you are having these issues.
A letter to Mr. Hesse would be good to report this [email protected] - don't expect a nice reply from him though It's automated. Email [email protected]
he will like it - no really he would.
No surprise really since they work off commission..
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This happened to me.
I'm an existing Sprint customer. I entered into a 2 year contract in December and got an HTC Hero.
I visited a Sprint corporate store in Culver City, California on launch day at 10:00am. I took my lunch break early (hour lunch). I signed in with the person at the front kiosk and it took 45 minutes before a sales person seen me. I told him I had a Hero, am not eligible for an upgrade, and would like to purchase an Evo outright a full price, and have my account moved over to it. He said he couldn't do this and he could only sell the Evo to customers who were eligible for an upgrade or if I wanted to add a new line. I was pissed and was going to be late coming back from lunch, so I left.
On the way back t work I called Sprint customer service from my phone. I explained what happened and the customer service rep said the store should have been able to sale me the phone at full price as long as I had the phone activate in the store, which I was going to, because I was going to have my account moved over. The customer service rep said she'd call the store to find out what happened on my behalf. I asked her if she could have the store hold a phone for me because they'd probably be sold out by the time I got off of work. She said she couldn't do this because the phone was in high demand.
Later at work I got a voice mail from the customer service rep I talked to earlier. She called the Sprint corporate store that wouldn't sell me the phone and talked to the manager. The manager agreed to hold a phone for me until I got off work for the inconvience.
After work I visited the Sprint store. The manager directed me to the person earlier who wouldn't sell me the phone earlier. The first thing the sales rep told me when I sat down was that they were instructed not to sale the phones to existing customers unless they were eligible for an upgrade or adding a new line. I think it's the store managers instructing their employees to do this to make their numbers look better or something.
Glad I didn't buy off sprint. I got a hero back in December too but got my evo from ebay. $520 and came with an extra 2gig sd. And since it's a google IO evo it has a month for free with full data. Now I have two sweet android phones! :3
Somewhat related: Add the $292 (total) speeding/changing lanes without indicators/not keeping distance tickets I got trying to get to the post office before it closed. Good thing the radar got me doing 90 and not the 155 before I hit the breaks!
pirokosan said:
Glad I didn't buy off sprint. I got a hero back in December too but got my evo from ebay. $520 and came with an extra 2gig sd. And since it's a google IO evo it has a month for free with full data. Now I have two sweet android phones! :3
Somewhat related: Add the $292 (total) speeding/changing lanes without indicators/not keeping distance tickets I got trying to get to the post office before it closed. Good thing the radar got me doing 90 and not the 155 before I hit the breaks!
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I'd say, all in all, you paid way too much for your phone (including your tickets) But at least you have two phones now. (sarcasm if you didn't get that)
And 155mph to get to the post office? Get real. If true, you're damn lucky you didn't kill someone. Idiot.
They aren't lying. Their telling you the truth, you just failed to ask more question. They only have stock for new lines... if someone wants it without adding a new line, they'll order it and have it sent to the store overnight. I had my company rep order it for me and I got it Monday, $502 shipped.
Jye75 said:
And 155mph to get to the post office? Get real. If true, you're damn lucky you didn't kill someone. Idiot.
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I HIGHLY concur with this statement... fool.
This is not new. T-Mobile was doing the exact same thing when the HTC HD2 ca me out...mainly due to the low supply.
T mobile was doing the same with the HD2
Reps in stores get more commission off building a brand new accounts and new activations. It's like this on all carriers.
They aren't lying. Their telling you the truth, you just failed to ask more question. They only have stock for new lines... if someone wants it without adding a new line, they'll order it and have it sent to the store overnight. I had my company rep order it for me and I got it Monday, $502 shipped.
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nope. they are lying. if you read the thread its not sprints policy to separate stocks for existing and new customers. they rater get more commission buy refusing to sell to me rather than another customer. they refuse by telling me they have none when they do. Of course, sprint structures their commission in away as to encourage this behavor.
guess i got lucky
I was depositing a check at an ATM and saw a Sprint store a couple shops down so I decided to go in and see if they had any. After telling the girl behind the counter that I was an existing customer and wanted to buy it outright she told me they had a waiting list going but that they had received a shipment Wednesday that they had not checked yet. She took my number and said she'd call me after they sorted through it. I went across the shopping center to have lunch and when I was finished eating my phone rang. The Sprint rep had pulled one for me. I ended up getting my phone for nothing out of pocket. She suggested to add a 3rd line to get the phone at the new activation cost, waived the activation fee and billed the cost of the phone to my account which wont post until NEXT month. Sorry to hear about the troubles you guys are having...
I got one from the online store...ordered yesterday at around 10am and it's "out for delivery" from UPS right now. Just in case you haven't checked that out.
katastrofik said:
I was depositing a check at an ATM and saw a Sprint store a couple shops down so I decided to go in and see if they had any. After telling the girl behind the counter that I was an existing customer and wanted to buy it outright she told me they had a waiting list going but that they had received a shipment Wednesday that they had not checked yet. She took my number and said she'd call me after they sorted through it. I went across the shopping center to have lunch and when I was finished eating my phone rang. The Sprint rep had pulled one for me. I ended up getting my phone for nothing out of pocket. She suggested to add a 3rd line to get the phone at the new activation cost, waived the activation fee and billed the cost of the phone to my account which wont post until NEXT month. Sorry to hear about the troubles you guys are having...
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And you also got an extra phone bill every month for 2 years for a 3rd line.
EDIT:
While telling people only new/upgrade accounts can get the phone is shady and unethical, I have to admit I wouldn't mind being able to restrict it to that at my store. It sucks selling something and making 0 money off it when the next guy would put some $ in your pocket. But alas, I just sell them to whomever. (assuming I have any in stock lol)
ShortBusCandid8 said:
I got one from the online store...ordered yesterday at around 10am and it's "out for delivery" from UPS right now. Just in case you haven't checked that out.
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they shipped mine using USPS and it says Guaranteed Delivery Day/Time: June 11, 2010 12:00PM
guess what, it's past 12pm and there's no USPS guy, no delivery
i wished they had shipped using UPS
radio shack
I have been going to radio shack here in NYC for sprint stuff. No lines, just walk in and grab an EVO. Everyone goes to the sprint stores, but honestly the radio shack guys on 12th and broadway are super nice. They held a pre for me last year and now hooked me up with the EVO on launch. I saw there were lines at the sprint stores, but no prob at the rat shack.
torchTheMall said:
I have been going to radio shack here in NYC for sprint stuff. No lines, just walk in and grab an EVO. Everyone goes to the sprint stores, but honestly the radio shack guys on 12th and broadway are super nice. They held a pre for me last year and now hooked me up with the EVO on launch. I saw there were lines at the sprint stores, but no prob at the rat shack.
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I was investigating where to get mine from on release day. I am a current customer not eligible for an upgrade. I was going to be buying outright. bestbuy wanted 599 for outright, radio shack wanted 499 outright and sprint wanted 450... I talked to someone at a commission based sprint store and he explained that they were not selling outright because the store made no money off of it. I was a little annoyed, but understood why... plus that store only ordered 15 evos. I then went to radio shack. they told me that they had a very large order and that they would be able to sell me one outright... The day of the release, I woke up at 6 in the morning and headed over to the radio shack that said they would sell it outright. When I got there, the sales rep that I had talked to before appologized to me and told me the regional owner of all my areas radio shacks had sent out an e-mail telling them not to sell outright.... I felt defeated.... I decided to just wait till later and get it when I could. I was driving around my home town around 3 p.m. and drove by the corporate sprint store and decided, why not. I went in, walked right up to a rep, no lines at all, and asked if they by chance had any evos left and that I wanted to buy it outright. he sat me down, walked into the back and walked out with an evo. he told me that after this one they only had 3 left. He explained to me that corporate stores don't make more or less on upgrades or outrights. To finish up this long story, I ended up getting it for 450 from the corporate store in my area. Not all of the stores were turning away outrights. Next time there is a new phone release, I am going back to that store. If any of you are in St. George, Utah, It is the only corporate store there...
jblazea50 said:
they shipped mine using USPS and it says Guaranteed Delivery Day/Time: June 11, 2010 12:00PM
guess what, it's past 12pm and there's no USPS guy, no delivery
i wished they had shipped using UPS
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Didn't know USPS does guaranteed delivery? They are the slowest shipping out there.. Yeah, they should've used UPS or FedEx for better tracking..

Happy Xoom Eve everybody!

So, I know the release date is tomorrow, but what are the odds a retailer would sell them early? Does anybody on here work for a retailer and can confirm whether this is a soft release date or a hard release date?
I'd like to know if a store is selling them today so I can try to get one on my way home from work tonight.
Since it must be activated, they would get caught selling early. I think I might buy my accessories on Amazon. I'm rather pissed that BB isn't getting in screen protectors for a screen so big.
setite said:
Since it must be activated, they would get caught selling early. I think I might buy my accessories on Amazon. I'm rather pissed that BB isn't getting in screen protectors for a screen so big.
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That's why I'm curious whether it's a soft or hard release date. A hard release date means that they retailer has a contractual agreement to not sell early and may be fined by the manufacturer. With a soft release date it's more about marketing and some of the stores really don't care if they sell early.
i ordered mine online and im still waiting for shipping confirmation. i may go to wirefly here in a bit and talk to customer service. they been pretty helpful so far. Last time when my droid x was suppose to ship, I went to customer service and they moved me up the list and sent it out right away because it was the day they got it.
Jrockttu said:
That's why I'm curious whether it's a soft or hard release date. A hard release date means that they retailer has a contractual agreement to not sell early and may be fined by the manufacturer. With a soft release date it's more about marketing and some of the stores really don't care if they sell early.
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While doing my pre-order I asked when I could come by and pick mine up, the sales associate wasn't sure and asked another. His response was "They'll definitely by here on the 24th, but maybe the 23rd, so you'll just need to call and ask." So I called just a bit ago, the lady was reading from something you could tell and said something to the effect of "Launch date for the XOOM is the 24th.." *mumble mumble* "do not release to customer until launch date". So if someone gets one today, they can count themselves lucky.
StirCwazy said:
While doing my pre-order I asked when I could come by and pick mine up, the sales associate wasn't sure and asked another. His response was "They'll definitely by here on the 24th, but maybe the 23rd, so you'll just need to call and ask." So I called just a bit ago, the lady was reading from something you could tell and said something to the effect of "Launch date for the XOOM is the 24th.." *mumble mumble* "do not release to customer until launch date". So if someone gets one today, they can count themselves lucky.
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Good to know, thanks. Was this at Best Buy?
The people I talked to at Costco last night would probably sell them early if their inventory showed them, considering both stores thought I was talking about the Zune, then asked what the Xoom was. Of course, if you got past the Costco sales people, I'd assume the Verizon booth people would probably shoot you down when it came to activation.
I guess I'll jut have to wait 23 hours and take an early lunch tomorrow.
I spoke with the nearest VZ corporate-owned store, and as soon as I informed the rep that I managed a corporate account, she was very forthcoming with information.
The 24th is a 'hard' date, and she confirmed that they would have them in-store available for purchase. She was even kind enough to provide me with her direct number so that I can call ahead and she would have one ready for me.
Not bad, eh? I was going to order it online, but VZ isn't taking pre-orders (only BB it seems), so it won't be 'visible' online to order until tomorrow. Even though VZ has free overnight shipping, I'd rather just walk into a store and pick it up.
I'll compare online pricing with the store price, so I should get a decent deal on the Xoom.
damn looks like Wirefly's twitter misinformed me about processing on the 23rd so it looks like I will be getting a day after everyone picks it up from the store . Oh well at least Im getting it
Twas the day before Xoom and all through the retail chain not even a sale, the employees were told not even for a hundred thouse.
Sent from my DROIDX using XDA App
So Wirefly's twitter says Xoom is shipping today but Wirefly's chat sales rep says nothing is set to ship out today. I hate it when right hand has no ****ing clue what the left hand is doing. No idea who's info is correct.
ashura3 said:
So Wirefly's twitter says Xoom is shipping today but Wirefly's chat sales rep says nothing is set to ship out today. I hate it when right hand has no ****ing clue what the left hand is doing. No idea who's info is correct.
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i know the feeling. Still glad just to be getting it though
Ehhhh why is everybody talking like they're upset???? Isn't this thread supposed to be "HAPPY XOOM EVE EVERYONE!!!" ??? lol. OMG just 1 more night and i'm picking it up tomorrow First...tablet...ever...excited...iPad...is...dumb...
We need a countdown thread...less then 18 hours for me
bwcorvus said:
We need a countdown thread...less then 18 hours for me
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http://www.timeanddate.com/counters...day=24&year=2011&hour=09&min=45&sec=00&p0=127
setite said:
http://www.timeanddate.com/counters...day=24&year=2011&hour=09&min=45&sec=00&p0=127
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Shouldn't it be at 10 o'clock exactly?
Sent from my Nexus One using XDA App
In 12 hours i will be walking into my Costco from the back door

Best Buy order arrival notices

Lets start a thread for those of use who preordered through Best Buy (regrettably) and post when we preordered, color, location and when we received our notices that our device is ready for pick up.
PS. I got BB to tell me what position in line I am for my preorder, the customer service rep I spoke with talked with the store that I preordered from and she said I was either #4 or #6, she couldn't remember which one it was.
Obviously I haven't received mine yet but will post on here the second I do.
Oct 3rd
Menomonee Falls, WI
White
I preordered 10/15, black N4, Maryland. TBD when I receive the notification. But I called last night and she said mine is in the system and will be ready in store the 22nd. Although she said most likely it will processed the 22nd and than ready for pickup the next morning. My main concern was since I preorderd so late, would that effect when I could get my phone. Seems it won't be an issue. I did enroll in text message notifications too. I'm ready!
Wow, that is good news for you. Hopefully it is true.
I'm going to call my store this morning when they open and see if they have any new information. I need to ask about my email address I gave them too because I never received a confirmation email from when I ordered my phone which is weird because my wife did get a message.
Yeah I know. I never knew if when you had preordered mattered or not but seems not. I'm going to call again today to verify. Is your wife the primary line? I didn't get the confirmation either but realized my father is still the primary on our family plan so he received it. So that's why I told the women I spoke to to sign up me up for text alerts which will keep me updated on the status of my order.
tu3218 said:
Yeah I know. I never knew if when you had preordered mattered or not but seems not. I'm going to call again today to verify. Is your wife the primary line? I didn't get the confirmation either but realized my father is still the primary on our family plan so he received it. So that's why I told the women I spoke to to sign up me up for text alerts which will keep me updated on the status of my order.
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No we both actually don't have service with Verizon yet. The plan was, when I received the phone to switch to Verizon.
Still got my fingers crossed that I will have it this week still but who knows....
Oct. 1 Black
Best buy
Westminister, CA
Will let you guys know when I get a notice
Local best buy knows nothing. They say they don't have inventory yet but they receive weekly shipments on thursday and it might (or might not) be on the truck. They have no clue what position I am on the wait list; they have no clue if they have an allotment. They have no clue when they will make the phone available if they do receive it. In fact calling the person I spoke to ... would be a good description.
I called my Best Buy last week and the guy told me I would be able to pick it up on the 24th. When I preordered the lady told me I would get an email the night before it's available. So I'm not expecting to hear anything until Thursday night.
I ordered the black one.
Sent from my DROID RAZR using XDA Free mobile app
jake21 said:
Local best buy knows nothing. They say they don't have inventory yet but they receive weekly shipments on thursday and it might (or might not) be on the truck. They have no clue what position I am on the wait list; they have no clue if they have an allotment. They have no clue when they will make the phone available if they do receive it. In fact calling the person I spoke to ... would be a good description.
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I'm kicking myself for switching my preorder to Best Buy. They still haven't sent a notification on a Sprint Note 4 a family member ordered.
If I find out I have to wait til 10/31, I'll be livid because I can't switch back to ordering it from Amazon. Also I need to purchase it through preorder to get that rebate--I'm paying full price for the phone.
This really is the worst handled launch of a phone.
I worked for Best Buy on and off over the years in their Mobile dept. The way it works is the district warehouse sends a predetermined number of product to each store based on sales rank for various products - regardless of the number of pre-orders the store may have received. For example, I pre-ordered a Black N4 from my local best buy the other day, and talking to my former co-worker she looked up the number of black N4s assigned to be delivered to our store. RSS showed 11 were ordered for our store, though the system does not say when they will arrive, or if they will all arrive at once. Best Buy employees have no ability to look up pre-order quantities so you cannot tell if of the 11 expected to the store one will be allotted to you. Pre-orders are filled in order of receipt, so the earlier you were to pre-order the more likely it is you'll get one the day/day after they receive them. Best Buy will get a truck on thursday morning (23rd) likely having the first round of N4s on it. So thursday they will process the delivery and you'll get a notification mid to late afternoon that they have your phone (if there were enough delivered to get to your name) You shouldnt get any notifications from best buy until the store you ordered from processes their received stock and your pre-order is filled in store and is awaiting pick-up.
Hope this helps.
Just got off the phone with a sales rep at my local BB where I preordered. He said he doesn't have any new information but they are expecting to receive Verizon note 4s in on Thursday and I should check back with them then. I'm going to keep calling every day to see when they actually get some in. Also, once we know that they are starting to get them in, it wouldn't hurt to call around to the other BBs in the area to see if they maybe got more in than the store you ordered from. It may be a long shot but if a store got like 20 of them in and only had 10 preorders, the remainder will be available to be sold. In that case, you can simply go that location and have your preorder fulfilled through that store. Again, probably a long shot but at this point, I just want the damn phone asap.
I'll keep everyone posted.
Well let see... When I was in store doing my pre-order with Gift Card on my BB credit card, I was promised the 17th as discussed in prior thread(s). I never actually believed this since various Best Buys deceived me so much on my qualified trade in being a Droid X. Even the original rep had got smart with me in the store I pre-ordered and rudely swung her monitor around showing my Droid X was listed in there system as a $0 value. She was correctly corrected by both a co-worker and manager of which I further had them write my trade in model and acceptance of trade upon picking up my pre-order when it arrives on paper.
As the 17th passed with no email or notification that my Note 4 was in store, I called and finally reached a different manager. He right away told me that there was a lawsuit of some sort between Verizon and Samsung or Best Buy - he really didn't give me much information regarding that other than Verizon had just sent them a letter around the 14th demanding they would not receive shipments until the day of the 23rd and be allowed to release them then. The manager also promised me that mine would be available as of that date and that even further, they would likely actually receive the shipment on the 21st or 22nd and start sending folks like me notifications of pickup ready for the 23rd.
That is where things stand at this point with me. Gee, I wonder what to expect next...
A few weeks ago I wanted to preorder the N4 but my best buy said they were done with verizon note 4 preorders. But than a couple weeks later, on 10/15. I went back into the store and I was able to preorder a N4. My question is, if I'm preordering the phone, that should mean that's one additional N4 my best buy needs to have shipped to it's store. It makes absolutely no sense that none of us shouldn't get our PREORDERED N4 on release day. That is the whole point of doing a preorder, or else why bother. Like I said in my previous post, BBM told me a date of the 22nd being in store, which they will process it than or that night, and be ready for pick up Thursday. I hope this remains true. I know I preordered very late, but I still a preorder. My thinking is that say my best buy originally was told they were getting I don't know, say 30 Verizon N4s. Well they got confirmation they could actually receive 40 so they opened preorders back up and that's when I got mine. I'm hoping this is the case at least.
tu3218 said:
A few weeks ago I wanted to preorder the N4 but my best buy said they were done with verizon note 4 preorders. But than a couple weeks later, on 10/15. I went back into the store and I was able to preorder a N4. My question is, if I'm preordering the phone, that should mean that's one additional N4 my best buy needs to have shipped to it's store. It makes absolutely no sense that none of us shouldn't get our PREORDERED N4 on release day. That is the whole point of doing a preorder, or else why bother. Like I said in my previous post, BBM told me a date of the 22nd being in store, which they will process it than or that night, and be ready for pick up Thursday. I hope this remains true. I know I preordered very late, but I still a preorder. My thinking is that say my best buy originally was told they were getting I don't know, say 30 Verizon N4s. Well they got confirmation they could actually receive 40 so they opened preorders back up and that's when I got mine. I'm hoping this is the case at least.
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Only time will tell. Hopefully they will start receiving the devices in the next day or so and have them available to us that preordered relatively early (Oct 3rd, in my case). That would be the best case scenario, worst case scenario is they only receive a couple devices of each color and this goes on for weeks until they fulfill all of the orders.
Fingers crossed, getting pretty anxious here
tu3218 said:
A few weeks ago I wanted to preorder the N4 but my best buy said they were done with verizon note 4 preorders. But than a couple weeks later, on 10/15. I went back into the store and I was able to preorder a N4. My question is, if I'm preordering the phone, that should mean that's one additional N4 my best buy needs to have shipped to it's store. It makes absolutely no sense that none of us shouldn't get our PREORDERED N4 on release day. That is the whole point of doing a preorder, or else why bother. Like I said in my previous post, BBM told me a date of the 22nd being in store, which they will process it than or that night, and be ready for pick up Thursday. I hope this remains true. I know I preordered very late, but I still a preorder. My thinking is that say my best buy originally was told they were getting I don't know, say 30 Verizon N4s. Well they got confirmation they could actually receive 40 so they opened preorders back up and that's when I got mine. I'm hoping this is the case at least.
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Basically the Pre-order guarentees the $200 working phone trade in offer, and that if there arn't enough phones on the first truck, on tuesday (usually the next delivery day for bby) you'll have guarenteed product. Verizon store is the same way if you go in and pre-order. It's basically just a hold to prevent someone from walking in and buying the N4 once they have one available. It's supposed to reduce people calling in and coming to store asking alll the time "Do you have this phone now?"
Unfortunately bby gets what Samsung sends them, then from there they send their pre-determined shipments out to the stores based on store sales statistics, not so much on pre-order demand.
Information regarding Verizon Note 4/ Best Buy:
I hope everyone is well. I work for Samsung inside of Best Buy, and I am also awaiting a note 4 via verizon. I can tell you in OUR circumstance, all intial orders tracked through RSS were pre-orders ONLY, and not all preorders will be met. We are currently getting in only 6 (4 black, 2 white) at my location. They are "on order", and are expected in later this afternoon or early tomorrow morning. They are available FOR sale prior to the 23rd, but more than likely, Best Buy will tell you that they are not or you won't know because your e-mail doesn't go out until late tomorrow night.
They are on there way and you should be receiving e-mails no later than tomorrow evening if you were the first couple of pre-orders per color. There will be a VERY limited amount, so for those pre-ordering late, my best wishes are with you.
I just wanted to give you a straight, no bs response unlike some of the things I've read/heard/ seen dished out from BB employees.
Best of luck and I hope you all get your phones soon!
Samsung guys in best buy work for Samsung, not best buy. They don't even have access to best buy sales systems. Besides asking a mobile sales rep for the incoming quantity that is shown in RSS there would be no further information except sales guidelines for when they are allowed to actually sell the device. Best buy has to abide by Samsung / Verizon's contract as to when they will sell their phone. Same thing for PS4 Xbox etc... Sell a product prior to the agreed release date and best buy can be sued for a ton of money loose rights to sell product etc
coastieET said:
Samsung guys in best buy work for Samsung, not best buy. They don't even have access to best buy sales systems. Besides asking a mobile sales rep for the incoming quantity that is shown in RSS there would be no further information except sales guidelines for when they are allowed to actually sell the device. Best buy has to abide by Samsung / Verizon's contract as to when they will sell their phone. Same thing for PS4 Xbox etc... Sell a product prior to the agreed release date and best buy can be sued for a ton of money loose rights to sell product etc
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The interesting part is RSS has the street date listed as 10/17/14, so there is nothing prevent the sale. POS picks up the street date and will not allow sales ahead of the street date based from RSS. The only thing claiming 10/23/14 is a sheet of paper that is often wrong.
Kmclove14 said:
Information regarding Verizon Note 4/ Best Buy:
I hope everyone is well. I work for Samsung inside of Best Buy, and I am also awaiting a note 4 via verizon. I can tell you in OUR circumstance, all intial orders tracked through RSS were pre-orders ONLY, and not all preorders will be met. We are currently getting in only 6 (4 black, 2 white) at my location. They are "on order", and are expected in later this afternoon or early tomorrow morning. They are available FOR sale prior to the 23rd, but more than likely, Best Buy will tell you that they are not or you won't know because your e-mail doesn't go out until late tomorrow night.
They are on there way and you should be receiving e-mails no later than tomorrow evening if you were the first couple of pre-orders per color. There will be a VERY limited amount, so for those pre-ordering late, my best wishes are with you.
I just wanted to give you a straight, no bs response unlike some of the things I've read/heard/ seen dished out from BB employees.
Best of luck and I hope you all get your phones soon!
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I was told I am number 4 or 6 (the BB rep that called me couldn't remember after contacting the store). You said that your store is only getting 6 in total. Do you think all stores are only going to get 6 in (or about that amount) or do you think that some stores may receive more/less?
I really hope I'm in the first wave of devices they receive.
coastieET said:
Samsung guys in best buy work for Samsung, not best buy. They don't even have access to best buy sales systems. Besides asking a mobile sales rep for the incoming quantity that is shown in RSS there would be no further information except sales guidelines for when they are allowed to actually sell the device. Best buy has to abide by Samsung / Verizon's contract as to when they will sell their phone. Same thing for PS4 Xbox etc... Sell a product prior to the agreed release date and best buy can be sued for a ton of money loose rights to sell product etc
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We do work for Samsung, but we have complete access to all numbers for Best Buy as well .
The release date was weeks ago in the system; they are fair game when they arrive and your name is called.

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