I've been having some network speed issues recently. I'm staying at my mother's for the month, and I have access to HSPA towers. I've had this phone since february, and came down here with it multiple times and the whole time I've had the phone I never experienced anything like this: my speeds down here were exceeding 1.5mbps, and all of a sudden have plummeted to 60kbps. It seems like its capped there, I've tried reconnecting to the t-mobile network multiple times, went into recovery and wiped cache, fixed permissions, tried everything I could possibly think of. I'm rooted running cm7. Please help!
Videndum said:
I've been having some network speed issues recently. I'm staying at my mother's for the month, and I have access to HSPA towers. I've had this phone since february, and came down here with it multiple times and the whole time I've had the phone I never experienced anything like this: my speeds down here were exceeding 1.5mbps, and all of a sudden have plummeted to 60kbps. It seems like its capped there, I've tried reconnecting to the t-mobile network multiple times, went into recovery and wiped cache, fixed permissions, tried everything I could possibly think of. I'm rooted running cm7. Please help!
Click to expand...
Click to collapse
Have you exceeded your monthly data limit? I would check that first. Second, is that the only place it happens?
dubie76 said:
Have you exceeded your monthly data limit? I would check that first. Second, is that the only place it happens?
Click to expand...
Click to collapse
Not even close to exceeding. 2GB limit, not even up to 200mb. And I can't say for sure that this would be the only place it happens, it only started 4 days ago and I haven't gone anywhere. By the way, sorry for the extremely late reply. Had company most of the day.
I just had this problem and after 3 months I was fed up. I chatted with tmobile online and they issued what was called a "Trouble Ticket" which made an engineer check towers in my area. The engineer himself called me while he was out at a tower and said he found and issue and asked me to check my speed. I rebooted the phone and ran a speed test and all was back to normal. I suggest talking with tmobiles online reps and have them do the same thing. My speeds were 50kbps so basically the same as yours.
Wow, that's incredibly strange. My speeds are back to normal all of a sudden... problem resolved itself I guess. I definitely would have consulted T-Mobile if the problem persisted and will do so if it ever comes back, but for now I'm happy. Thanks for all the help you guys, take care.
Related
UPDATE - - see my post on page 3, the issue is confirmed as a Sprint network problem. I'm in KC, no problems. Denver 2 hours ago, couldn't load this page without timeout. Call Sprint and demand it be fixed!
Update 2 -- I just got off the phone with Sprint this morning (6/18) and they confirmed the issue. They have lots of reports of problems in Denver and Colorado in general. They say the issue started on 6/13 and affects 3G, 4G, third party messaging, and data roaming. They're not accepting any more trouble tickets, however, she did note my account that I reported the issue was occurring since that time for me, and she said once the issue is resolved, I should call back to ask for credits to my account for the loss of data use. I would urge ALL of you to call Sprint today and report the same so you can get your account noted and get some money back when they fix this crap.
*******************************************************************************************************************
Hi there,
I'm having a VERY flaky 3g connection after rooting and moving to flipz and damage roms. I don't think it's either rom, instead I think it has something to do with either the radio flash, or with Denver's 3g connection in general. Anyone else having similar issues? I've seen at least one person using each of flipz and damage seeing that.
Any ideas at what might cause the 3g connection to get hosed? It will cut out during file downloads, etc...it seems like it can't hold itself for more than 2 minutes. It will still say there is a connection, but you can go to google.com in the browser, and it will timeout.
I've updated PRL and Profile several times with no luck, I've tried the old radio and new, both affected. PRL 60665 is what I have now.
Same here
I have a stock EVO that is having the exact same problem. Seems to time itself out after a min or so. My wife has the same phone and no problem.
ClkWrk said:
I have a stock EVO that is having the exact same problem. Seems to time itself out after a min or so. My wife has the same phone and no problem.
Click to expand...
Click to collapse
Can you check and see in the software information if you have the same baseband and prl version? You might be able to help us figure this out. Thanks!
Same here
Just checked them and they are exactly the same, although she is now having the same issue. To be more specific, the 3g icon shows upload and download for a length of time (20 sec to 2 min) and then sometimes shows only the upload arrow. The upload icon flashes a few times and then 3g drops completely. Usually upon returning to the home screen it seems to reset itself, only to repeat once internet is accessed or application is installing.
ClkWrk said:
Just checked them and they are exactly the same, although she is now having the same issue. To be more specific, the 3g icon shows upload and download for a length of time (20 sec to 2 min) and then sometimes shows only the upload arrow. The upload icon flashes a few times and then 3g drops completely. Usually upon returning to the home screen it seems to reset itself, only to repeat once internet is accessed or application is installing.
Click to expand...
Click to collapse
This is the exact same behavior I'm experiencing. I've tried both radios, multiple ROMs, etc. The only conclusion I can draw is that it must have something to do with the PRL version, or the infrastructure itself here in Denver.
Same here
I have tried everything I can think of (short of giving up and calling support) and still no dice. The thing I can't figure out is what could have changed in the last 3-4 days in my neck of the woods to suddenly have such intermittent coverage. I have had Sprint for 10 months with absolutely no issues, now I can't even check out full websites. Makes the Evo a lot less fun for sure.
I dont think its just Denver. Im thinking sprint is throttling perhaps. Its affecting 4 people in the DC Maryland VA area that i know that have EVOs
http://forum.xda-developers.com/showthread.php?t=703035
kmartburrito said:
Hi there,
I'm having a VERY flaky 3g connection after rooting and moving to flipz and damage roms. I don't think it's either rom, instead I think it has something to do with either the radio flash, or with Denver's 3g connection in general. Anyone else having similar issues? I've seen at least one person using each of flipz and damage seeing that.
Any ideas at what might cause the 3g connection to get hosed? It will cut out during file downloads, etc...it seems like it can't hold itself for more than 2 minutes. It will still say there is a connection, but you can go to google.com in the browser, and it will timeout.
I've updated PRL and Profile several times with no luck, I've tried the old radio and new, both affected. PRL 60665 is what I have now.
Click to expand...
Click to collapse
I had the same problem in Denver until I flashed the OMJ rom. now works. Try it. Also 4G working better. No idea if the issue is radio or PRL or something. I will post my info screen when I get a chance.
Here is my SW info:
colorado_al said:
I had the same problem in Denver until I flashed the OMJ rom. now works. Try it. Also 4G working better. No idea if the issue is radio or PRL or something. I will post my info screen when I get a chance.
Click to expand...
Click to collapse
Umm 4G? I thought Denver wasn't supposed to get 4G until July. I heard that Coors Field has a low power 4G broadcast from it. If you are receiving 4G, what part of Denver do you live in?
ChrisDos said:
Umm 4G? I thought Denver wasn't supposed to get 4G until July. I heard that Coors Field has a low power 4G broadcast from it. If you are receiving 4G, what part of Denver do you live in?
Click to expand...
Click to collapse
I've seen 4g by I25 and I70, but haven't found it anywhere else yet. It's definitely not down by centennial or parker, where I work and live.
Awesome find on the OMJ Rom al! I'm going to try it, and then touch base with flipz and toast to see if they have any thoughts as to what it might be.
ChrisDos said:
Umm 4G? I thought Denver wasn't supposed to get 4G until July. I heard that Coors Field has a low power 4G broadcast from it. If you are receiving 4G, what part of Denver do you live in?
Click to expand...
Click to collapse
I work downtown. Definitely the best signal I get is near Coors Field, but I have seen 4G as far south as Broadway & I-25 and as far north as I-70 & I-25.
Speeds are variable. Looks like they are getting all the hardware in place and testing. Hope it means that full 4G will be online soon!
No dice for the OMJ rom for me. I flashed it, and had the issue reproduced within two minutes of the rom being up. Hung in the market, and then timed out in the browser on sprint's powerdeck website.
I noticed that the upload arrow was solid throughout the entire time of the behavior occurring.
Well, shoot.
Just a thought, I notice on my sprint home page that I've used 3.5GB of data this month.
Could this be throttling maybe? I know someone else mentioned it earlier, but just noticed this usage amount on my own page. can others experiencing it check their usage as well?
meh
Well it appears that we have identical issues...where in Denver are you? i am near Sante Fe and Evans....
ClkWrk said:
Well it appears that we have identical issues...where in Denver are you? i am near Sante Fe and Evans....
Click to expand...
Click to collapse
I'm at Lincoln and I25. However I'm now thinking this might be due to data usage. What is yours at this month per Sprint online? Maybe we can either confirm or squash that as a possibility.
631,500k data so far. I would think they would let us know if they were throttling, no?
ClkWrk said:
631,500k data so far. I would think they would let us know if they were throttling, no?
Click to expand...
Click to collapse
Something's screwed. I saw 3. 5 gb used earlier on Sprint. Com and on the way to the airport, checked again, saw 500 mb on my wifes hero, 780 on mine. Calling Sprint tomorrow.
I will do the same.
I'm in the same part of town as kmartburrito and had this issue the other day with Flipz 0.2. I just restored my flash of Flipz' stock with the OTA update and new radio. I'm having no problems with that setup.
Haven't had time to flash anything else yet, but I'm planning to unlock NAND this weekend and check out Flipz and Damage's new stuff. After reading this thread, I think I might just leave well enough alone until things stabilize a bit.
Searched the forum, but didn't see a similar issue to mine.
Phone: T-Mobile N1
Stock, not-rooted, FRF91
Got the phone about 3-4 weeks ago, and it was rock solid up until 3-4 hours ago.
Since then the internet has been super crappy. Thats odd considering I've run speedtests in this same location that average about 3.1 Mb down, and I'm also at 4 bars of 3G.
Texting seems to work fine, though sending messages is also taking longer than normal.
Rebooted the phone several times, took the battery out a couple times. I'm fairly sure its not T-Mobile, since other people near me aren't having problems.
Any thoughts?
You hit your 'fair use' data limit and t-mob have throttled your data connection?
GlenH said:
You hit your 'fair use' data limit and t-mob have throttled your data connection?
Click to expand...
Click to collapse
Nah it wasn't that, I barely break over a gig a month. It seems something was up with the cell tower. Once I left work, everything was fine. Though it was weird no one else seemed to be having issues.
Problem solved lol.
Dude I'm getting the exact same issue over here in Moreno valley California! Wtf. I guess their testing stuff out things with the hspda + to make it official ... I went form 3mb to 512kbps
Sent from my Nexus One using XDA App
robotnoize said:
Dude I'm getting the exact same issue over here in Moreno valley California! Wtf. I guess their testing stuff out things with the hspda + to make it official ... I went form 3mb to 512kbps
Sent from my Nexus One using XDA App
Click to expand...
Click to collapse
At some points I couldn't pull any data. Tested -0 in dl/ul on the Speedtest App, lol,
I've been getting the same problem in nj just outside nyc. I used to get pretty fast 3g but two weeks ago it really slowed down.
Sent from my Nexus One using XDA App
It doesn't sound like a phone problem, more like carrier problem.
I am also having this same problem. Live in suburb of Boston and we are just about ready to turn on the HSPA+ network from T-Mobile. I figured this was due to all the work on the local towers in my area. Come on T-Mobile please just flip the switch.
Is anyone else experiencing problems with 3G staying connected today in the Philadelphia / South Jersey area?
4G is working and stays connected but my 3G data connection keeps dropping. The 3G icon will disappear from the bar when the connection drops. I have a good signal, or so it seems, and i'm in an area where I typically never have a problem. I am running the latest stock OTA firmware without root on 0003 hardware. I have tried rebooting and updating my profile / PRL.
Any suggestions or feedback would be appreciated...
danbriggs said:
Is anyone else experiencing problems with 3G staying connected today in the Philadelphia / South Jersey area?
4G is working and stays connected but my 3G data connection keeps dropping. The 3G icon will disappear from the bar when the connection drops. I have a good signal, or so it seems, and i'm in an area where I typically never have a problem. I am running the latest stock OTA firmware without root on 0003 hardware. I have tried rebooting and updating my profile / PRL.
Any suggestions or feedback would be appreciated...
Click to expand...
Click to collapse
Hmm... people think that sprint "may" be planning some kind of network change due to slow speeds everywhere. Could be whats happening there?
aimbdd said:
Hmm... people think that sprint "may" be planning some kind of network change due to slow speeds everywhere. Could be whats happening there?
Click to expand...
Click to collapse
i hope this is what's happening.
Not having problems in philly today, buy had tons of trouble last week. Maybe its related to areas? I'm south/south west philly.
Sent from my PC36100 using XDA App
Phoenix is in the ****ter right now. .02mbs average speedtest...
GatoEnFuego said:
Phoenix is in the ****ter right now. .02mbs average speedtest...
Click to expand...
Click to collapse
new york as well, one thing that seems to fix some issues (not all of em) is going into the keypad, dial ##3282# press Edit Mode enter your msl then go into data profile, press the menu key and press reset, that seems to help a little...
if u need ur msl code download msl reader from the market (free app)
Thanks for the feedback... For now at least my connection is solid. Today was the first time I've ever experienced this issue.
Sprints network is suckin all over the place for the past month or 2. Youll going to be waiting a very long tome.to use anything that involves data usuage. Your lucky if you get to watch a full you tube vid without getting an error message. Sometimes when i send a pic message it just stays sending for hours. I called and complained...they gave me a $30 credit for bad servide. I also told them even though they issued me a credit and if the issue is not resolved in 2wks i will be cancelling my contract with them and i better not get a cancleation fee for doing it cause it is not my fault. Rep ....actually i think it was a supervisor that said it is a coverage issue im having and blamed it on out towers, wich is bs cause ive called.several times and complained. So either A. they take to long to fix.issues or B. It happens way to often and i cant use my phone for.the reasons i bought it for. I actually dropped the call cause of poor service while on the phone with another rep.
I gave sprint a chance...now its back to verizon. Prices are great on sprint but what good is it if i never have service.
skillzo1 said:
Sprints network is suckin all over the place for the past month or 2. Youll going to be waiting a very long tome.to use anything that involves data usuage. Your lucky if you get to watch a full you tube vid without getting an error message. Sometimes when i send a pic message it just stays sending for hours. I called and complained...they gave me a $30 credit for bad servide. I also told them even though they issued me a credit and if the issue is not resolved in 2wks i will be cancelling my contract with them and i better not get a cancleation fee for doing it cause it is not my fault. Rep ....actually i think it was a supervisor that said it is a coverage issue im having and blamed it on out towers, wich is bs cause ive called.several times and complained. So either A. they take to long to fix.issues or B. It happens way to often and i cant use my phone for.the reasons i bought it for. I actually dropped the call cause of poor service while on the phone with another rep.
I gave sprint a chance...now its back to verizon. Prices are great on sprint but what good is it if i never have service.
Click to expand...
Click to collapse
Thats pretty much how im starting to feel at this point. I just keep thinking if im going to switch I need to go ahead and do it while they still have the unlimited data. Trying to see when the Thunderbolt is going to drop.. I see a lot of people saying Feb some time.
Im lucky that I live in KC where the sprint campus is. Our service is always running great. Except the building I work in sucks for signal. Walk outside and I go from no bars to full bars.
The data network has been complete **** in Idaho for a month! Its driving me nuts!
Sent from my PC36100 using XDA App
Anyone feel like reporting this issue to.engadget? Feels.like.maybe that is the only way we will get some real answers on wtf is going on.
I'm northwest of Philly, Gwynedd to be more precise. I just just got .26 Mbps down and .48 Mbps up. I think that is pretty sucky and I have to tether my iPad all day to that speed.
Im in philly (west) & Im ok. 4g is a lil slower than i originally experienced, 3g is just ok. Either way it has been a slight "slow down" since i first got my phone. I kinda have just been tolerating it....
I agree with philly. When I first got my evo I was amazed at the speed of everything. Especially 4g. When ur 4g speed tests start to match your t-mobile buddies 3g speed test there is a problem. It seems to have dropped quality over the last month here in Austin tx as well. Hopefully Feb 7th is good news. I just upgraded two of my lines with two year sa.
Sent from my rooted HTC EVO using the xda app!
Hello everyone.
I just got my phone back from Samsung after it wouldn't power on, then had trouble getting it to stay connected long enough to activate. So, I brought it in to town, hooked in to wifi, and had no issues. Got the phone activated, waited for a while, updated the PRL and Profile, and waited around to see if it would start working for me. Unfortunately, it was still not working very well. Put on the 1x/3g mod to see if it was actually getting 3g. Found that it was not... Finally, I contacted sprint to see if they could help on tech support. He said he would contact the network people...
I was like, hmm... at different location now, checked at the sprint store, updated one of their phones PRLs, and it seemed to start running slowly too... so I downgraded my PRL to see if that would help, it did not. Finally, I put on the 00001 PRL really quickly to see if I could get 3g... seems it didn't leave sprint or the 1x.
So, put it back to the original... was wondering if anyone has some advice?
Thanks much.
UPDATE: So, the radio has been flickering on and off for data reception, went up to Green Bay today and it went into 4g, then 3g, then nothing for a while, then back again...
Right now it is on 4g again.
Is there any way to check if the radios may have something not working? I would say maybe it is just network upgrades, (really, really hoping this is the case), but then I would think that Sprint would have said something when I contacted them about there being upgrades....
Thanks.
Take it to a store and ask them to test the radios. They could be faulty.
Mines been acting the exact same way...altho mine has not had problems before needing to be sent to Samsung.
2 weeks ago it just started not going into 4g as much as it used to...and RANDOMLY totally dropping any data connection 10x a day. Literally no 3g/4g for 2+ minutes at a time..no amount of airplaine mode/restarts fixes it......its like im back to the SgS2 days.. ****im sick of Sprint/samsung
Snazarian said:
Mines been acting the exact same way...altho mine has not had problems before needing to be sent to Samsung.
2 weeks ago it just started not going into 4g as much as it used to...and RANDOMLY totally dropping any data connection 10x a day. Literally no 3g/4g for 2+ minutes at a time..no amount of airplaine mode/restarts fixes it......its like im back to the SgS2 days.. ****im sick of Sprint/samsung
Click to expand...
Click to collapse
It's sprints fault, not samsung. I have the same data drop problems, especially around NYC/NJ. I've had the same issue on my previous S3. My GF has no such issues on her S4 or her previous S3, but she has AT&T. Chances are Sprint is doing something with the network in your area currently.
Try this
1 - update profile
2 - update prl
3 - open the dialer and enter ##72786#
Your phone will reboot and go thru the activation process
If that does not help, call sprint and find out if there are any network vision enhancements in progress for your area. Unfortunately when Sprint does their updates it gets REALLY BAD until they are done
Sent from my SPH-L720 using xda app-developers app
So this happens quite a lot.
I'm on the Play Store, for example, downloading a 20mb app. It jumps from 0 to like 10mb downloaded very fast, and then it turns to molasses, like 30kb every 2 seconds.
On speedtest.net app, it jumps up to 20mbps, then slows to 2.
Why the hell does this happen???!!!
Tethering is also very slow.
Nope, IPv6 didn't fix it.
Bump.
No one else has this problem? I would like to know so that I can chalk it up to a defective device before my return period is over.
Or is this a T-Mobile screw-you that many of us have to deal with?
I have personally not seen any drastic speed changes with my LTE (D802), but i do see my bars drop alot, but that might just be my coverage. About 2 weeks ago i was using a 3G network, so anything above 2 is way faster for me. Might want to take it into the store, so they can have a look at it.
PedexGaming said:
I have personally not seen any drastic speed changes with my LTE (D802), but i do see my bars drop alot, but that might just be my coverage. About 2 weeks ago i was using a 3G network, so anything above 2 is way faster for me. Might want to take it into the store, so they can have a look at it.
Click to expand...
Click to collapse
Thanks for your input. I'm going to take it in; I just wanted to know other people's perspectives. If no one else is running into the issue, then it's probably just a sim card or defective device problem, which would reassure me that a new phone will probably fix it.
If many others are experiencing the same problem, then it's more problematic because it points to T-Mobile screwing people over with false "unlimited high speed data" in good-coverage areas.
Okay, so I just ran a few speed tests, got 30ms ping, 25 down and 11 up, and I did not seem to get any drops. My guess is that there is a problem with your unit. Good luck getting a replacement (Don't know if i should be ironic with that last one)
PedexGaming said:
Okay, so I just ran a few speed tests, got 30ms ping, 25 down and 11 up, and I did not seem to get any drops. My guess is that there is a problem with your unit. Good luck getting a replacement (Don't know if i should be ironic with that last one)
Click to expand...
Click to collapse
Thanks for testing!
I don't think it will be a problem. I just got it last week. Should still be good on return-window.
I don't know who your carrier is or where you have seen this occur, but Verizon has acknowledged that in "big cities" their LTE infrastructure is overcrowded and some traffic will downgrade to 3G or 2G. They have promised to resolve the issue by the end of the year. We'll see.
Mine seems to do this a lot especially when tethering, and now starts to drop calls I assumed this was to do with EE in uk