In our office we aquired in our IT disposal box a Palm Treo T850, which my boss and also team leader looked at and just went 'oh its broken'.
Me being me did some investigating but havent come to a massive conclusion as to the problem with the device, other than perhaps some sort of either software fault or something which is hardware that says the phone is totally dead.
Basically when you put the battery in it boots to a white screen (initially it makes some sounds then it went mad pinging) and I have charged up the unit.
I have tried soft reset with the reset button and I have also tried various hard reset methods I have found on the internet. I however still have a white screen!
initially the phone did have some data left on it, but now its clearly hard reset as the data and anything that was on the phone has gone.
Also when I plugged it into my PC it came up with a setup program to sync the palm and my PC which it didnt do before.
I have had the unit to pieces but it seems fine inside, so I am a bit baffeled!
Can anyone suggested what the problem might be or how to fix it?
Its not important but I thought well why throw away an alright phone if it can be fixed
Cheers
In case it is the GSM version you have to make sure there is a SIM card in the TP. Otherwise it won't boot. Hope this helps..
guilledil said:
In case it is the GSM version you have to make sure there is a SIM card in the TP. Otherwise it won't boot. Hope this helps..
Click to expand...
Click to collapse
It does boot without sim card alright.
Related
I have an O2 XDA2. I just took the phone out of my jacket pocket to find that it wanted me to calibrate the screen. It went on to take me through the whole set-up wizard and then I found that all my data and installed programs had been lost
I'm guessing the phone decided it wanted to reset itself!
Does anyone have any idea why this might have happened so I can avoid it happening again?
The phone had plenty of battery power (approx 80%). It had plenty of space space (approx 28MB). I hadn't recently installed any software although I did uninstall Pocket Money on the weekend. I also created an IMAP email account then but I've had no problem with the phone since then until now.
Any ideas? Thanks very much
would prob be a good idear if you stated the rom version you are using
Sorry, It's 1.60.00 WWE
I have never upgraded it as I haven't the first idea how or what the implications are.
the latest officail rom is 1.72
if you get that from their site you will not get warrenty issues
when i used 1.66 i had lockups from time to time
after i got 1.72
i havent had any issues
I don't really feel comfortable upgrading it as I haven't the first idea what to do.
How do you normally reset a device? Is it something I could have done by accident?
there is a little hole in the buttom of it in the right corner if you press that using something thin like the stylus while you press the on button
then it hardreset
but there is software which let you do it as well
the upgrade is really pretty simpel
Thanks very much. I know the reset button, I use that every now and again. There's no way I could have pressed it and the on switch by accident given tha the phone was in an otherwise empty jacket pocket.
Oh well, I guess my phone just had enough of life. I'll look into upgrading the ROM when I feel a bit more adventurous
Fabulous...My phone has again decided to reset itself out of the blue.
I have no idea why it does this but it's a pain in the rear. Has anyone seen this before? Does anyone know if there's anything I can do to prevent it? (other than upgrading to the Universal when it comes out!!)
And it's happened again...seems to happen approximately once a month.
Has this spontaneous hard reset issue not happened to anyone else?
I suffered this audacious curse only to find that by removing my 1gig sd card remedied the problem.
I'm wondering if the sd card draws too much power/resources or whether I have a dodgy sd card.
Either way, without it I'm flying. I pop it in when I need to use my TomTom and as it's on charge in the car cradle it doesnt matter about resource usage etc.
So, try removing your sd card and see what goes
SD cards seem to be causing all sorts of problems. I kept getting the eternal spinning timer when copy, paste or deleting files, if the card was inserted. Did a soft reset today to be met with the calibration screen as from a hard reset. Such fun isnt it. :roll:
Hi Guys
Thanks very much for your comments. Unfortunately it isn't the cause as I have had my SD slot empty for a while now (my SD card is in my new car radio/MP3 player )
I'm starting to think that after 15 months my XDA2 has decided that it's had enough of the world. My colleague told me that it's seeking revenge as it's heard me salivate over its younger sister (the Universal).
As you say having the phone hard reset itself is a whole lot of fun!
I have the Sprite Back Up programe so all is not lost - it creates an exe file on the SD card that you locate and select thus restoring everything just how it was before it was lost
one can also just have activesync do an inc backup at each sync
and if the device hardresets one can connect as guest and restore the backup from ones normal profile
The nice thing about the Sprite software is that you can restore when you're out and about unlike the active sync method which means you need your pc close by
I'm starting to freak out a little - everything was fine, and then about an hour ago, I pulled my M600 out and tuned it on - to my surprise, it went though the boot process as if it had been soft reset.
Then when it got to the blue Windows Mobile screen, it seemed to be loading (with the 4 coloured circle) and then it pinged and stayed there.
I took the SD card out and tried again. Same thing. then I tried a hard reset. Same thing. This is when I started getting worried.
Has anyone else experienced this? My phone isn't on contract, so it's not covered by insurance. Is there any way I can get it repaired?
**Update** May be a dodgy battery. So there was no real need for a hard reset, and I've lost all my stuff. Ah well, I'm happy that my phone works.
Can you elaborate more on this?
I have seen this problem several times on my S200 and the only way out is to hard reset the device. That's why I always keep my backups updated as often as possible.
But even then, there are several things that do not restore, like contacts, appointments and sme today plugin settings.
Any ideas?
I've just had an Imate Jamin do this - the only difference bing that it doesn't get past the HTC splash screen so isn't getting as far as yours. Tried everything I can think of to no avail. It is now being sent back to Imate for repair.
In your case you might be able to try reflashing the device from an SD card. I could still get the Jamin into bootloader, yours might be the same. However for me as it is only a month old it is still covered by warranty.
I dropped my phone from a low distance and now on the bootup screen it shows a message saying no GSM. The ROM version is 1.34.502.1 but on the radio version tab there is no number or anything. On protocol version there is also no number or letters. Also there is nothing for the IMEI. I cannot open up the program (phone) or text anyone. I have tried a hard reset and some soft resets but those did not work. My sound quit working too.......
Also if this helps, i have WM5
OS 5.1.195(build 14955.2.3.0)
Wifi - works
Bluetooth - works
All other Programs (besides phone) - works
All i want to know is if i can fix GSM and if i can then sound and my broken LCD are very small problems.
Thanks
ZZsk8erZZ said:
I dropped my phone from a low distance and now on the bootup screen it shows a message saying no GSM. The ROM version is 1.34.502.1 but on the radio version tab there is no number or anything. On protocol version there is also no number or letters. Also there is nothing for the IMEI. I cannot open up the program (phone) or text anyone. I have tried a hard reset and some soft resets but those did not work. My sound quit working too.......
Also if this helps, i have WM5
OS 5.1.195(build 14955.2.3.0)
Wifi - works
Bluetooth - works
All other Programs (besides phone) - works
All i want to know is if i can fix GSM and if i can then sound and my broken LCD are very small problems.
Thanks
Click to expand...
Click to collapse
Before assuming something very major, let's be sure all the routine things have been tried:
1
Hard reset - you've tried that, but it's worth trying again, but first try number 2 below
2
Remove the battery from the phone for 30 minutes or so and reboot after doing number 3 below:
3
Remove the SIM card, clean the contacts. Insert and re-insert it several times. This cleans the contats on both the card and the phone.
As you say the sound is likely just a loose connector and the LCD, just a case of getting the correct make (there are at least 3 non interchangeable brands)
Mike
I'm afraid your phone still did receive hardware damage Looks like the radio chip soldering is the least reliable (on certain models?) and can be easily broken, thus so many people have the dreaded "No GSM" problem and are unable to flash a new radio.
I think it's just your SIM-Card, which has loosen due to the drop.
I dropped my Phone so many times, i stopped counting. It now looks horrible scarred but it works like the first day i bought it.
playdo said:
I think it's just your SIM-Card, which has loosen due to the drop.
Click to expand...
Click to collapse
In that case, the phone would just display a "No SIM card" notification. But since ZZsk8erZZ's Hermes displays "No GSM" at boot time, I'm afraid the problem is more serious than that. At any rate, it wouldn't do any harm if ZZsk8erZZ checks how securely is his SIM card inserted into the slot.
I added a few pieces of paper to the sim to push it against contacts but that didnt work. Ill try to reflash radio and if not then... i will have to go with my razr. How i wish i could use my 8525. Thanks anyways.
You can do a few things to get it back. First you have to open the case - a task that should take a few minutes with the right tools - the instructions are posted here and everywhere. Once open - RESEAT EVERY CONNECTOR and put it back together. If it doesn't work (ie still NO GSM) the motherboard is damaged and no amount of flashing will bring it back. These things are VERY sensitive and although they were made for road warriors they weren't built for them. The boards are multilayered and the connectors aren't (except for the dpad) screwed down. The flexiribbon cable is also a very weak design and cracks over time when you slide the keyboard in and out.
If the board is damaged you can do a few things - if the case and screen/keyboards are in great shape - buy a totally cosmetically trashed unit and put in the motherboard into your phone - otherwise strip it for parts and sell them on ebay - there is a market for dpads if working, flex cables and other small bits including the rear antenna plug - even small case bits will fetch some cash. Add it up and go shopping for a decent 8525. Supplies seem to be dwindling and prices are still pretty high though for unblemished fully working units. Just ask the sellers ALOT of questions before jumping in. They may say the unit freezes sometimes or there are a few working defects in these I'd walk away.
I got stuck with a TYTN HERMES 200 where the seller said everything was fine but it would freeze sometimes. Got the phone - was pristine but had the NO GSM error sometimes then fully died in a matter of days. Fortunately snapped it up for only 45. Bought a working HERMES 100 AT&T for 40 locally which worked perfectly except the seller messed up the LCD.
NoGsm Herm200
Hi!
I do have also a broken Herm200. I have droped it from the table, and since then I have NoGsm error when booting. I have tried several rom flashing but every time it stops on 12% flashing. Even when I did it with microSD was the same.
IPL - OK
SPLASH 1 - OK
SPASH 2 - OK
EXTROM - OK
GSM - when gets here the flashing stops.
OS -
Before that I had tryed several hard resets, soft resets, different key combination, and many, many ways...but still NoGsm is present.
I am now seeking for a motherboard.
If you know anyone...
Thank you
pleas!!
hello
The message “NO GSM” started suddenly appearing on start-up and of course the phone is not functional afterwards.
[[Category:HTC_Hermes]]
Hello
Sorry for the inconvenience, but I have a problem in Device
I hope I help me solve it
I own a HTC Hermes, when start-up letter (no GSM) and then complete the boot
But rading SIM card
After the time is not responding
Perhaps needs a file (radio) or (rom) I do not know
I raise the files on the Web
(4Shared) or (Media Fire)
Thank you very much
Ok first off im a total noob when nit comes to Windows mobile. Ive been using a Palm treo for 2 years and was given an att 8525 for free i just have to see if i can fix it. i have searched for my issues in other threads and found some but not all of the issues, so here goes
~Screen fades to white and if squeezed on the left side will come back but then fades out again and it seems to be worse when slid open. (i believe this is the flex cable issue that ive read about)
~Radio drops out one min i have full bars and the next nothing. i havent found any patterns to it.
~When send sms it will send a few but then i will get a few that come back saying phone not ready.
~Power button has a almost exact 23 second delay from the time you push it to the screen comming on ( i noticed that after i did a fresh install of wm6 it went away for a little while and then came right back)
~Wifi wont connect to secure network (i enter the PW and it will connect then as soon as i igo to a website it says cannot connect and then asks me for the PW again)
~SD card inserted and phone doesnt show any signs of recognizing it including when you go to setting/system/memory it says card not installed, doesnt even light up when you insert the card
Thank you in advance for any help even iif its direction to a forum that has answers that might help.
Damn, your 8525 has alot of problems, iam guessing it was dropped??. There may be a chance that all these repairs will cost you the price of a working used hermes. Anyways, I had the same radio problem as you, and it was the most longest, and stressfull thing ever to get it to actually work. I was opening up hardware, flashing radio/roms, using mtty, numerous of times. Trust me, its not worth it. And if your flex cable is damaged its gonna cost $30 or more to fix. And if wifi or SD card slot is broken too, the device is practically an PDA of the past. You could try to fix it(With the possiblitiy of killing yourself from all that stress), or sell it on ebay for parts(sells for a decent price actually).
Thank you for your response. was kind of afraid that was the response i was gonna get. damn that sux. the $30 for the flex cable i could swing, but from what your saying it sounds like majority of my issues are hard ware and not software (like i was hoping) and ive priced most of that out and might as well buy a new one i agree. thanks though ill keep playing with it. but now i know not to get my hopes up.
For sd card problem, you might be able to get it to recognize the sd card if you insert then do a soft reset, others have had this issue. I'd also check to see if the sd card is registering on the pc with a card reader because if its not, you may need to get a new sd card.
Wifi, Might be a rom problem... Read up on the thread if others have this problem, might have a fix or might need to find another rom...
Here are Some of the Fixes that i have found and some of the issues i am still having~~
~Screen fades ---fixed Kinda, i have disassembled the phone checking all the connections and putting tape tightly over all connections, i still get the white screen on occasion but its %90 better and i can always press on the bottom ov the screen and bring it right back
~Radio drops out one min i have full bars and the next nothing. i havent found any patterns to it. (still an issue but am trying to update radio ROM to one that i read in the forums that is supposed to be better for my carrier. If i can get the RUU issue corrected)
~When send sms it will send a few but then i will get a few that come back saying phone not ready. (i have found it is realted to the radio issue above)
~Power button has a almost exact 23 second delay-- i have found it seems to be correctable if i make sure there are not alot of stuff running. (found a program that actually closes the apps with the x button instead of just minimizing them)
~Wifi wont connect to secure network--didnt really do anything but seems to be working again (who knows)
~SD card inserted and phone doesnt show any signs of recognizing it including when you go to setting/system/memory it says card not installed, doesnt even light up when you insert the card... still an issue but now it will on occasion recognize the SD Card.
Thank you in advance for any help even iif its direction to a forum that has answers that might help.
Hello all.
I have a HD2 that I havent done anything with, exept getting and installing some small programs.
No new ROM, no attempt to install W7, its more or like a Virgin.
However I made a fool of me, and managed to damage the LCD and finally got it changed. Got the Phone back from the company (MBlue Ltd in UK), and tried to start it up. But No....
Pressing ON, the phone vibrates, gives some light in the screen, sort of like you see its ON its a "white glow", but you dont get any more. The Jingle comes on, theres light in my buttons at the low end of phone, and NOTHING more.
I have had it on for long time, but nothing....
When I finally sendt the phone away, the battery was discharged, but as I have a new battery I put that in, and it charges and all.
Ive studied this thread: forum.xda-developers.com/showthread.php?t=638210
But as I CAN charge I fell that Im somewhat related but not fully in the same situation as the Original Poster there.
# Could it be that my phone somewhat has gotten overheated or anything else?
# Is the only and best solution to send it to HTC and let them look on it?
Ive tried to HARD and SOFT reset, but still nothing.
[EDIT] Connecting the phone to my PC, It is recognised and its recognised as a HD2 T8585
Looking more and reading more on the Forum I suspect theres a problem in the connection between the "fx-card" and the screen. (stupid way of saying it though)
Glad for any input here. Thanks in advance.
Tom
Flattop said:
Hello all.
I have a HD2 that I havent done anything with, exept getting and installing some small programs.
No new ROM, no attempt to install W7, its more or like a Virgin.
However I made a fool of me, and managed to damage the LCD and finally got it changed. Got the Phone back from the company (MBlue Ltd in UK), and tried to start it up. But No....
Pressing ON, the phone vibrates, gives some light in the screen, sort of like you see its ON its a "white glow", but you dont get any more. The Jingle comes on, theres light in my buttons at the low end of phone, and NOTHING more.
I have had it on for long time, but nothing....
When I finally sendt the phone away, the battery was discharged, but as I have a new battery I put that in, and it charges and all.
Ive studied this thread: forum.xda-developers.com/showthread.php?t=638210
But as I CAN charge I fell that Im somewhat related but not fully in the same situation as the Original Poster there.
# Could it be that my phone somewhat has gotten overheated or anything else?
# Is the only and best solution to send it to HTC and let them look on it?
Ive tried to HARD and SOFT reset, but still nothing.
[EDIT] Connecting the phone to my PC, It is recognised and its recognised as a HD2 T8585
Looking more and reading more on the Forum I suspect theres a problem in the connection between the "fx-card" and the screen. (stupid way of saying it though)
Glad for any input here. Thanks in advance.
Tom
Click to expand...
Click to collapse
Does your computer synchronize with your phone(connecting to activesync/mobile device center)? Then it is booted in Windows Mobile, the possibility is that the screen is broken then.
I thought the Screen might not be properly connected, or broken yes.
I better get in contact with the repair company.
But if other too have opininons, please bring em on... ;-)
Returned to repairplace, they fixed it.
My best guess is thy didnt check their own repair so they had to connect/fix something.
Flattop said:
Returned to repairplace, they fixed it.
My best guess is thy didnt check their own repair so they had to connect/fix something.
Click to expand...
Click to collapse
Good point, they're responsible for their repair: it is better this way because it's possible they damaged something while repairing and that part, if needs replacement, it should be their obligation, not yours!