I have noticed that my arc sometimes rebooted when it was on my pocket or i leave it into the table. I found that it is caused by bad contact of the battery with the pins.
It has been said that the solution is to put a paper between the battery and the case, ok this is not the true solution.
The real solution is to put a hard and thin carton into the apperture between the phone and the battery making pressure(the apperture where you introduce the nail to extract the battery). This will prevent the pins to "not contact" during a little shock and prevent the restart.
Try and comment.It works for me.
can u post some pictures? so i get some idea how to do it
I don´t know how to put pictures.
somebody tell him how to upload pictures
even i don't know
jlmcr87 said:
I don´t know how to put pictures.
Click to expand...
Click to collapse
Just post as an attachment (go to post reply option, scroll down and click on manage attachments, the on the pop up browse and choose the photo to upload) or you can also use third party websites to post and then post the link here.
best way is to upload pictures on sites like photobucket.com etc........then link them to forum...........
I had this issue 3 times since I bought my arc in late March
It´s simple just put a carton to push the buttery up against the pins
Have you tried reinserting the sd card a couple of times? I think thats what did the the trick for my arc, either that or reparing the firmware.
I am pretty sure the random reboot has to do with 2.3.2 as I had zero encounter of reboot so far after upgrading to 2.3.3 a week ago.
Sent from my GT-P1000 using XDA Premium App
Yep, could be related to 2.3.2. I had dropped my phone on the floor from my pocket twice and on those two occasions, the battery cover came out but the phone stayed alive without reboot. Once was running 2.3.2 and another time was after the upgrade.
Now the problem I have is the moving back panel. It is not a perfect fit anymore!
I just did that, hopefully i aint gonna get any more reboots by tapping it again
I'm not experiencing this or any kind of other problems with my Arc. Even with 2.3.2 my phone hasn't rebooted once. Maybe I was just lucky?
Anyhow, the reason for those reboot by shocks can happen because people take the battery out too often by changing the SIM for example or by swapping memory cards. Therefore the pins get loose over time.
I never change my sim card or memory card. The problem appeared when I took my arc out from my pocket. I wonder if it is due to pressure exertion on the power button or the back cover
Sent from my LT15i
Because it's so thin, blaming the back cover would make more sense. Then again, it has to be very flimsy for it to make the battery "move" inside the phone and lose contact due to shocks.
Just a few minutes ago, the phone was off when I took it out from my pocket again
Sent from my LT15i
xda_husky said:
Just a few minutes ago, the phone was off when I took it out from my pocket again
Sent from my LT15i
Click to expand...
Click to collapse
The same happened for me today and even yesterday
ANY Solution or advice?
Same Here
I have have had the phone off once or twice even after the upgrade to 2.3.3 as well. I noticed the other day that it was on my desk (on top a roll of parcel tape) and it rebooted without any knocks or nobody near it as well ??? but been OK for the last few days. But after it did this I took out the battery and gave a clean and put back in and fingers crossed .....
Well, very nice, my phone went off and rebooted automatically today when I was using it. The screen became dimmer and dimmer then all black in 2 seconds and pixels were disappearing from the screen in the two seconds.
Sent from my LT15i
Related
Hi,
So I have an UnBranded Rogers X10a Phone
I have been having issues where the phone will freeze up go black screen (but you can see the backlight is on) and the two indicator lights come on. They go on and off with the power button being pressed. The only way to get the phone re-working is by battery pulling... I am running the Stock Home screen,
no taskkillers, and just Beautiful Widgets (Which has been force closing alot)
I have attempted a few factory resets including the Memory card but still running into the same issue...
Any Suggestions?
Try removing the widgets...
-------------------------------------
Sent via the XDA Tapatalk App
SEUS reflashing???
Thanx for the Suggestions
Hey Guys,
Thanks for the suggestions - I have tried removing the widgets, and a complete re-flash from SESU - Still no luck...
Hey, had to create an account just to answer your queries...
If you mean by the phone not able to 'wake up' from its sleep mode, I experienced the same thing for the past one month...
For my case, I started one saturday with my phone acting this way when I did a reboot after a full charge.
Same as your phone, mine suddenly couldn't wake up from its sleep. I thought is was just an ordinary freeze, so I took out the battery to reboot it once more.
After that, the problem didn't do away. With an attempted phonecall which triggered the proximity sensor to deactivate the screen display, the screen couldn't come back after ending the call. So the suspicion of lags or freezings were ruled out.
The phone was basically working, just that the display wouldn't appear. This was supported by the fact that the LED lights between the hard keys were still functioning, and the faint backlight on the screen hows that the phone is indeed working.
But the unlock screen just wouldn't show up.
So, without a choice, I sent it for servicing.
First attempt, the phone had a 'software upgrade' (just reinstallation of the software). Didn't help.
2nd attempt, the technicians replaced the receiver hardware. Didn't work either.
3rd attempt, they did another software upgrade (I have absolutely no idea why they tried that again since it didn't work on the first time).
4th attempt, they replaced the whole motherboard, and I got it back last night.
And you know what? The problem didn't go away. But I didn't send it back for servicing, since replacing the motherboard IS already a very last possible solution, as my X10 is as good as a new phone.
So obviously it's the user's problem.
So I did abit of testing on my own.
With the microsd card taken out, the phone was perfectly ok. I spammed the power button to stress-test the screen. No problem. But when I re-inserted my 16gb card, the sickening problem was back.
So I suspected it might be the card that's faulty. Naturally, I tried it with my 8gb card which came bundled with the phone. No problem. Until I moved my files into it.
Narrowing it down, obviously it's the contents that is affecting the phone.
So I did a step-by-step trial:
I removed the video folder, cos I have quite a number of movies inside. So I thought it's the sheer sizes of the files which is lagging the phone out.
Wrong.
Next, I removed the music files.
BINGO.
Phone was working fine. And to make sure, I put the videos back. Screen responding nicely.
To enact my theory, I just dragged and dropped my 1600+ wmas into the music folder.
Voila! Case closed. 20 hours have gone, and that idiotic problem never resurfaced.
So... What actually happened???
Well, as I recall, this whole escapade happened after I used Media Go to transfer my music to my phone.
And Media Go acts like iTunes - it sorts the files into different folders categorized by the artiste names. So essentially, almost a thousand of folders were created in the microsd card.
I guess it's the immense number of folders that's making the phone try to read from the folders, thus lagging it and preventing it to work before the screen goes back to sleep.
For me, cutting the number of folders helped.
Hope my method works for you too =)
And pardon my long-windedness (+_+)
Thanks loneLEE for making an account here & telling us about all that. It may help for many who have or will have such kind of problem Thanks
Thank You Soo Much
Lonnee Thank you so much for you information on that! I was going BONKERS. I had figured it was to do with the Media Card, as soon as I would remove it - the phone would work fine...
I almost had them swap out the phone as I was going STIR CRAZY trying to figure out what was going on!
It's good to know that I am not the only one...
I was very happy yesterday when I picked up my brand new Desire HD. When I got home I immediately removed the plastic from the battery, inserted my sim card and plugged it in the charger while reading the manual.
After some tinkering around it suddenly rebooted. I thought it was just due to a setting I changed so didn't think much of it. However, it occurred another time later in the evening. This morning when I woke up, I didn't have any signal due to my DHD not recognizing my sim card any more. When I rebooted the phone, all was well. However when riding my train to work I felt the phone vibrate so I picked it up thinking I had a new text. Wrong: I was staring at the boot screen yet again.
When I got home this afternoon I did a factory reset using the phone's menu and hoped it would solve my problem. Unfortunately, when I opened the browser it rebooted again!
So, is my 2 day old DHD really dead-on-arrival or is there something else I could try? Unfortunately this was the last model left at the store where I got it from and they didn't know when another shipment would come in, so I might be stuck waiting for a while if I really do need to get it exchanged for a new one.
Mine is also doing this, also when I turned it off last night to charge it, it kept turning itself on. Any help much appreciated.
Sent from my Desire HD using XDA App
imo take it back if a laptop or anything else was doing this i would say there is a hardware fault bad chip sample or something its not normal you should have to live with it take it back asap
or wait if you want but personally you pay that much you want it to work just take it back
Maybe your SIM card is old and causing these reboots? DHD will automaticaly reboot when you unplug your SIM card without shutting it down first so maybe it's just loosing contact.
I've seen cases (various manufacturers) where SIM card would cause hangs, reboots and such. Replacement card from the operator in most cases fixed the issue.
My Nokia 6630 has that issue, it says the phone has to be reboot constantly due to a old scratched sim card, if i try with a new one it works perfectly :|
http://forum.xda-developers.com/showthread.php?t=676402
These reboot issues are a problem with the Desire, Nexus1, EVO4 and now it would appear the DesireHD. For the other phones the solution is to return to HTC for a mainboard replacement.
I really hope this isnt the case for the DesireHD.
As for it being my sim card: I doubt it as it works fine in my old phone (Nokia N900) and an old Motorola I still have. The sim card is barely 1 year old btw.
Talos77 said:
These reboot issues are a problem with the Desire, Nexus1, EVO4 and now it would appear the DesireHD. For the other phones the solution is to return to HTC for a mainboard replacement.
I really hope this isnt the case for the DesireHD.
Click to expand...
Click to collapse
Yeah, I read about similar problems with the Desire and Nexus One but hoped the problems would have been solved in the DesireHD as I hadn't seen any messages of this problem occurring on the DHD before.
When I woke up about an hour ago, I again had to reboot my phone as it didn't see my sim card anymore. I'll go back to the store in about an hour to get a new one if they have it, and let you know when I get back...
This is just a wild guess, but may you should try to take out the sim card and place it back again. There could be a loose contact, dirt on the sim or some something else that might be causing a problem the phone does not see the sim correctly.
Sent from my Desire HD using XDA App
nxtwrld said:
This is just a wild guess, but may you should try to take out the sim card and place it back again. There could be a loose contact, dirt on the sim or some something else that might be causing a problem the phone does not see the sim correctly.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
I thought of that last night so I took out the sim card as well as the battery and placed them back again. This morning, the DHD again failed to recognize my sim card so that problem wasn't solved.
The reboots seem to be rather random though, it's not just when I use my phone very heavily.
the issue with the sim card isnt the mainboatd issue, its can be sim or one of the back covers, wird.
Well, I went to the shop this morning to replace my DHD for a new one. The shop I got it from didn't have any in stock anymore, so I had the choice to wait until next week, or go to another shop and have it exchanged there. So I went there, and they replaced my (I think) faulty unit for a new one
So far, it's working like a dream What I noticed that with my previous DHD the charger would buzz very slightly when charging, this doesn't happen with my new unit and the same charger.
I'll keep you updated whether or not my new unit is indeed problem free.
I bought my Desire HD from the T-Mobile shop yesterday. Nice phone, but mine is rebooting every 5 minutes more or less. It seems to reboot soon after the 3g becomes active, but that may be just a coincidence. It also reboots immediatly upon plugging in the USB cable. Very annoying!. I thought I would try resetting to factory default, but that also did not help. I am going to swap it tomorrow, and hope I have better luck with that one.
Andrew
Same issue here, got mine from three UK yesterday.
Brand new SIM Card with the phone as well.
It was fine most of last night, rebooted once then after setup, like another post didnt think that much of it.
Then this morning it went in to a boot loop, rebooted about 5times in a row and the only thing to correct was a battery pull.
Lets hope its a software issue and not hardware related!
I haven't been able to test my new unit properly just yet. I ordered a new SIM card through T-MOBILE but it hasn't arrived yet. I'm now using my DHD without a SIM card and it has been working fine for the past 24 hours. So I think my SIM card is indeed the problem, as both units rebooted several times with the SIM card inserted but work fine without one.
When i picked up my sgs. It used to have same problem. Everytime i open a browser it reboots. But after i changed the rom it went perfect
Factory reset wont work. Try fresh install from the recovery menu. I think it will fix ur problem.
Most of the time this issue is software related.
Sent from my GT-I9000 using XDA App
Replaced my DHD at T-Mobile
Hi all,
So i was experiencing the reboot problem on my new phone. In fact mine was rebooting every 5 to 10 minutes since i took it out of the box. I phoned HTC to see if there was something I was doing wrong. They told me it's probably mainboard fault and I should return it.
Today I brought it back to the t-mobile shop and they exchanged it for a new one no questions asked. I demonstrated to the sales guy how it reboots for no reason, just to prove I wasn't crazy, but he didn't even ask for proof. The new one seems to be working flawlessly so far.
Here in Netherlands, you have 8 business days to return your device if something is wrong, and they will exchange it. If you wait too long, you would have to send it for repair under warranty. If you are having issues such as this, I would definitely swap it out a.s.a.p because when you buy an expensive phone like this, its meant to WORK!
I noticed something else perhaps worth mentioning. When the first phone package was opened, the plastic piece protecting the battery was not there, and the Micro SD was in the box, but not in the phone. The plastic cover was on the phone however, so I didn't think anything of these things because i don't know how the phones are packed. When I got the replacement phone, I tried to start it and it wouldnt start. Only then did I realize the replacement phone had a plastic protector around the battery which I first had to remove, and the micro sd was already in the phone. When i put my sim in the replacement phone, the fit was tighter as well. This all seems rather dubious to me. Perhaps someone had a play around with the first one before selling it? Maybe it was refurbished? In any case MAKE SURE you inspect the phone before leaving the shop, and make sure your phone hasn't been played with.
good luck everyone!
Andrew
Horrible reboot
Hi all,
I have been experiencing different reboots due to different reasons. Main reason is the fact of applying too much pressure on the back cover. That will always result in a reboot (I suspect it has to do with the two contacts under the cover).
Another reason for rebooting, as I have experiencing, is unplugging the charger while using the telephone.
I wouldn't be surprised if there are more reasons that cause the rebooting of the unit.
The worse part in my case is the fact that I lost the receipt, thus I believe I won't be able to take it back to have it fixed. Am I wrong?
I've been experiencing the same issues, but mine also turns itself on. I tried factory reset, didn't solve. So I am getting it exchanged as soon as its back in stock with Vodafone.
Sent from my Desire HD using XDA App
I am having exactly the same problem with my DHD. It's randomly rebooting 1 or 2 times a day. And when it's rebooted there is no signal and sometimes it doesn't even recognize my simcard at all. Manually rebooting the device then solves the problem for a while, untill it reboots automaticly again....
I have a dual simcard so today I will swap it, but I don't think that is going to work.
I don't have the DHD yet...
But i saw in a youtube movie that the batterycover had 2 contacts.
The guy in de video told that when you take the batterycover off when the phone is on it will shut down.
Maybe your battterycover is not set the good way.
Follow the below steps if your device is turning off or rebooting randomly. If the problem still isn't fixed then it is time to send it to HTC.
Note that the SIM card seemed to be the problem for most people (including me) - making sure it was 100% inserted into it's socket seemed to fix the problem.
1) Make sure battery & battery cover are seated properly (replace battery with a known working one if you can)
2) Make sure SIM inserted 100% and SIM cover is seated properly (important)
3) Restore your phone back to stock RUU
4) Do not subject the phone to extreme temperatures
5) You could also try putting a piece of paper between battery and battery cover to force it to make contact with the phone power terminals (don't cover up battery cover gold contacts though)
If you have done all of the above and your phone is still rebooting and/or turning off randomly then you should send it to HTC. No use faffing around trying to fix it if it's a hardware fault.
Sending your phone to HTC:
You should keep a diary of: How many times your phone reboots/turns off, when it happens, what you were doing when it happened, if the room temperature was warm/cold, telling them you followed the above steps, etc.
If you suspect your phone has restarted but you didn't know when it happened (e.g. after waking up) you can find out how long your phone has been on for since last boot, by going to Settings>About Phone>Battery and taking a look at the 'up time' - an up time of 00:05:35 indicates the phone last booted up (or restarted in this case) 5 hours and 35 minutes ago.
This will really help HTC and hopefully make things go much faster.
This is getting annoying now... the phone seemed like it was in an endless bootloop after it decided to randomly turn off today (kept turning off then I would have to turn it on again). I flashed my nandroid backup of my original Rom but that didn't fix it.. infact, it even turned off while I was using the phone (as opposed to turning off only when the screen is off).
I took off the sim cover and noticed the sim was sticking out a bit so I pushed it in. No turn offs for now, but I hope that was the problem.. I really don't want to go through the hassle of a warrentee claim.
hi,
are you sure you got a "HTC Desire HD" ???
and not a "HTC Desire" only ?
Sounds like a known issue with some "HTC Desire"....
greets
Alex
Hi, yes it is a desire hd (ace).
I have flashed an RUU for my device, which has removed the clockwork-mod, custom ROM, and restored S-ON (gotten rid of ENG HBoot and restored normal HBOOT)
If my phone still randomly turns off, even once after this, then I am filing a warranty claim. This is unacceptable, I can't even rely on it for waking me up in the morning because it might decide to turn off in the middle of the night (and it has done that before)
prank1 said:
If my phone still randomly turns off, even once after this, then I am filing a warranty claim. This is unacceptable, I can't even rely on it for waking me up in the morning because it might decide to turn off in the middle of the night (and it has done that before)
Click to expand...
Click to collapse
Is the phone still under warranty if you root it or flash different time?!
Sent from my Desire HD using XDA App
Nodeuk said:
Is the phone still under warranty if you root it or flash different time?!
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
The general idea is, if they cannot tell its been hacked then its in warranty. But restoring the phone to stock wipes out all hacks anyway so its fine. Just make sure you do it before sending it to HTC. Back in the hd2 forums, we would only flash stock bootloader over hacked one for 'warranty purposes'.
Sent from my Desire HD using XDA App
Hi,
I have the exact same problem, which is very annoying : sometimes, when I press power button to put the screen on, it reboots (not fast boot, but I can't say if it's a real reboot either, it seems longer, don't really know... ).
It happens also in the middle of the night, the phone does nothing and then it reboots, sometimes several times in the night (wakes me with the vibration sound and the white light from the screen)
It seems to be random, but more and more often by now.
I'm new to Android (this is my first smartphone), I've been using my DHD for a month and I am very glad with it, except for this big problem
I use Stock HTC ROM (no root yet).
I went to the shop where I had bought it and was told that it seems to be a software problem, so an update shoud be ok.
I already had the 2 OTA updates and tried a hard reset but still have the problem.
Does somebody know how to fix this ? Thanks
BTW, I asked HTC by email this morning, waiting for the answer. I'll update you if they can fix the problem.
Hmm.. my phone doesnt reboot.. it just powers off. But ever since flashing a stock HTC RUU (which removes ALL HACKS, root, S-OFF, ClockworkMod, custom kernal, custom ROM, custom radio, etc etc) it has worked fine. But I also noticed my SIM card was sticking out slightly (approx 1mm) so i pushed it in (and then proceeded to flash Stock ROM).
Try making sure your SIM is all the way in, and try reseating your SIM and battery covers.
I did a test with my phone, exposed the battery to cold for awhile and placed it in my phone, no turn offs so the cold for me isnt a reason.
Ok, thanks. I just tried that, and now I just have to hope it works ;-)
Well, when the screen is off and I press the power button it boots so i can't know whether the phone was on or off, it seemed to be the same problem as yours.
I also had the reboot problem, it might be a diferent problem.
Now i hope it's solved, thanks to you I'll update this thread if i have something new.
Sent from my Desire HD using XDA App
sand1011 said:
Ok, thanks. I just tried that, and now I just have to hope it works ;-)
Well, when the screen is off and I press the power button it boots so i can't know whether the phone was on or off, it seemed to be the same problem as yours.
I also had the reboot problem, it might be a diferent problem.
Now i hope it's solved, thanks to you I'll update this thread if i have something new.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
Hope it works I haven't had a single turn off ever since I made sure the SIM was all the way in.
Keep us updated, maybe this is a common problem
I'm just realising I didn't explain that I only used at first the second part of your advice : cleaning everything, sim and battery, and putting them back, carefully and checking they're in place.
I'm sorry to say that it didn't work
I keep in mind the other advice you gave, rooting and using a different ROM.
As I'm not used to it, I think I'll wait for HTC's answer to the email I sent before I try this (in case I have to return it, I don't want to have to unroot the device, I don't know enough about that yet ). So if they can't solve the problem, I will try diffent ROMs.
It doesn't seem to be a common problem, but if it is, maybe HTC will publish an OTA update
My first 2 DHD's used to randomly reboot at times, but on my second DHD I noticed the problem was indeed my SIM card not being inserted far enough. If that is clearly not the problem in your case, I'd just try to get it exchanged for a new one.
Wekko306 said:
My first 2 DHD's used to randomly reboot at times, but on my second DHD I noticed the problem was indeed my SIM card not being inserted far enough. If that is clearly not the problem in your case, I'd just try to get it exchanged for a new one.
Click to expand...
Click to collapse
Thanks for mentioning this!
Ever since making sure my SIM was inserted all of the way (even if it was out by 1mm) my phone has never turned off, it has even gone the longest without turning off now! Good to know someone can clarify it was indeed the SIM card.
@ sand1011
Sorry to hear your problem was not fixed. It appears your problem is caused by something else, and since you are running a stock HTC Rom I cannot really say it is a software issue.
I suggest you pursue a warranty claim with HTC after you receive your email from them. Please also post HTC's response in this thread as well, I would like to see what they have on the issue. Remember to delete any personal information from the email before you post it here. Thanks
Thank you both for your answers.
You're right, I'll return/exchange the phone if HTC has nothing to fix it. (I'm not sure I can have a new one directly because it's been a month since I bought it, it could be too long)
(btw, I'm a bit relieved to see I'm not the only one having this problem)
Sure, I'll let you know what HTC say (I guess if I have no email answer, I'll call them, I think there was a french phone number on the website)
I too have had this very annoying issue. I can confirm that it is fixed my pushing the Sim Card all the way in. When the phone is on, try removing the Sim Card and you will notice the phone turns off. I have put a small amount of tape over the Sim to prevent it from moving out.
I also used a small piece of tape to secure my sim card and it has never shut down since.
Good to see that most people have resolved this issue by making sure their SIM card is inserted properly.
The sim card has to be inserted all the way in? But I met with some resistance when I'm trying to.push it in. Anyone got any pictures on how far the sim card can be pushed in?
Cos I encountered a reboot when I called someone today.
Sent from my Desire HD using Tapatalk
Anyone has any ideas that when I call out and the phone reboot is due to the sim card not inserting all the way in?
Sent from my Desire HD using Tapatalk
My DHD has also been shutting down randomly recently, especially this morning. I justjust checked the SIM card and it was about 1mm out... Will keep an eye on it this afternoon and the next couple of days...!
basically the screen wont wake up after putting the phone to sleep. i can feel the vibrations on the phone (so touchscreen is still registering touch, just not displaying anything)
i had dropped it in the snow about a month ago, although none of the water stickers have been tripped, it started doing this as soon as i took it out of the container of rice the next day.
any help would be appreciated, i cant really understand why the screen would work until i put it to sleep.
i'm so tired of my HD2 running CM7, phone is just too big. ha.
No ideas? I've tried to flash a different ROM thinking it might have been a software issue, but that did nothing. The screen will only work on the first boot.regardless of the ROM
Sent from my HTC HD2 using XDA App
Try a different sd card or even remove the existing sd card and see what happen.
baseballfanz said:
Try a different sd card or even remove the existing sd card and see what happen.
Click to expand...
Click to collapse
just tried booting w/o the sd card, with a spare sd card, and a blank brand new one. no change between any of them
thanks for the suggestion though! i'm still trying everything i can think of to try and get this figured out.
edit - also once the screen goes to sleep, its not just a simple reboot to get the screen to work again. i need to pull the battery and let it sit for at least 15-20 seconds. otherwise it will still just be a black screen.
Send it in to HTC for repair.
Sent from my Nexus One using XDA App
Assuming you have CM 7 on your Nexus One; have you tried the trackball wake option? Also, you could try plugging in your phone to charge and see if the screen wakes up. (just process of elimination)
CrispiVizz said:
Assuming you have CM 7 on your Nexus One; have you tried the trackball wake option?
Click to expand...
Click to collapse
awesome idea, i just tried it but unfortunately its the same issue.
the hardware sleep button clearly works, and the screen is working too. this issue seriously makes no sense to me. i'm about to get fed up and mail it in to HTC.
so i had sent my phone to HTC to be repaired. they quoted me anywhere from 60-200 bucks. they recieved the phone today, and shipped it back out within 2 hours.
they did not contact me asking for my payment information or if i approve the repairs.
is it possible that they mailed it back to me because i was rooted?
Or possible that they pressed the power button and the screen came on
Keep us updated. It seems strange that they've turned it around so quickly!
wow i cannot believe this
they sent me a brand new phone, no charge. i was out of the 1yr warranty too.
i was seriously prepared to spend 200 bucks, but they did it for free. SO HAPPY
awesome customer service HTC, this is why i have only owned HTC's for the last 3 years.
so just to clarify how awesome HTC is:
my phone was rooted with CM7
out of warranty
dropped in snow
and they replaced it for free.
Ok so maybe I spoke too soon. Yesterday I was telling my brother that the Note is the most reliable phone I've ever owned.....then....
I started having issues with charging. My Note would not charge, then it would change after several resets. It would charge, then stop, then start again etc etc....making a lot of beeping noises.
Now, it seems to be charging, but Voice talk keeps loading, and I've turned off the home key activation option. I also get the notification icon saying to disable car mode.
I really hope someone can help, thanks in advance.
kris
Great, now it's not charging, again!
Actually when I get the notification issue from Voice talk, the battery starts charging for a second until the notification disappears and stops charging....
Now factory reset my phone again and charging worked while restarting and restoring but when loaded the voice talk app keeps coming up and going off, so I have a black flashing screen constantly....gonna try restarting/reset without restoring...
Hi leicashot, this shouldn't happen. Which firmware version are you currently running? I recommend installing the latest LB1 stock, unless you have AT&T Note.
Some users have reported similar symptoms when there was dust in the mini usb port. Try cleaning the device, and if all else fails, you should send it back to Samsung for repair.
Bassarnis said:
Hi leicashot, this shouldn't happen. Which firmware version are you currently running? I recommend installing the latest LB1 stock, unless you have AT&T Note.
Some users have reported similar symptoms when there was dust in the mini usb port. Try cleaning the device, and if all else fails, you should send it back to Samsung for repair.
Click to expand...
Click to collapse
I'm using the latest 2.6.35.7. Any idea how to try clean the port? Definitely seems like something is wrong with the port....
No charging issues for me but my Note started doing the driving mode thing at about 3am today and has been doing it on and off all day!
Exceedingly annoying!
are you trying to charge from a PC or a wall outlet?
I usually charge via mains but it wasn't charging or even plugged in at the time this started happening. It was just sitting on the table by my bed. I even powered it off but it switched itself back on!
Here is how to fix it.
Take out the battery and take a plastic edge like credit card or even a regular tiny small screwdriver and push the pins (strip) inside the phone. I mean, to take the screw driver and push in the pins back inside the phone, in inside the usb charging port. your problem will disappear. make sure your plastic flexible after-market phone cover has a big enough hole at the bottom to allow you to connect a usb cable easily to the phone, or else, cut open a bigger hole on the cover.
Good luck
so here it is again: you have to push in the usb port pins back inside the phone, straight in without bending them. you can also buy a usb charging port from ebay for 22 bucks and change it yourself in 10 minutes. its a hardware problem so stop resetting your phone.
Nop bro i dont think so, cuz it happened same with me sometime after i bought galaxy note same thing happened with me too. I mean exactly same. So before i didnt knew rooting and flashin roms and all so i gave to service centre and they put newer version of ron in it and my problem was fixed after that.
Sent from my GT-N7000 using XDA
coolcrab said:
Nop bro i dont think so, cuz it happened same with me sometime after i bought galaxy note same thing happened with me too. I mean exactly same. So before i didnt knew rooting and flashin roms and all so i gave to service centre and they put newer version of ron in it and my problem was fixed after that.
Sent from my GT-N7000 using XDA
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Indeed. I remain convinced this is not hardware and is software related. The main reason for my thoughts there are that as well as the driving mode thing it seems that some piece of software is trying to load up as it asks me if I want to run whatever it is in either Clock or TuneIn Radio. Bizarre. Also, the first time it happened it was bang on 3am. Everytime I turned the phone off it would come back on exactly two minutes later.
The second night it started doing it bang on 1am.
I'm waiting to see what time it starts tonight.
It doesn't (so far) do it at all during the day.
Going to give it a couple of days to see what happens then go figure out how to go back to a factory ROM rather than the the Rocket 22 I have on here now.
Lakota said:
Indeed. I remain convinced this is not hardware and is software related. The main reason for my thoughts there are that as well as the driving mode thing it seems that some piece of software is trying to load up as it asks me if I want to run whatever it is in either Clock or TuneIn Radio. Bizarre. Also, the first time it happened it was bang on 3am. Everytime I turned the phone off it would come back on exactly two minutes later.
The second night it started doing it bang on 1am.
I'm waiting to see what time it starts tonight.
It doesn't (so far) do it at all during the day.
Going to give it a couple of days to see what happens then go figure out how to go back to a factory ROM rather than the the Rocket 22 I have on here now.
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Click to collapse
Same thing is happening to me. I tried pushing the USB pins in slightly. I'll let you guys know if it helped or not.
Sent from my GT-N7000 using xda premium
I've been having the same problem for a few days now.
I've just pushed the pins in with the corner of my charging cables connector and the problem stopped.
There was also a notification that flashed up saying something like: USB connector or device removed.
Voice talk is still managing to launch itself, even after pushing the pins in. I'm on stock LB2 so maybe I've finally found a reason to flash a GB rom?
Happened to me yesterday. Got a toothbrush and cleaned usb port on phone. Now seems ok
Sent from my GT-N7000 using xda premium
engineer
aftabbabar said:
Here is how to fix it.
Take out the battery and take a plastic edge like credit card or even a regular tiny small screwdriver and push the pins (strip) inside the phone. I mean, to take the screw driver and push in the pins back inside the phone, in inside the usb charging port. your problem will disappear. make sure your plastic flexible after-market phone cover has a big enough hole at the bottom to allow you to connect a usb cable easily to the phone, or else, cut open a bigger hole on the cover.
Good luck
so here it is again: you have to push in the usb port pins back inside the phone, straight in without bending them. you can also buy a usb charging port from ebay for 22 bucks and change it yourself in 10 minutes. its a hardware problem so stop resetting your phone.
Click to expand...
Click to collapse
this method solve my problem.