[Q] - Touch Screen stopped working/Help - HD2 General

All of a sudden my touch screen stopped responding to me, so I thought it was a rom error and went into clockwork from boot and reflashed it 4 times now and I still can't get it to see the touch screen. It was working just fine and mid message it just stopped working.
Can anyone help me with this? I tried a reset holding down the yellow button on the back too.

Mine just did the same thing. If it's in warranty.. Just send it in.
It's the digitizer, usually.. The connections for the digitizer are right under the Call End button (the physical red one) I believe.. I've just been repeatedly pressing that button multiple times and eventually the screen will work.. until I lock it or it decides to stop, which is rarely does if the screen never goes off.

Xura08 said:
Mine just did the same thing. If it's in warranty.. Just send it in.
It's the digitizer, usually.. The connections for the digitizer are right under the Call End button (the physical red one) I believe.. I've just been repeatedly pressing that button multiple times and eventually the screen will work.. until I lock it or it decides to stop, which is rarely does if the screen never goes off.
Click to expand...
Click to collapse
SOB! Really? my end call button always felt weird for months now. I got the extended one you pay for each month on your bill, does that cover it? Also do I need to reflash it back to windows to send it back?

RiffyDivine said:
SOB! Really? my end call button always felt weird for months now. I got the extended one you pay for each month on your bill, does that cover it? Also do I need to reflash it back to windows to send it back?
Click to expand...
Click to collapse
yes flash your stock windows rom..from sd card method...download your stock rom from the tmobile site or htc site which ever suits your phone ..extract the file and then search for the largest .nbh file ...rename it to LEOIMG.nbh ..place it on you sd card and follow instructions.. after complete you should now send it in for warranty

I got the same problem. Is there some video how to change the touch screen? Are there some different models on the market or should I buy the first that ebay gives me?
I have the TMOUS version
thanks

RiffyDivine said:
SOB! Really? my end call button always felt weird for months now. I got the extended one you pay for each month on your bill, does that cover it? Also do I need to reflash it back to windows to send it back?
Click to expand...
Click to collapse
I believe any warranty will cover a defect like that granted there's no physical damage or water damage (the little water strip on the inside).
Before you send it in.. MAKE SURE that you flash everything back to stock. They would LOVE a reason to not have to fix it for you..

i have a touch screen problem i was using the hyperdroid rom.. i woke up the next day and the screen wouldnt wake up so when i restarted the phone it stuck on the go go go screen.. then i flashed a winmo stock rom and the screen stopped responding... i also did a task 29 then installed magldr then when i tried to flash CWM it didnt enter it.. i dont know is it possible that since i have the CWM problem so my problem is software related? is there a way to fix it?? please help me..
i have no warranty so if im fixing it it'll be on my expense

guess.whoo said:
I got the same problem. Is there some video how to change the touch screen? Are there some different models on the market or should I buy the first that ebay gives me?
I have the TMOUS version
thanks
Click to expand...
Click to collapse
yours is a tmobile hd2 ... you have to buy a specific tmobile hd2's digitizer/touch screen (since it is a bit larger than the eu hd2s) and then fix it .. click on the thanks button if i helpedd

yma900 said:
i have a touch screen problem i was using the hyperdroid rom.. i woke up the next day and the screen wouldnt wake up so when i restarted the phone it stuck on the go go go screen.. then i flashed a winmo stock rom and the screen stopped responding... i also did a task 29 then installed magldr then when i tried to flash CWM it didnt enter it.. i dont know is it possible that since i have the CWM problem so my problem is software related? is there a way to fix it?? please help me..
i have no warranty so if im fixing it it'll be on my expense
Click to expand...
Click to collapse
yours is a hardware problem ... i had the same problem once upon a time.. i had to send it for repar ...they changed the touch screen for INR 5000 i.e. about $100
.mind it it is not a software related issue probably your screen conector might have become llose or disconected..try pressing the call end key hard 2 or 3 time then it should work temporarily i.e. 10 to 15 seconds

Weird, left it upside down all night when I was sleeping and it's working again. So still going to send it in, I will flash it back to stock when the new one shows up
Never mind crapped out for good this time, having tmob replace it.

yours is a hardware problem ... i had the same problem once upon a time.. i had to send it for repar ...they changed the touch screen for INR 5000 i.e. about $100
.mind it it is not a software related issue probably your screen conector might have become llose or disconected..try pressing the call end key hard 2 or 3 time then it should work temporarily i.e. 10 to 15 seconds
Click to expand...
Click to collapse
so do u think that if i fix the touch screen issue i'll be able to enter CWM?? i mean isnt there some problem that needs a JTAG? i really am confused and i am willing to go to a repair center to fix it today but if i fix the screen and still cant use android so i wont benifit anything..
i tried to press the call end botton hard for more than 3 times and nothing worked... so do u still think that its the connector that is broken?

Okay they are sending me a new phone, so what all should I do to the old one before it goes back? I can't use the touch screen at all but I can still get into clockwork and such.

Yup your screen connector is probably broken ..so send it in for a fix ...when you get it back just flash clk or magldr ..and then flash cwm partition it will work ..I think u are making a mistake while installing the clock work recovery mod. The cwm problem is not at all hardware related probalby you did something wrong. good luck. But flash official stock Windows Rom using SD care method.
Edit :the jtag has to be done only when you Brick your device I.e you device doesn't turn on due to flashing a wrong Windows Rom (flashing Android doesn't pose any threat )
Sent from my HTC HD2 using XDA App

siddharth singh said:
Yup your screen connector is probably broken ..so send it in for a fix ...when you get it back just flash clk or magldr ..and then flash cwm partition it will work ..I think u are making a mistake while installing the clock work recovery mod. The cwm problem is not at all hardware related probalby you did something wrong. good luck. But flash official stock Windows Rom using SD care method.
Sent from my HTC HD2 using XDA App
Click to expand...
Click to collapse
What cwm problem? It works fine, I just wanted to know if I should go grab the newest offical rom off tmobs website and flash it before I send it back to them is all. Since I am not sure they will take it back with android on it.

Yup your screen connector is probably broken ..so send it in for a fix ...when you get it back just flash clk or magldr ..and then flash cwm partition it will work ..I think u are making a mistake while installing the clock work recovery mod. The cwm problem is not at all hardware related probalby you did something wrong. good luck. But flash official stock Windows Rom using SD care method.
Edit :the jtag has to be done only when you Brick your device I.e you device doesn't turn on due to flashing a wrong Windows Rom (flashing Android doesn't pose any threat )
Click to expand...
Click to collapse
thank you alot brother for helping me... well im sorry if i seem naggy but im gonna tell u how i installed the cwm so you can tell me whats wrong...
first of all i had a stock windows mobile rom from HTC website so the things i did were
1- task 29 and it was done perfectly
2- i installed the radio 2.15.50.14
3- i installed magldr v1.13, when i open it it gives me a fail to open an android nand but i havent install it yet so i think its not a problem.. i mentioned this because it never used to appear to me when i used to flash android roms before.
4- i go to usb in the magldr to install cwm and when its connected i install magldr by pressing on daf on the computer as an administrator and it gets installed perfectly.
then when i open AD recovery it stucks on the go go go screen and nothing opens..
i tried to install CLK one time and did the instructions but also cwm never opened.. so do u still think if i fix the screen issue then cwm will work?
i was thinking that the defect in openning cwm is because of a bios problem.. (( well i dont know if its called bios in the mobile but i mean what like the bios in the computer)) so thats why i thought about the JTAG.. but if u think that i will not benifit it then i wont do it and i'll only fix the screen issue..
btw i did a hard reset before i did the installation of the cwm...
sorry for making my reply long but i really would like u to know everything happenning because u seem as an expert that would be able to help me.. plus i really cant live without the android and i need to fix it
thank you again brother

yma900 said:
thank you alot brother for helping me... well im sorry if i seem naggy but im gonna tell u how i installed the cwm so you can tell me whats wrong...
first of all i had a stock windows mobile rom from HTC website so the things i did were
1- task 29 and it was done perfectly
2- i installed the radio 2.15.50.14
3- i installed magldr v1.13, when i open it it gives me a fail to open an android nand but i havent install it yet so i think its not a problem.. i mentioned this because it never used to appear to me when i used to flash android roms before.
4- i go to usb in the magldr to install cwm and when its connected i install magldr by pressing on daf on the computer as an administrator and it gets installed perfectly.
then when i open AD recovery it stucks on the go go go screen and nothing opens..
i tried to install CLK one time and did the instructions but also cwm never opened.. so do u still think if i fix the screen issue then cwm will work?
i was thinking that the defect in openning cwm is because of a bios problem.. (( well i dont know if its called bios in the mobile but i mean what like the bios in the computer)) so thats why i thought about the JTAG.. but if u think that i will not benifit it then i wont do it and i'll only fix the screen issue..
btw i did a hard reset before i did the installation of the cwm...
sorry for making my reply long but i really would like u to know everything happenning because u seem as an expert that would be able to help me.. plus i really cant live without the android and i need to fix it
thank you again brother
Click to expand...
Click to collapse
just get your screen fixed... i will guide you rhrough cwm installation

Having the same problem. Read some older post and even common sense all says It's hardware so gonna need to send it off.
Sent from my HTC Flyer P510e using XDA App

I sold mine for 110€ because I didn´t have warranty and the repair costs about 80€ and more.
Now I bought samsung galaxy s and it cost me additional 130€.
So at the end of the day, I´m satisfied with my decision because I have a new phone right away, I have no worries about the repair and I don´t have to use old Nokia from the middle ages

Related

Bricked HD2 repair

Having my TMOUS HD2 bricked by using Task 29 and 2.09.51 radio, thus losing the warranty, how much does it cost to have it repaired by HTC? Do they even accept them for repair?
Does it even boot to the tri-color bootloader screen? If so, you can fix it (I think). If it is indeed dead, there are some posts describing brief, furtive encounters with a microwave... (wink-wink-nudge-nudge)...
Hope you get your device either fixed or replaced soon...
It is dead, no tri-color bootloader, nothing
does it turn on at all? stuck at the pink/white "stick together screen"?
alexsql said:
Having my TMOUS HD2 bricked by using Task 29 and 2.09.51 radio, thus losing the warranty, how much does it cost to have it repaired by HTC? Do they even accept them for repair?
Click to expand...
Click to collapse
Since it's less than 2 weeks since you got it, just take it to the T-Mobile store you got it from, and tell them that it just stopped working for no reason. I know it's bad thing to do, but it's better them than you right... I am sure they are prepared for the first set of devices to have some issues
Just be ignorant and tell them that you left the phone charging overnight and the next day morning, it just stopped working. They will just swap the device. Just make sure that you go to the store in-person to pick up the deivce. If you mail it in, they would dignose and probably know you have messed around with it.
I did the same thing with I flashed my device the next day it came out. I flashed a Custom ROM that had a non-compitable radio and it just did not boot. No bootloader mode.. nothing. NADA...
I called the store I got it from, he asked me to come by the next days since he was of all the devices and he was expecting a few the next day. I asked him to reserve one for me for the exchange for the damaged device. I went in the next day.. They just swapped the device. I actually told him to switch the battery from the new device to see if this one works, he said, it does not matter as he had send the whole device back anywayz..
So, good luck. Hope this helps.
Same as above for me except they had no devices left. Out of stock completely with no ETA. I got my refund and I'm back to being HD2'less.
I paid $172 to have me htc blueangel screen repaired if that helps.
alexsql said:
Having my TMOUS HD2 bricked by using Task 29 and 2.09.51 radio, thus losing the warranty, how much does it cost to have it repaired by HTC? Do they even accept them for repair?
Click to expand...
Click to collapse
Nothing to do with task 29, task 29 is safe. Radios with ..51.. are deadly.
Unfortunately some of the ROM's can be the kiss of death.
I can tell you that you have completely bricked the phone and they can't tell what ROM you have then you can probably get the warranty with HTC. If they discover you have a ROM it will be shipped back to you and they won't even fix it. It's a hit or miss with them.
I sent back one HTC HD with custom ROM and they didn't have a problem. I snet another one back and they declined due to custom ROM.
Just hope you get them on a good day
Fixing A Brick HD2
I will show you how to fix your hd2 from bad rom install that caused your phone to stay in the stick together screen. email me at [email protected] and I will send you the instructions to install your new rom.
balexander said:
I will show you how to fix your hd2 from bad rom install that caused your phone to stay in the stick together screen. email me at [email protected] and I will send you the instructions to install your new rom.
Click to expand...
Click to collapse
Is there something about your instructions that would prevent you from being able to post them here directly?
HELP!!!
I need help! I think i briked my device !! I flashed it with HSPL 3. and after that i've installed FLASH(RUU via PC)in the end of installation my HTC HD from Tmobile totally died- no sings of charging, no 3 color boot screen, pc can't find Qalcom cdma something driver and can't recognize the pone.This is a site i took a ROM from:
htcaddicts.com/?id=12
site is in hebrew, RUU called FLASH, it's an official rom of NEWPAN ver 1.48. Please help me to unbrick it!!!!!my mail ia : [email protected]
Thank you all, Cyril.
themenucha said:
I need help! I think i briked my device !! I flashed it with HSPL 3. and after that i've installed FLASH(RUU via PC)in the end of installation my HTC HD from Tmobile totally died- no sings of charging, no 3 color boot screen, pc can't find Qalcom cdma something driver and can't recognize the pone.This is a site i took a ROM from:
htcaddicts.com/?id=12
site is in hebrew, RUU called FLASH, it's an official rom of NEWPAN ver 1.48. Please help me to unbrick it!!!!!my mail ia : [email protected]
Thank you all, Cyril.
Click to expand...
Click to collapse
just answered in your thread.
You mean it's dead and there's nothing to do with it?
New CPU?
RAM discharge? SOMETHING????
themenucha said:
You mean it's dead and there's nothing to do with it?
New CPU?
RAM discharge? SOMETHING????
Click to expand...
Click to collapse
That's pretty much right....when you flash an incompatible radio to this phone (which that ROM has), that's the surest way to kill your HD2.
You can send it to HTC for repair, where they will likely tell you that you need a new mainboard (CPU, rom/ram, etc) and offer to charge you for it....usually very close to the price of just replacing the phone with a used one.
NEED HELP ASAP PlZ..i just installed the [ROM][WWE]★★★Astraios Roms★★★[REG/BUUF/GTX][23569][22nd July] to my HD2 i think i bricked the phone cause when i turn it on the Tmobile screen loads up but when it gets to the part where the ROM loads it freezes completly plz can someone give me a heads up on what to do.......
Yova809 said:
NEED HELP ASAP PlZ..i just installed the [ROM][WWE]★★★Astraios Roms★★★[REG/BUUF/GTX][23569][22nd July] to my HD2 i think i bricked the phone cause when i turn it on the Tmobile screen loads up but when it gets to the part where the ROM loads it freezes completly plz can someone give me a heads up on what to do.......
Click to expand...
Click to collapse
Can you get into bootloader mode then? Get there and flash a different ROM. Be sure it doesn't contain a .51 radio!
Please help me i did the same as
""I need help! I think i briked my device !! I flashed it with HSPL 3. and after that i've installed FLASH(RUU via PC)in the end of installation my HTC HD from Tmobile totally died- no sings of charging, no 3 color boot screen, pc can't find Qalcom cdma something driver and can't recognize the pone.This is a site i took a ROM from:
htcaddicts.com/?id=12
site is in hebrew, RUU called FLASH, it's an official rom of NEWPAN ver 1.48. Please help me to unbrick it!!!!!my mail ia : [email protected]
Thank you all, Cyril."""
samsamuel said:
just answered in your thread.
Click to expand...
Click to collapse
RGONZALES1Y said:
""I need help! I think i briked my device !! I flashed it with HSPL 3. and after that i've installed FLASH(RUU via PC)in the end of installation my HTC HD from Tmobile totally died- no sings of charging, no 3 color boot screen, pc can't find Qalcom cdma something driver and can't recognize the pone.This is a site i took a ROM from:
htcaddicts.com/?id=12
site is in hebrew, RUU called FLASH, it's an official rom of NEWPAN ver 1.48. Please help me to unbrick it!!!!!my mail ia : [email protected]
Thank you all, Cyril."""
Click to expand...
Click to collapse
bricked by the radio that rom contains.
sorry.
Got my HTC HD2 rooted and installed droid froyo and it worked for 2-3 weeks, and then suddenly after trying out a program from droid market, called photofun, it just froze, so I removed the battery and put it back in, and it is not coming up at all. Tried hard reset with the vol up/down+power with no luck. Completely dead, would not even go to the boot loader.
So if anyone is in same situation as I was, just search for htc repair in your local CL and I took mine to a local wireless store here and they're able to fix it somehow and cost me $50. Software issue they said.
There seems to be a way to fix a completely dead/bricked hd2, without having to replace the whole mobo, but cannot find any info online. Anyone would like to share please? In case I bricked my phone again or anyone else who bricked their phone.

HD2 stuck at white boot screen/ can't install Roms

Hi guys, I've a problem with my HD2 and maybe one of you has an idea of how to fix this, because I really don't want to send it in for a repair
Anyway, my phone decided to refuse to boot out of nowhere. When it happened I had Artemis v9 or v10 installed on it. The funny thing is that I didn't flash anything when the problem occured.
Whenever I start the phone I only get a white screen. Luckily, I can still access the bootloader, even thought that didn't help me until now.
my guess is that the Radio is somehow corrupted, because when I try to flash a new one I get the error saying "Radio_V2 failed" and "Update Terminated". Not even flashing with task 29 works, because I get a "Error 270" and the phone restarts itself after like 4% of flashing.
I'm really out of ideas, I tried to flash a lot of different roms and radios, even the rom that the HD2 came shipped with.
flanders3 said:
Hi guys, I've a problem with my HD2 and maybe one of you has an idea of how to fix this, because I really don't want to send it in for a repair
Anyway, my phone decided to refuse to boot out of nowhere. When it happened I had Artemis v9 or v10 installed on it. The funny thing is that I didn't flash anything when the problem occured.
Whenever I start the phone I only get a white screen. Luckily, I can still access the bootloader, even thought that didn't help me until now.
my guess is that the Radio is somehow corrupted, because when I try to flash a new one I get the error saying "Radio_V2 failed" and "Update Terminated". Not even flashing with task 29 works, because I get a "Error 270" and the phone restarts itself after like 4% of flashing.
I'm really out of ideas, I tried to flash a lot of different roms and radios, even the rom that the HD2 came shipped with.
Click to expand...
Click to collapse
What radio (if any) have you flashed? Check the ROM's dedicated thread you want to flash and see if the radio is compatible.
Im betting you've flashed the wrong radio
take the rom it was shipped with, name the nbh file to LEOIMG.nbh, copy it to your sd card and go into bootloader.
it will flash your old rom and should overwrite the old radio.
DN41
I installed Radio 2.06.51.07, which was recommended as far as I know.
I tried to install every "official" rom that I could find, but no matter if I apply them via SD card, USB or .exe, the install never finishes.
Tried to install just the OS without a radio and that worked, so I'm almost sure it is somehow radio related.
Now the problem is that I can't even send it to T-Mobile, because I there is no way to get rid of HSPL. BTW, it's the german T-Mobile we are talking about, not the US one. Is there a chance they won't notice the HSPL...?
so flash this one over sd-card: german t-mobile 1.72
what about performing hardreset? does the phone boot?
DN41
Tried flashing the TMO rom, but no luck either
Hard reset is strangly fast (only takes like 7 seconds) and only gives me a white screen after reboot. Apperently the HD2 shows me that HSPL is intsalled in the bootloader, but I can't change the SPL...
Already tried HSPL2, but no matter what option I choose, my bootloader always stays at 1.42 HSPL.
Edit: I would like to post pics of the error I get when flashing from the sd card or the bootloader screen, by the board rules don't want new users to post links.
djchubbs said:
Im betting you've flashed the wrong radio
Click to expand...
Click to collapse
any way to repiar radio side as flashed wrong radio ??
flanders3 said:
Tried flashing the TMO rom, but no luck either
Hard reset is strangly fast (only takes like 7 seconds) and only gives me a white screen after reboot. Apperently the HD2 shows me that HSPL is intsalled in the bootloader, but I can't change the SPL...
Already tried HSPL2, but no matter what option I choose, my bootloader always stays at 1.42 HSPL.
Edit: I would like to post pics of the error I get when flashing from the sd card or the bootloader screen, by the board rules don't want new users to post links.
Click to expand...
Click to collapse
same happen with me,,,
flanders3 said:
Hi guys, I've a problem with my HD2 and maybe one of you has an idea of how to fix this, because I really don't want to send it in for a repair
Anyway, my phone decided to refuse to boot out of nowhere. When it happened I had Artemis v9 or v10 installed on it. The funny thing is that I didn't flash anything when the problem occured.
Whenever I start the phone I only get a white screen. Luckily, I can still access the bootloader, even thought that didn't help me until now.
my guess is that the Radio is somehow corrupted, because when I try to flash a new one I get the error saying "Radio_V2 failed" and "Update Terminated". Not even flashing with task 29 works, because I get a "Error 270" and the phone restarts itself after like 4% of flashing.
I'm really out of ideas, I tried to flash a lot of different roms and radios, even the rom that the HD2 came shipped with.
Click to expand...
Click to collapse
I have exactly the same problem.
I believe radio hardware of my HD2 has failed.
This is not related to flashing an incompatible radio, as I have flashed 1.66 official ROM about three months ago and had no problems until now.
I got the white screen, when phone was in my pocket.
Not possible to update radio, update fails with "Radio_V2 failed" and "Update Terminated".
Not possible to flash any rom, flashing fails when it comes to radio part.
MTTY didn't help as well.
I see no way but to send it back for repair.
Hope they dont realize HSPL, as it is also not possible to change SPL right now.
Hi everybody, i am facing the same issues with my knew HD2. The fact is that i received it yesterday, while trying to flsah ENERGY ROM ..i flashed also the radio .. now got the white screen with the HTC green logo, and no way to hard reset ... phone doesn't boot, can't do anything !!!!!! volume + and volume - doesn't work !!! any idea any solution ?? I am about to try flashing with the memory card but no idea if it will work, im not sure cause even the HSPL doenst appear ... anu idea ?
I've got the same problem
Mine is a Telstra (Australian) HD2, and I've been using it for about 3 weeks fine. Then a few days ago, I took it out of my pocket, and it's dead. With my one, most of the time I just get a blank screen (no HTC), and most of the time it's slightly yellow.
I'm having the exact same problems, and have done everything suggested on this page, and others. I can't send mine back either.
I'm guessing since no one's replied, there's not really a solution to this.
If it is a failed radio, I'm amazed how easily they fail, and how many people seem to have this problem.
I have the same problem today. Anybody help?
anakin621 said:
I have the same problem today. Anybody help?
Click to expand...
Click to collapse
i had the same problem with my Telstra T9193. i couldnt find any solutions so its on its way back to australia under warrenty.
I had a similar problem to this, though it appears I just fixed it. I can only imagine it's just a temporary fix though, as I previously managed to get it working and running Android only to white screen again the next day.
I did a hard reset and now it loaded the white HTC screen and nothing else. I tried installing a stock ROM from the MicroSD card and got the same "Update Terminated Update Fail" error because of the Radio. Retried the update about 3 times, and it eventually installed fine.
same here, i reloaded a stock from sd to relock it, which i highly recommend for anyone having this problem - in case it needs to go for repair and it just happens to boot..it took quite a few tries to have a proper flash and it booted only a few tries afterwards and then went back to only booting the white htc screen. so frustrating. and unfortunately for me it has to go back to australia for warrenty and will likely take ages to get back
I was stuck at multi color boot screen after hard reset. Tried multiple roms.
Solution: Use the 2.13 rom from here. Worked thankfully!
forum.xda-developers.com/showthread.php?t=655653
After being looooong on this forum, I finally got my first bricked HTC. I got all the same problems, white screen, no way to get HSPL gone, and no update via SD possible, no ROM update via USB in bootloader and no radio update possible...
Anybody knows how much it costs if I send it to HTC and they find yout it has been HSPL-ed?
Next with the bricked HD2
So definitely I´m in the same situation.. I have unusable SMARTPHONE!!
Even worse, because in my case i have no chance to send it to warranty repair - I was too disparate and curious so I opened my HD2 to look for an backup battery to erase everything that could have resist my countless tries to reflash, hardreset, flash RADIO, flash ROMs...
At the begging was the same (btw the same is still) : I took my phone and it did´t answer for waking it up. So I pressed red button to (soft)reset it. But it booted only to white screen (not the HTC one but "pure" withe w/o logo, w/o software info but with slightly yellow hue)
This was almost whole week ago... During that time I tried almost everything (I don´t have gold card - since I can´t get CID of any SD card I´m not able to have one and have installed HSPL 2.08 I´m ABLE to FLASH any ROM - even successfully reflashed cooked ROM via SD Card.!!) and the answer for me is probably some hardware problem....
-rr-obin said:
So definitely I´m in the same situation.. I have unusable SMARTPHONE!!
Even worse, because in my case i have no chance to send it to warranty repair - I was too disparate and curious so I opened my HD2 to look for an backup battery to erase everything that could have resist my countless tries to reflash, hardreset, flash RADIO, flash ROMs...
At the begging was the same (btw the same is still) : I took my phone and it did´t answer for waking it up. So I pressed red button to (soft)reset it. But it booted only to white screen (not the HTC one but "pure" withe w/o logo, w/o software info but with slightly yellow hue)
This was almost whole week ago... During that time I tried almost everything (I don´t have gold card - since I can´t get CID of any SD card I´m not able to have one and have installed HSPL 2.08 I´m ABLE to FLASH any ROM - even successfully reflashed cooked ROM via SD Card.!!) and the answer for me is probably some hardware problem....
Click to expand...
Click to collapse
I'm sorry, I just sent my to the repair center. Hope they will repair it under warranty. Otherwise it will cost me 100 Euro, just to find out I have to pay for the repairs. Then I can choose to let the device there (then I don't pay 100 euro) or let the device ship back (I pay 100 euro for a brick) or let them do the repairs which they will say how much it will cost on top of that 100 euro ..... stress ....
Birger said:
I'm sorry, I just sent my to the repair center. Hope they will repair it under warranty. Otherwise it will cost me 100 Euro, just to find out I have to pay for the repairs. Then I can choose to let the device there (then I don't pay 100 euro) or let the device ship back (I pay 100 euro for a brick) or let them do the repairs which they will say how much it will cost on top of that 100 euro ..... stress ....
Click to expand...
Click to collapse
Check this thread... unfortunately it wouldn´t be quite easy whith the service repair...
_JuSteR_ said:
...
With the radio bricked there are only two things you can try to do:
1- You can go on using your hd2 without updating the radio. Try to download a rom without radio and install it, or ask a cook to prepare a rom (you can try an official rom if you want to recover the original SPL) without radio for you.
2 - Do what I did and sell the phone as bricked, because there's no way to unbrick radio system. I tried to save my HD2 by recovering the original SPL and sending the phone to the htc customer service. I got the phone back after 2 months and it was still radio bricked
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=618084
upload a pix of your bootloader screen,I had similar kind of problem.I 've been through a lot of hardship dealing with the that.Maybe i could help u a bit.

HELP! hd2 doesnt boot anymore, stays on white htc logo

hi
ive installed spl 2.08
then i installed the rom called hd20 which was working pretty good . after one month it didnt work well and i removed the bettery, now it doesnt boot anymore.
tried to install a rom via sdcard on the colour screen. ive tried it with artemis and a custom rom....... no reactions
please i need help
my bootloader
View attachment 342241
pls help
what radio are you using?
i did not install any radio extra i thought it was included in the hd20 rom
gmhanno said:
i did not install any radio extra i thought it was included in the hd20 rom
Click to expand...
Click to collapse
unless the artemis rom is different, you need to flash a radio, check out the didicated thread in "rom dev" and see what they reccomend
ok i think your right! it says to install a radio which i didnt
but it worked well for one month
is my phone now broken and did i lose my warrenty
gmhanno said:
ok i think your right! it says to install a radio which i didnt
but it worked well for one month
is my phone now broken and did i lose my warrenty
Click to expand...
Click to collapse
if you get it into bootloader is shuold say connected by USB in this case you can still flash the radio in the exact same way you flashed the rom.
in regards to warranty, flashing custom roms does void warranty but its not the be all of end all, you can flash back to stock but thats something you will need to read about as its quite a lengthy explenation.
which rom and which radio should i use now to get my phone working again
ok i understand ! thanks
im woking with xp, and i flashed my phone with a vista pc
is there a chance to do that with my xp?
with xp you use ActiveSync and vista its Windows Mobile Device Center but the whole flashing process is the same
omg dammed your right my phone is reakting with active sync to usb woooooww thanks a lot , will try now
ok thank you , it worked i installed a stock rom . do you think i should install a custom rom again or what do you say
gmhanno said:
ok thank you , it worked i installed a stock rom . do you think i should install a custom rom again or what do you say
Click to expand...
Click to collapse
yeah, by all means do a custom rom, they may seem quite daunting and we all make **** ups but once you've done it once or twice its a piece of cake.
check my sig, read through the help threads and you shuold be ok.
when installing a custom rom always check the Required HSPL and Radios, I have made that mistake before. Once you know what you are doing flashing is a breeze.
thanks for helping
now there is another problem!
i installed goatrip and everything worked as it should
then ....
after a freeze with the massage low battery my phone didnt react anymore so i took out battery.
but then ......... it is not reacting at all, it is switched of i cant turn it on
i hope that maybe the battery is broken
but warrenty is lost
somebody can help?
or should i just find a mobileshop who can tell me whats wrong with my hardware
I'm guessing you've tried that, but just in case (since your message doesn't say you did) : have you tried charging the phone for a while and turning it on again (even while connected to the charger)?
If you did try that, you might want to try with another battery, but it would be better if you had a friend with a HD2 to try with his battery before buying a new one.
If you still get nothing, then you'll probably have to send it for repairs..
gmhanno said:
thanks for helping
now there is another problem!
i installed goatrip and everything worked as it should
then ....
after a freeze with the massage low battery my phone didnt react anymore so i took out battery.
but then ......... it is not reacting at all, it is switched of i cant turn it on
i hope that maybe the battery is broken
but warrenty is lost
somebody can help?
Click to expand...
Click to collapse
yes i have tried that
but nothing happened ,
normally when you charge the orange light is shining
lucky i have a friend with a hd2, i hop it will be the battery or charger
but if not should i send it to htc or to sombodyelse, beause they will properbly send it back whitout even putting a hand on my phone????
gmhanno said:
yes i have tried that
but nothing happened ,
normally when you charge the orange light is shining
lucky i have a friend with a hd2, i hop it will be the battery or charger
but if not should i send it to htc or to sombodyelse, beause they will properbly send it back whitout even putting a hand on my phone????
Click to expand...
Click to collapse
Well I'm not sure you have another choice but send it to HTC unfortunately.
You just have to hope they can't turn it on either and send you a replacement under warranty, because if they turn it on and see you've installed HSPL and a custom ROM, you'll probably have to pay for the repairs.
has anybody experiance with that?
how hoch will they offer
but what i cant understand.... can a software damage the hardware of the hd2?

[Q] hd2 mother board

guys,When i tried to boot another rom in my hd2 leo it doesn't start . if i'll buy another hd2 broken and will change motherboard will he work???
Change the motherboard seems like a drastic an final solution, obivously if you use a working motherboard it will work.
However, you're not saying what happened to the phone to prevent it from booting, before you even try to flash another rom or make important changes you should read the stickies of flashing and read more if you have any doubts, if you still have doubts you can always ask (in the right section) and most surely somebody will answer.
I don't know if you have considered or if you have already done all the possible things, depending on what exactly is you phone doing you could try to repair it, the bootloader is hardly completely damaged, there are (I'm sure even if I have my HD2 quite recently) several tests you can make in order to recover it, mtty, it could simply be stuck, you could try to flash it from SD, etc.
Perform a good an toughfull search in the forum, try to understand what you phone has and if you need it, ask for help, but be more specific or you could get no answer or even worst.
good luck
he doesn't start, only vibrator is working when i turn on him,I tried boot from sd from pc but in vain I think the only way is to buy another broken hd2 and change the mother board
try to turn it on presing the down vol buttom to enter in bootloader and flash it with a stock rom
I tried but in vain
gladuneac said:
I tried but in vain
Click to expand...
Click to collapse
switch to android
gladuneac said:
I tried but in vain
Click to expand...
Click to collapse
If you cannot get into Bootloader mode, then you are ******.
I would assume that the HD2's battery has got a charge in it.
My guess is that you have a T-Mobile USA version of the HD2 and you have tried to flash it with ROM (normally a 1.66 Euro) containing a RADIO that corrupts the bootloader. This has been done so many times. The only options are:
Get it JTAGged
Replace the motherboard
replace the phone
If in warranty, tell HTC that it wouldn't switch on the next morning after you switched it off the previous night.
The last option is not nice; but the amount of folk complaining about the poor service from HTC Service, with genuine faults, then I'll not say anything.

Is this called Bricked?

Just got a new phone, worked fine, put in my sim and sd, all was working perfect, then I went to music selection and it saw my songs on my sd card, i started playing one, the phone froze and just played the last note like its stuck on it, all buttons would not work.
I took off the battery put it back on now when i power up it just sits on the white and purple screen that says " stick together" the tmoblie logo, and wont move from there.
Removed battery a few times same thing, pressed the little hard boot button same thing.
Any advice?
thank you in advance.
The "little button" is the same as pulling the battery.....a soft reset.
You should try a hard reset, and failing that a fresh flash.
samsamuel said:
The "little button" is the same as pulling the battery.....a soft reset.
You should try a hard reset, and failing that a fresh flash.
Click to expand...
Click to collapse
Thank you,
Can you tell me how to do a hard reset? the steps
Also how do you fresh flash?
I did a search but the threads i found were hard to follow,
just need simple steps
http://www.youtube.com/watch?v=Wq64BzDLTvU:D
erikvario said:
http://www.youtube.com/watch?v=Wq64BzDLTvU:D
Click to expand...
Click to collapse
thank you, now when you do that, does it reset the phone to factory settings?
or keep those as I set them?
it will set the phone to factory settings.
Sounds like you're using stock. Stock never boded well with me either, so maybe you should try a custom rom. Search on the how to's, you'll learn something.
Kailkti said:
Sounds like you're using stock. Stock never boded well with me either, so maybe you should try a custom rom. Search on the how to's, you'll learn something.
Click to expand...
Click to collapse
Been using the stock ROM on my old phone for a while never had any one of the many problems that ppl have listed on this forum, but I cracked the screen and got a new one, and just ran into that problem.
Took the battery off and let it sit for a few, put it back in and now it loads and works, just odd, how that happen, haven't put my card back in yet but well test again hopefully it wont do it again.
don't mean to hijack but im facing the same problem
but mine is a world wide hd2. it freezes on the HTC screen
when i try flashing a rom from the bootloader (using RUU), it always gives me a image corrupted error message.
i also can't flash a new radio. error 00018003 occurs when trying to flash a new radio.
currently i have ENERGY rom loaded into it but won't start. stuck on the NRG loading screen
froibet said:
don't mean to hijack but im facing the same problem
but mine is a world wide hd2. it freezes on the HTC screen
when i try flashing a rom from the bootloader (using RUU), it always gives me a image corrupted error message.
i also can't flash a new radio. error 00018003 occurs when trying to flash a new radio.
currently i have ENERGY rom loaded into it but won't start. stuck on the NRG loading screen
Click to expand...
Click to collapse
Have you had your HD2 flashed with HSPL?
K so its happening more and more now, some times it gets to the Launching HTC Sense part of the boot and then shuts off and tries to reboot.
Any one seen this before or know a fix?
Or just doomed?
rysky007 said:
K so its happening more and more now, some times it gets to the Launching HTC Sense part of the boot and then shuts off and tries to reboot.
Any one seen this before or know a fix?
Or just doomed?
Click to expand...
Click to collapse
the original HD2 came with defected sdcards so if your using the one it came with then that's why it might freeze...
custom roms are better at using the phones resources... just cuz the old one worked fine with stock doesn't mean this one would
achen_you said:
Have you had your HD2 flashed with HSPL?
Click to expand...
Click to collapse
yes. SPL 2.08.HSPL Cotulla HSPL
i just tried task 29'ing it and still no luck. as well as mtty
whenever it hits Radio_V2, it gives me an error 00018003.
hakuchi18v said:
the original HD2 came with defected sdcards so if your using the one it came with then that's why it might freeze...
custom roms are better at using the phones resources... just cuz the old one worked fine with stock doesn't mean this one would
Click to expand...
Click to collapse
No using a diff 16 gig sd card, and even when i take it out it still does it,
The problem with the custom roms, I dont like how most of them look and dont want to spend all the time installing diff ones to see if I like it or not, dont have the knowledge or the time for it.
I am fine with the standard HTC sense, just want to figure out why this one keeps crashing on load, what the conflict is.
rysky007 said:
No using a diff 16 gig sd card, and even when i take it out it still does it,
The problem with the custom roms, I dont like how most of them look and dont want to spend all the time installing diff ones to see if I like it or not, dont have the knowledge or the time for it.
I am fine with the standard HTC sense, just want to figure out why this one keeps crashing on load, what the conflict is.
Click to expand...
Click to collapse
maybe u can download the TMobile HD2 rom from their website. you need to put in your IMEI to download. after that, from what i did with my tmous before, was enter bootloader then run the utility and it should work perfectly.
if it still doesn't boot up then im suspecting a hardware issue?
froibet said:
maybe u can download the TMobile HD2 rom from their website. you need to put in your IMEI to download. after that, from what i did with my tmous before, was enter bootloader then run the utility and it should work perfectly.
if it still doesn't boot up then im suspecting a hardware issue?
Click to expand...
Click to collapse
U got a link to the rom? or were I can find it?
Also were is a good set of instructions on how to install roms.
the link is the tmobile website. just look for hd2. dont be lazy
for roms, it uses a utility. all u gotta do is press next.
hi brother
my phone have the same issue as u have so any solution you find regarding ur htc hd2 please tell me i am waiting for your response
thanks in advance
if u can give me a favor please mail on that email address
[email protected]
froibet said:
yes. SPL 2.08.HSPL Cotulla HSPL
i just tried task 29'ing it and still no luck. as well as mtty
whenever it hits Radio_V2, it gives me an error 00018003.
Click to expand...
Click to collapse
wrong radio rom flashed?
rysky007 said:
Just got a new phone, worked fine, put in my sim and sd, all was working perfect, then I went to music selection and it saw my songs on my sd card, i started playing one, the phone froze and just played the last note like its stuck on it, all buttons would not work.
I took off the battery put it back on now when i power up it just sits on the white and purple screen that says " stick together" the tmoblie logo, and wont move from there.
Removed battery a few times same thing, pressed the little hard boot button same thing.
Any advice?
thank you in advance.
Click to expand...
Click to collapse
Bricked is when you flash the wrong radio, like I did, and your power button will not work. Phone will not power up at all.

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