Related
Hi, first post on the forum so please be gentle with me....
I have an XDA Orbit 2 which was until last Thursday working fine with the last official upgrade from O2 (Win 6.1, no idea about all the other stuff).
Whilst using the phone last week it suddenly died in the middle of a conversation. It wouldn't power on at all. I took out the battery, waited a couple of minutes, put the battery back in and switched it on. All that happened was the phone displayed the 4 colour screen with "POLA200 SPL-3.13.0000 CPLD-2" in the red section and "Serial" in the white. I repeated the battery removal exercise a few times, waiting for increasing lengths of time but nothing changed.
I had a fairly long search through the forum and have tried for a few hours now going through the various fixes suggested but I am getting nowhere.
It won't hard reset, all that happens is the message "No Image Found" appears for a very short time and I then get stuck on the 4 coloured screen with the message above.
The same thing happens if I try just putting the thing in bootloader mode.
I can't use any of the official O2 rom upgrades as the phone because all the PCs I've tried connecting to it won't recognise it over a USB link.
I've tried connecting to it using mtty, again on several PCs, but I just get a message "USB port can not open". Just in case I've uninstalled Activesync on one PC and got the same answer.
The "how to flash you polaris using the microSD card" originally looked useful but I have some problems with it.
The first is that I need HardSPL installing on the device, which I can't do because I can't get to it.
The second will be down to me not knowing where to look, but I can't find a ROM to download and copy to the microSD card as POLAIMG.nbh. I did manage to find a Win6.5 one (the HTC Polaris - PDaviet rom wm6.5 manilla 2d (core 23004) by tranminhman one) which I thought I'd try. I guess the idea was that if I could just get something working I could always reflash it again with a different ROM or maybe apply the o2 upgrade. Unfortunately the image was password protected and I couldn't find the password in the thread.
I'm kind of at a loss now so any help would be appreciated.
Cheers
Hey,
Sorry i can't help much you'll need to do a lot of reading and troubleshooting...usually it's the onyl way to solve it by trying all options.
I'm just posting this message to bump it up in this forum, but more importantly you should be posting in the Iolite section for help with that specific device especially if you're trying other ROMs.
Also if it died on you and you haven't begun to flash it, can't you send it to the service for them to fix it for you? That way you can rule out any hardware malfunction.
Best of luck!
Alan
Did you do soft reset
alanazar said:
Hey,
Sorry i can't help much you'll need to do a lot of reading and troubleshooting...usually it's the onyl way to solve it by trying all options.
I'm just posting this message to bump it up in this forum, but more importantly you should be posting in the Iolite section for help with that specific device especially if you're trying other ROMs.
Also if it died on you and you haven't begun to flash it, can't you send it to the service for them to fix it for you? That way you can rule out any hardware malfunction.
Best of luck!
Alan
Click to expand...
Click to collapse
Bit in bold er... cant quite understand why in iolite section as the xda orbit 2 is the rebrand htc touch cruise => htc touch find. Its in the right place.
On the side of what to do i the ony thing i can think of would be mtty and if that didnt work then try to reflash the official o2 6.1 release and see what happens when you try to do it.
You cant try to install any 3rd party roms they jsut wont flash as you dont have hard spl installed and cant do that until you have it running again.
Try the above and see what happens...
Hi Nik
I have tried just about every kind of reset, nothing has worked.
Hi Alan
If I can't get it sorted any other way I'll probably send it off somewhere but I'd like to have a go at fixing it myself. It will at least be a bit of fun!
I take then that I've posted this in the wrong forum. Oops, apologies.
Jon
You have not posted in the wrong forum look at my signature!
Hi jon,
Conclusion from post 1,
1) Uncompleted flash with new ROM or hardware problem (half way die)
2) Unsuccessful flash Hard SPL (cannot see Olinex 2.2 wording during bootloader)
3) Your PC & PDA fail to connect via USB (serial wording appear during bootloader)
Try this method,
1) Get shipped ROM from HTC web site, key in your country & serial behind battery
1a) Extract shipped ROM by WinRAR , take RUU Signed.nbh
2) Rename to POLAIMG.nbh put inside SD card, "flash using SD card"
3) Make sure your battery power more than 50% cause it take about 2 hours
Good luck, my friend
[Your request Password: TranMinhMan]
Nik Ahmad said:
Hi jon,
Conclusion from post 1,
1) Uncompleted flash with new ROM or hardware problem (half way die)
2) Unsuccessful flash Hard SPL (cannot see Olinex 2.2 wording during bootloader)
3) Your PC & PDA fail to connect via USB (serial wording appear during bootloader)
Try this method,
1) Get shipped ROM from HTC web site, key in your country & serial behind battery
2) Rename to POLAIMG.nbh put inside SD card, "flash using SD card"
3) Make sure your battery power more than 50% cause it take about 2 hours
Good luck, my friend
[Your request Password: TranMinhMan]
Click to expand...
Click to collapse
Thanks Nik
I've had a bit of a look round the HTC site and couldn't see a ROM to download so I've asked their technical support people if there's anywhere to download it.
Fingers crossed they'll help.
Jon
jonfsharp said:
Thanks Nik
I've had a bit of a look round the HTC site and couldn't see a ROM to download so I've asked their technical support people if there's anywhere to download it.
Fingers crossed they'll help.
Jon
Click to expand...
Click to collapse
Try to get official HTC ROM here, Select WWE (405) CID_001 for your country.
Good luck my friend
have u tried this?...
turn off, pull out the battery, then put it back, charge ur phone till the battery indicators shows green (which mean it's already fully charged) then... power on ur device.
it looks like a dumb suggestion , but... i have had a same situation
(HTC KAISER, not Polaris).
if it doesn't work, then try to upgrade with a POLAIMG.nbh (take it from official HTC ROM)
in a 2G FAT32 microSD root directory.
Nik Ahmad said:
Try to get official HTC ROM here, Select WWE (405) CID_001 for your country.
Good luck my friend
Click to expand...
Click to collapse
Thanks Nik
Much appreciated.
Downloaded the ROM as suggested, unzipped to the SD card, renamed the image to POLAIMG.nbh, stuck it in the phone and things got slightly more interesting.
In bootloader mode I now get a bit further. I get a grey screen which says "Loading ..." then "Checking...." then "00028002 Not allow". It then goes back to the four coloured screen as before.
However, does the fact that it is trying to read something mean that I have just got the wrong file?
I'll try a few more and see what happens.
Thanks once again, your help is greatly appreciated.
Jon
Hi oza
Yep tried all the battery pulling out stuff but got nowhere.
The ROM thing on the SD card gets further. I extracted the ROM from the official O2 upgrade, stuck it on the card and renamed it POLAIMG.nbh.
If I put the phone in Bootloader mode I now get even further than before. I get a grey screen with:-
POLAIMG.nbh -
RADIO_V2 -
BOOTLOADER -
SPLASH1 -
OS -
Press power button to start update image
Press action button to cancel update image
If I press the power button
I get an "Update In Progress" message and a progress bar.
After about 4 minutes I get a full progress bar and :-
POLAIMG.nbh - OK
RADIO_V2 - OK
BOOTLOADER - OK
SPLASH1 - OK
OS - OK
Update complete
UPDATE SUCCESS
And that's as far as I've got so far.
If I take the SD card out and try a hard reset I just get stuck on the 4 coloured screen I got before, but with no No Image Found message.
I get the same thing with bootloader mode and when I just remove the battery.
If I put the SD card back in I can go through the update process but I can't do anything
else.
So, have I actually made any progress? I'm not actually sure what I have updated and what state the phone is in at the moment. Is the fact that this didn't work an indication of a hardware failure and I should send it off somewhere.
Any advice on next steps would be good.
Jon
what is ur bootloader screen says now?
IPL...
SPL...
Before you can be helped you need to supply this information:
What rom were you using when it died?
What SPL are you using?
You used MITTY and fixes so I assume you're not a complete nunce and have hard spl on your phone, so on that assumption and ONLY if you have hard spl on your phone, try this:
If it isnt a hardware problem, then Its possible you have a dodgy radio flash issue - normally that would have been caused by a bad flash, but you indicated that this happened in use.
Provided it isnt a hardware, to fix this you need to either flash the radio (less reliable, but try it) rename the radio file to POLAIMG.nbh as directed before and stick on SD card.
The other thing to try is to flash a rom with a radio INCLUDED in it. Try and avoid fancy 6.5 beta roms and stick to 6.0 and 6.1 basic roms.
I believe Chavonbravo's VLIT roms come with the radio so try that. Its listed in the forum. I'm not providing links as I dont know what radio you were using and you really need to go for like to like or close. My preference is 1.59.44.02 radio rom if you find one.
Let us know how you do.
Lastly what radio and rom did you have?
Try this one M-AMINES if the radio you had was a 1.59.xx radio as it has the radio included.
if it was a 1.65.xx radio then try the VLIT naked rom.
oza_crazy said:
what is ur bootloader screen says now?
IPL...
SPL...
Click to expand...
Click to collapse
Hi Oza
Exactly the same as it did when it first broke. I get the 4 coloured screen with "POLA200 SPL-3.13.0000 CPLD-2" in the red section and "Serial" in the white.
No idea what the IPL is or was I'm afraid.
Jon
bally3 said:
Before you can be helped you need to supply this information:
What rom were you using when it died?
What SPL are you using?
You used MITTY and fixes so I assume you're not a complete nunce and have hard spl on your phone, so on that assumption and ONLY if you have hard spl on your phone, try this:
If it isnt a hardware problem, then Its possible you have a dodgy radio flash issue - normally that would have been caused by a bad flash, but you indicated that this happened in use.
Provided it isnt a hardware, to fix this you need to either flash the radio (less reliable, but try it) rename the radio file to POLAIMG.nbh as directed before and stick on SD card.
The other thing to try is to flash a rom with a radio INCLUDED in it. Try and avoid fancy 6.5 beta roms and stick to 6.0 and 6.1 basic roms.
I believe Chavonbravo's VLIT roms come with the radio so try that. Its listed in the forum. I'm not providing links as I dont know what radio you were using and you really need to go for like to like or close. My preference is 1.59.44.02 radio rom if you find one.
Let us know how you do.
Lastly what radio and rom did you have?
Click to expand...
Click to collapse
I've not been a big modifier in the past so it was just using the bog standard O2 software from the O2 website. The name of the file is "RUU_Polaris_O2_UK_3.13.206.0_radio_sign_25.85.30.07_1.59.42.15_Ship.exe" so I presume that there can be information gleaned about things like the SPL, ROM and radio versions?
Not a complete nunce, no, but so very far away from being comfortable with all this. This post was a result of a good few hours trawling through the forums looking for help. Anything I have done has been the result of a post on this site and I am very grateful that there are people willing to share their knowledge.
Anyway, as for hard spl, nope it isn't installed. I'd never needed anything like it before the phone died and now that it has died I can't get onto it to install anything.
Yes, this happened right in the middle of a conversation after a good year or so of normal day to day use. As I said, I haven't needed to make any changes to the phone so the only thing I've ever done is upgraded it with software from the O2 site.
I'm beginning to suspect that without Hard spl my options are very limited and pointing towards either sending it off for costly repairs or just binning the thing. I am probably wrong but I'm guessing that the fact that I don't have it installed is the reason why nothing is happening with the "Update in progress" stuff that is happening now.
Radio & ROM, as above. Whatever the O2 update provided. From the filename radio would be 1.59.42.15.
Many thanks
Jon
jonfsharp said:
I'm beginning to suspect that without Hard spl my options are very limited and pointing towards either sending it off for costly repairs or just binning the thing. I am probably wrong but I'm guessing that the fact that I don't have it installed is the reason why nothing is happening with the "Update in progress" stuff that is happening now.
Radio & ROM, as above. Whatever the O2 update provided. From the filename radio would be 1.59.42.15.
Many thanks
Jon
Click to expand...
Click to collapse
Well whatever you do dont bin it, we can always use it on the Android project if you decide to go that way.
Ok.. so lets see.. the phone is not picked up at all in windows?
If that is the case, if even a serial connection cant be made then theres issues. At this point, I would disregard all the other advice as it only applies to a hard spl device unfortunately. SD card flashing and all other radio rom flashing will only work with hard spl as far as I know - definitely safer for certain and you dont want to wreck a repairable device.
I take it, its not under warranty, for your mention of costly repair.
The important thing at this stage is a serial or usb connection from a Windows PC. I think I have heard of forcing this connection by opening the device but this would really be in the realms of profficient repairer or enthusiast.
I'll have a look but also do some searching yourself for making a connection to a Windows PC and forcing an SPL onto a phone.
I dont know whether anyone's ever managed to HardSPL a phone using a memory card? Just a thought...
Who would have known.. have a read of this and see if you can follow it up regarding the spl through sd card ..
http://forum.xda-developers.com/showpost.php?p=3273438&postcount=7
Having my TMOUS HD2 bricked by using Task 29 and 2.09.51 radio, thus losing the warranty, how much does it cost to have it repaired by HTC? Do they even accept them for repair?
Does it even boot to the tri-color bootloader screen? If so, you can fix it (I think). If it is indeed dead, there are some posts describing brief, furtive encounters with a microwave... (wink-wink-nudge-nudge)...
Hope you get your device either fixed or replaced soon...
It is dead, no tri-color bootloader, nothing
does it turn on at all? stuck at the pink/white "stick together screen"?
alexsql said:
Having my TMOUS HD2 bricked by using Task 29 and 2.09.51 radio, thus losing the warranty, how much does it cost to have it repaired by HTC? Do they even accept them for repair?
Click to expand...
Click to collapse
Since it's less than 2 weeks since you got it, just take it to the T-Mobile store you got it from, and tell them that it just stopped working for no reason. I know it's bad thing to do, but it's better them than you right... I am sure they are prepared for the first set of devices to have some issues
Just be ignorant and tell them that you left the phone charging overnight and the next day morning, it just stopped working. They will just swap the device. Just make sure that you go to the store in-person to pick up the deivce. If you mail it in, they would dignose and probably know you have messed around with it.
I did the same thing with I flashed my device the next day it came out. I flashed a Custom ROM that had a non-compitable radio and it just did not boot. No bootloader mode.. nothing. NADA...
I called the store I got it from, he asked me to come by the next days since he was of all the devices and he was expecting a few the next day. I asked him to reserve one for me for the exchange for the damaged device. I went in the next day.. They just swapped the device. I actually told him to switch the battery from the new device to see if this one works, he said, it does not matter as he had send the whole device back anywayz..
So, good luck. Hope this helps.
Same as above for me except they had no devices left. Out of stock completely with no ETA. I got my refund and I'm back to being HD2'less.
I paid $172 to have me htc blueangel screen repaired if that helps.
alexsql said:
Having my TMOUS HD2 bricked by using Task 29 and 2.09.51 radio, thus losing the warranty, how much does it cost to have it repaired by HTC? Do they even accept them for repair?
Click to expand...
Click to collapse
Nothing to do with task 29, task 29 is safe. Radios with ..51.. are deadly.
Unfortunately some of the ROM's can be the kiss of death.
I can tell you that you have completely bricked the phone and they can't tell what ROM you have then you can probably get the warranty with HTC. If they discover you have a ROM it will be shipped back to you and they won't even fix it. It's a hit or miss with them.
I sent back one HTC HD with custom ROM and they didn't have a problem. I snet another one back and they declined due to custom ROM.
Just hope you get them on a good day
Fixing A Brick HD2
I will show you how to fix your hd2 from bad rom install that caused your phone to stay in the stick together screen. email me at [email protected] and I will send you the instructions to install your new rom.
balexander said:
I will show you how to fix your hd2 from bad rom install that caused your phone to stay in the stick together screen. email me at [email protected] and I will send you the instructions to install your new rom.
Click to expand...
Click to collapse
Is there something about your instructions that would prevent you from being able to post them here directly?
HELP!!!
I need help! I think i briked my device !! I flashed it with HSPL 3. and after that i've installed FLASH(RUU via PC)in the end of installation my HTC HD from Tmobile totally died- no sings of charging, no 3 color boot screen, pc can't find Qalcom cdma something driver and can't recognize the pone.This is a site i took a ROM from:
htcaddicts.com/?id=12
site is in hebrew, RUU called FLASH, it's an official rom of NEWPAN ver 1.48. Please help me to unbrick it!!!!!my mail ia : [email protected]
Thank you all, Cyril.
themenucha said:
I need help! I think i briked my device !! I flashed it with HSPL 3. and after that i've installed FLASH(RUU via PC)in the end of installation my HTC HD from Tmobile totally died- no sings of charging, no 3 color boot screen, pc can't find Qalcom cdma something driver and can't recognize the pone.This is a site i took a ROM from:
htcaddicts.com/?id=12
site is in hebrew, RUU called FLASH, it's an official rom of NEWPAN ver 1.48. Please help me to unbrick it!!!!!my mail ia : [email protected]
Thank you all, Cyril.
Click to expand...
Click to collapse
just answered in your thread.
You mean it's dead and there's nothing to do with it?
New CPU?
RAM discharge? SOMETHING????
themenucha said:
You mean it's dead and there's nothing to do with it?
New CPU?
RAM discharge? SOMETHING????
Click to expand...
Click to collapse
That's pretty much right....when you flash an incompatible radio to this phone (which that ROM has), that's the surest way to kill your HD2.
You can send it to HTC for repair, where they will likely tell you that you need a new mainboard (CPU, rom/ram, etc) and offer to charge you for it....usually very close to the price of just replacing the phone with a used one.
NEED HELP ASAP PlZ..i just installed the [ROM][WWE]★★★Astraios Roms★★★[REG/BUUF/GTX][23569][22nd July] to my HD2 i think i bricked the phone cause when i turn it on the Tmobile screen loads up but when it gets to the part where the ROM loads it freezes completly plz can someone give me a heads up on what to do.......
Yova809 said:
NEED HELP ASAP PlZ..i just installed the [ROM][WWE]★★★Astraios Roms★★★[REG/BUUF/GTX][23569][22nd July] to my HD2 i think i bricked the phone cause when i turn it on the Tmobile screen loads up but when it gets to the part where the ROM loads it freezes completly plz can someone give me a heads up on what to do.......
Click to expand...
Click to collapse
Can you get into bootloader mode then? Get there and flash a different ROM. Be sure it doesn't contain a .51 radio!
Please help me i did the same as
""I need help! I think i briked my device !! I flashed it with HSPL 3. and after that i've installed FLASH(RUU via PC)in the end of installation my HTC HD from Tmobile totally died- no sings of charging, no 3 color boot screen, pc can't find Qalcom cdma something driver and can't recognize the pone.This is a site i took a ROM from:
htcaddicts.com/?id=12
site is in hebrew, RUU called FLASH, it's an official rom of NEWPAN ver 1.48. Please help me to unbrick it!!!!!my mail ia : [email protected]
Thank you all, Cyril."""
samsamuel said:
just answered in your thread.
Click to expand...
Click to collapse
RGONZALES1Y said:
""I need help! I think i briked my device !! I flashed it with HSPL 3. and after that i've installed FLASH(RUU via PC)in the end of installation my HTC HD from Tmobile totally died- no sings of charging, no 3 color boot screen, pc can't find Qalcom cdma something driver and can't recognize the pone.This is a site i took a ROM from:
htcaddicts.com/?id=12
site is in hebrew, RUU called FLASH, it's an official rom of NEWPAN ver 1.48. Please help me to unbrick it!!!!!my mail ia : [email protected]
Thank you all, Cyril."""
Click to expand...
Click to collapse
bricked by the radio that rom contains.
sorry.
Got my HTC HD2 rooted and installed droid froyo and it worked for 2-3 weeks, and then suddenly after trying out a program from droid market, called photofun, it just froze, so I removed the battery and put it back in, and it is not coming up at all. Tried hard reset with the vol up/down+power with no luck. Completely dead, would not even go to the boot loader.
So if anyone is in same situation as I was, just search for htc repair in your local CL and I took mine to a local wireless store here and they're able to fix it somehow and cost me $50. Software issue they said.
There seems to be a way to fix a completely dead/bricked hd2, without having to replace the whole mobo, but cannot find any info online. Anyone would like to share please? In case I bricked my phone again or anyone else who bricked their phone.
Hi guys, I've a problem with my HD2 and maybe one of you has an idea of how to fix this, because I really don't want to send it in for a repair
Anyway, my phone decided to refuse to boot out of nowhere. When it happened I had Artemis v9 or v10 installed on it. The funny thing is that I didn't flash anything when the problem occured.
Whenever I start the phone I only get a white screen. Luckily, I can still access the bootloader, even thought that didn't help me until now.
my guess is that the Radio is somehow corrupted, because when I try to flash a new one I get the error saying "Radio_V2 failed" and "Update Terminated". Not even flashing with task 29 works, because I get a "Error 270" and the phone restarts itself after like 4% of flashing.
I'm really out of ideas, I tried to flash a lot of different roms and radios, even the rom that the HD2 came shipped with.
flanders3 said:
Hi guys, I've a problem with my HD2 and maybe one of you has an idea of how to fix this, because I really don't want to send it in for a repair
Anyway, my phone decided to refuse to boot out of nowhere. When it happened I had Artemis v9 or v10 installed on it. The funny thing is that I didn't flash anything when the problem occured.
Whenever I start the phone I only get a white screen. Luckily, I can still access the bootloader, even thought that didn't help me until now.
my guess is that the Radio is somehow corrupted, because when I try to flash a new one I get the error saying "Radio_V2 failed" and "Update Terminated". Not even flashing with task 29 works, because I get a "Error 270" and the phone restarts itself after like 4% of flashing.
I'm really out of ideas, I tried to flash a lot of different roms and radios, even the rom that the HD2 came shipped with.
Click to expand...
Click to collapse
What radio (if any) have you flashed? Check the ROM's dedicated thread you want to flash and see if the radio is compatible.
Im betting you've flashed the wrong radio
take the rom it was shipped with, name the nbh file to LEOIMG.nbh, copy it to your sd card and go into bootloader.
it will flash your old rom and should overwrite the old radio.
DN41
I installed Radio 2.06.51.07, which was recommended as far as I know.
I tried to install every "official" rom that I could find, but no matter if I apply them via SD card, USB or .exe, the install never finishes.
Tried to install just the OS without a radio and that worked, so I'm almost sure it is somehow radio related.
Now the problem is that I can't even send it to T-Mobile, because I there is no way to get rid of HSPL. BTW, it's the german T-Mobile we are talking about, not the US one. Is there a chance they won't notice the HSPL...?
so flash this one over sd-card: german t-mobile 1.72
what about performing hardreset? does the phone boot?
DN41
Tried flashing the TMO rom, but no luck either
Hard reset is strangly fast (only takes like 7 seconds) and only gives me a white screen after reboot. Apperently the HD2 shows me that HSPL is intsalled in the bootloader, but I can't change the SPL...
Already tried HSPL2, but no matter what option I choose, my bootloader always stays at 1.42 HSPL.
Edit: I would like to post pics of the error I get when flashing from the sd card or the bootloader screen, by the board rules don't want new users to post links.
djchubbs said:
Im betting you've flashed the wrong radio
Click to expand...
Click to collapse
any way to repiar radio side as flashed wrong radio ??
flanders3 said:
Tried flashing the TMO rom, but no luck either
Hard reset is strangly fast (only takes like 7 seconds) and only gives me a white screen after reboot. Apperently the HD2 shows me that HSPL is intsalled in the bootloader, but I can't change the SPL...
Already tried HSPL2, but no matter what option I choose, my bootloader always stays at 1.42 HSPL.
Edit: I would like to post pics of the error I get when flashing from the sd card or the bootloader screen, by the board rules don't want new users to post links.
Click to expand...
Click to collapse
same happen with me,,,
flanders3 said:
Hi guys, I've a problem with my HD2 and maybe one of you has an idea of how to fix this, because I really don't want to send it in for a repair
Anyway, my phone decided to refuse to boot out of nowhere. When it happened I had Artemis v9 or v10 installed on it. The funny thing is that I didn't flash anything when the problem occured.
Whenever I start the phone I only get a white screen. Luckily, I can still access the bootloader, even thought that didn't help me until now.
my guess is that the Radio is somehow corrupted, because when I try to flash a new one I get the error saying "Radio_V2 failed" and "Update Terminated". Not even flashing with task 29 works, because I get a "Error 270" and the phone restarts itself after like 4% of flashing.
I'm really out of ideas, I tried to flash a lot of different roms and radios, even the rom that the HD2 came shipped with.
Click to expand...
Click to collapse
I have exactly the same problem.
I believe radio hardware of my HD2 has failed.
This is not related to flashing an incompatible radio, as I have flashed 1.66 official ROM about three months ago and had no problems until now.
I got the white screen, when phone was in my pocket.
Not possible to update radio, update fails with "Radio_V2 failed" and "Update Terminated".
Not possible to flash any rom, flashing fails when it comes to radio part.
MTTY didn't help as well.
I see no way but to send it back for repair.
Hope they dont realize HSPL, as it is also not possible to change SPL right now.
Hi everybody, i am facing the same issues with my knew HD2. The fact is that i received it yesterday, while trying to flsah ENERGY ROM ..i flashed also the radio .. now got the white screen with the HTC green logo, and no way to hard reset ... phone doesn't boot, can't do anything !!!!!! volume + and volume - doesn't work !!! any idea any solution ?? I am about to try flashing with the memory card but no idea if it will work, im not sure cause even the HSPL doenst appear ... anu idea ?
I've got the same problem
Mine is a Telstra (Australian) HD2, and I've been using it for about 3 weeks fine. Then a few days ago, I took it out of my pocket, and it's dead. With my one, most of the time I just get a blank screen (no HTC), and most of the time it's slightly yellow.
I'm having the exact same problems, and have done everything suggested on this page, and others. I can't send mine back either.
I'm guessing since no one's replied, there's not really a solution to this.
If it is a failed radio, I'm amazed how easily they fail, and how many people seem to have this problem.
I have the same problem today. Anybody help?
anakin621 said:
I have the same problem today. Anybody help?
Click to expand...
Click to collapse
i had the same problem with my Telstra T9193. i couldnt find any solutions so its on its way back to australia under warrenty.
I had a similar problem to this, though it appears I just fixed it. I can only imagine it's just a temporary fix though, as I previously managed to get it working and running Android only to white screen again the next day.
I did a hard reset and now it loaded the white HTC screen and nothing else. I tried installing a stock ROM from the MicroSD card and got the same "Update Terminated Update Fail" error because of the Radio. Retried the update about 3 times, and it eventually installed fine.
same here, i reloaded a stock from sd to relock it, which i highly recommend for anyone having this problem - in case it needs to go for repair and it just happens to boot..it took quite a few tries to have a proper flash and it booted only a few tries afterwards and then went back to only booting the white htc screen. so frustrating. and unfortunately for me it has to go back to australia for warrenty and will likely take ages to get back
I was stuck at multi color boot screen after hard reset. Tried multiple roms.
Solution: Use the 2.13 rom from here. Worked thankfully!
forum.xda-developers.com/showthread.php?t=655653
After being looooong on this forum, I finally got my first bricked HTC. I got all the same problems, white screen, no way to get HSPL gone, and no update via SD possible, no ROM update via USB in bootloader and no radio update possible...
Anybody knows how much it costs if I send it to HTC and they find yout it has been HSPL-ed?
Next with the bricked HD2
So definitely I´m in the same situation.. I have unusable SMARTPHONE!!
Even worse, because in my case i have no chance to send it to warranty repair - I was too disparate and curious so I opened my HD2 to look for an backup battery to erase everything that could have resist my countless tries to reflash, hardreset, flash RADIO, flash ROMs...
At the begging was the same (btw the same is still) : I took my phone and it did´t answer for waking it up. So I pressed red button to (soft)reset it. But it booted only to white screen (not the HTC one but "pure" withe w/o logo, w/o software info but with slightly yellow hue)
This was almost whole week ago... During that time I tried almost everything (I don´t have gold card - since I can´t get CID of any SD card I´m not able to have one and have installed HSPL 2.08 I´m ABLE to FLASH any ROM - even successfully reflashed cooked ROM via SD Card.!!) and the answer for me is probably some hardware problem....
-rr-obin said:
So definitely I´m in the same situation.. I have unusable SMARTPHONE!!
Even worse, because in my case i have no chance to send it to warranty repair - I was too disparate and curious so I opened my HD2 to look for an backup battery to erase everything that could have resist my countless tries to reflash, hardreset, flash RADIO, flash ROMs...
At the begging was the same (btw the same is still) : I took my phone and it did´t answer for waking it up. So I pressed red button to (soft)reset it. But it booted only to white screen (not the HTC one but "pure" withe w/o logo, w/o software info but with slightly yellow hue)
This was almost whole week ago... During that time I tried almost everything (I don´t have gold card - since I can´t get CID of any SD card I´m not able to have one and have installed HSPL 2.08 I´m ABLE to FLASH any ROM - even successfully reflashed cooked ROM via SD Card.!!) and the answer for me is probably some hardware problem....
Click to expand...
Click to collapse
I'm sorry, I just sent my to the repair center. Hope they will repair it under warranty. Otherwise it will cost me 100 Euro, just to find out I have to pay for the repairs. Then I can choose to let the device there (then I don't pay 100 euro) or let the device ship back (I pay 100 euro for a brick) or let them do the repairs which they will say how much it will cost on top of that 100 euro ..... stress ....
Birger said:
I'm sorry, I just sent my to the repair center. Hope they will repair it under warranty. Otherwise it will cost me 100 Euro, just to find out I have to pay for the repairs. Then I can choose to let the device there (then I don't pay 100 euro) or let the device ship back (I pay 100 euro for a brick) or let them do the repairs which they will say how much it will cost on top of that 100 euro ..... stress ....
Click to expand...
Click to collapse
Check this thread... unfortunately it wouldn´t be quite easy whith the service repair...
_JuSteR_ said:
...
With the radio bricked there are only two things you can try to do:
1- You can go on using your hd2 without updating the radio. Try to download a rom without radio and install it, or ask a cook to prepare a rom (you can try an official rom if you want to recover the original SPL) without radio for you.
2 - Do what I did and sell the phone as bricked, because there's no way to unbrick radio system. I tried to save my HD2 by recovering the original SPL and sending the phone to the htc customer service. I got the phone back after 2 months and it was still radio bricked
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=618084
upload a pix of your bootloader screen,I had similar kind of problem.I 've been through a lot of hardship dealing with the that.Maybe i could help u a bit.
so i flashed my phone with the wrong radio i believe but the strange thing is that my computer recognizes it. the doesnt turn on at all but i here the sound of a device being plugged in when i plug it into winodws. is there a chance its not bricked?
the sound doesn't necessarily indicate much.
what did you do? specifics, please?
can you get into bootloader?
i was trying to flash a stock rom and i guess it didnt work?
minnieman said:
i was trying to flash a stock rom and i guess it didnt work?
Click to expand...
Click to collapse
mate. as i said, specifics please. like what rom / type of phone do you have? what rom were you flashing? you said radio, now you say rom.
also, as i asked, can you get into bootloader?
please, if you want help, we need information.
minnieman said:
so i flashed my phone with the wrong radio i believe but the strange thing is that my computer recognizes it. the doesnt turn on at all but i here the sound of a device being plugged in when i plug it into winodws. is there a chance its not bricked?
Click to expand...
Click to collapse
You may try and follow this solution, I suggested earlier. Click here
Let us know if it worked.
sorry i was vague, i was in a rush to get to work this morning and on top of it i was panicking. i flashed the stock image:
RUU_Leo_HTC_WWE_1.48.405.2_Radio_Signed_15.28.50.07U_2.05.51.05_2_Ship
i tried that on a hd2 so i could flash hspl3 again and use wp7 on my hd2.
i ended up just sending it in, but if they send it back with no repairs ill try your method... i relly hope they just send me a new one though. i mean... i flashed a stock image to the hd2, so shouldnt they see no hspl and just the stock spl?
again, more details are needed.
like what type of hd2 do you have? if it is a us tmo brand, i believe it is bricked (as you flashed a .51 radio.)
if you flashed your stock rom from your sd card, hspl is removed. if you flashed over usb, and did not uninstall hspl, hspl is still there.
what i don't get is if you can flash a rom, why are you saying it is bricked? no offense, but each post seems to change the story (first it was a rom, the a radio, now you are flashing roms but sending the phone in, still don't know if you can get into booloader, but now you sent the phone in or is it in your possession???) and i am not following what you did, where you started or what is going on. maybe i am totally missing what you are saying (which is possible)...hope someone can help you.
i have the 1024 us tmous hd2. i tried to flash to a stock rom, forget i said radio. i tried to flash the .51 which i did not know would brick my phone, so i played dumb with htc and sent it in to get repaired. if they dont repair it i am kinda SOL because i flashed using usb and they will see it has HSPL. sorry, do i need to include anything else? i am just kinda a noob... sorry.
i swear i posted a response. hmm.
thank you for the details. your assessment of the situation is spot on; unfortunately your phone is indeed bricked. and likely htc will not know about hspl...or so i have heard from others.
curious, why did you send it to htc? did tmobile reject it? if not, and htc doesn't give you a new one, try getting it to tmobile (under warranty)- worked for me when the phone stopped working for unknown reason. good luck.
possible to make it back to work...?
jsmccabe78 said:
i swear i posted a response. hmm.
thank you for the details. your assessment of the situation is spot on; unfortunately your phone is indeed bricked. and likely htc will not know about hspl...or so i have heard from others.
curious, why did you send it to htc? did tmobile reject it? if not, and htc doesn't give you a new one, try getting it to tmobile (under warranty)- worked for me when the phone stopped working for unknown reason. good luck.
Click to expand...
Click to collapse
here i am one of the ppl out there have the HD2 bricked.
I have tmo version, Couple months ago i was trying to flash a office rom, which is i don't remember which one, but i really sure it was a HTC Office Rom., I let the phone do it thing while flashing, but after the flashing the screen go off and didn't back on working anymore, I still have the bricked phone though, and i was wondering if any possible method apply to the above problem?
i will looking forward to hear from u, Thank U,
chhada said:
here i am one of the ppl out there have the HD2 bricked.
I have tmo version, Couple months ago i was trying to flash a office rom, which is i don't remember which one, but i really sure it was a HTC Office Rom., I let the phone do it thing while flashing, but after the flashing the screen go off and didn't back on working anymore, I still have the bricked phone though, and i was wondering if any possible method apply to the above problem?
i will looking forward to hear from u, Thank U,
Click to expand...
Click to collapse
Were you able to get into bootloader Chhada?
nicedude_abad said:
Were you able to get into bootloader Chhada?
Click to expand...
Click to collapse
no dude, nothing respond with the power button, *_* it doesn't do anything,
headache
man this could be very tiring ive tryed everything from hard soft chilled any kind reset.volume down red green white button hold down but one thing is weird is when i connect it to the pc wiht the thing off it makes a sound like it sees it but no luck with tmobile rom update. ill send to tmobile and play the good guy http://media.xda-developers.com/images/smilies/confused.gif
All of a sudden my touch screen stopped responding to me, so I thought it was a rom error and went into clockwork from boot and reflashed it 4 times now and I still can't get it to see the touch screen. It was working just fine and mid message it just stopped working.
Can anyone help me with this? I tried a reset holding down the yellow button on the back too.
Mine just did the same thing. If it's in warranty.. Just send it in.
It's the digitizer, usually.. The connections for the digitizer are right under the Call End button (the physical red one) I believe.. I've just been repeatedly pressing that button multiple times and eventually the screen will work.. until I lock it or it decides to stop, which is rarely does if the screen never goes off.
Xura08 said:
Mine just did the same thing. If it's in warranty.. Just send it in.
It's the digitizer, usually.. The connections for the digitizer are right under the Call End button (the physical red one) I believe.. I've just been repeatedly pressing that button multiple times and eventually the screen will work.. until I lock it or it decides to stop, which is rarely does if the screen never goes off.
Click to expand...
Click to collapse
SOB! Really? my end call button always felt weird for months now. I got the extended one you pay for each month on your bill, does that cover it? Also do I need to reflash it back to windows to send it back?
RiffyDivine said:
SOB! Really? my end call button always felt weird for months now. I got the extended one you pay for each month on your bill, does that cover it? Also do I need to reflash it back to windows to send it back?
Click to expand...
Click to collapse
yes flash your stock windows rom..from sd card method...download your stock rom from the tmobile site or htc site which ever suits your phone ..extract the file and then search for the largest .nbh file ...rename it to LEOIMG.nbh ..place it on you sd card and follow instructions.. after complete you should now send it in for warranty
I got the same problem. Is there some video how to change the touch screen? Are there some different models on the market or should I buy the first that ebay gives me?
I have the TMOUS version
thanks
RiffyDivine said:
SOB! Really? my end call button always felt weird for months now. I got the extended one you pay for each month on your bill, does that cover it? Also do I need to reflash it back to windows to send it back?
Click to expand...
Click to collapse
I believe any warranty will cover a defect like that granted there's no physical damage or water damage (the little water strip on the inside).
Before you send it in.. MAKE SURE that you flash everything back to stock. They would LOVE a reason to not have to fix it for you..
i have a touch screen problem i was using the hyperdroid rom.. i woke up the next day and the screen wouldnt wake up so when i restarted the phone it stuck on the go go go screen.. then i flashed a winmo stock rom and the screen stopped responding... i also did a task 29 then installed magldr then when i tried to flash CWM it didnt enter it.. i dont know is it possible that since i have the CWM problem so my problem is software related? is there a way to fix it?? please help me..
i have no warranty so if im fixing it it'll be on my expense
guess.whoo said:
I got the same problem. Is there some video how to change the touch screen? Are there some different models on the market or should I buy the first that ebay gives me?
I have the TMOUS version
thanks
Click to expand...
Click to collapse
yours is a tmobile hd2 ... you have to buy a specific tmobile hd2's digitizer/touch screen (since it is a bit larger than the eu hd2s) and then fix it .. click on the thanks button if i helpedd
yma900 said:
i have a touch screen problem i was using the hyperdroid rom.. i woke up the next day and the screen wouldnt wake up so when i restarted the phone it stuck on the go go go screen.. then i flashed a winmo stock rom and the screen stopped responding... i also did a task 29 then installed magldr then when i tried to flash CWM it didnt enter it.. i dont know is it possible that since i have the CWM problem so my problem is software related? is there a way to fix it?? please help me..
i have no warranty so if im fixing it it'll be on my expense
Click to expand...
Click to collapse
yours is a hardware problem ... i had the same problem once upon a time.. i had to send it for repar ...they changed the touch screen for INR 5000 i.e. about $100
.mind it it is not a software related issue probably your screen conector might have become llose or disconected..try pressing the call end key hard 2 or 3 time then it should work temporarily i.e. 10 to 15 seconds
Weird, left it upside down all night when I was sleeping and it's working again. So still going to send it in, I will flash it back to stock when the new one shows up
Never mind crapped out for good this time, having tmob replace it.
yours is a hardware problem ... i had the same problem once upon a time.. i had to send it for repar ...they changed the touch screen for INR 5000 i.e. about $100
.mind it it is not a software related issue probably your screen conector might have become llose or disconected..try pressing the call end key hard 2 or 3 time then it should work temporarily i.e. 10 to 15 seconds
Click to expand...
Click to collapse
so do u think that if i fix the touch screen issue i'll be able to enter CWM?? i mean isnt there some problem that needs a JTAG? i really am confused and i am willing to go to a repair center to fix it today but if i fix the screen and still cant use android so i wont benifit anything..
i tried to press the call end botton hard for more than 3 times and nothing worked... so do u still think that its the connector that is broken?
Okay they are sending me a new phone, so what all should I do to the old one before it goes back? I can't use the touch screen at all but I can still get into clockwork and such.
Yup your screen connector is probably broken ..so send it in for a fix ...when you get it back just flash clk or magldr ..and then flash cwm partition it will work ..I think u are making a mistake while installing the clock work recovery mod. The cwm problem is not at all hardware related probalby you did something wrong. good luck. But flash official stock Windows Rom using SD care method.
Edit :the jtag has to be done only when you Brick your device I.e you device doesn't turn on due to flashing a wrong Windows Rom (flashing Android doesn't pose any threat )
Sent from my HTC HD2 using XDA App
siddharth singh said:
Yup your screen connector is probably broken ..so send it in for a fix ...when you get it back just flash clk or magldr ..and then flash cwm partition it will work ..I think u are making a mistake while installing the clock work recovery mod. The cwm problem is not at all hardware related probalby you did something wrong. good luck. But flash official stock Windows Rom using SD care method.
Sent from my HTC HD2 using XDA App
Click to expand...
Click to collapse
What cwm problem? It works fine, I just wanted to know if I should go grab the newest offical rom off tmobs website and flash it before I send it back to them is all. Since I am not sure they will take it back with android on it.
Yup your screen connector is probably broken ..so send it in for a fix ...when you get it back just flash clk or magldr ..and then flash cwm partition it will work ..I think u are making a mistake while installing the clock work recovery mod. The cwm problem is not at all hardware related probalby you did something wrong. good luck. But flash official stock Windows Rom using SD care method.
Edit :the jtag has to be done only when you Brick your device I.e you device doesn't turn on due to flashing a wrong Windows Rom (flashing Android doesn't pose any threat )
Click to expand...
Click to collapse
thank you alot brother for helping me... well im sorry if i seem naggy but im gonna tell u how i installed the cwm so you can tell me whats wrong...
first of all i had a stock windows mobile rom from HTC website so the things i did were
1- task 29 and it was done perfectly
2- i installed the radio 2.15.50.14
3- i installed magldr v1.13, when i open it it gives me a fail to open an android nand but i havent install it yet so i think its not a problem.. i mentioned this because it never used to appear to me when i used to flash android roms before.
4- i go to usb in the magldr to install cwm and when its connected i install magldr by pressing on daf on the computer as an administrator and it gets installed perfectly.
then when i open AD recovery it stucks on the go go go screen and nothing opens..
i tried to install CLK one time and did the instructions but also cwm never opened.. so do u still think if i fix the screen issue then cwm will work?
i was thinking that the defect in openning cwm is because of a bios problem.. (( well i dont know if its called bios in the mobile but i mean what like the bios in the computer)) so thats why i thought about the JTAG.. but if u think that i will not benifit it then i wont do it and i'll only fix the screen issue..
btw i did a hard reset before i did the installation of the cwm...
sorry for making my reply long but i really would like u to know everything happenning because u seem as an expert that would be able to help me.. plus i really cant live without the android and i need to fix it
thank you again brother
yma900 said:
thank you alot brother for helping me... well im sorry if i seem naggy but im gonna tell u how i installed the cwm so you can tell me whats wrong...
first of all i had a stock windows mobile rom from HTC website so the things i did were
1- task 29 and it was done perfectly
2- i installed the radio 2.15.50.14
3- i installed magldr v1.13, when i open it it gives me a fail to open an android nand but i havent install it yet so i think its not a problem.. i mentioned this because it never used to appear to me when i used to flash android roms before.
4- i go to usb in the magldr to install cwm and when its connected i install magldr by pressing on daf on the computer as an administrator and it gets installed perfectly.
then when i open AD recovery it stucks on the go go go screen and nothing opens..
i tried to install CLK one time and did the instructions but also cwm never opened.. so do u still think if i fix the screen issue then cwm will work?
i was thinking that the defect in openning cwm is because of a bios problem.. (( well i dont know if its called bios in the mobile but i mean what like the bios in the computer)) so thats why i thought about the JTAG.. but if u think that i will not benifit it then i wont do it and i'll only fix the screen issue..
btw i did a hard reset before i did the installation of the cwm...
sorry for making my reply long but i really would like u to know everything happenning because u seem as an expert that would be able to help me.. plus i really cant live without the android and i need to fix it
thank you again brother
Click to expand...
Click to collapse
just get your screen fixed... i will guide you rhrough cwm installation
Having the same problem. Read some older post and even common sense all says It's hardware so gonna need to send it off.
Sent from my HTC Flyer P510e using XDA App
I sold mine for 110€ because I didn´t have warranty and the repair costs about 80€ and more.
Now I bought samsung galaxy s and it cost me additional 130€.
So at the end of the day, I´m satisfied with my decision because I have a new phone right away, I have no worries about the repair and I don´t have to use old Nokia from the middle ages