Database Users

Phone randomly stops sleeping

My phone will randomly stop sleeping, this has happened pretty much since i've gotten it.
I will launch spare parts, running near 100%. Check partial wake lock, nope nothing. And nothing under any of the other menus in spare parts that would indicate it not sleeping. This will occur after a couple of days even after installing no apps, restarting does not fix, neither does pulling battery. It will just start happening and only way to fix is data reset / factory wipe until it happens again, but when it does start happening I might've not even be using it at the time.

Okay, i did actually finally fix it after months without factory reset, it appeared to be when 3g and Data-always enabled was ticked.

ryronz said:
Okay, i did actually finally fix it after months without factory reset, it appeared to be when 3g and Data-always enabled was ticked.
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If this fixes my no sleep problem, I will name my first child after you.
I've been detailing the steps I've taken to resolve my no sleep issue on another forum, with the last action I took being a flash to factory ROM from huaweidevice.com, changing absolutely nothing on the phone for 24 hours, rebooting, and waiting another 24 hours. Without a reboot between charge/taking off charge, it would be 100% running. If I took it off charge and immediately rebooted, running would be more like 30% (ie: 'normal').
I'll give 'data-always' a go

the red krawler said:
If this fixes my no sleep problem, I will name my first child after you.
I've been detailing the steps I've taken to resolve my no sleep issue on another forum, with the last action I took being a flash to factory ROM from huaweidevice.com, changing absolutely nothing on the phone for 24 hours, rebooting, and waiting another 24 hours. Without a reboot between charge/taking off charge, it would be 100% running. If I took it off charge and immediately rebooted, running would be more like 30% (ie: 'normal').
I'll give 'data-always' a go
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Wooh, nah for example my running time is 8.7% and screen on is 6.1% so that is pretty good, thats over the course of about an hour

the red krawler said:
If this fixes my no sleep problem, I will name my first child after you.
I've been detailing the steps I've taken to resolve my no sleep issue on another forum, with the last action I took being a flash to factory ROM from huaweidevice.com, changing absolutely nothing on the phone for 24 hours, rebooting, and waiting another 24 hours. Without a reboot between charge/taking off charge, it would be 100% running. If I took it off charge and immediately rebooted, running would be more like 30% (ie: 'normal').
I'll give 'data-always' a go
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Click to collapse
Okay im unsure now, was all fine yesterday, woke up at 7 to alarm, lost 2% overnight. then just put it under my bed but now that i've woken up i've lost 18% because it just stopped sleeping again. I didn't do anything except turn it on check battery, and turn it off. So back to being confused again

Still having this problem, for example. It was sleeping fine when I went to bed then at some point during the night just stopped.
Running 64.6% 10h
Screen on 10ish% 45 minutes
Highest item with partial wake lock in spare parts is like 5 minutes, no other indicators.
This is happening no matter which ROM i try.

Considering a stock ROM with exactly 0 changes still has sleep issues, its clearly a firmware "thing".
For me, it happens after being taken off charge.
For e.g. Last thing before bed I check my running time, and its somewhere around 35-40%. Plug into charger. Take off in the morning, goto work etc, check my run time and its 100% even without the phone being touched.
For the moment I just downloaded one of the "root only" reboot widgets from the Market. Its just part of my morning "get ready for work" routine to hit the reboot widget and reboot my phone.
Its a bit of a PITA but until new firmware is released I cant see a way around it.

the red krawler said:
Considering a stock ROM with exactly 0 changes still has sleep issues, its clearly a firmware "thing".
For me, it happens after being taken off charge.
For e.g. Last thing before bed I check my running time, and its somewhere around 35-40%. Plug into charger. Take off in the morning, goto work etc, check my run time and its 100% even without the phone being touched.
For the moment I just downloaded one of the "root only" reboot widgets from the Market. Its just part of my morning "get ready for work" routine to hit the reboot widget and reboot my phone.
Its a bit of a PITA but until new firmware is released I cant see a way around it.
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Hey don't know if you've tested it further than that. But its much appreciated, that rebooting after charging does seem to work . But just wondering, if you know... does it only do it when charging via usb (computer) or AC or does it not matter?

I have exactly the same problem.

I also noticed that reboot helps, but only for a while. If i want my phone to go to sleep mode when the screen is off, i would have to reboot it few times a day... Turning WiFi/GPS/Auto-sync on/off does not have any affect on this.

ryronz said:
Hey don't know if you've tested it further than that.
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As per your suggestion via email, I tried the Malaysian firmware.... It seemed that 'running' time was down alot, but battery life was still pretty average. That was doing nothing more than installing the Malaysian firmware and entering my Google account - no root, no launcher changes, etc.
The lack of Swype was a bit of a downer too
I gave it a whirl from 6:30am to around 5:00pm and 'running' was right down in the 10% range, but battery was still down to ~45% over that time in 'pure' stock form. DAMMIT!
Ah well. It was a good thought and hopefully it worked for you I'm back on roadhound + the OTA update as of about two hours ago.
I'm going to scour the SGS forums and see if anything there can be applied to the U8800 RE: battery life improvements.

the red krawler said:
As per your suggestion via email, I tried the Malaysian firmware.... It seemed that 'running' time was down alot, but battery life was still pretty average. That was doing nothing more than installing the Malaysian firmware and entering my Google account - no root, no launcher changes, etc.
The lack of Swype was a bit of a downer too
I gave it a whirl from 6:30am to around 5:00pm and 'running' was right down in the 10% range, but battery was still down to ~45% over that time in 'pure' stock form. DAMMIT!
Ah well. It was a good thought and hopefully it worked for you I'm back on roadhound + the OTA update as of about two hours ago.
I'm going to scour the SGS forums and see if anything there can be applied to the U8800 RE: battery life improvements.
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Click to collapse
Oh yeah sorry, try using something like juice defender to disable 3g when screen is off or something. 3g radio keeps it running, but it doesn't appear to be, this will stop the battery drains.
EDIT: That does work but its not ideal, turns out the u8800 and the u8800h use the exact same radio so im not sure now, don't know if there is any possible way to figure it out.

ryronz said:
3g radio keeps it running, but it doesn't appear to be, this will stop the battery drains.
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Sometimes i have 3g data connection running, but phone goes into the sleep mode when screen if turned off. So this is not the cause.

knevski said:
Sometimes i have 3g data connection running, but phone goes into the sleep mode when screen if turned off. So this is not the cause.
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Oh no, this is just the case for the U8800H malaysian firmware seems normal for all U8800 firmware.

I'm not using u8800H firmware and i have this bug.

Hey guys.
This may not really be the thing you need but I was having similar problems and running 100% on without sleeping etc and came accross another forum where this was an issue (cant remember where)and as trivial as it sounds the solution for me was to go into settings/ applications/ manage applications and running applications and go down to media storage and clear the data. I do this now and then when I have this problem and it seems to help.... Maybe worth a try? It seems to be an issue with a particular media file. I also try to reboot my phone after every charge. Note that my phone is totally stock

astewart said:
Hey guys.
This may not really be the thing you need but I was having similar problems and running 100% on without sleeping etc and came accross another forum where this was an issue (cant remember where)and as trivial as it sounds the solution for me was to go into settings/ applications/ manage applications and running applications and go down to media storage and clear the data. I do this now and then when I have this problem and it seems to help.... Maybe worth a try? It seems to be an issue with a particular media file. I also try to reboot my phone after every charge. Note that my phone is totally stock
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Thanks for advice, but unfortunately this didn't help either. For some unknown reason, my running time is again 100% although the screen is off most of the time. In Partial wake usage, Android System is in the top of the list.

Oh, Android System partial wake lock seems to be a different issue, but maybe someone can help you out. Whats happening here is running = 100% yet there is no partial wake lock held. Quite unusual

ryronz said:
Oh, Android System partial wake lock seems to be a different issue, but maybe someone can help you out. Whats happening here is running = 100% yet there is no partial wake lock held. Quite unusual
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Yes, it is confusing also because i have tried different ROM's with same result. I would have thought that all u8800 owners have the same problem.

same problem here...

Active Display Issues

I am having trouble with the active display on my moto x 2013 lately.
The digits appear broken. They don't render completely. Some times they overlap.
I have tried factory reset but the issue still persists.
I have attached a screen shot of the problem I am facing.
Has anybody faced this issue before?
Looking for some assistance on how to fix this issue.

I have a similar issue where numbers start to overlap each other. I think it happens between 9-10AM most of the time if I remember correctly. Never bothered taking a picture but I might now that someone else is having a similar problem.

mrbradeli said:
I have a similar issue where numbers start to overlap each other. I think it happens between 9-10AM most of the time if I remember correctly. Never bothered taking a picture but I might now that someone else is having a similar problem.
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Click to collapse
Mine is not restricted to a given time of the day. It happens randomly. I tried deleting cache, doing factory reset. it would fine for some time.

A strange problem
Wait upgrade Lollipop may solve your problem.

Moto-x said:
A strange problem
Wait upgrade Lollipop may solve your problem.
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It's obvious not that serious of an issue but this is a terrible attitude to have about something you use daily and paid actual money for.

you are right,
but if it is still under warranty sent them to repair.
this is simplest solution :silly:

I have a bug too with AC: the 1st digit of the hour sometimes is 0 instead of 1, so when it's 17:34 i see 07:34, not always but it's annoying.

I've noticed mine only a few times, usually with the hours, not the minutes. I do specifically remember one time I woke up and looked at my phone, saw it says "1:00" and I was upset that I had slept in so late, but was very tired so I went back to sleep (it was already late, so what's another hour?). When I woke up later it was only 11:45. I guess it was actually either 10:00 or 11:00 when I woke up the first time, and the display was glitched for a moment. A reboot usually fixes it when issues persists.
I've also noticed that sometimes the Active Display does not vibrate when I touch it, or the lock ring will show up but no clock or notifications, even when they are pending and showing on the screen. If I touch the center of the screen the only icon I see is the bottom unlock, no notification text or the clock up top. Once I unlock it seems to flush it out and work fine after that. Lastly, sometimes the screen brightness gets goofy and seems much brighter than it should be, but it's rare.
If your phone is doing this a lot (I've noticed the clock issues maybe 10 times total over the last 14 months or so), I would look at getting it repaired or replaced.

mine actually just started doing this too. In my case the 1st digit after the : is not there. only seems to happen, or I only notice between 7am and 8am. usually unlocking fixes it, sometimes I need to restart.

Mine did this for the first time a few days ago. At 11:14 the active display said 1:141. I clicked the power button and it hasn't happened since.

alexhdkn said:
I have a bug too with AC: the 1st digit of the hour sometimes is 0 instead of 1, so when it's 17:34 i see 07:34, not always but it's annoying.
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Me too, I think some developer forgot that lots of people use the 24 hour format

aledex said:
Me too, I think some developer forgot that lots of people use the 24 hour format
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Good that I'm not alone.

Keyboard getting "sticky"

Hey people,
This is an odd one for me. I'm finding that periodically, and I'm not even sure how often, my keyboard seems to get (the only way I can describe it) sticky. So when I'm tap tap tapping through a message, I'll notice that some keys will start displaying the character that occurs when you long press the base character. So on the Google keyboard which I'm using at the moment, if I try to tap "QWERTYUIOP" for example, sometimes I may get "QW3TY7OP" because the "E" acted as if I was doing a long press, and by the time I was tapping "R" it was entering "3" before catching up. Etc.
This also seems to happen on other keyboards I have tried for long enough. I say "long enough" because it probably takes weeks from it's last restart to do this. And when it's doing it, it's not constant. It's not enough to make me throw the phone through a window. It just happens for a bit, then goes. It will happen more and more if I don't reboot the phone, but it's a very gradual process.
Other tap targets, icons and widgets, never seem to act like I'm long pressing during periods when this is happening with the keyboard. I think I had seen this on my Nexus 5 but had assumed it was they Swype keyboard as other people had been having some problems too.
Any ideas???

do you ever restart your device?

I use the SwiftKey keyboard.
As soulfly3 asked 'do you ever restart your device?'
I find that if I leave the app running for long periods of time with a lot of typing it will start to lag and/or stick as you call it. I have fixed this a few times just by closing the SwiftKey app and restarting it, but I normally go for a full restart of the device as I have no idea how many other apps have been open for too long. Plus it's generally a good idea to give your battery a rest every once in a while

I do reboot the device, but not because of the keyboard. I don't often have much cause to reboot unless I'm updating, flashing stock images, rooting, or something similar. So by that nature, the phone is rebooted at least once a month (to apply monthly security updates from Google).

once a month!? jesus.
Longest Ive gone without rebooting is 2 days. Do I need to do it? No. But Ill tell you what.... I dont get any of the issues those most report, and im certain it's because of this.
honestly, for something that takes 10seconds to do, I dont know why everyone doesnt do it. really flushes out those bugs many complain of

Soulfly3 said:
once a month!? jesus.
Longest Ive gone without rebooting is 2 days. Do I need to do it? No. But Ill tell you what.... I dont get any of the issues those most report, and im certain it's because of this.
honestly, for something that takes 10seconds to do, I dont know why everyone doesnt do it. really flushes out those bugs many complain of
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Click to collapse
On the other side, it's arguable that if you have a device that needs to be rebooted or refreshed every two days, it's broken.

Soulfulgrey said:
On the other side, it's arguable that if you have a device that needs to be rebooted or refreshed every two days, it's broken.
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Click to collapse
it doesnt "need" it, I just do it as a preventative measure.

Soulfulgrey said:
Hey people,
This is an odd one for me. I'm finding that periodically, and I'm not even sure how often, my keyboard seems to get (the only way I can describe it) sticky. So when I'm tap tap tapping through a message, I'll notice that some keys will start displaying the character that occurs when you long press the base character. So on the Google keyboard which I'm using at the moment, if I try to tap "QWERTYUIOP" for example, sometimes I may get "QW3TY7OP" because the "E" acted as if I was doing a long press, and by the time I was tapping "R" it was entering "3" before catching up. Etc.
This also seems to happen on other keyboards I have tried for long enough. I say "long enough" because it probably takes weeks from it's last restart to do this. And when it's doing it, it's not constant. It's not enough to make me throw the phone through a window. It just happens for a bit, then goes. It will happen more and more if I don't reboot the phone, but it's a very gradual process.
Other tap targets, icons and widgets, never seem to act like I'm long pressing during periods when this is happening with the keyboard. I think I had seen this on my Nexus 5 but had assumed it was they Swype keyboard as other people had been having some problems too.
Any ideas???
Click to expand...
Click to collapse
I have the same issue, I do believe it started after the 6.0.1 upgrade. Occurs regardless of reboots. It is pretty annoying.
Sent from my Nexus 6P using Tapatalk

Same issue
I've got exactly the same issue and have tried custom keyboards, ROMs and kernels to no avail!
I've seen google asking for people to try safemode but who can run their phone in safemode for a week waiting for it to happen!

Same here. I'm sad to see that there's no fix other than a reboot.

this!! it happens to me every day.. very frustrating!!
tried a couple of keyboards.. same...
i restart daily so its not the issue..
i saw in some page it can be the vibrating function... (try disabling it and see if this dissapears ) i just did but i dont know if it will happen as i just did

Daily random reboot

I have noticed almost every single night for the previous two weeks my Essential phone restarts itself. The only way I can tell this is when checking my phone in the morning the pin lock comes on and says pin must be entered after restarting. This happened with the November security update and still happening after downloading the December security update. Is anyone else noticing this?

From the title I thought you found randomly placed red boots every day just walking around..
Mine has done that a few times but it's not every night. I'm running the oreo beta and have automatic updates enabled so I assumed it was due to that.

Happening to me too and it's causing my alarm to not go off in the morning (using Sleep as Android). Been late to work twice now this week because of it. Super annoying, probably going to reach out to Essential support for it.
Edit: Found this: https://www.reddit.com/r/essential/comments/7hqf8s/ph1_restarts_every_night_when_charging/
And that seems to be the case on my phone - it's not restarting overnight but it is going into doze and requiring the additional security when waking. This, unfortunately, is also suspending Sleep As Android. So I've tried excluding it from the battery optimizations to see if this will help.

bavarianblessed said:
From the title I thought you found randomly placed red boots every day just walking around..
Mine has done that a few times but it's not every night. I'm running the oreo beta and have automatic updates enabled so I assumed it was due to that.
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Click to collapse
Ha thanks

ShadowDrake said:
Happening to me too and it's causing my alarm to not go off in the morning (using Sleep as Android). Been late to work twice now this week because of it. Super annoying, probably going to reach out to Essential support for it.
Edit: Found this: https://www.reddit.com/r/essential/comments/7hqf8s/ph1_restarts_every_night_when_charging/
And that seems to be the case on my phone - it's not restarting overnight but it is going into doze and requiring the additional security when waking. This, unfortunately, is also suspending Sleep As Android. So I've tried excluding it from the battery optimizations to see if this will help.
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Click to collapse
Well I guess that's good to know. The aggravating thing being that it resets the Smart Lock when doing this. So now " I " have to restart my phone every morning so I can reset the Smart Lock so my phone stays unlocked while connected to my Android.

Final-Mac said:
Well I guess that's good to know. The aggravating thing being that it resets the Smart Lock when doing this. So now " I " have to restart my phone every morning so I can reset the Smart Lock so my phone stays unlocked while connected to my Android.
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Click to collapse
Coming back to this, because I'm still having issues. Sleep As Android gets suspended overnight. It initially was happening randomly, now it seems to happen every night.
I still believe the phone may be crashing, just not completely rebooting. I noticed that a reddit app I use (Relay) was using much more CPU recently and making the phone warm, draining the battery... while previous use didn't really do this. So I went to clear the cache for the app from system settings.
The phone froze... touchscreen became unresponsive. I gave it 15-20 seconds and it was still stuck so I tried to hold the power button in an attempt to find which button combination would force a reset. During this time, the phone decided to respond again and took all of the input I had tried at once - the power menu came up and it returned to the lock screen.
At the bottom of the lock screen - "Unlock the phone to use all features and data" just as it shows up every morning after "deep doze"
But the phone's uptime didn't restart. 131 hours and counting now.
So maybe this is a warranty-able issue after all.

Question Sluggish UI occasionally

Has anyone else noticed getting a sluggish UI every once in a while? I can tell when it will be sluggish because the screen never gets bright. But its painful to use and happens like every 3rd time I unlock my phone. I think it is a bug with unlocking and maybe the fingerprint reader. Like if I just pick up my phone and try to use the reader without hitting the power button, it seems to happen more from that.

after the newest update i got that also. Its like the screen refreshes in 10 Hz or something. Locking and Unlocking again removes the problem. it happens like 1 time in 2 Days

Methisfaction said:
after the newest update i got that also. Its like the screen refreshes in 10 Hz or something. Locking and Unlocking again removes the problem. it happens like 1 time in 2 Days
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Click to collapse
That is a better description. Mine happens all the time though several times an hour.

ZerkerEOD said:
That is a better description. Mine happens all the time though several times an hour.
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Several times a day for me

Phantom-playR said:
Several times a day for me
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So I installed the pixelfy module and it hasn't happened since.

For me also sometimes after unlocking the phone. Screen brightness goes to around 5 percentage and hz will be as low as possible.