Does anyone's transformer feel lose in the lower right corner (where the clock it)?
when i squeeze the corner, it sort of "pops" like the tab is broken or not flush.
i tried to call asus but the phone number doesnt work???
1-888-678-3688
I am in the US. I got the number from http://service.asus.com/callus.html
What is the return policy of the retailer you bought it from? If you are not satisfied, I'd suggest exploring that.
Bye.
finally got the number to work, OMG, LONG HOLD for 7am EST
Let me know how it goes. I have the same problem.
mines is like that in the top left where thew volume button etc is but i can live with it
Mine creaks and flexes in the upper right corner area, but I only notice it when I hold it with one hand in that area (not often). Sucks that it's not flawless, but I figured there'd be a few things off at this price point, and luckily this is the only thing so far for me.
Yes, please let us know how it goes because mine is loose on the bottom right corner too. I've concidered just crazy gluing it because I figure its not really a defect since it doesn't directly affect the device.
I get the feeling that the edges of the plastic backing are "floating" and the mounts are farther in because around the edges I can feel the backing flex but the bezel is rigid. Im thinking the plastic backing is just a cover and doesnt provide anything structurally.
Just got mine today and the whole right side is movable to a rather high degree. Gonna see if I can get a replacement since it is a little more than what I am comfortable with.
tcjaym said:
mines is like that in the top left where thew volume button etc is but i can live with it
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Click to collapse
I have the exact same problem. Its not worth the hasstle of getting it repaired.
I had the same issue on the left top where the volume and power buttons are. I fixed it by applying pressure with my fingers. there has to be a plasic tab or something cheap that holds it in.I know people got it open by running a guitar pick around the bezel.just try and push the edge thats loose till the tab catches it. be careful!
I also noticed that the plastic "bracket" around the rim of the device is loose on the lower right corner very shortly after I got it. Its a little disapointing, but honestly I forgot about it untill just now when I saw the title for this post, so as long as it doesn't get worse I don't really mind.
I wish mine was just that. I can actually look inside mine while holding with a decent grip if I don't have my MicroSD in. Oh well, Amazon said they will replace it when they are back in stock.
CrunchyDoodle said:
What is the return policy of the retailer you bought it from? If you are not satisfied, I'd suggest exploring that.
Bye.
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Click to collapse
not in stock any longer with target. i got a smoking deal on mine so i wont return it (only looking for an exchange)
jadescorpion said:
I also noticed that the plastic "bracket" around the rim of the device is loose on the lower right corner very shortly after I got it. Its a little disapointing, but honestly I forgot about it untill just now when I saw the title for this post, so as long as it doesn't get worse I don't really mind.
Click to expand...
Click to collapse
sounds like we had the same assembler. heh.
i just keep clicking it because its on my mind.
i called and got hung up on. ill try again tomorrow.
dfin13 said:
Mine creaks and flexes in the upper right corner area, but I only notice it when I hold it with one hand in that area (not often). Sucks that it's not flawless, but I figured there'd be a few things off at this price point, and luckily this is the only thing so far for me.
Click to expand...
Click to collapse
Yep same for me as well
Sent from my Desire HD using XDA App
I and my brother have the same problem, on the left side of tablet, half way down from the top. Mine is not too bad, my brother's is pretty noticeable. He feels it isn't worth returning it, but it's definitely there. As much as I love this thing, I gotta say, quality control on this is horrendous. I expect much more from Asus.
Related
http://www.engadget.com/2010/06/13/htc-evo-suffering-from-glass-separation-issues/
I just read that and looked at mine. The glass is separating in the lower left corner.
Thank God I have 30 days to return.
I love this phone. I can get past the 16 bit resolution. The 30 fps cap is a little hard to swallow. But now this? Sigh..
Nothing wrong with mine.
If you have it, return it for a new one. No need for drama. There is a one year warranty for defects and 30 days risk free from sprint. Pick one or the other.
Most n1's have the same issue. I checked mine when I first got it. You can check if it really is separating by pressing on the corner of the screen and if you hear clicking then you need to use a hair dryer and get the glass hot. Then press down on the screen for 1 to 2 mins. I fixed both of my n1's this way.
Comrade P said:
Nothing wrong with mine.
Click to expand...
Click to collapse
Since yours is fine. Does the light leak at the bottom at all? Mine has all 4 buttons leaking but the lower left brighter, since its separation there is more pronounced.
bsanti said:
I just read that and looked at mine. The glass is separating in the lower left corner.
Thank God I have 30 days to return.
I love this phone. I can get past the 16 bit resolution. The 30 fps cap is a little hard to swallow. But now this? Sigh..
Click to expand...
Click to collapse
yeah, 1 yr manufaterer's warranty will fix this everytime, no charge to you, so I really would not sweat it . . .
or go pull out your hair dryer
Not having a phone for 2 months while waiting for htc to fix your phone is not going to work for me. Thats why I fixed my n1's myself.
I have this also... Slightly on the bottom corner... ugh. That iPhone is looking better and better.
Same issue here, glass is now raised above the bezel, any idea if they let you keep your sd card when you return the phone, not a big deal if not, but it'd be easier.
when you take a phone to sprint for manufaterer's warranty, they typically do not take your phone from you to repair it, they order in a replacement (typically refurbished) and you keep your phone while awaiting it's arrival. when it comes in to the store, they call you, and you bring your phone in for a swap.
wasn't knocking the blow dryer, I would probably try that before getting a replacement.
psufan5 said:
I have this also... Slightly on the bottom corner... ugh. That iPhone is looking better and better.
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Click to collapse
It sure does.
This happened to me once with my iPhone 3GS and I pushed it on the left corner like what its happening to the Evo, and it did the EXACT same thing. If not more.
I honestly never find out about these defects until I surf a tech site. Now I'm all paranoid. -_-;
Just like those who had the dust under the glass issue with hero's I'm sure this will be fixed in the upcoming batches.
Hope so anyway.
Checked mine and it seems not to move under pressure, possibly a tiny bit... The light only leaks if I tilt the phone and I stare down under the black towards the buttons, not sure if this is what you guys are referring to as the light leaking. No button shines more than the other either.
Damnit... I guess I'll attempt to have my phone replaced.
ReFLeX135 said:
Checked mine and it seems not to move under pressure, possibly a tiny bit... The light only leaks if I tilt the phone and I stare down under the black towards the buttons, not sure if this is what you guys are referring to as the light leaking. No button shines more than the other either.
Click to expand...
Click to collapse
This is how mine is too. If i look at the screen from a top down angle i can see light on the displays. I also see i can move the screen a fraction of a millimeter if press down near the 4 home buttons, but i would have never thought it was a defect. Just seems like enough movement for a sensor to feel it or something.
I have access to two Evos and neither one of these are leaking light around the bottom left corner (or any corner). They do give in the corners a little, not anymore than my iPhone 3G, however.
Has anybody actually talked to Sprint or HTC? I want to know what they plan on doing about this. My screen also is coming loose not that much light leakage though. Also the battery cover doesn't snap on tight. I have a Google I/O phone, hardware version 2. I had problematic with the battery but once I changed it to cdma I have had no issues thus far. I hope they(sprint OR HTC) plans on doing something. Also, if you do take it back to Sprint you'll probably get a new. I doubt they have refurbished phones already. And if they did I think that would worry me. Good luck to all having issues. BTW I still love this phone.
WOW everyday an issue comes up on the EVO,what is goin on?
Okay so I was trying to clean out the dirt in the sides of my phone (the area between the screen and cradle) and noticed that the screen was ever so slightly left and top aligned than centered. In other words, there was less space between the screen and the cradle on the left and the top than there were on the right and the bottom. Not really a big deal, but a sign of poor manufacturing.
Anyone else have this on their phone?
Glad I'm not the only one with that problem, the right side of my screen has a little gap with the bezel, not much, but dust has gotten in there. I'm wondering if I should exchange it and try to get a more perfectly aligned model.
looks like the phone was rush to market with out proper QC
ghoste said:
Glad I'm not the only one with that problem, the right side of my screen has a little gap with the bezel, not much, but dust has gotten in there. I'm wondering if I should exchange it and try to get a more perfectly aligned model.
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Click to collapse
I am thinking about an exchange too, but am waiting for two things:
1) A case and SP to come in to prevent this from happening again
2) To see if this is a common problem
Surprisingly, I think this phone has actually one of the better shields between glass and bezel. I went through COUNTLESS (literally probably 10) Nexus One's with dust under screen (some had failed power button too). Next, the Vibrant was ok, but the following phone, my MyTouch 4G...oh man. Again, went through 5 of them all due to being shipped with multiple specs of dust under the screen. My Nexus S isn't perfect but at least this first one is decent.
One thing I learned..trading in one phone for another can bring unwanted problems. Others are complaining about home/back buttons on the side not working, others say GPS is an issue. You never know what you'll get, so be ready. I don't know how keen Best Buy is on swapping a few phones either.
In my experience though, HTC has far worse QC than Samsung (including the crappy HTC tinny speaker). Ugh, don't get me started on that.
DarkAgent said:
I am thinking about an exchange too, but am waiting for two things:
1) A case and SP to come in to prevent this from happening again
2) To see if this is a common problem
Click to expand...
Click to collapse
i think you can always go to the store and check, i am sure you will find another one that doesnt have this problem as it seems to me its a manificaturing issue where it screen wasnt placed properly.
not a big deal but for an OCD guy like me. i wont be able to sleep at night till i get a better one lol
Mine looks to be centered, I can't see a difference between the left/right side.
Mine is not off center. But I do have some "lift" on the upper right hand corner (next to the ffc). I can press it down with a little play. Basically it doesn't sit completely flush with the bezel. It's not super noticeable. However the other three corners are fine. Not a biggie but it is noticeable.
yedir007 said:
Mine is not off center. But I do have some "lift" on the upper right hand corner (next to the ffc). I can press it down with a little play. Basically it doesn't sit completely flush with the bezel. It's not super noticeable. However the other three corners are fine. Not a biggie but it is noticeable.
Click to expand...
Click to collapse
heh just noticed that now that you said it, but im gonna go with saying that the NS isnt the only phone to ever have that problem, lol
Buddies NS does the same thing , againt not noticeable, just dont be prying out out with your fingernail
I had a heck of a time with my Vibrant and a creaky bezel and am pretty happy with the solid construction of the NS so far.
Do me a favor and tap around your bezel with your finger and tell me if you get a different pitched sound from the area around the power button than from the rest of the bezel. I am just curious if that is normal or if I have a bezel that will eventually get loose over time.
Thanks!
My bezzle near the power button is fine, however, I can hear a click and creaking from the bottom of the phone, next to the USB port, opposite side of the headphone jack. Whenever I press down lightly (like if I were to pick up the phone holding the top and bottom) I can create the sound.
Bummer.
As long as your **** isnt falling apart no real big need to worry
slowz3r said:
As long as your **** isnt falling apart no real big need to worry
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Click to collapse
Yeah, this is tremendously nit-picky.
zachthemaster said:
Yeah, this is tremendously nit-picky.
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Click to collapse
Nitpicky? I just spent $529 + tax, I would like to be sure I don't have a hardware problem. I had a slight issue like this with my Vibrant that turned into a larger problem later. I am simply trying to nip it in the bud.
Thanks for the constructive feedback!
onthecouchagain said:
My bezzle near the power button is fine, however, I can hear a click and creaking from the bottom of the phone, next to the USB port, opposite side of the headphone jack. Whenever I press down lightly (like if I were to pick up the phone holding the top and bottom) I can create the sound.
Bummer.
Click to expand...
Click to collapse
same issue on mine. It turns out that it's just the battery cover, not the actual bottom bezel. When I remove the cover, no creakiness anymore. only option really is to buy a new battery cover when they appear online and see if it still creaks.
SugarMouth said:
Nitpicky? I just spent $529 + tax, I would like to be sure I don't have a hardware problem. I had a slight issue like this with my Vibrant that turned into a larger problem later. I am simply trying to nip it in the bud.
Thanks for the constructive feedback!
Click to expand...
Click to collapse
Sorry man! I spent the same amount of money too and I don't have this problem! If it doesn't meet your standards then by all means take it back!
I found the issue. The black bezel does in fact move independently of the inside plastic body/structure. It actually moved when pressed on but so little you would not think so. I took the battery cover off and looked and it presses in until it contacts the interior area giving it a place to push against.
I pick up my friends iPhone 4 and realize there is a company who makes quality products!
Yeah, I've got the creak on the bottom of mine as well. It's honestly not something that I'm all that worried about. That's the location that I most usually have a finger there, supporting the device, so I figure that with use it's going to start seeing some kind of wear.
Now, if the screen were to have had some issues, then that would be something different.
I get the creak at the bottom where the USB port is but I also get a creak when I touch the upper right hand corner near the front facing camera. It kind of feels like I'm pushing the corner in.
Sent from my Nexus S using XDA App
I bought my xoom on launch day and love it but on the left side next to the volume buttons i get a creak sound and a loose feeling like the back cover is loose its right under the volume down button
i looked it up on google and saw someone else have the same problem but im not sure if i get another if its gonna feel the same way
Mine is solid as a rock. I would take it back.
Sent from my Xoom using Tapatalk
I didn't notice having a problem with this either but I'll be double checking it tonight..=)
No such thing with mine.
its right where the back cover and edge of screen meet on the side with volume buttons
i bought it from best buy and there out of stock so i need to wait. luckily i have a 45 day return policy on it
nothing wrong with mine. Very solid
Swap it out. I just checked mine and it is clean and tight.
android_geoff said:
I bought my xoom on launch day and love it but on the left side next to the volume buttons i get a creak sound and a loose feeling like the back cover is loose its right under the volume down button
i looked it up on google and saw someone else have the same problem but im not sure if i get another if its gonna feel the same way
Click to expand...
Click to collapse
No such issue here. Go check a demo unit to compare. I think you need to return it.
Plastic on top bends and creeks on mine...
Sent from my Xoom using XDA App
Saw this in a search, same problem here. Is this really not a common issue? It's terrible when you pick up your $800 tablet and it makes an awful noise like it's going to break.
Just got mine out my bag to check but it's solid.
Noticed a gap in mine today before seeing this thread. What bothers me most is the creak/crack if I press a particular part of the screen. (Jump button in Cordy) .
Sent from my HTC Desire using Tapatalk
alias_neo said:
Noticed a gap in mine today before seeing this thread. What bothers me most is the creak/crack if I press a particular part of the screen. (Jump button in Cordy) .
Sent from my HTC Desire using Tapatalk
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Click to collapse
The creak is absolutely annoying.
I think i may just buy a transformer and take the xoom back and save $400.
Sigh.
i have also noticed mine has started doing this...
I know mine has made this noise before but it comes and goes. Its a bit annoying but doesn't seem to be consistently happening.
subminimal said:
I know mine has made this noise before but it comes and goes. Its a bit annoying but doesn't seem to be consistently happening.
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Click to collapse
If you find the area, you won't be able to ignore it.
Try this: Go to the metal part on the left side where it starts below the volume/plastic, put your thumb on the edge and "pry" that area away from the glass (towards the back) report back with noise.
eallan said:
If you find the area, you won't be able to ignore it.
Try this: Go to the metal part on the left side where it starts below the volume/plastic, put your thumb on the edge and "pry" that area away from the glass (towards the back) report back with noise.
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Click to collapse
Turns out it didn't matter. I ended up taking my wifi xoom back and exchanged it for another one. My original started showing dust under the screen! Looked on here and seems to be one of many occurrences...
Mine also!
Sent from my Xoom using XDA App
subminimal said:
Turns out it didn't matter. I ended up taking my wifi xoom back and exchanged it for another one. My original started showing dust under the screen! Looked on here and seems to be one of many occurrences...
Click to expand...
Click to collapse
Nice, my power button only works 1/3 of the time at the most, so it's likely getting exchanged anyway, maybe returned.
Same here creak/crack from left side,
when holding my transformer in landscape the left side around the middle to bottom part the area feels depress in when moving if you push down the panel goes in. It also happened with my old one before i exchanged it for a new transformer since the old one had bad light bleed.
You will need to get used to it. I think most people's TF has slight creaks and movements when pushing down on the sides.
mine is starting to do it too. it was tight on day 1. my first tf started to separate on the lower left and right corners after 10 days.
Mine's like that on the right side. I'm hoping it doesn't come apart or I can just superglue it down.
maybe from all the damn PUSHING and pressing, trying to make the damn thing squeak..
lol
jk.
Nothing here thats noticeable, but then again, this is like dating a girl...you overlook some blemishes, some flaws, because she so damn sexy, and she so damn new.
actually mine poped while i was holding it one handed. then it got squishy on the left right under the voulume buttons.
Mine is on the right side,and i'm getting used to it.
Since this is the first time i purchase an asus product,this gives a bad impression.
Mine is on the lower left corner.
Nothing worth worrying about.
Digiguest said:
Mine is on the lower left corner.
Nothing worth worrying about.
Click to expand...
Click to collapse
that's where my first tf started. it got so bad in the end i felt like i could pry apart the frame. then the right started getting the same way.