I'm waiting for my SGS2.... I ordered from Affordable Mobiles in the UK.... just wanted to make sure when they say next week.... they mean NEXT WEEK..... and that they haven't been stringing along other customers for weeks and weeks with the same promises.
Label thread titles properly please. This is a question. With a [Q]! for Q&A section.
Sent from my GT-I9100 using XDA App
I've got an order pending with them and I've been waiting a while, but there is a shortage of unlocked handsets with the usual online retailers. If you're wanting the phone quickly I'd say go elsewhere, as I've been waiting a fortnight so far. That said, they have the best deals around, especially when taking Quidco into account. I'm holding out for a free phone @£26.50 p/m for 18months (Cashback Inc.)
Regards.
dk206 said:
Label thread titles properly please. This is a question. With a [Q]! for Q&A section.
Sent from my GT-I9100 using XDA App
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Hmmm sorry... thought it was more appropriate as "general chat"
lynxboy said:
I've got an order pending with them and I've been waiting a while, but there is a shortage of unlocked handsets with the usual online retailers. If you're wanting the phone quickly I'd say go elsewhere, as I've been waiting a fortnight so far. That said, they have the best deals around, especially when taking Quidco into account. I'm holding out for a free phone @£26.50 p/m for 18months (Cashback Inc.)
Regards.
Click to expand...
Click to collapse
Yeah same reason I went with them... TopCashback in my case and with a £35 cheque back after 30 days I will be paying the equivalent of just over £28 for 18 mths.... as you say the best deals around by at least by a few pounds each month.
I'm not in a rush as such.... just eager to get back onto Android.... my rooted HD2 died on me so I've sent it back for repair... in the meantime I am using a woeful LG Renior KC910 (good camera, crap phone!).
I am still waiting... apparently any day now, but they can't be anymore specific. They do have the SGS2 on the Three network but I specifically need T-mobile..... hopefully Monday!
Listed elsewhere as a company to avoid .
jje
Really?... did do a search but couldn't find anything... apart from the obvious delay in getting the handset, their customer service (speed answering calls, apologies for delay etc.) has been fine.
busterdan said:
Really?... did do a search but couldn't find anything... apart from the obvious delay in getting the handset, their customer service (speed answering calls, apologies for delay etc.) has been fine.
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http://forums.moneysavingexpert.com/index.php
jje
I ordered mine few weeks back and didn't revive after a week, so spoke to them and they told me it wid be in within the next few days waited a few more days and contacted them again and they told me they dnt have the handset in stock and have no idea when they will be having it back in stock, so I just cancels my order with them and brought from local o2 shop
Sent from my GT-I9100 using XDA App
I ordered mine with them on 19th May..and still waiting..chased every day and they've repeatedly said 'end of the week' when i phone on the friday its 'next week'..
apparantly they now have it in stock on 3, but T-Mobile they're pretty sure will be able to deliver next week (w/c 7th June) but we'll see.
Well I suppose they are at least being consistent... I will do a search of MSE... The AM deal is the best I can get though so I am not keen to cancel just yet.
One good thing is that I have received my old HTC HD2 back from the T-Mobile repair sent so I will have that rooted and running Android in no time... that will keep me going until I get the SGS2
Let us know when you have it in your hands.
I am still waiting for mine, fingers crossed for soon - the HD2 that i am using is on its last legs - the USB port is broken and I restored a factory ROM to send it back to be fixed (which they would only do for £250). now I cant install HSPL because the USB doesnt work! even worse I had to buy extra batteries and an external charger. Longing so much to get my Galaxy SII in my hands!
Luckily my HD2 was repaired FOC via T-Mobile themselves... I made the mistake of going to HTC direct with my partners Desire and they wanted £200 citing moisture as the problem with one of the buttons.
HTC are solidly made for sure but this doesn't make them anymore reliable... hopefully the Sammy will be better.
Still waiting... and still Affordable Mobiles have no idea when they will have the handsets in stock.
Apparently they are now "In transit" (to Affordable Mobiles)
I will. be receiving mine on the 13th June now... would have been today if it wasn't for the weekend.
Looks like Affordable have reasonable stocks again as they are advertising them again and are by far the cheapest.
Related
I was told on Sunday that the XDA EXEC was coming out on Monday 26th September at 8:30am.
As soon as i got to work i checked the O2 site not there, i nearly cried.. any way i rang at 8:30 they told me that it hadnt been put onto there system yet ..and asked me to ring back at 13:00, i did and now they tell me that its been put back by a week now iam angry and blowing steam and demand to speak to a manager and he says the same......
Now my heads spinning and im really stressed out,,,,i chill out for a couple of hours and i for some reason i check the O2 Business Site and there it is for SALE i rubb my eyes in disbelief and i ring immediately and get my company to Buy it for me...
£199.99 + vat device
tarriff £17.00/month + vat
100 x minutes
20 text
1mb data
50p a minute video calls but i will change this later with a bolt on..
when i came home this evening the XDA EXEC has dissapeared from site i did speak to someone this evening at O2 and he couldnt belief i actually got one, and they have sold there first wave of Business orders so i was bloody lucky.. next stock i was told is on Thursday but tread carefully and checked site very rugularly and be prepared to do battle with O2 toget one.. most sales advisors havnt a glue whats going on..
Peace out..
I am in disbelief, but then o2 is soooo disjointed it's possible!. One hand doesn't know what the others doing :wink: enjoy it anyhow, lucky sod!
I saw that same info on business site, but when I called the rep told me that you could noe order so I gave up... :evil: NOW I AM JUST FREAKING MADDDD! :wink: oh well, I guess it was not my luck today...Hey fanacreonte2804, maybe you can buy one for me sesing you're the MAN?
Well played.
Post pics when it arrives. Trying to decide whether it's worth selling my JasJar and getting an O2 Exec on contract.
fanacreonte2804 said:
I was told on Sunday that the XDA EXEC was coming out on Monday 26th September at 8:30am.
As soon as i got to work i checked the O2 site not there, i nearly cried.. any way i rang at 8:30 they told me that it hadnt been put onto there system yet ..and asked me to ring back at 13:00, i did and now they tell me that its been put back by a week now iam angry and blowing steam and demand to speak to a manager and he says the same......
Now my heads spinning and im really stressed out,,,,i chill out for a couple of hours and i for some reason i check the O2 Business Site and there it is for SALE i rubb my eyes in disbelief and i ring immediately and get my company to Buy it for me...
£199.99 + vat device
tarriff £17.00/month + vat
100 x minutes
20 text
1mb data
50p a minute video calls but i will change this later with a bolt on..
when i came home this evening the XDA EXEC has dissapeared from site i did speak to someone this evening at O2 and he couldnt belief i actually got one, and they have sold there first wave of Business orders so i was bloody lucky.. next stock i was told is on Thursday but tread carefully and checked site very rugularly and be prepared to do battle with O2 toget one.. most sales advisors havnt a glue whats going on..
Peace out..
Click to expand...
Click to collapse
So i'm confused. Do you have one in your hands, or is it 'on the way'?
Called the non-web based o2 Contract line (0870 5860860) 3 times yesterday and kept getting told to ring back. This morning I have been told that the date has been put back to Monday 3 October 2005.
What makes me think that any domestic stock has been redirected to the business side of things :evil:
Spoke To O2 Last Night on Normal Custoer Services and they say it is now available
Just rung the number shown above, 402 select, business o2 and all say 3rd October and not before.
What number did you try?
Just spoke to contract services, and no, its not available till 3rd, and its not on system. He did admit somebody had spotted it on the website but says he doubts that if they ordered it they will get it before anyone ordering next week and possibly will need to re-order.
Looks like we all need to wait.
Oh, and just to make sure I get it first, O2 said it was delayed by a month and for NONE OF YOU to call untill November ok?
I have just put the phone down from O2 Marketing Director. Sadly, the XDA Exec's were involved in a fatal accident and therefore will not be available until 1st December.
For more information ring O2 Mid October for an update.
LOL... just kidding
Got tired of all the major network providers mucking me & the rest of us about. My wife agreed to me finally buying a JasJar in Tottenham Court road today at Inkino Ltd. They really are a nice set of people and very professional. They certainly will get my recommendation!
Just charging my new toy :lol: It's actually much more appealing to the eye than any photo I've seen of it. Well, there's undoubtedly nothing for me to report as you've all read the posts in this forum, but I will share solutions to problems encountered, as I come across them. Thanks to Xda developers, I feel well prepared and well informed. Thanks to all of you. & Thanks to my wife for putting up with my technoholic tendancies 8) Well she has ended up with my i-mate jam after all and is thoroughly loving it!
Im afraid if I spent that much on the JasJar my wife would go into premature labour (after killing me), so i have no choice but to wait for the major carriers.
I may end up getting two and selling one to these eager US people who cant get it as im due an upgrade for wifes tarif as well as taking out new one for me.
Looks like ill get one on o2 upgrade, then take out the T-mobile 100meg data tarif with the Universal as the phone.
Still at least a week to wait, but hell, if it was nokia it would be 6 months more, be obsolete when it was released and anyone that bought it would be ****** off at the fact 4 days later nokia release a better "i" version for less money.
The actual story of what happened with o2 (because I went through the same thing on Monday) is, according to the business Supervisor:
On Mon 26 Sep it was released by their I.T. department onto the business site by mistake.
Thousands of customers ordered it through the site and from the phone line who had taken this to mean it was available.
Once the mistake was realised, the person responsible in I.T. was fired and all orders stopped. Mine was in fact cancelled by them, without them telling me.
I was out and about today so decided to pop in to a few mobile phone shops and see what the story 'out on the street' was.
Vodafone
Never heard of the Universal or any of its derivatives.
O2
Got a new (October) catalogue out with the Exec listed at £150 on a 200 min contract. Expecting stock 'sometime this month'. Video calls on 3G will now be chargeable (to other networks) and data prices are now higher.
Orange
Had a dummy phone in store! Didn't know anything about availability or price though. In fact, had never seen it before.
So, there you go. Another week...
Some T-Mobile stores also have the dummy phone. It fits nicely in a front jeans pocket, and isn't as heavy as I expected! Also the keyboard is quite usable, even with my larger than average fingers!
And you know what they say about men with large fingers...
hey can u post the ext rom on ftp???
tia
CJSnet said:
Some T-Mobile stores also have the dummy phone. It fits nicely in a front jeans pocket, and isn't as heavy as I expected! Also the keyboard is quite usable, even with my larger than average fingers!
And you know what they say about men with large fingers...
Click to expand...
Click to collapse
After finally holding one in my hand today I must admit how much smaller and better built it was than what I was expecting. All this fuss about it being too big - rubbish says I!
The o2.co.uk Website has moved the XDAi & XDAs to the end of the phones webpage leaving a nice little gap for the third in the current range on Monday???
XDA Exec Mobiles4everyone.com
Still no sign this am on O2 but Mobiles4everyone are offering Execs - whether or not for imediate delivery I don't yet know. Others are offering too. Cheers, Derek
That's great, and I like the pricing too.
But I can't find any of the other places you mention.
Let's try and get a list going here of:
* The best deals
* Those who have it in stock and offer quick delivery
Have been severely mucked about by vodafone and no one else has the phone.
Voda told me my order last Friday would be here monday.
On monday they told me wednesday
on Tuesday morning they said Friday
on Tuesday afternoon they said "oh sorry mid december"
AAARRGGGH!
not a happy camper. mobilesdirect are out of stock and no one else in the UK seems to have the phone.
Any suggestions?
GG
yes got to the HTC uk site and the "Buy" have a look at shops people selling them..
there's several there that have them in stock/
Play.com have them in stock on free delivery at £499 (or did at time of writing)
I got mine from cleverkit.com next day delivery for £5
If you'd prefer a bricks-and-mortar store and you're in London then you could try Inkino.
I'm guessing both these options are sim free .... ?
GG
I got mine from Clever Kit.com. SIM free and I ordered mine on day of release after 3pm and it was delivered next day! Amazing service!! http://www.cleverkit.com/products/htc-hd2-sim-free-unlocked.html
Shasarak said:
If you'd prefer a bricks-and-mortar store and you're in London then you could try Inkino.
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Click to collapse
Got mine from Inkino. Just looked on their website, says 7 in stock.
Yes, SIM free.
GodsGift said:
Have been severely mucked about by vodafone and no one else has the phone.
Voda told me my order last Friday would be here monday.
On monday they told me wednesday
on Tuesday morning they said Friday
on Tuesday afternoon they said "oh sorry mid december"
AAARRGGGH!
not a happy camper. mobilesdirect are out of stock and no one else in the UK seems to have the phone.
Any suggestions?
GG
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Click to collapse
Exactly the same situation here. Placed order on Sunday, they failed to call me back on the Monday when 1000 units came into them, so I never got one of those, so i was advised to place my order online as more expected Friday and I did, now got an email saying early December. Called Voda who were very apologetic and if I can wait till the 12th then they will compensate me as I should have had my phone by now.
fards said:
yes got to the HTC uk site and the "Buy" have a look at shops people selling them..
there's several there that have them in stock/
Play.com have them in stock on free delivery at £499 (or did at time of writing)
I got mine from cleverkit.com next day delivery for £5
Click to expand...
Click to collapse
Check out Insight, they got them for £486
http://uk.insight.com/apps/productp...ct_id=HTCTCHHD2&nbs_search=C=102&S=1016&M=HTC
Starfury said:
Called Voda who were very apologetic and if I can wait till the 12th then they will compensate me as I should have had my phone by now.
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Click to collapse
Interesting, they never mentioned compensation to me! Maybe I was too polite.
GG
This phone has been a lot more popular than Vodafone thought it would be.
Apparently people stayed away from the HTC Magic when it came out because they hadn't heard of HTC.
Don't think we can blame them for everything. I hope you get one soon mate! Vodafone are usually pretty good with fixing problems. Especially when they create them!
Same problem with voda here, on top of that I enquired as what would happen with my number transfer (my pac expires 12 December) in case they can't deliver a phone by then, they told me they had no record of my pac/number to be transfered... ooops must have fallen into a black hole then lol.
Not bothered about waiting but very annoyed about not being informed about delays before ordering and the fact that they did the credit check straight away...
Sent a lovely email to the UK CEO (yes, I can be polite and explain things clearly when I want to lol). I've just got a reply from him (about 1 hour after I sent it) apologising for letting me down and saying he'll get someone from his office to call me to "see how we straighten this out"
Fast reply! That's damn good.
Hope you get them soon guys. I hope Vodafone fix it for you.
I admit I was impressed. I thought it'd take a few days to get a reply and that I'd just get a standard apology penned by the PR people. No idea how long till I get the call though but will keep you informed.
Some Vodaphone stores had stock in, looked at one in Taunton and Weston super Mare had stock. Would only do 24 month contract though so decided to wait.
Isadora said:
Same problem with voda here, on top of that I enquired as what would happen with my number transfer (my pac expires 12 December) in case they can't deliver a phone by then, they told me they had no record of my pac/number to be transfered... ooops must have fallen into a black hole then lol.
Not bothered about waiting but very annoyed about not being informed about delays before ordering and the fact that they did the credit check straight away...
Sent a lovely email to the UK CEO (yes, I can be polite and explain things clearly when I want to lol). I've just got a reply from him (about 1 hour after I sent it) apologising for letting me down and saying he'll get someone from his office to call me to "see how we straighten this out"
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Click to collapse
If Voda call you and manage to straighten it out by getting you a device before the end of the month let me know and I will also mail the CEO as they have 2 pages of notes for me.
Starfury said:
If Voda call you and manage to straighten it out by getting you a device before the end of the month let me know and I will also mail the CEO as they have 2 pages of notes for me.
Click to expand...
Click to collapse
Will do though I can't really see how they'd get me a phone if they can't get stock from HTC before December. Still, I'm hoping that at the very least my account will get a note along the lines of "do not mess up, the stupid cow will complain to the ceo" .
HD 2
I Phoned tmobile yesterday and was told the hd2 is in stock but only on a 18 month contract. Vodafone tell me they have sold all there stock over the weekend and will not be getting more until the 27th of nov. Vodafone are not listing 12 month contracts but if you phone them and ask they will offer one. I Just cant wait until the 27th.
mobilefun.co.uk
very good site, got mine next day !
original_ganjaman said:
Vodafone tell me they have sold all there stock over the weekend and will not be getting more until the 27th of nov.
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Me and many others with outstanding orders got this email from Vodafone:
"We have received unprecedented demand for the HTC HD2, and due to shortages from the manufacturer – we are experiencing slight delays in receiving your handset. We are doing everything we can to obtain further stock and will be the first to receive the next deliveries. Currently we expect these to arrive early in December."
That's a funny definition of slight delays Not sure where the 27th November date they've given you is coming from.
Vodafone are not listing 12 month contracts but if you phone them and ask they will offer one
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Click to collapse
I couldn't get them to offer anything shorter than 18 months, so if 12 months is what you're after you may just want to order before they change their mind again
12 month contracts are very rare in premium mobiles these days. Given the lowest possible monthly amount is around £35 and premium phones are around £500 or so, the companies only get £420 out of you.
However, on an 18 month contract at minimum of £35 they get around £630 from you. At least this pays for phone.
As for stock, I would have hoped they could have had more in before the start of December. Must be because the phone has probably been more popular than HTC imagined it would be.
I have just spoken with T-mobile loyalty team, I was chasing up where my Leo is. The lady stated there had been some issues with the previous batch of handsets and that further testing was being done before releasing any more devices.
1 Am I being told the truth?
2 How long does this testing take?
3 If problems are found how quickly will T-mobile be able to flash a fixed ROM to all their stock?
4 Will I get my Leo before Christmas?
I would really like to believe that T-mobile are being honest and that very soon I will have my Leo hopefully with all the issues identified on this forum fully resolved.
Am I being naive?
Ordered mine online on Sunday the 29th Nov and recieved it on Thursday 3rd Dec.
I do have a mate that works in T-Mobile and said that as soon as the stock is coming in they are going out just as fast and having worked for a mobile phone company in the past the staff do get told a load of rubbish at times.
I phoned up t-mobile UK today to order one, to be told they were out of stock. A new batch is expected Friday.
I've spoken to o2 at least 8 times today and in one of the calls I was told that part of their problem was having to send all the stock they had,along with returned faulty devices, back to HTC for "repair"...what's that funny smell? is it lamb,fish,bear...no its bull!
pricefix23 said:
I phoned up t-mobile UK today to order one, to be told they were out of stock. A new batch is expected Friday.
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hay00c2 said:
Ordered mine online on Sunday the 29th Nov and recieved it on Thursday 3rd Dec.....
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Click to collapse
Mine was ordered on 30/11/09 and was told to expect a text with a delivery date within the week.
terrytpot said:
I've spoken to o2 at least 8 times today and in one of the calls I was told that part of their problem was having to send all the stock they had,along with returned faulty devices, back to HTC for "repair"...what's that funny smell? is it lamb,fish,bear...no its bull!
Click to expand...
Click to collapse
This would cost HTC a fortune. I wonder if the repairs are to flash a new ROM ?1.48+ or actual hardware repairs eg. new camera module. Are existing users going to have their handsets recalled? If a handset is "repaired" will it be classed as new or refurbed?
Nah, I smell something too.
It is probably just another example of getting a different response from which ever droid/lovely customers service rep. you speak to. Best just to keep ringing up until you get the answers you want and then believe that person.
wizzzard said:
Mine was ordered on 30/11/09 and was told to expect a text with a delivery date within the week.
This would cost HTC a fortune. I wonder if the repairs are to flash a new ROM ?1.48+ or actual hardware repairs eg. new camera module. Are existing users going to have their handsets recalled? If a handset is "repaired" will it be classed as new or refurbed?
Nah, I smell something too.
It is probably just another example of getting a different response from which ever droid/lovely customers service rep. you speak to. Best just to keep ringing up until you get the answers you want and then believe that person.
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Click to collapse
i got one online from tmobile bout a week ago and mines running 1.43 and i`v had no major issues with it at all. i`v had to soft reset once due to phone hanging, but believe me its had a good seeing to, i havent put the thing down!!. as for the camera, mines not too bad. got the slight pinkiness problem but nothing that cant be sorted with a few tweaks in the camera settings i`v read about. i think htc mis-judged the demand for them plus some dodgey batches thrown in the mix. good luck on getting one anyway jus keep pestering them!
Just got off the phone with Hayley at T-mobile.
They are expecting 2000 HD2s today and tomorrow. I have been told there are less than 2000 people on their waiting list for HD2 so fingers crossed, touch wood and rub the lucky rabbits foot and I will have my phone within the next 2 days.
Ive been waiting for 2 weeks for my upgrade phone. Every time same story, more expected Friday. And when "I" asked about rumours that there had been some probs with the phones, the lady went off to check with her manager and came back and said, nope, they had only heard wonderful comments about the phone.
Still i'd rather wait for htc to fix any issues if they are doing that right now.
wizzzard said:
Just got off the phone with Hayley at T-mobile.
They are expecting 2000 HD2s today and tomorrow. I have been told there are less than 2000 people on their waiting list for HD2 so fingers crossed, touch wood and rub the lucky rabbits foot and I will have my phone within the next 2 days.
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Click to collapse
That's interesting. I just got off the phone with Francis at Tmobile. She couldn't tell me anything, except that they'd had a consignment today. No numbers on stock or on how many are waiting for it. Nor how far down the list I was. She did agree that for some reason Tmobile had underestimated the demand for this phone.
I think it might have something to do with the iphone judging by what went on at Voda.
And I've been on the waiting list for 3 weeks and it should have been 4 but they cocked it up. I better get it before Christmas!
creed said:
That's interesting. I just got off the phone with Francis at Tmobile. She couldn't tell me anything, except that they'd had a consignment today......
Click to expand...
Click to collapse
I am well and truly p*ssed off. (I hope I wont be edited by a Mod like I have been on the T-mob support forums)
Today I got to speak to Dennis who laughed at the mention of 2000 handsets arriving today. I was lied to yesterday.
No idea when more stock arriving.
No idea when I might receive mine.
No idea about customer service.
No customers if they keep this up.
200 handsets arrived today and after waiting for a month with Vodafone's mis-information, I switched to T-Mobile and bagged one of those 200. It seems the only way to get an HD2 is to show no loyalty and swiwtch providers
I guess I got lucky as I got through to a really helpful saleswoman.
Just buy an unlocked one and get it right away. I did and I'm in the US. Of course I had to have it and paid $875. But it was worth every penny. I use A&tt now but thinking of going to T mobile. BUt since its unlocked i can use it forever anywhere.
If you are considerin an order with Expansys - think again!
I tried to post this in the Expansys forums but it was deleted within minutes and it seems they have now blocked my right to post!
Ordered the Desire HD with free accessoy pack (204815) when stock was showing as available and confirmed that the item was in stock with customer services prior to placing the order.
Order summary showed everything in stock but when the order moved to 'in progress' the Desire HD then showed 'Estimated 1 day'. This then moved to 3 days and is currently showing 6 days!
Called customer support and was told that everything is in stock but the Desire HD - this was obviously the main part of the order. When questioning why the site said 'in stock' when ordering I was offered no explanation and was told that the Desire HD is in high demand.
Poor Expansys, very poor. If you don't have the stock, do NOT say that you do!
This mirrors my experience 18 months ago with the my HTC Magic order I finally cancelled my order having been told good luck but no-one has any in stock and got one from phones4u delivered the following day. I have stayed away from Expansys since but if you look they always claim to be getting items in much earlier than anyone else
I really do hate it when any online company shows something I want as "IN STOCK" when in actual fact they have nothing, www play com also does this.
MarkieSA said:
I really do hate it when any online company shows something I want as "IN STOCK" when in actual fact they have nothing, www play com also does this.
Click to expand...
Click to collapse
lol, my R2-D2 ice buckets have been instock soon for 30 months with play so far
MarkieSA said:
I really do hate it when any online company shows something I want as "IN STOCK" when in actual fact they have nothing, www play com also does this.
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Click to collapse
Worse still is being lied to when calling to check stock level on the site. On two occasions I spoke to Expansys (two separate orders) and on two occasions I was told they were in stock. Guess what, on two occasions the order reverted to 'awaiting stock' following payment!
Not impressed with Expansys at all. The part that annoyed me even further is that my query and warning to others in the Expansys forum was removed within minutes and I was barred from posting again!
Not good business!
Expansys are scammers, pure and simple. I've had a couple of similar experiences and now wouldn't touch them with a barge pole.
I strongly advise everyone to keep well away.
Sent from my Desire HD using XDA App
They're showing 99 in stock at the moment so you should be getting yours soon. Hopefully. Fingers crossed.
I always stick to ebay when buying new phones and the sellers with excellent feedback usually dont let you down.
I was going to buy a couple of charging docks from Expansys (my wife has a DHD too) and I was pleased to see a voucher for 50% off. At the basket it would only discount one dock and not two so I had a grumble to myself and decided to buy neither. Nice looking little dock though, but I am put off buying there by the stories here.
The exact same thing happened to me when I ordered my htc desire a few months back, they said they had it in stock on the website, then then out of stock, then estimated 2 days, then 5 days then 10 days .
It was so bad I almost harmed myself!
Anyways why are you ordering from expansys, they have the highest price at the moment for the Desire HD, there are other places selling it cheaper.
xspyda said:
If you are considerin an order with Expansys - think again!
I tried to post this in the Expansys forums but it was deleted within minutes and it seems they have now blocked my right to post!
Ordered the Desire HD with free accessoy pack (204815) when stock was showing as available and confirmed that the item was in stock with customer services prior to placing the order.
Order summary showed everything in stock but when the order moved to 'in progress' the Desire HD then showed 'Estimated 1 day'. This then moved to 3 days and is currently showing 6 days!
Called customer support and was told that everything is in stock but the Desire HD - this was obviously the main part of the order. When questioning why the site said 'in stock' when ordering I was offered no explanation and was told that the Desire HD is in high demand.
Poor Expansys, very poor. If you don't have the stock, do NOT say that you do!
Click to expand...
Click to collapse
Same story here. I was wstching DHD availablity time wiggle like stock prices between 15 and 1 day.
Sent from my Desire HD using XDA App
Mojo Fones said:
They're showing 99 in stock at the moment so you should be getting yours soon. Hopefully. Fingers crossed.
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I STRONGLY suspect they are not in stock at all and this is just a ploy to secure 'pre-orders'. Let's face it, their price is that far inflated over the competition what else would make us buy from them, the fact they have it 'in stock' even though they don't!
There is no way they would suddenly have 100 units in stock when I was told today they are having trouble maintaining stock level and that they expect a delivery on Tuesday, therefore mine SHOULD be shipped out Tuesday or Wednesday.
My order still shows 'Estimated 6 days' even though stock shows as 99+ A complete joke!
Good luck to all who place an order with Expansys!
Mojo Fones said:
I was going to buy a couple of charging docks from Expansys (my wife has a DHD too) and I was pleased to see a voucher for 50% off. At the basket it would only discount one dock and not two so I had a grumble to myself and decided to buy neither. Nice looking little dock though, but I am put off buying there by the stories here.
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They MIGHT be ok for accessories but then having had first hand experience of their sly ways I can not recommend them. Buy at your own risk :-/
dhiral.v said:
Anyways why are you ordering from expansys, they have the highest price at the moment for the Desire HD, there are other places selling it cheaper.
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Simply because they had them in stock, or so I was told!
Personally I no longer believe a word these cowboys say and I will definitely be recommending that people to not buy from Expansys after my experience.
Not surprising to hear, unfortunately. I ordered my Hero through them last year, and the days kept creeping up, with stock levels showing as available. A common trend, it seems.
sychare said:
Not surprising to hear, unfortunately. I ordered my Hero through them last year, and the days kept creeping up, with stock levels showing as available. A common trend, it seems.
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I really can't see why they are allowed to say they have something in stock when they clearly do not. Moreover, to be told they are in stock when ringing to verify the stock level on the website is just plain dishonest!
Removing my post in the forums and blocking my access is just the icing on the cake!
Another one with a bad experience of eXpansys.
It took them over 2 weeks to deliver my daughter's HTC Snap even though it was supposedly in stock. Ignored e-mails too. Terrible customer support.
Complete and utter shysters, plus that annoying t**t, Peter Jones has his sticky fingers in the company.
Please, for your own good, avoid eXpansys like the plague!
I would also recommend avoiding Expansys.
In my experiences, their stock numbers are not reliable (i.e. fabricated). Their deceptive business practices lure you into ordering with them then keep you hanging on waiting for your product.
On one particular order when I queried when delivery was to occur I was told to "relax" and that it was "on it's way." If their pricing was cheaper/competitive then you could reasonably put up with this.
Other than a poor customer experience, inflated prices and deceptive/misleading business practices they are fine (i.e. you'll eventually get what you've purchased in good condition).
Would recommend Handtec first, then Clove as better alternatives.
Killiandros said:
Other than a poor customer experience, inflated prices and deceptive/misleading business practices they are fine (i.e. you'll eventually get what you've purchased in good condition).
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I agree that this quite nicely sums things up with this company.
Expansys also shipping Vodafone branded DHD as "sim-free, unbranded"!!!
1) Expansys do get 100 handsets but it seems they only update the 'in stock' numbers once a day when they 'process' orders. If you are customer 1-99 then great, no problem but if come online in the evening and are customer 100+, and they haven't updated the numbers, then you essentially become a pre-order - even though it says in stock. Dodgy.
2) BUT, way more dodgy... I just got my DHD yesterday: sim free, unlocked, unbranded and clean ...or so I thought.... But what do I see as soon as I boot? Vodafone branding. Called them; "oh, but it is just the boot logo, otherwise it is a normal DHD" Not good enough, I buy unbranded cos I want unbranded!
And Vodafone 360 replaces Amazon MP3 in the HTC music player too - so more than just a boot screen. What else is affected? Where do the upgrade ROMs come from? HTC or so I have to wait for a Vodafone ROM??
Worst of all, when I call HTC to migrate my Navigation subscriptions they tell me I should return the DHD as I shouldn't have a UK Vodafone branded handset in Sweden, and that Expansys shouldn't be selling it to me.
3) To give Expansys some credit here (a little), they send TNT in a few hours to collect the Vodafone handset and supposedly have a replacement, real sim-free, unbranded handset to send me tomorrow. Just hope it exists and shows up.
robhorsefield said:
BUT, way more dodgy... I just got my DHD yesterday: sim free, unlocked, unbranded and clean ...or so I thought.... But what do I see as soon as I boot? Vodafone branding.
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Wow, that IS dodgy! Wonder how that slipped in there!
Expansys is known for a dodgy rep , if you are buying sim free from the uk stick with clove or handtec dont even consider expansys.
i boughts something a while ago from them i received an empty box :\, when i asked questions i got no answer i did a charge back thingy with my bank and got the money back, was for a replacement phone charger luckily it didnt cost too much
Thought to start a thread for those of us that have ordered from their website.
I ordered a Black One last week via uSwitch. The £30 upfront fee has been deducted(not sure if they deduct straight away when ordering) on 02.04 and T-Mo have done their in and out of £2. When I called yesterday I was told that they will send an email before they ship, which I am still waiting for. They also said that they were expecting stock in yesterday, but I assume that was BS as their facebook page is saying next week in many instances.
I've spoken to them twice today and in the morning I was told stock will be in either today or tomorrow and in the afternoon they told me that they've received an email from HTC saying the delivery has been delayed till next week and they're looking at Tuesday (9th) or Wednesday (10th) for posting the handsets at the earliest.
Called tmobile direct to see if they can match the pricing but won't budge from £26pm for the tariff and £170 for the handset up front which is ridiculous.
Will just have to sit back and wait now.
That really sucks. Will just have to be patient I suppose. Not too worried about waiting another week I suppose it will arrive One day
Ordered on 23rd March, they informed me that they would have a stock update today (6th). Got shipping email last night for 24 hr delivery, so should be here today!! Can't wait!
Ordered my black One Thursday night 10pm. Friday 5th they received silver but no black. Apparently they are getting both in on Monday 8th.
My case had came, just no phone yet. They said I am getting the media link so all is well.
T-Mobile £26 a month. £30 upfront for the phone, except I got £40 cash back which has already been confirmed .
Sent from my HTC Incredible S using Tapatalk 2
Ordered my black One Tuesday afternoon while they were stating in stock but allow 24 to 48 hours for delivery.
Nothing yet.
Am hoping they come in early next week so I don't have to make arrangements to be home!
Have been tempted to get a silver One from a Three store but have resisted!
£34 for the One Plan, clearly designed with The One in mind, hah, and £40 Quidco and the media link!
Sent from my Nexus 4 using Tapatalk 2
I used them last year and everything was fine with my order :good:
I'm guessing its not just me the site isn't working for ?
Sent from my HTC Incredible S using Tapatalk 2
Just rang them up. They have only received the silver One's today and apparently they have a lot more orders for the silver than the black. They should be receiving the Black One's tomorrow it Wednesday. Just hope they have enough stock to ship my order.
Sent from my HTC EVO 3D X515m using xda app-developers app
They told me today via Facebook that they're hoping to get some black ones in some time this week, but can't guarantee it.
They have had more silver today, but still no black
Sent from my HTC Incredible S using Tapatalk 2
When I spoke to the guy, he said that perhaps today or tomorrow they would get them in. Holding thumbs by tomorrow at least.
Sent from my HTC EVO 3D X515m using xda app-developers app
Spoke to a woman today told her i have been on pre-order for the black one since the begining of march she told me i should recieve mine monday or tuesday next week as they ate still back order till the end if this week.
Sent from my LG-E400 using xda app-developers app
Have heard they've now run out of media links. Quite annoying for me, as it's the only reason I changed my order over from buymobilephones.net.
Tyrrell9 said:
Have heard they've now run out of media links. Quite annoying for me, as it's the only reason I changed my order over from buymobilephones.net.
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Did you email them to confirm you would receive one? I made a point of doing this so that if they do not send me one I can ring and abuse them.
Sent from my HTC Incredible S using Tapatalk 2
Well I took the plunge and signed up to the £26 T-Mobile deal and 29.99 upfront because it seemed such a good deal! Not to mention the HTC media thing (if I get one!)
Got all the way to the end and it said I'd been referred and the number on the refer page didn't ring / nobody answered. Then got 2 missed calls from a T-Mobile 0845 number and haven't heard anything since! No emails either.
Emailed the [email protected] address and had a standard email saying about credit checks might delay orders and rang t-mobile and they have no record of anything so I'm in limbo-land! I guess I got somewhere because I had the 2 missed calls but not had anything since!
Here's hoping that everything goes through and there's little delay!
Ordered my silver one on the 28th and it arrived this morning with no sign of any media link. Spoke to them via Facebook and they said they had run out of media links as they were limited. However, I have read they others have received this that ordered after me, so not a happy bunny as you can imagine.
Still the phones a bit special and well worth the wait
Sent from my HTC One using xda app-developers app
They had better have one for me. I called specifically to confirm that I would be getting one as it did not show when i pre-ordered and they said that I would be. I cancelled my 02.03.13 order on MPD because this was marginally cheaper AND they were giving the Media Link free. If I dont get it I will be p....ed, and they will hear all about it.
I called Buy Mobile Phones today to ask if it were likely that I'd receive a black One sooner if I were to order with them now rather than keep my order with Affordable Mobiles.
He said that they both share the same stock pool, which is interesting as both companies have different addresses, though both are A1 Comms. I asked if they had ever received black handsets, to which he replied that they had, but they were sent back due to a quality issue.
The main reason I called is that BMP have a customer area and they answer the phone a lot quicker than AM! I don't know if BMP have priority though, being the parent company.
I read on Facebook that Mobile Phones Direct are emailing all waiting customers daily, no matter how small the news. Goes a long way though!
Sent from my Nexus 4 using Tapatalk 2
Affordable Mobiles nightmare
I avoided Affordable Mobiles this year after an horrendous episode with them last year. Basically even after confirming my cancellation for a One X, they went ahead and allowed a contract with three to complete, it took me weeks to get things sorted and never received any sort of apology. I've always got phones online through these type of resellers but this year I went straight into one of my local three stores, ten minutes later walked out with a new HTC One Silver.
The reason I did this was after googling how to dismantle the htc one, I learned that it's virtually impossible to repair the phone screen. I can only imagine the trouble I would have with the likes of Affordable Mobiles in trying to get a repair. Was assured by three that the phone would not be sent away if repair was needed but would be replaced. That sealed the deal for me.
Had mine 10 days now and it's awesome. I would advise avoiding the double dip official flip case, it's awful.
I hope you all enjoy your new phones when they arrive