Broken touch screen or software fault? Need assistance - HD2 Android Q&A, Help & Troubleshooting and Genera

I have my Android HD2 and I've been using it for over a year now and use it only on android. Yes i understand how to flash roms and it does have clockwork installed. I used the Cyanogen 7 latest rom and flashed it to that only about a month ago and I thought it was doing fine until like a few days ago i tried touching the screen and it did not work? Most of the time the screen is not responsive in the unlock screen but there are times when it will work. Heres the thing, this only occurs when i use the harware buttons along the bottom then the touch screen fails to work on the next multiple attempts but maybe 10 minutes later it will work. Once the phone is unlocked from the touch screen it has no problems. Only when the screen goes off again does it have a problem. I have tried clearing cache/data, flashing various other roms, flashing multiple kernels, even formatting the sd card and starting from scratch. But no luck. Problem continues to reoccur. Can anyone help at all?

It's a problem with the digitizer, i just had to replace my digitizer, power button is right on top of the digitizer ribbon and messes up the ribbon after some time. you have to replace the digitizer, and there's a very good video on youtube about how to do it.
I paid 36.99 w/ free shipping for a digitizer on ebay.

Do you have sweaty palms? or sweaty hair when calling?..
sometimes, when your LCD absorbs you sweat, it temporarily make your digitizer unresponsive, just let it dry and it will be fine again.
but if not, then a digitizer fault.

I'm sorry to tell you from your description.. you too have been victimized by this common problem. I had 2 hd2s that this happened to. It is definitely hardware. I now start to use an app called button savior and only use that end key rarely. You have to replace your digitizer. There is a big thread about this somewhere here.
Sent from my HTC HD2 using XDA Premium App

Related

Major touch screen problem with touch hd!!

touchscreen was working today morning, took battery out for 2 hours, turned it back on and it was working abit weird, and now i cant press any touchscreen buttons atall!
So no softkeys (pick call, home etc.) and nothining on the big screen! I can turn on the phone, press the power button and volume buttons, see my home screen get calls etc.. hard reset twice, took battery out, nothing does it .. gonna try flash it but dont think itll do it ... and ideas?
Im in uk aswell if that makes a diff
Dear All,
I have similar problem. Usuallí I use on my HD NRG ROM. About 3 weeks ago I updated to the latest NRG WM 6.5 23xxx ROM with Sense 2.5 Maxmanila version, and since this upgrade the touch screen position moving randomized up or down from 2 mm to 30mm!!! After this ROM I tryed updating each newer version, but not changed nothing. I need realign the screen about 10 times / day!!! The phone I never dropped or cracked.
Can help me somebody what happened with my HD?
I had this happen to me yesterday. I was surfing on my phone as per the norm. Put my phone down. Got a txt, picked it up and it wouldnt allow me to access it. I thought it must be a freeze as it has happened occasionally.
So I restarted.............and nothing. No response AT ALL from the touch screen.
I have noticed the oily spot problem on the most part of my screen, and thescreen doesnt have that little give it used to when using it (paranoia possibly)
So I can only assume something has given within the screen. Ive been searching all day on the internet for causes and fixes but nothing has come up.
The volume and power buttons work but I cant do anything at all with the phone as its obviously all touch based.
Is this a screen replacement job then or is the whole phone goosed?
Roheelshah if you turn your phone off do you have the massive oily screen thing?
Any help is most appreciated....
I had the same thing, a oily spot, but it was there for months, then i noticed another new spot (looked like a tiny tiny burn) and thats when it stopped working completely... ive ordered a new screen which should be comming in a few days, im hoping thats the issue
will let you know if it works ....
keep me updated if you find anything
thanks!
NECROSTONE said:
I had this happen to me yesterday. I was surfing on my phone as per the norm. Put my phone down. Got a txt, picked it up and it wouldnt allow me to access it. I thought it must be a freeze as it has happened occasionally.
So I restarted.............and nothing. No response AT ALL from the touch screen.
I have noticed the oily spot problem on the most part of my screen, and thescreen doesnt have that little give it used to when using it (paranoia possibly)
So I can only assume something has given within the screen. Ive been searching all day on the internet for causes and fixes but nothing has come up.
The volume and power buttons work but I cant do anything at all with the phone as its obviously all touch based.
Is this a screen replacement job then or is the whole phone goosed?
Roheelshah if you turn your phone off do you have the massive oily screen thing?
Any help is most appreciated....
Click to expand...
Click to collapse
download and install this _HTC Touch HD_TouchHD system.exe
BOLDESH said:
download and install this _HTC Touch HD_TouchHD system.exe
Click to expand...
Click to collapse
whats it do? and where from??
I just posted something like this a few days ago, pulled my phone out and screen wouldnt respond, had these marks all over my screen, "swirly marks" as i describe it, very well could be the oily marks you are talking about. you can move them around with your finger right?
anyway, i took my sim out, tryna find a spare phone, couple hours later the marks were gone and screen started working again, touch wood its been fine since.
no idea what happened, but try letting it air out or something
ok basically i received a new digitizer today (the actual touchscreen) ...
i dismantled the whole phone using the service manual and some video some guy made (VERY HELPFUL, if anyone wants it for any reason i can post a link), ok so i got rid of all the top bits, the circuit boards (or watever theyre called)
I got down to just the bezel, lcd and digitizer (dont know what a bezel is, the lcd is where the display actually is and digitizer is directly stuck ontop of that)
Apparently when replacing the screen, htc have made it so that you have to replace all three of those parts instead of individual ones, but you can buy them seperately so i thought i'd hero it.
i poked out the screen from the frame (some chewingum like stuff holding it in) then i started peeling off the digitizer (if you get one and want to try it you'll know where to peel) ... this was a mistake tho cause the lcd is unbelievebly sensitive so while peeling off it left scratches on the lcd, and me not knowing the lcd is sticky tried to wipe them and use a dust free cloth, which left alot of crap on the actual lcd!
i managed to get the digitizer off and ripped the cable that goes from digitizer to whatever reads our fingers on the screen, took it all off, placed the new one directly ontop and fed the wire exactly how it was for the first screen.
Put it all together again
Now I did mess up my screen badly, but in a good way! .. i now have full touchscreen working (smoother than ever) but my LCD display is near enough gone, so it looks like the screens really really dark, and i have to tilt it at certain angles to see the screen..
After all of this i now have a touch hd i can controll from my pc (using mymobiler) so i can recieve calls, send texts all from my pc when connected thru active sync, can even play teeter ... but not really the same!
I wouldnt recomend anyone to try what i did, although i think its worth the risk as I would have to replace the lcd anyways if i wanted a new screen in the first place... and who knows you might be able to peel the digitizer off clean (NEVER EVER EVER TOUCH LCD WITH ANYTHING!!!).
It all cost me around 10-15£ for the digitizer and screwdrivers and alot of hours dismantling phone compared to 50-100£ for a new lcd.
I am either going to get a new lcd now so i can actually see the screen, or get a new phone.
Sorry for the essay but hopefully this helps someone in any similar situation
if i do get a new lcd will post how it goes and if it sorts out everything
if anyone knows of any other reasons why my lcd would be so dim (brightness is 100%) accept for me getting carried away with it ... help would be appreciated
the_cool said:
I just posted something like this a few days ago, pulled my phone out and screen wouldnt respond, had these marks all over my screen, "swirly marks" as i describe it, very well could be the oily marks you are talking about. you can move them around with your finger right?
anyway, i took my sim out, tryna find a spare phone, couple hours later the marks were gone and screen started working again, touch wood its been fine since.
no idea what happened, but try letting it air out or something
Click to expand...
Click to collapse
Yeah swirly oil marks is how myne started ... i think i finished off the screen by trying to press hard on the mark to try and clear it .. . so be careful with it.. but think that overall the screen had seen better days (course only a few weeks after warrenty finishes) ... all conections inside were ok aswell
doczyus said:
Dear All,
I have similar problem. Usuallí I use on my HD NRG ROM. About 3 weeks ago I updated to the latest NRG WM 6.5 23xxx ROM with Sense 2.5 Maxmanila version, and since this upgrade the touch screen position moving randomized up or down from 2 mm to 30mm!!! After this ROM I tryed updating each newer version, but not changed nothing. I need realign the screen about 10 times / day!!! The phone I never dropped or cracked.
Can help me somebody what happened with my HD?
Click to expand...
Click to collapse
Same here. Touch screen not working. Phone never flashed, droped,...
Any solution?
unfortunately, a friend of mine changed the touchscreen without success. Phone was in perfect state, no drop, no flash. Just the touch not responding. I'm not sure that changing whole part lcd+digitizer solve the problem.
Hi all!
I've got similar problem with my touch HD. It's stock since I bought it. My touch sense was acting weird, like it wasn't properly calibrated. Like, when I press 7 on phone pad, the phone actually presses 1, and if I press 0, phone presses 5 and so on..
I've tried to align the screen, but it doesn't get aligned the first time. I have to repeat the process about 4 times before it gets aligned. That's good for about few minutes and the problem is back. Hard reset was also done, 2 times.
Could this be a fixed with a software update? Does this mean that digitizer will soon be dead?
Thank you for your help
Regards
igothtc2 said:
Hi all!
I've got similar problem with my touch HD. It's stock since I bought it. My touch sense was acting weird, like it wasn't properly calibrated. Like, when I press 7 on phone pad, the phone actually presses 1, and if I press 0, phone presses 5 and so on..
I've tried to align the screen, but it doesn't get aligned the first time. I have to repeat the process about 4 times before it gets aligned. That's good for about few minutes and the problem is back. Hard reset was also done, 2 times.
Could this be a fixed with a software update? Does this mean that digitizer will soon be dead?
Thank you for your help
Regards
Click to expand...
Click to collapse
use ScreenCal to fix it, hopefully it can help you
Hakim Rahman said:
use ScreenCal to fix it, hopefully it can help you
Click to expand...
Click to collapse
Hi!
I've successfuly installed the cab file on my phone's sd card, but the problem is still there. I don't know where the installed files are, do I have to run this application?
Thank you for your help!
Regards
igothtc2 said:
Hi!
I've successfuly installed the cab file on my phone's sd card, but the problem is still there. I don't know where the installed files are, do I have to run this application?
Thank you for your help!
Regards
Click to expand...
Click to collapse
have you hard reset the device after installing the cab file ?? if not do it and see if there are changes...
Hakim Rahman said:
have you hard reset the device after installing the cab file ?? if not do it and see if there are changes...
Click to expand...
Click to collapse
Just did the hard reset. When it asked me to align the screen, I just couldn't align the top left corner. I had to press it like 50 times before cross went to the lower corner. Otherwise, after the align it's good for about couple of seconds and then it's just pressing all over.
I thought I had just some software issues because the screen wasn't dead, it responded to my touch. So, I'll probably have to buy a new screen and digitizer, right? Or do you have any other ideas?
Thank you again for your help!
Regards
firstly screencal installs calibration settings not for blackstone so do not install it, no point. (btw it also increases device touch sensitivity)
secondly you guys should try and install the calibration settings for blackstone, basicly what the align screen does, not sure where to find them for download but i could post the registrys if someone wants to make a .cab from them. (atm i cba making the .cab but i am able to do it )
if the calibration settings do not work i think it is best to buy a new lcd package (or buy new device and give me old one for spares oj)
Rn
hi buddy ! What you mean GSensorCalibrator ??
i didnt mention anything about gsensor calibration dude.
tried and tested screencal the other week and it screwed my blackstone.
install these instead:
*screen calibration, sets the blackstone touch points: (aligning the screen)
if you install a cab with these registrys it should fix the alignment problem.
(if it doesnt then its hardware issue = lcd etc)
[HKEY_LOCAL_MACHINE\HARDWARE\DEVICEMAP\TOUCH]
"MaxCalError"=dword:8
"CalibrationData"="511,542 183,881 183,198 834,197 833,880"
*this one will maximise the touch sensitivity for those that want it:
[HKEY_LOCAL_MACHINE\Drivers\TouchPanel]
"PressureThreshold"=dword:0
Rn
Does anyone have a recommendation where you can buy a digitizer and lcd from?

[Q] Touchscreen Not Responding, Questions of Replacement.

Well I had my HD2 for about a year and a half. All was well till a few weeks ago when the screen stopped responding after when I held down the power button to make the power down menu pop up in Android. Of course I worked around this and used a shutdown app. So all was again well till today when the screen stopped working completely on wakeup. I couldnt even unlock the screen. Finally after dozens and dozens of wakeups I finally got the screen working again now fearful of touching the physical buttons on the bottom of the screen. From reading it seems like the digitizer is at fault for this and I need to replace it.
So I am wondering what would be more practical, just getting a digitizer or just the whole screen assembly to avoid the problems of regluing the screen to the digitizer? I'm fairly technically versed and I do have a heat gun and tools for this operation but I really do not want to bump into a problem of either getting air bubbles or dust under the glass.
Has anyone ever replaced just the digitizer? If so is it hard to remove and replace and simply not worth the potential saving in money?

[Resolved] Touchscreen doesn't wake up properly

Hey y'all,
I am having a weird problem. I have an HD2 wich worked great. Now after some time I am having a problem with the phone waking up. When it's active and unlocked, the touchscreeen works great, but when I turn off the screen and turn it back on, it won't let me unlock it. The touch screen just doesn't seem to work any more.
So I thought maybe relfashing could help. Said and done - reflashed Android > didn't work. Wiped, flashed WP7 > didn't work.
After some time and trying 3457 times, it works sometimes and once it is unlocked everything works well. But it's unusable this way.
Any ideas?
Thanks in advance,
JR
I had this problem yesterday. I bought my phone second hand, it had a brandnew touchscreen, the previous owner dropped it.
after 3 months (yesterday) it started woring really bad. 8/10 times it wouldnt work.
I got my hands on a HD2 which was bricked (epic fail) for 10 bucks and swapped my mainboard. it works flawlessy again. Im guessing the replaced digitizer was a cheap knockoff from China.
Sent from my HTC HD2 using XDA App
JROppenheimer said:
Hey y'all,
I am having a weird problem. I have an HD2 wich worked great. Now after some time I am having a problem with the phone waking up. When it's active and unlocked, the touchscreeen works great, but when I turn off the screen and turn it back on, it won't let me unlock it. The touch screen just doesn't seem to work any more.
So I thought maybe relfashing could help. Said and done - reflashed Android > didn't work. Wiped, flashed WP7 > didn't work.
After some time and trying 3457 times, it works sometimes and once it is unlocked everything works well. But it's unusable this way.
Any ideas?
Thanks in advance,
JR
Click to expand...
Click to collapse
My friend's phone has the same issue. Touchscreen works if you wake up the phone by back button, but it does not if you wake up with power button. Did you try that?
The most strange thing is, it is the same when on windows or android, as you said.
Klael said:
My friend's phone has the same issue. Touchscreen works if you wake up the phone by back button, but it does not if you wake up with power button. Did you try that?
The most strange thing is, it is the same when on windows or android, as you said.
Click to expand...
Click to collapse
Hey there.
After some searching I found out, that the digitizer is messed up. The thricky thing is: The digitizer hardware is located right beneath the power button. This is what is causing the problem (the power button was messed up a little also). So if you are experiencing the same issue - try pushing the power button a little harder. That might make you able to wake up the phone.
I would have to renew the digitizer, wich is a real pain and a lot of work. You'll get a new HD2 for around 130€ and the digitizer costs about 60€ I guess. Plus all the work and the risk of f***king it.
SO - my choice will be a new one. HD2 is just a great phone because of it's community!
or get a bricked on for less like I did. Swapping the mainboard is really easy if you take the time and use the iFixit repair guide. I used a hair dryer to ease up the internals by heating it up and with a suctioncup I pulled the internals right out of the shell.
the copper sticker is a real pain in the ass though... But its doable.
You'll need a T5 torx screwdriver.
Oh and I love the HD2 community no doubt about it
Sent from my HTC HD2 using XDA
I have the same problem, you think it gets resolved by buying a new digitizer? I was told the problem is not that main board but only the digitizer so not worth the hassle of getting a bricked phone I assume.
Thanks
kenterr001 said:
I have the same problem, you think it gets resolved by buying a new digitizer? I was told the problem is not that main board but only the digitizer so not worth the hassle of getting a bricked phone I assume.
Click to expand...
Click to collapse
A nonresponding digitizer can be caused by many things. I´ve heard of the end key messing with the touchscreen controller and vice versa.
I had a replacement digitizer on my HD2, it stopped working and now I have a genuine digitizer.
The genuine screen is just much much much better. It just feels much better. It´s more ´slick´. And less grime attracting.
Look in the general section for people who have bricked their HD2 and PM them and offer them money
Hey guys i have the same problem u think its the digitizer not the flexible ribbon?
now when i press any button nothing happen its like the screen become unresponsive and after hours of trying it unlocks
if you sure 100% of what causes the problem please tell me so i can get the parts
100 %
SnakeBites said:
Hey guys i have the same problem u think its the digitizer not the flexible ribbon?
now when i press any button nothing happen its like the screen become unresponsive and after hours of trying it unlocks
if you sure 100% of what causes the problem please tell me so i can get the parts
Click to expand...
Click to collapse
Buy yourself an appropriate touchscreen!

Some help trying to fix a Motorola Defy?

Hello, I have a Motorola Defy, that I dropped a few times, so the LCD screen got damaged with blue dots on it, I made a mistake and thought that the problem was on the touch Screen, so I purchased a replacement, installed but, it was damaged, the touch did not respond correctly, I wasn't able to type correctly among other problems.
I got a refund, then ordered a LCD screen replacement, now that I have it here, I install it, and it's broken:crying: I know, bad luck and being a rookie while trying to fix my phone, ok, I put back my old (damaged) LCD screen to use it in the meantime, and the old touch screen, but now, the old touch screen that was supposed to being working fine, it doesn't, it has the same problem as the touch screen that I bought.
Question is: the problem with the touch screen, could be related to the damaged LCD screen? or the motherboard of the phone is damaged? the phone works great, the apps, the games, everything but the touch screen and the LCD screen, but, as I said, I went back to the default touch screen after using the damaged one that I received, and it works worse I don't know what's wrong, please help me out, sorry for the long post
Please post questions in the Q&A section. Moved there.
Put it in the freezer for 1-2 hours
Sent from my MB525 using xda app-developers app
ppero196 said:
Put it in the freezer for 1-2 hours
Sent from my MB525 using xda app-developers app
Click to expand...
Click to collapse
Is this true?
true. fix some minor dead pixel if you put in freezer for one day. but your case... im dont hope much.
Try changing LCD + Capacitive Digitizer. (after trying the freezer trick ofcourse)
Well i will tell my story, which is related to your's as well,
i had a phone with resistive touch screen and it got screwed up, that is it does not respond correctly. So, i took it to the service center and they replaced the digitizer (touch screen) saying that previous one is broken. But, luckily the new one didn't responded to any touches they make.So, they replaced it again with the old one quoting that "your phone can't be repaired". So, i took it home with me.
Later i thought to calibrate the screen but the old one is not responding any more, no matter where i press
Later i calibrate it with the help of a software for windows mobile with the help of a PC. It took me to the calibration screen, from where i calibrated it, and voila, it worked... as good as a new one :victory:
long story short,
i think when you disconnected your digitizer, phones default values/drivers got messed up and are unable to find the new or the old digitizer you connect. I suggest you to go to the service center as these screens can not be calibrated.
Is there NO WAY at all to recalibrate the screen from the phone itself? or using an application? the delicalibration might be the problem....I'd like to fix it myself :/ thanks for the tip, never heard about it before!!
saman0suke1 said:
Is there NO WAY at all to recalibrate the screen from the phone itself? or using an application? the delicalibration might be the problem....I'd like to fix it myself :/ thanks for the tip, never heard about it before!!
Click to expand...
Click to collapse
Did you change the LCD and the Digitizer (both of em) again ?
dark_prince said:
Did you change the LCD and the Digitizer (both of em) again ?
Click to expand...
Click to collapse
I replaced my original digitizer screen for the one I ordered it, it gave me problems, so I went back to the original one, which was working fine, and now it's not fully responding, that's why I'm assuming is something calibration related, thanks!
help
my search button back light is not glowing ..i saw it is also not glowing in recovery...any help

[Q] is the touch controlled by the digitizer only?Could I have damaged anything else?

Hi,
HISTORY:
I've had my defy screen shattered a while back and sent it to Motorola for repair (they did a terrible job at that). Ever since I got it back I can see small dust particles accumulating inside the screen. Gradually after a couple of months the top right corner became non-responsive and I left it that way for another 4 months until now!
As the warranty period was over, I thought of trying to clean the dust and see if that works. Unfortunately the connector on the touchscreen(digitizer) broke off and it stopped the touch completely.
My Question:
Is it possible that I had damaged something else(can something else be damaged?) that caused the touchscreen to cease functioning? :crying:
I can change the digitizer after buying it from ebay. But I would hate to waste any more money if this doesn't solve the issue. How likely is it that the touch functionality will be restored if I change the digitizer?
LCD is working fine, and I can use the volume rocker and power button perfectly.
P.S. please don't flame me for asking already answered question, I've been through a lot of threads before opening this one.

Categories

Resources