Database Users

Gmail sync is busted

My Gmail sync is busted. I am not getting incoming emails nor sending outgoing mails. When i scroll down my old emails, at the point where it starts to load more older ones, I instead get a message "No connection" and "retry" button. Retry is unsuccessful.
When i go into the data and synchronization setting and manually try to sync the gmail, I get a 1-frame-flash on the bottom which flashes me a message saying "Sync is not currently experiencing problems. Please try again later".
I then add a secondary gmail account and it syncs perfectly!! But my primary one doesn't work! I can't remove my primary account and re-add it unless I do a factory reset...which I don't want to do.
I've tried a reboot and it didn't help. Anyone have any ideas?

I've got the same problem today. It seems that it's a server problem.

Server problem, even though a secondary account synced fine?
If I'm not the only one...then that makes me feel better.

I have this issue with WM
I use Google sync with WM device (My N1 should arrive tomorrow) and have had a similar (if not exact) problem. When I receive a mail from a specific sender ([email protected]) 90% of the cases it breaks the sync. I also sync that same account via IMAP on a secondary account in my WM device - just in case.. syncing every 30 minutes.. (that sync works fine) so I can use the IMAP account to delete the problematic mail.. and then, once deleted (or archived if I use the web interface) the problem is gone.
Try to find if there was a mail message you got that caused the problem. it is probably either the last synced mail or the one just after that...

Update:
The sync fixed itself this morning. It started syncing nonstop for a good hour (I'm on ATT Edge too) and I wasn't sure what it was doing, but the end result is I can now get my emails and notifications again.
On a separate note, I also noticed that now in my Gmail app, I can access every email dating back to 9/11/09. That's hundreds of emails. And If I scroll all the way to the bottom, there's no more loading earlier conversations, so 9/11/09 is the farthest back I can access my email without searching.
Does anyone know that there is such a limit to looking into past emails? Also, Anyone know why it doesn't just expose a 15-20 emails at a time like previously? Is it because once the email is exposed, it's cached somewhere and I don't need to load it anymore? If so, I'd love to know where I can delete this cache.

Some other members have experienced a similar issue with no sync. They fixed the broken sync by doing this(and this is how you can clear that cache as well)
Setting->Apps->Manage Apps-> gmail/gmail storage->clear data and cache(if you can, on my G1 I can just clear data, no cache shows)
You will probably just want to clear the gmail storage one, but doing both probably wouldn't be that big of a deal.

denimjunkie82 said:
Update:
The sync fixed itself this morning. It started syncing nonstop for a good hour (I'm on ATT Edge too) and I wasn't sure what it was doing, but the end result is I can now get my emails and notifications again.
On a separate note, I also noticed that now in my Gmail app, I can access every email dating back to 9/11/09. That's hundreds of emails. And If I scroll all the way to the bottom, there's no more loading earlier conversations, so 9/11/09 is the farthest back I can access my email without searching.
Does anyone know that there is such a limit to looking into past emails? Also, Anyone know why it doesn't just expose a 15-20 emails at a time like previously? Is it because once the email is exposed, it's cached somewhere and I don't need to load it anymore? If so, I'd love to know where I can delete this cache.
Click to expand...
Click to collapse
On older versions of Android, we could clear the cache on all Google apps... but this isn't available through the Manage Applications screen in 2.1. Not sure why Google took out this feature.. Previously if Gmail stopped synching, we would clear the cache and it would start working again. Hopefully this doesn't become an unfixable issue with 2.1.

uansari1 said:
On older versions of Android, we could clear the cache on all Google apps... but this isn't available through the Manage Applications screen in 2.1. Not sure why Google took out this feature.. Previously if Gmail stopped synching, we would clear the cache and it would start working again. Hopefully this doesn't become an unfixable issue with 2.1.
Click to expand...
Click to collapse
They took it out? That sucks! Can you do the clear data at least? And I could swear I read someone with a Nexus One had this issue, and cleared the data or cache for gmail and fixed it... maybe it was in the G1 forum, starting to get confused following both at the same time.

pjcforpres said:
They took it out? That sucks! Can you do the clear data at least? And I could swear I read someone with a Nexus One had this issue, and cleared the data or cache for gmail and fixed it... maybe it was in the G1 forum, starting to get confused following both at the same time.
Click to expand...
Click to collapse
Aha I found it! I may be an Android noob but I can still be useful.
Within Manage Apps, click hit Menu > Filter > All. This will expose all the native apps as well and you can clear your cache till the cows come home. I just found this a minute ago and cleared out my cache for my Gmail, default browser, and Youtube. That felt sooooo good, since I'm such a storage nazi.

denimjunkie82 said:
Aha I found it! I may be an Android noob but I can still be useful.
Within Manage Apps, click hit Menu > Filter > All. This will expose all the native apps as well and you can clear your cache till the cows come home. I just found this a minute ago and cleared out my cache for my Gmail, default browser, and Youtube. That felt sooooo good, since I'm such a storage nazi.
Click to expand...
Click to collapse
Rad! I hadn't even thought to hit menu and see what I could get, lol... Good find.

Thank god! I was this "-" close to questioning my sanity! Thanks a lot uansari1! You will be getting a bill for my thearapy sessions to recover from this.

[Q] Primary gmail account syncing problems

I have not made any changes to the settings but all of a sudden my phone is not consistently syncing with my gmail account. It only syncs every once in a while and it does not sync all the unread emails.
I have tried a reboot by taking the battery out.
Can anyone think of anything else I can do? Thanks in advance for the help.

Have you checked your Account Sync settings (Menu > Settings > Accounts & Sync) yet? Any errors? Sometimes you'll see a red splat letting you know an account can't currently sync. Usually, this is just a temporary issue.
I'll wait to speculate anything else until you can post more info about what you're seeing in your Accounts & Sync settings.

No errors. No ideas.

succorso said:
No errors. No ideas.
Click to expand...
Click to collapse
Man, we're going to need some more info. Did it ever work? What does "once in a while" mean? There's no such thing as random...

It's worked for the last 4 weeks perfectly. My phone was getting gmail faster then the gmail app on my laptop.
Yesterday I received 25 gmails but it only synced one of them. Hmm, I wonder if it could be the new gmail "priority" email thing since the one email that did sync was a friend and the others may have been ads. But I don't see a setting for that.

succorso said:
It's worked for the last 4 weeks perfectly. My phone was getting gmail faster then the gmail app on my laptop.
Yesterday I received 25 gmails but it only synced one of them. Hmm, I wonder if it could be the new gmail "priority" email thing since the one email that did sync was a friend and the others may have been ads. But I don't see a setting for that.
Click to expand...
Click to collapse
Yeah, I'd look into that whole Priority Inbox thing. I'm not using that at all because I just don't need it - and I run my own business and still don't need it. It sounds like something "superficial" is at play here. If you weren't syncing you'd truly just not be syncing - or would have errors in the Accounts & Sync area.
As far as I can tell, the whole Priority Inbox thing is managed server-side - i.e. I don't see an option for it within the Android app. Considering no one else is having a similar issue (and those who are using Priority Inbox know what to expect, so they aren't seeing an "issue" on their phone), I would suspect a setting/configuration/option as the problem; and not an actual problem with syncing.
Keep us all posted though! What users expect from software and what software actually does, are two different things...

Thanks for the help. I don't think I did anything to resolve the problem. It just started working again. Maybe it was a gmail thing.
Thanks again.

succorso said:
It's worked for the last 4 weeks perfectly. My phone was getting gmail faster then the gmail app on my laptop.
Yesterday I received 25 gmails but it only synced one of them. Hmm, I wonder if it could be the new gmail "priority" email thing since the one email that did sync was a friend and the others may have been ads. But I don't see a setting for that.
Click to expand...
Click to collapse
I've noticed similar behavior once in a while.. i found that unchecking and rechecking the mail sync checkbox in sync settings will temporarily resolve it.. and it doesn't happen very often.
I've always thought it maybe had to do with me toggling the gsm only/wcdma gsm auto settings as I go to and from my house and/or the combination of manually turning mobile data on and off (all battery management exercises) so I just leave mobile data on now (still have always on data off.. this was going to be my next thing I tried if it kept up) and it seems to happen less often but still once in a blue moon it'll hang..
I also use priority inbox but haven't had any other evidence that led me to believe that this was the culprit.
Sent from my HTC Glacier using XDA App

My wide had a similar problem, wiping the gmail settings and cache in the applications settings fixes hers
Sent from my HTC Glacier using XDA App

Genocaust said:
My wide had a similar problem, wiping the gmail settings and cache in the applications settings fixes hers
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
not sure your *wife* would appreciate your freudian slip there ... ha.
how did you wipe her gmail settings? i know how to clear the cache. did you mean clear the application data and the cache?

Gmail app isn't showing 's correctly in from field.

Hey guys, I have a bit of an issue here. I've had issues recently with Gmail syncing so I went in and cleared out the application data to get to sync again, which worked. But now any e-mail, where the from field has 's in it, like Papa John's. It instead is showing Papa John's. I've tried clearing cache and dalvik cache on my device and clearing the application data from gmail again but it still shows up. Of course the from field shows up fine on gmail.com. I'm on the Gingerbread stock ROM from x99. Trying to see if anyone has any options before I do a factory reset, thanks .

Obmute said:
Hey guys, I have a bit of an issue here. I've had issues recently with Gmail syncing so I went in and cleared out the application data to get to sync again, which worked. But now any e-mail, where the from field has 's in it, like Papa John's. It instead is showing Papa John's. I've tried clearing cache and dalvik cache on my device and clearing the application data from gmail again but it still shows up. Of course the from field shows up fine on gmail.com. I'm on the Gingerbread stock ROM from x99. Trying to see if anyone has any options before I do a factory reset, thanks .
Click to expand...
Click to collapse
Have you updated to the newest GMail app? There is a 2.3.5.2 GMail app. I'm not sure if this would work on the stock Gingerbread ROM though.

Yup already on the latest version of gmail.

Obmute said:
Yup already on the latest version of gmail.
Click to expand...
Click to collapse
Go to manage applications -> gmail -> force stop -> clear cache and reopen gmail.
Also try changing the sync time from 4 days to 3 days and run a sync from acounts -> sync -> google -> menu -> "sync now".
If that doesn't work, force stop again, clear cache and clear data and try.
If that doesn't work try running fix permissions from ROM Manager. If that doesn't work try uninstalling and reinstalling GMail.
If that doesn't work try installing the old 2.3.5 version.
I've had it where I was on a call and hit send on an email and gmail would get stuck on "sending.." for that message and couldn't do anything with it. First 2 steps was the only real way to get around it. I wasn't even able to open the message in my outbox and save it as a draft.
Let me know if that helps.

Well I tried all of your suggestions man and still the same thing is happening. I even went as far as to do a factory reset and setup my gmail account and the same thing happened. At this point I'm thinking it must not have anything to do with my phone huh?

Obmute said:
Well I tried all of your suggestions man and still the same thing is happening. I even went as far as to do a factory reset and setup my gmail account and the same thing happened. At this point I'm thinking it must not have anything to do with my phone huh?
Click to expand...
Click to collapse
Probably. Could you please describe the problem more? Is the phone not adding 's after certain words? screen shot? something?

Well the only place that the 's isn't showing up correctly is in the From field. Everywhere else in the e-mail it'll show up fine. And the only e-mails I get so far with 's in the from field is Papa John's or Wendy's. So instead they'll show up as Papa John's or Wendy's. And when you click on the e-mail, where the from shows up in green it'll look the same.

Obmute said:
Well the only place that the 's isn't showing up correctly is in the From field. Everywhere else in the e-mail it'll show up fine. And the only e-mails I get so far with 's in the from field is Papa John's or Wendy's. So instead they'll show up as Papa John's or Wendy's. And when you click on the e-mail, where the from shows up in green it'll look the same.
Click to expand...
Click to collapse
Please re-read your post and post a screenshot from your phone AND your computer.
If running CM7 just hold the power button to take a screenshot and upload it to imgur.com because I have no idea what you are saying right now.

Hey VICODAN, actually don't worry about it man. I found a thread on the google mobile help forums and it seems google is looking into the issue.
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=352049e725847492&hl=en
There's a link that explains what it looks like, but like I said don't worry about it, thanks for your assistance .

Obmute said:
Hey VICODAN, actually don't worry about it man. I found a thread on the google mobile help forums and it seems google is looking into the issue.
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=352049e725847492&hl=en
There's a link that explains what it looks like, but like I said don't worry about it, thanks for your assistance .
Click to expand...
Click to collapse
Having an apostrophe in an email address is just bad news.
LOL

Lol, yea it's not exactly a make or break situation for me but I hadn't seen anywhere else about it until I saw that

Wife's Email Stopped working...

My wife has her Evo Shift connected to her AOL email. Since Friday she is no longer getting incoming emails. She can send new emails with no problem. We've tried removing the email account and re-adding it but no luck. All the settings and ports are correct. Any ideas?

Have you tried really installing the app?
Noturnal Shift stalking you at night >

howie411 said:
My wife has her Evo Shift connected to her AOL email. Since Friday she is no longer getting incoming emails. She can send new emails with no problem. We've tried removing the email account and re-adding it but no luck. All the settings and ports are correct. Any ideas?
Click to expand...
Click to collapse
Remove the account. Boot into Recovery. Wipe Cache, wipe Dalvik, and reboot. Then add the account again.
TEAM MiK
Mik Roms Since 3/13/11

VICODAN said:
1) Go to settings -> accounts + sync -> google -> make sure gmail is checked. Now go back one screen and go to step 2.
2) Make sure background data is on and auto sync is on.
3) Open GMail and hit menu -> refresh
4)If this does not fix the problem go to manage applications -> GMail clear cache, clear data, repeat step 3.
5) If this does not fix the problem open market -> menu -> my apps and see if there is an update for GMail. Install it. If this does not fix the problem go through steps 1 2 3 and 4 again.
6) Open ROM manager and hit fix permissions and repeat step 4 and then go back to step 3. (for rooted users only).
If none of these steps work call Sprint or whoever your provider is.
This will also help with messages stuck in the "sending" state. It's a known bug.
Let me know if you still have issues after doing this.
Click to expand...
Click to collapse
Try this and let me know if you have any issues.

people still use aol? lol

-somebody- said:
people still use aol? lol
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Click to collapse
omfg I didnt even notice until you posted that. LOL AOLOL!!!

Blah, ok gimme a break, she likes AOL. So I tried to follow those directions for the regular mail, but it doesn't look like you can clear the cache with HTC mail. Any other ideas?

howie411 said:
Blah, ok gimme a break, she likes AOL. So I tried to follow those directions for the regular mail, but it doesn't look like you can clear the cache with HTC mail. Any other ideas?
Click to expand...
Click to collapse
UPGRADE TO GMAIL.

VICODAN said:
UPGRADE TO GMAIL.
Click to expand...
Click to collapse
LMFAO yeah

com.google.process.gapps force closing in 3.2 KMN

Anyone else besides me getting this? I had no idea what was causing it at first, but it seems that within 5-10 minutes of using the Tab regularly, the force close prompt would come up. I'd hit close, however, none of the apps I was currently in at the time would close. Every 2-3 minutes, like clockwork, the prompt would show up again. Got very annoying.
From the suggestion of another member, I took down my G-Mail widget and rebooted. Used the Tab like normal, still force closing. I then realized it COULD be the stock browser. I downloaded Dolphin for Tab Beta and used that...no force closes (yet). I have a suspicion that it could be the browser.
Is this happening with anyone else? I'm on stock KMM with the KMN CSC, odexed, with root and CWM. No other OS changes/alterations have been made. I even wiped the device completely, including my storage partition, re-downloaded and re-flashed, and it was still occurring with stock browser use.

Uncheck sync bookmarks with Chrome. Used to have the same issue and it drove me nuts.

I had this issue with syncing bookmarks. Fixed it by going to the Google Dashboard (sorry don't have the URL) and clearing the data section under Chrome. No issues since then.
Sent from my Galaxy Nexus using xda premium

Well this is getting out of hand for me. I started noticing this after the 3.2 update, but now it's getting crazy. I wasn't able to uncheck the sync in the Android browser options, I had to clear the data and then simply not sync it, but I think its still trying to sync. I did go to the dashboard and clear the data there as well per the suggestion in this thread. I am un-rooted running stock 3.2 update. I can see in the error report that it crashing on trying to sync bookmarks. What a pain!

leadbelly76 said:
Well this is getting out of hand for me. I started noticing this after the 3.2 update, but now it's getting crazy. I wasn't able to uncheck the sync in the Android browser options, I had to clear the data and then simply not sync it, but I think its still trying to sync. I did go to the dashboard and clear the data there as well per the suggestion in this thread. I am un-rooted running stock 3.2 update. I can see in the error report that it crashing on trying to sync bookmarks. What a pain!
Click to expand...
Click to collapse
Try creating a new gmail account (you don't actually have to use it for anything) and sync the bookmarks to that instead.

Sounds like a good idea to troubleshoot this issue. Thanks!

BrandoKC said:
Uncheck sync bookmarks with Chrome. Used to have the same issue and it drove me nuts.
Click to expand...
Click to collapse
ill have to try that, wouldve never thought about that

leadbelly76 said:
Well this is getting out of hand for me. I started noticing this after the 3.2 update, but now it's getting crazy. I wasn't able to uncheck the sync in the Android browser options, I had to clear the data and then simply not sync it, but I think its still trying to sync. I did go to the dashboard and clear the data there as well per the suggestion in this thread. I am un-rooted running stock 3.2 update. I can see in the error report that it crashing on trying to sync bookmarks. What a pain!
Click to expand...
Click to collapse
You have to go to accounts and sync, your Google account, and uncheck bookmarks from there. That's what stops the bookmark sync. You can't uncheck in browser and clearing data from the browser is unrelated.