Database Users

Gmail sync is busted

My Gmail sync is busted. I am not getting incoming emails nor sending outgoing mails. When i scroll down my old emails, at the point where it starts to load more older ones, I instead get a message "No connection" and "retry" button. Retry is unsuccessful.
When i go into the data and synchronization setting and manually try to sync the gmail, I get a 1-frame-flash on the bottom which flashes me a message saying "Sync is not currently experiencing problems. Please try again later".
I then add a secondary gmail account and it syncs perfectly!! But my primary one doesn't work! I can't remove my primary account and re-add it unless I do a factory reset...which I don't want to do.
I've tried a reboot and it didn't help. Anyone have any ideas?

I've got the same problem today. It seems that it's a server problem.

Server problem, even though a secondary account synced fine?
If I'm not the only one...then that makes me feel better.

I have this issue with WM
I use Google sync with WM device (My N1 should arrive tomorrow) and have had a similar (if not exact) problem. When I receive a mail from a specific sender ([email protected]) 90% of the cases it breaks the sync. I also sync that same account via IMAP on a secondary account in my WM device - just in case.. syncing every 30 minutes.. (that sync works fine) so I can use the IMAP account to delete the problematic mail.. and then, once deleted (or archived if I use the web interface) the problem is gone.
Try to find if there was a mail message you got that caused the problem. it is probably either the last synced mail or the one just after that...

Update:
The sync fixed itself this morning. It started syncing nonstop for a good hour (I'm on ATT Edge too) and I wasn't sure what it was doing, but the end result is I can now get my emails and notifications again.
On a separate note, I also noticed that now in my Gmail app, I can access every email dating back to 9/11/09. That's hundreds of emails. And If I scroll all the way to the bottom, there's no more loading earlier conversations, so 9/11/09 is the farthest back I can access my email without searching.
Does anyone know that there is such a limit to looking into past emails? Also, Anyone know why it doesn't just expose a 15-20 emails at a time like previously? Is it because once the email is exposed, it's cached somewhere and I don't need to load it anymore? If so, I'd love to know where I can delete this cache.

Some other members have experienced a similar issue with no sync. They fixed the broken sync by doing this(and this is how you can clear that cache as well)
Setting->Apps->Manage Apps-> gmail/gmail storage->clear data and cache(if you can, on my G1 I can just clear data, no cache shows)
You will probably just want to clear the gmail storage one, but doing both probably wouldn't be that big of a deal.

denimjunkie82 said:
Update:
The sync fixed itself this morning. It started syncing nonstop for a good hour (I'm on ATT Edge too) and I wasn't sure what it was doing, but the end result is I can now get my emails and notifications again.
On a separate note, I also noticed that now in my Gmail app, I can access every email dating back to 9/11/09. That's hundreds of emails. And If I scroll all the way to the bottom, there's no more loading earlier conversations, so 9/11/09 is the farthest back I can access my email without searching.
Does anyone know that there is such a limit to looking into past emails? Also, Anyone know why it doesn't just expose a 15-20 emails at a time like previously? Is it because once the email is exposed, it's cached somewhere and I don't need to load it anymore? If so, I'd love to know where I can delete this cache.
Click to expand...
Click to collapse
On older versions of Android, we could clear the cache on all Google apps... but this isn't available through the Manage Applications screen in 2.1. Not sure why Google took out this feature.. Previously if Gmail stopped synching, we would clear the cache and it would start working again. Hopefully this doesn't become an unfixable issue with 2.1.

uansari1 said:
On older versions of Android, we could clear the cache on all Google apps... but this isn't available through the Manage Applications screen in 2.1. Not sure why Google took out this feature.. Previously if Gmail stopped synching, we would clear the cache and it would start working again. Hopefully this doesn't become an unfixable issue with 2.1.
Click to expand...
Click to collapse
They took it out? That sucks! Can you do the clear data at least? And I could swear I read someone with a Nexus One had this issue, and cleared the data or cache for gmail and fixed it... maybe it was in the G1 forum, starting to get confused following both at the same time.

pjcforpres said:
They took it out? That sucks! Can you do the clear data at least? And I could swear I read someone with a Nexus One had this issue, and cleared the data or cache for gmail and fixed it... maybe it was in the G1 forum, starting to get confused following both at the same time.
Click to expand...
Click to collapse
Aha I found it! I may be an Android noob but I can still be useful.
Within Manage Apps, click hit Menu > Filter > All. This will expose all the native apps as well and you can clear your cache till the cows come home. I just found this a minute ago and cleared out my cache for my Gmail, default browser, and Youtube. That felt sooooo good, since I'm such a storage nazi.

denimjunkie82 said:
Aha I found it! I may be an Android noob but I can still be useful.
Within Manage Apps, click hit Menu > Filter > All. This will expose all the native apps as well and you can clear your cache till the cows come home. I just found this a minute ago and cleared out my cache for my Gmail, default browser, and Youtube. That felt sooooo good, since I'm such a storage nazi.
Click to expand...
Click to collapse
Rad! I hadn't even thought to hit menu and see what I could get, lol... Good find.

Thank god! I was this "-" close to questioning my sanity! Thanks a lot uansari1! You will be getting a bill for my thearapy sessions to recover from this.

Help: Evo not syncing GMAIL

Hey,
I have had my Evo for a week or so now, and LOVE IT. For some reason it all the sudden has quit syncing my Gmail Emails. If I manually open my Gmail account, and click Refresh under Menu, it will download the new emails. Other than this, its not syncing them.
I have double checked under the Sync Settings in the Settings area, and they are all set to sync.
What have I done, or not done to make this happen?
Thanks,
Bryan

bry21317 said:
Hey,
I have had my Evo for a week or so now, and LOVE IT. For some reason it all the sudden has quit syncing my Gmail Emails. If I manually open my Gmail account, and click Refresh under Menu, it will download the new emails. Other than this, its not syncing them.
I have double checked under the Sync Settings in the Settings area, and they are all set to sync.
What have I done, or not done to make this happen?
Thanks,
Bryan
Click to expand...
Click to collapse
Mine started doing the same thing today. Have you rooted/flashed a new Rom? I am rooted and running Fresh .3.

Stock rom, but I have run Unrevoked Root program. Thats all I have other than the stock rom, and a ton of programs.
Bryan

I noticed this today as well. I thought it was just me! It seems to happen regardless of whether I'm on 3G or Wi-Fi. I'm running stock 2.1; no root. It worked perfectly from day one, and I only noticed it today. For some reason, I don't think the phone is syncing with the Google... or GMail isn't pushing it out to the Evo.

Yeah, same here. Tried playing with various settings - was syncing this morning, then quit around 10:30-ish. I'm assuming it's something on the backend and not a problem with the phones.

Yea, I am thinking the same thing, something with the Gmail Servers, if I am not the only one having the problem.
Figured it might have been something that I had installed, but I guess not.
Maybe a google techy will figure it out for us.
Bryan

ortizdupri said:
Yeah, same here. Tried playing with various settings - was syncing this morning, then quit around 10:30-ish. I'm assuming it's something on the backend and not a problem with the phones.
Click to expand...
Click to collapse
yep, same here. not worried about it, it'll be back

I'm glad we got this thread started. I was beginning to think I was going crazy, or my phone was at least. The last thing we need is another "problem" occurring with our phones.

Is it ok that knowing you all have the same problem makes me feel better? haha

I also noticed that my Google Account (Menu>Settings>Accounts & Sync>Google) hasn't updated in a few hours since giving it time to "work itself out." I know that if I update it manually, it'll push the Gmail through, but I don't understand why the Google sync would just stop updating on its own.

Just giving an update.
Didn't seem to get Gmail to sync today. I don't know whether this problem is isolated to a select few of us but I wanted to fix this and just resorted to resetting Gmail. I followed the instructions here, and it's been working as it should for the past few hours... I hope it lasts...
Directions: (Edit, I'm unable to post links so here are the instructions)...
Troubleshooting: Problems with sync
On Android devices, the Gmail application is automatically synced with the Gmail server, and vice versa. If you experience problems with syncing, try clearing your device's Gmail application data and doing a fresh sync with the server.
Just follow these steps:
1. Press your device's < Home > button, then press < Menu >.
2. Select Settings.
3. Select Applications, then Manage applications.
4. Select Gmail Storage.
Note: If you don't see 'Gmail Storage,' press < Menu > again, then select Filter > All.
5. Select Clear data. Answer OK when prompted.
6. Return to the list of applications by pressing the < Back > button on your device.
7. Select Gmail and then select Clear data. Answer OK when prompted.
To restart your device, press and hold the < Power > or < End call > button, then select Power off. Press the < Power > or < End call > button to power on.
Your device will re-sync with the server after restarting (this may take several minutes).
If the above steps don't resolve the issue, check to see if you have any account notifications on your device.
Press your device's < Home > button, then press < Menu >. Select Notifications. If you have any system notifications about a sign-in or password error, you should make sure your account information is correct in order for Gmail to sync.
Click to expand...
Click to collapse

I did the same thing and mine started working fine last night also.
Still working today.
Bryan

Had the same problem. I had two Gmail accounts syncing. I tried the fix above but it did not work. I removed the 2nd Gmail and did it again and then it worked. Not sure why. Wanted to post this if anyone had the problem that was not being fixed to try deleting multiple Gmail accounts.

Google Not Pushing to HTC EVO
Hey guys,
I wanted to state the fact that I am having the same problems and thought that I would get it out there.
I originally had 11 email accounts syncing with my device, and all were flawlessly pushing the mail to me as it came thought Google's servers. I have noticed that over the past few days that I have had to do this syncing manually by going into the app and pressing refresh.
I am deleting all my email accounts except the main two and forwarding all the others to the main email account.
Here is the kicker... I also have Google Voice and it has stopped syncing the text messages to me as well. I just now received a text from my sister that she sent yesterday. (Just arrived as I am typing this and it is timestamped for yesterday.)
I am testing this out to see if deleting 9 email accounts, deleting the Gmail storage through the application settings menu, and rebooting my device will help.
I do also want to add: I am utilizing the Task Killer application. I have enabled in the settings the option of viewing all of the background tasks. I have ignored everything that says Google on it, Gmail, or has the words sync in it. (Before it was killing all the apps and background tasks things.) I am on the Stock 2.1 rom and I am not rooted with my HTC EVO.
I am going to see if this works - and if it doesn't you will hear back from me.
Good luck to the rest of you guys out there experiencing the same problems with your Sprint EVO. (I still love the device and hope this is a minor bug...)

Update: Right now everything is working correctly... We will see tomorrow. Good luck guys and gals.
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Sent via the XDA Tapatalk App

i started having gmail sync issues this morning. around the same time i turned off calendar sync to see how much it improved battery life.
although the box is still checked to sync, i've had to manually sync gmail all day.
i guess the next step is to re-enable calendar sync and see if that fixes it.

I've had problems with gmail auto syncing as well. This is what I've found gets things back in order..
clearing data for the gmail apps, I also clear data for the other google apps just to be safe.
Then I go into gmail and set settings>labels>inbox to "sync all"
I also learned that shutting down gtalk also breaks gmail auto sync, not signing out, stopping the app. I had sartup auditor set to prevent gtalk from starting on boot, when I let it start up on boot my gmail sync's just fine.

zhensley said:
Mine started doing the same thing today. Have you rooted/flashed a new Rom? I am rooted and running Fresh .3.
Click to expand...
Click to collapse
You are not alone. I have a friend with a BlackBerry storm from ATT which stopped syncing about the same time. It could be a problem at their end.

Still syncing today!
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Sent via the XDA Tapatalk App

Mine stopped syncing yesterday around 2p mountain time, reset the phone, pulled the battery several times nothing helped. Set up a new gmail acct through the phone, that worked fine, but my original just would not sync. So I pull the battery, and pulled the sd card. Then I put it all back together and it started working. I dont know if it was coincidence or not. But yall might want to try pulling the SD card before going through a reset.

[Q] Primary gmail account syncing problems

I have not made any changes to the settings but all of a sudden my phone is not consistently syncing with my gmail account. It only syncs every once in a while and it does not sync all the unread emails.
I have tried a reboot by taking the battery out.
Can anyone think of anything else I can do? Thanks in advance for the help.

Have you checked your Account Sync settings (Menu > Settings > Accounts & Sync) yet? Any errors? Sometimes you'll see a red splat letting you know an account can't currently sync. Usually, this is just a temporary issue.
I'll wait to speculate anything else until you can post more info about what you're seeing in your Accounts & Sync settings.

No errors. No ideas.

succorso said:
No errors. No ideas.
Click to expand...
Click to collapse
Man, we're going to need some more info. Did it ever work? What does "once in a while" mean? There's no such thing as random...

It's worked for the last 4 weeks perfectly. My phone was getting gmail faster then the gmail app on my laptop.
Yesterday I received 25 gmails but it only synced one of them. Hmm, I wonder if it could be the new gmail "priority" email thing since the one email that did sync was a friend and the others may have been ads. But I don't see a setting for that.

succorso said:
It's worked for the last 4 weeks perfectly. My phone was getting gmail faster then the gmail app on my laptop.
Yesterday I received 25 gmails but it only synced one of them. Hmm, I wonder if it could be the new gmail "priority" email thing since the one email that did sync was a friend and the others may have been ads. But I don't see a setting for that.
Click to expand...
Click to collapse
Yeah, I'd look into that whole Priority Inbox thing. I'm not using that at all because I just don't need it - and I run my own business and still don't need it. It sounds like something "superficial" is at play here. If you weren't syncing you'd truly just not be syncing - or would have errors in the Accounts & Sync area.
As far as I can tell, the whole Priority Inbox thing is managed server-side - i.e. I don't see an option for it within the Android app. Considering no one else is having a similar issue (and those who are using Priority Inbox know what to expect, so they aren't seeing an "issue" on their phone), I would suspect a setting/configuration/option as the problem; and not an actual problem with syncing.
Keep us all posted though! What users expect from software and what software actually does, are two different things...

Thanks for the help. I don't think I did anything to resolve the problem. It just started working again. Maybe it was a gmail thing.
Thanks again.

succorso said:
It's worked for the last 4 weeks perfectly. My phone was getting gmail faster then the gmail app on my laptop.
Yesterday I received 25 gmails but it only synced one of them. Hmm, I wonder if it could be the new gmail "priority" email thing since the one email that did sync was a friend and the others may have been ads. But I don't see a setting for that.
Click to expand...
Click to collapse
I've noticed similar behavior once in a while.. i found that unchecking and rechecking the mail sync checkbox in sync settings will temporarily resolve it.. and it doesn't happen very often.
I've always thought it maybe had to do with me toggling the gsm only/wcdma gsm auto settings as I go to and from my house and/or the combination of manually turning mobile data on and off (all battery management exercises) so I just leave mobile data on now (still have always on data off.. this was going to be my next thing I tried if it kept up) and it seems to happen less often but still once in a blue moon it'll hang..
I also use priority inbox but haven't had any other evidence that led me to believe that this was the culprit.
Sent from my HTC Glacier using XDA App

My wide had a similar problem, wiping the gmail settings and cache in the applications settings fixes hers
Sent from my HTC Glacier using XDA App

Genocaust said:
My wide had a similar problem, wiping the gmail settings and cache in the applications settings fixes hers
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
not sure your *wife* would appreciate your freudian slip there ... ha.
how did you wipe her gmail settings? i know how to clear the cache. did you mean clear the application data and the cache?

Gmail acting weird?

Anyone else notice in the past couple of days.. that the stock gmail app isn't marking read emails as read? So, for example.. when I get a new email and check it on my phone, the gosh darn email that I just opened and read remains unread. Then when another email comes, my phone shows that I have two unread emails. Then, the only way to mark them as read is to actually read them on my computer.
Anyone else?

This happened to my wife before. Go into Settings -> Applications -> Gmail and wipe the data and cache for it. You will have to re-signin then everything should re-sync and start working again.

Kline said:
This happened to my wife before. Go into Settings -> Applications -> Gmail and wipe the data and cache for it. You will have to re-signin then everything should re-sync and start working again.
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Click to collapse
Im having the same issue as the OP
im running ice glacier 1.1.6 and for the life of me can not get gmail to update the emails on the account...ive tried wiping the data/cache ive tried to update the gmail app and as it stands right now nothing is working...its very frustrating
1.Send email from acct A to acct B
2.Check acct B on phone and read the message and then log out
3.Check acct B on the computer and message that was read on the phone is still "new" on the computer
the above goes for deleting and archiving mails as well
are there any other solutions to this issue...ive been searching the net for an hour and everyone just says delete cache and thats just not working for me

You could always try to wipe cache and dalvik-cache from recovery. Failing that, if you are truly determined to clear things, do a full system wipe (after making a settings backup via Titanium, so you can restore the non-broken parts easily).

Kline said:
You could always try to wipe cache and dalvik-cache from recovery. Failing that, if you are truly determined to clear things, do a full system wipe (after making a settings backup via Titanium, so you can restore the non-broken parts easily).
Click to expand...
Click to collapse
yeah ive tried all that as well..been going from rom to rom today
i guess its an issue with how email was installed with ice glacier or something...cause ice glacier is the only one with these issues
i guess ill go find a new rom...im just so damn picky

Freek91 said:
yeah ive tried all that as well..been going from rom to rom today
i guess its an issue with how email was installed with ice glacier or something...cause ice glacier is the only one with these issues
i guess ill go find a new rom...im just so damn picky
Click to expand...
Click to collapse
Well I also run IG and it works 100% for me. Everyone's silicon is different, though. Are the gapps provided for Cyanogen/Gingerbread compatible with Froyo builds? You might try ripping the mail from that and doing a hard uninstall/reinstall of mail only either by hand or via Titanium.

Kline said:
Well I also run IG and it works 100% for me. Everyone's silicon is different, though. Are the gapps provided for Cyanogen/Gingerbread compatible with Froyo builds? You might try ripping the mail from that and doing a hard uninstall/reinstall of mail only either by hand or via Titanium.
Click to expand...
Click to collapse
not sure if the ones from cm7 are compatible...the interesting part is...the problem only seems to happen with personal emails not commercial emails from companies or notifications that are sent by mail
either way...i switched back to cm7 for the time being as i was having a couple other minor issues with IG...may go back at a later time...just cant find a rom that i really dig
i appreciate you trying to help me out...ill send ya a thanks

Kline said:
Well I also run IG and it works 100% for me. Everyone's silicon is different, though. Are the gapps provided for Cyanogen/Gingerbread compatible with Froyo builds? You might try ripping the mail from that and doing a hard uninstall/reinstall of mail only either by hand or via Titanium.
Click to expand...
Click to collapse
ok i may be beating a dead horse here...but i have a question for ya Kline...just cuz its picking at my brain lol
if u receive an email and you check it on your phone and either delete it or just have it marked as read and you immediately check the same account on your computer...the email is deleted or marked read?
im asking cause i think its based on the sync time between the phones gmails acct and the computers gmail acct

Freek91 said:
ok i may be beating a dead horse here...but i have a question for ya Kline...just cuz its picking at my brain lol
if u receive an email and you check it on your phone and either delete it or just have it marked as read and you immediately check the same account on your computer...the email is deleted or marked read?
im asking cause i think its based on the sync time between the phones gmails acct and the computers gmail acct
Click to expand...
Click to collapse
My phone and PC seem to lag about 30-60s between each other, but both still stay in sync (lucky me, haha). Maybe it helps I am on WiFi whenever I am at home? Probably a quicker connection to sync via than the cell network.

Gmail app isn't showing 's correctly in from field.

Hey guys, I have a bit of an issue here. I've had issues recently with Gmail syncing so I went in and cleared out the application data to get to sync again, which worked. But now any e-mail, where the from field has 's in it, like Papa John's. It instead is showing Papa John's. I've tried clearing cache and dalvik cache on my device and clearing the application data from gmail again but it still shows up. Of course the from field shows up fine on gmail.com. I'm on the Gingerbread stock ROM from x99. Trying to see if anyone has any options before I do a factory reset, thanks .

Obmute said:
Hey guys, I have a bit of an issue here. I've had issues recently with Gmail syncing so I went in and cleared out the application data to get to sync again, which worked. But now any e-mail, where the from field has 's in it, like Papa John's. It instead is showing Papa John's. I've tried clearing cache and dalvik cache on my device and clearing the application data from gmail again but it still shows up. Of course the from field shows up fine on gmail.com. I'm on the Gingerbread stock ROM from x99. Trying to see if anyone has any options before I do a factory reset, thanks .
Click to expand...
Click to collapse
Have you updated to the newest GMail app? There is a 2.3.5.2 GMail app. I'm not sure if this would work on the stock Gingerbread ROM though.

Yup already on the latest version of gmail.

Obmute said:
Yup already on the latest version of gmail.
Click to expand...
Click to collapse
Go to manage applications -> gmail -> force stop -> clear cache and reopen gmail.
Also try changing the sync time from 4 days to 3 days and run a sync from acounts -> sync -> google -> menu -> "sync now".
If that doesn't work, force stop again, clear cache and clear data and try.
If that doesn't work try running fix permissions from ROM Manager. If that doesn't work try uninstalling and reinstalling GMail.
If that doesn't work try installing the old 2.3.5 version.
I've had it where I was on a call and hit send on an email and gmail would get stuck on "sending.." for that message and couldn't do anything with it. First 2 steps was the only real way to get around it. I wasn't even able to open the message in my outbox and save it as a draft.
Let me know if that helps.

Well I tried all of your suggestions man and still the same thing is happening. I even went as far as to do a factory reset and setup my gmail account and the same thing happened. At this point I'm thinking it must not have anything to do with my phone huh?

Obmute said:
Well I tried all of your suggestions man and still the same thing is happening. I even went as far as to do a factory reset and setup my gmail account and the same thing happened. At this point I'm thinking it must not have anything to do with my phone huh?
Click to expand...
Click to collapse
Probably. Could you please describe the problem more? Is the phone not adding 's after certain words? screen shot? something?

Well the only place that the 's isn't showing up correctly is in the From field. Everywhere else in the e-mail it'll show up fine. And the only e-mails I get so far with 's in the from field is Papa John's or Wendy's. So instead they'll show up as Papa John's or Wendy's. And when you click on the e-mail, where the from shows up in green it'll look the same.

Obmute said:
Well the only place that the 's isn't showing up correctly is in the From field. Everywhere else in the e-mail it'll show up fine. And the only e-mails I get so far with 's in the from field is Papa John's or Wendy's. So instead they'll show up as Papa John's or Wendy's. And when you click on the e-mail, where the from shows up in green it'll look the same.
Click to expand...
Click to collapse
Please re-read your post and post a screenshot from your phone AND your computer.
If running CM7 just hold the power button to take a screenshot and upload it to imgur.com because I have no idea what you are saying right now.

Hey VICODAN, actually don't worry about it man. I found a thread on the google mobile help forums and it seems google is looking into the issue.
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=352049e725847492&hl=en
There's a link that explains what it looks like, but like I said don't worry about it, thanks for your assistance .

Obmute said:
Hey VICODAN, actually don't worry about it man. I found a thread on the google mobile help forums and it seems google is looking into the issue.
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=352049e725847492&hl=en
There's a link that explains what it looks like, but like I said don't worry about it, thanks for your assistance .
Click to expand...
Click to collapse
Having an apostrophe in an email address is just bad news.
LOL

Lol, yea it's not exactly a make or break situation for me but I hadn't seen anywhere else about it until I saw that