Database Users

Attachments not downloading

I am having an intermittent problem with email attachments not downlaoding and it is totally confusing me. I have my settings so that all emails and all attachments of any size can download and some of the time this is fine but other times (like this morning) the emails will download but the attachments wont download when I prompt for them to come too. It is the same problem whether using wifi or gprs/3g as my settings are identical anyway.
Has anyone got any ideas. I am fairly certain that the attachments that wont open are ones that are large. It seems that the device is forcing emails to be attachments that weren't attachments in the first place. For example when I opened an email this morning it was blank with an attachment but when I checked my laptop and went for the same email it was a text email with an excel file attached. I didn't know what was contained in the email at all though because Ihad only been faced with an attachment that wouldn't download and it was work so luckily I was still at home.
Has anyone any ideas. I am computer and MDA literate but when it comes to registry tweaks and cooking ROMS forget it - not my thing

help
Has no one any ideas on this one - it must be something simple surely.

I have the same problem with me HTC, on both wifi-gprs each time I click on the attachment to email. It reads "Attachment will download next time you connect" I can't work that out

I dont know...but maybe it could be related to memory...
If you are having this problem with "large" files or emails maybe they do not download becase there is not enought free memory for the file in your device...
Have you set the PPC to save attachments to sotrage card or they store in main memory??
has this happened when you have a lot of mails in your inbox or with very few??
I'm just guessing here but it could be a chance...
Regards;

Handling email attachments on the touch hd

I just got my hd yesterday. I love it!
Anyway, regarding email attachments....
How can I set it up, so that I can read an email but not download its attachment?
Right now, I can only read the subject line. Then I can choose to download all headers PLUS attachments if I actually want to read the email. But I can't figure out how to simply read the whole email without using up my data transfer costs to download an attached file that I know I won't need on my mobile.
Is that possible? I haven't found how to do it yet.

Wow, that's a hard one, because the automatic procedures for some of the major email carriers (hotmail, yahoo, gmail, etc...) differ from the standard ones, which there are 3 of (Internet email, exchange server, custom domain). What email are you using?
I use a gmail account and a couple of Internet email accounts, and their setups are slightly different.
Try this: from the Messaging ap, click the right soft menu button called [Menu], then Tools > Options..., then tap your email account name. Next click the Download Size Settings link, and select [Entire Message] from the Message Download Limit: dropdown box. I noticed in my gmail account, there is an additional dropdown that lets you select how to download attachments.
Did you know you can save attachments on your MicroSD card? After you tap Menu > Tools > Options..., tap the [Storage] tab and check the "When available, use this storage card to store attachments" checkbox. I always do this very first thing after a hard reset or first turn-on before any new messages come in, but I believe if you check that with messages already on the phone, it will automatically move the attachments. To test, use file explorer and navigate to the "\Windows\Messaging\Attachments" folder, and it should be empty. The new folder on your MicroSD card where the new attachments are is "\Storage Card\Inbox.mst(and a bunch of numbers)\Mail Attachments"
That said, did you know you can store ALL of your messages on your MicroSD card, headers and all, not just your attachments? If you'd like to do this, you'll first need to turn off automatic email checking in all your email accounts. Then, using file explorer, navigate to "\Storage Card" and rename the "Inbox.mst(and a bunch of numbers)" folder to "Messaging", just like it is in the "\Windows" folder. Next, using a registry editor (I use Resco Explorer, but you can download PHM Registry Editor for free), edit the following key: HKLM\System\Inbox\Settings:AttachPath and change the value to '\Storage Card\Messaging\Mail Attachments\'. Next, create a new String Value entry and name it 'PropertyPath' and give it a value of '\Storage Card\Messaging\'. Exit the registry editor and bring up file explorer again and copy all of the files in '\Windows\Messaging' to '\Storage Card\Messaging'. Do the same for the attachments in the Attachments folder if they didn't move automatically. Soft reset your HD and you now have ALL your email on your storage card, freeing up valuable system memory.
Hope this helps someone...
--Jesse

Wow Jesse, great tips!! Thank you!! I'll be checking them out and I'll post how it all goes.

Well, I tried your suggestion for to somehow download the email message without downloading attachments - but it unfortunately did not change anything.
I have two email accounts set up. One is a hotmail address and the other one is with Arcor (my ISP in Germany). It's a regular POP3 account.
I did change the settings to store attachments on my storage card. Thanks for the tip. And YES - it will move the attachments from messages you already have. It automatically created a folder in my card and called it inbox.mst(and a bunch of numbers). In it, I now have a bunch of .att files. Some are a couple of KB big and a couple are about 2MB large (which I assume are the attached files). I thought the attachments would be saved as they are (for example .pdf or .doc) but everything is .att.
I haven't tried your last suggestions to edit the registry and have everything saved onto the card. If I do that, I'll post back how it turns out.
If any other ideas come to mind in terms of my initial issue with wanting to avoid downloading attachments, but still downloading the text content of an email - please let me know.

Email Attachment Problems on Two New Evos

My wife and I have two new Evos, and we are both experiencing problems opening attachments in the HTC Mail app, but only on POP accounts. One IMAP account seems fine. Here are the symptoms:
1. With the attachment cache set to external (the default), the attachment (pdf, spreadsheet, Word doc) is always listed as 0 KB. Attempts to download again give the same result.
2. With the attachment cache set to internal, the attachment will download with a good number of KB, but the reading application (pdf reader, the office app) says that the document can't be opened. If I save the document to the storage card and I then try to open it on my PC (with Acrobat, Excel or Word), the document is indeed corrupted.
3. The one exceptional attachment type is *.jpg, which seems to behave well, although I see variable image quality in different mail accounts.
4. It is worth repeating that all of these problems are with POP accounts. My one IMAP account seems fine,
I am using the HTC Mail app version 2.00.0037.195459.
I am finding almost no references to these problems through Google, so perhaps this is a result of a very recent Mail version.
Is anyone else noticing this? Any ideas for a fix?

Fascinate stock email app & attachments

I have found that using the stock email app doesn't allow you to "open" or attach PDF files to emails.
I have three email accounts connected to the stock email app, Exchange, Gmail and Hotmail.
1) If I send an Excel or Word document to any of these accounts I get the option to "save" or "open" the attachment. However, if I send a PDF document to any of these accounts the only option is to the "save" the file. Then I have to go find it using a file manager before I can open it. I have tried Adobe PDF viewer & Thinkfree that comes on the device and neither will allow me to open PDFs in the email app.
2) The stock email application will not allow me to attach any files other than pictures. When I click attach it brings up the file manager (it appears to be the stock "my files" application) which allows me to view the SD card and won't show any other file types other than picture types. I have multiple PDFs on the SD card in various folders and NONE of them show up as being able to be attached to the email.
The weird part is that if I use the "Gmail" email application (the one that only allows gmail accounts) I can open PDFs straight from the Gmail application without saving first. I can also attach any file type using this application.
Does the stock email application suck this bad? My two co-workers with Dincs have no problem doing either of the above things.

I tried Touchdown, Maildroid & K9. They all attach all file types & open files directly from the email.
Does anyone elses mail app exhibit the same behavior as mine? Or did mine get messed up somehow.

The issue actually appears to be related to what program the email app will allow you to use to find attachments.
The stock mail program appears to use My Files, but it only allows you to see picture files. The Gmail program will only use "Gallery" to find attach files if you don't have a file explorer installed.
I have Astro installed and if you use the Gmail program and try to attach something it will ask you if you want to use Astro or the Gallery. I then went and uninstalled Astro and went back to attach a file through the Gmail App and it only allowed me to use the Gallery app to look for attachments.
So the problem actually DOES exist in the Gmail app, but the Gmail app will let you use other file explorers to look for attachments.
I just cant see how that got past whatever process they use in developing their app.... How can you design a mail app that doesn't allow you to attach anything but picture files.... I mean thats just ridiculous.
I would not recommend the Fascinate to be honest just because of this issue. Sure it can be worked around using other email apps and downloading file explorers. Its not that big of a deal if you only use Gmail, but if you heavily use exchange and have to rely on the mail app or a 3rd party mail app it sucks.

I ran into this just last night actually when I tried to open a pdf from an email.

So I emailed samsung to ask if this was intentional or not. They didn't give me a real good answer but here is what they said.
"Thank you for your inquiry. With the SCH-I500 mobile phone, you can only attach picture file types. If you would like to attach other files such as PDF files, you need to download an application through the android market for PDF application."
To me, that sounds like this was intentional and the stock mail app will never have the ability to attach anything other than pictures.

astraelraen said:
So I emailed samsung to ask if this was intentional or not. They didn't give me a real good answer but here is what they said.
"Thank you for your inquiry. With the SCH-I500 mobile phone, you can only attach picture file types. If you would like to attach other files such as PDF files, you need to download an application through the android market for PDF application."
To me, that sounds like this was intentional and the stock mail app will never have the ability to attach anything other than pictures.
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Out of curiosity, with all the great email apps that you mentioned having tried, why not just use one that does what you need it to do? That's one of the great things about Android: the stock apps are just there to get you started!

Maybe this is a bug due to the DB issues, but whenever I click "Read first unread" for this thread, it takes me here: http://forum.xda-developers.com/showthread.php?p=8315757#post8315757

[APP] Extract Outlook winmail.dat / TNEF attachments

Dear all,
I guess many of us have already stumbled over "winmail.dat" or "attxxxx.dat" attachments in our Android email clients.
These attachment names usually occour, when somebody who is using a Microsoft Outlook EMail client sends you an certain RTF (rich text format) email with attachments. MS Outlook then packs these attachments into a TNEF (Transport-Neutral Encapsulation Format) envelope. Other MS Outlook Clients can deal with this format, but, however, most of the other email clients cannot! They will receive instead an attachment with the above mentioned naming and can basically do nothing with it.
While this is a well known (and annoying) circumstance there are already plug-ins for many open email clients such as Mozilla Thunderbird. For Android however there seemed to be nothing (and I have been doing quite some research on it).
So I finally decided to write my own app to deal with TNEF attachments. Luckily there was already an existing Java package which could do the extraction job so that I "only" had to create the Android app around it and do some debugging on the original code. My kudos here go to Amichai Rothman for his Java TNEF package (http://www.freeutils.net/source/jtnef/)!!
I originally created this application for my own purposes but then I thought it is worth while sharing it with the community. It is already bi-lingual (english and localized to german) and should get its job done.
The app itself registers as a handler for *.dat or *.DAT files and for email attachments. When you e.g. try to open a "winmail.dat" attachment from within your Android email client or a "winmail.dat" file with your file browser the app should be launched or you see a chooser box where you can select this app. When you do so you will see an alert box. When you press "Ok" the app will try to extract the contents of "winmail.dat" to a local folder. The default for this folder is "/sdcard/winmail". After it has successfully completed the extraction the app leaves a notification. When you open the the notification it will show you the contents of the target folder in another alert box. You can then use any file manager to browser to the target directory to access the real attachments out of the "winmail.dat" envelope.
If you launch the app directly it will present you a setup screen with some explanation on it and the possibility to specify your own target directory to where the extracted files should go.
The only system privilege that the app acquires upon installation is to be able to write to the external storage (sdcard). So it does not really have the chance to do severe harm to your device
If you have any questions please feel free to ask. Likewise I'd be interested in any feedback.
New release:
Winmail 2.1 (Donation Version)
In addition to the free version this version adds the following features:
Appointments / Calendar Items extracted into standard *.ics files (VCALENDAR industry standard) which can be imported into the device calendar
Enable / disable file browser in preferences
Launch file browser from within preferences
Browse extraction directory and subdirectories
Tap on files tries to open them according to mime type
Long tap on files opens context menu (open with, rename, send, delete)
Download:
Google Play Link Free Version
Google Play Link Donate Version
Older releases:
Winmail 1.0
some code cleanup
stability improvements
tapping on the explanation screen will launch this thread in web browser
Winmail_0.9.2
Changelog:
added the capability to extract vcards
added the capability to process/extract "multipart/*" type mime files
added user preference whether the app should create an own subdirectory for each file/mail
Winmail_0.9.1
Changelog:
added the capability to extract the message body text in either *.txt, *.html or *.rtf format depending on the original type. The message is written to the extraction directory and its file name contains the actual date and time to be able to distinguish the message files
some minor UI tweaks
Enjoy!
cooltide

reserved for future purposes

There's something I forgot. Here's a winmail.dat file for testing purposes

Superb app
Superb app to view mail attachments which weren't readable on Android otherwise. Any chance to also view or even accept appointments sent from Outlook?
Rgds

Thank you very much! I am currently looking into this calendar issue. This trickier than the other stuff. Will keep you posted.
Brgds

..

It was reported that the app was not shown as a handler for winmail.dat files by some file explorers and mail clients.
While I am investigating this the workaround is to use the OI File Manager which always worked for me.

cooltide said:
It was reported that the app was not shown as a handler for winmail.dat files by some file explorers and mail clients.
While I am investigating this the workaround is to use the OI File Manager which always worked for me.
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Sent from my Galaxy J3 (2017) using XDA Labs

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