Database Users

SMS Message Timings

Hey all,
Within the HD2 when you send and receive messages from people with different timezones ordinarily I might expect that it would use the old users time and show me that the reply was say +3 hours, whereas actually it was a few minutes ago.
However it appears that when it orders the messages it takes your local time always, so you can get the situation:
Me: 4.40pm
Reply: 4.45pm (7.45pm users time)
Me: 4.50pm
Reply: 4.55pm (7.55pm users time)
So the message thread becomes:
Me
Me
Reply
Reply
So it becomes completely out of sync and is actually really useless, is there a fix or something I am missing in regards to this?
Thanks!

I have the problem of mine being time stamped 3 minutes earlier than when I got them so when it should be:
Me
Reply
Me
Reply
it becomes
Reply
Me
Reply
Me
Seems like they've really screwed up the whole conversational messaging thing
I've not been able to fix mine yet

Yes this is a really annoying issue and keeps happening, is there anyway or any fix that is forthcoming for this?
It will mean that threaded messaging just wont work properly with this phone.

SMS Timing
What cell company do you all have? I've noticed other post about this, and I have had the same issue. The common carrier is T-Mobile. My Girlfriend is having the same issue, and she is on T-Mobile with a Touch HD. I am running a Touch HD2, so it's not the phone. I recently flashed the new official ROM 1.403.405.1 (70124). Since then my problem has gone away and not using the SMStimefix.cab file that is out there available (it didn't work).
Hope this helps

[email protected] said:
What cell company do you all have? I've noticed other post about this, and I have had the same issue. The common carrier is T-Mobile. My Girlfriend is having the same issue, and she is on T-Mobile with a Touch HD. I am running a Touch HD2, so it's not the phone. I recently flashed the new official ROM 1.403.405.1 (70124). Since then my problem has gone away and not using the SMStimefix.cab file that is out there available (it didn't work).
Hope this helps
Click to expand...
Click to collapse
Hey,
Yes I am on T-Mobile, its not something I have experienced in the past with a carrier (O2, Orange). So I guess T-Mobile do / dont do something that other carriers do which cause this.
I'll try to look into the SMStimefix to see if it does work or such like. So do other people on O2, Vodafone not have this issue?

i had this problem.... tooo
it really terrbile as i wont able to know which is my sms with his reply

Can't we start a petition for this sms problem??

Hi all,
I was wondering if I can't start a partition for the sms problem for leo. This is still a phone people and the two major functions of a phone are to be able to call and send text messages. Meanwhile all HTC seems to do is fix some little calendar and sd-card bugs but where is the WORKING fix for the sms messaging problem? I think if we start a petition and show HTC how much people are struggling with this problem, they will need to hurry up and fix this problem once and for all. Only problem is that I don't know how to start this off and I could use a little help. Thnx in advance.
Grtz
P.S. Still loving my snappy Leo, but it's very frustrating when you can't send messages when you're used to do this a lot..

totally agree. they should stop all other fixing not fixing anythng nd work on this issue.

I don't believe in petitions; needs someone to organise, etc.
Better idea, if you feel so strongly about it, is to write to HTC's technical department and copy their publicity and marketing people in.
WB

i dont know which problem you talk about.
but there is already a hotfix for sms-problem from htc.
http://www.htc.com/de/SupportDownload.aspx?p_id=297&cat=0&dl_id=812
i hope this will help you. otherwise, which problem do you mean?

Fonzy85 said:
i dont know which problem you talk about.
but there is already a hotfix for sms-problem from htc.
http://www.htc.com/de/SupportDownload.aspx?p_id=297&cat=0&dl_id=812
i hope this will help you. otherwise, which problem do you mean?
Click to expand...
Click to collapse
He knows that, but that hotfix dosent work. This is why he put WORKING hotfix in his message. HTC need to sort this out. coz i'm seriously thinking of selling this phone and getting another iPhone now.

Protip: The hotfix works. If it doesn't, you're doing it wrong.

DexyG said:
Protip: The hotfix works. If it doesn't, you're doing it wrong.
Click to expand...
Click to collapse
doesnt work

Gotta agree hot fix did nothing for me. Seriously annoying trying to send messages. Its rather embarrassing when i show off the phone!
The only thing that gets me by is the little work around someone suggested. When loading a contact Open and Close the menu(bottom right) then you can type. Its annoying but much faster than waiting for nearly a minute to start typing.

they should remove and return me back the old classic outlook sms!!!!

bzdemes said:
Its rather embarrassing when i show off the phone!
Click to expand...
Click to collapse
Exactly, when people use the phone to try it out and it gets stuck on one of the most basic functions, they just think "why would someone use a phone that doesn't text?". It won't do much for the "i want one" mentality that HTC want people to have when they see their friends using their phones.

DexyG said:
Protip: The hotfix works. If it doesn't, you're doing it wrong.
Click to expand...
Click to collapse
What makes you think so? There are loads of people who've installed the fix and experienced the bug since. And more are cropping up every day. Just because some people haven't had the bug come back after installing the fix doesn't mean it wont. Some users had the phone for weeks before the bug cropped up initially. Moreover, HTC themselves are not advertising the hotfix as relating in anyway to the stuck outbox problem. The accompanying description on their site is a load of marketing speak nonsense.

My 2p worth.
Firstly I have a love hate relationship with HTC Messaging. I've always used PocketCM anyway instead of the standard MS c#@* and it has worked lovely until the recent ROMS came along. Now it simply won't run alongside. Just crashes out. I don't know why and the developer can't assist as he does not have a machine to test it with and can't recreate the issue etc, etc...
Last week T-Mobile made me an offer that could not be refused and so I upgraded to the HD2. It has been with some trepidation that I have used it the past week or so as I send and receive a lot of texts on a daily basis but I have to say I have not had the problems you guys are having. They go straight away and there is none of the lag that has been reported. I'm beginning to think I must be very lucky! On the other hand I would agree that to me the two basics of these phones that must work faultlessly are the calls themselves and SMS. The fact that there is issues is pretty dreadful...
My next hope is the arrival of hacking SPL so I can flash a decent ROM onto the device and hopefully one without this program built in!!

The SMS outbox build-up (and therefore non-sending) bug is intermittent. I had it after around 4 days on my original handset. I installed the hotfix immediately upon unboxing the replacement and encountered the problem within 24 hours. There is also another, more nasty and even more intermittent SMS bug - mentioned by only a couple of people on this forum - and that is texts going to someone other than the intended recipient. I have had it happen twice to me and that is enough to give me ZERO confidence in sending texts on this device. I don't discuss anything that I would be embarrassed about if it were to get into the wrong hands. This is a bit of a disaster for a seasoned texter like myself, I used to text more than I made calls.
HTC need to address this, they obviously can't locate the 'bug' or don't fully understand the problem. Intermittent faults are notoriously difficult to fix as they never occur when the 'tester' is checking for them. Therefore if a fault cannot be replicated, how can it ever be fixed? My 2 cents is that the whole messaging app should be rewritten from scratch and the plans for the old system should not be looked at - it should all be fresh. If they can't find the bug, write some new code.

sunking101 said:
The SMS outbox build-up (and therefore non-sending) bug is intermittent. I had it after around 4 days on my original handset. I installed the hotfix immediately upon unboxing the replacement and encountered the problem within 24 hours. There is also another, more nasty and even more intermittent SMS bug - mentioned by only a couple of people on this forum - and that is texts going to someone other than the intended recipient. I have had it happen twice to me and that is enough to give me ZERO confidence in sending texts on this device. I don't discuss anything that I would be embarrassed about if it were to get into the wrong hands. This is a bit of a disaster for a seasoned texter like myself, I used to text more than I made calls.
Click to expand...
Click to collapse
Now that would be a major pain in the a#*&! As I've said I believe I must have struck lucky and have none of those issues but if I did.... God doesn't bear thinking about!
sunking101 said:
HTC need to address this, they obviously can't locate the 'bug' or don't fully understand the problem. Intermittent faults are notoriously difficult to fix as they never occur when the 'tester' is checking for them. Therefore if a fault cannot be replicated, how can it ever be fixed? My 2 cents is that the whole messaging app should be rewritten from scratch and the plans for the old system should not be looked at - it should all be fresh. If they can't find the bug, write some new code.
Click to expand...
Click to collapse
+1 to that idea but I wouldn't hold your breathe!!

One again, I repeat: I haven't seen anyone in America have this issue. I use ATT and have no issues with texts. None. I've had my HD2 for almost a whole month, as well.
*knocks on wood*

Lucky indeed
TonyJ999 said:
My 2p worth.
Firstly I have a love hate relationship with HTC Messaging. I've always used PocketCM anyway instead of the standard MS c#@* and it has worked lovely until the recent ROMS came along. Now it simply won't run alongside. Just crashes out. I don't know why and the developer can't assist as he does not have a machine to test it with and can't recreate the issue etc, etc...
Last week T-Mobile made me an offer that could not be refused and so I upgraded to the HD2. It has been with some trepidation that I have used it the past week or so as I send and receive a lot of texts on a daily basis but I have to say I have not had the problems you guys are having. They go straight away and there is none of the lag that has been reported. I'm beginning to think I must be very lucky!
Click to expand...
Click to collapse
That's the problem. Although I've read and followed these threads about this problem as they came across the forum, I had'nt had any problems myself and considered myself lucky too! But after regaining confidence in messaging with my leo, and I started to send texts again it turned out this problem occurs quite random. Sometimes I send a text and it gets delivered right away, but another time I'll send a text and a few others to other recipients, and they all get delivered 2 days later!! That's where it gets tricky for HTC I think. Then again, if they are able to create these beautiful devices, they're certainly able to rewrite a flawless messaging-app from scratch.. Only hope that this will be fixed soon Or HardSPL will be released soon.

DexyG said:
Protip: The hotfix works. If it doesn't, you're doing it wrong.
Click to expand...
Click to collapse
If you're saying that, YOU know nothing.

I too suffer this problem.
Today I got really pi**ed with it and uninstalled the Hotfix, leaving just the ROM Update, so far so good - probably just today though!
This is a really buggy phone throughout though, probably the worst I've had, but somehow this appeals to me deep down

I've had the phone since November, seen the sms problem only twice. Kinda got the impression that it only occurs if the phone has been on a good while, i.e a number of charges with no soft-resets. That could easily be coincidence.
Both times also after spotting the messages in the outbox and doing a soft reset the queued messages sent.

Still not working for me too

These are my issues: I need to decide today when I return of keep the HD2 :(

Hello XDA Team,
Firstly, I want to say a huge thanks to the contributors of this forum as I've silently benefitted from your work over the past year on my previous phone, i900 Omina. Unsurprisingly I'm one of the many people who was tempted by the HD2 as it's effectively everything I always wished the Omnia would be - in principle.
So, I received my HD2 last Tuesday (direct from T-Mobile) and my number was ported from Vodafone on Thursday. After using the phone for a weekend I arranged an exchange as I believed my handset was faulty due to the crackling and resonating sounds from the earpeice. When I searched online I didn't find anyone with a similar complaint so I assumed mine was faulty. The replacement arrived on Tuesday and it's exactly the same, only this time the bottom row of buttons isn't a good a fit as on the first. Small issue that one and not really a deal breaker. A bit more searching and this time round I found the lists of post from people with the same sound quality complaints.
The issues I have with this phone are:
1) The crackling speaker - resonating to people's voices.
2) The SMS functionality, slow loading of messages and formatting bugs with the date stamp for one message overlapping the previous message in a thread, changing text size doesn't apply to every text in a thread.
3) The Contacts app freezes everytime I make a change to a contact, rendering the phone useless for about 30 seconds after each change. This includes when I add someone to the favourites list in Sense.
4)Random slow downs of Sense when hardly anything is running in the background (just Comm Manager)
5) The camera, even with the hotfix still has reddish/pinkish colouring to the middle of the picture
6) videos I recorded with the HD2 won't play on the HD2!!! Eh? What's going on there?????
Now I can accept software issues as I know these will be fixed eventually. My Omnia was a much better phone after a year of owning it than when it was first delivered almost solely down to ROM updates. However I am genuinely concerned that the speaker crackling is a hardware fault and not software, hence never going to improve.
Which brings me to my dilemma. I bought this phone from T-Mobile, which means I have a 7 working day period to return the phone and cancel my contract with no penalty. Today is the last day of that period, so I need to decide today whether to return the phone or to percevere.
I'll add a bit of balance to the dilemma by listing the things I love about the phone, which ultimately are the reasons which I would want to keep it if the issues could be fixed:
1) The screen the screen the screen!!!!!
2) Facebook integration with contacts
3) Great web browsing
4) Good music player & 3.5mm headphone jack
5) 3G, HSDPA and WiFi
6) WinMo so easy to sync with work Outlook and keep my Omnia contacts and SMS history.
7) Slim design, easy to pocket.
There you go, I have until the end of today to make my decision. I honestly don't know what I would replace the HD2 with IF I do decide to return it for good but 18 months if a long time to be using a phone which is supposed to be state of the art but stuggles with some of the fundamental jobs of a mobile phone.
Thanks for your time
DC.

Send it back.
I've had one now for over a month and it's great.
I don't have any of the problems you have.
I did have a slight pink tinge when I focussed at close range on a white sheet. But with the recent hotfix that is much improved. Anyway, I don't often photo white sheets !
I also don't video at all so tried your problem and I can confirm it's super simple to video and then playback (it's offered as an option after the recording is stopped).
I would send it back and ask for a new one and insist on an updated ROM.

Cheesy Dave said:
I've had one now for over a month and it's great.
I don't have any of the problems you have.
Click to expand...
Click to collapse
Same here. Sounds like you've just been unlucky and got a bad one, like some others have reported on xda.
Cheesy Dave said:
I would send it back and ask for a new one and insist on an updated ROM.
Click to expand...
Click to collapse
I agree with sending it back as faulty. Say you want another two weeks (or however long it is) with the new one as this one has been so faulty you need to re-evaulate when you get the new one whether you want it or not.
As for insisting on an updated ROM, don't even think about saying that to your phone provider. None of them have updated ROMs yet, and probably won't for a long time. They're likely to wait until the majority of bugs are ironed out before going through the lengthy process of "updating" a ROM for their customers. Seriously - just ignore that advice. (No offense meant, Cheesy Dave)

DavidC1980 said:
Hello XDA Team,
Thanks for your time
DC.
Click to expand...
Click to collapse
Hi
Instead of writing here your complaints you should have read some of the threads explaining your problems. I advice you to backup your data then hard reset your device and reinstall your programs one by one and eliminate the program which is eating your HD2's memory. At least half of your problem will be gone after hard reset.
i am using HD2 for a month now and resolved 90% problems came with it.
Good Luck

johncmolyneux said:
Seriously - just ignore that advice. (No offense meant, Cheesy Dave)
Click to expand...
Click to collapse
None taken !
Probably if you spoke to the local phone rep and said "ROM" they would be most confused !

Cheesy Dave said:
None taken !
Probably if you spoke to the local phone rep and said "ROM" they would be most confused !
Click to expand...
Click to collapse
I'm sure they'd advise you on a massive 32MB ROM SD card that you could put in and store all your music and video on.

sabes143 said:
Hi
Instead of writing here your complaints you should have read some of the threads explaining your problems. I advice you to backup your data then hard reset your device and reinstall your programs one by one and eliminate the program which is eating your HD2's memory. At least half of your problem will be gone after hard reset.
i am using HD2 for a month now and resolved 90% problems came with it.
Good Luck
Click to expand...
Click to collapse
Oh I've been reading the threads here non stop and have hard reset the phone three times since receiving it. The only programs I've installed are BSB tweaks and the YouTube app which T-Mobile has removed. Otherwise it's untouched.
My main issue is the crackling speaker, which if you read my post you'd see that I'm happy to wait to sort all the software issues out over time, but hardware issues are different.
My problem is that T-mobile will not do another exchange. They will only give me one chance to exchange then it's either cancel or keep. As I'm on my 2nd handset already, it means I have to make that decision today.
I know some of you hate to see posts from people who are considering ditching their HD2, but that's the reality. We exist. I'm an existing WinMo user too, not even one of the iphone brigade.

I can imagine the issues you're having are annoying and I must admit I've also experienced some of them.
1) Crackling: not a problem for me. I use a bluetooth headset (plus I'm a a bit deaf anyway) so I don't notice any crackling. Have you tried a headset? Any headset? Does it still occur or is the problem only from the external speaker and earpiece? I know others have complained about the volume but thought it was fixed in a newer ROM
2) Messages loading: yes, a real pain. Have you tried the workaround which is to click "Send" as soon as the messages start loading, then click "No" when prompted to send an empty message?
3) Contacts: I haven't had this problem, but then I haven't added users to any groups as they were already set up on my X1.
4) Random Slowdowns: yes, I must admit, this happens to me from time to time. Although you might think that nothing is running there are some processes that aren't visible by default that may be consuming the CPU's time.
I've been using Leo ROMs for quite a while now and if you think it's bad on the HD2 you should've tried it on the X1 to really appreciate the speed and stability of the Leo. OK, perhaps not an acceptable answer for you but some things you just have to put up with and blame not on the phone but the underlying OS (yes, Windows!!)
5) Camera: I've noticed the pink tint too even after installing the hotfix. Annoying, to say the least!
6) Camcorder playback: Works for me!!

The camcorder issue must be 1.43 T-Mob rom related. This new handset has the same problem as the 1st one. It will record video, but won't playback.
I also have annoying freezing when I try to do the simplest of tasks, like emptying the deleted messages folder in the SMS app, to the point where the back cover comes off and the reset button has to be pressed.
BUT, when it works properly I love this phone. I guess if I keep it I'll be flashing new ROMs like there's no tomorrow. Obviously I haven't done that yet as I can't risk breaking the warranty on a phone which I may return.

Get it on O2 and apply the hotfixes... seems to be the better rom

Sod it, I'm keeping the phone. There's nothing else on the market that interests me, and no reason to think that the hardware on the upcoming Nexus will be any better if it's also an HTC handset.
I've got an SD card primed with Goldcard and 1.61.....I'm not gonna take the plunge just yet, but I've read some of the positive feedback on the newer ROMs. Once I've given up on T-Mobile releasing a newer ROM, then I'll get flashing.

DavidC1980 said:
.....Sod it, I'm keeping the phone. There's nothing else on the market that interests me,.
Click to expand...
Click to collapse
Good decision chap. Just take the time to apply the fixes and you should be there.
Cheers
WB

It wouldn't surprise me if HTC haven't already got their sights on another ROM which has all hotfixes plus the one they are working on for the SMS fix that doesn't work, a hotfix to fix a hotfix lol.
Eventually they could even release android for it, why not? the hardware is what is keeping me glued to my phone, its ace. they owe it to us!

If it's O2 then you do get leeway (or used to) with regards to what you report as bugs and what they'll do or at least they used to.
When HTC Universal came out that was riddled with bugs and even the phone app didn't work properly (nearly put me off winmo phones for life, HD2 has been my first since) so anyway I called up after the 7 days said look I love the phone but these bugs are killing me. So they sent me another one which I tried and found the same bugs with, so they let me get a different model instead, and this was WAAAAY outside the usual 7 days because the phone was faulty. The 7 day rule is really there for if you get it and you just don't like it, not because it has issues, if it has issues then different more lenient policies apply.
My suggestion would be do the same tell them about the crackling etc and other bugs and get them to send you another, if it's still got the same issues then you've still got the option to swap.
Also without going into too much detail take your time sending yours back, you might find they'll let you keep hold of it for longer then you'd think

Answering a Call

Just a quick question for you guys. When I receive a phone call (full signal strength) and slide the slider accross to answer the phone there is a long pause of silence before the call actually connects. Has anyone else run into this situation?
Nexus One running stock Froyo (At&t)

yes I have this issue: I answer and cannot get an answer on the other end but I can hear them saying "hello". After a few seconds we connect and they say they never heard me say anything even though I was saying hello back.
I have two Nexus Ones: one answers calls perfectly and has great sound quality, while the other has this issue you describe, along with low call volume.
I think in my case it may be a hardware issue and I may need to send it in to be looked at. Both running on ATT although the good device is the tmobile version and the problem device is ATT 3G version.

Old MuckenMire said:
yes I have this issue: I answer and cannot get an answer on the other end but I can hear them saying "hello". After a few seconds we connect and they say they never heard me say anything even though I was saying hello back.
I have two Nexus Ones: one answers calls perfectly and has great sound quality, while the other has this issue you describe, along with low call volume.
I think in my case it may be a hardware issue and I may need to send it in to be looked at. Both running on ATT although the good device is the tmobile version and the problem device is ATT 3G version.
Click to expand...
Click to collapse
You think it is a hardware issue? I thought that it was like that across all N1s?
There was a thread here 1-2 weeks ago about the issue and pretty much EVERYBODY had this problem.
I can't find the thread anymore but it was about the delay between answering a call and the mic becoming active ... which takes 2-5 seconds.
I just noticed the other day that the delay seems to be less if I immediately put the call on speaker.

Never encountered that issue. The other side hears me immediately as I answer. I guess this is not "across all N1s", unless someone would think my N1 is special in some way (which it isn't, and so are all the other 7 N1s of my friends at work which also happen not to have this problem - and the call quality is great on at least 3 that I checked personally).

Instantly connects on my phone as well, so it's not on all devices at least. I have one of the first batches of T-Mobile N1's btw.

What carrier are you on?

this happens to me too.its so annoying. im on att

Can't find the thread but it was pretty long.

nexusdue said:
You think it is a hardware issue? I thought that it was like that across all N1s?
There was a thread here 1-2 weeks ago about the issue and pretty much EVERYBODY had this problem.
I can't find the thread anymore but it was about the delay between answering a call and the mic becoming active ... which takes 2-5 seconds.
I just noticed the other day that the delay seems to be less if I immediately put the call on speaker.
Click to expand...
Click to collapse
I'm not so sure anymore. I decided since my only choice was to send it in for repair, I might as well one click root and install CM6 and see what happens. So far, I have not had the issue. It's only been three days but that's the longest this device has ever gone without having the "no connect" issue. Also, my low call volume and speaker phone volume issues are now resolved. I now find myself turning the volume down rather than up. I'll update this thread with final verdict on whether this fixes my issue.

This sounds like an att problem not a nrsux one problem

I notice this problem as well. If I wait until the call timer appears on screen before I start to talk the other party doesn't seem to notice.

I'm on T MO and never had this issue. Try the one click root and flash a different ROM. If it doesn't work send it to HTC. I recently sent mine back on a Monday and it was back that Friday.
Sent from my Nexus One

Well my issue has been resolved by switching to CM6. It's been a week now and the issue has not occurred even one time. This was an issue that used to happen to me EVERY DAY, so I am very happy that in my case it turned out to be a software issue.
When I was running 2.1 I hoped 2.2 would fix it and when it didn't I thought for sure it must be hardware. It's so nice to KNOW I can answer the phone if it rings now. Sometimes I would get an important call and I was afraid to answer the damn phone!
Thank you Mr. Cyanogen, whoever you are.

I get this issue once in a while. I think its a software issue. Over time something gets hung up somewhere.

I had a thread like this as well..
http://forum.xda-developers.com/showthread.php?t=691399
For me it still happens randomly, stock 2.1 rom, stock 2.2 rom, Enom's ROM, etc...
Although I have a theory that I haven't tried to prove/disprove yet.. It seems like several times when this has happened I was holding my finger over the second mic on the back, which is naturually where my finger seems to lay when I hold the phone. Anyone else considered this? I'm thinking maybe it's throwing off the microphone trying to do noise cancellation?

khaytsus said:
I had a thread like this as well..
http://forum.xda-developers.com/showthread.php?t=691399
For me it still happens randomly, stock 2.1 rom, stock 2.2 rom, Enom's ROM, etc...
Although I have a theory that I haven't tried to prove/disprove yet.. It seems like several times when this has happened I was holding my finger over the second mic on the back, which is naturually where my finger seems to lay when I hold the phone. Anyone else considered this? I'm thinking maybe it's throwing off the microphone trying to do noise cancellation?
Click to expand...
Click to collapse
Definitely not the finger covering the mic. Just tried it with/without and same result.
There was another thread that was at least 3-4 pages of people complaining about it.

Sounds more like a network issue than a hardware issue, IMO

This issue has come up recently for me and it's really annoying. I'm not sure what triggered this problem...
Is anyone else experiencing this issue? Any ideas on how to resolve?
I've got the Rogers/AT&T N1.

[Q] Issues during a call?

Hello to all of you,
I am new the forum and I got my Omnia 7 just about 2 weeks ago. I really like it because of the excellent screen and build quality.
I also like the smooth and sleek feeling of Windows Phone 7.
However, I had regular issues during calls.
During about a third of my calls (including incoming and outgoing calls), I was not able to hear anything at some point during the conversation. The person called or the person who called me could also not hear me anymore.
The phone seems to work (no freeze) and the signal was ok. Turning the speaker on did not help.
Moreover, when I stopped calling and called back everything was fine and working again.
Sometimes it happened already when I picked up a call, sometimes after just a few words and sometimes in the middle of a longer conversation.
It seems to be random but regular, since about one out of three of my calls was interrupted.
It is really annoying and the phone is therefore going back.
However, I really liked the Omnia 7 and I would get another one, if the unit I got was just faulty.
So I would like to ask other Omnia 7 users if you have experienced a similar behavior of your Omnias during calls? Was my unit faulty or is it a general issue?
I would appreciate your feedback.
Thank you in advance.

Does really no one want to comment about how his Omnia 7 handles calls?
I would really appreciate your feedback, even simply stating your Omnia 7 works fine without any mic ans speaker issue.
I thus just added a poll to the thread, so that it becomes even easier to give some feedback.
Thanks in advance for your input.

Same with me on my Omnia 7 - A1 Telekom Austria
Spoke to Samsung but they were not able to help me out but sending me a contact info to a service partner (Extreme Communication in Vienna, btw)
Service Partner told me that there are issues with the Omnia 7 (amplitude control) and I should send my device to them...
As were are having the same troubles on approx 20 devices (95% of handed out devices) I have to check if repairing is an option (warranty from our provider)
will post later, if I have my device back...

No problems here, I've had an Omnia7 16GB since early February. It was unbranded about a week after I received it. No one I've heard of has had such issues but one who complains of "modem-like" sounds for him and the other part prior to missing a call. He also reported this happening every third time or so...

leoms17 said:
... but one who complains of "modem-like" sounds for him and the other part prior to missing a call. He also reported this happening every third time or so...
Click to expand...
Click to collapse
count me in...
having modem-sounds (or robot sounds) as well
and it's not only me - my co-workers have the same issues
but there are more issues:
it's annoying that my Omnia 7 (8gb version) is hardly able to receive calls at the first time (approx 75% of the incoming calls) - if I call back, most of the time it seems to be ok
these problems do not only affect my device, but about 95% of Omnia 7 we handed out to our co-workers
I had the chance to test a HTC 7 Trophy - none of the errors I have on my Omnia happened on the Trophy!

I have the same issue, using T-mobile in the netherlands, I just always assumed it was them.
I've noticed this only happens on 3G and 3G+ networks, if i turn off data and use the normal G network, I don't get call problems, which why I assumed it was t-mobile.

I'm having the same issue on most of my calls. In the beginning I thought it was a network issue. Haven't been able to figure out how to fix it so far. Will call Samsung support.

Has anyone here updated their ROM to the latest XENJK from samfirmwares.com? I had issues with the mic going silent during calls til I upgraded to that
Sent from my OMNIA7 using Board Express

simon marktl said:
count me in...
having modem-sounds (or robot sounds) as well
and it's not only me - my co-workers have the same issues
but there are more issues:
it's annoying that my Omnia 7 (8gb version) is hardly able to receive calls at the first time (approx 75% of the incoming calls) - if I call back, most of the time it seems to be ok
these problems do not only affect my device, but about 95% of Omnia 7 we handed out to our co-workers
I had the chance to test a HTC 7 Trophy - none of the errors I have on my Omnia happened on the Trophy!
Click to expand...
Click to collapse
Please post on your service results! Are you using 3G and 3G+?

Blade0rz said:
Has anyone here updated their ROM to the latest XENJK from samfirmwares.com? I had issues with the mic going silent during calls til I upgraded to that
Sent from my OMNIA7 using Board Express
Click to expand...
Click to collapse
I also have the latest from samfirmware.com. Maybe that does it? Someone?

Thanks for your comments so far...
At least I am not alone with this issue...
I am now really wondering if this could be a software/ROM/firmware issue given Blade0rz comment...
How can I check the firmware/ROM on the Omnia 7?...my Omnia 7 is unbranded from Germany and the "About" section in the settings of my Omnia 7 does not give any info on a build or version number...does anyone know?
@simon marktl:thanks for your feedback...actually 19 faulty units out of 20 sounds quite bad...I would be pleased if you could let us know if the service point could resolve the issue and especially how they did it once you get your device back...
@eqzgkxokwa: I would be pleased if you could let us know about the solution proposed by the Samsung support...thanks (by the way eqzgkxokwa, that´s a tricky nickname )
@ Phyx and leoms17: I actually use the 2G network 99.9% of the time...but as explained I have the issue regularly....so it is not limited to 3G or 3G+...but if 3G off helps for you it just makes the issue even more curious...I do not think it is due to the network, rather something is going on with the phone...

in diagnostic screen hit *#1234# you'll get all your info. Firmware ending in JK1 is the latest.

Thanks leoms17...I may sound stupid but how do I actually get in the "diagnostic screen"?...I did not find it in the menu, so I assume there is some trick...actually I do not want to brick the phone or do something wrong...
Is there no possibility to get a simple info about the firmware without using a crazy code?

also have this issue, assumed it was a poor signal or something like the death grip. Does not seem to make a difference whether im being called or place the call myself.
I got it several times, suddenly it just goes silent. Holding the phone away from the ear so the diplsay turns on seems to make it work again but not for very long.
I had the original T-mobile Germany branded firmware I8700DTMJJ6, updated to JK1 yesterday, but did not test if its fixed now.
One final idea would be to play around with the volume settings in diag mode, increasing volume for incoming calls or something.
Btw, did anyone notice that there is absolutely no background noise during a call, even if the person is in a noisy environment?

leoms17 said:
Please post on your service results! Are you using 3G and 3G+?
Click to expand...
Click to collapse
Yes, I'm on 3G and 3G+
Turning off 3G seems to help a little bit - at least I'm not running into troubles as often as having 3G enabled...

malin_77 said:
@simon marktl:thanks for your feedback...actually 19 faulty units out of 20 sounds quite bad...I would be pleased if you could let us know if the service point could resolve the issue and especially how they did it once you get your device back...
Click to expand...
Click to collapse
good morning
as soon as I have a feedback from my provider if the repairing is covered by our warranty contract, I'm going to send in a few more phones to the service point...
of course I will post the results here, but could take a while...
til later
simon

I've had this issue with my Omnia 7 (T-Mobile US) as well. There were a couple instances where I answered a call and was not able to hear the person on the other end.

malin_77 said:
Thanks leoms17...I may sound stupid but how do I actually get in the "diagnostic screen"?...I did not find it in the menu, so I assume there is some trick...actually I do not want to brick the phone or do something wrong...
Is there no possibility to get a simple info about the firmware without using a crazy code?
Click to expand...
Click to collapse
just dial ##634#
wait about 2 seconds, than you are in the diag menu
after dialing ##634# you'll find diagnosis on your phone for future use

leoms17 said:
I also have the latest from samfirmware.com. Maybe that does it? Someone?
Click to expand...
Click to collapse
I had this issues with the original firmware from my provider (I8700XXJJ3)
and I still have them with
Phone I8700XXJK1
PDA I8700XXJK1
CSC I8700XENJK1
Software on Phone itself is 7.0.7008.0, no NoDo available yet
Maybe the new firmware I8700XXKA1 (January) helps out - but I wasn't able to download it anywhere

Same issues here
I have issues with both modem/robot-calls but lately it's gone from 1/3 of the calls beeing robot to 3/4 of the calls loosing all sound after 20-60 seconds. Robotic cals are not as common. For me I have problem only when I receive calls and never when I make the call.
I have had my Omnia in for service a month ago but the short message from them was that they found no problems. They upgraded the firmware to the latest version but I still have issues as stated above.
My radio hardware version is
0.0.0.2
I have seen posts where radio hardware is much higher. Can the problem be related to old radio hardware?
I am hoping nodo and new firmware from Samsung will fix this but so far I havn't got it.