Database Users

SMS does not auto resend

Hi
I have searched the forum but can't find a great deal and was wondering if someone could help, My HD is running Dutty 1.7.
Whenever I send a text message and then lose signal in transmission I get the message "Your text message cannot be sent" and then it gets moved to the drafts.
However it will then stay there and never attempt to resend, this is really frustrating. I have checked settings make sure sms are sent GSM preferred.
Can anybody help
Thanks
Lee

its a well known problem and unfortunately my researches lead to nothing

crashDebug said:
its a well known problem and unfortunately my researches lead to nothing
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Click to collapse
Mine too, just tried searching. Sorry mate!

Added to Blackstone Issues

Oh well, at least i can stop looking, thinks for the info chaps

I'm kind of thinking it is a WM issue (or at least w/ recent WM builds for the last 8 months). Always had the same problem on my Vogue.

Not a recent problem. I had this frustration on my SPV C500 (remember them? Sept 2004 review!). This is a long-time issue in Windows phones.

My phone is dropping SMSs... I get them, but they're not there.

I've owned my Rogers Dream (rooted, no custom ROM) for a couple of weeks now - this bug has been around since the start but it's getting worse these days and it's really starting to bother me.
Basically what happens is I'll get the notification for a text message. I can see the summary in the notification bar (with the new message), but when i open a messaging app (the default one or Chomp) the message won't be there. SMS Popup will also just display the previously most recent SMS in the conversation.
It seems like the system just isn't saving the message. Besides for the notification (which disappears after i clear), it's as if I never got the message. It kind of sucks...
My searching skills came up with nothing so i'm wondering - has this happened to anyone else - any idea what the reason could be - please let me fix this.
Thanks!

Well blyn100, interesting you should point this flaw out. I have a similar issue, but so far only 1 contact has given me this same summary with no msg. Trying to figure out the source of this problem, right now I have one suspicion. A few times, i think i received these msg's after being in a no service area. I am curious if this might be a possibility for you?
Also, I have similar phone setup as you, ie same stock Rogers ROM, obviously since no choice...yet.

i have the same issue
i had a thread started, but no response yet as to how to fix this
http://forum.xda-developers.com/showthread.php?t=542178&highlight=SMS+issue
but now it seems like more and more ppl are having this issue (or it is more apparent)
its the same with Chomp, handcent, even the native app

Looks like this is mostly just a Rogers issue then?
Most of mine are occuring when I have pretty good reception, so I think i can confirm that that's not it.
Proccessor usage / avaiable RAM is what I'm leaning towards though. I might try uninstalling the virtual keyboard to free up some RAM and see if it helps anything.
Or just a bug in the stock ROM. Seems like for this to happen, the network is sending the message to the device and the device just forgets to save it, but confirms to the network that it got it. Still, i have a hard time believing a problem like this would suddenly appear for the Rogers build.
I had like 3 dropped ones last night, it's starting to get really annoying.

Are you sure it's not the timestamp bug? Look further up in your conversation to see if SMS' have been inserted there.

hellfenix said:
Are you sure it's not the timestamp bug? Look further up in your conversation to see if SMS' have been inserted there.
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Yup, i checked all of the conversations, this isn't the case for any of them.

I had this issue on my T-Mobile G1 with the Rogers' ROMs. But I haven't had issues with Cyanogen builds...

SMS Problem Solved

For everybody there is update now available on HTC website to solve the probelm of SMS's getting delayed in the out box.
http://www.htc.com/europe/SupportViewNews.aspx?dl_id=812&news_id=407
This update for HTC HD2 messaging lets you reach out to your friends and family with instant notifications. Keeping in touch has always been very important, and this update delivers just that: fast and reliable SMS messaging.

Sorry I think this has been posted already

Thanks for the repost then, because I missed the original.

jeremy_norbury said:
Thanks for the repost then, because I missed the original.
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Me too, thanks.

jeremy_norbury said:
Thanks for the repost then, because I missed the original.
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likewise. this is much appreciated. Short and to the point, without having to trawl through a massive post

Thanks! I didn't see the other post either

For all we know this fix does nothing to address the sending problem. We have zero confirmation that it does anything.

Noam23 said:
For all we know this fix does nothing to address the sending problem. We have zero confirmation that it does anything.
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Correct. We have zero confirmation that it either fails or succeeds. Why not join in with the other people trying it to find out?
It took me a couple of weeks from first getting the phone, to getting the SMS problem. Then, after the ROM 1.48 upgrade I didn't have the problem for a few days.
All my SMS since installing the fix have been sent, and I've received an appropriate amount back, so I can confirm that my SMS is currently 100% working. Whether it will work as well next week, I can only tell you then.

johncmolyneux said:
Correct. We have zero confirmation that it either fails or succeeds. Why not join in with the other people trying it to find out?
It took me a couple of weeks from first getting the phone, to getting the SMS problem. Then, after the ROM 1.48 upgrade I didn't have the problem for a few days.
All my SMS since installing the fix have been sent, and I've received an appropriate amount back, so I can confirm that my SMS is currently 100% working. Whether it will work as well next week, I can only tell you then.
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Ok I have confirmation:
This fix does *nothing* to fix the sending problem.
It's easy for me to see this because unlike other people the sending problem happens for me 100% of the time.
Back to disabling HTC Messaging...
I would like to brake the neck of the PR guy who wrote this crap:
This update for HTC HD2 messaging lets you reach out to your friends and family with instant notifications. Keeping in touch has always been very important, and this update delivers just that: fast and reliable SMS messaging.
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I would like to reach out to his heart and rip it apart !

Noam23 said:
I would like to brake the neck of the PR guy who wrote this crap:
I would like to reach out to his heart and rip it apart !
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Hmmm.. okay. I'm pretty damn sure the "PR guy" doesn't deserve to be killled for that, but I could be wrong.

Noam23 said:
It's easy for me to see this because unlike other people the sending problem happens for me 100% of the time.
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Click to collapse
Then how can you confirm this fix doesn't work? Maybe you have an other problem. I only heard people telling that they can't send messages occasionally, that's quite different from 100% of the time.

i never had problems before but i've installed this fix anyway, haven't noticed any difference,
the slow loading of conversation sms is still there, hope they fix that soon
for anyone who is having an issue, i suggest starting fresh with the fix, try it see if it works

Noam23 said:
Ok I have confirmation:
This fix does *nothing* to fix the sending problem.
It's easy for me to see this because unlike other people the sending problem happens for me 100% of the time.
Back to disabling HTC Messaging...
I would like to brake the neck of the PR guy who wrote this crap:
I would like to reach out to his heart and rip it apart !
Click to expand...
Click to collapse
You should calm down, there is nothing wrong with the PR. Every company does that. Don't expect a hotfix which will solve your particular problem. Others don't have.

mox123 said:
i never had problems before but i've installed this fix anyway, haven't noticed any difference,
the slow loading of conversation sms is still there, hope they fix that soon
for anyone who is having an issue, i suggest starting fresh with the fix, try it see if it works
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That's annoying. Especially considering some users are reporting no problems with older versions of the msging ap installed. It shouldn't be particularly difficult to load a lot of plain text.

For what it's worth, the situation with slow loading of conversations got worse for me with the fix. I only had two contacts where it was slow, after applying the fix it's most (if not all) contacts. I've never had the sending bug, so can't say anything about it. Uninstalled the "fix" for now.

Maybe it was a fix for the number instead of letters when yo have had a longer sms conversation all of a sudden you got only numbers instead of letters.
To solv I have to change keyboard and then type some and then change it back to get letters again.
Is it just me who have had this problem?

Can't we start a petition for this sms problem??

Hi all,
I was wondering if I can't start a partition for the sms problem for leo. This is still a phone people and the two major functions of a phone are to be able to call and send text messages. Meanwhile all HTC seems to do is fix some little calendar and sd-card bugs but where is the WORKING fix for the sms messaging problem? I think if we start a petition and show HTC how much people are struggling with this problem, they will need to hurry up and fix this problem once and for all. Only problem is that I don't know how to start this off and I could use a little help. Thnx in advance.
Grtz
P.S. Still loving my snappy Leo, but it's very frustrating when you can't send messages when you're used to do this a lot..

totally agree. they should stop all other fixing not fixing anythng nd work on this issue.

I don't believe in petitions; needs someone to organise, etc.
Better idea, if you feel so strongly about it, is to write to HTC's technical department and copy their publicity and marketing people in.
WB

i dont know which problem you talk about.
but there is already a hotfix for sms-problem from htc.
http://www.htc.com/de/SupportDownload.aspx?p_id=297&cat=0&dl_id=812
i hope this will help you. otherwise, which problem do you mean?

Fonzy85 said:
i dont know which problem you talk about.
but there is already a hotfix for sms-problem from htc.
http://www.htc.com/de/SupportDownload.aspx?p_id=297&cat=0&dl_id=812
i hope this will help you. otherwise, which problem do you mean?
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He knows that, but that hotfix dosent work. This is why he put WORKING hotfix in his message. HTC need to sort this out. coz i'm seriously thinking of selling this phone and getting another iPhone now.

Protip: The hotfix works. If it doesn't, you're doing it wrong.

DexyG said:
Protip: The hotfix works. If it doesn't, you're doing it wrong.
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doesnt work

Gotta agree hot fix did nothing for me. Seriously annoying trying to send messages. Its rather embarrassing when i show off the phone!
The only thing that gets me by is the little work around someone suggested. When loading a contact Open and Close the menu(bottom right) then you can type. Its annoying but much faster than waiting for nearly a minute to start typing.

they should remove and return me back the old classic outlook sms!!!!

bzdemes said:
Its rather embarrassing when i show off the phone!
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Exactly, when people use the phone to try it out and it gets stuck on one of the most basic functions, they just think "why would someone use a phone that doesn't text?". It won't do much for the "i want one" mentality that HTC want people to have when they see their friends using their phones.

DexyG said:
Protip: The hotfix works. If it doesn't, you're doing it wrong.
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Click to collapse
What makes you think so? There are loads of people who've installed the fix and experienced the bug since. And more are cropping up every day. Just because some people haven't had the bug come back after installing the fix doesn't mean it wont. Some users had the phone for weeks before the bug cropped up initially. Moreover, HTC themselves are not advertising the hotfix as relating in anyway to the stuck outbox problem. The accompanying description on their site is a load of marketing speak nonsense.

My 2p worth.
Firstly I have a love hate relationship with HTC Messaging. I've always used PocketCM anyway instead of the standard MS c#@* and it has worked lovely until the recent ROMS came along. Now it simply won't run alongside. Just crashes out. I don't know why and the developer can't assist as he does not have a machine to test it with and can't recreate the issue etc, etc...
Last week T-Mobile made me an offer that could not be refused and so I upgraded to the HD2. It has been with some trepidation that I have used it the past week or so as I send and receive a lot of texts on a daily basis but I have to say I have not had the problems you guys are having. They go straight away and there is none of the lag that has been reported. I'm beginning to think I must be very lucky! On the other hand I would agree that to me the two basics of these phones that must work faultlessly are the calls themselves and SMS. The fact that there is issues is pretty dreadful...
My next hope is the arrival of hacking SPL so I can flash a decent ROM onto the device and hopefully one without this program built in!!

The SMS outbox build-up (and therefore non-sending) bug is intermittent. I had it after around 4 days on my original handset. I installed the hotfix immediately upon unboxing the replacement and encountered the problem within 24 hours. There is also another, more nasty and even more intermittent SMS bug - mentioned by only a couple of people on this forum - and that is texts going to someone other than the intended recipient. I have had it happen twice to me and that is enough to give me ZERO confidence in sending texts on this device. I don't discuss anything that I would be embarrassed about if it were to get into the wrong hands. This is a bit of a disaster for a seasoned texter like myself, I used to text more than I made calls.
HTC need to address this, they obviously can't locate the 'bug' or don't fully understand the problem. Intermittent faults are notoriously difficult to fix as they never occur when the 'tester' is checking for them. Therefore if a fault cannot be replicated, how can it ever be fixed? My 2 cents is that the whole messaging app should be rewritten from scratch and the plans for the old system should not be looked at - it should all be fresh. If they can't find the bug, write some new code.

sunking101 said:
The SMS outbox build-up (and therefore non-sending) bug is intermittent. I had it after around 4 days on my original handset. I installed the hotfix immediately upon unboxing the replacement and encountered the problem within 24 hours. There is also another, more nasty and even more intermittent SMS bug - mentioned by only a couple of people on this forum - and that is texts going to someone other than the intended recipient. I have had it happen twice to me and that is enough to give me ZERO confidence in sending texts on this device. I don't discuss anything that I would be embarrassed about if it were to get into the wrong hands. This is a bit of a disaster for a seasoned texter like myself, I used to text more than I made calls.
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Now that would be a major pain in the a#*&! As I've said I believe I must have struck lucky and have none of those issues but if I did.... God doesn't bear thinking about!
sunking101 said:
HTC need to address this, they obviously can't locate the 'bug' or don't fully understand the problem. Intermittent faults are notoriously difficult to fix as they never occur when the 'tester' is checking for them. Therefore if a fault cannot be replicated, how can it ever be fixed? My 2 cents is that the whole messaging app should be rewritten from scratch and the plans for the old system should not be looked at - it should all be fresh. If they can't find the bug, write some new code.
Click to expand...
Click to collapse
+1 to that idea but I wouldn't hold your breathe!!

One again, I repeat: I haven't seen anyone in America have this issue. I use ATT and have no issues with texts. None. I've had my HD2 for almost a whole month, as well.
*knocks on wood*

Lucky indeed
TonyJ999 said:
My 2p worth.
Firstly I have a love hate relationship with HTC Messaging. I've always used PocketCM anyway instead of the standard MS c#@* and it has worked lovely until the recent ROMS came along. Now it simply won't run alongside. Just crashes out. I don't know why and the developer can't assist as he does not have a machine to test it with and can't recreate the issue etc, etc...
Last week T-Mobile made me an offer that could not be refused and so I upgraded to the HD2. It has been with some trepidation that I have used it the past week or so as I send and receive a lot of texts on a daily basis but I have to say I have not had the problems you guys are having. They go straight away and there is none of the lag that has been reported. I'm beginning to think I must be very lucky!
Click to expand...
Click to collapse
That's the problem. Although I've read and followed these threads about this problem as they came across the forum, I had'nt had any problems myself and considered myself lucky too! But after regaining confidence in messaging with my leo, and I started to send texts again it turned out this problem occurs quite random. Sometimes I send a text and it gets delivered right away, but another time I'll send a text and a few others to other recipients, and they all get delivered 2 days later!! That's where it gets tricky for HTC I think. Then again, if they are able to create these beautiful devices, they're certainly able to rewrite a flawless messaging-app from scratch.. Only hope that this will be fixed soon Or HardSPL will be released soon.

DexyG said:
Protip: The hotfix works. If it doesn't, you're doing it wrong.
Click to expand...
Click to collapse
If you're saying that, YOU know nothing.

I too suffer this problem.
Today I got really pi**ed with it and uninstalled the Hotfix, leaving just the ROM Update, so far so good - probably just today though!
This is a really buggy phone throughout though, probably the worst I've had, but somehow this appeals to me deep down

I've had the phone since November, seen the sms problem only twice. Kinda got the impression that it only occurs if the phone has been on a good while, i.e a number of charges with no soft-resets. That could easily be coincidence.
Both times also after spotting the messages in the outbox and doing a soft reset the queued messages sent.

Still not working for me too

Update for HTC HD2 SIM Contacts --> what for?

There is an update for the HTC HD2, dated 2010-01-07, named Update for HTC HD2 SIM Contacts.
Now, for those who applied it, what problems did you ran over regarding SIM Contacts, and what is the reason you applied this update anyway.
Moreover, were the problems you find, solved by this update?
Thanks in advance!

I installed the update to ensure i was up to date with hotfixes. i didnt have issues with viewing contacts on the SIM card but I like the fact that this hotfix updates the radio to that included in ROM 1.61.

I applied the patch because it includes a radio update. The patch is misnamed IMO.

Right. However, do you have the SMS-remaining-in-Outbox issue?
If so, did you have it prior to installing this update (the SIM Contact update)?

amang2205 said:
Right. However, do you have the SMS-remaining-in-Outbox issue?
If so, did you have it prior to installing this update (the SIM Contact update)?
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I haven't heard anyone say that they started getting the SMS outbox issue after applying the radio update. Ive never has that issue.

cMMY69 said:
I haven't heard anyone say that they started getting the SMS outbox issue after applying the radio update. Ive never has that issue.
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Never heard of it?
Well, there are only 700 something replies to this thread older thread, that started with an older problem which was apparently "fixed" by some update, but now messages get stuck in Outbox, and 300 something replies on this thread, where people are complaining about this issue.
However, after speaking to some of them in the second thread, they've apparently updated their radio with the update I mentioned in my first post on this thread... Call it karma?

amang22005. Ive obviously heard of the issue, I must have missed the 700 messages you have read stating that it has been seen as a direct consequence of installing the SIM Contact hotfix however.

cMMY69 said:
amang22005. Ive obviously heard of the issue, I must have missed the 700 messages you have read stating that it has been seen as a direct consequence of installing the SIM Contact hotfix however.
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Good thing your such an expert in sarcasm, m8 !
Now really: howcome I and so many others (who didn't apply the SIM contacts update...just for that...) never had problems with the sms-stuck-in-outbox like issue?
And there is a complete thread of almost 400 posts now, with people confirming that the problem has something to do with the data connection, which, by the way, is treated apparently some way different in the new radio version.
And yet again, did you at least read 1 post from the duzen where people confirmed they've applied the update (SIM contact), which changed the radio and confirmed that they also have the SMS-stuck problem?
What do you really need for trying to be helpful? 700 something posts confirming the issue and update-applied?

Anyway... leaving sarcasm apart, did anyone see any enhacements with the new radio? Anything better, anything repaired?
Or did you all apply it just because it was a new radio?

I wasn't actually being sarcastic, u just read it that way.

after i installed it , i could not find my file with contact photo's in it ( still can't )

As far as the radio update is concerned:
After the update reception is way better for me. Usually at home I had bad connection (1 to 2 bars GSM/EDGE), even some dropped calls occasionally and bad talking quality over all. But after the update I have almost full bars with GSM all the time with perfectly clear (as far as the phone can handle) talking quality. I even believe the lag to be less now. And for the first time my HD2 even can get a 3G/HSDPA signal where I live.
Makes one wonder why they didn't do it this way from the beginning. But that's a question that applies pretty often....

I have also found the reception to be a lot better, at home my signal was also very poor and the occasional SMS wouldn't send, kept having to use Resend until it went, since the radio update I have had no problems with sending SMS at all.

reception of 3g slightly increased here after this radio update. gsm like normal (full).

Ok, great... So better reception! This is good to know!
One golden star for HTC for this one!
However, I do wonder whether you had a SIM contacts problem or some kind...?