Database Users

My setbacks with the phone

I was really excited with this phone but somewhat disappointed, first and foremost the signal. I live less than .5 Miles from BB I checked with best buy tech as I’m new with sprint (was on att), he said signal is great and he has been with them for 5 year and he is very happy, I also went to the sprint coverage area and checked with them and seems as if my zip is in good coverage with lot of 3g, but my EVO has been rooming since yesterday, I drove on the main freeway of Cleveland and still rooming, but internet is fast while browsing, 3g lights up and I’m getting good speeds. So I’m assuming I’m under sprint 3g but not voice, that is strange as I drove nearly 30miles to downtown and still roaming
And what with light bled, is it this bad for everyone else
I also have a dead pixel
Should I exchange the devise for a new one? And dose it use my minutes if I’m roaming and call a mobile, as this would be unlimited if on sprint network not sure if this would be case wile roaming.
Please advice. Thanks

If worse comes to worse you have a 30 day grace period. Do you have another line on Sprint or is it just you? Is that person getting bad signal? It could have to do with the port. You can try calling Sprint with your Evo off and tell them to send you some signal updates to see if that corrects anything. Try that first and if not maybe you can get the device swapped.

I fallowed your advice and called it in. The rep asked me to do a few updates like profile and prl. Now there seems to be no roaming, but still only 2 bars to none. She said she was going to call me back after 1/2 hour to check back. I hope this works out, I would really like to keep the phone.

Magus_doc said:
I fallowed your advice and called it in. The rep asked me to do a few updates like profile and prl. Now there seems to be no roaming, but still only 2 bars to none. She said she was going to call me back after 1/2 hour to check back. I hope this works out, I would really like to keep the phone.
Click to expand...
Click to collapse
I have been with Sprint for several years, and have learned that the number of bars doesn't always accurately reflect the signal strength. On my Diamond, I tried several different radios, and it was common for the bars to vary quite a bit. I wouldn't worry about it, as long as you're getting coverage, and reasonable data speeds.

I fallowed your advice and called it in. The rep asked me to do a few updates like profile and prl. Now there seems to be no roaming, but still only
Click to expand...
Click to collapse
I have been with Sprint for several years, and have learned that the number of bars doesn't always accurately reflect the signal strength. On my Diamond, I tried several different radios, and it was common for the bars to vary quite a bit. I wouldn't worry about it, as long as you're getting coverage, and reasonable data speeds.
Click to expand...
Click to collapse
I can attest to this.
-------------------------------------
Sent via the XDA taptalk app from my EVO

wmdunn said:
I have been with Sprint for several years, and have learned that the number of bars doesn't always accurately reflect the signal strength. On my Diamond, I tried several different radios, and it was common for the bars to vary quite a bit. I wouldn't worry about it, as long as you're getting coverage, and reasonable data speeds.
Click to expand...
Click to collapse
Ditto on the bars.
It took me a while to find the light bleed...the only place I see it is looking down at the extreme angle (as shown in your picture). It doesn't bother me so it may be more of a preference thing but the bleed appears only to be from the "buttons" on the bottom of the device.
The dead pixel thing...I guess I never noticed it after having a bunch of dust under my hero's screen for so long. You can try convincing the rep to get you a new one and keep going through the devices until you find one without the dead pixel but it may take you a while. I think I'd be more concerned if there were a plethora.

I was at RadioShack close to my house talked to rep and he said he also has great coverage with sprint and the unit shouldn’t be roaming, so went back to best buy and man the signal is at max, i told the rep about my problem and he said his friend lives in my complex and he has no problem with sprint coverage, and asked me to give it some time as the network profile gets optimized or something, and I’m back home now, zero bars and incoming calls are all droping of, cant even talk.
ya i don't care much about the light and dead pixel just as long as i could get the phone to work.
I’ll give it couple of more days before i take it back for an exchange. Thanks for the feedback guys.
On a side note what resolution should the contact pic be? I have them at 256x256 and there all fuzzy.

Magus_doc said:
I was at RadioShack close to my house talked to rep and he said he also has great coverage with sprint and the unit shouldn’t be roaming, so went back to best buy and man the signal is at max, i told the rep about my problem and he said his friend lives in my complex and he has no problem with sprint coverage, and asked me to give it some time as the network profile gets optimized or something, and I’m back home now, zero bars and incoming calls are all droping of, cant even talk.
ya i don't care much about the light and dead pixel just as long as i could get the phone to work.
I’ll give it couple of more days before i take it back for an exchange. Thanks for the feedback guys.
On a side note what resolution should the contact pic be? I have them at 256x256 and there all fuzzy.
Click to expand...
Click to collapse
They really don't want you to return the phone and will tell you anything that makes even the slightest bit of sense. Even if his friend gets good reception, you're not getting the same.
Signals can degrade greatly inside of an apartment building.

As previously mentioned. Do you have a friend that has a Sprint phone? See if you can hook up at your place and compare coverage. If his works and yours doesn't, you may have got a lemon.
Signal strength tends to degrade really fast as you get away from the tower. We tried setting my Dad up with Clear Wireless (Sprint uses their network for 4G) for his house, according to the map it should work. Signal strength sucked, a neighbor a few hundred feet down the road (closer to the tower) had full power.

Magus_doc said:
I was really excited with this phone but somewhat disappointed, first and foremost the signal. I live less than .5 Miles from BB I checked with best buy tech as I’m new with sprint (was on att), he said signal is great and he has been with them for 5 year and he is very happy, I also went to the sprint coverage area and checked with them and seems as if my zip is in good coverage with lot of 3g, but my EVO has been rooming since yesterday, I drove on the main freeway of Cleveland and still rooming, but internet is fast while browsing, 3g lights up and I’m getting good speeds. So I’m assuming I’m under sprint 3g but not voice, that is strange as I drove nearly 30miles to downtown and still roaming
And what with light bled, is it this bad for everyone else
I also have a dead pixel
Should I exchange the devise for a new one? And dose it use my minutes if I’m roaming and call a mobile, as this would be unlimited if on sprint network not sure if this would be case wile roaming.
Please advice. Thanks
Click to expand...
Click to collapse
I may return mine becasue of a dead pixel. the store supervisor told me to call her Tuesday and she would set a unit aside. not sure if its worth it for just one.

You haven't rooted you phone or anything right? Is GPS turned on or off? Are you set to use only 3g or are you set to use 4g?
I would save everything you can now and do a factory reset of the phone. If everything looks good, then start one by one adding your apps back and see if it might be an app that might be causing it.
Just need to do troubleshooting sets and start at the beginning as if you just took the phone out the box.

Call Sprint and explain your problem with the crap-tastic signal in your home. You may be able to get a free Airrave with waved monthly fees.
Several other users (from the XDA Hero forum) with your situation got this by speaking to a customer service rep.
http://shop.sprint.com/en/services/airave/

danknee said:
Call Sprint and explain your problem with the crap-tastic signal in your home. You may be able to get a free Airrave with waved monthly fees.
Several other users (from the XDA Hero forum) with your situation got this by speaking to a customer service rep.
http://shop.sprint.com/en/services/airave/
Click to expand...
Click to collapse
It's very unlikely that they'll waive both the monthly fee and the cost of the Airave itself. I was in the exact same situation as him, I called up Sprint to explain the situation, and they suggested the Airave. One representative told me that he could waive both fees ONLY for customers that have been with Sprint for some time. Those who are still in the 30 day window of opportunity to cancel are screwed in terms of negotiating the Airave. I luckily got transferred to a very sympathetic manager who offered the device for free and only required that I pay the $5 monthly fee. He explained to me that new customers are not likely to get the whole deal for free considering they technically aren't locked in yet. I'm still in the first 30 days of service, and feel extremely lucky for getting a $99 equipment fee waived so early into the contract.
And yes, the Airave does work. It's as large as your typical Wi-fi router and uses your internet connection to turn itself into a small cell phone tower. The only downside is that the data is only transferred at 1X, but that's not important since you likely have a wi-fi connection set up anyway. If you do manage to get an Airave sent to you, make sure you install it near a window; it has a small GPS receiver that needs a strong outdoor signal in order for the entire device to function properly. The package also comes with a fairly long extender cable that lets you separate the GPS unit and place it closer to a window.

*edit* Guitarlp said it better below.

Mecha2142 said:
It's very unlikely that they'll waive both the monthly fee and the cost of the Airave itself. I was in the exact same situation as him, I called up Sprint to explain the situation, and they suggested the Airave. One representative told me that he could waive both fees ONLY for customers that have been with Sprint for some time. Those who are still in the 30 day window of opportunity to cancel are screwed in terms of negotiating the Airave. I luckily got transferred to a very sympathetic manager who offered the device for free and only required that I pay the $5 monthly fee. He explained to me that new customers are not likely to get the whole deal for free considering they technically aren't locked in yet. I'm still in the first 30 days of service, and feel extremely lucky for getting a $99 equipment fee waived so early into the contract.
And yes, the Airave does work. It's as large as your typical Wi-fi router and uses your internet connection to turn itself into a small cell phone tower. The only downside is that the data is only transferred at 1X, but that's not important since you likely have a wi-fi connection set up anyway. If you do manage to get an Airave sent to you, make sure you install it near a window; it has a small GPS receiver that needs a strong outdoor signal in order for the entire device to function properly. The package also comes with a fairly long extender cable that lets you separate the GPS unit and place it closer to a window.
Click to expand...
Click to collapse
You called customer service... you need to call retentions.
I went through the same with when I first switched to Sprint. Talked to at least 8 different CSR's and none of them would give me an airwave for free and waive the monthly fee. So I called retentions (their cancellation department), told them I wanted to cancel since I had no service in my house and I wasn't allowed a free airwave, and the lady happily overnighted me an AirWave (while waving the monthly fee) as long as I would stick with Sprint.
Retentions will usually get you what you want. When you call them to cancel they're allowed to give you "perks" to stick with them. Normal CSR's are not... and since you're not calling to cancel they don't want to give you stuff for free.

Mecha2142 said:
It's very unlikely that they'll waive both the monthly fee and the cost of the Airave itself. I was in the exact same situation as him, I called up Sprint to explain the situation, and they suggested the Airave. One representative told me that he could waive both fees ONLY for customers that have been with Sprint for some time. Those who are still in the 30 day window of opportunity to cancel are screwed in terms of negotiating the Airave. I luckily got transferred to a very sympathetic manager who offered the device for free and only required that I pay the $5 monthly fee. He explained to me that new customers are not likely to get the whole deal for free considering they technically aren't locked in yet. I'm still in the first 30 days of service, and feel extremely lucky for getting a $99 equipment fee waived so early into the contract.
And yes, the Airave does work. It's as large as your typical Wi-fi router and uses your internet connection to turn itself into a small cell phone tower. The only downside is that the data is only transferred at 1X, but that's not important since you likely have a wi-fi connection set up anyway. If you do manage to get an Airave sent to you, make sure you install it near a window; it has a small GPS receiver that needs a strong outdoor signal in order for the entire device to function properly. The package also comes with a fairly long extender cable that lets you separate the GPS unit and place it closer to a window.
Click to expand...
Click to collapse
I would say that was a very good deal. Since you are still in the 30days.
Most of the time, depending on who you talk to will offer something if you arent happy with your service. Specially if you were promised something (like good coverage). Its why I really like being with sprint. Iv had so many phones replaced or upgraded because something went wrong with the phone. Give sprint a chance im sure you wont regret it. Specially now that we have some really awesome smart phones, it was what held sprint back for so long.

guitarlp said:
You called customer service... you need to call retentions.
I went through the same with when I first switched to Sprint. Talked to at least 8 different CSR's and none of them would give me an airwave for free and waive the monthly fee. So I called retentions (their cancellation department), told them I wanted to cancel since I had no service in my house and I wasn't allowed a free airwave, and the lady happily overnighted me an AirWave (while waving the monthly fee) as long as I would stick with Sprint.
Retentions will usually get you what you want. When you call them to cancel they're allowed to give you "perks" to stick with them. Normal CSR's are not... and since you're not calling to cancel they don't want to give you stuff for free.
Click to expand...
Click to collapse
I didn't call customer service, I called a department that was probably somewhere higher in priority like retentions. I know this because a real life representative speaking perfect English through an excellent telephone connection answered within ten seconds of me dialing the number. Out of curiosity, did you go through this while Sprint had its 30 day trial period? The initiation of that sort of kills almost any chance of you getting a free Airave and service, since they aren't really losing anything by refunding the fees you've paid.

Mecha2142 said:
I didn't call customer service, I called a department that was probably somewhere higher in priority like retentions. I know this because a real life representative speaking perfect English through an excellent telephone connection answered within ten seconds of me dialing the number. Out of curiosity, did you go through this while Sprint had its 30 day trial period? The initiation of that sort of kills almost any chance of you getting a free Airave and service, since they aren't really losing anything by refunding the fees you've paid.
Click to expand...
Click to collapse
Like I said, you probably didn't talk to retentions. You called and were upgraded to a higher level CSR. When I called (and finally got what I wanted), I hit the option in the menu's to cancel service.
Yes, I was 5 days in on my 30 days when I got my free airwave. I told her I had perfect coverage with AT&T (I didn't... but they don't know that), and that if I don't get similar coverage I'd rather cancel and go back to AT&T.
If you call their cancellation department, tell them you want to cancel, and then explain you had better service with *whatever company*, and that when you tried getting a free airwave through customer service you were denied, they'll give you the free airwave and wave the monthly fee.
I've read a number of threads where people said they got it for free, and others said they had to pay. One thing was consistent in the ones saying they got it for free... they called retentions and asked to cancel service.
When you talk to someone who's goal is to keep you a customer when you're ready to cancel, they'll give it to you for free.

No i have not rooted the phone, it's as is. I have been just trying to get a call out. For some odd reason i can’t get a signal past 1 bar. I checked with another sprint user in the same complex she said it’s the same with her 1 bar or none. This is not right as the sprint converge map shows good signal. Signal boosters seems like a good idea, so I’ll call and see if i could get one, but how about roaming, if it's on roaming will it use up my unlimited mobile to mobile minutes, if not than that’s not too bad.
So can I use one of those things you stick on a car to get better signal, will that work?
Thanks a lot guys you were all really helpful, I wish this transition would have been simple. I gave up a lot, grandfathered unlimited data for 15 with at&t, they have perfect signal here.

I fallowed your suggestion and called the retentions department, and she said I could have the AirRave unit for 49 no monthly charge, some “hmm I don’t know” (I’m not good at haggling ) got it down to free but shipping and processing was 18, so all and all good deal. I just hope it works out well.

Towers messed up and I'm roaming...will they terminate me ?

In my area, Sprint's towers are messed up (for alot of ppl) and my wife and I are roaming. We both like tunein Radio and stream radio stations from out of state. I noticed that we are both using a considerable amount of roaming data. Will they terminate me or send me a letter to "knock it off" ?? If they'd fix their damn towers, I wouldn't be using roaming data LOL..
I know it's not necessarily Epic related, but I am using an Epic LOL

Not at all. Roaming is a free service with Sprint. In fact, if you are rooted I highly reccomend an app called Roam Control. It allows you to manually switch over to Verizon's towrs if you ever find yourself in an area with little to no coverage from Sprint. Its a great way to save battery to as your phone will not be trying so hrd to find the signal. I tend to only have one or two bars at my mom's house so I use Roam Control everytime I visit her which is almost everyday for long periods of time. The only disadvantage is that at this time you will not get 3g coverage though you will still be able to have EVDO coverage which is still fine for casual web browsing.

stir fry a lot said:
Not at all. Roaming is a free service with Sprint.
Click to expand...
Click to collapse
Not quite true - roaming is free up to 300mb of data; if you use a majority of your minutes while roaming or go significantly over 300mb, they have the right to strongly suggest you 'reevaluate your options'.
So... it's free, and there's no problem with using it, just don't go crazy. And if it's a problem with their towers (or, more likely, PRL) and it affects many people, they can't really say anything about it.

k0nane said:
Not quite true - roaming is free up to 300mb of data; if you use a majority of your minutes while roaming or go significantly over 300mb, they have the right to strongly suggest you 'reevaluate your options'.
So... it's free, and there's no problem with using it, just don't go crazy. And if it's a problem with their towers (or, more likely, PRL) and it affects many people, they can't really say anything about it.
Click to expand...
Click to collapse
my wife's roaming data usage for last month was 3.2 Gigs, mine was 2.3gigs
I called and complained about texts showing not sent, then the recipient receiving them 3 times (sometimes days later).. very sporadic data.. their suggestion was to "reset" the lines on their end, then for my wife and I to power cycle our devices. Needless to say, this didn't help.
We're not the only ones complaining though.. Yesterday afternoon they called my wife for something (survey, customer service evaluation or something like that ??).. they asked if she used her phone primarily for personal and business etc.. she also complained to whomever called her and asked about the signal problem, they suggested the airave for $120 plus another $10/mo. She refused by telling them that we can't afford the $120 nor the add'l per month fee. "If we're already paying for service that we can't use, it's not fair to make us pay additional money to use your service". they said "we're going to note your account that you refused the airave".. bastards..
Anyhow.. I'm gonna call again and speak to someone because this is a bit ridiculous
/rant
(thanks WDM for the insight though.. it's appreciated)

If you read the thread on PRLs Sprint is having lots of roaming issues right now so I wouldn't worry about it until they straighten their crap out. 3G roaming will be removed from us commoners and replaced with 1xrtt service. Business customers will still have 3G roaming. 2 different prls are being released.
Do you BONSAI?

If your signal is bad, I remember reading some posts where people were able to get a free Airave. Might want to search the threads on info about that.

adelmundo said:
If your signal is bad, I remember reading some posts where people were able to get a free Airave. Might want to search the threads on info about that.
Click to expand...
Click to collapse
I just got off the phone w/ CS.. I was told that the outage is a pretty bad one and is expected to last until July !! pretty major outages/problems in pultiple counties is what I'm told.
The did offer a credit for our service for next month, then he transferred me to someone that has the ability to discount the airave...
I'm now getting a free airave and they're waiving the monthly fee for the airave as well AND no 2 yr contract on the Airave.. I can keep it, or send it back or whatever i wanna do w/ it.
They're not too shabby IMO
YMMV

adelmundo said:
If your signal is bad, I remember reading some posts where people were able to get a free Airave. Might want to search the threads on info about that.
Click to expand...
Click to collapse
Yeah I got one but they have their problems too. Unless your internet is perfect you will get problems calling. To test your internet they sent me to voiptest.packet8.net. Biggest problem on Brighthouse is jitter and occasionally quality of service. But the Airwave costs like $1.50 a month in additional taxes, that's it. 3G is great on it.

kennyglass123 said:
Yeah I got one but they have their problems too. Unless your internet is perfect you will get problems calling. To test your internet they sent me to voiptest.packet8.net. Biggest problem on Brighthouse is jitter and occasionally quality of service. But the Airwave costs like $1.50 a month in additional taxes, that's it. 3G is great on it.
Click to expand...
Click to collapse
Thanks for the test site. I checked and my connection is EXCELLENT.. (sucks that it's comcast, but whatever LOL)
I don't mind the taxes.. I have a 20MBps connection w/ average of 5.6 down stream and 2.7 upstream.. 1.9% jitter.. heh.. Can't wait to use my phone like a phone again (at least at home)

daddymikey1975 said:
Thanks for the test site. I checked and my connection is EXCELLENT.. (sucks that it's comcast, but whatever LOL)
I don't mind the taxes.. I have a 20MBps connection w/ average of 5.6 down stream and 2.7 upstream.. 1.9% jitter.. heh.. Can't wait to use my phone like a phone again (at least at home)
Click to expand...
Click to collapse
That is awesome. Brighthouse had no clue about how to reduce jitter. Best I got was 125msec. Needs to be below 5msec.

kennyglass123 said:
That is awesome. Brighthouse had no clue about how to reduce jitter. Best I got was 125msec. Needs to be below 5msec.
Click to expand...
Click to collapse
my jitter was higher when my wife's file sharing software was running so i asked her to turn it off for comparison.. heh.. (shhh... don't ask don't tell )

Open a ticket by emailing [email protected]. 4 or 5 of us have had tickets open for over 8 months for our downtown tower by the state capital building. Roaming over 1 gig a month sometimes with no phone calls or letters.

digiblur said:
Open a ticket by emailing [email protected]. 4 or 5 of us have had tickets open for over 8 months for our downtown tower by the state capital building. Roaming over 1 gig a month sometimes with no phone calls or letters.
Click to expand...
Click to collapse
they're already aware of the problem and "expect" to have it resolved by the end of July.. seems pretty long time but they're aware of it.

Idunno where you guys are, im in the Seattle area, and the double triple messages are annoying as hell, mms not sending...
As far as the airrave, its a ***** because it 1)uses your home internet, and 2) in my case, I have a 2 line fam plan and dont qualify for another phone, so no airrave, even though im in an admitted dead zone... so until sprint decides my credit is better, I have a 'credit' for an airrave and free service 'noted' on my account... dont pay for em!! Does anyone pay for em?? I read on here that they will give em up for free if you ask and are out of coverage at home, and yeah, he tried to get me to pay and I said I read it was free on some tech blog... he said 'let me see what I can do' put me on hold, got a coffee refill, and said yes, his mgr said it was ok... oh well... moving soon, im in a 5 sq mile dead zone... sux... hopefully I can use 4g where I move!

ungovernable1977 said:
Idunno where you guys are, im in the Seattle area, and the double triple messages are annoying as hell, mms not sending...
As far as the airrave, its a ***** because it 1)uses your home internet, and 2) in my case, I have a 2 line fam plan and dont qualify for another phone, so no airrave, even though im in an admitted dead zone... so until sprint decides my credit is better, I have a 'credit' for an airrave and free service 'noted' on my account... dont pay for em!! Does anyone pay for em?? I read on here that they will give em up for free if you ask and are out of coverage at home, and yeah, he tried to get me to pay and I said I read it was free on some tech blog... he said 'let me see what I can do' put me on hold, got a coffee refill, and said yes, his mgr said it was ok... oh well... moving soon, im in a 5 sq mile dead zone... sux... hopefully I can use 4g where I move!
Click to expand...
Click to collapse
That's BS! I have a 2 line share and got an Airave as soon as I told them I had signal drop. They practically forced me to take it. Free, just the additional tax per month, no contract...just call for them to send a return postage ticket when I don't need it anymore. Yell at them about you paying for no service in your area, speak to supervisor's and managers. It is not a line that will have minutes on it so it shouldn't require credit approval.

ungovernable1977 said:
Idunno where you guys are, im in the Seattle area, and the double triple messages are annoying as hell, mms not sending...
As far as the airrave, its a ***** because it 1)uses your home internet, and 2) in my case, I have a 2 line fam plan and dont qualify for another phone, so no airrave, even though im in an admitted dead zone... so until sprint decides my credit is better, I have a 'credit' for an airrave and free service 'noted' on my account... dont pay for em!! Does anyone pay for em?? I read on here that they will give em up for free if you ask and are out of coverage at home, and yeah, he tried to get me to pay and I said I read it was free on some tech blog... he said 'let me see what I can do' put me on hold, got a coffee refill, and said yes, his mgr said it was ok... oh well... moving soon, im in a 5 sq mile dead zone... sux... hopefully I can use 4g where I move!
Click to expand...
Click to collapse
my home internet has plenty of room for the traffic.
I'm in Northern Indiana (barely south east of lake Michigan)
They did tell me that it would show up as an extra line on our account. We are approved for a total of 5 and have 3 now (not including the Airave)

yep according to the phone rep I talked to the airrave counts as a device, I think he even said its assigned a phone number... its retarded, probly just for bookkeeping, but you would think they could have a workaround for situations like mine... I pay my bill... eventually Not a big deal, I tried to resolve the issue with their services, even willing to use my FIOS to supplement their network... but I solved the issue with Roam Control... I just need to make sure calls come in at night, etc... although with the ISI and mms issues, sprint better be making some serious infrastructure progress... I am about 3 miles from I-5, not in the sticks. The phone guy also said that you have to be above the base of the towers elevation to get reception, idunno if thats true.. but if it were it makes sense, im on an incline down to the water, probly at 300' elevation... I just cant wait till I move... in the Seattle area CDMA is the best... the others are crap... maybe a lil better the past couple years, but I cant stand static on a phone like im on a CB or something...

Got out of my Sprint contract ETF free!!!

Hey guys,
This isn't a thread to give instructions on how to screw Sprint over, nor is it how to get out of yours. I'm just telling you that they let me out.
I cited the fact that my service is miserable, with really low speeds, along with the fact that their new agreement with Lightsquared means that my EVO will never be able to get their 4g service, which I was promised when I signed up. They agreed with my position, and said that if I returned my phones when I left, they would waive the ETF, which I think was very fair of them. Like I said, I wasn't out to screw them over or get over on them, which is why I'm returning the phones to them. They gave me a full month to find new service as well.
Just wanted to tell everyone this so that if you're having a similar situation with service and want to switch (and aren't greedy!!!), Sprint will work with you. That being said, I'll miss this forum when I switch, and all the great Devs. I'm switching back to Verizon, and getting myself the new HTC Rezound, which I hear is phenomenal, along with beautiful Verizon 4G!!!!

I got out of my ETF in June, citing the same reason, slow 3g speeds. I do not have to turn in my phones to sprint, that seems a little shady to me. YOU bought the phones, YOU own the phones. You should NOT have to give them back, you have no reason to, they are YOURS.

Good idea, I'm getting near that move myself. It is rather silly I own a 4G phone that has never and will never see the use of 4G, considering it was sold as such.

Wonder if I can use that to force an upgrade in January. Dropping Premium really sucks, because now I'm stuck with a phone that will never see 4G or be able to get LTE, probably, until Jan 2013.

sitlet said:
I got out of my ETF in June, citing the same reason, slow 3g speeds. I do not have to turn in my phones to sprint, that seems a little shady to me. YOU bought the phones, YOU own the phones. You should NOT have to give them back, you have no reason to, they are YOURS.
Click to expand...
Click to collapse
Honestly, I would have liked to keep the phones and sell them, but I don't think it's unreasonable for them to ask for them back in exchange for waiving the fee. That's what the ETF is there to prevent. Otherwise, they would have given me a $500 phone for $99 bucks, and I could just cancel my service and sell it. I think it's a fair offer for letting me out of my contract after only 4 months, and that's why I took it. I was surprised they let me out at all.

Amazon Wireless has all phones for a penny today for new activations, so I grabbed two Rezounds for 2 cents, and activated my new Verizon account!!!!

Going to need a new handle.

I have my Evo and with an AOSP Rom, my 3G is pretty solid, and I am in Bethpage.
Where on LI are you that your 3G is slow?

I live in North Bellmore, and got no reception in my house until they sent me an Airave, and I go to SUNY Old Westbury, where there is literally no reception whatsoever. I have to force roam on Verizon's towers, and that only gives me 1x unless I do the PRL hack. I shouldn't have to pay Sprint to roam on Verizon's towers on 3g, when I can get a better phone, and get Verizon 4g for just a bit more.

Yeah, once you go north of the LIE or NSP, the service blows. I am shocked that the service is bad in NB. My father lives in Wantagh right off of Jerusalem and I still get solid speeds. Just as good as his Droid X2.
Good luck with the Rezound. It's a sweet phone and VZW service is great, just really expensive compared to Sprint. See if SUNY Students get some kinda discount from Big Red. More often than not, there is some sort of price break offered.

I had Verizon before I switched to Sprint in June...Their service is great. I get a 19% discount through my job, and they said they'll put that back on for me once I activate the phones. Nice to get $30 off a month, makes it a bit more reasonable, plus all of Nassau County is 4g enabled. Suffolk County is still only 3g though, which is a bit of a bummer, but w/e....I'm not there that much.

I'm going to give them a call tomorrow and see if I can work something out with them. With full bars of 3G it takes, literally, 1.5-2m for my Facebook home page to load. It's beyond abysmal. Add to that the fact that 4G is listed on their map as everywhere in my town (and yet I've been able to get one bar of it one time anywhere around here) it is useless.
I have no problem handing my phone over, I just want out (especially since Rezounds are $.01 right now ). We'll see, I s'pose.

Evo4gLI said:
I had Verizon before I switched to Sprint in June...Their service is great. I get a 19% discount through my job, and they said they'll put that back on for me once I activate the phones. Nice to get $30 off a month, makes it a bit more reasonable, plus all of Nassau County is 4g enabled. Suffolk County is still only 3g though, which is a bit of a bummer, but w/e....I'm not there that much.
Click to expand...
Click to collapse
When i was talking to one of the business sales reps last year, he mentioned that LI east of Rte 110 should be LTE enabled by Q1 2012. Not sure how accurate that info is, but that would be great to have it so quickly.

Evo4gLI said:
I had Verizon before I switched to Sprint in June...Their service is great. I get a 19% discount through my job, and they said they'll put that back on for me once I activate the phones. Nice to get $30 off a month, makes it a bit more reasonable, plus all of Nassau County is 4g enabled. Suffolk County is still only 3g though, which is a bit of a bummer, but w/e....I'm not there that much.
Click to expand...
Click to collapse
I haven't had any problem either. I get a pretty fair discount so I can't complain.

Just got off the phone with a retention supervisor and they could not wave the ETF due to data speeds because there was not any guarantee of speed in the contract. I have 15 months left on my contract and I've been with them for 4 years. I am switching to Verizon because it is a lot better in my area. They did offer me a one-time $25 credit but i refused it out of principle. They should let people who want to leave go when they KNOW they cannot compete with verizon. Slowly Verizon will slow down from overuse and the system will balance. Contracts are evil /rant

Just got off the phone with a retention supervisor and they could not wave the ETF due to data speeds because there was not any guarantee of speed in the contract.
Click to expand...
Click to collapse
Yes there is, the contract guarantees 3g speeds between 600kbps and 1300kbps when you are within sprint's coverage area. Call back and speak to another retentions rep, or email [email protected] with your situation, and you will get a callback from a rep from his office within 48 hours.

sitlet said:
Yes there is, the contract guarantees 3g speeds between 600kbps and 1300kbps when you are within sprint's coverage area. Call back and speak to another retentions rep, or email [email protected] with your situation, and you will get a callback from a rep from his office within 48 hours.
Click to expand...
Click to collapse
I too do not want to "rip-off" sprint but this applies to anywhere where the coverage map says I get coverage, correct?

Sprint just cancelled my services ETC free due to excessive roaming.....go figure.
Sent from my PC36100 using XDA App

slimno19 said:
Sprint just cancelled my services ETC free due to excessive roaming.....go figure.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
So what network are you on now? You still have the pc36100 tag.
Sent from my htc evo using tapatalk

sitlet said:
Yes there is, the contract guarantees 3g speeds between 600kbps and 1300kbps when you are within sprint's coverage area. Call back and speak to another retentions rep, or email [email protected] with your situation, and you will get a callback from a rep from his office within 48 hours.
Click to expand...
Click to collapse
Can you provide a source for this? I am getting 2-8 kilobytes per second where i live using sprint. I am already up to 66 gigabytes of roaming data this month (and 30 last month) so I'll probably get kicked soon anyway, but it'd be nice to get out faster. I've called them complaining and trying to get out etf free 3 times and I dont think one more call is going to help without the exact quote. Thanks a bunch.

Why/how AT&T waved my ETF!!

Just thought I would share my experience for whatever it's worth.
I should start off with saying that I live in the country and never had the best service with AT&T. I used their Microcell to subsidize my reception and it worked okay. I imagine if I lived in a big city or an area with excellent AT&T reception my story would be different.
Problems I had with AT&T that were well documented on my account: poor reception, duplicate text message issue that came and went (only real way to stop it was battery pull and/or sim transfer to the Captivate), last two months data usage was waaaay off as in AT&T thought I was using substantial more data than I was (3G Watchdog / common sense) and no amount of hours spent on the phone with customer service resolved my issue.
So after being a slave customer of AT&T's for almost two years, and two different phones with them my ETF was $110. I decided I would gladly pay the $110 and go get a SGN from Verizon, who I know through my roommate and former roommate to have excellent service both at my home and work. I realize that this differs thoughout the country but make no mistake about it, in Northern Alabama VZW is the ONLY carrier to have excellent reception everywhere I go.
So I went to the Verizon store and bought a Galaxy Nexus. I provided my AT&T customer number and of course my phone number to the VZW salesman, no call to AT&T was needed to cancel my service. Side note: I brought them a 6 year old PoS phone my sister was kind enough to provide me and they gave me $50 off. I also asked the rep before letting him know I was buying the phone, "if I do decide to buy this from you today and pay my AT&T ETF can you wave the activation fee to help me out?" he did.
So I get my last bill from AT&T and even with my service cancelled they were trying to charge me an extra $20 data fee, either for the next month or an additional fee I don't know but I know it wasnt a legitimate charge (surprise, surprise). I called AT&T customer service and explained to the guy that my service had been cancelled for a week and the $20 data charge should not be on my bill, he agreed. I then mentioned in passing that "AT&T was not able to provide me with reception and I felt it was unfair of them to charge me an ETF when I had been a good customer and was not recieving what I was paying for". That phrase was not even fully out of my mouth when he said "I agree with you, let me go talk to my manager." he was gone for 2 minutes or less and came back to the phone saying, "I spoke with my manager and we are able to wave your $110 early termination fee." I couldn't believe it! That wasn't even why I called, I was only mentioning that in passing because that is how I felt. I was absolutely going to pay the ETF and be done with AT&T forever! But this man, prob the one and only customer service rep at AT&T that would have been willing to do that for me, didn't even let me get the whole sentance out of my mouth before jumping into action and going above and beyond to help me out! I honestly feel like I could have called AT&T a hundred more times and not get the same experience. I was so happy that I payed my remaining balance instantly through ACH.
So that is my story, whether it's helpful or even an interesting read to anyone else I am not sure. I know it will get down voted, and especially by ClearFire because I pissed him off and now he down votes all my posts no matter how helpful lol. But I am not holding grudges, not towards any member of this forum that I might have had disagreements with and not towards AT&T who I formerly hated, err, well maybe I still do hate AT&T lol. I will never go back to AT&T as long as I live, I am extremely happy with VZW! At home when I was getting <5 down and maybe 1 up on a good day and one bar of service with AT&T, I now get >15 down and >4 up and full bars from Verizon. Again this is my experience and I realize that reception differs greatly in dif geographical areas. I guess this is my "goodbye Atrix community" thread. Mostly it was a good time here with you, I will be sending some of you friend requests and I will check back in at the Atrix forums. Have a great day all of you and I hope something I said was helpful.

Good stuff. I'm in a very good area for att. Wifi at home and work. Nothing to complain about. Does Verizon have unlimited mobile to mobile as well?
Sent from my MB860 using XDA App

Deggy said:
Good stuff. I'm in a very good area for att. Wifi at home and work. Nothing to complain about. Does Verizon have unlimited mobile to mobile as well?
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
No sadly Verizon does not have unlimited mobile to mobile. I am on the 900 minute plan and that includes 5 "friends and family" numbers for unlimited calling, the numbers can be mobile or landline.. I am actually thinking of downgrading to the 450 minute plan to save $20/mo and using GrooVe IP + my Google Voice number during peak hours. At home and at work I have WiFi so I'm thinking this will be a good idea I just have to get in the habit of doing it. I included my data speeds in the OP more of a reference of what I dealt with as soon as I left the house.

Congrats! I had an experience with att a while back... I think it was because I moved out of their coverage area, let's just say it wasn't as painless as your story. Good for you.
Sent from my MB860 using XDA App

per policy if your less than 12 months in your contact and ltv 1 your etf gets waived. that is prolly why they did it. ltv = life time value, or tech has to note the account about the service issues, those are the only two ways to get it done.

twayneo said:
per policy if your less than 12 months in your contact and ltv 1 your etf gets waived. that is prolly why they did it. ltv = life time value, or tech has to note the account about the service issues, those are the only two ways to get it done.
Click to expand...
Click to collapse
another way is to be military that just got deployed. this happened to a family member with 3 months left on the contract. it's a shame that you have to know the information yourself because a lot of customer service reps don't. ended up renewing a 2 year contract and finding out that we could have terminated the account without any fees, of course by then we were already 3 months into the new contract and it took me about 1 month of fighting to get it terminated.
the service that is provided often depends on the rep that picks up. that's why a lot of times i just hang up on a rep that's not being helpful and try again.

autumn_leaf said:
the service that is provided often depends on the rep that picks up. that's why a lot of times i just hang up on a rep that's not being helpful and try again.
Click to expand...
Click to collapse
THIS!! Is the best end all advice ever. And I know through personal experience. Not just AT&T but all companies and all services.

autumn_leaf said:
the service that is provided often depends on the rep that picks up. that's why a lot of times i just hang up on a rep that's not being helpful and try again.
Click to expand...
Click to collapse
+1
10char

autumn_leaf said:
the service that is provided often depends on the rep that picks up. that's why a lot of times i just hang up on a rep that's not being helpful and try again.
Click to expand...
Click to collapse
I should really do that more often.
Sent from my MB860 using XDA App

You wouldn't believe the amount of waivers/credits AT&T give out daily.
The best way to get what you want is to ask for a manager.. Most managers are so lazy that they'd rather just give you a credit than talk to you.
If you get no luck through customer care - dial 611, wait for option to cancel service - you'll be connected to retentions, and they are allowed to give a lot more.
They have changed things up recently, though.. If you've had a number of credits in the past then you're likely to be declined when requesting further credits..

A while back, I was checking my phone bill online and noticed that I didn't have the unlimited text plan I thought I did. So I added the service with their website. The next month I looked at my bill, and I noticed a $150.00 for text messaging, for going over my plan.
So I call AT&T and the young woman I spoke with looked up my account, and then said she would get a manager. The manager I spoke with verified that I had made the change to unlimited text plan, but it wasn't put into effect. So she immediately credited my account for the text overage.
Both people were very helpful and nice. In fact I haven't had any bad experiences with AT&T's customer service. Maybe it's my voice, and they decide to be nice to me. IDK.

dratsablive said:
A while back, I was checking my phone bill online and noticed that I didn't have the unlimited text plan I thought I did. So I added the service with their website. The next month I looked at my bill, and I noticed a $150.00 for text messaging, for going over my plan.
So I call AT&T and the young woman I spoke with looked up my account, and then said she would get a manager. The manager I spoke with verified that I had made the change to unlimited text plan, but it wasn't put into effect. So she immediately credited my account for the text overage.
Both people were very helpful and nice. In fact I haven't had any bad experiences with AT&T's customer service. Maybe it's my voice, and they decide to be nice to me. IDK.
Click to expand...
Click to collapse
I worked there for about 8 months - it's really luck of the draw. There are so many grey areas in their policies, and not everybody is made aware of some of the less common issues/procedures to deal with them.
You just have to hope that you get a hold of somebody who knows what they're talking about (or has a manager who does), & that they're in a good mood Honestly, there are very few things that they can not do (without a transfer)

My experience with AT&T has been positive. I have had accidental international data overages and have been credited.

what carrier are you getting it on?

so after 16 years, verizon's deciding to screw me over and take away my 21% discount because of the fact my father retired from a pharmecutial company after 35 years and verizon decided they don't want to give us the discount anymore, despite the fact he's receiving pension benefits etc.
thing is, my case is unique because i'm on a 550 min loyalty plan, and for 3 phones (and me with my unlimited data), we only pay $120 a month. that's a damn good price for verizon.
it wouldn't have stung so bad, bc my mother works for municipal govt, so we were going to apply for 15% and put it in her name..but at the last step they said sorry, you can't keep that loyalty plan, and the price will go up $30 or so to a 700 minute plan...i said, um NO, we use liek 5 minutes a month between the 3 of us, so yea, scrap that, thanks.
so now, i'm being told to jump through hoops to try to keep my discount, which i know it won't work (they want me to contact HR at the company to see if they'll give us an indiviudal 22% retiree discount..but i know they won't) and that i lose my discount the 19th.
so now, i'm pissed. after 16 years of verizon, they constnatly screw everybody over, and i'm done with it..so now i'm considering saying screw it and jumping to ATT or something and paying that ripoff of 90 something a month with limited data just to get rid of crap verizon once and for all.
what carriers are you guys looking to get the G2 on? i was going to get it thursday, but now i don't know if i should even bother, bc who knows if i'll be staying with verizon or not.
any advantages to any other carriers of verizon?

If your strictly looking at price I believe T-Mobile is cheapest but your coverage will likely suffer.. They have the phones already ready to order but aren't shipping it yet.. sprint has a 80 dollar unlimited everything plan here in Chicago for 1 lineup can check ur local market but they won't have the phone till sometime in October... I have ATT which everyone says is the second coming of Verizon but not as bad.. personally never had a problem with ATT cs or service... They are just as pricey as Verizon though.. If u just want the phone now Att is the only option currently.
ATT usually has discount programs as well..check with customer service or the business department.
Sent from my LG-D800 using Tapatalk 4

djkinetic said:
If your strictly looking at price I believe T-Mobile is cheapest but your coverage will likely suffer.. They have the phones already ready to order but aren't shipping it yet.. sprint has a 80 dollar unlimited everything plan here in Chicago for 1 lineup can check ur local market but they won't have the phone till sometime in October... I have ATT which everyone says is the second coming of Verizon but not as bad.. personally never had a problem with ATT cs or service... They are just as pricey as Verizon though.. If u just want the phone now Att is the only option currently.
ATT usually has discount programs as well..check with customer service or the business department.
Sent from my LG-D800 using Tapatalk 4
Click to expand...
Click to collapse
thing is, even with a discount, the price we pay irght now is so low lol and since my dad is retired, i doubt they'd do anything since he's not a "current" employee, and my current job gives 15% on verizon, but nothing on ATT (i checked for my coworkers.)
honestly, i'd probably stay with verizon bc even without the discount, my phone is literally like $50 a month to just pay to my dad for when he pays the bill..while i've got unlimited data still, as opposed to the standard $90 a month.
thanks for the opinion though..i hear ATT's LTE speeds are faster too...because verizon, where i am, is pretty damn slow. in my house i get like barely 10mbps, and this market has been here for over a year now

I understand that the loss of the discount is discouraging but that is what companies do. I work for a a company that offers different discounts but when you no longer qualify for the discount then it can no longer be applied.
I don't know what city you are in or what other services would be better in your area, but if you can keep your unlimited data I would put pride aside and pay the difference and enjoy the LG G2 on Thursday.
Sent from my SCH-I605 using xda app-developers app

Bxrider117 said:
I understand that the loss of the discount is discouraging but that is what companies do. I work for a a company that offers different discounts but when you no longer qualify for the discount then it can no longer be applied.
I don't know what city you are in or what other services would be better in your area, but if you can keep your unlimited data I would put pride aside and pay the difference and enjoy the LG G2 on Thursday.
Sent from my SCH-I605 using xda app-developers app
Click to expand...
Click to collapse
i'm thinking about it bc of the cheap price i'm paying monthly.
i think at this point, the second verizon tries to take my unlimited away (or does) is when i'll finally leave. their price structure is literally identical to ATT, except ATT gives you 1 more gig of data for the same exact price. that's a no brainer. if they honestly want to keep me, they'll let me keep unlimited data, seeing as i don't use upgrades and i'm buying at full price.
forgot to mention that i use like 7-15 gigs every single month too, lol..

jayochs said:
so after 16 years, verizon's deciding to screw me over and take away my 21% discount because of the fact my father retired from a pharmecutial company after 35 years and verizon decided they don't want to give us the discount anymore, despite the fact he's receiving pension benefits etc.
thing is, my case is unique because i'm on a 550 min loyalty plan, and for 3 phones (and me with my unlimited data), we only pay $120 a month. that's a damn good price for verizon.
it wouldn't have stung so bad, bc my mother works for municipal govt, so we were going to apply for 15% and put it in her name..but at the last step they said sorry, you can't keep that loyalty plan, and the price will go up $30 or so to a 700 minute plan...i said, um NO, we use liek 5 minutes a month between the 3 of us, so yea, scrap that, thanks.
so now, i'm being told to jump through hoops to try to keep my discount, which i know it won't work (they want me to contact HR at the company to see if they'll give us an indiviudal 22% retiree discount..but i know they won't) and that i lose my discount the 19th.
so now, i'm pissed. after 16 years of verizon, they constnatly screw everybody over, and i'm done with it..so now i'm considering saying screw it and jumping to ATT or something and paying that ripoff of 90 something a month with limited data just to get rid of crap verizon once and for all.
what carriers are you guys looking to get the G2 on? i was going to get it thursday, but now i don't know if i should even bother, bc who knows if i'll be staying with verizon or not.
any advantages to any other carriers of verizon?
Click to expand...
Click to collapse
My friend, I went through a very similar situation, so hopefully I can help you. My gf and I got crappy reception at work for the past 6 years on Verizon and I finally had enough. Verizon came out to test reception and agreed that it wasn't acceptable so they waived our etf's. I was also with Verizon for 16 years.
We jumped on our friends t-mobile account to try it out and what a mistake that was. Same crappy reception at work and much worse reception overall compared to Verizon. And their building penetration sucks huge donkey balls. I would get LTE in a strip mall parking lot but not 50 feet away inside a store. It was a joke.
I strongly believe that you get what you pay for with t-mobile. And we live in San Diego, which is a major city obviously with t-mobile LTE. It sucked.
We went to AT&T and couldn't be happier! Their reception, LTE coverage, speeds and customer service are unbelievable in our short experience. I'm not looking back at all!
I say make the jump bro! Let me know if you have any questions.
Sent from my SAMSUNG-SGH-I337 using xda premium

thanks man! no idea what I'm gonna do but as it stands I'll probably stick with Verizon. my reception is OK and the price point is decent. meh.
Sent from my Nexus 7 FHD using Tapatalk 4

I've been with Sprint the past 10 years, but with my last 2 year contract coming up in 5 days, I'm dropping them. I'm simply tired of their data network always being behind the curve and false promises about it. I'll be moving to AT&T for the G2 and add a line to my wife's iPhone plan.

I have been on Verizon for probably the last 8 to 10 years. In the northwest USA they are hands down the best provider. The widest coverage and the best network speeds. But my biggest issue with them is their need to lock down every new device. I would have jumped ship a long time ago if I wasn't on a plan with my family. Im really hoping there is good development for the verizon version of the G2. I have been using a razr the last 2 years and people have done some amazing stuff with it. Hopefully the dev community keeps it going with the G2.

jayochs said:
so after 16 years, verizon's deciding to screw me over and take away my 21% discount because of the fact my father retired from a pharmecutial company after 35 years and verizon decided they don't want to give us the discount anymore, despite the fact he's receiving pension benefits etc.
thing is, my case is unique because i'm on a 550 min loyalty plan, and for 3 phones (and me with my unlimited data), we only pay $120 a month. that's a damn good price for verizon.
it wouldn't have stung so bad, bc my mother works for municipal govt, so we were going to apply for 15% and put it in her name..but at the last step they said sorry, you can't keep that loyalty plan, and the price will go up $30 or so to a 700 minute plan...i said, um NO, we use liek 5 minutes a month between the 3 of us, so yea, scrap that, thanks.
so now, i'm being told to jump through hoops to try to keep my discount, which i know it won't work (they want me to contact HR at the company to see if they'll give us an indiviudal 22% retiree discount..but i know they won't) and that i lose my discount the 19th.
what carriers are you guys looking to get the G2 on? i was going to get it thursday, but now i don't know if i should even bother, bc who knows if i'll be staying with verizon or not.
any advantages to any other carriers of verizon?
Click to expand...
Click to collapse
Old paycheck and photoshop....
Not saying anymore...

WizeGuyDezignz said:
My friend, I went through a very similar situation, so hopefully I can help you. My gf and I got crappy reception at work for the past 6 years on Verizon and I finally had enough. Verizon came out to test reception and agreed that it wasn't acceptable so they waived our etf's. I was also with Verizon for 16 years.
We jumped on our friends t-mobile account to try it out and what a mistake that was. Same crappy reception at work and much worse reception overall compared to Verizon. And their building penetration sucks huge donkey balls. I would get LTE in a strip mall parking lot but not 50 feet away inside a store. It was a joke.
I strongly believe that you get what you pay for with t-mobile. And we live in San Diego, which is a major city obviously with t-mobile LTE. It sucked.
We went to AT&T and couldn't be happier! Their reception, LTE coverage, speeds and customer service are unbelievable in our short experience. I'm not looking back at all!
I say make the jump bro! Let me know if you have any questions.
Sent from my SAMSUNG-SGH-I337 using xda premium
Click to expand...
Click to collapse
I could have written this same post, with two minor changes. I left Sprint after forever, tried out AT&T, and had a bad experience with them, tried T-Mobile (reluctantly), and boom, perfect service and works everywhere I work and play. Just goes to show you how location dependent different carriers are. T-Mobile loves the east coast. So now I have 2 lines on T-Mobile one unlimited everything, one 500mb for my wife who uses Wifi at home and work and averaged about 100MB per month on sprint for 100 bucks, and I get a 10 percent discount. Victory!

Semantics said:
I could have written this same post, with two minor changes. I left Sprint after forever, tried out AT&T, and had a bad experience with them, tried T-Mobile (reluctantly), and boom, perfect service and works everywhere I work and play. Just goes to show you how location dependent different carriers are. T-Mobile loves the east coast. So now I have 2 lines on T-Mobile one unlimited everything, one 500mb for my wife who uses Wifi at home and work and averaged about 100MB per month on sprint for 100 bucks, and I get a 10 percent discount. Victory!
Click to expand...
Click to collapse
I just had a Tmo demo phone. Worked great in my office. Zero signal in my house (OK, I can deal with wifi if I must), zero coverage in my wifes office. That was the last straw.
Outdoors their coverage is fine, but building penetration is a problem area.

chrisexv6 said:
I just had a Tmo demo phone. Worked great in my office. Zero signal in my house (OK, I can deal with wifi if I must), zero coverage in my wifes office. That was the last straw.
Outdoors their coverage is fine, but building penetration is a problem area.
Click to expand...
Click to collapse
Must be an east coast thing, I get LTE in a gigantic police station on any floor I'm on. If I didn't, I wouldn't be able to have kept t-mobile as we have no Wifi to use Wifi calling and my phone always needs to work. Outdoors is great, I agree, but as long as I get a bar or 2 in my office I'm okay with that.

I currently have AT&T for my work line and T-Mobile for my personal lines, my wife uses Verizon.
Around my area T-Mobile LTE is fantastic, I pay about $128 a month for 2 lines, unlimited talk, text and unlimited high speed data. That's including the $40 a month payment for the 2 phones (S4,HTC One). I do get a 20 percent discount on my lines thanks to my wife's employee discount from Lockheed Martin. In total I use about 35-40 GB of data and T-Mobile never bats an eye.
AT&T LTE has roughly the same coverage overall but slower than T-Mobile LTE around my parts. Verizon is the slowest but they have the absolute best coverage, we would find signal on my wife's iPhone 5 in the middle of no where when we travel, same place I would be showing zero service for both AT&T and T-Mobile.
Overall, I really do love T-Mobile, I wouldn't have said the same thing a couple years ago but they have massively improved.

well, not like anyone cares lol, but it looks like verizon is gonna give me 15% discount through my mom's work (as she works for govt)
thing is, they kept telling me we had to change to her name to get it..which by doing that would drop my loyalty plan and go into 700 minutes for $30 more.
i finally got a supervisor and they said no, if you validate via email, it doesn't matter, it will just add it on no matter if its your mom or dads discount, bc they're adding the discount bc of the domain, not bc of whos name is on it. only time we'd need to do an AOL is if we had to manually submit with a paystub.
so, i'm gonna get the 15% once i get into work tomorrow and go into my moms email and do it. not bad, i suppose...
and i think i'm gonna just get the G2 on an upgrade. do it on my dads upgrade, then after its activated, put his flip phone back on, and then put my sim in and keep my unlimited data. the proration for 1 day of data will be like, $1, and the only other fee will be the $30 upgrade fee..that's still better than paying 600 i guess lol
now to try to sell my GS4 bc i truly can't stand it anymore..

also a long time VZW customer (gotta be at least 10 years now, if not more). Also on a grandfathered unlimited LTE plan (contract expired already, going month to month). Will probably stick it out with VZW for at least the near future. Around here in the NYC area, t-mobile is abysmal and ATT is not that much better. VZW is clearly ahead of the game in terms of voice reception, so I really have no incentive to switch.
If VZW takes away my unlimited data, I'd probably switch to Sprint, or maybe ATT
---------- Post added at 11:10 PM ---------- Previous post was at 11:08 PM ----------
jayochs said:
and i think i'm gonna just get the G2 on an upgrade. do it on my dads upgrade, then after its activated, put his flip phone back on, and then put my sim in and keep my unlimited data. the proration for 1 day of data will be like, $1, and the only other fee will be the $30 upgrade fee..that's still better than paying 600 i guess lol
Click to expand...
Click to collapse
can anyone confirm this will work? My plan is also a family plan where one party has a flip phone. If this will definitely work and will not result in my losing unlimited data, I might try it. Otherwise I'm forking out the $600

yeah dude, people do it all the time. the customer service rep even told me there's no charge back for deactivating it. I'm gonna ask the rep tomorrow if he loses commission if i do that... if so i won't do it, and I'll goto best buy since they don't make commission.. if not I'll do it.
Sent from my HTC6435LVW using Tapatalk 4

I'm on Verizon and I'm sticking with it. The only carrier I might consider is AT&T, but here's the clincher for me: coverage. Yes, I live in Baltimore/DC area so I could get good coverage from any carrier. However, my family is from a small town (we are talking population less than 1500) an hour and a half away from any city of significance, further from any real metro area. Was up there this past 4th of July and I was pulling down 18Mbps via LTE, and I had that coverage the whole way up there. AT&T just can't match it. They lag in LTE and I'm not optimistic on them because they never had a substantial build out on HSPA. That same town was Edge when Verizon had 3g coverage. Now it is at least HSPA. All I can say is Verizon cannot be touched for coverage. LTE-A is right around the corner, as-is VoLTE, and the G2 will have us covered for this capability.
Sent from my Galaxy Nexus using Tapatalk 4